Novotel Melbourne Central Hotel 4.5 stars

TripAdvisor rating 4.0/5 130 reviews
Novotel Melbourne Central
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+ 23 Services
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Room 1

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Hotel extras

  • Located in downtown Melbourne, with free tram available for your convenience.

  • Free WiFi is available for all guests.

  • Choose from an array of dining options in and around the hotel.

  • In balance gymnasium is accessible to all guests

  • Each room is fitted with the high tech Google Chromecast Televisions by LG.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • MELBOURNE AIRPORT
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
  • Boat excursions
Business services
  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Melbourne Central

399 Little Lonsdale Street
3000
melbourne
australia

Tel: +61399298888

Fax: (+61)3/99298858

Contact email

Check-in from 14h00

Check out up to 11h00

  • SKY BUS :   SOUTHERN CROSS

  • MELBOURNE CENTRAL :   CENTRAL

  • MELBOURNE CENTRAL :   CENTRAL

  • TRAM :   ELIZABETH LINE LONSDALE STREET

  • By plane

    MELBOURNE At 22.9km / 14.23 miles

  • By plane

    MELBOURNE AIRPORT At 23.5km / 14.6 miles - Shuttle paying

  • By car

    WEST MELBOURNE At 4km / 2.49 miles

  • By train

    MELBOURNE CENTRAL At 0.4km / 0.25 miles

  • By train

    SOUTHERN CROSS At 1.6km / 0.99 miles

GPS :-37.81192, 144.96009

Currently, close to our hotel

Melbourne International Film Festival

From 01/08/2019 to 18/08/2019

At 417 m

Queen Victoria Market

From 01/01/2011 to 31/12/2019

At 672 m

Melbourne Aquarium, visit

From 01/01/2011 to 31/12/2019

At 998 m

Melbourne Zoo, visit

From 01/01/2011 to 31/12/2019

At 3.9 km

Melbourne Magic Festival

From 30/06/2019 to 13/07/2019

At 5.3 km

Discover the Great Ocean Road, Ecotour from Melbourne

From 01/01/2019 to 31/12/2019

At 5.9 km

Our accommodations

Whether travelling for business or leisure, Novotel Melbourne Little Lonsdale Street provides simple yet comfortable guest rooms in the heart of the CBD. Choose from a range of contemporary accommodations with impressive in room technologies. Rooms at this contemporary Melbourne hotel feature a minibar and complimentary wireless internet access, 55inch LG smart TVs, Chromecast and free WiFi. The hotel also features a fitness centre, cafe, restaurant and bar.

Standard Room 1 King Bed

  • Max. number of persons: ‌2
  • Area: From 20
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron
  • Direct dial telephone(...)

Superior Room 1 Queen Bed

  • Max. number of persons: ‌2
  • Area: From 22
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior Room 1 King Bed

  • Max. number of persons: ‌2
  • Area: From 22
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior Room 2 Single Beds

  • Max. number of persons: ‌2
  • Area: From 22
  • Views: City side *

* Subject to availability

  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron
  • Direct dial telephone(...)

Deluxe Room 1 King Bed

  • Max. number of persons: ‌2
  • Area: From 28
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Deluxe Room 2 Double beds

  • Max. number of persons: ‌4
  • Area: From 28
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Executive Room with 1 King Bed

  • Max. number of persons: ‌2
  • Area: From 47
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Executive room 2 double beds

  • Max. number of persons: ‌4
  • Area: From 55
  • Views: City side *

* Subject to availability

  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron
  • Direct dial telephone(...)

Junior Suite 1 King bed

  • Max. number of persons: ‌2
  • Area: From 55
  • Views: City side *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

PRETTY BOY ITALIAN STEAKHOUSE

Type of cuisine: Gourmet

Serving refined Italian classics in an elegant setting; steaks are grilled to perfection before your eyes, while pasta and a selection of antipasti will evoke images of Italy.

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOLDIE ASIAN CANTEEN + BREWS

Type of cuisine: Cafe

Taking inspiration from Asia's street food and casual eateries, Goldie's menu of alcoholic bubble tea, bao, dumplings, and inventive crepes and toasties are a delight for all of your senses.

Lunch

07:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Floyd's Aperitivo Bar

Photo non contractuelle / Strictly non binding

The place to be for aperitivo hour, anextensive spritz menu and classic Italian cocktails are perfectly paired with Floyd's mouth-watering selection of house-cured charcuterie and accompaniments.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 40 m²

  • Maximum capacity: 48 people

  • Maximum banquet capacity: 20 people

Find out more

Our guest reviews for
Novotel Melbourne Central

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

1,278 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

130 reviews

Geat Location

TripAdvisor rating 4.0/5

Mark S Couples - 14/06/2019 TripAdvisor review

Really enjoyed our stay at this hotel. Room was comfortable and easy to access even though on 27th floor. Staff were pleasant and most helpful. Breakfast was well organised with a good variety of food to cater for varying tastes. Was not too sure if you were able to request something particular for breakfast, as for example an omelette as in other Accor hotels. Access to the hotel was easy and leaving our car there while in Melbourne made access to the city easy without having to drive or find extra parking.

Great location for food lovers

TripAdvisor rating 4.0/5

Vic P Couples - 13/06/2019 TripAdvisor review

We enjoyed our stay at the Novotel Melbourne Central. The room was as you would expect for a Novotel, well appointed and spacious.The staff were very pleasant and very willing to assist, at reception, in the bar and in the restaurant. The breakfast although busy was very good with plenty to choose from. The location of this Novotel is great if you want to go somewhere to eat. it is in easy walking distance from Hardware Lane that is full of restaurants. It is also in walking distance for the Vic Market, and Melbourne Central Shopping Centre. Altogether a great location.

Fantastic

Customer review rating 4.4/5

Sarah P. Solo - 10/06/2019 AccorHotels certified review

Lovely place, helpful staff, central location. Very happy.

Dear Norah, Thank you for completing our guest satisfaction survey following on from your recent stay at Novotel Melbourne Central - we are delighted to hear of your experience, and hope to see you back again soon. Kind regards, The team at Novotel Melbourne Central

Very impressive

Customer review rating 4.4/5

Ken Couples - 10/06/2019 AccorHotels certified review

What a nice hotel! The staff all seem highly motivated and the room and restaurants are all top notch.

Dear Kenneth, Thank you for taking the time to complete the guest satisfaction survey, following on from your recent stay. We appreciate the time you have taken to provide feedback, and hope to have the chance to welcome you back again in the future. Warm wishes, The team at Novotel Melbourne Central

Central location

Customer review rating 4.4/5

Julie B. Families - 10/06/2019 AccorHotels certified review

Fantastic central location with easy access and very quiet rooms.

Dear Julie, Thank you for completing our guest satisfaction survey following on from your recent stay at Novotel Melbourne Central - we are delighted to hear of your experience, and hope to see you back again soon. Kind regards, The team at Novotel Melbourne Central

Withholding deposit - still not refunded

Customer review rating 4.4/5

Anonymous Business - 10/06/2019 AccorHotels certified review

The room, service and overall experience was great, apart from the fact that there was $100 taken from my credit card on arrival, despite the fact that there was a $100 incidental additional allowance per day on the booking. Today, 4 full days after checking out, the $100 still appears against my card balance.

Dear Dale, Thank you for reviewing your recent stay with us and for your constructive feedback. It sounds like the authorisation on your credit card is still being held by your bank - if you can please contact us directly on HA…, we can look into this further for you. Kind regards, Emma Weir Novotel Melbourne Central

Very central

Customer review rating 4.4/5

Lazo Couples - 09/06/2019 AccorHotels certified review

Nothing to complain about

Dear Lazo, Thank you for taking the time to complete the guest satisfaction survey, following on from your recent stay. We appreciate the time you have taken to provide feedback, and hope to have the chance to welcome you back again in the future. Warm wishes, The team at Novotel Melbourne Central
Customer review rating 4.4/5

Jt Families - 09/06/2019 AccorHotels certified review

Excellent location and friendly stuff

Dear Jingru, Thank you for taking the time to complete the guest satisfaction survey, following on from your recent stay. We appreciate the time you have taken to provide feedback, and hope to have the chance to welcome you back again in the future. Warm wishes, The team at Novotel Melbourne Central

Could and should be a better experience

Customer review rating 4.4/5

Rade K. Business - 09/06/2019 AccorHotels certified review

Overall it was good service,but.....lack of space for clothes, no disposable slippers nor bathrobe....

Dear Rade, Thank you for reviewing your recent stay with us and for your constructive feedback – we appreciate the time you have taken to provide feedback, and hope to have the chance to welcome you back again in the future. Warm wishes, The team at Novotel Melbourne Central

Desired

Customer review rating 4.4/5

Daniel Solo - 09/06/2019 AccorHotels certified review

Satisfying and appropriate for location. I would certainly find myself staying here on a regular occasion. A definite asset to the Accor family in Melbourne. Concerned, however, that I have been charged multiple times for the single night stay. Investigation into this matter would be greatly appreciated, when you can spare a moment. Thank you again.

Dear Daniel, Thank you for taking the time to tell us about your experience at Novotel Melbourne Central. If you can please contact us directly on HA… with information in regard to the overcharge, we will look into this immediately for you. Kind regards, The team at Novotel Melbourne Central

Perfect for night out in town

Customer review rating 4.4/5

Glenda Couples - 09/06/2019 AccorHotels certified review

Everything was great.

Dear Glenda, Thank you for taking the time to complete the guest satisfaction survey, following on from your recent stay. We appreciate the time you have taken to provide feedback, and hope to have the chance to welcome you back again in the future. Warm wishes, The team at Novotel Melbourne Central

Uncomfortable night

Customer review rating 4.4/5

Jason Business - 09/06/2019 AccorHotels certified review

Being a new hotel, it had all the modern facilities and did look great. The bed however was the most uncomfortable mattress I have ever slept on and was one of the most restless nights ever. It was that bad that I decided to check out early and forfeit the money I had paid for extra nights.

Dear Jason, Thank you for taking the time to tell us about your experience at Novotel Melbourne Central. I am very sorry to hear that your experience did not meet your expectations in regard to the comfort of the mattress. We would welcome the opportunity to discuss in further detail with you, and obtain some more information. If you could please provide me with a suitable time and phone number, a member of our team will be in touch. I hope to hear from you soon. Kind regards, Emma Weir Novotel Melbourne Central

Awesome hotel in the central of Melbourne

Customer review rating 4.4/5

Stephen K. Couples - 08/06/2019 AccorHotels certified review

Satisfied with the service provided by the hotel and also the food were amazing. But there is a bit of a disappointment about my room which is is about the smells of the drain that really bothers us even the cleaning guy came to clean the drain, the smells still exist. May be in the future this problem can be resolve

Dear Stephen, Thank you for reviewing your recent stay with us and for your constructive feedback – your comments have been passed on to our maintenance team for review and action, to ensure guests do not experience a repeat of this in the future. We hope to have the opportunity to welcome you back again in the near future. Kind regards, The team at Novotel Melbourne Central

Easy and comfortable

Customer review rating 4.4/5

Jess N. Business - 07/06/2019 AccorHotels certified review

The Novotel Melbourne central has small rooms, but they’re very well designed. There’s not a lot of wasted space and you’re not left wanting. The TVs and chrome cast aren’t great, as is the Bluetooth speaker and giant shower head.

Dear Jessica, Thank you for taking the time to complete the guest satisfaction survey, following on from your recent stay. We appreciate the time you have taken to provide feedback, and hope to have the chance to welcome you back again in the future. Warm wishes, The team at Novotel Melbourne Central

Short stay good experience

Customer review rating 4.4/5

Graha B. Business - 07/06/2019 AccorHotels certified review

Good room great nights sleep

Dear Graham, Thank you for taking the time to complete the guest satisfaction survey, following on from your recent stay. We appreciate the time you have taken to provide feedback, and hope to have the chance to welcome you back again in the future. Warm wishes, The team at Novotel Melbourne Central

top notch

Customer review rating 4.4/5

Russell Business - 07/06/2019 AccorHotels certified review

Very enjoyable stay nice room good amenities excellent service breakfast was amazing

Dear Russell, Thank you for taking the time to complete the guest satisfaction survey, following on from your recent stay. We appreciate the time you have taken to provide feedback, and hope to have the chance to welcome you back again in the future. Warm wishes, The team at Novotel Melbourne Central

Brilliant

Customer review rating 4.4/5

Juanita A. Business - 07/06/2019 AccorHotels certified review

Fantastic service, food and room

Dear Juanita, Thank you for your review, and for choosing our hotel for your accommodation in Melbourne CBD! We will be sure to share your comments with our team, as we strive to continuously improve the quality of our service and guest experience. We hope to welcome you back again soon. Kind regards, Novotel Melbourne Central

Staff assisted in making our stay a great one.

Customer review rating 4.4/5

Victoria Families - 07/06/2019 AccorHotels certified review

When I booked the hotel I had compare it to NOVOTEL on Collins, which is where we usually stay. I had felt quite pressured to book quickly so hadn’t really understood that the rooms were very small. We travel frequently and often at Accor hotels so we’re not expecting the compact size of the accomodation. Initially we were unhappy with the size of our room, being a mum and daughter travelling with a mission to shop shop shop. The room was very small, however in understanding our concerns the manager Walter found us a room that was a whole lot bigger. This made our stay a great one and had he seen our final shopping collection I’m sure he would have understood our initial concerns.

Dear Victoria, Thank you for taking the time to complete our guest satisfaction survey, following on from your recent stay with us. If you would like to provide any additional comments, please do not hesitate to contact us directly on HA… Otherwise, we hope to have the opportunity to welcome you back again in the near future. Kind regards, The team at Novotel Melbourne Central

A good hotel, but processes need tweaking

Customer review rating 4.4/5

Anonymous Business - 06/06/2019 AccorHotels certified review

Check in was longer than should be. I actually checked in early ( room not ready) to leave my bag before heading into work. Advised to collect key when I was arriving back. I was asked if i would like my x1 bag taken to my room, yes I took the offer. Upon arriving back early evening I had to wait about 10mins for an available check in staff member ( only x1 on). I was shuffled to the Ibis check in area and had to wait further. I collected my key. I asked if my bag had been taken up as offered, however it hadn't. I took the $1 breakfast add on when booking. My name was not on the breakfast list both mornings hence staff had to call reception for the approval. Not great. Can't be that hard to have a printed copy of these promo guests at the breakfast reception. Facilities and room was good. Third time staying here.

Dear Rebekah, Thank you for taking the time to tell us about your experience at Novotel Melbourne Central. Our team is continually striving to provide our guests outstanding service and experiences, and we truly regret that we have missed the mark on this occasion. We would welcome the opportunity to discuss in further detail with you, and obtain some more information. If you could please provide me with a suitable time and phone number, a member of our team will be in touch. I hope to hear from you soon. Kind regards, Emma Weir Novotel Melbourne Central

Nice hotel

Customer review rating 4.4/5

Will Couples - 05/06/2019 AccorHotels certified review

I like the hotel it was nice staff where friendly Opportunity -Needed taxi no concierge available happen twice -offer $20 pasta from 6 go to restaurant no mention of it at all. Paid full price -glass toilet? Not even room to floor door

Dear William, Thank you for taking the time to tell us about your experience at Novotel Melbourne Central. Our team is continually striving to provide our guests outstanding service and experiences, and we truly regret that we have missed the mark on this occasion. We would welcome the opportunity to discuss in further detail with you, and obtain some more information. If you could please provide me with a suitable time and phone number, a member of our team will be in touch. I hope to hear from you soon. Kind regards, Emma Weir Novotel Melbourne Central
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