Hotel - Pullman Kuala Lumpur City Centre - Hotel & Residences
Pullman Hotel Pullman Hotel

Pullman Kuala Lumpur City Centre - Hotel & Residences

4.0/5 3,646 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Services for children
    • Babysitting on request (Paying)
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air conditioning with individual remote
    • Air Conditioning
  • KLIA 1
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
    • Japanese
  • Reception open 24 hours a day
  • Late Check Out
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Services for children
    • Babysitting on request (Paying)
    • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 4 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 13 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Our rooms

Our rooms are designed with comfort which features 450 spacious rooms and 157 fully serviced apartments, providing a place to unwind or to catch up on work.

  • 607 rooms
  • 503 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Safe deposit box
    • Automatic air control
    • Free in-room mineral water
    • WIFI in your room
    • Wide working desk
    • Telephone in bathroom
    • Satellite/cable colour TV
    • Air conditioning with individual remote
    • Baby bed
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 8,877 reviews

Our guest reviews for Pullman Kuala Lumpur City Centre - Hotel & Residences

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,646 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Solo travel - 13/12/2018 TripAdvisor review
« Center of the Center »

Hotel is located at the center of KL and it only takes you few minutes walk to a big shopping mall, where you can have everything you need there. The public transportations are close by too. Such a convenience location. Services are all on points and room is cozy, but there is a construction site next to the hotel and bit noisy in the morning while I was sleeping. Other then that were fine for me.

Kevin O. Business - 11/12/2018 AccorHotels certified review
« Mr Kevin O. »

Great

Poh Families - 10/12/2018 AccorHotels certified review
« Generally good but staff need training and some attention to detail »

Renovated apartment great size . Shower unfortunately leaked due to poor seal. Staff at food outlets need training to improve the experience....shangrila is still the benchmark for this.

Dato A. S. S. Business - 10/12/2018 AccorHotels certified review
« Fantastic »

We hv been treated very professionaly by your ground crews, front counters as well as f &b staffs.

Kelly T. Families - 10/12/2018 AccorHotels certified review
« Slow »

My check in was delayed by 1.5hrs. After 1.5hrs waiting from 2pm to 345pm, the reception did not give any priority for check in. During check our time, there is only 1 staff at the main counter and another trainer ( properly) standing beside. Manager at priority check in counter. Waited another 40mins. My husband has just gotten the ACCOR Club member and now we all regretted joining.

Mr H. B. M. Families - 10/12/2018 AccorHotels certified review
« Fantastic stay »

Pullman have been our yearly holiday stay.Wonderful staff and a very good hotel.Apartment room comes with full aminities.Interior recently renovated.Very confortable room.Cheeeeeeers

Erich Business - 10/12/2018 AccorHotels certified review
« Distributor Meeting SEA »

Great stay, professional support for the meeting.

Wendy L. Families - 10/12/2018 AccorHotels certified review
« Great hotel, great location »

got a great deal with the Accor special 40% discount. Very good service and convenient location.

Siu-lun P. Couples - 10/12/2018 AccorHotels certified review
« The room was way better than we expected »

Great welcome and great service.

Chong S. H. Families - 10/12/2018 AccorHotels certified review
« Positive experience »

All went very well. The stay over 2 nights had been good for the children and grandparents. Only feedback is the strong overwhelming glue smell at Room #1934, due to recent renovation.

Lia Families - 10/12/2018 AccorHotels certified review
« Great location, very comfy bed »

We spent two wonderfull nights at Pullman City Centre for weekend getaway. Thanks for the warm and friendly.welcome. as usual, we got welcoming gift, thank you Accorplus club. the staffs are nice and professional. Fast Check-in/out process. Location is great sinxe it is located not far from the famous Bukit Bintang and Pavillion. The bed is very comfy. It would be much much better if we could gave room.with twin towers view but unfortunately the staff said not available. Hope, we can stay there again and try the swimming pool;).....and have the room with nice view.

Fu S. K. Friends - 09/12/2018 AccorHotels certified review
« Mr. »

Feel like at home.

Khairi Families - 09/12/2018 AccorHotels certified review
« Pleasant stay »

Overall the stay was pleasant and nice. I booked two room and request for nearby but were given on the different floor. I wouldnt mind to have the room in different floor but if request been fullfill it would be more great. The both room condition okay and all in order. The bed was so comfortable. I would like to thank to Mr Subra the F&B Manager and his team for making us feel welcome. He even reserved a table for my family having breakfast even its crowded with people. Just keep it up guys and maintain the services. Definitely will come back and recommend to my fellow cellouges.

Anonymous Business - 09/12/2018 AccorHotels certified review
« comment »

fantastic

Lionel O. Couples - 09/12/2018 AccorHotels certified review
« Great host, amazing staff and fabulous location in KL »

Our LeClub membership went a long way. The club lounge was superb with quality wines and cocktails served every evening night. The room upgrade was a real treat with a panoramic view of the city. The Chinese restaurant was fab so was the pool bar. Finally Lyndom’s private gathering just before the festive season was a lovely touch. Everyone was so helpful from the doorman to the bell boy, the receptionist and the club lounge staff. Great stay throughout. We will definitely return.

Danya S. Couples - 09/12/2018 AccorHotels certified review
« Wonderful Stay! »

We had a wonderful time during our stay and loved the hotel! The staff were all great with a special mention to Haris in concierge who was particularly helpful. We will definitely be back again!

Anonymous Business - 08/12/2018 AccorHotels certified review
« Wonderful! »

It was a good night sleep.

Business - 08/12/2018 TripAdvisor review
« Surrounded by construction sites »

Now surrounding is not so nice with many construction sites, location is far walking distance to klcc. Breakfast, lunch and room service food is good. However, little TV choices, no MTV. Still the Accord feel whenever you step into the hotel and room.

Tim Business - 07/12/2018 AccorHotels certified review
« Inconsistent hotel product, great service »

When you arrive at the hotel, you enter a very modern and great looking lobby, which extends to its restaurant and lobby lounge. However once you get to the elevator and room, you start noticing that this quite a dated hotel that is in need of a further upgrade. Room was bland and nothing to write home about, which is inconsistent with the lobby / restauarnt. Room service was good and prompt and overall the service level was great. But for same amount, you could probably stay in a newer hotel in the area.

Stephen Business - 07/12/2018 AccorHotels certified review
« Location not walking distance to KLCC, surrounded by many construction sites »

Overall hotel is pretty ok, except being surrounded by many construction sites.

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