Hotel - Marjan Island Resort & Spa - Managed by AccorHotels
Sans marque Hotel Sans marque Hotel

Marjan Island Resort & Spa - Managed by AccorHotels

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4.0/5 902 reviews
All hotels in Ras al khaimah
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
    • Indoor unheated pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi
    • Massage (Paying)
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Golf
    • Golf (Paying)
    • Golf lessons (Paying)
  • Tennis
    • Outdoor tennis court
    • Tennis
  • Beach and water sports
    • Boat excursions (Paying)
    • Jet skiing (Paying)
    • Pedal boat (Paying)
    • Private beach
  • Bicycle hire facilities

Catering

  • Breakfast
  • 6 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-24:00
    • Opening hours : Week-end 0:00-24:00

Business services

  • 4 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Superior rooms, starting from 40 m², offer stunning views and luxurious amenities. Featuring one king-size or two twin-size beds, private balcony, Free wireless Internet access, large interactive TV and many more to ensure your utmost comfort.Premium Room, starting from 44 m², feature one king-size or two twin-size beds, separate sitting area and a private balcony with stunning views of the Gulf. Thoughtfully designed with comfort and convenience in mind.

  • 299 rooms
  • 78 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 3,708 reviews

Our guest reviews for Marjan Island Resort & Spa - Managed by AccorHotels

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 902 reviews
AccorHotels certified review
Fa N. Families - 17/04/2018
« Unforgettable stay »

Had a lovely stay at MARJAN Island resort -Super friendly and well trained staff, who were ready to assist us any time at restaurants, reception, housekeeping, room service... we truly felt like at home. As much as all the staffs were pleasant but need to name Mr. James at reception, who is truly a remarkable star with the way of approaching each and every guest, providing them with their requests and ensuring them feel so welcome- he is a true hotelier.

AccorHotels certified review
S D. G. Business - 15/04/2018

Stay was comfortable but as a business traveller I like to have breakfast on time 7am. So far this is never fully ready on time and always waiting for something.

AccorHotels certified review
Nader Families - 07/04/2018
« Dissatisfied food »

The hotel accommodation and facilities was very pleasant however the main restaurant food was not that variety and the service of the waitress was surprisingly bad!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nader, Thank you for sharing your experience. Please know that I have communicated your concerns to our Food and Beverage Manager who will be dealing this personally to his team. Rest assured that matters will certainly be resolved as premium quality service is our utmost goal. Please accept my sincere apology for the inconveniences caused. On the other hand, we are pleased that you are satisfied with the rooms and facilities offered to you. We highly value your thoughts and feedback as it is important for us to know which areas we are in need of improvement. Thank you for your patronage and looking forward to welcome you back with an improved service at Marjan Island Resort and Spa. Sincerely, Yasser Ahmed General Manager

TripAdvisor review
Family - 07/04/2018
« Family stay »

My stay on the Marjan island resort spa hotel as sort of family on the April for family holiday . The hotel was busy and the check in was. Hard time for us and the staff my advic to stay in the hotel not in holiday period

Our hotel has responded to the review
Our hotel has responded to the review

Dear Methaq, Thank you for taking the time to tell us about your experience at the Marjan Island Resort & Spa! I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yasser Ahmed General Manager

AccorHotels certified review
Gabriel Families - 04/04/2018
« Nice hôtel. But the Beach is opposite the road... »

Very helpful réception staff, that helped us book a room, as our online booking agent hadn't booked the room we had paid for. We really appreciated the efforts by the hotel staff to get us a room even though it was one of the busiest week of the year (Easter holiday.) The hotel is ok, but the Beach is across the road, even though the buggies take you there, it is not really cool. The swimming pool is ok only, the water is not cristal clear. The buffet at breakfast and dinner is also ok, for its good, but the waiters are not up to standard. One dropped water of the bottle on the table while serving me a glass, and did not bother to clean the mess or to excuse himself... Another pick up the salt from our neighbor's table without asking them, at the 3rd time I was asking for salt... Minor things, but that still have an importance. The spa is nice, we got good treatment there, and the pricing was responsable. The gym is nice, with a jacuzzi, indoor swimming pool, and steam room. We had a good time at the hôtel, but it is also because we went to the ice land water park during the day we stayed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gabriel, We appreciate your time to share your feedback. I have taken good note of the above concerns mentioned and had communicated the service flops to our Food and Beverage Manager who will be dealing this personally to his team. Rest assured that matters will certainly be resolved as premium quality service is our utmost goal. Please accept my sincere apology for the inconveniences caused. We highly value your thoughts and feedback as it is important for us to know which areas we are in need of improvement. Thank you for your patronage and looking forward to welcome you back with an improved service at Marjan Island Resort and Spa. Sincerely, Yasser Ahmed General Manager

AccorHotels certified review
Mohammad E. H. Families - 04/04/2018
« low quality service »

It was bad experience, the room was smelly, insects in the bathroom, the bed and pillow not comfortable to the level of 5 stars hotel. The swimming pool was over crowded, cold, dirty The breakfast and lunch was very poor, low quality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammad, Customer service is of paramount importance to us and we were deeply disappointed that, in this occasion, we failed in meeting your expectations. Please know that above mentioned issues have been addressed to the concerned team and appropriate actions will be done to resolve the matter. Please accept our sincerely apology for the inconveniences caused. Our team has always been dedicated to providing quality service and you have helped us improve through sharing your feedback. We hope to have another opportunity to welcome you back and better meeting your expectations in the future. Sincerely, Yasser Ahmed General Manager

AccorHotels certified review
Tracey Families - 04/04/2018
« Pleasant. The F&B team were the most impressive. »

I enjoyed the stay but was disappointed with the service and general attitude from Management. They were very unfriendly, didn't greet and not what one expects in a 5 star hotel. The hotel was also not very clean in certain areas. F&B Manager Lila was amazing, and so was his team in Pirates Club. That was really the best part of our stay. The food was average in the all day dining and disappointing that they serve the same food for 4 days at lunch and only change a few dishes at dinner. We had an excellent meal in the Lebanese restaurant and the food in Pirates Club was also very good. All the chefs throughout the property were very helpful and were very happy to make something specially for my daughter. The service in the Lebanese restaurant was also excellent. I

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tracey, We appreciate you for sharing your feedback on TrustYou. Please know that I have taken note of your concerns and I have communicated the matters to our Operations Manager who will be dealing these personally to all team. Rest assured that matters will certainly be resolved as premium hospitality is one of our very important mission. We highly value your thoughts and feedback as it is important for us to know which areas we are in need of improvement. Thank you for your patronage and looking forward to welcome you back with an improved service at Marjan Island Resort and Spa. Sincerely, Yasser Ahmed General Manager

AccorHotels certified review
Wael A. Families - 02/04/2018
« Good but not as expected »

The room was clean and they have a friendly staff. I booked a night with full board, which means that I tried breakfast, lunch and dinner. Unfortunately, none of them is good or worth to pay for. In addition, the jacuzzi in both ladies and gents’ SPA weren’t functioning properly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wael, Thank you for your feedback. Please know that I have taken note of your concerns and I have communicated the matters to our Food and Beverage Manager and Spa Manager who will be dealing these personally to their teams. Rest assured that matters will certainly be resolved. Please accept our sincere apology for the inconveniences caused. We highly value your thoughts and feedback as it is important for us to know which areas we are in need of improvement. Thank you for your patronage and looking forward to welcome you back with an improved service at Marjan Island Resort and Spa. Sincerely, Yasser Ahmed General Manager

AccorHotels certified review
Darrell H. Families - 02/04/2018
« Most facilities were available in a pleasant hotel »

Really nice break for my family away from the bustle of Dubai where we could relax, swim and catch some sun.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Darrell, We are pleased to know that you had spent a real quality time with your family here in our place and glad to know that you had relaxed and enjoyed. I will definitely share your feedback to all the team to inspire them to continuously strive in delivering wonderful experiences to all our guests. Thank you for your patronage and we look forward in welcoming you again to Marjan Island Resort and Spa! Sincerely, Yasser Ahmed General Manager

AccorHotels certified review
Khalifa A. Solo - 18/03/2018

Excellent, Its my favorite hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khalifa, We take this opportunity to thank you for your usual patronage to Marjan Island Resort and Spa! I will share your feedback to all the team to inspire them to continuously strive in delivering wonderful experiences to all our guests. We welcome all comments that we receive from our guests which help us to recognize and reinforce excellent service within the team. It will always be our pleasure to welcome you again! Sincerely, Yasser Ahmed General Manager

AccorHotels certified review
Aleksey Families - 14/03/2018
« My highest recommendations for Marjan Island Resort & Spa and respect for it's staff! »

Except few negative insignificant things that we met while staying at the Marjan Hotel, everything was great! Extremely positive impressions of the hotel, service, location and especially from the responsiveness and friendly attitude of the staff. I'd like to mark them separately! Also we were very impressed by the Arab Emirates itself. Thank you for that trip, Marjan!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aleksey, Thank you for sharing your experience and for posting your review on TrustYou! We dearly appreciate your exceedingly encouraging impressions of our property, service, location and foremost the hospitality of our staff. I will share your feedback to all the team to inspire them to continuously strive in delivering wonderful experiences to all our guests. We welcome all comments that we receive from our guests which help us to recognize and reinforce excellent service within the team. Looking forward to welcome you again to Marjan Island Resort and Spa! Sincerely, Yasser Ahmed General Manager

AccorHotels certified review
Anonymous Families - 10/03/2018
« Bad »

Bad reception service experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hilal, Thank you for your time to post you feedback. It is a regret that we failed in meeting your expectations. I have addressed your concern with the Front Office team and rest assured that flops will be reviewed in order to provide satisfactory guests' experience to all our guests. We sincerely apologize for the inconveniences caused. Your feedback is very essential for us to assess and constantly improve the quality of our service. We hope to have another chance to welcome you back with an improved service at Marjan Island Resort and Spa! Sincerely, Yasser Ahmed General Manager

AccorHotels certified review
Nasheet J. Business - 09/03/2018

It was extremely perfect experience professional staff smiley supportive, rooms are so clean and comfortable big rooms good deal value of money nice outdoor swimming pool delicious food Pirats club for kids game good Wi-Fi nice Cornish view in one place have many activities agree it's 5* property you should stay and enjoy the moment in Marjan RAK

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nasheet, Thank you for sharing your experience and for posting your review on TrustYou! I will share your feedback to all the team to inspire them to continuously strive in delivering wonderful experiences to all our guests. We welcome all comments that we receive from our guests which help us to recognize and reinforce excellent service within the team. Looking forward to welcome you again to Marjan Island Resort and Spa! Sincerely, Yasser Ahmed General Manager

AccorHotels certified review
Olga Families - 09/03/2018
« It was awfull »

First of all, you have to understand, that we are not Russians. We are Ukrainians. We do not brake anything. Second of all, why did we have to take the baby carriage upstairs, because another entrance was closed. Thirdly, there were no towels on the beach constantly. And the food wasn’t enough for us, because it was immediately eaten by the Russians. And you forgot to give us the baby bed, so we had to go and ask for it at the reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ivan, We appreciate you for sharing your feedback. It is a regret to know of your experience during the time your visit. Rest assured that concerns mentioned above are properly noted and will be shared to concerned team. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be assured that we are doing the appropriate measures to avoid such inconveniences. Thank you for staying with us and we hope to welcome you back with an improved service at Marjan Island Resort and Spa! Sincerely, Yasser Ahmed General Manager

AccorHotels certified review
O. L. Families - 07/03/2018
« A good stay with small troubles at the end »

It is a nice hotel with good food. Beach is about 500 m away, however you can always get there by golf caddy. Our room was very convenient, cleaning was of a good quality. you have a wifi access in the room, however only for 2 devices. If you use a 3rd device, you have to pay 50 AED/ day extra (about 12 EUR). unfortunately at the end of our stay we made not that good experience. the hotel charged us 50 AED extra for using a 3rd device for Wifi which we had not used. I put an email to a hotel about that, however there is no answer by now. that is really pity. 12 EUR is maybe not a fortune, but nevertheless it makes no sense to pay for sth you have not used and feel cheated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Olga, We appreciate you for taking the time to post you feedback. It is a regret that we failed in meeting your expectations particularly with the wifi services. I have addressed your concern with the IT team and rest assured that they will do the appropriate measures to resolve the matter. I sincerely apologize for the inconveniences caused. Your feedback is very essential for us to assess and constantly improve the quality of our service. We hope to have another chance to welcome you back with an improved service at Marjan Island Resort and Spa! Sincerely, Yasser Ahmed General Manager

AccorHotels certified review
Haytham E. Families - 04/03/2018
« Amazing »

Best ever

Our hotel has responded to the review
Our hotel has responded to the review

Dear Haytham, Thank you for sharing your experience and for posting your review on TrustYou! We are pleased to know of your amazing experience following your recent stay with us. I will share you feedback to all the team to inspire them to continuously strive in delivering wonderful experiences to all our guests. We welcome all comments that we receive from our guests which help us to recognize and reinforce excellent service within the team. Looking forward to welcome you again soon! Sincerely, Yasser Ahmed General Manager

AccorHotels certified review
Anonymous Families - 04/03/2018
« Okay »

Waited for almost 30mins for our room. Booked 2 rooms, the other one we had to follow up of it’s ready. Beach is full of algae, the following day the pool was cordoned off hence we couldn’t go for a swim. By the time we checked out, I was charged for extra usage of Internet which we didn’t use coz when we try to logged in it says something like maximum devices..so only 2 devices were connected during the stay. But other than that, the room is clean and the guy at the reception sorry I forgot the name is really nice and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Efrel, Thank you for your time to post you feedback. It is a regret that we failed in meeting your expectations. Rest assured that flops will be reviewed in order to provide satisfactory guests' experience to all our guests. I have taken note on above mentioned concerns and I have forwarded matters to the concerned team. Rest assured that they will do the appropriated measures to resolve the issues. I sincerely apologize for the inconveniences caused. Your feedback is very essential for us to assess and constantly improve the quality of our service. We hope to have another chance to welcome you back with an improved service at Marjan Island Resort and Spa! Sincerely, Yasser Ahmed General Manager

AccorHotels certified review
Hamdan A. Friends - 04/03/2018
« Pleasure and relaxing »

It was nice to stay there i really like the room and it was very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hamdan, I am pleased to know of your pleasurable and relaxing stay at Marjan Island Resort and Spa! I will certainly share you feedback to all the team to inspire them to continuously strive in delivering wonderful experiences to all our guests. We welcome all comments that we receive from our guests which help us to recognize and reinforce excellent service within the team. Looking forward to welcome you again soon! Sincerely, Yasser Ahmed General Manager

AccorHotels certified review
Ihab S. Business - 03/03/2018
« happy stay as usual »

good welcome and professional booking organization

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamed, Thank you for sharing your experience and for your usual patronage to Marjan Island Resort and Spa! I will share you feedback to all the team to inspire them to continuously strive in delivering wonderful experiences to all our guests. We welcome all comments that we receive from our guests which help us to recognize and reinforce excellent service within the team. Looking forward to welcome you again soon! Sincerely, Yasser Ahmed General Manager

AccorHotels certified review
Anonymous Families - 03/03/2018

not bad. I have been visiting many hotels in Abu Dhabi & Dubai and they used to provide fresh juices in the breakfast. however in your hotel they are not. cheese in the omelet should be melted while cooking. I suggest to use mozzarella I have to take long way to access the beach or go throw the basement where car parking area. for those who have baby stroll will face difficulty using stairs. I suggest to make access for baby stroll near the swimming pool where there are stairs which can take the resident to the beach. prices is changing every day although I'm using ADNOC Rate which should be unified. beds are too small for single

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hassan, Thank you for your time to post you feedback. It is a regret that we failed in meeting your expectations. Rest assured that flops will be reviewed in order to provide satisfactory guests' experience to all our guests. I have taken note on above mentioned concerns and I have forwarded matters to the concerned team. Rest assured that they will do the appropriated measures to resolve the issues. Your feedback is very essential for us to assess and constantly improve the quality of our service. We hope to have another chance to welcome you back with an improved service at Marjan Island Resort and Spa! Sincerely, Yasser Ahmed General Manager

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