Hotel - Mercure Singapore Bugis
Mercure Hotel Mercure Hotel

Mercure Singapore Bugis

4.0/5 1,177 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Late Check Out
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 24:00
    • Opening hours : Week-end 0:00 - 24:00

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
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Our rooms

Architects and designers had fun when creating the unique rooms and lofts at Mercure Singapore Bugis. Sleep soundly in our airy lofts or cozy signature rooms, surrounded by colourful references to the country's heritage.

  • 395 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Separate Walk-in rain shower cubicle.
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 9,621 reviews

Our guest reviews for Mercure Singapore Bugis

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,177 reviews
Family - 16/01/2019 TripAdvisor review
« Singapore in January »

Doirst trip to Singapore and I don’t know how room size compares. Service and staff were great. Facilities really nice. Bathrooms were frosted glass so no privacy. Buffet b’fast varied in temperature.

Solo travel - 13/01/2019 TripAdvisor review
« short but pleasant stay »

First time in this Accor hotel in Singapore. Nice location, nice hotel, very friendly and helpful staff. Sure to be back. Space in singapore is always a problem but in this case the good value for money, the facilities and the staff make a good value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gualtiero C Thank you for all the praises you'd for us and we are delighted to receive them! I am totally heartened to read that you have thoroughly enjoyed all facilities and services and we look forward to welcoming you back at Mercure Singapore Bugis again! Regards Philip Wong General Manager

Mili Families - 12/01/2019 AccorHotels certified review
« Excellent Service »

Was extremely pleased with the staff. The concierge was extremely helpful trying to go above and beyond for us. The rooms were very good and will definitely use this hotel when we come back to Singapore.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mildred D., Thank you for taking the time to tell us about your experience at the Mercure Singapore Bugis. It is our pleasure to learn that you have enjoyed your stay with us and liked our hotel location and the facilities. It felt even better to know that you have enjoyed the services from our associates from the moment you checked in until your departure. At Mercure Singapore Bugis, we believe our people are our most important assets and encouraging words like yours will make us go further. Once again, thank you very much for your kind words and I hope to see you soon. Sincerely, Chloe Tay Front Office Manager

Jo Couples - 12/01/2019 AccorHotels certified review
« Nice hotel, great location »

The hotel is in a brilliant location and was accessible for all we had planned for our trip. The checkin and check out process was quick and easy. The decor of the hotel and room was great. We had a lift room that we liked but found a bit impractical to use. Not enough places to store bags and hang clothes, robes, towels. Also no real place to chill out as the bed is on another level and the sofa is small.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joanna R., Thank you for taking the time to tell us about your experience at the Mercure Singapore Bugis. We are very happy you loved our loft rooms. These are very popular for guests wanting something different than your normal boring hotel room. It is our pleasure to learn that you have enjoyed you stay with us and liked our hotel location and the facilities. It felt even better to know that you have enjoyed the services from our associates from the moment you checked in until your departure. At the same time, I am glad to share with you that the hotel has already in the midst of having some mock ups of adding additional hanging spaces in some of our guest rooms and once our team has finalized the improvement plan, we will carry out the work accordingly. Thank you once again for the feedback and I hope to see you soon! Sincerely, Chloe Tay Front Office Manager

V. Couples - 11/01/2019 AccorHotels certified review
« Excellent stay »

Room was very clean and the service was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Manoharan V., Thank you for taking the time to review our hotel regarding your recent stay with us. It is our pleasure to learn that you have enjoyed your stay with us and liked our hotel room and the facilities. It felt even better to know that you have enjoyed the services from our associates from the moment you checked in until your departure. At Mercure Singapore Bugis, we believe our people are our most important assets and encouraging words like yours will make us go further. Once again, thank you very much for your kind words and I hope to see you soon. Sincerely, Chloe Tay Front Office Manager

Nicola W. Couples - 11/01/2019 AccorHotels certified review

Comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicola W., Thank you for your wonderful review. We appreciate guests sharing their positive views of their stay with us. We hope to welcome you back in the future. Thank you again. Regards, Chloe Tay Front Office Manager

Anonymous Couples - 11/01/2019 AccorHotels certified review
« Nice hotel on a nice location but cramped up rooms »

The hotel overall is very nice with nice ambiance, nice location, but the rooms are pretty cramped up and not many options for vegetarian lovers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shubham T., Thank you for taking time reviewing your recent stay experiences. I am glad to know that you have liked our hotel location, as well as our facilities. I understood that room size was a concern to you. I am pleased to share with you that our hotel does offer several types of rooms to accommodate the needs of different travelers. In your case, I do hope that you may consider our Superior Room or otherwise our Executive Loft Room for a more comfortable space when you next visit us. I have personally shared your comments regarding vegetarian options with our F&B Team. You can make your preference known the next time you visit us so that we may prepare more food choices for you. Once again, thank you for sharing and we hope to see you soon. Sincerely, Chloe Tay Front Office Manager

Nobukazu A. Business - 11/01/2019 AccorHotels certified review
« Confortable stay with reasonable price »

All the service is kind and comfortable for me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nobukazu A., Thank you for taking time reviewing your recent stay experience with us. We are pleased to learn that our hospitality has left you with a great impression. We really do appreciate your comments and I will be sharing these with the team. We use comments like yours to motivate and encourage them to continue to exceed guests’ expectations. Thank you again and hope to see you one day soon. Sincerely, Chloe Tay Front Office Manager

Grace Couples - 10/01/2019 AccorHotels certified review
« Great location »

Loved the location and facilities of the hotel. We stayed in a loft room, which for 2 people, we found a little cramped - especially for hanging 2 sets of clothes and the toilet / shower arrangement. The bed, however, was extremely comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Grace K., Thank you for taking time reviewing your recent stay experiences. I am glad to know that you have liked our hotel location, as well as our facilities. Your feedback on your overall stay experience is duly noted. At the same time, I am glad to share with you that the hotel has already in the midst of having some mock ups of adding additional hanging spaces in some of our guest rooms and once our team has finalized the improvement plan, we will carry out the work accordingly. As our hotel offers several types of room categories, we would highly recommend guest who stays with us over a longer duration to choose the superior category instead as the rooms are bigger as well as the closet space and with a different bathroom design. Once again, I thank you for the feedback and I hope you can grant us another opportunity to serve you better in the near future. Sincerely, Chloe Tay Front Office Manager

Peter D. Couples - 10/01/2019 AccorHotels certified review
« A wonderful stay at Mercure Bugis. »

Our first time stay at the Mercure Bugis, we were very impressed with everything. Absolutely love the Signature Loft Room, it was different to a standard room but we were comfortable and slept well each night. We stayed for 4 nights. The Hotel is close to Bugis & Bencoolen MRT, Bugis Mall, Bugis Junction & Bugis Street and food outlets.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter D., What a fantastic review. Thank you for your wonderful feedback. We are very happy you loved our loft rooms. These are very popular for guests wanting something different than your normal boring hotel room. It is our pleasure to learn that you have enjoyed you stay with us and liked our hotel location and the facilities. It felt even better to know that you have enjoyed the services from the moment you checked in until your departure. We hope to welcome you back soon! Sincerely, Chloe Tay Front Office Manager

Whitey Couples - 10/01/2019 AccorHotels certified review
« Great place to stay »

Stayed for five nights over New Year. Great place to stay. Short walk to MRT and shopping centre (Bugis) accross the road. Nice infinity pool on 7th floor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ben W., Thank you for taking the time to tell us about your experience at the Mercure Singapore Bugis. It was great to know that the location of our hotel has benefited you during your recent stay with us. Indeed just like you, most of our guests are also benefited by the great location of our hotel, as well as the facilities. In Mercure Singapore Bugis, we always ensure that the price, facilities, and services we are offering are competitive enough and I am glad in this case, you found all matches your preference and it has benefited you. Thank you once again for the feedback and I hope to see you soon! Sincerely, Chloe Tay Front Office Manager

Sue Couples - 10/01/2019 AccorHotels certified review
« Lovely hotel & first class service. »

Wow what a fantastic first impression presented by the lovely lady that checked us in. Great room with view of the quay. Superb daily housekeeping. Only small negative was the air conditioning in our room wasn't very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sue M., Thank you for taking the time to tell us about your experience at the Mercure Singapore Bugis. It is our pleasure to learn that you have enjoyed your stay with us and liked our hotel location and the facilities. It felt even better to know that you have enjoyed the services from our associates from the moment you checked in until your departure. At Mercure Singapore Bugis, we believe our people are our most important assets and encouraging words like yours will make us go further. On a side note, I have personally conducted a round of check together with my Chief Engineering to ensure that the room air conditioning is fixed immediately. My apologies for the inconvenience caused. Once again, thank you very much for your kind words and I hope to see you soon. Sincerely, Chloe Tay Front Office Manager

Angela C. Families - 09/01/2019 AccorHotels certified review
« Great Stay! »

We've always had great times staying at Accor Hotels. Very helpful and friendly service every time. Staff are courteous and always willing to help with questions and problems. We stay at Mercure Bugis every time we visit Singapore because of the excellent location, clean and modern room, and friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angela Wen Jie C., Thank you for taking time reviewing your recent stay experiences. It is our pleasure to learn that you have enjoyed your stay with us and liked our hotel location and the facilities. It felt even better to know that you have enjoyed the services from our associates from the moment you checked in until your departure. At Mercure Singapore Bugis, we believe our people are our most important assets and encouraging words like yours will make us go further. Once again, thank you very much for your kind words and I hope to see you soon. Sincerely, Chloe Tay Front Office Manager

Krisna Families - 09/01/2019 AccorHotels certified review

Excellent hospitality..

Our hotel has responded to the review
Our hotel has responded to the review

Dear I Wyn Pasek K., Thank you for taking time reviewing your recent stay experience with us. We are pleased to learn that our hospitality has left you with a great impression. We really do appreciate your comments and I will be sharing these with the team. We use comments like yours to motivate and encourage them to continue to exceed guests’ expectations. Thank you again and hope to see you one day soon. Sincerely, Chloe Tay Front Office Manager

Nur F. F. Couples - 09/01/2019 AccorHotels certified review
« the hotel is really pleasant and easily accessible! »

Pleasant stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nur Fatin f. A., Thank you for taking the time to tell us about your experience at the Mercure Singapore Bugis. It was great to know that the location of our hotel has benefited you during your recent stay with us. Indeed just like you, most of our guests are also benefited by the great location of our hotel, as well as the facilities. We really do appreciate your comments and I will be sharing these with the team. We use comments like yours to motivate and encourage them to continue to exceed guests’ expectations. Thank you again and hope to see you one day soon. Sincerely, Chloe Tay Front Office Manager

Anonymous Friends - 09/01/2019 AccorHotels certified review
« Fabulous »

Friendly, warm, helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cathy W., Thank you for taking time reviewing your recent stay experience with us. We are pleased to learn that our hospitality has left you with a great impression. We really do appreciate your comments and I will be sharing these with the team. We use comments like yours to motivate and encourage them to continue to exceed guests’ expectations. Thank you again and hope to see you one day soon. Sincerely, Chloe Tay Front Office Manager

D. Families - 09/01/2019 AccorHotels certified review
« Great stay »

Good Service, great stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear D. David, Thank you for taking time reviewing your recent stay experience with us. We are pleased to learn that our hospitality has left you with a great impression. We really do appreciate your comments and I will be sharing these with the team. We use comments like yours to motivate and encourage them to continue to exceed guests’ expectations. Thank you again and hope to see you one day soon. Sincerely, Chloe Tay Front Office Manager

Patrick Families - 09/01/2019 AccorHotels certified review
« Great location, comfortable but compact rooms. »

Love the location but the rooms were a little too small for a 7 day stay. Staff were pleasant and accommodating. One matter of the strange arrangement of the toilet/bathroom open arrangement. It does not allow one to go to the bathroom in the middle of the night without disturbing the other sleeping partner. One unfortunate matter is the small toilet cubicle, the air is stale and when we first moved in, smelt of urine. I suspect it is the lack of make up air needed to freshen up the small cubicle as it is sealed when the door is closed. The exhaust vent only circulate the air at the top. Possible solution is to cut a slot under the toilet glass door to encourage make up air from the bottom upwards.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patrick N., Thank you for taking time reviewing your recent stay experiences. I am glad to know that you have liked our hotel location, as well as our friendly services from the associates. At the same time, I am glad to share with you that the hotel offers several types of room categories, we would highly recommend guest who stays with us over a longer duration to choose the superior category instead as the rooms are bigger as well as the closet space and with a different bathroom design. Once again, I thank you for the feedback and I hope you can grant us another opportunity to serve you better in the near future. Sincerely, Chloe Tay Front Office Manager

Tomasz Couples - 08/01/2019 AccorHotels certified review
« Nice location, not very clean in the room »

The location is very good, common areas as well. Staff is very friendly. The major drowback is room cleanliness though. First off - dust and hair along the floor. It was vacuumed but only briefly. Shelves looked like never used or cleaned. Glass doors to shower or windows remained dusty (and greasy) during our whole 4 nights stay. It’s not dirty but certainly not 4 stars company hotel clean. The same standard of cleanliness you get in 20$ hotel in Bangkok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tomasz S., Thank you also for the encouraging feedback to the team that their service was appreciated by you. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I was deeply concerned that the up keeping of our housekeeping cleaning services was not up to standard. I have thus spoken to our housekeeping team immediately after received your feedback and personally conducted a round of training on areas to concentrate on when cleaning a guest room, especially the bathroom and toilet. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloe Tay Front Office Manager

N/a Families - 08/01/2019 AccorHotels certified review
« End of Year in Singapore »

Location is strategically in the Bugis area and hence conveniently close access to food and shopping. Just a daily issue with the toilet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Agni I., Thank you for taking time reviewing your recent stay experiences. It was great to know that the location of our hotel has benefited you during your recent stay with us. Indeed just like you, most of our guests are also benefited by the great location of our hotel, as well as the facilities. Upon receiving your feedback, I have personally conducted a round of check together with my Chief Engineering to ensure that the room toilet is in good condition. My apologies for the inconvenience caused. Once again, I thank you for the feedback and I hope you can grant us another opportunity to serve you better in the near future. Sincerely, Chloe Tay Front Office Manager

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