Hotel - Marjan Island Resort & Spa Managed by AccorHotels
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Sans marque Hotel

Marjan Island Resort & Spa Managed by AccorHotels

Marjan Island Blvd.  Marjan Island 
14745  RAS AL KHAIMAH
UNITED ARAB EMIRATES

734 reviews
TripAdvisor Rating Based on 734 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Indoor heated pool
    • Indoor unheated pool
    • Outdoor heated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
    • Indoor unheated pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi
    • Massage (Paying)
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Golf
    • Golf (Paying)
    • Golf lessons (Paying)
  • Tennis
    • Outdoor tennis court
    • Tennis
  • Beach and water sports
    • Boat excursions (Paying)
    • Jet skiing (Paying)
    • Pedal boat (Paying)
    • Private beach
  • Bicycle hire facilities

Catering

  • 6 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-24:00
    • Opening hours : Week-end 0:00-24:00

Business services

  • 4 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Superior rooms, starting from 40 m², offer stunning views and luxurious amenities. Featuring one king-size or two twin-size beds, private balcony, Free wireless Internet access, large interactive TV and many more to ensure your utmost comfort.Premium Room, starting from 44 m², feature one king-size or two twin-size beds, separate sitting area and a private balcony with stunning views of the Gulf. Thoughtfully designed with comfort and convenience in mind.

  • 299 rooms
  • 78 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 2,861 reviews

Our guest reviews for Marjan Island Resort & Spa Managed by AccorHotels

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 734 reviews
AccorHotels certified review
Aisha D. Friends - 18/09/2017
« great »

amazing holiday

AccorHotels certified review
Amri Families - 18/09/2017
« Vacation »

Nice journey

AccorHotels certified review
Zaid A. Families - 14/09/2017
« Bad Experince »

My Experince with the Marjan Hotel was very bad. first the room service wasn't that much of good. second the hotel made me pay for a bottel of water that was in the fridge! i never heard a 5 star hotel charges for a bottel of water and that was 16.50Aed which is too much for it! Third, on check out the lines were so long and the team on counter were very slow (not mentioning how many complains they got from each single person who checked out! Fourth, I gave my car ticket for the valet parking guys to get my car and i waited for about 30 min! and my car didn't show! i went to the valet parking guys asking about it, then i found that my car keys still in the drawer!! i asked to bring my car as i gave my card half an hour ago! then waiting for another 20-25 min and my car wasn't there! i went out angry and screaming at them that i was waiting for 50-60min for my car and you didn't bring it. all people who were on checkout left and you still didn't get my car! and i found that they parked the car far away under the sun with windows open without even care about who was waiting for the car. in summary, it was really bad experince that i will never advice any one to go to this hotel and i urge accorhotels to remove them from their list. also they shouldn't be a 5 star hotel (claimed by the people in the hotel!) Again not advising and not welling to go to this hotel no matter what. and i hope i don't lose my trust with Accorshotel because of this hotel!

AccorHotels certified review
Hassan Solo - 13/09/2017
« Very good »

I like the place & room.. it's very clean and quite. But I don't get the points in my le club Accorhotels member.

AccorHotels certified review
Anonymous Families - 12/09/2017

we had faced the below issues: 1. we booked 3 rooms and one suite ,one of our room's AC was not working and we waited till 8 or 9:00 pm to change the room. 2. the swimming pool temperature was not sufficient and my daughter got sick and we checked out next day. 3. restaurants closed at 11:00 pm and i think one restaurant at least shall closed later. they charged us for a soft drink which we did not used it from the minibar. the good things i found in your hotel : reception staff were very friendly and helpful. rooms are very clean. overall services of the hotel were very good.

AccorHotels certified review
Ahmad M. Families - 10/09/2017
« Great experience, the only problem is the shallow pool. »

We had a great experience; the breakfast was fantastic. My only problem is the shallow pool, even at the deepest spot I could reach the bottom, and the water only covers my to my lower chest. Unfortunately we are a family of swimmers, and for that reason alone I can not with good conscious recommend the hotel for family nor friends.

AccorHotels certified review
Anonymous Couples - 10/09/2017
« Prof. »

not satisfied

AccorHotels certified review
Nahed A. H. Families - 10/09/2017
« sooooo bad »

in was toooo bad first our bags lost birthday cake damage so we have to fight with the management to make for us new one then the check out : they called before the 12 and they knock the door at the same time this was the last time to book in this hotel I had been to many different hotels but this time was the worst

AccorHotels certified review
Ahmad Families - 10/09/2017

Junior suite had no tv in sitting area. Check in took a lot of time. Room service was slow. Balcony was very small and not pleasant.

AccorHotels certified review
Saeed G. Families - 10/09/2017

Everything was ok I was expecting more activates for children. Thank you

AccorHotels certified review
Issa Families - 07/09/2017

overall it was satisfied, with appreciation to Mr. Nawal for his outstanding hospitality.

AccorHotels certified review
Puneet Couples - 06/09/2017
« Enjoyable Experience »

The staff was friendly and cooperative. The facilities were good.

AccorHotels certified review
Harshan Families - 05/09/2017
« Disappointed... »

Though the property is quite good but it lacks basic customer service.If you rate yourself as a five star property,then you have to put a lot of effort on training your staff and this has to be led by the top management.After leaving messages twice to meet up with the GM or the Food & Beverage director non was acknowledged .Nor anyone bothered to call. The food and beverage department needs a lot of training on how to deal with in house guest, especially the room service. The staff looked as if they were under a lot of pressure and there was no genuine smile or care toward your guest or probably the hotel is not equipped to handle busy operation as our stay was during the EID holidays. Probably if some one from the management had met me .i would have been more than happy to give some real on hand experience based feedback ,which i guess might have helped.

AccorHotels certified review
Hind Families - 05/09/2017
« it wasn't like the last time i visted the hotel , there was a bad smell in the hall ways »

we stayed in the 7th floor but the hallway and the area going in and out of the room smelled horrible. the odor was too strong as well as the pirates club area it was smelly too

AccorHotels certified review
Anonymous Families - 04/09/2017
« excellent except breakfast & the breakfast is in very poor standard »

Overall accommodation and other facilities are satisfied, however, below 3 star standard for the breakfast arrangement. We the family and children as well as others also waited for the break fast in a long Que and finally no more items to eat foods as well as Coffee and tea also finished more over the Express coffee machine also in trouble.One person making Omlet in a very slow motion and lot of que was there.

AccorHotels certified review
Mahek Families - 04/09/2017
« Luxury at effordable price »

I am a regular visitor, but this time i was not happy with breakfast as the same menu was continued for 2 days

AccorHotels certified review
Ahmed M. Families - 04/09/2017
« Below expectations »

Hotel location, view and facilities are fantastic Room size, organization, furniture are fabulous Swimming pool is little far and it is very difficult to reach beach House keeping, staff response is below expectations There was a bad smell at room and A/C was not working properly restaurants was bad experience

AccorHotels certified review
Sujay G. Families - 03/09/2017
« Trip was good. Could've been better »

The hotel room suite we booked was spacious, although didn't have the full beach view. It was a partial view and hence not value for money. The room service when he cleaned our rooms didn't supply us with fresh towels, so we ended up using same towels for both days. Service for beach transfer (golf carts) was good and the beach itself is good. The swimming pool water was for some reason too salty. Can be better if there is one more outdoor swimming pool as the one was very crowded. Al Liwan restaurant menu is too limited. This definitely needs improvements.

AccorHotels certified review
Farouq D. Families - 01/09/2017
« Amazing hospitality and service »

Amazing hospitality and service Friendly people and family friendly palce every thing is there for my family

AccorHotels certified review
Ali A. Families - 01/09/2017
« Doesn't deserve more than 3 starts »

No meet and greet like other real 5 stars hotels and we struggled to check in from desk to desk although there was no body at both desks but each desk was saying we are the concierge and the other is for check out and every one was sending us to the other desk and I realized it was in front of the manager because he was standing out there and I thought he was a client. Low quality services, low quality food with limited varieties, no kids meals whilst we bought full board for kids but unfortunately without any benefit also no drinks are inclusive. No preparation for the kids room although the hotel knows we have 4 kids and every time we should call the housekeeper to provide us with enough towels but always there was a shortage and negligence. Always room cleaning is late at noon time and disturbed our time with very rush cleaning with low quality touches. Bad smell pool towels and bad smell bathroom. Reception gave us internet vouchers and told us we can take new ones when finished and when I asked for new ones she told me I have to pay and she needs to check with the manager but her colleague gave us the vouchers even without asking anyone and without payment. The hotel as 3 starts is not bad but I will not repeat this mistake and will not recommend it to any of my friends.

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