Hotel - Mercure Singapore Bugis
Mercure Hotel Mercure Hotel

Mercure Singapore Bugis

4.0/5 1,231 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 160.00 SGD Non member rate
From 160.00 SGD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Late Check Out
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 24:00
    • Opening hours : Week-end 0:00 - 24:00

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
See all services

Our rooms

Architects and designers had fun when creating the unique rooms and lofts at Mercure Singapore Bugis. Sleep soundly in our airy lofts or cozy signature rooms, surrounded by colourful references to the country's heritage.

  • 395 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Separate Walk-in rain shower cubicle.
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 10,216 reviews

Our guest reviews for Mercure Singapore Bugis

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,231 reviews
Florentina T. Solo - 14/03/2019 AccorHotels certified review
« excellent »

my room has been upgraded. i'm so excited, staying here.. bed is really soft and comfortable.. location is very excellent, near MRT and mall bugis +. i'm satisfied staying here, will come back soon. thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Florentina T., Thank you for taking time reviewing your recent stay experience with us. It is our pleasure to learn that you have enjoyed you stay with us and liked our hotel location and the facilities. It felt even better to know that you have enjoyed the services from our associates from the moment you checked in until your departure. We hope to welcome you back soon! Sincerely, Chloe Tay Front Office Manager

Mike Business - 14/03/2019 AccorHotels certified review
« excellent location and great stay »

friendy staff, great loft room and good breakfast. gym was very good and location excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mike W., What a fantastic review. Thank you for your wonderful feedback. We are very happy you loved our loft rooms. These are very popular for guests wanting something different than your normal boring hotel room. It is our pleasure to learn that you have enjoyed you stay with us and liked our hotel location and the facilities. It felt even better to know that you have enjoyed the services from our associates from the moment you checked in until your departure. We hope to welcome you back soon! Sincerely, Chloe Tay Front Office Manager

Garth Business - 14/03/2019 AccorHotels certified review
« Very comfortable stay made exceptional by the hotel staff »

Very comfortable stay made exceptional by the hotel staff, their attetion to detail and their can do attitude. Nothing was to hard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Garth H., Thank you for taking time reviewing your recent stay experience with us. We are pleased to learn that our hospitality has left you with a great impression. We really do appreciate your comments and I will be sharing these with the team. We use comments like yours to motivate and encourage them to continue to exceed guests’ expectations. Thank you again and hope to see you one day soon. Sincerely, Chloe Tay Front Office Manager

Anonymous Business - 14/03/2019 AccorHotels certified review
« Sufficient for a business trip »

Space is too small even opening a luggage is an issue. Other than that, everything else is okay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Benny L., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! Your feedback on your overall stay experience is duly noted. I am glad to share with you that the hotel offers several types of room categories, we would highly recommend guest who stays with us over a longer duration to choose the superior category instead as the rooms are bigger as well as the closet space and with a different bathroom design. Once again, I thank you for the feedback and I hope you can grant us another opportunity to serve you better in the near future. Sincerely, Chloe Tay Front Office Manager

Retha I. T. Business - 14/03/2019 AccorHotels certified review
« Great stay, as usual »

It was a warm welcome home stay after a while

Our hotel has responded to the review
Our hotel has responded to the review

Dear Retha Idariani T., Thank you for taking time reviewing your recent stay experience with us. We are pleased to learn that our hospitality has left you with a great impression. We really do appreciate your comments and I will be sharing these with the team. We use comments like yours to motivate and encourage them to continue to exceed guests’ expectations. Thank you again and hope to see you one day soon. Sincerely, Chloe Tay Front Office Manager

Lk(^.^)/ Couples - 13/03/2019 AccorHotels certified review
« friendly off-main-city cozy hotel »

clean cozy, bed a bit smaller than expected for westerner (short & too narrow for 2), staff are spectacular, very lovely. Shops nearby close early & open late (including coffee shops)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ling Kitt K., Thank you for taking time reviewing your recent stay experiences. I am glad to know that you have liked our hotel location, the clean and comfortable room as well as our friendly services from the associates. At the same time, I am glad to share with you that the hotel offers several types of room categories, we would highly recommend guest who stays with us over a longer duration to choose the superior category instead as the rooms are bigger as well as the closet space and with a different bathroom design. Thank you once again for the feedback and I hope to see you soon! Sincerely, Chloe Tay Front Office Manager

Anonymous Couples - 13/03/2019 AccorHotels certified review
« Prompt, efficient service »

Service with a smile. Requests met with minimum fuss.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen S., Thank you for taking time reviewing your recent stay experience with us. We are pleased to learn that our hospitality has left you with a great impression. We really do appreciate your comments and I will be sharing these with the team. We use comments like yours to motivate and encourage them to continue to exceed guests’ expectations. Thank you again and hope to see you one day soon. Sincerely, Chloe Tay Front Office Manager

Rebecca Solo - 13/03/2019 AccorHotels certified review
« Noisy rooms »

Great customer service My curtains were a bit broken Would be good to have a list of the channels My hanging light in the corner did not work Walls are very paper thin and I had noisy neighbours on both side.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rebecca B., Thank you for taking time reviewing your recent stay experience with us. We are pleased to learn that our hospitality has left you with a great impression. We really do appreciate your comments and I will be sharing these with the team. Upon receiving your feedback, I have personally conducted a round of check together with my Chief Engineering to ensure that the curtains and hanging light are fixed immediately. On a side note, we do provide a channel list placed inside the compendiums in each room. Thank you once again for the feedback and I hope to see you soon! Sincerely, Chloe Tay Front Office Manager

Millie Friends - 13/03/2019 AccorHotels certified review
« Wonderful city break »

The hotel was a great base for exploring Singapore, centrally located and with helpful staff. The pool was wonderful in the hot weather, and the breakfast every day excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amelia P., Thank you for taking time reviewing your recent stay experiences. I am glad to know that you have liked our hotel location, the facilities, as well as our friendly services from the associates. We really do appreciate your comments and I will be sharing these with the team. We use comments like yours to motivate and encourage them to continue to exceed guests’ expectations. Thank you again and hope to see you one day soon. Sincerely, Chloe Tay Front Office Manager

Lisa A. Business - 12/03/2019 AccorHotels certified review
« Just so so »

Such a flat welcome

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lisa a., Thank you for your review. We appreciate guests sharing their positive views of their stay with us. We hope to welcome you back in the future. Thank you again. Regards, Chloe Tay Front Office Manager

W. B. Solo - 12/03/2019 AccorHotels certified review
« Mr »

Was an excellent weekend getaway.

Our hotel has responded to the review
Our hotel has responded to the review

Dear B. W., Thank you for your wonderful review. We appreciate guests sharing their positive views of their stay with us. We hope to welcome you back in the future. Thank you again. Regards, Chloe Tay Front Office Manager

Jo Business - 12/03/2019 AccorHotels certified review
« good location »

the room is pretty small in size but if you are staying as 1-2 person that would be alright but not for large size as the toilet is very small. No shaver provided among the toiletries . The bed is very comfortable so I was able to sleep well. The staff are friendly . The location of the hotel is very close to all amenities and walking distance to the subway station. Rooms are cleaned.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Josephine Sock Peng L., Thank you for taking the time to tell us about your experience at the Mercure Singapore Bugis. I am glad to know that you have liked our hotel location, the clean and comfortable room as well as our friendly services from the associates. At the same time, I am glad to share with you that the hotel offers several types of room categories, we would highly recommend guest who stays with us over a longer duration to choose the superior category instead as the rooms are bigger as well as the closet space and with a different bathroom design. We also do provide shaving kits and other amenities upon request, so please do not hesitate to contact the hotel staff if you need assistance. Once again, I thank you for the feedback and I hope you can grant us another opportunity to serve you better in the near future. Sincerely, Chloe Tay Front Office Manager

Anonymous Couples - 12/03/2019 AccorHotels certified review
« Nice stay, convenient location »

We have nice stay overall, convenient location at Bugis, 5 minutes walk from MRT. However, room is quite small and we only have 1 bath robe and 1 bath tower during our stay. Pool is small too. We have small problem at check out and payment. We asked for payment by cash and credit card. However the FO staff charged my card only, without double check with me. The toilet had really bad smell.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mi T., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! Your feedback on your overall stay experience is duly noted. It was great to know that the location of our hotel has benefited you during your recent stay with us. Indeed just like you, most of our guests are also benefited by the great location of our hotel. On a separate note, I have personally emphasized to our Housekeeping Team to conduct a thorough room check to ensure amenities are well replenished while making up every guest room. My apologies for the inconvenience. Thank you once again for the feedback and I hope to see you soon! Sincerely, Chloe Tay Front Office Manager

Cecilia T. Families - 12/03/2019 AccorHotels certified review
« Not satisfied »

Room service is of not high standards. Not enough toiletries for two people all is given just for one! No consistency - one day they provide one gown, one hand towel and next day they will give two gowns and one shampoo.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daria T., Thank you for taking the time to tell us about your experience at the Mercure Singapore Bugis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Upon receiving your feedback, I have personally emphasized to our Housekeeping Team to conduct a thorough room check to ensure amenities are well replenished while making up every guest room. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloe Tay Front Office Manager

Grace R. K. Couples - 11/03/2019 AccorHotels certified review
« a very nice and adorable place in Bugis »

my second time staying at Mercure Bugis. I choose this hotel, because of the location wise. surrounded by food courts, very close to bugis plus and bugis junction. and most importantly near to the MRT station. I dont complaint about how small the room is as we were hardly stay in hotel. overall, will always come back to this hotel whenever we come to Singapore.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Grace Rachel K., Thank you for taking time reviewing your recent stay experience with us once again. Thank you also for your continued loyalty and support! It is our pleasure to learn that you have enjoyed you stay with us and liked our hotel location and the facilities. It felt even better to know that you have enjoyed the services from our associates from the moment you checked in until your departure. I will be sharing your comments with the team. They will be delighted also that you will return again. Thank you for your feedback and looking forward to seeing you again. Sincerely, Chloe Tay Front Office Manager

Nikhil Business - 11/03/2019 AccorHotels certified review
« Good. »

Great room. But would like bathroom and the toilet to stay a little away from the living room. And the food should have a little more options and be more organized. There were preety very less items to eat. Overall a good experience. Could be better with a little more things.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nikhil Himagiri P., Thank you for taking time reviewing your recent stay experience with us. Your feedback on your overall stay experience is duly noted. I am glad to share with you that the hotel offers several types of room categories, we would highly recommend guest who stays with us over a longer duration to choose the superior category instead as the rooms are bigger as well as the closet space and with a different bathroom design. Please also rest assured that I have personally highlighted your comments pertaining your food and beverage experience to our F&B Team for further improvements. Once again, thank you for sharing and we hope to see you soon. Sincerely, Chloe Tay Front Office Manager

Patrick Business - 11/03/2019 AccorHotels certified review
« It was good but not great »

The location are really good , shops and restaurant are very near. one down side to the hotel is that the rooms are relatively small and the shower area are very dirty with black mold on the edges.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chi Chung W., Thank you for taking the time to tell us about your experience at the Mercure Singapore Bugis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At the same time, I am glad to share with you that the hotel offers several types of room categories, we would highly recommend guest who stays with us over a longer duration to choose the superior category instead as the rooms are bigger as well as the closet space and with a different bathroom design. I have also spoken to our housekeeping team immediately after received your feedback and personally conducted a round of training on areas to concentrate on when cleaning a guest room, especially the bathroom and toilet. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloe Tay Front Office Manager

Yen T. Families - 11/03/2019 AccorHotels certified review
« Miss »

Nice place nice view, overall is nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear . Y., Thank you for your wonderful review. We appreciate guests sharing their positive views of their stay with us. We hope to welcome you back in the future. Thank you again. Regards, Chloe Tay Front Office Manager

Caroline T. Families - 11/03/2019 AccorHotels certified review
« Nice getaway from the usual. »

Good chance to walk around the neighbourhood, where parking is not always the easiest. So felt like a tourist even though local.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Caroline Kai Wai T., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It was great to know that the location of our hotel has benefited you during your recent stay with us. Indeed just like you, most of our guests are also benefited by the great location of our hotel, as well as the facilities. We really do appreciate your comments and I will be sharing these with the team. We use comments like yours to motivate and encourage them to continue to exceed guests’ expectations. Thank you again and hope to see you one day soon. Sincerely, Chloe Tay Front Office Manager

Paul T. Solo - 11/03/2019 AccorHotels certified review
« Faultless »

Great experience. The friendliness of all the staff was exceptional and I loved the passion they all have for Singapore. I'll definitely return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul T., Thank you for taking time reviewing your recent stay experience with us. We are pleased to learn that our hospitality has left you with a great impression. We really do appreciate your comments and I will be sharing these with the team. We use comments like yours to motivate and encourage them to continue to exceed guests’ expectations. Thank you again and hope to see you one day soon. Sincerely, Chloe Tay Front Office Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 160.00 SGD Non member rate
From 160.00 SGD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates