Hotel - Mercure Singapore Bugis
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Mercure Hotel

Mercure Singapore Bugis

122 Middle Road 
188973  SINGAPORE
SINGAPORE

642 reviews
TripAdvisor Rating Based on 642 reviews
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From 168.00 SGD Non member rate
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request

Catering

  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 24:00
    • Opening hours : Week-end 0:00 - 24:00

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

The New Mercure Singapore Bugis has 395 heritage inspired rooms, and is located in the heart of Singapore's leisure business and cultural districts. Situated 5 minutes from Bugis MRT and next to one of the CBD's most vibrant markets

  • 395 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 4,259 reviews

Our guest reviews for Mercure Singapore Bugis

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 642 reviews
AccorHotels certified review
Anonymous Friends - 18/09/2017
« Good one day night »

Nice swimming poor and kind of staff. But $ 260 disappeared after paying the bill at the hotel.

AccorHotels certified review
S. Business - 18/09/2017
« I felt comfortable to stay in mercure for 4 days and 3 night »

The room was good, officer of the hotel was very kind to help me if i wanted something like additional mineral water and an iron. The food was good but honestly i didn't like it because maybe it's not suitable for indonesian people

AccorHotels certified review
Jasmine Friends - 18/09/2017
« One night Staycation with my parents. »

We book 2 room, one standard with twin bed on 11th floor (1120) and the other loft room on the top floor 14th floor (1428). The standard room was really small and do check the water as it was really very hot.. I was only told by my ageing parent that they would not take a shower as the water was boiling hot. I expereince it with the sink near the door. Loft room was a neat experience and breakfast spread was good but lack of cups / glasses during the peak hour. Staff need to be more attentive to such details. Both rooms were clean. Love the swimming pool but it was small. Location, 5-8 mins walk to Bugis station. Across from hotel is a new mall Bugis+ with restuarants or go local if you are keen.

AccorHotels certified review
T. Solo - 18/09/2017
« Check In »

Front desk has no customer service.

AccorHotels certified review
Julie Solo - 17/09/2017
« Great location »

Staff were friendly and eager to assist any time with questions on getting around Singapore. And Yunus remembered my name and what room I was in. I was always greeted with a smile. The room was small but adequate for a 4 day stay. The location was great, very near a MRT station and food and shopping malls.

AccorHotels certified review
Anonymous Couples - 17/09/2017

Rooms are clean. Staff are friendly and helpful. May I suggest a mirror near a power point so I know what am I doing with the hair dryer!

AccorHotels certified review
E.p. Couples - 17/09/2017
« SINGAPORE STOPOVER »

Great hotel, excellent rooms and service.

AccorHotels certified review
Anonymous Couples - 17/09/2017
« Nicely appointed hotel, friendly service, great location »

Despite the overall positive experience, the rooms in this hotel have some serious design flaws: Having the toilet with glass panel walls right next to the bed is most unpleasant.the toilet also does not have its own, discreet light, so if someone uses it during the night , the whole room is lit up. Shower is very tight, nowhere to hang towels. water was leaking into the toilet. There is no storage space in the room.Very little space to hang clothes. Putting the safe on the floor is simply insane. You have to sit on your knees or bend double for access. Who thought of this ? Buffet breakfast; cups and plates are stored under the benches, so you have to crawl between people's legs to access them. Bizarre. There is a nice little business section downstairs, but when I sat there, the loud , hectic music in the lobby was driving me insane. Other than that, staff were pleasant and helpful and it is a nice hotel, although certainly not my favourite amongst the Singapore Accor hotels.I do have the impression though that the people who designed this place were more concerned with being "trendy" than being 'practical", especially when you consider that Mercure is supposed to be a business hotel.

AccorHotels certified review
Anonymous Business - 17/09/2017
« Standard »

The staffs were nice people and very helpful! Not to mention that the hotel provide the phone with the internet service which were really great! However, there was a maintenance which affected the water supply to all bathrooms at our room floor. It would be better if we could get other room or, at least, be notified earlier before we arrived to the hotel.

AccorHotels certified review
Lucky A. Families - 17/09/2017
« Mr »

Clean, good staff

AccorHotels certified review
Patrick B. Couples - 17/09/2017
« New Mercure Hotel in the heart of the city »

Very good hotel with great staff, nice cocktail bar and swimming pool.Room very nice (loft room) and decorated with style. Its in the centre of Bugis, so many small restaurants around and mrt as well. All in all great experience and i will be back for sure at Mercure.

TripAdvisor review
Business - 17/09/2017
« This would be my last time with accorhotels in SG »

I have been staying at the hotel under Accor group in more than 10 countries in the past 5 years for both business and leisure. I believe that the number of night stays of my account+my colleagues account that often travel together are already 100+ over night. On the 13th Sep, I left passport on the table with many bills (which is obviously not a trash and my passport was under those bills) in the morning before I left the room at 9am and when I got back at 4pm, my passport and all the bill were all gone. I suddenly called the reception and the manager came to my room to ask for what happened so I explained to him, 15 mins after that, he came back with my passport and bill and to explain that these were all swept to the bin without checking and the manager kinda said something like you shouldn't have put your passport under the bill as the maid might not know or check it carefully and throw all to the bin, but my thought was that the maid actually has no right to throw away any guests bill or documents in the room in any case... However, I was hurry at that time and so I didn't say much after I got my documents back but until the last day I checked out, there was no official explanation or anything to make me feel that I want to go back to the hotel again... (I just want you also think about this, what if I went back at late night on that day and I didn't realize that my documents were all gone and the garbage with my passport was sent out, I have my US Visa, UK Visa, Australia Visa in the same passport and don't want to think if I lost it all and need to apply everything with super high cost...) I have no idea what is the true intention of the maid whether he/she just wants to steal it for a purpose or it is just happened that my passport was threw away unintentionally (I don't know but passport is definitely something that can spot easily.) Moreover, as an Accor members, during my stay this time, I didn't even get a welcome drink, welcome fruit/chocolate that I always got every time and everywhere I stay. I know this is something minor but this also show how careless of the team there to the customer that always choose to stay at Accor hotel anytime when travel. I have to say goodbye here and this is going to be my last time staying at Mercure. I have shared this with my colleagues/friends and if I have a chance to travel to different countries, I will also try my best, to avoid any of the Accor hotel as well :)

AccorHotels certified review
Vimaladewi L. Families - 16/09/2017
« Perfect place to stay at Singapore »

A very nice experience to stay at Mercure Hotel at Bugis. Worth the price and location. One night we were very tired but hungry at the same time. We just need to walk outside a little bit, and there were Bugis Junction and Bugis street with many kinds of food choices, from street food, food stalls and restaurants. The staff were all very polite and helpfull. I usually choose some hotels at Orchard, but not anymore after I found this hotel. Will be back again for sure!

AccorHotels certified review
David C. Couples - 16/09/2017
« Very happy with staff service. »

We were happy with the manner in which the staff looked after us. They were very courteous, helpful and nothing was a problem. The head concierge especially professional and always cheerful. He made life so easy for us to get around Singapore.

AccorHotels certified review
N. L. Families - 16/09/2017
« hotel room »

Excellent

AccorHotels certified review
Anonymous Couples - 16/09/2017
« Room Layout »

did not like room layout

AccorHotels certified review
Anonymous Families - 16/09/2017
« Surprised Stay »

Was really surprised to have a free upgrade. Usually, I do not get any upgrade when using the complementary voucher.

AccorHotels certified review
Dr. J. S. Couples - 16/09/2017
« Nice and clean hotel. Near to shopping centre and food court. »

Fast check-in and check-out. Pleasant room. Nice staff members

TripAdvisor review
Radicalliz Couples - 16/09/2017
« Singapore Stopover »

Great place to stay in Singapore. It is in the heart of everything. Close to MRT. Great food selection for breakfast. Friendly staff.Great rooms with the best shower rose. The room even has a smartphone for your own use - free.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Radicalliz, Thank you so much for your wonderful review of our hotel. We love reading reviews like this. It simply inspires us to do more for our guests. We truly believe our passion for guest satisfaction is the most important thing in running a successful hotel operation. Thank you again we we hope to welcome you back again one day. Kind Regards, Rhys Challenger General Manager

AccorHotels certified review
Giuseppe C. Friends - 15/09/2017
« Mr. Challenger knows about me. »

I appreciated Mr. Challenger's intervention.

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