Hotel - Mercure Doncaster Centre Danum Hotel
Mercure Hotel Mercure Hotel

Mercure Doncaster Centre Danum Hotel

4.0/5 432 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public indoor parking
    • Well-lit parking
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Ironing room

Leisure and activities

  • Pool  (Nearby)
  • Fitness centre  (Nearby)
  • Massage  (Nearby)
  • Golf  (Nearby)
  • Tennis  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 11 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

All our bedrooms have been fully refurbished and offer all the latest facilities the modern traveller requires. WIFI, laptop safes, en-suite bathrooms with rain showers and 32" LED TVs.Our Privilege rooms offer all the great facilities as our standard rooms but are more spacious rooms and come with air-conditioning, 42" LED TVs, mini bars with complimentary items and more luxurious design features.

  • 63 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Free in-room mineral water
    • Opening windows
    • WIFI in your room
    • Manual temperature control
    • Baby bed
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating 844 reviews

Our guest reviews for Mercure Doncaster Centre Danum Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 432 reviews
Anonymous Business - 14/02/2019 AccorHotels certified review
« definitly needs renovation »

no hot water

Pwg Couples - 07/02/2019 AccorHotels certified review
« Great value Well located »

Decided to stay for a 2 night stop over. Great value hotel right in the centre of town. The staff are very friendly and natural. The breakfast was good and we were lucky enough to be given an upgrade and the room was good. Only downsides were there is no on site parking, the recommended car park is a five minute walk and the hotel give you a ticket for £4 which is good value, and the bar area is not very welcoming and is poorly set out. Overall would recommend as great value.

Anonymous Business - 06/02/2019 AccorHotels certified review
« Absolutely fine, but needs modernization »

Experience was fine, staff were good, but facilities were dated and my inability to get hot water in the morning wasn't the best, but I have been in worse hotels.

Wayne H. Friends - 05/02/2019 AccorHotels certified review
« One night »

Always comfortable stay, nice room pleasant staff, easy check in very pleased

K I. Business - 04/02/2019 AccorHotels certified review
« efficient service and a clean comortable room »

the check in and out was quick and straightforward. the staff were polite and helpful. the room was clean and comfortable.

Allison J. Families - 26/01/2019 AccorHotels certified review
« No heating no hot water and a 1 year old child in a a pushchair with no help up the entrance Steps as no disabled access »

Said it above not a good experience

Jane Couples - 20/01/2019 AccorHotels certified review
« Nice hotel »

This location is definitely in the heart of everything!! Staff were extremely friendly and room was very good, clean, bed not comfy unfortunately. That would be my only fault otherwise all good!

Anonymous Business - 18/01/2019 AccorHotels certified review

Staff were all nice and welcoming. The food for dinner was good. I found the cooked breakfast not as good though - I think I could taste the oil on the tomato. Otherwise the room was comfortable and location was convenient for the station as well.

David M. Families - 15/01/2019 AccorHotels certified review
« Satisfied »

The breakfast was poor. Bar service stopped at 2am as we were at a family event we came back to the hotel for another drink to find the bar service was shocking and then closed at 2. We had money to spend.

Aamir I. Business - 13/01/2019 AccorHotels certified review
« Very pleasant experience. Very friendly staff, good location and nice clean room »

We really enjoyed our stay. Check in process was smooth and staff were very helpful to our queries. Location is good as all restaurants are very close and also the train station is just minutes away.

Lorraine B. Friends - 04/01/2019 AccorHotels certified review
« Very poor »

We were disturbed early hrs of the morning by staff entering the room to clean. I also had item of makeup gone missing. Room was noisy during the night .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lorraine b., Thank you for taking the time to tell us about your experience at the Mercure Doncaster Centre Danum Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Our housekeeping team are instructed not to enter rooms until after departure or breakfast (if a stay over) it would help greatly if you could confirm an approximate time you were disturbed? We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Couples - 04/01/2019 TripAdvisor review
« Excellent stay in Mercure Doncaster »

Very good stay. Clean, friendly and very efficient. An old building but tastefully modernised. The staff were first class and very helpful. Plenty of variety on breakfast buffet. Reasonable priced for town centre

Our hotel has responded to the review
Our hotel has responded to the review

Dear claswraith, Thank you for taking the time to share your experience with TripAdvisor. The team and I are delighted that you feel able to leave such positive feedback and we hope that you will choose the hotel if visiting the area again. Kind regards Andrea

Jim K. Friends - 03/01/2019 AccorHotels certified review
« Great center located hotel »

Would like to thank Andrea and all her staff for making our stay over the new year very welcoming. Reception & Bar staff very friendly and helpful and the rooms were very clean and well presented. Over all a excellent experience and would definetly stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jim K., We very much appreciate your comments regarding your stay at the Mercure Doncaster Centre Danum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

J R. Couples - 03/01/2019 AccorHotels certified review
« Noisy not much sleep »

2 night stay very noisy even though double glazed then I realised why you supply earplugs on the bedside as this loud music and partying continued until 5am both nights. Had early start second day for races lack of sleep did not help... we were told we could move rooms next day however we were ready to go out and hoped it wouldn’t be as bad second night it was worse. Staff were very helpful however very aware of the situation. Also people shouting and rowing in corridors and one guy on reception alone felt very sorry for him, not only on reception but running hotel bar alone think might need more staff especially Xmas time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Justine R., Thank you for taking the time to tell us about your experience at the Mercure Doncaster Centre Danum Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are working with Doncaster council regarding the issuing of premises licence and record all complaints to this end. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Couples - 01/01/2019 AccorHotels certified review

Very friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Donna H., We very much appreciate your comments regarding your stay at the Mercure Doncaster Centre Danum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 27/12/2018 AccorHotels certified review
« satisfied stay »

Christmas work do, food was lovely on the evening , but was better last year when the veg was brought out separate as some people in the group , didn't get any veg , and there wasn't enough staff around to attend to the guests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lynn M., We very much appreciate your comments regarding your stay at the Mercure Doncaster Centre Danum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Greta Business - 19/12/2018 AccorHotels certified review
« Great and convenient »

I have enjoyed the stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Greta P., We very much appreciate your comments regarding your stay at the Mercure Doncaster Centre Danum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Sarah Business - 18/12/2018 AccorHotels certified review
« Issues »

The receptionist did not call me back to arrange rooms with our corporate rate so I had to book on booking.com. Then when I tried to book for the following Wednesday the receptionist was very unhelpful, the reception manager would not come to the desk and the receptionist just said we did not have a corporate rate (which we had used only weeks before!) and making up different reasons why he would not book our rooms. I was due to book again for next week but will no longer be bringing our business to your hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah D., Thank you for taking the time to tell us about your experience at the Mercure Doncaster Centre Danum Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please can you provide the company name so that I can confirm the corporate rate has been loaded correctly for the team to access. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Roxy Business - 17/12/2018 AccorHotels certified review
« A relaxing evening »

Good overall I booked for bed and breakfast but was charged extra for breakfast!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rukhsana Y., We very much appreciate your comments regarding your stay at the Mercure Doncaster Centre Danum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I do apologize that you were double charged for breakfast and hope my team were able to resolve this to your satisfaction? Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Rebecca W. Solo - 17/12/2018 AccorHotels certified review
« Dirty towel »

Hi I was disappointed by the cleanliness of the room. One of the towels was really dirty. The floor of the bathroom was dirty and there was lipstick on one of the pillows. Also the only heating in the room was from a portable heater so it was really cold when I went in.

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