Hotel - Mercure Maitland Monte Pio
Mercure Hotel Mercure Hotel

Mercure Maitland Monte Pio

3.5/5 185 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Wheelchair access
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:45-21:00
    • Opening hours : Week-end 07:00-21:00

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Copy/print service available
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Hotel location

Our rooms

  • 41 rooms
  • 41 non-smoking rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for Mercure Maitland Monte Pio

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 185 reviews
Business - 08/12/2018 TripAdvisor review
« Excellent stay, will be back »

Great service & a fantastic stay. Rooms were clean & fresh. The food at the restaurant was delicious. Very friendly staff. We were also upgraded being an Accor member. They did everything right to acknowledge our loyalty

Couples - 12/11/2018 TripAdvisor review
« Monte Pio Hotel »

Overall a very good experience. Staff helpful and friendly. Rooms clean and tidy. Breakfast on both mornings was great.We have stayed here on at least 5 occasions and would have no problem recommending the hotel. times

Business - 31/10/2018 TripAdvisor review
« Average Standard but lovely location »

First time staying at hotel, is a little dated and rooms are okay. Upgraded to a spa suite although the bathroom situation is odd with shower in spa but ridiculously high shower head with no shower curtain. Made showering feel awkward. Colleague had a standard room which was 3 times the size so was disappointed in that upgrade. Check in process was a bit "clunky" and not smooth and not welcome of accor membership in room with free drink etc.

Family - 04/10/2018 TripAdvisor review
« Daggy and Disappointing »

This hotel is disappointing. The location is good, and the basics are there, but it has had a series of bad makeovers that just do not work including bronze mirror ceiling tiles in reception (Yeh the 1980s). It results in poor room layout, frameless showers that leak all over the floor, complicated WiFi that you give up on and poor room decor. The building has charm that fails to transfer to the room. And! Dirty! Coffee stains in cups, water left from previous occupant in coffee machine, and rubbish in the desk draw. It was the sun screen cap left sitting on a ledge near the pool that did it for me as I visited at the end of Winter, so it had been the for months. Housekeeping has gone missing and management is blind. What did I like – the hot water and shower were great and the towels fluffy, the staff friendly and helpful and walking through my French door onto the verandah and looking at the hills around Maitland was charming. I would try to avoid staying at this hotel again.

mary l Couples - 20/08/2018 TripAdvisor review
« Pleasant stay at charming hotel »

We settled on the Mecure Monte Pio as it sounded very interesting. We were not disappointed as it was a charming hotel, very clean and comfortable. The staff were friendly and helpful. We ate at the restaurant and found it to be very good.

David C Family - 21/02/2018 TripAdvisor review
« Weekend away in Maitland »

It's a lovely hotel with heaps of character. A lovely old building which has been converted to a nice hotel. Sadly the pool couldn't be used due to cleaning. The staff are very friendly but the service is very slow.

Family - 03/01/2018 TripAdvisor review
« Nice experience »

The hotel was very quiet but, I suspect, not very busy which may have helped with that. The room as clean and serviced daily. The staff was accommodating and polite. There was no issue with arranging a late checkout which was appreciated. Overall a good experience

Solo travel - 05/12/2017 TripAdvisor review
« Overrated »

Price was not good value for room or restaurant. Bathroom badly appointed. Shower door didn't close properly and water went over the floor. Basin too big so I couldn't sit on toilet properly. Buffet breakfast very disappointing compared to other Mecure hotels. I would stay somewhere cheaper next time.

Couples - 09/05/2017 TripAdvisor review
« Never Again »

We have stayed at this property before and weren't that impressed however it was close to the event we were attending. We arrived on the Friday night and told the restaurant was closed due to a gas leak but would be open for breakfast don't get that. Last year we stayed at the exact same time and told the restaurant was closed due to a kitchen fire but would be open for breakfast. These people are just liars we are Accor plus gold members and didn't receive the standard room upgrade and when we enquired the receptionist said oh I can upgrade you if you like. Never again wouldn't recommend the place probably why the place was almost empty even with a large Ag field day nearby where reps come from all over the eastern states.

Business - 30/04/2017 TripAdvisor review
« Good hotel »

I arrived in the evening and the staff were very welcoming. Food in the restaurant was good and service great. The room was good, the only challenge with the rooms is that they are near a main road so you do get traffic noise, other than that the rooms are fine. The hotel is a gorgeous place, just needs a good vacuum.

Couples - 29/03/2017 TripAdvisor review
« Overnight stay »

The property is excellent, staff are very helpful and friendly. Food good. We will continue to stay here when travelling. The only thing that is lacking is atmosphere but that is not the hotels fault, as it really is a travellers stopover, and does not get a lot of passing traffic I think.

Couples - 21/03/2017 TripAdvisor review
« Monastic in Maitland »

Situated in a former monastery the Monte Pio is an interesting building with non-standard Mercure features though in other ways it is recognisable as a Mercure. Very comfortable large room and very good meal in the restaurant. Appears to be rather under-staffed and the general maintenance of the building and cleaning of our room were not to an acceptable standard. Overall, a good stay and we would book again

Couples - 22/02/2017 TripAdvisor review
« Overnight stay »

We stayed as a filler night between our time at the Mecure Grand Vintage in Rothbury. A wonderful old world charm hotel with super friendly staff and a restaurant that served well prepared and enjoyable meals. Our room was lovely, the bed very comfortable. My wife and I would love to return to this area in the future and this hotel would be 1st on our radar. fantastic.

Friends getaway - 16/02/2017 TripAdvisor review
« Average »

I don't like to complain, but in order for this hotel to provide Accor standards they need to be told and to lift their game. Reception was not welcoming at all. Breakfast was probably poorer quality than Ibis. The rest of the hotel was excellent. The outside security lights were too bright which made for a lit up room all night.

Couples - 07/01/2017 TripAdvisor review
« Room not seviced »

We stayed 3 nights, we were informed prior to our stay that the restaurant would not be open during our stay, except breakfast, which was good. Surprising but no room service either. We were extremely disappointed that our room was not serviced at all during our stay, even though requested, except 2 towels being replaced once! When I asked reception why the room was not serviced, the reason was it is public holidays and there would be no staff to service. Never come across this in all my stays at Accor properties across the world. We will stay again but watch out for those public holidays!

Rod D Business - 17/12/2016 TripAdvisor review
« Peace and quiet »

I have stayed at this hotel on several occasions. The rooms are large and comfortable. Even when this hotel is full it does not have the hassle and busses of a city hotel, for the business traveller who spends excessive days and nights in hotels, this is one that lets you relax a bit.

Friends getaway - 02/11/2016 TripAdvisor review
« Comfortable and great service »

Stayed here recently for Jazz in the Vines. Ordered room service which came promptly and was delicious. Rooms were comfortable and modern. Buffet breakfast was fine - the decor of the breakfast room and hallways could do with an update. Staff friendly and accommodating

Keith M Couples - 29/10/2016 TripAdvisor review
« A quaint place to stay »

We stayed two nights at the Mercure Monte Pio. The building itself has a very long history as a convent, a school, an orphanage and as a hotel. The hotel was laid back and charming. Staff were friendly and welcoming. The quality of the rooms was excellent. Bed comfort was good as were the pillows. The bathroom was of a very high standard.. The restaurant was wholesome and well priced.

Business - 07/08/2016 TripAdvisor review
« July stay in Newcastle »

Nice old converted school to a nice hotel. Everything was available in the hotel and great for my staff members who stay and get jobs done and then retire for the evening at the hotel. Only one small comment was the hotel felt cold so could central heating was wished. Won't stop from more visits but will take something a little warmer next time.

Couples - 28/07/2016 TripAdvisor review
« Great experience »

The King Suite was decorated beautifully, with a stunning view of the countryside as the sun came up. The bed was one of the best we have ever slept on. The renovations to the bathroom was stylish and classy. Our Dinner was stunning and very well presented although the menu wasn't very extensive we were extremely happy with meal.

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