Pullman Kuala Lumpur City Centre - Hotel & Residences 5 stars

TripAdvisor rating 4.0/5 3,793 reviews
Pullman Kuala Lumpur City Centre - Hotel & Residences
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Room 1

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Hotel extras

  • Impeccable friendly guest service

  • Specialty restaurants for the adventurous traveler

  • Stunning landscaped terrace

  • Located in the Golden Triangle near shopping and entertainment

  • Close to luxury boutiques and KL tourist attractions

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • KLIA 1
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Late Check Out
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Services for children
Catering
  • Breakfast
  • 4 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 13 meeting room(s)
  • Conventions hotel

Hotel location

Pullman Kuala Lumpur City Centre - Hotel & Residences

4 Jalan Conlay
50450
kuala lumpur
malaysia

Tel: +60321708888

Fax: (+60)3/21708808

Contact email

Check-in from 14h00

Check out up to 12h00

  • GO KL FREE :   GREEN LINE PAVILLION

  • RAPID KL MONORAIL :   MR7 RAJA CHULAN

  • By plane

    KLIA 1 At 56km / 34.8 miles - Shuttle paying

  • By plane

    KLIA 1 AND KLIA 2 At 56km / 34.8 miles

  • By train

    RAJA CHULAN STATION At 0.5km / 0.31 miles

GPS :3.15013, 101.7145

Currently, close to our hotel

The Petronas Towers: Entrapment in Kuala Lumpur

From 01/01/2019 to 31/12/2019

At 830 m

Citrawarna Festival

From 01/09/2019 to 01/09/2019

At 1.2 km

Kuala Lumpur Festival

From 01/07/2019 to 31/07/2019

At 1.2 km

Malaysia's National Day

From 31/08/2019 to 31/08/2019

At 1.2 km

Our accommodations

Our rooms are designed with comfort which features 450 spacious rooms and 157 fully serviced apartments, providing a place to unwind or to catch up on work.

DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: x2
  • Area: From 35
  • Views: Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

GRAND DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: x2
  • Area: From 54
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

PREMIUM GRAND DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: x2
  • Area: From 54
  • Views: Panorama view *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

EXECUTIVE CLUB ROOM, Club Lounge Access, 1 King Size Bed

  • Max. number of persons: x2
  • Area: From 35
  • Views: Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

DELUXE ROOM, 2 Single Size Beds

  • Max. number of persons: x2
  • Area: From 35
  • Views: Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

EXECUTIVE CLUB ROOM, Club Lounge Access, 2 Single Size Beds

  • Max. number of persons: x2
  • Area: From 35
  • Views: Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

EXECUTIVE SUITE, Lounge Access, 1 King Size Bed

  • Max. number of persons: x3
  • Area: From 122
  • Views: Panorama view *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

PREMIUM DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: x2
  • Area: From 35
  • Views: Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Automatic wake up call(...)

1 BEDROOM APARTMENT, 1 King Size Bed

  • Max. number of persons: x3
  • Area: From 59
  • Views: Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

2 BEDROOM APARTMENT, 1 King Size Bed, 2 Single Size Beds

  • Max. number of persons: x4
  • Area: From 104
  • Views: Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

PREMIUM DELUXE ROOM, 2 Single Size Beds

  • Max. number of persons: x2
  • Area: From 35
  • Views: Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Automatic wake up call(...)

Our restaurants and bars

SEDAP RESTAURANT

Type of cuisine: International

Drawing inspiration from the Malaysia phrase 'Sedap', which means 'delightful', 'Sedap' offers a sumptuous buffet spread daily, for breakfast, lunch and dinner. The a la carte menu features a selection of Malaysian favourites and International cuisine.

RED CHINESE CUISINE

Type of cuisine: Chinese

A uniquely themed Chinese restaurant that offers a modern Chinese specialties such as dim sum, congee as well as vegetarian and live seafood dishes. There are also 4 exclusive private rooms. Opens for lunch and dinner. Closed on Monday and Public Holiday.

ENJU

Type of cuisine: Japanese

Featuring a sushi counter and 3 private rooms, Enju offers a casual Japanese dining experience. Closed on Sunday and Public Holiday.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LIVING SPACE

Type of cuisine: International

Catering only to Residences guests and occasional events, the Residential Lounge offers a club type ambiance.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BLU BAR & CIGARS

Photo non contractuelle / Strictly non binding

Cosmopolitan lounge and bar overlooking the hotel lobby with an extensive selection of beverages, innovative Asian tapas style menu and a separate cigar, whiskey and sports bar.

TERRACE POOL

Photo non contractuelle / Strictly non binding

A sanctuary by the pool. Have a well-deserved relaxing time with a la carte menu while enjoying cool drinks. The bar serves a wide selection of beverages including Happy Hours for wines, beer, cocktails or juices.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 577 m²

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 480 people

Find out more
Pullman Kuala Lumpur City Centre - Hotel & Residences Meeting Room

Our guest reviews for
Pullman Kuala Lumpur City Centre - Hotel & Residences

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

10,095 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

3,793 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Poor experience

Customer review rating 4.2/5

L. Business - 16/05/2019 AccorHotels certified review

I stayed for 3 nights in your hotel. Found there was water leakage from the rooftop in the bathroom on the last night. Someone came to fixed it but it was not fix and water (dark in color) was still dripping. Wasted 2 hours and changed to another room but the WIFI connection was so poor and there is noise from water pipe for the whole night that I couldn't sleep at all.

Good service

Customer review rating 4.2/5

Torsak Business - 16/05/2019 AccorHotels certified review

Good service and location

Pleasant Return Stay

Customer review rating 4.2/5

T. T. H. Business - 15/05/2019 AccorHotels certified review

Stayed in this same property about 3.5 years back. The property was being progressively renovated then. Back then some of the fittings were showing their age. Personally feel the renovations were nicely done. The fittings and furnitures in good shape and quite nicely done. The staff were all very friendly and professional Think only small flaw seemed to be the seal on the shower cubicle in the Master Bedroom of our 2-bedroom unit was not tight enough. Water splashed out and cause the area to be a bit wet.

Not good

Customer review rating 4.2/5

Hussein Business - 15/05/2019 AccorHotels certified review

My shower was flooding after taking shower. Water will accumulate until the cleaner dry it.

Everything was up to expectations!

Customer review rating 4.2/5

Dew T. Business - 15/05/2019 AccorHotels certified review

Even though ashtray was missing from my smoking room, it was promptly brought to me. Room was clean and did not reek of old cigarettes smoke despite it was a smoking room.

MR

Customer review rating 4.2/5

Philipo V. C. Business - 15/05/2019 AccorHotels certified review

Very pleasure and relax, very good invirornment

Customer review rating 4.2/5

Uli Families - 14/05/2019 AccorHotels certified review

Delicious breakfast.

Great location , Quality Hotel

Customer review rating 4.2/5

Robert M. Business - 14/05/2019 AccorHotels certified review

16 Day business trip to KL with the Pullman KLCC being a perfect locations for business in the city

Mr

Customer review rating 4.2/5

Hung T. N. Couples - 14/05/2019 AccorHotels certified review

Excellent facility, helpful and nice staffs

Amazing hospitality right in the heart of the city

Customer review rating 4.2/5

Jean-paul G. Business - 14/05/2019 AccorHotels certified review

As per my usual stays at Pullman City Centre, great service .

Very nice staff and stay in the refurbished hotel.

Customer review rating 4.2/5

Nigel D. Couples - 13/05/2019 AccorHotels certified review

Room was just what we wanted and the amenities were fantastic. Will defiantly stay again so we can stay longer and experience more of the hotel

Customer review rating 4.2/5

Hamid Business - 13/05/2019 AccorHotels certified review

it was ok

Customer review rating 4.2/5

Mikko Friends - 13/05/2019 AccorHotels certified review

The room is clean and the bed is comfortable

Awesome

Customer review rating 4.2/5

Sherri C. Friends - 12/05/2019 AccorHotels certified review

Fantastic

not that exciting

Customer review rating 4.2/5

Farah Business - 12/05/2019 AccorHotels certified review

Paid the room price inc breakfast for one. but for sahur, only limited food is provided, which the choices are not really nice. the waiter didn't even allow me to take cereal for sahur. Quite disappointed as I pay the full price for breakfast buffet.

An Oasis in the City

Customer review rating 4.2/5

Anthony B. Couples - 12/05/2019 AccorHotels certified review

Pullman KLCC is a great place to stay when you're visiting KL. Spacious and elegant. Quiet and relaxed. Nice outdoor terrace with pool and bar. Conveniently located within a short walk of Pavillion shopping and restaurants.

Excellent

Customer review rating 4.2/5

Mohamad K. H. A. K. Friends - 12/05/2019 AccorHotels certified review

It was a great experience during ny stay. They upgraded me to a larger room with no extra charges,

A pleasant stay for a long weekend in KL

Customer review rating 4.2/5

Abdullah Solo - 12/05/2019 AccorHotels certified review

Warm welcome and speedy check in on arrival. Nice room with good amenities. Staff were friendly and courteous.

Pleasant and cordial.

Customer review rating 4.2/5

Marvin Business - 11/05/2019 AccorHotels certified review

Overall, I enjoyed my 4D/3N stay at this hotel. Front desk service was very good and the food was excellent at the cafe, although I found the waitering service to be somewhat slow.

Good location, bad housekeeping

Customer review rating 4.2/5

C. Friends - 11/05/2019 AccorHotels certified review

Housekeeping didn’t clean the room when I came to my room at 2pm. I called housekeeping to clean the room, but after 1.5 hour the room still not cleaned yet. Then before leaving the room I asked the reception to have my room cleaned. When I came back to my room at 6pm, the room had been cleaned, but the garbage is still there.

Dear Mr.C., Thank you for taking the time to tell us about your experience at the Pullman Kuala Lumpur City Centre - Hotel & Residences. Please accept my sincerest apologies for the service shortfall you experience with our housekeeping service. I can assure you that I have personally review your feedback with our Housekeeping Manager, to ensure proper training and corrective action are taken and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Morgane Borrel Guest Experience Manager
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