Hotel - Marjan Island Resort & Spa - Managed by AccorHotels
Sans marque Hotel Sans marque Hotel

Marjan Island Resort & Spa - Managed by AccorHotels

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4.0/5 830 reviews
All hotels in Ras al khaimah
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
    • Indoor unheated pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi
    • Massage (Paying)
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Golf
    • Golf (Paying)
    • Golf lessons (Paying)
  • Tennis
    • Outdoor tennis court
    • Tennis
  • Beach and water sports
    • Boat excursions (Paying)
    • Jet skiing (Paying)
    • Pedal boat (Paying)
    • Private beach
  • Bicycle hire facilities

Catering

  • Breakfast
  • 6 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-24:00
    • Opening hours : Week-end 0:00-24:00

Business services

  • 4 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Superior rooms, starting from 40 m², offer stunning views and luxurious amenities. Featuring one king-size or two twin-size beds, private balcony, Free wireless Internet access, large interactive TV and many more to ensure your utmost comfort.Premium Room, starting from 44 m², feature one king-size or two twin-size beds, separate sitting area and a private balcony with stunning views of the Gulf. Thoughtfully designed with comfort and convenience in mind.

  • 299 rooms
  • 78 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 3,565 reviews

Our guest reviews for Marjan Island Resort & Spa - Managed by AccorHotels

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 830 reviews
AccorHotels certified review
Genesis L. Couples - 15/02/2018
« It was a great stay »

Good ambiance. Great facilities. Great food

AccorHotels certified review
R. P. Couples - 12/02/2018
« It was just marvellous »

The hotel had good pool facilities, excellent spa and the rooms were very spacious and comfortable

AccorHotels certified review
Shibu M. Friends - 12/02/2018
« Stay was nice , we loved the rooms , dinner could have been better »

We had a good stay. We loved the room, decors and the amenities the hotel had to offer. We wish the food could have been better, especially dinner. We did not find much options that catered to all nationalities and could find just one chicken dish, whereas there were 3-4 lamb dishes.We were also unhappy that there was only water that was available as part of dinner and we had to pay for any other beverage.

AccorHotels certified review
Dr N. A. Families - 12/02/2018
« Nice one »

Very good

AccorHotels certified review
Dona D. V. Families - 07/02/2018
« Amazing stay from A to Z »

My stay with my family was amazing.i had a very nice staff at all areas from reception to restaurant to pool to shop.we had a baby with us and the staff didn't hesitate to accomodate my online request to provide a baby cot..then i requested to change the suite i reserved to a higher floor and i was surprised to get an instant upgrade by Mr waleed(relief GM)hope the name is correct aa far aa i remember..all the staff were very welcoming and smiling all time..the manager as well at the restaurant was very helpful and did not hesitate to attend our request..i received a message when i was on my way withh the directions and exits to reach..my room key was already prepared before my arrival..im very happy with the stay specially that i am always travelling and staying in hotels all over the worlds due to my work and i can say it's one of my best experiences in uae specifically. I had an amazing weekend..definetely will be back again and i recommended it already to all my friends..the suite was amazing and even if some amenities were missing when we checked in ; by a simple call to reception we got everything we needed on time..keep up the good job..

AccorHotels certified review
Samer T. Business - 06/02/2018
« Great rooms, lousy food. »

The facilities are decent, the rooms are excellent and well kept, but the food is terrible. The quality is not good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samer, Thank you for your time to post you feedback. It is a regret that the food offers has failed in meeting your expectations. Concerns has been addressed to our Executive Chef and at the moment on the process of reviewing his menus and its qualities. Rest assured that these matters will be carried on. On a lighter note, thank you for your appreciation to the rooms and our facilities. Your feedback is very essential for us to assess and constantly improve the quality of our service. We hope for another chance to welcome you back with an improved food offers from the Food and Beverage department at Marjan Island Resort and Spa! Sincerely, Yasser Ahmed General Manager

AccorHotels certified review
Waleed Families - 05/02/2018
« Perfect hotel »

Every thing was like what I expected, thank you guys.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Waleed, We are happy to know of your wonderful experience at Marjan Island Resort and Spa! Your feedback will be shared to the team and will serve as an encouragement to us as we strive to continuously improve the quality of our services. We appreciate your recognition to the hospitality of our staff. Thank you for your patronage to Marjan Island Resort and Spa and we hope to welcome you again soon! Sincerely, Yasser Ahmed General Manager

AccorHotels certified review
John Business - 04/02/2018
« Pretty good, but could be better. »

I thought the hotel was good overall, but we couldn't control the temperature in the shower till after about 5 mins of the water running. The first 5 mins was scalding hot! Also we didn't get room service in a timely manner. I even asked about it and a few hours later went to the room and it still wasn't clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, It is a regret to know about the experiences you have shared. Please know that I have addressed your concerns to the head of technical and housekeeping. Rest assured that the teams will take appropriate actions concerning these matters. We sincerely apologize for the inconveniences cause. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope to welcome you back to Marjan Island Resort and Spa and serve you better in the future. Sincerely, Yasser Ahmed General Manager

AccorHotels certified review
Aravindh Business - 02/02/2018
« Excellent »

Wonderful feeling to stay in the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aravindh, We are pleased to know of your excellent stay! Your feedback will be shared to the team and will serve as an encouragement to us as we strive to continuously improve the quality of our services. Thank you for your patronage to Marjan Island Resort and Spa and we hope to welcome you again soon! Sincerely, Yasser Ahmed General Manager

AccorHotels certified review
M. Business - 02/02/2018
« Not an Accor experience »

Old hotel need refurbishment swimming pool not nice quality of the restaurant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christian, Thank you for taking the time to tell us about your experience at the Marjan Island Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yasser Ahmed General Manager

AccorHotels certified review
Soren Families - 01/02/2018
« Very nice - but not all elements were worthy of 5 stars »

Very nice hotel. Friendly staff, nice and comfortable room. The quality and taste of the food in the buffet restaurant was OK, but not what you would expect from a 5 star hotel. Also, the fact that only two WiFi devices are allowed online at the same time reminds me of something from the 1990s

Our hotel has responded to the review
Our hotel has responded to the review

Dear Soren, Thank you for sharing your feedback. Please be assured that matters raised will be addressed to concerned teams for review and immediate action. Allow us please to apologize for the inconveniences caused. On a lighter note, thank you for your appreciation to our property and the hospitality of our staff who made your stay more comfortable. We have always been dedicated to providing quality service and you have helped us improve through sharing your feedback. We hope to have the opportunity to welcome you back and serve you better in the near future. Sincerely, Yasser Ahmed General Manager

AccorHotels certified review
Nasheet J. Solo - 31/01/2018
« Great property »

Good Property nice location big rooms with good service frendly staff really it's a 5* property

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nasheet, It’s so fulfilling when our guests are satisfied with their stay! Your feedback will be shared to the team and will serve as an encouragement to us as we strive to continuously improve the quality of our services. Thank you for your patronage to Marjan Island Resort and Spa and we hope to welcome you again soon! Sincerely, Yasser Ahmed General Manager

AccorHotels certified review
Khalil A. A. Couples - 30/01/2018
« Great »

Friendly staff and helpful, great facilities and lovely atmosphere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khalil, We are pleased to know of your great stay. Thank you for your appreciation to our place and impressed by our facilities. Your feedback will be shared to the team and will serve as an encouragement to us as we strive to continuously improve the quality of our services. Thank you for recognizing the helpfulness and hospitality of our staff who had contributed in making your stay more comfortable. Thank you for your patronage to Marjan Island Resort and Spa and we hope to welcome you again soon! Sincerely, Yasser Ahmed General Manager

AccorHotels certified review
Ravi K. Business - 30/01/2018
« excellent »

very Satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ravi , We are so pleased that you had an excellent experience following your recent stay with us! Your feedback will be shared to the team and will serve as an encouragement to us as we strive to continuously improve the quality of our services. Thank you for your patronage to Marjan Island Resort and Spa and we hope to welcome you again soon! Sincerely, Yasser Ahmed General Manager

AccorHotels certified review
Joanna J. Business - 30/01/2018
« Sweetly satisfying »

My name is actually Joanna J. and I shared a room with Chisomo. Our stay was very enjoyable! I especially loved that Chisomo, who hurt her knee, could keep the wheelchair for as long as she needed it at the hotel. The food was fantastic, the staff were splendid.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joanna, Thank you the very positive feedback and we are pleased to know that the wheelchair aided in certain way that didn’t bother you to have an enjoyable vacation. Your feedback will be shared to the team and will serve as an encouragement to us as we strive to continuously improve the quality of our services. Thank you for your patronage to Marjan Island Resort and Spa and we hope to welcome you again soon! Sincerely, Yasser Ahmed General Manager

AccorHotels certified review
Mohammed A. Business - 30/01/2018
« Thanks »

Good to some extend

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammed, Thank you for sharing your feedback. It is a regret that certain of your requirements were not met during the time of your stay. The issue with the cleanliness and to improve the Food and Beverage offers were noted. Rest assured that this will be carried over. Your feedback is very essential for us to assess and constantly improve the quality of our service. We hope to have another opportunity to serve you better in the near future. Sincerely, Yasser Ahmed General Manager

AccorHotels certified review
Ashique M. A. Couples - 29/01/2018
« AWESOME »

Really Awesome stay and a very different stunning view of nature.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ashique, We are happy to know of your awesome stay with us! Your feedback will be shared to the team and will serve as an encouragement to us as we strive to continuously improve the quality of our services. Thank you for your patronage to Marjan Island Resort and Spa and we hope to welcome you again soon! Sincerely, Yasser Ahmed General Manager

AccorHotels certified review
Monaliza Families - 29/01/2018
« “A joy for the whole family! »

It has everything you need for the whole family, great food, lovely facility and entertainment. I got a free upgrade too :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monaliza, Indeed Marjan Island Resort and Spa is the place to be when all you wanted is a quality time for the whole family. We are pleased to know of your enjoyable experience and we are glad that you are happy with the upgrade! Your feedback will be shared to the team and will serve as an encouragement to us as we strive to continuously improve the quality of our services. Thank you for your patronage to Marjan Island Resort and Spa and we hope to welcome you again soon! Sincerely, Yasser Ahmed General Manager

AccorHotels certified review
Yusuf A. Families - 29/01/2018
« Great hotel »

I have really enjoyed the staying.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yusuf, We are pleased to know of your enjoyable experience following your recent stay with us. Your feedback will be shared to the team and will serve as an encouragement to us as we strive to continuously improve the quality of our services. Thank you for your patronage to Marjan Island Resort and Spa and we hope to welcome you again soon! Sincerely, Yasser Ahmed General Manager

AccorHotels certified review
Farhan Business - 28/01/2018
« The facilities were good but the room was not comfortable. »

The facilities available are good but the room was dissatisfactory. The sofas were not comfortable to sit on, 1 of them had a stain on it. The bed was not as comfortable as you would expect from a 5-star resort, it felt like an ordinary hotel. The room service was poor as well, I had requested for a toothbrush in the morning and I had not received it and the receptionist claimed there were toothbrushes in the bathroom when there weren't any.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Farhan, I deeply regret to know of your unfortunate experience and please know that matters raised had been addressed to concerned teams. Rest assured that appropriate actions will be taken and to avoid occurrence of the same in the future. On a lighter note, thank you for appreciating our facilities. We have always been dedicated to providing quality service and you have helped us improve through sharing your feedback. We hope to have another opportunity to serve you better in the near future. Sincerely Yasser Ahmed General Manager

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