Mercure Maitland Monte Pio 4 stars

TripAdvisor rating 3.5/5 203 reviews
Mercure Maitland Monte Pio
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+ 16 Services
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Room 1

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Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
Leisure and activities
  • Swimming pool
  • Fitness centre
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Mercure Maitland Monte Pio

Cnr New England Highway
And Dwyer Street
2320
maitland
australia

Tel: +61249325288

Fax: (+61)2/49326788

Contact email

Check-in from 14h00

Check out up to 10h00

  • HUNTER VALLEY BUSES :  

  • By plane

    NEWCASTLE AIRPORT At 37km / 23 miles

  • By train

    TELARAH At 1km / 0 miles

GPS :-32.722716, 151.544214

Our accommodations

Standard Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 19
  • Wireless internet in your room
  • Coffee/tea making facilities

Standard Room 1 Queen Bed 1 Single Bed

  • Max. number of persons: 3
  • Area: From 18
  • Wireless internet in your room
  • Coffee/tea making facilities

Executive Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 31
  • Wireless internet in your room
  • Coffee/tea making facilities

Executive Spa Suite 1 King Bed

  • Max. number of persons: 2
  • Area: From 34
  • Wireless internet in your room
  • Coffee/tea making facilities

Our restaurants and bars

PINES RESTAURANT

Type of cuisine: International

The Pines Restaurant has been the scene for many romantic nights, family celebrations and formal business dinners. It has an extensive Australian and International menu topped off with an impressive wine list.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE LOUNGE BAR

Photo non contractuelle / Strictly non binding

A lovely place to relax and enjoy our wide range of beverages. It can be used as small function room or conference breakout area.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 220

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Mercure Maitland Monte Pio

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

203 reviews

Needs work

TripAdvisor rating 3.5/5

craigmarkey Family - 31/07/2019 TripAdvisor review

Beautiful heritage style building , staff very polite but not enough of them . The concierge also works in the kitchen and also serves behind the bar . We arrived at 830am for breakfast but no hot food in the bain maries and no staff to be found so we had to go to a cafe down the road. As a result the outside grounds also need a good clean up

Lovely historic hotel

TripAdvisor rating 3.5/5

D8018KFamandaw Family - 31/07/2019 TripAdvisor review

We enjoyed our stay at the Monte Pio, the historic building was beautifully converted and the rooms were clean & comfortable. The staff were lovely and friendly and the restaurant food was good quality and very tasty.

Ghost town

TripAdvisor rating 3.5/5

Patrick O Business - 13/07/2019 TripAdvisor review

I ha e stayed at this property mb any times over many years bu TV recently I get the impression it is slowly offering less and less. T hff e receptionist was the on look y person I saw at check in and it felt like the late shift even though it was only a bit after 7 pm. It was Monday and the rs e is no restaurant or room service. I did receive my room upgrade but there was no welcome gift customary for platinum members. Breakfast was good

Disappointing

TripAdvisor rating 3.5/5

Roving305926 Couples - 10/07/2019 TripAdvisor review

The reason for the low score is we were surprised at the very low level of staffing. It appears to be a low season, but the receptionist or manager was also the dining room wait staff. It was not clearly communicated what was happening when waiting. Also our room had 2 key issues. There was a power point in our room next to the tea and coffee facilities that was hanging out of the wall and was rather dangerous. And the water seal strip on the base of the shower screen door was broken so the water flooded the bathroom floor. It was annoying. The manager was excellent, but probably overwhelmed.

Monte Pio - Maitland

TripAdvisor rating 3.5/5

Relax01067193506 Business - 16/06/2019 TripAdvisor review

Difficult to keep such a large property updated. Was very clean and staff friendly. Reception was closed when I arrived at 9:00pm which can be expected when there are a minimum number of guests staying at the Motel.

Nice, clean and well positioned

TripAdvisor rating 3.5/5

cbansal1201 Family - 01/05/2019 TripAdvisor review

Nice, clean and well maintained property. The staff was super helpful and the rooms were comfortable. We stayed only for one night but overall experience was pleasant. Will definitely come back if we visit the area again.

Monte Pio

TripAdvisor rating 3.5/5

SharynM73 Family - 19/04/2019 TripAdvisor review

Disappointing visit the Monte was originally a convent so I was expecting beautiful furnishings and a step back n time, the furniture was dated and the the ornaments gaudy with poor quality plastic plants in pots large gold dolphins adorned an outdoor area the lamp in our room was twisted I went to straighten it and it fell off it was being held together with duck tape a large 70.s style mirror hung in our room cobwebs in the corners of the room some of the curtains hanging off the after spending the night before at the Mercure at Williamson where the decor is modern and clean it was so disappointing. The staff were friendly the bed was comfortable and the shower was great. Disappointing only in the tacky decor expected more for the money we paid.

Monte Pio Hotel

TripAdvisor rating 3.5/5

mikecH5426DN Couples - 29/03/2019 TripAdvisor review

Very good hotel. Friendly and helpful staff. Rooms are a good size and beds very comfortable. Hotel is close to Maitland centre and is only a short drive to the Hunter vineyards. Restaurant when open is excellent.

A lovely place to stay, lots of parking & away from the hustle bustle of town

TripAdvisor rating 3.5/5

322melc Business - 10/03/2019 TripAdvisor review

My experience at this hotel has meant I put this at the top of all the Mercure hotels I have stayed at previously - fantastic service, lovely rooms & nice views in an historical building too! Comfy bed, good amenities & the food at dinner was amazing (thank you Alicia) Only one staff member was a bit grumpy, but maybe he was having a bad day lol

Monte Pio hotel and Conference Centre

TripAdvisor rating 3.5/5

Edmund S Family - 07/02/2019 TripAdvisor review

It was great to come back to an air conditioned room in such hot weather. The room was clean and comfortable. Breakfast was uninspiring but dinner was fine except the Restaurant was closed on Sundays and Mondays

Frequent travelers

TripAdvisor rating 3.5/5

Neryl B Family - 17/01/2019 TripAdvisor review

This is a beautiful historic building. The decor is both modern and traditional. Our room was spacious, well appointed and spotless. Comfortable beds and excellent bathroom made our stay most enjoyable. The staff were extremely helpful and well trained.

Excellent stay, will be back

TripAdvisor rating 3.5/5

ReggieJ70 Business - 08/12/2018 TripAdvisor review

Great service & a fantastic stay. Rooms were clean & fresh. The food at the restaurant was delicious. Very friendly staff. We were also upgraded being an Accor member. They did everything right to acknowledge our loyalty

Monte Pio Hotel

TripAdvisor rating 3.5/5

mikecH5426DN Couples - 12/11/2018 TripAdvisor review

Overall a very good experience. Staff helpful and friendly. Rooms clean and tidy. Breakfast on both mornings was great.We have stayed here on at least 5 occasions and would have no problem recommending the hotel. times

Average Standard but lovely location

TripAdvisor rating 3.5/5

AccorMemberForever Business - 31/10/2018 TripAdvisor review

First time staying at hotel, is a little dated and rooms are okay. Upgraded to a spa suite although the bathroom situation is odd with shower in spa but ridiculously high shower head with no shower curtain. Made showering feel awkward. Colleague had a standard room which was 3 times the size so was disappointed in that upgrade. Check in process was a bit "clunky" and not smooth and not welcome of accor membership in room with free drink etc.

Daggy and Disappointing

TripAdvisor rating 3.5/5

SydneyTommy Family - 04/10/2018 TripAdvisor review

This hotel is disappointing. The location is good, and the basics are there, but it has had a series of bad makeovers that just do not work including bronze mirror ceiling tiles in reception (Yeh the 1980s). It results in poor room layout, frameless showers that leak all over the floor, complicated WiFi that you give up on and poor room decor. The building has charm that fails to transfer to the room. And! Dirty! Coffee stains in cups, water left from previous occupant in coffee machine, and rubbish in the desk draw. It was the sun screen cap left sitting on a ledge near the pool that did it for me as I visited at the end of Winter, so it had been the for months. Housekeeping has gone missing and management is blind. What did I like – the hot water and shower were great and the towels fluffy, the staff friendly and helpful and walking through my French door onto the verandah and looking at the hills around Maitland was charming. I would try to avoid staying at this hotel again.

Pleasant stay at charming hotel

TripAdvisor rating 3.5/5

mary l Couples - 20/08/2018 TripAdvisor review

We settled on the Mecure Monte Pio as it sounded very interesting. We were not disappointed as it was a charming hotel, very clean and comfortable. The staff were friendly and helpful. We ate at the restaurant and found it to be very good.

Weekend away in Maitland

TripAdvisor rating 3.5/5

David C Family - 21/02/2018 TripAdvisor review

It's a lovely hotel with heaps of character. A lovely old building which has been converted to a nice hotel. Sadly the pool couldn't be used due to cleaning. The staff are very friendly but the service is very slow.

Nice experience

TripAdvisor rating 3.5/5

rileyhanly Family - 03/01/2018 TripAdvisor review

The hotel was very quiet but, I suspect, not very busy which may have helped with that. The room as clean and serviced daily. The staff was accommodating and polite. There was no issue with arranging a late checkout which was appreciated. Overall a good experience

Overrated

TripAdvisor rating 3.5/5

fiona711v Solo travel - 05/12/2017 TripAdvisor review

Price was not good value for room or restaurant. Bathroom badly appointed. Shower door didn't close properly and water went over the floor. Basin too big so I couldn't sit on toilet properly. Buffet breakfast very disappointing compared to other Mecure hotels. I would stay somewhere cheaper next time.

Never Again

TripAdvisor rating 3.5/5

Stevo8282 Couples - 09/05/2017 TripAdvisor review

We have stayed at this property before and weren't that impressed however it was close to the event we were attending. We arrived on the Friday night and told the restaurant was closed due to a gas leak but would be open for breakfast don't get that. Last year we stayed at the exact same time and told the restaurant was closed due to a kitchen fire but would be open for breakfast. These people are just liars we are Accor plus gold members and didn't receive the standard room upgrade and when we enquired the receptionist said oh I can upgrade you if you like. Never again wouldn't recommend the place probably why the place was almost empty even with a large Ag field day nearby where reps come from all over the eastern states.

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