Pullman Kuala Lumpur City Centre - Hotel & Residences 5 stars

TripAdvisor rating 4.0/5 3,773 reviews
Pullman Kuala Lumpur City Centre - Hotel & Residences
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Hotel extras

  • Impeccable friendly guest service

  • Specialty restaurants for the adventurous traveler

  • Stunning landscaped terrace

  • Located in the Golden Triangle near shopping and entertainment

  • Close to luxury boutiques and KL tourist attractions

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • KLIA 1
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Late Check Out
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Services for children
Catering
  • Breakfast
  • 4 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 13 meeting room(s)
  • Conventions hotel

Hotel location

Pullman Kuala Lumpur City Centre - Hotel & Residences

4 Jalan Conlay
50450
kuala lumpur
malaysia

Tel: +60321708888

Fax: (+60)3/21708808

Contact email

Check-in from 14h00

Check out up to 12h00

  • GO KL FREE :   GREEN LINE PAVILLION

  • RAPID KL MONORAIL :   MR7 RAJA CHULAN

  • By plane

    KLIA 1 At 56km / 34.8 miles - Shuttle paying

  • By plane

    KLIA 1 AND KLIA 2 At 56km / 34.8 miles

  • By train

    RAJA CHULAN STATION At 0.5km / 0.31 miles

GPS :3.15013, 101.7145

Our restaurants and bars

SEDAP RESTAURANT

Type of cuisine: International

Drawing inspiration from the Malaysia phrase 'Sedap', which means 'delightful', 'Sedap' offers a sumptuous buffet spread daily, for breakfast, lunch and dinner. The a la carte menu features a selection of Malaysian favourites and International cuisine.

RED CHINESE CUISINE

Type of cuisine: Chinese

A uniquely themed Chinese restaurant that offers a modern Chinese specialties such as dim sum, congee as well as vegetarian and live seafood dishes. There are also 4 exclusive private rooms. Opens for lunch and dinner. Closed on Monday and Public Holiday.

ENJU

Type of cuisine: Japanese

Featuring a sushi counter and 3 private rooms, Enju offers a casual Japanese dining experience. Closed on Sunday and Public Holiday.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LIVING SPACE

Type of cuisine: International

Catering only to Residences guests and occasional events, the Residential Lounge offers a club type ambiance.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BLU BAR & CIGARS

Photo non contractuelle / Strictly non binding

Cosmopolitan lounge and bar overlooking the hotel lobby with an extensive selection of beverages, innovative Asian tapas style menu and a separate cigar, whiskey and sports bar.

TERRACE POOL

Photo non contractuelle / Strictly non binding

A sanctuary by the pool. Have a well-deserved relaxing time with a la carte menu while enjoying cool drinks. The bar serves a wide selection of beverages including Happy Hours for wines, beer, cocktails or juices.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 577 m²

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 480 people

Find out more
Pullman Kuala Lumpur City Centre - Hotel & Residences Meeting Room

Our guest reviews for
Pullman Kuala Lumpur City Centre - Hotel & Residences

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

9,918 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

3,773 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Room is OK but air condition is not cool and breakfast is not ok

Customer review rating 4.2/5

Vachiraporn Business - 18/04/2019 AccorHotels certified review

In general everything is OK. However the air condition is a bit warm even I turned to 19 already. Breakfast is not delicious. In the morning some days I had to wait for the queue with no concrete reason just because your waiter had to wait for another waiter to bring other guest to the table. Not well organized at all.

Excellent location

Customer review rating 4.2/5

Christine Families - 18/04/2019 AccorHotels certified review

Nice and friendly

Poor Housekeeping

Customer review rating 4.2/5

M C. Couples - 18/04/2019 AccorHotels certified review

Gerie at the reception are very helpful. On my 2nd day, i had switched off the DND sign for housekeeping to make up my room around 330pm. When i came back to the hotel around 630pm, i asked the HSKP staff if they can clean my room but got a reply "we dont clean after 6pm" I dont think Turndown service is part of the members benefit in this hotel.

Amazing stay

Customer review rating 4.2/5

Mohamed F. Business - 17/04/2019 AccorHotels certified review

one of the best hotels in KL

Satisfied

Customer review rating 4.2/5

Sanjay Business - 17/04/2019 AccorHotels certified review

Satisfied

Nice

Customer review rating 4.2/5

Firdaus Families - 17/04/2019 AccorHotels certified review

Nice room & comfortable.. Good enviroment & city view.. Like the pool and also staff were attend us for drink

Excellent

Customer review rating 4.2/5

Thomas Business - 17/04/2019 AccorHotels certified review

Very friendly and welcoming stuff from check in till check out. Everything was up to my expectation. Thank you for the enjoyable weekend.

Great

Customer review rating 4.2/5

Anonymous Couples - 17/04/2019 AccorHotels certified review

For a short stay it was great

Customer review rating 4.2/5

Cess M. Business - 16/04/2019 AccorHotels certified review

Our accommodation was pre-paid by the company, emailed the bank reference to Kit Ze-Kang by March 29 and we ( 2 guests for 2 rooms) checked in last Apr 1. Unfortunately, the front office did not acknowledge receipt of our payment despite showing the email reference for some reason maybe it was not yet cleared with the bank. Fine! but I would have appreciated if your front office staff atleast offered to get from us a minimum security deposit instead of the whole stay (5nights) deposit amount. It is not as if we dont have the capacity to pay knowing that our company already paid and there was an email reference shown! This matters to me bec the said amount was swiped using my PERSONAL DEBIT acct. (since i dont have my credit card with me that time) although I understand that the amount will be returned back to me as soon as the payment of our company was acknowledged . And as of this writing, the total amt. hasnt even been returned to my PERSONAL account yet! Add to the dismay, despite leaving a message about the prepaid payment upon check-in, there was not even an immediate follow up for the next 3 days with your bank or to whoever to validate what we are saying! The only time it was given the attention we were expecting was when we again for the 3rd time/day approached your front desk plus maybe the follow up made by my colleagues back in Manila to Kit Ze Kang in fear of checkout issues if you dont acknowledge our payment. This is a coordination issue! Something that is so disappointing and is not something I would have expected from such a premier hotel like yours.

Excellent stay.

Customer review rating 4.2/5

Jumat Y. Families - 16/04/2019 AccorHotels certified review

The front decks personal is very helpful friendly and professional during their duties.

Good but a bit disappointed with the room size

Customer review rating 4.2/5

Anonymous Families - 16/04/2019 AccorHotels certified review

Quick check in Disappointed with small room Disappointed with construction noise in Spa Rooom service good

Very good

Customer review rating 4.2/5

J. Y. Business - 16/04/2019 AccorHotels certified review

relax

Outstanding

Customer review rating 4.2/5

Jenny Friends - 16/04/2019 AccorHotels certified review

Me and my friend stayed here to celebrate my birthday and it was truly an amazing experience. Our room was lovely, the bathroom was beautiful and the rest of the hotel was stunning. The pool and bar area was so relaxing and we absolutely loved the buffet breakfast. The hotel also took extra care to make sure I enjoyed my birthday by bringing a cake and card to our room. We were so sad to leave and I’m sure I’ll be back again one day.

Wonderful

Customer review rating 4.2/5

Grace Business - 16/04/2019 AccorHotels certified review

I love everything.. But just i ordered lamb and the mashed potato taste like instant mashed potato and its not nice at all. I expect more from a 5 stars restaurant

Great Hotel and very accommodating staff!

Customer review rating 4.2/5

Vernon V. Families - 16/04/2019 AccorHotels certified review

the hotel allowed us to checkin early and check out early. Extremely accommodating staff. The hotel is close to all the main Shops.

good experience of stay

Customer review rating 4.2/5

Cool3204 Business - 16/04/2019 AccorHotels certified review

Good experience of my stay

It is quite a nice and convenience to stay in your hotel.

Customer review rating 4.2/5

Suharty (. S. Families - 16/04/2019 AccorHotels certified review

Only thing that you may need to improve is housekeeping need to take notice the number of guests staying in the room. I have to call twice, once on the 2nd night and another on 3rd night to get my towel for my daughter even though I have given my number of pax in the room is 2 A and 1 C. Also there is no extra amenities for the 3rd person. It is important to have that noted by the start. Also the bathroom, the standing shower is leaking and lots of water flow over the shower area.

Comfy bed as usual

Customer review rating 4.2/5

Zaki Families - 16/04/2019 AccorHotels certified review

It was ok and satisfying.. the only thing is that I think the building and the equipment there need a bit upgrade and updated cause compared to other pullman hotel, i thing this is the most outdated one (im talking about the rooms n its decor n applience provided inside the room).

great

Customer review rating 4.2/5

Mirna Friends - 16/04/2019 AccorHotels certified review

good location, nice and comfy room, good service

Further improvement is required

Customer review rating 4.2/5

Balqish Families - 15/04/2019 AccorHotels certified review

Front desk - overall is OK. I felt welcomed. Room Service - the housekeeping staff is man which I felt less competent, quality of work is less tidy and neat compared to lady keeper. I accidentally saw one the housekeeping staff buttoning his pants (maybe he just finished doing his business is guest's room toilet) while cleaning my bedroom. I felt unpleasant and I have to wait outside of my room while waiting them finish make-up the room. This should not the tolerated and housekeeping staff should have a ground rule during their present at guest's room. Concierge - Awesome F&B - Food at Sedap restaurant is delicious, staff are friendly. Training Room facilities - Pullman should consider having a proper area / room for training purposes. during my training session at Level 2 (Red restaurant) the setup is too gloomy and not enough lighting for learning environment. then, they moved us to Level 22 which they modify 1 bedroom apartment to accommodate the training session. However, having the food close by the classroom is GOOD as we can have a free flow food and coffee throughout the session.

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