Mercure Singapore Bugis 4 stars

TripAdvisor rating 4.0/5 1,331 reviews
Mercure Singapore Bugis
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Hotel extras

  • Located in the heart of Singapore's shopping, arts and cultural district

  • Unlimited Internet access on a handy smartphone with free calls

  • Meeting rooms with natural daylight, free WIFI and 24-hour room service

  • 5 min to Bugis MRT, within close proximity to SUNTEC and MBS by train, 15min walk to Orchard

  • 24-hour gym access, a Sky Deck and infinity lap pool

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Late Check Out
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac

Hotel location

Mercure Singapore Bugis

122 Middle Road
188973
singapore
singapore

Tel: +6565216088

Fax: (+65)68228901

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    CHANGI AIRPORT At 18km / 11.18 miles

  • By train

    BUGIS JUNCTION At 0.5km / 0.31 miles

GPS :1.299523, 103.853104

Currently, close to our hotel

Singapore Art Museum, visit

From 01/01/2018 to 31/12/2019

At 322 m

Raffles Hotel, visit

From 01/01/2018 to 31/12/2019

At 511 m

National Museum of Singapore, visit

From 01/01/2018 to 31/12/2019

At 620 m

Peranakan Museum, visit

From 01/01/2018 to 31/12/2019

At 732 m

Singapore Philatelic Museum

From 01/01/2018 to 31/12/2019

At 879 m

Law of the Land, exhibition

From 19/10/2016 to 18/10/2021

At 1.1 km

Formula 1 2019 "Singapore Airlines" Singapore Grand Prix

From 22/09/2019 to 22/09/2019

At 1.3 km

Singapore Flyer, visit

From 01/01/2018 to 31/12/2019

At 1.5 km

Orchard Road, visit

From 01/01/2018 to 31/12/2019

At 1.7 km

East Coast Park, walk

From 01/01/2018 to 31/12/2019

At 10 km

Our accommodations

Architects and designers had fun when creating the unique rooms and lofts at Mercure Singapore Bugis. Sleep soundly in our airy lofts or cozy signature rooms, surrounded by colourful references to the country's heritage.

Signature Room with Queen Bed

  • Max. number of persons: ‌2
  • Area: From 15
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Signature Room with Twin Beds

  • Max. number of persons: ‌2
  • Area: From 16
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Signature Loft Room with Queen Bed and Sofa

  • Max. number of persons: ‌2
  • Area: From 22
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with King Size Bed

  • Max. number of persons: ‌2
  • Area: From 22
  • Views: City side *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Loft with Queen Bed and Sofa

  • Max. number of persons: ‌2
  • Area: From 25
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

ROYALE RESTAURANT

Type of cuisine: International

Royale is an all-day dining enclave serving up the very best of international and local cuisine. This restaurant serves buffet breakfast, lunch and dinner daily. A la carte dishes are also available from noon to 10.30pm.

Lunch

06:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SONG GARDEN

Type of cuisine: Chinese

A Chinese restaurant that epitomises Cantonese classics with modern twists. Abounds in chinese touches like oriental motifs alongside eight private rooms, the restaurant is also ideal for banquets and business lunches. Accor Plus benefits do not apply.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BARTISTRY@ONE22

Photo non contractuelle / Strictly non binding

A chic centrepiece in the lobby, guests can lounge and revel in a variety of premium coffees, beers, house pours, and cocktails; alongside a delectable range of tapas.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 215 m²

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Singapore Bugis

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

11,483 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,331 reviews

The focus of the staff is money not happy customers

Customer review rating 4.1/5

Anonymous Business - 12/07/2019 AccorHotels certified review

Check in at 1.30 am was appalling, if I knew Singapore better I would have walked out and never come back. I have asked my company to NEVER book me here again for my monthly trip.

Dear Steven John C., Thank you for taking the time to tell us about your experience at the Mercure Singapore Bugis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We would appreciate if you could further provide us on the specific occurrences which did not quite meet your expectation. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloe Tay Front Office Manager

Loved Mercure Singapore Bugis

Customer review rating 4.1/5

Mary R. Couples - 12/07/2019 AccorHotels certified review

We enjoyed an executive lift room while at the hotel. The room was small but had every amenity needed. We really enjoyed the coziness of the loft bed. The lounge was lovely. Being open between 06…, it provides a quiet space to relax both indoor and out. Tea, coffee, soft drinks and biscuits are available all day with wine, beer, soft drinks and hot and cold hors d’oeuvres available between 18…. Pastries and fruit are also available at breakfast time. Breakfast is served in the Royale restaurant on 3rd floor. The buffet is amazing with Asian and western foods available. We didn’t eat lunch or dinner here but the are also buffet meals available at these times. The pool area on the 7th floor - there are three pools - a lap pool, spa pool and children’s pool - is great with a lovely view of surrounds. There is also a gym. Shout out to Jimmy Lee who checked us in and Nur who did our check out - they couldn’t have been more helpful if they tried! In fact, all the staff we encountered were very friendly and helpful. The hotel is two minutes walk to Bugis Junction and the rest of Singapore is easily accessible from here. Highly recommend this hotel and will definitely stay here again!

Dear Mary R., What a fantastic review. Thank you for your wonderful feedback. We are very happy you loved our loft rooms. These are very popular for guests wanting something different than your normal boring hotel room. It is our pleasure to learn that you have enjoyed you stay with us and liked our hotel location and the facilities. It felt even better to know that you have enjoyed the services from our associates from the moment you checked in until your departure. I have shared this feedback with the team especially Jimmy and Nur, who are delighted to know their services were appreciated. We hope to welcome you back soon! Sincerely, Chloe Tay Front Office Manager

Great

Customer review rating 4.1/5

Anita Couples - 12/07/2019 AccorHotels certified review

The room was spacious, clean and well equipped. View very nice from the 8th floor. The room design is a little odd, though: the shower and toilet have doors that don't go all the way up to the ceiling. So it felt like both the shower and the toilet were IN the room. Having the basin in the room too, as you walk in, was odd at first, but was fine later. Staff were helpful and friendly. Walking to distance to many attractions, or the MRT. I think that catching the bus instead of the metro would be a quicker way to get to some places though, so look up bus routes while you have wifi.

Dear Anita S., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It was great to know that the location of our hotel has benefited you during your recent stay with us. Indeed just like you, most of our guests are also benefited by the great location of our hotel, as well as the facilities. At the same time, I am glad to share with you that the hotel offers several types of room categories, we would highly recommend guest who stays with us over a longer duration to choose the superior category instead as the rooms are bigger as well as the closet space and with a different bathroom design. Once again, I thank you for the feedback and I hope you can grant us another opportunity to serve you better in the near future. Sincerely, Chloe Tay Front Office Manager

A Good Place To Relax.

Customer review rating 4.1/5

Steven O. Couples - 12/07/2019 AccorHotels certified review

The room is neat and clean but the small fridge is not cold enough and had a smell too. The swimming pool is lovely. The location of the hotel is good - many places to shop and eat.

Dear Steven O., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It was great to know that the location of our hotel has benefited you during your recent stay with us. Indeed just like you, most of our guests are also benefited by the great location of our hotel, as well as the facilities. Upon receiving your feedback, I have personally conducted a round of check together with my Chief Engineering to ensure that the room fridge is fixed immediately. My apologies for the inconvenience. Once again, I thank you for the feedback and I hope you can grant us another opportunity to serve you better in the near future. Sincerely, Chloe Tay Front Office Manager

Nice stay

Customer review rating 4.1/5

Shelby P. Couples - 12/07/2019 AccorHotels certified review

Great hotel, very strategic

Dear Shelby P., Thank you for your wonderful review. We appreciate guests sharing their positive views of their stay with us. We hope to welcome you back in the future. Thank you again. Regards, Chloe Tay Front Office Manager

Excellent Hotel, Mercure Singapore Bugis, highly recommended

TripAdvisor rating 4.0/5

TTH T Solo travel - 12/07/2019 TripAdvisor review

The hotel is modern and new, clean, and central location, very near to several MRT stations. The room size is suitable. Lack of storage space. The window cannot be open. The aircon runs all the time. The reception and staff are friendly. Hotel is almost all the time busy. The breakfast offers a lot to eat. Restaurants and bar are in the hotel.

Another comfortable stay (albeit in design flawed room)

Customer review rating 4.1/5

Macca Couples - 11/07/2019 AccorHotels certified review

A couple - this was our 2nd time at Singapore Bugis and we were very happy with the price, location, facilities, staff etc And we'd be happy to return again. The only disappointment is with the feature where the frosted glass walled toilet is positioned directly beside the bed - approx 1m away. FWIW I simply can't understand the room design principle used here. (Maybe we're too precious - but at times it felt more appropriate to go down to the reception area and use the public toilets).

Dear Anthony M., Thank you for taking time reviewing your recent stay experiences. I am glad to know that you have liked our hotel location, the facilities, as well as our friendly services from the associates. At the same time, I am glad to share with you that the hotel offers several types of room categories, we would highly recommend guest who stays with us over a longer duration to choose the superior category instead as the rooms are bigger as well as the closet space and with a different bathroom design. Once again, I thank you for the feedback and I hope you can grant us another opportunity to serve you better in the near future. Sincerely, Chloe Tay Front Office Manager

Great location, small rooms

Customer review rating 4.1/5

Jessica T. Families - 11/07/2019 AccorHotels certified review

Great location within lots of amenities and mrt station. Very small room so a bit hard to move around. Receptionists were quite friendly and helpful.

Dear Swee Har T., Thank you for taking time reviewing your recent stay experiences. I am glad to know that you have liked our hotel location, the facilities, as well as our friendly services from the associates. On a separate note, It will be my pleasure to let you know that our hotel does offer different category of rooms for travelers who need to spend more time while with us. I would like to recommend you our Superior Room in this case. Thank you once again for the feedback and I hope to see you soon! Sincerely, Chloe Tay Front Office Manager

The room so small. & the cleaning service very careless.

Customer review rating 4.1/5

Vincentia Families - 11/07/2019 AccorHotels certified review

This is my first experience stay at mercure bugis spore. I don’t know size the room so small. But so dar, their service is good (except the house keeping). They so careless broke a few my makeup stuff. Even the manager give me late check out until 6 pm.

Dear Vincentia M., Thank you for taking the time to tell us about your experience at the Mercure Singapore Bugis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At the same time, I am glad to share with you that the hotel offers several types of room categories, we would highly recommend guest who stays with us over a longer duration to choose the superior category instead as the rooms are bigger as well as the closet space and with a different bathroom design. I was deeply concerned that the up keeping of our housekeeping cleaning services was not up to standard. I have thus spoken to our housekeeping team immediately after received your feedback and personally conducted a round of training on areas to concentrate on when cleaning a guest room, especially when taking care of the guest's belongings. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloe Tay Front Office Manager

Director

Customer review rating 4.1/5

Giorgio Business - 11/07/2019 AccorHotels certified review

good

Dear Giorgio F., Thank you for your wonderful review. We appreciate guests sharing their positive views of their stay with us. We hope to welcome you back in the future. Thank you again. Regards, Chloe Tay Front Office Manager

great service and location

Customer review rating 4.1/5

Sarah W. Families - 11/07/2019 AccorHotels certified review

Great location of the hotel. Good service and team really good and friendly.

Dear Sarah Jane w., Thank you for taking time reviewing your recent stay experience with us. We are pleased to learn that our hospitality has left you with a great impression. We really do appreciate your comments and I will be sharing these with the team. We use comments like yours to motivate and encourage them to continue to exceed guests’ expectations. Thank you again and hope to see you one day soon. Sincerely, Chloe Tay Front Office Manager

The room is nice & tidy, good in room size

Customer review rating 4.1/5

Wilson Y. Business - 11/07/2019 AccorHotels certified review

Nice stay, good location and good service.

Dear Wilson Y., Thank you for taking time reviewing your recent stay experiences. I am glad to know that you have liked our hotel location, the clean and comfortable room as well as our friendly services from the associates. Indeed just like you, most of our guests are also benefited by the great location as well as the facilities of the hotel. We hope to welcome you back soon! Sincerely, Chloe Tay Front Office Manager

Warm welcome and great service once you entered the hotel lobby/check in service

Customer review rating 4.1/5

Shaun C. Families - 11/07/2019 AccorHotels certified review

It was great

Dear Shaun Chiang Chu C., Thank you for taking time reviewing your recent stay experience with us. We are pleased to learn that our hospitality has left you with a great impression. We really do appreciate your comments and I will be sharing these with the team. We use comments like yours to motivate and encourage them to continue to exceed guests’ expectations. Thank you again and hope to see you one day soon. Sincerely, Chloe Tay Front Office Manager

Worst hotel room

Customer review rating 4.1/5

Sunny N. Couples - 11/07/2019 AccorHotels certified review

Room's were not comfortable. Layout was strange and not user friendly. I'm very glad I didn't stay here during my wedding (we got the room as part of the wedding package. The loft hotel room is a stupid idea. I will never recommend anyone to stay there.

Dear Hiranand Sunny N., Thank you for taking the time to tell us about your experience at the Mercure Singapore Bugis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At the same time, I am glad to share with you that the hotel offers several types of room categories, we would highly recommend guest who stays with us over a longer duration to choose the superior category instead as the rooms are bigger as well as the closet space and with a different bathroom design. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloe Tay Front Office Manager

Nice stay

Customer review rating 4.1/5

Anshul P. Business - 10/07/2019 AccorHotels certified review

it was good.

Dear Anshul p., Thank you for your wonderful review. We appreciate guests sharing their positive views of their stay with us. We hope to welcome you back in the future. Thank you again. Regards, Chloe Tay Front Office Manager

Beautiful hotel conveniently located with a friendly staff and great view.

Customer review rating 4.1/5

Anonymous Couples - 10/07/2019 AccorHotels certified review

Beautiful hotel with friendly staff, clean room and a great view—needs more space for personal belongings and better bathroom privacy. The pool is very nice, as is the sky deck. The location is great — good shopping, food and transit within walking distance.

Dear Lindsey Lee H., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It is our pleasure to learn that you have enjoyed your stay with us and liked our hotel location and the facilities. It felt even better to know that you have enjoyed the services from our associates from the moment you checked in until your departure. At Mercure Singapore Bugis, we believe our people are our most important assets and encouraging words like yours will make us go further. At the same time, I am glad to share with you that the hotel offers several types of room categories, we would highly recommend guest who stays with us over a longer duration to choose the superior category instead as the rooms are bigger as well as the closet space and with a different bathroom design. Once again, thank you very much for your kind words and I hope to see you soon. Sincerely, Chloe Tay Front Office Manager

Convenient, efficient and friendly

Customer review rating 4.1/5

Jl Solo - 10/07/2019 AccorHotels certified review

I was quickly checked in and upgraded which was lovely, though I was informed by checkin staff that you needed to out money on your "account" if you wanted to charge drinks to the room, order room service, etc. This lead to painful experiences trying to pay at every turn and was strange as I asked them at check in to ensure they had my membership number on the account so I got points for "incidentals" so I clearly intended to purchase some. Also I got no points for the room as I used a booking site to book - this was frustrating. But the room was clean and the staff were friendly.

Dear Joanne E., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! Your feedback on your overall stay experience is duly noted. We are pleased to learn that our hospitality has left you with a great impression. We really do appreciate your comments and I will be sharing these with the team. We wish to clarify that we do need to take a pre-authorized amount from your credit card upon check in to be able to charge consumed items into your room account. Regarding points eligibility, you may book directly through AccorHotels.com to enjoy the best rates and perks for valued members like you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloe Tay Front Office Manager

Mr. N.

Customer review rating 4.1/5

N. V. D. Business - 10/07/2019 AccorHotels certified review

Overall, everything is fine.

Dear d. Van N., Thank you for your wonderful review. We appreciate guests sharing their positive views of their stay with us. We hope to welcome you back in the future. Thank you again. Regards, Chloe Tay Front Office Manager

IF you have a conference at Buguis Centre, it's the obvious place to stay

Customer review rating 4.1/5

Anonymous Business - 10/07/2019 AccorHotels certified review

Hotel is fine. Some detail that could be improved. Staff well trained as always

Dear D W., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! Your feedback on your overall stay experience is duly noted. We are pleased to learn that our hospitality has left you with a great impression. We really do appreciate your comments and I will be sharing these with the team. We use comments like yours to motivate and encourage them to continue to exceed guests’ expectations. Thank you again and hope to see you one day soon. Sincerely, Chloe Tay Front Office Manager

Great apartments, will be back

Customer review rating 4.1/5

Paul R. Business - 10/07/2019 AccorHotels certified review

Only a 2 night stay but still very well looked after. I am confident that when I say there i will be looked after very well. Rooms was very good and clean, staff were terrific. Nothing was too much trouble. This is my hotel of choice in Singapore now

Dear Paul R., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It is our pleasure to learn that you have enjoyed your stay with us and liked our hotel location and the facilities. It felt even better to know that you have enjoyed the services from our associates from the moment you checked in until your departure. At Mercure Singapore Bugis, we believe our people are our most important assets and encouraging words like yours will make us go further. Once again, thank you very much for your kind words and I hope to see you soon. Sincerely, Chloe Tay Front Office Manager
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