Hotel - Pullman Kuala Lumpur City Centre Hotel and Residences
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Pullman Hotel

Pullman Kuala Lumpur City Centre Hotel and Residences

No 4 Jalan Conlay 
50450  KUALA LUMPUR
MALAYSIA

3,000 reviews
TripAdvisor Rating Based on 3,000 reviews
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From 440.00 MYR Non member rate
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air Conditioning
  • KLIA 1
  • Reception open 24 hours a day
  • Ironing room
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years

Catering

  • 4 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 16 meeting room(s)
  • Conventions hotel
  • Business center with support staff
See all services

Hotel location

Our rooms

Our rooms are designed with comfort which features 445 spacious rooms and 157 fully serviced apartments, providing a place to unwind or to catch up on work.

  • 602 rooms
  • 290 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box
    • Automatic air control
    • Trouser press in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • WIFI in your room
    • Wide working desk
    • Telephone in bathroom
    • Air conditioning with individual remote
    • Crib on request
    • Minibar
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 5,136 reviews

Our guest reviews for Pullman Kuala Lumpur City Centre Hotel and Residences

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 3,000 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Rashidah S. Families - 15/08/2017
« Great service with the best concierge & restaurant team. »

The food is marvelous. The concierge team provides great service that caters to my needs during my stay. They ensure that my family is comfortable at all times. I've no regret & will choose to stay at Pullman again for my next retreat in KL. Thank you.

AccorHotels certified review
Didi Friends - 15/08/2017
« Experience with unfurbished room »

Was one of my favourite hotel during Prince Hotel time. Overall condition on hotel is well maintained as always. Friendly staff. Difference between reburbished room and non refurbished room definately have the difference. Was allocated to non refurbished corner room this round. Room is clean and spacious and with great view. Due to the hotel was quite fully booked, the disturbance is unavoidable with nearby guests going in and out at different hours and doors open and close. Having problem with water heater adjustment, is either too cold or too hot. One last thing is on the hotel breakfast where is rather dissapointing, not much choices available.

AccorHotels certified review
A. Couples - 15/08/2017
« Good location and service »

Location at bukit bintang area, many resto and large mall, shopaholic and other interesting area Quick check on and out and great service

AccorHotels certified review
Peng Solo - 14/08/2017
« Can be better! »

Lift service to carpark was faulty. It could be better if there is a notice display to inform guests. My stay was a last minute arrangement and I am without chargers for my phone and gadgets. Unfortunately, nearby convenient stores do not sell chargers and I have to seek assistance from your staff at counter. Still there was no charger for loan. The wake up alarm in the room doesn't charge my iphone.

AccorHotels certified review
Marvin T. Business - 14/08/2017
« Service is good, but can be better. »

Overall quite pleasant experience with the hotel staff. Shower is a little old and water temperature either too hot or too cold with little adjustment (room #2003).

AccorHotels certified review
Louis T. Couples - 14/08/2017
« Bad! »

There were bed bugs in our room 1202! After we request for a change of room, there were no amenities in the fridge!

AccorHotels certified review
Tyea Couples - 14/08/2017

Had a wonderful stay with Pullman, spotless clean.. thank you for the surprise cake and drink to mark our anniversary.. will definitely choose Pullman as our No. 1 stay in KL! Thank ou.

AccorHotels certified review
Erfan P. S. Business - 14/08/2017
« Luxury Hotel in KL City Center »

Pullman KL City Center is very nice hotel with very good location. The staff are also friendly and helpful. The room is nice and clean. The hotel is undergone some renovation (although you will not feel the construction), so, there are many new renovated rooms already finished. The breakfast are good and many choices. Even having breakfast in Executive Lounge is also nice as they also offer quite many hot dishes to order. When I was there, the Executive Lounge was still on renovation, so, it was temporarily moved to second floor, in the bar, but it is still good. The hotel is located just behind Pavilion Mall in Bukit Bintang. It need a short walk since it is separated by a big and busy street, so, it will be saver to go through pedestrian bridge which need a bit of walk, around 7 minutes walk to Pavillion. Bukit Bintang is a lively place where the crowd can last until 3 - 4 am in the morning.

AccorHotels certified review
Andrii F. Families - 13/08/2017
« Great »

Overall experience was pretty good

AccorHotels certified review
Hadi Z. Couples - 13/08/2017
« Honeymoon vacation »

We enjoyed our stay ib pullman hotel

AccorHotels certified review
Sue-ann C. Business - 13/08/2017
« Enjoyable stay »

I've stayed in this hotel back when it was still Prince Hotel. The stay is still very enjoyable with great training facilities.

AccorHotels certified review
Fasha Friends - 13/08/2017
« Great »

Was having problem checking in early since room was not ready yet. However the staff was so efficient i manage to get a room in half an hour. Awesome room, clean and modern looking. The bed is big and comfortable. Definitely will stay here again.

AccorHotels certified review
Ian Couples - 12/08/2017
« The Pullman is in a great location, close to everything that we wanted to see and visit. »

We stayed at the Apartments and we very impressed with the buffet breakfast. The chefs were continually replenishing the table. The staff were fantastic, especially the staff manning the 'lounge area' on level 10. They were very friendly and always welcoming. We felt we could pop in for a coffee during the day and nothing was too much bother. I can't remember the names of the staff members, but as level 10 was our main area of contact, I feel I need to mention that everyone was terrific, including the bar staff, especially Tommy.

AccorHotels certified review
L. Business - 12/08/2017
« poor »

very annoyed with the inactivated of the room key after 12pm sharp. ( Check out time ) , which I do not found in other 5 star hotel .. ....No humane consideration .

AccorHotels certified review
Chyehiong Business - 12/08/2017

It was comfortable. It would be better if tv channel comes with some news and music.

AccorHotels certified review
Anonymous Business - 12/08/2017
« Nice stay »

Nice location,great staff, huge room. If there were more options for breakfast, that would be wonderful!

AccorHotels certified review
Anonymous Families - 12/08/2017
« Very good »

Everything its Ok

AccorHotels certified review
Maryam I. Families - 11/08/2017
« love it »

5 star looking forward to stay at pullman klcc again

AccorHotels certified review
Salina B. Families - 10/08/2017

It was good

AccorHotels certified review
Peter O. Couples - 10/08/2017
« My stay at Pullman Kuala Lumpur City Centre »

I stayed at the Pullman KL City Centre for a night on 5/10/17. The hotel location is excellent which is just behind the Pavilion Shopping Center and very near to Bukit Bintang & Monorail station. The check in was fast and the staff were friendly and courteous. The room is big and the bed and pillows are very comfortable for a good night sleep. The Chinese restaurant food was good and as an Accor silver card member, we only pay for one person cost instead of two. The service at the Chinese restaurant were good. The check out was also fast. Overall, I would rate the hotel at 4.5 out of 5 and will definitely stay at this hotel on my next return trip.

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