Mercure Singapore Bugis 4 stars

TripAdvisor rating 4.0/5 1,309 reviews
Mercure Singapore Bugis
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Hotel extras

  • Located in the heart of Singapore's shopping, arts and cultural district

  • Unlimited Internet access on a handy smartphone with free calls

  • Meeting rooms with natural daylight, free WIFI and 24-hour room service

  • 5 min to Bugis MRT, within close proximity to SUNTEC and MBS by train, 15min walk to Orchard

  • 24-hour gym access, a Sky Deck and infinity lap pool

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Late Check Out
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac

Hotel location

Mercure Singapore Bugis

122 Middle Road
188973
singapore
singapore

Tel: +6565216088

Fax: (+65)68228901

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    CHANGI AIRPORT At 18km / 11.18 miles

  • By train

    BUGIS JUNCTION At 0.5km / 0.31 miles

GPS :1.299523, 103.853104

Currently, close to our hotel

Singapore Art Museum, visit

From 01/01/2018 to 31/12/2019

At 322 m

Raffles Hotel, visit

From 01/01/2018 to 31/12/2019

At 511 m

National Museum of Singapore, visit

From 01/01/2018 to 31/12/2019

At 620 m

Peranakan Museum, visit

From 01/01/2018 to 31/12/2019

At 732 m

Singapore Philatelic Museum

From 01/01/2018 to 31/12/2019

At 879 m

Law of the Land, exhibition

From 19/10/2016 to 18/10/2021

At 1.1 km

Formula 1 2019 "Singapore Airlines" Singapore Grand Prix

From 22/09/2019 to 22/09/2019

At 1.3 km

Singapore Flyer, visit

From 01/01/2018 to 31/12/2019

At 1.5 km

Orchard Road, visit

From 01/01/2018 to 31/12/2019

At 1.7 km

East Coast Park, walk

From 01/01/2018 to 31/12/2019

At 10 km

Our accommodations

Architects and designers had fun when creating the unique rooms and lofts at Mercure Singapore Bugis. Sleep soundly in our airy lofts or cozy signature rooms, surrounded by colourful references to the country's heritage.

Signature Room with Queen Bed

  • Max. number of persons: ‌2
  • Area: From 15
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Signature Room with Twin Beds

  • Max. number of persons: ‌2
  • Area: From 16
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Signature Loft Room with Queen Bed and Sofa

  • Max. number of persons: ‌2
  • Area: From 22
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with King Size Bed

  • Max. number of persons: ‌2
  • Area: From 22
  • Views: City side *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Loft with Queen Bed and Sofa

  • Max. number of persons: ‌2
  • Area: From 25
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

ROYALE RESTAURANT

Type of cuisine: International

Royale is an all-day dining enclave serving up the very best of international and local cuisine. This restaurant serves buffet breakfast, lunch and dinner daily. A la carte dishes are also available from noon to 10.30pm.

Lunch

06:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SONG GARDEN

Type of cuisine: Chinese

A Chinese restaurant that epitomises Cantonese classics with modern twists. Abounds in chinese touches like oriental motifs alongside eight private rooms, the restaurant is also ideal for banquets and business lunches. Accor Plus benefits do not apply.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BARTISTRY@ONE22

Photo non contractuelle / Strictly non binding

A chic centrepiece in the lobby, guests can lounge and revel in a variety of premium coffees, beers, house pours, and cocktails; alongside a delectable range of tapas.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 215 m²

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Singapore Bugis

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

11,182 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,309 reviews

Touched and surprised

TripAdvisor rating 4.0/5

Venture00806069379 Couples - 14/06/2019 TripAdvisor review

This hotel is just amazing. As me and my partner have booked this hotel for our anniversary, the hotel have gave us a surprise. First, they upgraded my room to a loft room, it was unexpected. I was already very thankful towards their offer. Lo and behold, when I came to my room, they made love swans with towel on my bed. I was so touched. After me and my partner came back from dinner, they even provided us with some cut fruits and a slice of cheesecake for our anniversary. It made me and my partner's day. It made our anniversary special. This made me their absolute fan. Thank you Mercure Bugis for everything! ❤

Great location but lacks service standards

Customer review rating 4.1/5

Kenny T. Families - 11/06/2019 AccorHotels certified review

Conveniently located close to shopping mall and MRT. Toilet was not flush and badly stained when we check in. No staff in executive lounge all 3 times we visited. Breakfast service in Royale restaurant was practically none, staff was cold and unfriendly. Front office staff was commendable especially Roger Ong who assist us with all our queries and request. Would return but hope that the hotel will address all its shortfalls.

Dear Kenny Kok Guan T., Thank you for taking time reviewing your recent stay experience with us. First and foremost, please accept my sincere apology for the service short fall you have experienced while you were with us. I do definitely have to stay that the services one provides are the main factor of keeping their guest returning. In this case, we failed. I have thus, personally addressed this with our team and all of us agreed to work on a better on this aspect. I trust that my team are committed to do better moving forward. On a separate note, I am pleased to know that Roger has left you with a great impression. I have shared this with him and he was delighted to learn that his services were appreciated. Once again, I thank you for the feedback and I hope you can grant us another opportunity to serve you better in the near future. Sincerely, Chloe Tay Front Office Manager

Always a pleasure travel..

Customer review rating 4.1/5

Bc Business - 11/06/2019 AccorHotels certified review

Good service, clean rooms and friendly staff.

Dear Brian C., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It is our pleasure to learn that you have enjoyed your stay with us and liked our hotel location and the facilities. It felt even better to know that you have enjoyed the services from our associates from the moment you checked in until your departure. At Mercure Singapore Bugis, we believe our people are our most important assets and encouraging words like yours will make us go further. Once again, thank you very much for your kind words and I hope to see you soon. Sincerely, Chloe Tay Front Office Manager

Modern hotel but room a bit small

Customer review rating 4.1/5

Chris A. Couples - 11/06/2019 AccorHotels certified review

The welcome to the hotel was great. The pool was excellent when we weren't having a thunderstorm. But the room was one of the smallest I've ever been in. Both shower and toilet were tiny and the dressing area was part of the bedroom with a basin against the bedroom wall. There was no bedside table on the window side of the bed as there was not enough room for one. Breakfast was good but we wouldn't have had it except the hotel was offering a half price deal for guests which made it just affordable. It is in a great position for transport to the airport via the train. My other complaint is about Accor points. Last time I stayed at a Mercure I didn't receive any points because I's booked through Agoda so this time I booked with Accor. However I was told on arrival that the price I'd been offered meant I didn't qualify for points! Next time I'll book with Agoda!

Dear Chris A., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It was great to know that the location of our hotel has benefited you during your recent stay with us. Indeed just like you, most of our guests are also benefited by the great location of our hotel, as well as the facilities. At the same time, I am glad to share with you that the hotel offers several types of room categories, we would highly recommend guest who stays with us over a longer duration to choose the superior category instead as the rooms are bigger as well as the closet space and with a different bathroom design. On a side note, I have checked through your last stay with us and have found that it was indeed eligible to earn points. It has since been credited into your account. Once again, I thank you for the feedback and I hope you can grant us another opportunity to serve you better in the near future. Sincerely, Chloe Tay Front Office Manager

Living in a bird's nest

Customer review rating 4.1/5

Aripin L. S. Families - 11/06/2019 AccorHotels certified review

Very cramped room (542), too expensive for the rate. At the front desk, I was told it was an upgrade .... perhaps upgrade to level two bed room ?

Dear Aripin Lili S., Thank you for taking the time to tell us about your experience at the Mercure Singapore Bugis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At the same time, I am glad to share with you that the hotel offers several types of room categories, we would highly recommend guest who stays with us over a longer duration to choose the superior category instead as the rooms are bigger as well as the closet space and with a different bathroom design. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloe Tay Front Office Manager

Friendly staff

Customer review rating 4.1/5

Anonymous Families - 11/06/2019 AccorHotels certified review

The room is clean and with variety of TV Programme. The staff is friendly and the service is fast.

Dear Andy Thiam Guan L., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It is our pleasure to learn that you have enjoyed your stay with us and liked our hotel facilities. It felt even better to know that you have enjoyed the services from our associates from the moment you checked in until your departure. At Mercure Singapore Bugis, we believe our people are our most important assets and encouraging words like yours will make us go further. Once again, thank you very much for your kind words and I hope to see you soon. Sincerely, Chloe Tay Front Office Manager

Unsatisfactory noise insulation

Customer review rating 4.1/5

Anonymous Couples - 11/06/2019 AccorHotels certified review

I could hear the coughing of the guest next room clear and loud. It disturbed my sleep every night.

Dear Yiu L., Thank you for taking the time to tell us about your experience at the Mercure Singapore Bugis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please also rest assured that I have personally highlighted your comments pertaining our rooms' noise insulation for further improvements. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloe Tay Front office Manager

Extremely impressed, exceeded all expectations

Customer review rating 4.1/5

Jason &. B. M. Couples - 11/06/2019 AccorHotels certified review

Couldn’t fault anything at all very very pleased

Dear Jason M., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It is our pleasure to read such a wonderful review and we are delighted to know that you have an enjoyable stay with us. Appreciate your time and effort on this review. We really do appreciate your comments and I will be sharing these with the team. We use comments like yours to motivate and encourage them to continue to exceed guests’ expectations. Thank you again and hope to see you one day soon. Sincerely, Chloe Tay Front Office Manager
Customer review rating 4.1/5

Ruby T. Families - 11/06/2019 AccorHotels certified review

I like the pool. Any sort of membership available where we can just have access to the pool?

Dear Swee Hock T., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It was great to know that the facilities of our hotel has benefited you during your recent stay with us. Indeed just like you, most of our guests are also benefited by the great location of our hotel, as well as the facilities. On a side note, the pool will only be accessible to the in house guests. We do hope to welcome you back to stay more often so you can also enjoy the pool. Once again, thank you very much for your kind words and I hope to see you soon. Sincerely, Chloe Tay Front Office Manager

Super

Customer review rating 4.1/5

Glenn S. Families - 11/06/2019 AccorHotels certified review

All as expected in the very high level

Dear Glenn B. N. S., Thank you for your wonderful review. We appreciate guests sharing their positive views of their stay with us. We hope to welcome you back in the future. Thank you again. Regards, Chloe Tay Front Office Manager
Customer review rating 4.1/5

Rody I. Families - 11/06/2019 AccorHotels certified review

you should show me the room that was you upgrade before... so I can chose which one ... before upgrade or after.....I dont like stair in my room.. my bed in the upstair ....it was dangerous for me...1'm 46 tears old..not young anymore... ...sory my english not good enough. by the way tx for all GBU

Dear Rody i., Thank you for taking the time to tell us about your experience at the Mercure Singapore Bugis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have noted your room preference and rest assured that we will not assign you to a loft room on your next visit. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloe Tay Front Office Manager

Good stay

Customer review rating 4.1/5

Shaun M. Business - 11/06/2019 AccorHotels certified review

Fine - very tidy and clean

Dear Shaun M., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It is our pleasure to read such a wonderful review and we are delighted to know that you have an enjoyable stay with us. Appreciate your time and effort on this review. We really do appreciate your comments and I will be sharing these with the team. We use comments like yours to motivate and encourage them to continue to exceed guests’ expectations. Thank you again and hope to see you one day soon. Sincerely, Chloe Tay Front Office Manager

Amazing free upgrade

Customer review rating 4.1/5

Anonymous Couples - 11/06/2019 AccorHotels certified review

It was a magnifique stay with pleasant staff. Plus the free upgrade was a huge bonus.

Dear Lam Khidhir M., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It is our pleasure to learn that you have enjoyed your stay with us and liked our hotel location and the facilities. It felt even better to know that you have enjoyed the services from our associates from the moment you checked in until your departure. At Mercure Singapore Bugis, we believe our people are our most important assets and encouraging words like yours will make us go further. Once again, thank you very much for your kind words and I hope to see you soon. Sincerely, Chloe Tay Front Office Manager

Hotel was great but room rather small.

Customer review rating 4.1/5

Raymond Couples - 11/06/2019 AccorHotels certified review

Staff were lovely and very helpful. Room clean but rather small.

Dear Raymond G., Thank you for taking time reviewing your recent stay experiences. I am glad to know that you have liked our hotel location, the clean and comfortable room as well as our friendly services from the associates. On a separate note, It will be my pleasure to let you know that our hotel does offer different category of rooms for travelers who need to spend more time while with us. I would like to recommend you our Superior Room in this case. Thank you once again for the feedback and I hope to see you soon! Sincerely, Chloe Tay Front Office Manager

Nice Boutique Hotel

Customer review rating 4.1/5

Monica S. Solo - 10/06/2019 AccorHotels certified review

I love the design of this hotel. I didn't expect a loft bed and it was wonderful.

Dear Monica S., What a fantastic review. Thank you for your wonderful feedback. We are very happy you loved our loft rooms. These are very popular for guests wanting something different than your normal boring hotel room. It is our pleasure to learn that you have enjoyed you stay with us and liked our hotel location and the facilities. It felt even better to know that you have enjoyed the services from our associates from the moment you checked in until your departure. We hope to welcome you back soon! Sincerely, Chloe Tay Front Office Manager

Satisfactory stay

Customer review rating 4.1/5

Traveller Families - 10/06/2019 AccorHotels certified review

Hotel location was great but room design layout is small and not very conducive for a good night stay after touring Singapore.

Dear Peik Li O., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It was great to know that the location of our hotel has benefited you during your recent stay with us. Indeed just like you, most of our guests are also benefited by the great location of our hotel, as well as the facilities. At the same time, I am glad to share with you that the hotel offers several types of room categories, we would highly recommend guest who stays with us over a longer duration to choose the superior category instead as the rooms are bigger as well as the closet space and with a different bathroom design. Once again, I thank you for the feedback and I hope you can grant us another opportunity to serve you better in the near future. Sincerely, Chloe Tay Front Office Manager

Great but housekeeping should improve

Customer review rating 4.1/5

Harish T. Families - 10/06/2019 AccorHotels certified review

Experience was good. Location of hotel is awesome. We got allocated a accessible room, don't know the reason but it was bit bigger than other rooms. The improvement area is on housekeeping who a. do not replenish coffee, tea, whitener and toiletries until we called them on phone everyday. b. show their frustration if guest call them multiple times Also, as family we felt lack of a wardrobe , rack for luggage, chair/sofa and hangers in bathroom for which space is there. I guess hotel is more suited for single business traveler for short duration and not family.

Dear Harish T., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It is our pleasure to read such a wonderful review and we are delighted to know that you have an enjoyable stay with us. Appreciate your time and effort on this review. I was deeply concerned that the up keeping of our housekeeping services was not up to standard. I have personally emphasized to our Housekeeping Team to conduct a thorough room check to ensure amenities are well replenished while making up every guest room. At the same time, I am glad to share with you that the hotel offers several types of room categories, we would highly recommend guest who stays with us over a longer duration to choose the superior category instead as the rooms are bigger as well as the closet space and with a different bathroom design. Once again, I thank you for the feedback and I hope you can grant us another opportunity to serve you better in the near future. Sincerely, Chloe Tay Front Office Manager

Great location and service

Customer review rating 4.1/5

Rashid A. Families - 10/06/2019 AccorHotels certified review

It was good. Check in was easy. Room was clean. Location was great.

Dear Syed Rashid Rahim A., Thank you for taking time reviewing your recent stay experience with us. I am glad that all went well and our associates have done a great job. Indeed just like you, most of our guests are also benefited by the great location as well as the facilities of the hotel. Indeed, in Mercure Singapore Bugis, we always take pride in what we do and nothing will be too much of a trouble to us. Your feedback was shared to all of our associates and they were very much delighted. Sincerely, Chloe Tay Front Office Manager

good location

Customer review rating 4.1/5

Cyril Solo - 10/06/2019 AccorHotels certified review

good staff and location

Dear Chu Ching K., Thank you for taking time reviewing your recent stay experience with us. I am glad that all went well and our associates have done a great job. Indeed just like you, most of our guests are also benefited by the great location as well as the facilities of the hotel. Indeed, in Mercure Singapore Bugis, we always take pride in what we do and nothing will be too much of a trouble to us. Your feedback was shared to all of our associates and they were very much delighted. Sincerely, Chloe Tay Front Office Manager

Great location

Customer review rating 4.1/5

Richard O. Couples - 09/06/2019 AccorHotels certified review

The Mercure Bugis Singapore Served our needs. Great location,, it is close to the MRT, shops , restaurants and Singapore tourist attractions.

Dear Richard O., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It was great to know that the location of our hotel has benefited you during your recent stay with us. Indeed just like you, most of our guests are also benefited by the great location of our hotel, as well as the facilities. We hope to welcome you back soon! Sincerely, Chloe Tay Front Office Manager
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