Pullman Resort Al Marjan Island 5 stars

Customer review rating (ALL Rating) 4.6/5 1,445 reviews

Pullman Resort Al Marjan Island - Image 1
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Description

Hotel extras

  • Private sandy beach

  • Indoor and outdoor pools

  • Water sports activities

  • Spa and fitness facilities

  • Family friendly hotel

Our accommodation(s)

Hotel location

Pullman Resort Al Marjan Island

Marjan Island Blvd., Marjan Island
14745 RAS AL KHAIMAH
United Arab Emirates

GPS:25.682783, 55.746525

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,445 reviews

TripAdvisor Rating  4.5/5  3,529 reviews

Certificate of excellence 2023

Zaitouna restaurant

TripAdvisor rating 5.0/5

607andrei Families - TripAdvisor review

Was here in may 2024. Very good service, tasty dishes, recommend lamb and king prawns. It also have splendid outdoor seaside with comfortable seats

Dear 607andrei, We greatly appreciate sharing your feedback. We are glad that you had a pleasant time at Zaitouna House. We hope to enhance this experience even further in the future. Thank you for your patronage. We look forward to having you back. With all our very best wishes, Laurent Noury General Manager

Worst customer service !!

TripAdvisor rating 1.0/5

Francesc81CC TripAdvisor review

Worst customer service ever received from the reservationist or receptionist (if like that you can call it), she was very rude and not able to assist, not even able to take my name and number and get someone to call me back as requested. Calling the hotel to make a booking, no one attending the calls several time and when she pick up the call she was literally helpless and no clue of what customer service means. Surprised to experience this from a 5 start hotel part of Accor group.

Dear FrancoDT84 Thank you for taking the time to tell us about your experience at Pullman Resort Al Marjan Island. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. With all our very best wishes, Laurent Noury General Manager

Very attentive staff

Customer review rating 5.0/5

Frank N. Couples - Confirmed reviews ALL

The staff went out of the way for my wife's birthday, decorating the room with balloons and roses, they made the experience rememberable.

Dear Mr. N., We appreciate your comments regarding your stay at Pullman Resort Al Marjan Island. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team members. I am sure that this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Thank you once again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With all our very best wishes, Laurent Noury General Manager

The front office manager is well aware.

Customer review rating 0.5/5

Reda D. Families - Confirmed reviews ALL

Disturbing and alarming to say the least. Front office managment team knows, room was 301.

Dear Reda, Thank you for taking the time to tell us about your experience at Pullman Resort Al Marjan Island. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. With all our very best wishes, Laurent Noury General Manager

Well Located

Customer review rating 4.5/5

N. L. Families - Confirmed reviews ALL

Very Good Experience staff was friendly breakfast was awesome only swimming pool water was salty which makes my kids upset.

Dear Mr. N., We appreciate your comments regarding your stay at Pullman Resort Al Marjan Island. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team members. I am sure that this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Thank you once again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With all our very best wishes, Laurent Noury General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 634 reviews 8/10 Location
  • 1,934 reviews 8/10 Room
  • 3,395 reviews 9.1/10 Service
  • 75 reviews 2.3/10 WiFi
  • 1,459 reviews 8.6/10 Food
  • 827 reviews 7.2/10 Cleanliness
  • 533 reviews 7.2/10 Beach
  • 496 reviews 8.1/10 Breakfast

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