Hotel - Marjan Island Resort & Spa - Managed by AccorHotels
Sans marque Hotel Sans marque Hotel

Marjan Island Resort & Spa - Managed by AccorHotels

4.0/5 977 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 263.50 AED Non member rate
From 237.15 AED Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
    • Indoor unheated pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Golf
    • Golf (Paying)
    • Golf lessons (Paying)
  • Tennis
    • Outdoor tennis court
    • Tennis
  • Beach and water sports
    • Boat excursions (Paying)
    • Jet skiing (Paying)
    • Pedal boat (Paying)
    • Private beach
  • Bicycles rental

Catering

  • Breakfast
  • 6 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-24:00
    • Opening hours : Week-end 0:00-24:00

Business services

  • 4 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Superior rooms, starting from 40 m², offer stunning views and luxurious amenities. Featuring one king-size or two twin-size beds, private balcony, Free wireless Internet access, large interactive TV and many more to ensure your utmost comfort.Premium Room, starting from 44 m², feature one king-size or two twin-size beds, separate sitting area and a private balcony with stunning views of the Gulf. Thoughtfully designed with comfort and convenience in mind.

  • 299 rooms
  • 78 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

d
4.2/5 AccorHotels Rating 3,775 reviews

Our guest reviews for Marjan Island Resort & Spa - Managed by AccorHotels

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 977 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Luminita B. Friends - 09/07/2018 AccorHotels certified review
« A true sample of excellent hospitality! »

An exceptional stay from start to finish. All your staff and team were, without exception, a true delight. Courtesy, heart-warming welcoming genuine smiles and their ability to make one feel that nothing was too much trouble was, indeed, a very refreshing feeling. Congratulations to the general manager on running such a successful establishment. The magnificently decorated rooms, beautiful public areas, fabulous restaurant menus, all added to our pleasure. It isn't difficult to give the Marjan Island Resort & Spa a 10/10 because everything from the ambiance, decor and welcome - to the service, dining and checkout reflect the hotel grandeur and deserve praising. No hesitation in recommending Marjan Island Resort & Spa. Kind regards, Luminita B.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luminita, We are very pleased by your excellent feedback. Thank you for your approval and recommendation! I will share your feedback with my team so they will be able to know that their remarkable services and dedication towards premium hospitality made your experience amazing! Thank you for staying with us and we are excited to welcome you again to Marjan Island Resort and Spa! Sincerely, Yasser Ahmed General Manager

Maria E. C. Couples - 09/07/2018 AccorHotels certified review
« it was okay but............ »

The moment we arrived everything is quite okay and impressive, but upon check in, i remember that you guys sent me an e-mail for online check-in to avoid the queue, but even our access card is not available yet, and the worst part is this,Bishal or Bishmal, at the reception, asked me to put some deposit of 500 dhs, i know its the protocol of every hotel to put a deposit but not giving a deposit is not an issue as well, i told him we will pay cash whatever we want to purchase during our stay, but he insist that it cannot be, i told him maybe more than 3x, but still he insisted, but then i asked him to get his immediate superior to talk to, because where doing it all the time that whenever we want something to purchase we will just pay it by ourselves without giving a deposit, then that's the only time he processed our check-in, and right after that he asked me to pay the tourism fee then i gave him my card, and he questioned me that, "you're going to pay the tourism fee with your card but you will pay by cash for the other things?", how in the earth this guy need to question how we will pay our necessities during our stay? do really need to question our financial capabilities? that's why me and my husband is always have a weekend staycation all over UAE for stress relieve, but that was a welcome stress though. if this is your service standard well kindly evaluate it again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria Erlinda, First and foremost, I would like to take this opportunity to apologize for the unfortunate experience you bumped into during the time of your check in. I was disappointed to learn of the manner in which your request was dealt with by a member of our staff. The inappropriate behavior and customer service are not acceptable and I assure you that our Front Manager has reviewed your comments along with the staff member concerned. The appropriate action has been taken to ensure that an incident of this nature does not reoccur. You should always find the staff at Marjan Island Resort and Spa to be well mannered, helpful and professional and I am very sorry that this is not the impression you left with. We highly value your thoughts and feedback as it is important for us to know which areas we are in need of improvement. Thank you for your patronage and we hope to have another opportunity to welcome you back and serve you better in the future. Sincerely, Yasser Ahmed General Manager

Mohamed A. Families - 08/07/2018 AccorHotels certified review
« Great stay »

Stay was comfortable and very nice good for children as well. Breakfast was wonderful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamed, We are pleased to know that your experience went very well and your stay has been comfortable. Our property is truly a family friendly hotel and foremost committed to the little ones. Similarly, it’s so nice to hear that you are happy with the breakfast offers. Our kitchen and restaurant warriors will be very eager to read this - thank you! We’d love to continue providing the best service you to awesome guests like you. Till your next visit to Marjan Island Resort and Spa! Sincerely, Yasser Ahmed General Manager

Family - 08/07/2018 TripAdvisor review
« Family staycation »

Took us more than 20 minutes to check-in despite checking-in online, but we got upgraded to a suite so no complain with that. The room is average, need a little dusting though. There is not enough soap in the bathroom, only one small bar of soap. Water heating was not working. Only 2 bath towels, slippers & robes despite paying for 3 guests. Rooms are not sound proof, you can hear people from the pool & jetski in the beach. The restaurant has very limited selection despite the hefty price. Food was below average. But I want to commend the restaurant staff Romnick, Mark & Jell. They attended to our needs during dinner.

Mohammed S. A. Couples - 07/07/2018 AccorHotels certified review
« best hotel I have ever stay in .. best staff .. thank you Mr.Yougesh you are the best »

it was great .. this 6 star hotel not only 5 .. Mr.yougesh upgrade my room .. and it was perfect .. and he was very helpful .. my wife was very happy when she see our room .. For sure I will be back .. best staff well trainig .. the beach was perfect .. swiming pool and the gym was great .. parking was excellent .. i give this hotel 10/10

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammed, What a rewarding comment from a dear guest. Thank you for the heartwarming words! I am sharing your feedback with my team so they will be able to know that their remarkable services and dedication towards premium hospitality made your experience amazing! With your special mention to Yogesh, the young man is really a gem. Rest assured that your appreciation will reach him. Once again thank you for sharing your feedback and the assurance that your family will visit us again soon. Sincerely, Yasser Ahmed General Manager

Khawla Families - 06/07/2018 AccorHotels certified review
« Fantastic »

It was my first time booking on the resort it was unforgettable experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khawla, Being a first timer vacationer, you are worthy to experience the finest and we are so delighted to know that you had an unforgettable and fantastic stay! We’d love to continue providing the best service you deserve. Looking forward for your next visit to Marjan Island Resort and Spa! Sincerely, Yasser Ahmed General Manager

Ws Friends - 02/07/2018 AccorHotels certified review
« suitable for families only »

Staff are very friendly and helpful. James and Asmae are really stars. However, the physical building and lifts are very complicated. In case you are with friends not on the same floor, you would need to walk like crazy to reach their rooms. access to parking from rooms is very confusing as well. Not suitable at all for bachelors due to the number of families and ladies. Pool is very noisy. Sockets in the rooms need to be replaced. I ordered pasta and it wasn't good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear WS, It is a sad thing to know of your unfortunate experience we take this opportunity to sincerely apologize for the confusions (re building directions) and inconveniences caused. Please know that concerns raised had been noted and rest assured that above will be communicated to the team. Rest assured that appropriate actions will be done. We highly value your thoughts and feedback as it is important for us to know which areas we are in need of improvement. Thank you for your patronage and we hope to have another opportunity to welcome you back and serve you better in the future. Sincerely, Yasser Ahmed General Manager

R. M. Families - 27/06/2018 AccorHotels certified review
« Simply Amazing service & impeccable hospitality !! »

We stepped in an awesome property with splendid interiors & ambience with smiles inviting us at the lobby led by a wonderful manager Mr.Ossama Al Kenzy who arranged all requirements at ease. Apart frm the private beach & a large swimming pool , the Indoor Swimming Pool for adults ,is something to visit . With all modern facilities it is provided with a lovely Jacuzzi, Sauna & Gym . It provides privacy & calmness to ones soul. My kids not only enjoyed the latest games at the amusement area of the Pirates Club, but also had a hand & foot t play basketball & football at a well secured green fields. Good selections of fine dine restaurants , tasty breakfast spreads, & a long stretch of corniche adds up to the Hotel’s utmost beauty & glamour. We had one of our best breaks in a long time & we are waiting for more surprises from Marjan Resorts.

Our hotel has responded to the review
Our hotel has responded to the review

Dear R., Mr. Ossama is really a gem when we talk about premium costumer service. Thank you for acknowledging his unique service and hospitality! I will share your feedback with my team so they will be able to know that their remarkable services and dedication towards their work had contributed in making your experience amazing! We welcome all comments that we receive from our guests which help us to recognize and reinforce excellent service within the team. We are excited to welcome you again to Marjan Island Resort and Spa! Sincerely, Yasser Ahmed General Manager

Dr.shihas H. Families - 25/06/2018 AccorHotels certified review
« Its was a very blissful and memorable experience. »

The weekend getaway with my family at the resort was a memorable one. We ( wife , 7yr old son, 3 month old son and me ) was booked into 2 separate rooms by the company who made the reservation for us. But thanks to Ms.Lara at the reception who went a extra mile to get us a magnificent 3 bedroom suite with a sea view.The rooms were very well kept with good ambience. We loved the room. We were were on the full board package so we didn't try the surrounding restaurant. The food was very good with adequate variety. It is a very child friendly resort. The pool and other entertained areas are clean and child friendly. We have been no 3-4 other resorts in RAK but this was the place we felt at ease as far the kids were concerned. Over all it was a very good experience . We left that place feeling relaxed and happy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr. Shihas, Very true, Marjan Island Resort and Spa is indeed dedicated to families especially the little ones! We are glad that you were able to get the room perfect for your family and we are pleased that you are happy with it. Appreciate your commendations to Ms. Lara who made extra effort for your wonderful stay. It is our goal to provide satisfactory guest experience for each and everyone by providing the service you deserve. Looking forward to more memorable experiences with you and your family in Marjan Island Resort and Spa! Sincerely, Yasser Ahmed General Manager

Donald A. Families - 20/06/2018 AccorHotels certified review
« It was awesome »

We really loved staying with you guys.All the staff was very co operative the facilities provided to us was extremely good the environment n the ambience was very beautiful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Donald, We are all delighted knowing that you had an awesome stay and that your experience exceeded your expectations! Truly it is very encouraging to learn that our guests are very satisfied with our services and offers as it is what we strive for every day. Thank you once again for your lovely feedback and we’d love to continue providing great services to awesome guests like you. Sincerely, Yasser Ahmed General Manager

Yasir M. Families - 19/06/2018 AccorHotels certified review
« Excellent Hotel »

The atmosphere, staff, rooms, clean, food, facilities and everything was fantastic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yasir M., We very much appreciate your comments regarding your stay at the Marjan Island Resort & Spa - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yasser Ahmed General Manager Marjan Island Resort & Spa - Managed by AccorHotels.

Zandro C. Families - 15/06/2018 AccorHotels certified review
« Amazing experience! »

We were extremely happy with our stay in the hotel from booking, reservation, check in, our stay, check out and even when we reached home realizing my wife left her wedding ring. Booking and reservation was fast and easy thanks to Mr. Vinay who accommodated us even though it was a same day reservation. He confirmed our reservation quickly. Check in was fast and hassle free with the help of Ms. Lara who is very professional and friendly. She gave us a room with a great view if not the best in the hotel as well as other requests. She was very helpful while assisting us. Our stay was great from the room, facilities and food. It was our wedding anniversary and we had a great time. The hotel was amazing considering the price we paid for. Check out was also fast and hassle free. Lastly, when we reached home my wife then realized she forgot her wedding ring so immediately I called and spoke with Latisha/Natisha and asked her to check. She called back after a couple of minutes saying they found the ring. We got it the following day quickly and hassle free. Thank you Marjan Island Resort and Spa Team for an incredible experience! I am looking forward to come back soon and definitely will recommend to others.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zandro C., We very much appreciate your comments regarding your stay at the Marjan Island Resort & Spa - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yasser Ahmed General Manager

Mohamed F. Friends - 13/06/2018 AccorHotels certified review
« Mohamed F. »

was very great and satisfying . Ramehsa checked us in and she was 100% professional, also she upgraded me to a very amazing suite . i could see her speaking to other with great body language and big smile, she represented the hotel in the prefect way a receptionist would do . the only comment, at the beach you need staff to check the sunbeds and clean it after guests leave, as it was all in bad conditions and no assistance was offered, tables were very dusty and old cups are left since ages . Great stay and definitely coming back .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamed F., We very much appreciate your comments regarding your stay at the Marjan Island Resort & Spa - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team specially Rishma. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yasser Ahmed General Manager

Maged Families - 11/06/2018 AccorHotels certified review
« Maged »

I liked the personnel at the reception and room service & A very nice place to relax and enjoy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maged , We very much appreciate your comments regarding your stay at the Marjan Island Resort & Spa - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yasser Ahmed General Manager

Michael M. Families - 11/06/2018 AccorHotels certified review
« It was amazing experience »

staff are very helpful and kind , Very clean hotels , a lot of facilities to enjoy .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael M., We very much appreciate your comments regarding your stay at the Marjan Island Resort & Spa - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yasser Ahmed General Manager

Meriam R. J. L. Friends - 10/06/2018 AccorHotels certified review
« Not what I have expected from a five star hotel... »

It took 30 min. Before they were able to process tthe check-in. Luggages were delivered so late that we have to call 4 times and they even asked us to describe them. I have to call for house keeping because the room was smelly. AC wasn’t working properly. Kindly check for maintenance because part of the shower room in 613 is rusty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Don, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yasser Ahmed General Manager

Mohammed K. Couples - 06/06/2018 AccorHotels certified review
« Excellent »

It was a lifetime experience. The services was upto the standard. The hotel staff were friendly and ready to assist.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammed K., We very much appreciate your comments regarding your stay at the Marjan Island Resort & Spa - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yasser Ahmed General Manager

Rehab Families - 03/06/2018 AccorHotels certified review
« it was very nice »

it was very nice and comfortable and my kids were very happy, we would like to repeat it again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rehab E., We very much appreciate your comments regarding your stay at the Marjan Island Resort & Spa - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yasser Ahmed General Manager

Sheila Families - 29/05/2018 AccorHotels certified review
« Its a family fun day in Marjan Hotel »

The Reception is so accommodating, they are fast and prompt checking in, particularly Hassan, even I know that they are fasting, he made it a point to receive us in a very comfortable manner. There is a variety of food and all the staffs are practicing very good Customer Service, up to the standard. I applaude your team. Thanks & we will come back again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sheila, We very much appreciate your comments regarding your stay at the Marjan Island Resort & Spa - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Hassan. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yasser Ahmed General Manager Marjan Island Resort & Spa Managed by AccorHotels.

Laxman L. Couples - 28/05/2018 AccorHotels certified review
« Excellent stay »

The staffs were very professional, welcoming and very helpful,especially Ms.Regine and Bishal at front desk and Mr.Shaqib & Ms.Kalvidi at pirates juice bar (Kids corner ) . The breakfast was great and the food was very delicious and of course swimming pool and beach were very nice and spacious room . As a whole great team ,awesome service !!! So ,fore sure will visit again the Marjan Island spa & resort .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laxman L., We very much appreciate your comments regarding your stay at the Marjan Island Resort & Spa - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yasser Ahmed General Manager Marjan Island Resort & Spa Managed by AccorHotels.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 263.50 AED Non member rate
From 237.15 AED Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
See rates