Hotel - Mercure Doncaster Centre Danum Hotel
Mercure Hotel Mercure Hotel

Mercure Doncaster Centre Danum Hotel

4.0/5 409 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public indoor parking
    • Well-lit parking
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Ironing room

Leisure and activities

  • Pool  (Nearby)
  • Fitness centre  (Nearby)
  • Massage  (Nearby)
  • Golf  (Nearby)
  • Tennis  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 11 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

All our bedrooms have been fully refurbished and offer all the latest facilities the modern traveller requires. WIFI, laptop safes, en-suite bathrooms with rain showers and 32" LED TVs.Our Privilege rooms offer all the great facilities as our standard rooms but are more spacious rooms and come with air-conditioning, 42" LED TVs, mini bars with complimentary items and more luxurious design features.

  • 63 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Free in-room mineral water
    • Opening windows
    • WIFI in your room
    • Manual temperature control
    • Baby bed
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating 764 reviews

Our guest reviews for Mercure Doncaster Centre Danum Hotel

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 409 reviews
Mike Business - 08/10/2018 AccorHotels certified review
« Good room, the rest needs attention »

Great room, the addition of a Nespresso machine was a nice touch. Loved the bathroom. But the window there was not secure, and easily accessed from the nearby roof. The hotel itself is in desperate need of a refresh. Reception staff very helpful and polite. But the breakfast was a huge disappointment. Terrible bread, dry pastries, scrambled eggs tasted horrible and the service was slow.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michal D., Thank you for taking the time to tell us about your experience at the Mercure Doncaster Centre Danum Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Ron Solo - 04/10/2018 AccorHotels certified review
« Staff very helpful »

Staff very helpful and professional, room was clean and well maintained. Only downside was distances from car park to hotel but I suppose that can be an issue, with a lot of city centre hotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ron T., We very much appreciate your comments regarding your stay at the Mercure Doncaster Centre Danum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

S.'s Couples - 03/10/2018 AccorHotels certified review
« Adequate accomadation, brilliant staff. »

Room very small and shower leaked water all on the floor. All staff very helpful and cheerful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Keith S., Thank you for taking the time to tell us about your experience at the Mercure Doncaster Centre Danum Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Eleanor S. Couples - 03/10/2018 AccorHotels certified review
« DINGY HOTEL, »

On check in we were told our room number and about breakfast. Nothing else, do telling us where the bar was etc etc. We found our room which was on the second floor. The elevator was very small. The carpets were dirty and the corridors had a queer smell. The room was okay. It needed some updating. It looked like it needed decorating, however it was clean. It was very cold as all the window were open. The heating was plug in electric heaters. The bathroom was clean with exception of the floor. The room had all the amenitites you would expect but lacked the luxurious feel you usually get in a suite. We took the stairs back out of the hotel and again the corridors and staircases were dirty and it needed new carpets and decoration. We went out in the evening and on our return we asked if there was a bar open. they said yes we stood around for a few minutes and it took a while before we were directed to the bar area which was through the restaurant area. The bar man served us and was very accomodating when I asked for a coffee flavour cocktail the lack of baileys made it difficult but he tried his best. We finished our drinks and there was no sign of the bar man so couldn't purchase another drink. Breakfast was a disaster we were shown to a table and asked if we would like to order a cooked breakfast. The smell in the corridors put me off. So I declined and was directed to the continental buffet. We were brought coffee and when we asked for milk again she said its over there (continental buffet table.) We went over to the buffett table. It was horrendous. No orange juice - it was empty. The milk again empty. there was a fruit salad that looked like it had come out of a tin, some continenatal meats and cheeses, hardly any left on the tray. A toasting machine but no bread. and alot of jam. So we didn't eat anything just drank our black coffee. Waste of money.

Couples - 03/10/2018 TripAdvisor review
« Don't go »

Corridors, unclean and smelt bad. Noisy room from outside nightclubs and pubs. Room not luxurious as booked a suite we expected it to be nice but it was cold and dated.. plug in electric heaters. bathroom floor dirty. Breakfast was discusting nothing left and we didn't eat anything. wasn't even any milk for coffee. Bar poor barman disappeared and didn't return so we couldn't get another drink and there was no one at reception to help us. I couldn't wait to leave and will never stay in a mercure again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Connector71409, Thank you for taking the time to review your recent stay. It is our aim to meet and exceed the expectations of our our guest on every visit and I hope you will accept my apologies that on this occasion we were not able to do that. Thank you again for your comments Kind regards Andrea

Hannah D. Couples - 01/10/2018 AccorHotels certified review
« Good hotel »

Stayed here on 21st September and did the murder mystery evening for my partners bithjday. Booked though my superbreak which included the hotel stay, entertainment & meal and breakfast the next morning, very good value! The lady who checked us in was very friendly and professional and the room was nice and clean with a huge bed! The area is noisy but we didn’t notice it too much as we had the tv on whilst falling asleep. Drink prices were very reasonable, we were dreading the bill on checkout but it was a pleasant suprise! All the staff were friendly and polite and was overall a good stay.

Monica N. Families - 26/09/2018 AccorHotels certified review
« Mrs N. »

An enjoyable stay with very friendly ,helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monica N., We very much appreciate your comments regarding your stay at the Mercure Doncaster Centre Danum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mr G. M. Solo - 23/09/2018 AccorHotels certified review

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gordon M., We very much appreciate your comments regarding your stay at the Mercure Doncaster Centre Danum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

John M. Couples - 20/09/2018 AccorHotels certified review
« Great »

Staff nice, particularly Shelly at reception

Our hotel has responded to the review
Our hotel has responded to the review

Dear John M., We very much appreciate your comments regarding your stay at the Mercure Doncaster Centre Danum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Martin Couples - 18/09/2018 AccorHotels certified review
« Lovely hotel with friendly staff »

Stayed for 2 nights, the staff were helpful and friendly and went out their way to assist if you required anything. The room was clean and comfy. It was a little noisy at night time outside even though the windows stopped most of the noise but you would expect that in the heart of a city centre. Breakfast was lovely and self service although if busy there was a small waiting time for fresh food to come out. Overall it is a lovely hotel and would definitely stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angela B., We very much appreciate your comments regarding your stay at the Mercure Doncaster Centre Danum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Steve Business - 17/09/2018 AccorHotels certified review
« Vastly improved since last stay »

First stay in the Danum since the Mercure renovations and the place is vastly improved. Rooms are comfortable, gorgeous bathrooms and reception area is bright with welcoming staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steve S., We very much appreciate your comments regarding your stay at the Mercure Doncaster Centre Danum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Natash Families - 16/09/2018 AccorHotels certified review
« Staff couldn't do enough for us »

Fabulous. Staff were very acomdating and rooms were lovely. Will definitely book again

Paul A. Business - 13/09/2018 AccorHotels certified review
« Excellent value in a good location »

A flying visit, arriving after midnight and leaving at 8am, meant I was glad of speedy treatment at reception and a comfortable bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul A., We very much appreciate your comments regarding your stay at the Mercure Doncaster Centre Danum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mr R. D. Families - 11/09/2018 AccorHotels certified review
« Mr D. »

Overall was dissapointing, no disabled access so I struggles with the pushchair, the hotel was not child friendly I couldn’t even fit the puschair in the lift. One of the most uncomfortable bed and pillows and the breakfast was awful.

Eddie O. Families - 11/09/2018 AccorHotels certified review
« Mr »

Very good, we asked to change our room to accommodate a third person and this was done very quickly at a reasonable rate

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eddie O., We very much appreciate your comments regarding your stay at the Mercure Doncaster Centre Danum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Shyam C. Business - 10/09/2018 AccorHotels certified review
« Very disappointing »

Very disappointed had guest from overseas and had to shift To Holiday Inn Sheffield on the next day This property is unlike the one in Sheffield city centre The rooms were provided on the top most floor very depressing corridors the elevator was too small and squeaky reception area depressing and unhelpful staff

Not I. Business - 10/09/2018 AccorHotels certified review
« Could be much better »

First impressions is the hotel is tried and the best days are past it. Some staff care and others see you as an inconvenience. I was woken twice with the fire alarm going off. On separate nights, and never an apology.

Anonymous Business - 06/09/2018 AccorHotels certified review
« staff good »

parking is the problem

David C. Families - 05/09/2018 AccorHotels certified review
« Mr David C. »

Room 332 very grubby skirting boards all need painting door sticks generally comes across as very rough poor standard of finish not what I expect from a mercure hotel very dissppointed. Breakfast cold and uninspiring no attempt from staff to interaction , felt like we was an unconveience at breakfast rather than a guest

Anonymous Solo - 04/09/2018 AccorHotels certified review
« good »

Easy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barry B., We very much appreciate your comments regarding your stay at the Mercure Doncaster Centre Danum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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