Mercure Singapore Bugis 4 stars

TripAdvisor rating 4.0/5 1,309 reviews
Mercure Singapore Bugis
See on a map
+ 23 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • Located in the heart of Singapore's shopping, arts and cultural district

  • Unlimited Internet access on a handy smartphone with free calls

  • Meeting rooms with natural daylight, free WIFI and 24-hour room service

  • 5 min to Bugis MRT, within close proximity to SUNTEC and MBS by train, 15min walk to Orchard

  • 24-hour gym access, a Sky Deck and infinity lap pool

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Late Check Out
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac

Hotel location

Mercure Singapore Bugis

122 Middle Road
188973
singapore
singapore

Tel: +6565216088

Fax: (+65)68228901

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    CHANGI AIRPORT At 18km / 11.18 miles

  • By train

    BUGIS JUNCTION At 0.5km / 0.31 miles

GPS :1.299523, 103.853104

Currently, close to our hotel

Singapore Art Museum, visit

From 01/01/2018 to 31/12/2019

At 322 m

Raffles Hotel, visit

From 01/01/2018 to 31/12/2019

At 511 m

National Museum of Singapore, visit

From 01/01/2018 to 31/12/2019

At 620 m

Peranakan Museum, visit

From 01/01/2018 to 31/12/2019

At 732 m

Singapore Philatelic Museum

From 01/01/2018 to 31/12/2019

At 879 m

Law of the Land, exhibition

From 19/10/2016 to 18/10/2021

At 1.1 km

Formula 1 2019 "Singapore Airlines" Singapore Grand Prix

From 22/09/2019 to 22/09/2019

At 1.3 km

Singapore Flyer, visit

From 01/01/2018 to 31/12/2019

At 1.5 km

Orchard Road, visit

From 01/01/2018 to 31/12/2019

At 1.7 km

East Coast Park, walk

From 01/01/2018 to 31/12/2019

At 10 km

Our accommodations

Architects and designers had fun when creating the unique rooms and lofts at Mercure Singapore Bugis. Sleep soundly in our airy lofts or cozy signature rooms, surrounded by colourful references to the country's heritage.

Signature Room with Queen Bed

  • Max. number of persons: ‌2
  • Area: From 15
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Signature Room with Twin Beds

  • Max. number of persons: ‌2
  • Area: From 16
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Signature Loft Room with Queen Bed and Sofa

  • Max. number of persons: ‌2
  • Area: From 22
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with King Size Bed

  • Max. number of persons: ‌2
  • Area: From 22
  • Views: City side *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Loft with Queen Bed and Sofa

  • Max. number of persons: ‌2
  • Area: From 25
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

ROYALE RESTAURANT

Type of cuisine: International

Royale is an all-day dining enclave serving up the very best of international and local cuisine. This restaurant serves buffet breakfast, lunch and dinner daily. A la carte dishes are also available from noon to 10.30pm.

Lunch

06:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SONG GARDEN

Type of cuisine: Chinese

A Chinese restaurant that epitomises Cantonese classics with modern twists. Abounds in chinese touches like oriental motifs alongside eight private rooms, the restaurant is also ideal for banquets and business lunches. Accor Plus benefits do not apply.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BARTISTRY@ONE22

Photo non contractuelle / Strictly non binding

A chic centrepiece in the lobby, guests can lounge and revel in a variety of premium coffees, beers, house pours, and cocktails; alongside a delectable range of tapas.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 215 m²

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Singapore Bugis

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

11,166 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,309 reviews

Touched and surprised

TripAdvisor rating 4.0/5

Venture00806069379 Couples - 14/06/2019 TripAdvisor review

This hotel is just amazing. As me and my partner have booked this hotel for our anniversary, the hotel have gave us a surprise. First, they upgraded my room to a loft room, it was unexpected. I was already very thankful towards their offer. Lo and behold, when I came to my room, they made love swans with towel on my bed. I was so touched. After me and my partner came back from dinner, they even provided us with some cut fruits and a slice of cheesecake for our anniversary. It made me and my partner's day. It made our anniversary special. This made me their absolute fan. Thank you Mercure Bugis for everything! ❤

Nice Boutique Hotel

Customer review rating 4.1/5

Monica S. Solo - 10/06/2019 AccorHotels certified review

I love the design of this hotel. I didn't expect a loft bed and it was wonderful.

Dear Monica S., What a fantastic review. Thank you for your wonderful feedback. We are very happy you loved our loft rooms. These are very popular for guests wanting something different than your normal boring hotel room. It is our pleasure to learn that you have enjoyed you stay with us and liked our hotel location and the facilities. It felt even better to know that you have enjoyed the services from our associates from the moment you checked in until your departure. We hope to welcome you back soon! Sincerely, Chloe Tay Front Office Manager

Satisfactory stay

Customer review rating 4.1/5

Traveller Families - 10/06/2019 AccorHotels certified review

Hotel location was great but room design layout is small and not very conducive for a good night stay after touring Singapore.

Dear Peik Li O., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It was great to know that the location of our hotel has benefited you during your recent stay with us. Indeed just like you, most of our guests are also benefited by the great location of our hotel, as well as the facilities. At the same time, I am glad to share with you that the hotel offers several types of room categories, we would highly recommend guest who stays with us over a longer duration to choose the superior category instead as the rooms are bigger as well as the closet space and with a different bathroom design. Once again, I thank you for the feedback and I hope you can grant us another opportunity to serve you better in the near future. Sincerely, Chloe Tay Front Office Manager

Great but housekeeping should improve

Customer review rating 4.1/5

Harish T. Families - 10/06/2019 AccorHotels certified review

Experience was good. Location of hotel is awesome. We got allocated a accessible room, don't know the reason but it was bit bigger than other rooms. The improvement area is on housekeeping who a. do not replenish coffee, tea, whitener and toiletries until we called them on phone everyday. b. show their frustration if guest call them multiple times Also, as family we felt lack of a wardrobe , rack for luggage, chair/sofa and hangers in bathroom for which space is there. I guess hotel is more suited for single business traveler for short duration and not family.

Dear Harish T., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It is our pleasure to read such a wonderful review and we are delighted to know that you have an enjoyable stay with us. Appreciate your time and effort on this review. I was deeply concerned that the up keeping of our housekeeping services was not up to standard. I have personally emphasized to our Housekeeping Team to conduct a thorough room check to ensure amenities are well replenished while making up every guest room. At the same time, I am glad to share with you that the hotel offers several types of room categories, we would highly recommend guest who stays with us over a longer duration to choose the superior category instead as the rooms are bigger as well as the closet space and with a different bathroom design. Once again, I thank you for the feedback and I hope you can grant us another opportunity to serve you better in the near future. Sincerely, Chloe Tay Front Office Manager

Great location and service

Customer review rating 4.1/5

Rashid A. Families - 10/06/2019 AccorHotels certified review

It was good. Check in was easy. Room was clean. Location was great.

Dear Syed Rashid Rahim A., Thank you for taking time reviewing your recent stay experience with us. I am glad that all went well and our associates have done a great job. Indeed just like you, most of our guests are also benefited by the great location as well as the facilities of the hotel. Indeed, in Mercure Singapore Bugis, we always take pride in what we do and nothing will be too much of a trouble to us. Your feedback was shared to all of our associates and they were very much delighted. Sincerely, Chloe Tay Front Office Manager

good location

Customer review rating 4.1/5

Cyril Solo - 10/06/2019 AccorHotels certified review

good staff and location

Dear Chu Ching K., Thank you for taking time reviewing your recent stay experience with us. I am glad that all went well and our associates have done a great job. Indeed just like you, most of our guests are also benefited by the great location as well as the facilities of the hotel. Indeed, in Mercure Singapore Bugis, we always take pride in what we do and nothing will be too much of a trouble to us. Your feedback was shared to all of our associates and they were very much delighted. Sincerely, Chloe Tay Front Office Manager

Great location

Customer review rating 4.1/5

Richard O. Couples - 09/06/2019 AccorHotels certified review

The Mercure Bugis Singapore Served our needs. Great location,, it is close to the MRT, shops , restaurants and Singapore tourist attractions.

Dear Richard O., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It was great to know that the location of our hotel has benefited you during your recent stay with us. Indeed just like you, most of our guests are also benefited by the great location of our hotel, as well as the facilities. We hope to welcome you back soon! Sincerely, Chloe Tay Front Office Manager

Excellent

Customer review rating 4.1/5

Pradip K. G. Solo - 09/06/2019 AccorHotels certified review

In fact it was excellent experience for me.

Dear Pradip Kumar G., Thank you for your wonderful review. We appreciate guests sharing their positive views of their stay with us. We hope to welcome you back in the future. Thank you again. Regards, Chloe Tay Front Office Manager

Awesome

Customer review rating 4.1/5

Faiz Business - 09/06/2019 AccorHotels certified review

The location was perfect and mobile phone with data plan provided by the hotel really helpful.

Dear Mohd Faiz bin R., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It was great to know that the location of our hotel has benefited you during your recent stay with us. Indeed just like you, most of our guests are also benefited by the great location of our hotel, as well as the facilities. We hope to welcome you back soon! Sincerely, Chloe Tay Front Office Manager

room access cards not sensitive

Customer review rating 4.1/5

Ivan Families - 09/06/2019 AccorHotels certified review

Location is good but room as compared to other mercure hotel is smaller Luckily have booked 2 connecting rooms but the main door accessing to the both room needs improvement as the my access card really has a hard times unlocking to the both rooms..,.

Dear Seng Kam S., Thank you for taking the time to tell us about your experience at the Mercure Singapore Bugis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Upon receiving your feedback, I have personally conducted a round of check together with my Chief Engineering to ensure that the connecting room door is fixed immediately. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloe Tay Front Office Manager

Nice room, excellent location

Customer review rating 4.1/5

T. Solo - 09/06/2019 AccorHotels certified review

Room was clean. Hotel location is great. Conveniently located near shopping malls, restaurants and MRT

Dear Seng Keong T., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It was great to know that the location of our hotel has benefited you during your recent stay with us. Indeed just like you, most of our guests are also benefited by the great location of our hotel, as well as the facilities. We hope to welcome you back soon! Sincerely, Chloe Tay Front Office Manager

Executive loft room

Customer review rating 4.1/5

Geoff B. Couples - 08/06/2019 AccorHotels certified review

Our original loft room seemed appropriate for one person only. We changed to another loft room. There is no walking space around all around the bed so if you have mobility issues, don't even think about it. Overall, not sure of the 4 star category from our experience as accor plus members. Staff good and location fine.

Dear Geoff B., Thank you for taking time reviewing your recent stay experiences with us. Your feedback on your overall stay experience is duly noted. At the same time, I am glad to share with you that the hotel offers several types of room categories, we would highly recommend guest who stays with us over a longer duration to choose the superior category instead as the rooms are bigger as well as the closet space and with a different bathroom design. Once again, I thank you for the feedback and I hope you can grant us another opportunity to serve you better in the near future. Sincerely, Chloe Tay Front Office Manager

Poor room maintenance and PDPA compliance.

Customer review rating 4.1/5

David Couples - 08/06/2019 AccorHotels certified review

Curtains unable to be drawn closed. Safe not working. USB wall phone charger not working. Personal particulars data sheet left on reception table top after telling staff to keep it in safe place. Next customee has physical visual proximity access to my particulars until I intervened and instruct staff to keep my room booking datasheet. Datasheet comprises my contact number, dob and IC no.

Dear Julie C., Thank you for taking the time to tell us about your experience at the Mercure Singapore Bugis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have thus, personally addressed this with our team and all of us agreed to work on these aspects. I trust that my team are committed to do better moving forward. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloe Tay Front Office Manager

Very Unique setup of the room

Customer review rating 4.1/5

Jonathan Solo - 08/06/2019 AccorHotels certified review

Satisfactory Guaranteed

Dear Kok Seng T., Thank you for your wonderful review. We appreciate guests sharing their positive views of their stay with us. We hope to welcome you back in the future. Thank you again. Regards, Chloe Tay Front Office Manager
Customer review rating 4.1/5

Anonymous Business - 07/06/2019 AccorHotels certified review

It was fine but nothing special.

Dear Michael Gerard H., Thank you for your review. We appreciate guests sharing their positive views of their stay with us. We hope to welcome you back in the future. Thank you again. Regards, Chloe Tay Front Office Manager

Convenient location and good facilities; great having the handy phone.

Customer review rating 4.1/5

Martin D. Couples - 07/06/2019 AccorHotels certified review

The room was bright and modern. I would have liked it to be 10% larger, but it is too late to change that now. The room could be greatly improved, especially for your older guests, with a few changes. Firstly, the position of the safe box on the floor is very inconvenient. The only place to put suitcases, is between the toilet cubical and the bed, but one has then to bend down to access one's clothes. The addition of a bench would greatly assist in this regard. Also, the addition of a few hooks to hang clothes and towels. Your TV presentation stressed your green credentials, but the room-cleaner gave us new soap and shower gel every day even though we had not used it all. Actually, refillable wall mounted dispensers would be much greener.

Dear Martin D., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It was great to know that the location of our hotel has benefited you during your recent stay with us. Indeed just like you, most of our guests are also benefited by the great location of our hotel, as well as the facilities. At the same time, I am glad to share with you that the hotel has already in the midst of having some mock ups of adding additional hanging spaces in some of our guest rooms and once our team has finalized the improvement plan, we will carry out the work accordingly. As our hotel offers several types of room categories, we would highly recommend guest who stays with us over a longer duration to choose the superior category instead as the rooms are bigger as well as the closet space and with a different bathroom design. Once again, I thank you for the feedback and I hope you can grant us another opportunity to serve you better in the near future. Sincerely, Chloe Tay Front Office Manager

Our hotel experience facilitated us having a wonderful few days in Singapore.

Customer review rating 4.1/5

Anonymous Families - 07/06/2019 AccorHotels certified review

We received excellent customer service through out our stay. Check in was immediate, our rooms were close together as requested, they were well maintained during our visit, my complementary birthday cake was a nice touch and appreciated, the hotel was ideally located to visit most tourist locations by foot, whilst the metro was also close by when required.

Dear Janet P., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It is our pleasure to learn that you have enjoyed your stay with us and liked our hotel location and the facilities. It felt even better to know that you have enjoyed the services from our associates from the moment you checked in until your departure. At Mercure Singapore Bugis, we believe our people are our most important assets and encouraging words like yours will make us go further. Once again, thank you very much for your kind words and I hope to see you soon. Sincerely, Chloe Tay Front Office Manager

Good location but so so facilities

Customer review rating 4.1/5

Annie C. Couples - 07/06/2019 AccorHotels certified review

No refill of tissue paper when we used up. Bath gel and shampoo used once and was taken away without any refill. Bed is not comfortable and I got back pain in following day.

Dear Annie C., Thank you for taking the time to tell us about your experience at the Mercure Singapore Bugis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Upon receiving your feedback, I have personally emphasized to our Housekeeping Team to conduct a thorough room check to ensure amenities are well replenished while making up every guest room. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloe Tay Front Office Manager

Good

Customer review rating 4.1/5

Jab Solo - 07/06/2019 AccorHotels certified review

Staff was friendly, room was nice but some hidden areas should be more cleaned

Dear Jabriel T., Thank you for taking time reviewing your recent stay experience with us. We are pleased to learn that our hospitality has left you with a great impression. We really do appreciate your comments and I will be sharing these with the team. I was deeply concerned that the up keeping of our housekeeping cleaning services was not up to standard. I have thus spoken to our housekeeping team immediately after received your feedback and personally conducted a round of training on areas to concentrate on when cleaning a guest room. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloe Tay Front Office Manager

Wonderful

Customer review rating 4.1/5

Buntaran L. Families - 06/06/2019 AccorHotels certified review

as we have 8 rooms to book for our big family, Mercure Bugis accommodate well our requests

Dear Buntaran L., Thank you for taking time reviewing your recent stay experience with us. We are pleased to learn that our hospitality has left you with a great impression. We really do appreciate your comments and I will be sharing these with the team. We use comments like yours to motivate and encourage them to continue to exceed guests’ expectations. Thank you again and hope to see you one day soon. Sincerely, Chloe Tay Front Office Manager
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in singapore