Marjan Island Resort & Spa - Managed by AccorHotels 5 stars

TripAdvisor rating 4.0/5 1,225 reviews
Marjan Island Resort & Spa - Managed by AccorHotels
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Hotel extras

  • Multiple swimming pools

  • Private sandy beach

  • Free WIFI

  • Ideal for water activities

  • Spa and fitness facilities

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf
  • Tennis
  • Beach and water sports
  • Bicycles rental
Catering
  • Breakfast
  • 6 restaurant(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Marjan Island Resort & Spa - Managed by AccorHotels

Marjan Island Blvd.
Marjan Island
14745
ras al khaimah
united arab emirates

Tel: +97172036666

Fax: (+971)7/2036667

Contact email

Check-in from 15h00

Check out up to 12h00

  • E 311 EXIT 110 OR EXIT 119 :   DUBAI AL HAMRA

  • By plane

    DUBAI AIRPORT At 76.7km / 47.66 miles

  • By plane

    RAK INTERN AIRPORT At 38km / 23.61 miles

GPS :25.682783, 55.746525

Our accommodations

Superior rooms, starting from 40 m², offer stunning views and luxurious amenities. Featuring one king-size or two twin-size beds, private balcony, Free wireless Internet access, large interactive TV and many more to ensure your utmost comfort. Premium Room, starting from 44 m², feature one king-size or two twin-size beds, separate sitting area and a private balcony with stunning views of the Gulf. Thoughtfully designed with comfort and convenience in mind.

Superior Room - King-size bed - Partial sea view

  • Max. number of persons: x3
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Room - Two single beds - Partial sea view

  • Max. number of persons: x3
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Premium room - King-size bed - private balcony

  • Max. number of persons: x3
  • Area: From 44
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Premium room - Two single beds - private balcony

  • Max. number of persons: x3
  • Area: From 44
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Junior suite - King-size bed - sofa bed

  • Max. number of persons: x4
  • Area: From 70
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Junior suite - Two twin beds - sofa bed

  • Max. number of persons: x4
  • Area: From 70
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Marjan suite - king-size bed - separate livingroom

  • Max. number of persons: x4
  • Area: From 76
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Marjan suite - two single beds - separate living room

  • Max. number of persons: x4
  • Area: From 76
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Two bedroom suite - One king-size bed & two single beds - highest floor

  • Max. number of persons: x6
  • Area: From 115
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Three bedroom suite - One king-size bed & fourtwin size beds - Full sea view

  • Max. number of persons: x8
  • Area: From 160
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

AL LIWAN

Type of cuisine: International

International all-day dining restaurant with relaxing and bright ambiance in its interior, it also offers the opportunity to dine outdoors, overlooking the sea horizons. Our varied cuisines are tailored to satisfy every age and taste.

Lunch

12:30 - 15:30

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Dinner

19:00 - 22:30

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ZAITOUNA HOUSE

Type of cuisine: Lebanese

Located on the waterfront promenade, perfect place for Al Fresco dining and trendy gathering. With truly Lebanese and Levant flavors, it is the memorable sunset venue for first-rate mezzes for late evening Island lounging and light snacking.

Find out more and book

Lunch

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Dinner

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AL FORNO

Type of cuisine: Mediterranean

Located at the poolside and annexed to the Pirates Club, this Italian-style casual-cafe offers exquisite mouthwatering and hot oven-baked Mediterranean fare, pizzas and panini, always to thrill the taste buds of the youngsters and their parents.

Find out more and book

Lunch

  • Mon
  • Tue
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Dinner

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AL MAJLIS

Type of cuisine: Cafe

Set in an Arabian stylish yet comfortable atmosphere, Al Majlis Tea Lounge overlooks the majestic lobby with its high ceiling and distinguished palatial feel. Enjoy all-day savories, patisseries, freshly brewed coffees and afternoon teas.

Find out more and book

Lunch

  • Mon
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Dinner

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AMOUAGE LOUNGE & TERRACE

Type of cuisine: Cafe

While savouring your favourite shisha with an authentically served Moroccan tea and savouries, just in front of the gentle waves of the sea, Amouage Shisha Terrace is an invitation to a relaxing and sensorial experience in a magical island atmosphere.

Find out more and book

Lunch

  • Mon
  • Tue
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Dinner

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TURTLE BEACH

Type of cuisine: Cafe

Enjoy casual light snacking and signature refreshments in our Turtle Beach Club and re-experience relaxation to the fullest, while enjoying the brazing ocean breeze. Turtle Beach Club also offers a wide range of creative fun food for children.

Find out more and book

Lunch

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Dinner

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Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 542 m²

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 250 people

Find out more
Marjan Island Resort & Spa - Managed by AccorHotels Meeting Room

Our guest reviews for
Marjan Island Resort & Spa - Managed by AccorHotels

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

4,611 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,225 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Nice suite, comfortable beds, good shower

Customer review rating 4.3/5

Karen R. Families - 18/04/2019 AccorHotels certified review

The suite was very pleasant and spacious. It seemed clean, however when opening the curtains we found a childs toy on the floor previously hidden. The beds were very comfortable and the bathrooms were lovely. I had not seen pictures of the property and was disappointed by the balcony overlooking all the others and the main area where noisy entertainments for the children spoilt several intended quiet evenings sitting out there. The pool and exercise room were good, but there seemed to be no staff on duty in there. The jacuzzi was a little cool and we were forced to leave when unsupervised children came in and started jumping in and out. The food was very good quality and wide selection. All in all my family enjoyed their stay, but I would try a different hotel were I to stay in the area again. I would like to commend the lady working on reservations. I booked the hotel online only to discover I had made a mistake in the dates. I rang the hotel direct and the lady was exceptionally helpful, making it easy to amend the reservation with no problems at all.

Amazibg Experience. My family enjoyed the stay.

Customer review rating 4.3/5

George Families - 16/04/2019 AccorHotels certified review

Great facilities. The rooms are clean and well maintained. Great breakfast with a wide variety of choices to pick from

Dear George, It is a delight to know that you and your family had such an enjoyable and amazing stay in Marjan Island Resort and Spa. We are glad that you are happy with our facilities, rooms and very pleased with our offer in the buffet breakfast. Thank you for the kind compliments and be assured that your feedback will reach all our team members. It is only through feedback such as yours that we are able to maintain and indeed to improve upon the service that we provide to our guests. Thank you and we look forward in welcoming you again soon. Sincerely, Team Marjan Island Resort and Spa

Excellent

Customer review rating 4.3/5

Khamis Families - 15/04/2019 AccorHotels certified review

Very good experience. Goog location and staff

Dear Khamis, It is a delight to hear that your expectations were met during your stay in Marjan Island Resort and Spa. We thank you for the kind compliments mentioned in your feedback and rest assured that your review will be shared to all the team members. It is only through feedback such as yours that we are able to maintain and indeed to improve upon the service that we provide to our guests. We look forward to welcome you again soon. Sincerely, Team Marjan Island Resort and Spa

Unpleasant

Customer review rating 4.3/5

Lara K. Families - 15/04/2019 AccorHotels certified review

It was unpleasant stay, starting from the Front Office assistant Manager approach, whom for me was not professional, based on my experience in the same field for the last 20 years. Cleanliness was not acceptable in all the areas in the hotel including the rooms and the restaurants (knowing that i have stayed in 2 different room's categories and tried all the restaurants). Surprisingly that the hotel is only 5 years operational, whereas it gives more than 10 years with a need to refurbishment. I have a lot to say, but to brief it, the hotel's classification definitely does not deserve 5 star resort, especially in a country like UAE. for the following question, i could not click more than 1 option but i stayed 2 nights for business and 2 nights with family.

Dear Ms. K., Thank you for taking the time to tell us about your experience at the Marjan Island Resort & Spa - Managed by AccorHotels. I am sorry that your experience did not meet your expectations and the high standard we aspire to deliver; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. I have personally tried calling you this evening but I believe you were engaged. May I request you to reach out for me personally, as I would like to understand your concerns a bit further to take necessary corrective actions. Clearly your experience in the field will help me to understand your first-hand experience. May I request you to contact me by mail or on my direct number on +971 (0)50… at your convenience as I would really appreciate your time. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yasser Ahmed General Manager

Not representative of Accor standards

Customer review rating 4.3/5

Tea Business - 14/04/2019 AccorHotels certified review

I am a big fan of Accor but this was sadly not a good stay as the hotel fell short on basic things. Bed comfort was extremely poor (bedding, sheets, blankets very poor - only pillows were ok). General building quality was poor (e.g. air conditioning) and hygiene was questionable in many places, for example in the pool. On a positive note, the staff is good and spa was excellent.

Dear Tea, It’s a regret to know that your expectations were not met following your stay with us. Please allow us to express our sincerest apology for the inconveniences caused. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be assured that we are taking the appropriate measures to address the problem and prevent future occurrence. On a lighter note, we take this opportunity to thank you for your kind commendation to staff’s service particularly the Spa team. We highly value your thoughts as it is important for us to know which areas we are in need of improvement. Thank you for your patronage and we hope to have the opportunity to welcome you back and serve you better in the future. Sincerely, Team Marjan Island Resort and Spa

Satisfied but there are rooms for improvements

Customer review rating 4.3/5

Abdulla J. Families - 12/04/2019 AccorHotels certified review

I was happy to get an upgrade to the suite 516, however it had bad odour and room lighting was quite dim. The swimming pool is smaller than expected so no space for proper swim. The sand beach was full of stones and rocks, it made it very unpleasant to walk and swim.

Dear Abdulla, Thank you for sharing your feedback and we are glad to know that you are happy with the upgrade. Your concern has been noted and truly we appreciate bringing this matter to our attention which we will be addressing to the concerned teams. Please be assured that appropriate actions will take place as needed. Please accept our sincere apology for the inconveniences caused. It is only through feedback such as yours that we are able to maintain and indeed to improve upon the service that we provide to our guests. Thank you for your patronage and we look forward to welcome you again soon. Sincerely, Team Marjan Island Resort and Spa

Short, but it okay.

Customer review rating 4.3/5

Dioni Families - 11/04/2019 AccorHotels certified review

The stay was "Okay". The space is good. We arrived late (Around 17:00 hr) and the room is still not available despite the check in time at 15:00 hr. We got atleast 2 calls informing of the check out time which gives us the feeling of not being welcome. Staff has checked the Bar 15 minutes before we check out, which other hotels are checking the Bar after the guest leave the room. These are the points we noticed and stating not to complaint but that may assist the hotel to improve the service.

Dear Dioni, Thank you for sharing your feedback and for bringing these matters to our attention. Please be assured that concerns mentioned here will be addressed to the concerned teams and appropriate action and training will take place as needed. May we offer please our sincerest apologies for the inconveniences caused. We highly value your thoughts as it is important for us to know which areas we are in need of improvement, hence your feedback is very important to us. Thank you for your patronage and we hope to have the opportunity to welcome you back and serve you better in the future. Sincerely, Team Marjan Island Resort and Spa

Fantastic

Customer review rating 4.3/5

Denis Families - 11/04/2019 AccorHotels certified review

Our stay at Marjan Island Resort was quite relaxing we all had a good time and even met our family friends who had also taken a break to relax. The ambiance, the professionalism and friendliness of the staff we interacted with during our stay was welcoming. The room was very clean with all amenities in place. The food was tasty and fresh and the Chefs were very friendly and accommodating to our request especially Chef Prama, very kind and always ready to find alternatives. Our morning breakfast was always something my daughter and her friend would look forward to and Romnick with his team of Milan, Maribel, Joyti, Saed, and Lejona were always happy to receive us. It was such a pleasure that even before you sit down they would anticipate your need and ask what you preferred. They were always organized and managed the tables very well even when the restaurant was very busy which was very impressive. The only area I think you need to look into is the checking aspect, especially when its busy. We did use the online check-in facility, unfortunately, it wasn't a pleasant experience and would prefer not to use the facility again as it does not work as you claim on the website.

Dear Denis, Thank you for sharing your feedback and we are pleased to know that you had a good time and your stay had been relaxing. Your concern has been noted and truly we appreciate bringing this matter to our attention which we will be addressing to the concerned team. Please be assured that appropriate action will take place as needed. Please accept our sincere apology for the inconvenience caused. On a lighter note, we take this opportunity to thank you for your kind commendation to our staff’s hospitality and service particularly to Chef Pramit, Romnick, Milan, Maribel, Joyti, Saeed, and Lejina. For sure they be delighted to read your review. It is only through feedback such as yours that we are able to maintain and indeed to improve upon the service that we provide to our guests. We look forward to welcome you again soon. Sincerely, Team Marjan Island Resort and Spa

Good

Customer review rating 4.3/5

Chandrashekara K. Families - 07/04/2019 AccorHotels certified review

It was good staying at your resort. We had a relaxation. The food served was also good.

Dear Chandrashekara, It is a delight to hear that your expectations were met during your stay in Marjan Island Resort and Spa. We thank you for the kind compliments mentioned in your feedback and rest assured that your review will be shared to all the team members. It is only through feedback such as yours that we are able to maintain and indeed to improve upon the service that we provide to our guests. We look forward to welcome you again soon. Sincerely, Team Marjan Island Resort and Spa

The time for relax

TripAdvisor rating 4.0/5

MMMMMMMMMMMMMMM222 Solo travel - 06/04/2019 TripAdvisor review

The Resort so lovely children friendly. The only thing that the food every costy for room service and the beach it is a cross the hotel .Separated Gym and close Pool for men and also for women. Salon for women and men . SPA

Dear MMMMMMMMMMMMMMM222, It is a delight to know of your relaxing stay in Marjan Island Resort and Spa. We truly appreciate your kind compliments. We have taken note of your concerns which has been addressed to the team. Rest assured that appropriate actions will take place as needed. We sincerely regret the inconveniences caused. We highly value your thoughts and feedback as it is important for us to know which areas we are in need of improvement. Thank you for your patronage and we look forward to welcome you again soon. Sincerely, Team Marjan Island Resort and Spa

Beautiful resort. Pity youll dont offer an affordable all inclusive option on booking

Customer review rating 4.3/5

Ahmed Families - 29/03/2019 AccorHotels certified review

We really enjoyed our stay. The breakfast was exceptional and alot of variety. Checkin and checkout went smoothly.

Dear Ahmed, It is a delight to hear that your expectations were met during your stay in Marjan Island Resort and Spa. We thank you for the satisfactory feedback and rest assured that your review will be shared to all the team members. It is only through feedback such as yours that we are able to maintain and indeed to improve upon the service that we provide to our guests. Thank you for your patronage and we hope to see you again soon. Sincerely, Team Marjan Island Resort and Spa

Very nice experience

Customer review rating 4.3/5

Anonymous Couples - 29/03/2019 AccorHotels certified review

My 2nd time here. Short weekend gateway. Lebanese restaurant food was my favorite. Room was specious and clean and room service fast. However I asked for fixing my bathtub 2 times and it did not happened. bathtub plug was missing seal and therefore bathtub did not hold water so as a result taking bath was impossible. Bit disappointed due to this. All in all very nice experience.

Dear Agnieszka, Thank you for your usual patronage to Marjan Island Resort and Spa. It is a regret to hear your experience and we are sorry for frustrations caused. Your concerns have been addressed to the head of our Technical Team and rest assured that appropriate measures will take place as needed to avoid occurrence of the same in the future. Please accept our sincerest apology. On a lighter note, we are pleased that you are happy with the rooms, service and your fondness to the Zaitouna House. Assuring you that your feedback will reach the team members. It is only through feedback such as yours that we are able to maintain and indeed to improve upon the service that we provide to our guests. Again thank you and we hope to see you very soon. Sincerely, Team Marjan Island Resort and Spa

It was a nice time for our family

Customer review rating 4.3/5

Azhar Families - 27/03/2019 AccorHotels certified review

The staff everywhere was polite, rooms are clear, breakfasts delicious. But kindly Consider the following things:1)the pool heating should be better, especially during cooler period of time; 2) think it would’ve proper to make an arbor or a pavilion, duribg too hot time to make outdoor activities more pleasant and during the rain, it was difficult to stay at room worh kids all the time-so the abive thing woul’ve made possible to be outside worh kids 3) wi-fi access for 2 person, with a big family like ours-it is not enough. My husband strugled to wor with his laptop,/‘since both of our phones were connected.

Dear Azhar, We appreciate sharing your feedback. Thank you for the suggestions mentioned here and it’s well noted. Concerns will be addressed to concerned teams and appropriate measures will take place as needed. We sincerely apologize for the inconveniences caused. On a lighter note, we are pleased that you had a good time with your family and that is always what we strive for. It is only through feedback such as yours that we are able to maintain and indeed to improve upon the service that we provide to our guests. Thank you for your patronage and we hope to welcome you again soon. Sincerely, Team Marjan Island Resort and Spa

Good but again with errors

Customer review rating 4.3/5

Pavel P. Solo - 27/03/2019 AccorHotels certified review

Pre-stay: found out that your webpage is not up to date and no one even bothered to check until I escalated that. Due to which my plans have been changed. Unpleasant experience with your spa and recreation again. During stay: everything was normal. During check out: terrible experience! I called to see if I could do checkout by 1 pm instead 12 also explained that to avoid major crowd of checkout plus I could spent extra time on the beach. I was told no, however at reception I wasted almost an hour from 12:15 till 1:05. I was completely mad because my offer was rejected to nonsense where same 1 hour was spent at reception! The lady at silver priority counter totally ignored me and had to move to another side and personally myself offer to be checked out cause staff at counter didn’t bother to call me.

Dear Pavel, We appreciate sharing your feedback. It is a regret that your expectations were not met following your stay with us. While I wish you had a better experience, it is through feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience. Concerns mentioned in your feedback have been noted and addressed to the concerned department. Review of procedures in the Front Office and appropriate measures will take place as needed to avoid occurrence of the same in the future. Please accept our sincerest apology for the inconveniences caused. It is only through feedback such as yours that we are able to maintain and indeed to improve upon the service that we provide to our guests. Thank you for your patronage and we hope to have the opportunity to welcome you back and serve you better in the future. Sincerely, Team Marjan Island Resort and Spa

Everything was handled very well and our week was perfect.

Customer review rating 4.3/5

-t Couples - 27/03/2019 AccorHotels certified review

Staff was helpful and kind, food was excellent, room was clean and spacious and housekeeping was great. No complaints.

Dear Almila, It is a delight to hear that your expectations were met during your stay in Marjan Island Resort and Spa. We thank you for the excellent feedback and rest assured that your review will be shared to all the staff especially to the housekeeping team. It is only through feedback such as yours that we are able to maintain and indeed to improve upon the service that we provide to our guests. Again thank you and we hope to see you very soon. Sincerely, Team Marjan Island Resort and Spa

Very comfortable and peaceful

Customer review rating 4.3/5

Haseeb Couples - 26/03/2019 AccorHotels certified review

Very comfortable and enjoyable stay. Location is ideal. Facilities are great. We were upgraded to a premium room which was truly amazing. Thoroughly enjoyed our time there. However would suggest that the facilities available (eg sports and gaming) should be free or either very cheap as that adds to the fun part. Plus I had mentioned in booking that this stay was to celebrate my wife’s birthday yet there was no surprise planned.

Dear Haseeb, We truly appreciate sharing your feedback. Thank you for choosing our hotel to celebrate the birthday of your wife and it is a regret to hear that our team missed to surprise her on this occasion. Special request like birthdays, anniversaries and other special occasions are being processed through our guest relations desk either in complimentary or chargeable basis. Please know that courtesy basis requires the celebrants’ birthday or anniversary certificates and the like. However, your concern is noted and had addressed to the concerned team. We sincerely apologize for your unfortunate experience. It is only through feedback such as yours that we are able to maintain and indeed to improve upon the service that we provide to our guests. Thank you for your patronage and we hope to welcome you again soon. Sincerely, Team Marjan Island Resort and Spa

Good

Customer review rating 4.3/5

Anonymous Families - 23/03/2019 AccorHotels certified review

It was a great stay .....initially had some confusion regarding booking ....but was clearly sorted out before arrival... Need to work on betterment on booking team....

Dear Francis, Thank you for taking the time to share your feedback. It is a regret to know of the confusion you experienced during your booking and we have taken good note about it. Concern has been addressed to the concerned team and appropriate measures will take place as needed. We sincerely apologize for the inconveniences caused. On a lighter note, we are pleased that you had a great stay. We highly value your thoughts and feedback as it is important for us to know which areas we are in need of improvement. Thank you for your patronage and we hope to welcome you again soon. Sincerely, Team Marjan Island Resort and Spa

family reunion

Customer review rating 4.3/5

Alaaeldin Y. A. Families - 16/03/2019 AccorHotels certified review

it may be few times when i meet with my relatives to relax. when i had that opportunity, Marian island resort and spa was the place i trust will give me the ambience i was looking for

Dear Alaaeldin, We are greatly privileged having you and your family members in Marjan Island Resort and Spa. It is a delight to hear that your expectations were met during your stay and glad to know that you had a relaxing one. Thank you for the kind compliments and rest assured that your review will be shared to all the team here. It is only through feedback such as yours that we are able to maintain and indeed to improve upon the service that we provide to our guests. Thank you for your usual patronage and looking forward to welcome you again very soon. Sincerely, Team Marjan Island Resort and Spa

Really nice experience

Customer review rating 4.3/5

Cristina V. Couples - 13/03/2019 AccorHotels certified review

Very nice staff, always there to help you, good food and an overall good experience. The prices on the beach are really high, and I would've liked more things to do around.

Dear Cristina, Thank you for sharing your feedback. We are pleased to know of your nice experience and we would like to take this opportunity to thank you for your appreciation to our food offers and your kind commendation to our staff’s hospitality and service. Please be assured that they’ll get the recognition they deserve. We welcome all comments that we receive from our guests which help us to recognize and reinforce excellent service within the team. Looking forward to welcome you again to Marjan Island Resort and Spa. Sincerely, Yasser Ahmed General Manager

Good as expected from this hotel

Customer review rating 4.3/5

Nada Z. Couples - 12/03/2019 AccorHotels certified review

It was a really short stay, just overnight, so unfortunatelly we didn't use many services. The room was nice and everything else as well. Only at check-out they charged us for a drink from mini bar which we for sure didn't consume. As we were in a hurry to go to Musandam, there was no time to resolve the issue and we just paid.

Dear Nada, Thank you for taking the time to share your feedback. Please know that we have taken good note of your concern relating to the minibar which will be shared to the department concerned, regrettably have not been rectified before you check out. Rest assured that appropriate measures will take place as needed. We sincerely apologize for the inconveniences caused. We highly value your thoughts and feedback as it is important for us to know which areas we are in need of improvement. Thank you for your patronage and we look forward to welcome you again soon. Sincerely, Team Marjan Island Resort and Spa
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