Mercure Singapore Bugis 4 stars

TripAdvisor rating 4.0/5 1,312 reviews
Mercure Singapore Bugis
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Hotel extras

  • Located in the heart of Singapore's shopping, arts and cultural district

  • Unlimited Internet access on a handy smartphone with free calls

  • Meeting rooms with natural daylight, free WIFI and 24-hour room service

  • 5 min to Bugis MRT, within close proximity to SUNTEC and MBS by train, 15min walk to Orchard

  • 24-hour gym access, a Sky Deck and infinity lap pool

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Late Check Out
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac

Hotel location

Mercure Singapore Bugis

122 Middle Road
188973
singapore
singapore

Tel: +6565216088

Fax: (+65)68228901

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    CHANGI AIRPORT At 18km / 11.18 miles

  • By train

    BUGIS JUNCTION At 0.5km / 0.31 miles

GPS :1.299523, 103.853104

Currently, close to our hotel

Singapore Art Museum, visit

From 01/01/2018 to 31/12/2019

At 322 m

Raffles Hotel, visit

From 01/01/2018 to 31/12/2019

At 511 m

National Museum of Singapore, visit

From 01/01/2018 to 31/12/2019

At 620 m

Peranakan Museum, visit

From 01/01/2018 to 31/12/2019

At 732 m

Singapore Philatelic Museum

From 01/01/2018 to 31/12/2019

At 879 m

Law of the Land, exhibition

From 19/10/2016 to 18/10/2021

At 1.1 km

Formula 1 2019 "Singapore Airlines" Singapore Grand Prix

From 22/09/2019 to 22/09/2019

At 1.3 km

Singapore Flyer, visit

From 01/01/2018 to 31/12/2019

At 1.5 km

Orchard Road, visit

From 01/01/2018 to 31/12/2019

At 1.7 km

East Coast Park, walk

From 01/01/2018 to 31/12/2019

At 10 km

Our accommodations

Architects and designers had fun when creating the unique rooms and lofts at Mercure Singapore Bugis. Sleep soundly in our airy lofts or cozy signature rooms, surrounded by colourful references to the country's heritage.

Signature Room with Queen Bed

  • Max. number of persons: ‌2
  • Area: From 15
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Signature Room with Twin Beds

  • Max. number of persons: ‌2
  • Area: From 16
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Signature Loft Room with Queen Bed and Sofa

  • Max. number of persons: ‌2
  • Area: From 22
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with King Size Bed

  • Max. number of persons: ‌2
  • Area: From 22
  • Views: City side *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Loft with Queen Bed and Sofa

  • Max. number of persons: ‌2
  • Area: From 25
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

ROYALE RESTAURANT

Type of cuisine: International

Royale is an all-day dining enclave serving up the very best of international and local cuisine. This restaurant serves buffet breakfast, lunch and dinner daily. A la carte dishes are also available from noon to 10.30pm.

Lunch

06:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SONG GARDEN

Type of cuisine: Chinese

A Chinese restaurant that epitomises Cantonese classics with modern twists. Abounds in chinese touches like oriental motifs alongside eight private rooms, the restaurant is also ideal for banquets and business lunches. Accor Plus benefits do not apply.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BARTISTRY@ONE22

Photo non contractuelle / Strictly non binding

A chic centrepiece in the lobby, guests can lounge and revel in a variety of premium coffees, beers, house pours, and cocktails; alongside a delectable range of tapas.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 215 m²

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Singapore Bugis

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

11,260 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,312 reviews

Vacatioin

TripAdvisor rating 4.0/5

Inspire56097419456 Friends getaway - 23/06/2019 TripAdvisor review

The hotel is located at a very good place. Rooms are nice. There is good restaurants and nice bar. It is easy to get out to look at Singapore. The Privilege lounge is a good place to rest for a couple og hours.

Decent hotel but a few caveats

TripAdvisor rating 4.0/5

DayTrip63587454792 Family - 21/06/2019 TripAdvisor review

The hotel itself is new less than 5 years old hence facilities are what you would expect with a new hotel. Staff are well trained. Kudos to the front desk and the bartender who exhibited most professionalism during my engagement with them. The front desk staff even knew that my new Australian 50 dollar currency would not be accepted by an automated money chnager and engaged me in friendly discussion. The location is excellent just two streets away from bugis subway and bugis shopping. There is a seven eleven just across and another shopping center. Just like all things there Are negatives Rooms are small. I have been in small hotels like vhitel and boss hotel also in Bugis area but the price of these hotels are cheaper.i expected more. The room will comfortably fit one, a stretch at two and uncomfortable at 3. The toilet and shower is merged with the room. You can imagine how ackward it be to use the toilet in this situation. I also found small moth like bugs which was spawning from my shower idle water. I am sure this is something that shouldn’t be happening. Front desk supervisor informed about this issue.

Nice hotel in Singapore

Customer review rating 4.1/5

Smunch Business - 19/06/2019 AccorHotels certified review

Very friendly staff. I was only there for one night leaving early so not much to say

Dear Stephan M., Thank you for your wonderful review. We appreciate guests sharing their positive views of their stay with us. We hope to welcome you back in the future. Thank you again. Regards, Chloe Tay Front Office Manager

Peter andPam W.

Customer review rating 4.1/5

Peter W. Couples - 19/06/2019 AccorHotels certified review

We loved the position, the rooftop garden and the pool area. We were both very impressed. We enjoyed the bar area and the general friendly environment. However we were DISAPPOINTED with the new concept of the rooms with no luggage area so the cases were cramped on the floor near the beds. As were are elderly this was quite difficult. We would much prefer a separate toilet shower and wash area WHICH IS not included in the sleeping area.

Dear Peter W., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It was great to know that the location of our hotel has benefited you during your recent stay with us. Indeed just like you, most of our guests are also benefited by the great location of our hotel, as well as the facilities. At the same time, I am glad to share with you that the hotel offers several types of room categories, we would highly recommend guest who stays with us over a longer duration to choose the superior category instead as the rooms are bigger as well as the closet space and with a different bathroom design. Once again, I thank you for the feedback and I hope you can grant us another opportunity to serve you better in the near future. Sincerely, Chloe Tay Front Office Manager
Customer review rating 4.1/5

Tiffany Business - 18/06/2019 AccorHotels certified review

Very relaxing and convinient to places to go

Dear Tiffany B., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It was great to know that the location of our hotel has benefited you during your recent stay with us. Indeed just like you, most of our guests are also benefited by the great location of our hotel, as well as the facilities. We hope to welcome you back soon! Sincerely, Chloe Tay Front Office Manager

good location, central to everything

Customer review rating 4.1/5

Jeanette Couples - 18/06/2019 AccorHotels certified review

very pleasant as usual

Dear Jeanette A., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It was great to know that the location of our hotel has benefited you during your recent stay with us. Indeed just like you, most of our guests are also benefited by the great location of our hotel, as well as the facilities. We hope to welcome you back soon! Sincerely, Chloe Tay Front Office Manager

location good,cleanness to be improved

Customer review rating 4.1/5

Denise Business - 18/06/2019 AccorHotels certified review

Location wise its good with all sorts of cafes and attractions. The room cleanness to be improved. Its kinda disturbing to see tiny bugs flying around in the room. The floor is not vacuumed even though requested a room clean up

Dear Ya Lin C., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It was great to know that the location of our hotel has benefited you during your recent stay with us. Indeed just like you, most of our guests are also benefited by the great location of our hotel, as well as the facilities. However, I was deeply concerned that the up keeping of our housekeeping cleaning services was not up to standard. I have thus spoken to our housekeeping team immediately after received your feedback and personally conducted a round of training on areas to concentrate on when cleaning a guest room. I apologize for the ant infestation you experienced. Upon learning this, our team of housekeepers has immediately conducted a round of hotel room check together with pest control specialist and affected areas were treated. Once again, I thank you for the feedback and I hope you can grant us another opportunity to serve you better in the near future. Sincerely, Chloe Tay Front Office Manager

Nice stay, low water pressure

Customer review rating 4.1/5

Dr G. Families - 18/06/2019 AccorHotels certified review

I liked the welcome drinks selection. Water pressure was too low for shower in 619. Extra would be good for the extra bed in 621.

Dear G. Kwang Ming N., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It is our pleasure to read such a wonderful review and we are delighted to know that you have an enjoyable stay with us. Appreciate your time and effort on this review. Upon receiving your feedback, I have personally conducted a round of check together with my Chief Engineering to ensure that the water pressure is rectified immediately. Once again, I thank you for the feedback and I hope you can grant us another opportunity to serve you better in the near future. Sincerely, Chloe Tay Front Office Manager

First time Experience with Loft Room

Customer review rating 4.1/5

Diane Families - 18/06/2019 AccorHotels certified review

First time staying at Loft room. Room amenities were pretty worn out. Shower head was leaking. Desk phone not working properly, unable to press "Housekeeping" button or any of the designated buttons at top panel of phone. Would be nice if there's instruction on how to open sofa bed. No TV listing provided so we need to scroll through every channels. But overall, the kids still enjoy the stay.

Dear Diane Y., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! Your feedback on your overall stay experience is duly noted. I was disappointed to read your comments and apologize that this stay was below expectations. I'm sorry you were unable to share the defects in the room during your stay as we would have definitely been more than happy to arrange a new room for you in this case. Upon receiving your feedback, I have personally conducted a round of check together with my Chief Engineering to ensure that the room defects are rectified immediately. Once again, I thank you for the feedback and I hope you can grant us another opportunity to serve you better in the near future. Sincerely, Chloe Tay Front Office Manager

Overall satisfied with the stay so far.

Customer review rating 4.1/5

T. J. S. Business - 18/06/2019 AccorHotels certified review

Room was good, should improve the breakfast varieties.

Dear Jian S. T., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! Your feedback on your overall stay experience is duly noted. I am glad to know that you have liked our hotel location, and the clean and comfortable room. Please also rest assured that I have personally highlighted your comments pertaining your breakfast experience to our F&B Team for further improvements. My apologies for the inconvenience caused. Once again, thank you for sharing and we hope to see you soon. Sincerely, Chloe Tay Front Office Manager
Customer review rating 4.1/5

Keith Business - 18/06/2019 AccorHotels certified review

Good service. The bed is not quite flat, a little bit depressed.

Dear Kuo Wei L., Thank you for taking time reviewing your recent stay experience with us. We are pleased to learn that our hospitality has left you with a great impression. We really do appreciate your comments and I will be sharing these with the team. We use comments like yours to motivate and encourage them to continue to exceed guests’ expectations. On a separate note, It will be my pleasure to let you know that our hotel does offer different category of rooms for travelers who need to spend more time while with us. I would like to recommend you our Superior Room with a King-sized bed in this case. Thank you again and hope to see you one day soon. Sincerely, Chloe Tay Front Office Manager

Comfortable and pleasant

Customer review rating 4.1/5

Vh Business - 18/06/2019 AccorHotels certified review

The location is very comvinient. The room was very comfortable and services were excellent.

Dear Vui Heng C., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It is our pleasure to learn that you have enjoyed your stay with us and liked our hotel location and the facilities. It felt even better to know that you have enjoyed the services from our associates from the moment you checked in until your departure. At Mercure Singapore Bugis, we believe our people are our most important assets and encouraging words like yours will make us go further. Once again, thank you very much for your kind words and I hope to see you soon. Sincerely, Chloe Tay Front Office Manager

Nice hotel

Customer review rating 4.1/5

Alicia Couples - 18/06/2019 AccorHotels certified review

Hotel was nice. Very modern. Infinity pool at 7th floor with nice view. Good amenities. Except customer service wasn’t that satisfying for an Accor plus silver member where I should’ve gotten my welcome drinks without the need of asking and online check in didn’t do any good because gotta still wait and register to take our keys. Seems like there’s no point for online check in where it says that keys can be picked up right when we arrive.

Dear Alicia Elvina K., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It was great to know that the location of our hotel has benefited you during your recent stay with us. Indeed just like you, most of our guests are also benefited by the great location of our hotel, as well as the facilities. On a side note, please accept my sincere apology for the service short fall you have experienced while you were with us. I have thus, personally addressed this with our team and all of us agreed to work better moving forward. Once again, I thank you for the feedback and I hope you can grant us another opportunity to serve you better in the near future. Sincerely, Chloe Tay Front Office Manager

check in procedure is smooth. staffs are friendly and helpful.

Customer review rating 4.1/5

May Families - 18/06/2019 AccorHotels certified review

check in procedure is smooth. staffs are friendly and helpful.

Dear May Lai Kuan L., Thank you for taking time reviewing your recent stay experience with us. We are pleased to learn that our hospitality has left you with a great impression. We really do appreciate your comments and I will be sharing these with the team. We use comments like yours to motivate and encourage them to continue to exceed guests’ expectations. Thank you again and hope to see you one day soon. Sincerely, Chloe Tay Front Office Manager

Mr W.

Customer review rating 4.1/5

Tony Solo - 18/06/2019 AccorHotels certified review

Would of given 10 but dividing walls were not sound proof!

Dear Anthony W., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! Your feedback on your overall stay experience is duly noted. Please also rest assured that I have personally highlighted your comments pertaining to the rooms' sound insulation for further improvements. My apologies for the inconvenience caused. Once again, thank you for sharing and we hope to see you soon. Sincerely, Chloe tay Front Office Manager

Pleasant and comfortable

Customer review rating 4.1/5

William Families - 18/06/2019 AccorHotels certified review

Checkin and checkout was fast and efficient. Room design and amenities were nice and well-maintained. Only weakness is in cleanliness. Brown stains everywhere, on wall, on staircases, on rain showerhead, which were easily removed if wiped, which I helped to do using my own wet tissues.

Dear Wenlin William L., Thank you for taking time reviewing your recent stay experience with us. I am glad that all went well and our associates have done a great job. Indeed just like you, most of our guests are also benefited by the great location as well as the facilities of the hotel. However, I was deeply concerned that the up keeping of our housekeeping cleaning services was not up to standard. I have thus spoken to our housekeeping team immediately after received your feedback and personally conducted a round of training on areas to concentrate on when cleaning a guest room. My apologies for the inconvenience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloe Tay Front Office Manager

Awesome Staycation during Ultra Singapore 2019

Customer review rating 4.1/5

Brian D. L. C. Friends - 17/06/2019 AccorHotels certified review

Stayed at Mercure Singapore Bugis Executive Loft Room for the 2nd time during Ultra Music Festival Singapore. Mercure Singapore Bugis gave me a Higher Room Level, which was what i requested. The room was clean. Breakfast was great. Housekeeping improved since they changed the housekeeping agent from OCS, which OCS is specialise in Aviation. The only thing i would like to suggest is to replace the glass panel on top of the loft with railings so that the Air Conditioning on the top of the loft flow smoothly. Overall, i enjoyed my Staycation during Ultra Music Festival Singapore 2019.

Dear Brian De La C. A., What a fantastic review. Thank you for your wonderful feedback. We are very happy you loved our loft rooms. These are very popular for guests wanting something different than your normal boring hotel room. It is our pleasure to learn that you have enjoyed you stay with us and liked our hotel location and the facilities. It felt even better to know that you have enjoyed the services from our associates from the moment you checked in until your departure. We hope to welcome you back soon! Sincerely, Chloe Tay Front Office Manager

Good

Customer review rating 4.1/5

Yuliana Families - 17/06/2019 AccorHotels certified review

Good

Dear Yuliana K., Thank you for your wonderful review. We appreciate guests sharing their positive views of their stay with us. We hope to welcome you back in the future. Thank you again. Regards, Chloe Tay Front Office Manager

Restful

Customer review rating 4.1/5

Yb T. Solo - 17/06/2019 AccorHotels certified review

My privacy was valued and staff generally were well trained.

Dear Yiam Boh T., Thank you for taking time reviewing your recent stay experience with us. We are pleased to learn that our hospitality has left you with a great impression. We really do appreciate your comments and I will be sharing these with the team. We use comments like yours to motivate and encourage them to continue to exceed guests’ expectations. Thank you again and hope to see you one day soon. Sincerely, Chloe Tay Front Office Manager

very clean and cozy room

Customer review rating 4.1/5

Arif K. Families - 17/06/2019 AccorHotels certified review

I'd love to stay in mercure bugis during the holiday. and my experience is really exiting.. the room is clean and cozy.

Dear Arif K., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It was great to know that the location of our hotel has benefited you during your recent stay with us. Indeed just like you, most of our guests are also benefited by the great location of our hotel, as well as the facilities. We hope to welcome you back soon! Sincerely, Chloe Tay Front Office Manager
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