Novotel Melbourne Central Hotel 4.5 stars

TripAdvisor rating 4.0/5 117 reviews
Novotel Melbourne Central
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Room 1

Number of guests
Children's age
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Hotel extras

  • Located in downtown Melbourne, with free tram available for your convenience.

  • Free WiFi is available for all guests.

  • Choose from an array of dining options in and around the hotel.

  • In balance gymnasium is accessible to all guests

  • Each room is fitted with the high tech Google Chromecast Televisions by LG.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • MELBOURNE AIRPORT
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
  • Boat excursions
Business services
  • 3 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Melbourne Central

399 Little Lonsdale Street
3000
melbourne
australia

Tel: +61399298888

Fax: (+61)3/99298858

Contact email

Check-in from 14h00

Check out up to 11h00

  • SKY BUS :   SOUTHERN CROSS

  • MELBOURNE CENTRAL :   CENTRAL

  • MELBOURNE CENTRAL :   CENTRAL

  • TRAM :   ELIZABETH LINE LONSDALE STREET

  • By plane

    MELBOURNE At 22.9km / 14.23 miles

  • By plane

    MELBOURNE AIRPORT At 23.5km / 14.6 miles - Shuttle paying

  • By car

    WEST MELBOURNE At 4km / 2.49 miles

  • By train

    MELBOURNE CENTRAL At 0.4km / 0.25 miles

  • By train

    SOUTHERN CROSS At 1.6km / 0.99 miles

GPS :-37.81192, 144.96009

Currently, close to our hotel

Melbourne International Film Festival

From 01/08/2019 to 18/08/2019

At 417 m

Queen Victoria Market

From 01/01/2011 to 31/12/2019

At 672 m

Melbourne Aquarium, visit

From 01/01/2011 to 31/12/2019

At 998 m

Melbourne Zoo, visit

From 01/01/2011 to 31/12/2019

At 3.9 km

Melbourne Magic Festival

From 30/06/2019 to 13/07/2019

At 5.3 km

Discover the Great Ocean Road, Ecotour from Melbourne

From 01/01/2019 to 31/12/2019

At 5.9 km

Our accommodations

Whether travelling for business or leisure, Novotel Melbourne Little Lonsdale Street provides simple yet comfortable guest rooms in the heart of the CBD. Choose from a range of contemporary accommodations with impressive in room technologies. Rooms at this contemporary Melbourne hotel feature a minibar and complimentary wireless internet access, 55inch LG smart TVs, Chromecast and free WiFi. The hotel also features a fitness centre, cafe, restaurant and bar.

Superior Room 1 Queen Bed

  • Max. number of persons: x2
  • Area: From 22
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior Room 1 King Bed

  • Max. number of persons: x2
  • Area: From 22
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior Room 2 Single Beds

  • Max. number of persons: x2
  • Area: From 22
  • Views: City side *

* Subject to availability

  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron
  • Direct dial telephone(...)

Deluxe Room 1 King Bed

  • Max. number of persons: x2
  • Area: From 28
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Deluxe Room 2 Double beds

  • Max. number of persons: x4
  • Area: From 28
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Executive Room with 1 King Bed

  • Max. number of persons: x2
  • Area: From 47
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Executive room 2 double beds

  • Max. number of persons: x4
  • Area: From 55
  • Views: City side *

* Subject to availability

  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron
  • Direct dial telephone(...)

Junior Suite 1 King bed

  • Max. number of persons: x2
  • Area: From 55
  • Views: City side *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

PRETTY BOY ITALIAN STEAKHOUSE

Type of cuisine: Gourmet

Serving refined Italian classics in an elegant setting; steaks are grilled to perfection before your eyes, while pasta and a selection of antipasti will evoke images of Italy.

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOLDIE ASIAN CANTEEN + BREWS

Type of cuisine: Cafe

Taking inspiration from Asia's street food and casual eateries, Goldie's menu of alcoholic bubble tea, bao, dumplings, and inventive crepes and toasties are a delight for all of your senses.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Floyd's Aperitivo Bar

Photo non contractuelle / Strictly non binding

The place to be for aperitivo hour, anextensive spritz menu and classic Italian cocktails are perfectly paired with Floyd's mouth-watering selection of house-cured charcuterie and accompaniments.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 40 m²

  • Maximum capacity: 48 people

  • Maximum banquet capacity: 20 people

Find out more
Novotel Melbourne Central Meeting Room

Our guest reviews for
Novotel Melbourne Central

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

1,109 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

117 reviews

pleasant stay in the city centre

Customer review rating 4.4/5

Gina Couples - 16/05/2019 AccorHotels certified review

We found the location very close to the main facilities. Restaurant breakfast buffet very good. Rooms spacious and clean.

Great breakfast

Customer review rating 4.4/5

Mrs H. Families - 16/05/2019 AccorHotels certified review

Check in was very quick and efficient. Room, although not large, had everything one needed. Very clean and large comfortable bed. The breakfast was really very good. A great range of food to satisfy all tastes. Everything was well presented. It was the first time i have seen a separate toaster for dark and light toast..

Dear Valerie H., Thank you for your positive feedback Valerie. It is great to hear you enjoyed your stay. I will be sure to let our restaurants team know how much you enjoyed it. We hope to welcome you back again soon. Kind regard, The Novotel Melbourne Central Team.

Awesome hotel in every way

Customer review rating 4.4/5

Gaby F. Couples - 16/05/2019 AccorHotels certified review

Prompt service to my every request. I had also arrived early and I was able to enter my room earlier than check in as my flight was so early. This was especially wonderful as I wasn’t feeling so well. Even mid-stay feedback was responded to quickly even without my request to attend to it.

A reasonable stay marred by some issues

Customer review rating 4.4/5

Simon B. Business - 15/05/2019 AccorHotels certified review

I dropped off a bag early in the day prior to checking in - no problems with this. All staff were very helpful and professional. The breakfast itself was exemplary. Room was great. Some encountered problems were: 1. After checking-in later in the day it took around 40 minutes to get my bag (to the room) which I had dropped off earlier. 2. I was not provided any breakfast vouchers upon check-in so every breakfast involved explaining that I didn't have a voucher but was a platinum member etc. 3. I had two bookings for the four nights, when I checked in this was 'merged' however in doing so the price charged changed (upwards) from what I had booked. I discovered this only after check-out. I have contacted staff to fix this and they have been most helpful but I have not yet received the refund due ($70). In the process of sorting this out, at one point the room was charged three times to my credit card but this aspect now seems fixed.

Engaging, supportitive, helpful and very professional.

Customer review rating 4.4/5

Ian C. Friends - 14/05/2019 AccorHotels certified review

Under difficult circumstances I found the manager and his staff to be of extraordinary help. My wife suffered an unfortunate and very serious back injury which required admission to hospital and spine surgery. The willingness of the Hotel staff to go out of their way to support my wife (evacuation by ambulance) and then myself for an extended stay at very reasonable rates, most certainly helped ease the stress during a traumatic time. For this the Hotel team has our sincere gratitude. The Novotel Melbourne will be a first preference for future stays and will come highly recommended to family and friends.

Very disappointing revisit

Customer review rating 4.4/5

Iris Business - 14/05/2019 AccorHotels certified review

I enjoyed my stay 2 months ago, so I returned for my business trip last weekend at Novotel Melbourne Central. However, this time it really disappointed me. The bathroom was dusty, the door handles were covered with dust. The first night (the check-in night), after 20 hours long day of work, I returned to the hotel ready to shower and rest, only to find out large stains on the pillow and the blanket ( I took photos because it was really obvious). So I rang the reception, instead of sending someone to check it properly and change promptly, it took them 3 trips to finally changed new beddings for me. It was 2 am and I was extremely exhausted after all that. 2nd night of my stay, the wood cover of the couch table scratched my leg badly when I plan to sit on the couch bed to work (because the corner came off!). When I checked out, the staff did not care to ask any feedbacks (usually you would ask "hows your stay"? At least to show you care about your customer?), so I had to tell her after she was so ready to say BYE AND NEXT. I shared my experience with her politely, though she did not seem apologetic, she wrote something on a small piece of paper (few words on the corner of the paper) and just seems that she couldn't wait for me to finish and jumped to the next guest straightaway. It just showed that she doesn't really care about it at all, at least that's how I felt from her expressions. I stayed in room 3111. The front office lady who checked me in on Friday, and the concierge on Sunday, were both very welcome and friendly though.

Amazing

Customer review rating 4.4/5

Angela Couples - 14/05/2019 AccorHotels certified review

Was very happy with everything, parking is a bit expensive but overall a great stay and location was perfect.

Toilet privacy an issue

Customer review rating 4.4/5

Shazia J. Couples - 14/05/2019 AccorHotels certified review

The hotel rooms were the smallest I experienced in Australia. Staff is lovely. I am just baffled by the toilet door design. Privacy is a big issue and no ventilation!! It’s like going to the toilet in the middle of your bedroom. That green door offers no privacy. Who designed it!!!! Based on that design I doubt I will recommend the hotel at all despite the cracking location.

Comfort in a modern room

Customer review rating 4.4/5

Mark E. Couples - 14/05/2019 AccorHotels certified review

King Delux Room Bad: Only a few minor issues such as the toilet very near the bed - you have to be very comfortable with hearing your partner go. Air con was either malfunctioning or hard to understand and the in-room service tablet crashed constantly and wouldn’t load pages. The tablet is a great idea though if the software stability improves. Valet parking was very expensive. Good: The room was modern and clean, bed firm and comfortable. Shower is very large with OK pressure. Breakfast buffet is very impressive and better quality than expected. Channels on TV decent but not quite the range one would expect. Check-in staff member was fantastic (new guy in training) and concierge handy for finding nearby places.

Very pleased with the stay and will stay again

Customer review rating 4.4/5

Mark S. Families - 14/05/2019 AccorHotels certified review

I particularly would like to mention "Chris" who answered the guest services line on the evening of Saturday 11 May 2019 who was exceptionally helpful and a credit to the Novotel.

Neat and comfortable

Customer review rating 4.4/5

D B. Friends - 14/05/2019 AccorHotels certified review

Despite our first room suddenly deciding to leak at the seams of the bathroom wall on the first night, causing me to wake up in the early hours the staff were quick to respond and provided us with a identical room on the higher floor the following morning. They did seem to be behind the eightball on setting up the computer tablets used for guests though, which I had to request activation for in both rooms after a significant amount of time in the rooms both times. All was lovely and new however and I did love the idea of the tablets. All staff were very helpful when required.

Great stay for 1 person

Customer review rating 4.4/5

Alana-lee Solo - 14/05/2019 AccorHotels certified review

Great stay. Room was fine for one person however would've bn quite a tight space if my partner was with me. Had dinner at the Italian steakhouse which was delicious. Overall, had a wonderful experience. Did struggle to get chrome cast working though but decided not to call reception to resolve.

The entire stay was a seamless and great experience.

Customer review rating 4.4/5

G P. Couples - 14/05/2019 AccorHotels certified review

The staff, room, service and in-house dining were all as should be expected. I couldn't fault anything (maybe a door on the toilet could make life a little more comfortable). I did like like the simple to use bedside tablet and chromecast option on the tv. The dining options were all great and convenient when needed.

Decent enough

Customer review rating 4.4/5

Rob Business - 13/05/2019 AccorHotels certified review

Room was clean modern and spacious facilities provided we to be expected. The technology enabled rooms with tablet to order room service was a little clunky to use and in room dining was limited and expensive.

Dear Robert R., Thank you for taking the time to share your feedback with us, we appreciate it. We will make sure this is communicate to the appropriate areas so we can improve. We hope to welcome you back to our hotel again. Kind regards, The Novotel Melbourne Central Team

Excellent

Customer review rating 4.4/5

Anonymous Families - 12/05/2019 AccorHotels certified review

Excellent, rooms were awesome and staff are very helpful. Had an amazing dinner in the restaurant too.

Dear Danniella L., Thank you for the Feedback Danniella, we are delighted that you enjoyed your stay with us and had a great dinner in our restaurant. We hope to welcome you back again soon. Kind regards, The Team at Novotel Melbourne Central

Great getaway weekend in Melbourne!

Customer review rating 4.4/5

Andrew J. Couples - 12/05/2019 AccorHotels certified review

All staff were very attentive courteous and accomodating. The concierge went to great effort to secure tickets for a show

Dear Andrew J., Thank you for taking the time to fill out our survey. It is great to hear you enjoyed your stay and that our staff were so helpful. I will be sure to pass on your feedback to our concierge team. We hope to welcome you back next time you are in Australia. Kind regards, The Novotel Melbourne Central Team

Modern neat stay in the city centre

Customer review rating 4.4/5

John Friends - 12/05/2019 AccorHotels certified review

Had an amazing experience. The room was very spacious and new. Beds were very comfortable.

Dear John. Thank you for taking the time to fill out our survey, we are delighted you enjoyed your stay with us. We look forward to welcoming you back next time. Warm regards, The Novotel Melbourne Central Team

Good value, convenience & consistency.

Customer review rating 4.4/5

Anonymous Business - 12/05/2019 AccorHotels certified review

Convenient, comfortable & clean

Dear Gilbert L., Thank you for taking the time to provide feedback about your stay. We are happy that you enjoyed yourself and we hope to see you back again soon. Kind regards, The Novotel Melbourne Central Team

Very good, just 2 small grumbles

Customer review rating 4.4/5

Anonymous Business - 12/05/2019 AccorHotels certified review

Overall very good. Just two small grumbles: 1. There was an annoying humming sound coming from somewhere close to my room; 2. No toilet brush.

Dear Tim H., Thank you for the feedback about your stay, we are happy you enjoyed your stay. We will investigate into the sound coming from the floors, in regards to the toilet brush. We do not have these in our rooms as per our hygiene standards. We hope to have you stay with us again next time you travel on our side of the world. Best regards, The Novotel Melbourne Central Team

Ambivalent & Claustrophobic

Customer review rating 4.4/5

Mark Business - 12/05/2019 AccorHotels certified review

I found the room to be extremely smaller than what i am used to. I could bear that small point being a solo business traveler. I was most concerned with the lack of facility or capability to work on my computer in a desktop setup. I think the couch setup with its movable "desk" didn't my method of working especially from an Ergonomic perspective.

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