Hotel - Mercure  Doncaster Centre Danum Hotel
Mercure Hotel Mercure Hotel

Mercure Doncaster Centre Danum Hotel

Our hotels AccorHotels
4.0/5 371 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 48.45 GBP Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Public indoor parking  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Porter

Leisure and activities

  • Pool  (Nearby)
  • Fitness centre  (Nearby)
  • Massage  (Nearby)
  • Golf  (Nearby)
  • Tennis  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 11 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

All our bedrooms have been fully refurbished and offer all the latest facilities the modern traveller requires. WIFI, laptop safes, en-suite bathrooms with rain showers and 32" LED TVs.Our Privilege rooms offer all the great facilities as our standard rooms but are more spacious rooms and come with air-conditioning, 42" LED TVs, mini bars with complimentary items and more luxurious design features.

  • 62 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 680 reviews

Our guest reviews for Mercure Doncaster Centre Danum Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 371 reviews
TripAdvisor review
ShaunWets Couples - 21/04/2018
« Doncaster Overnight »

The hotel itself is very nice, location is central and plenty of car parking spaces to be found nearby. Upon check-in we were not offered the complimentary drinks that the AccorHotels membership entitled us to and not informed that the booking also included breakfast. Upon checking the reservation and checking with reception later that evening about the breakfast we were told it did have breakfast, only to be told the following morning that we didn't....and then it was found again.. A little frustrating to say the least...........

TripAdvisor review
Business - 12/04/2018
« A hotel with two personalities »

Our initial room was one of the two junior suites. It would have been helpful if on checking-in we had been asked how we felt about loud music into the early hours of the morning! Despite secondary glazing and a pair of supplied ear-plugs the competing disco music, karaoke and live music ensured that there was no likelihood of any sleep. Second room in the quiet half of the hotel was in fact much nicer than the more expensive junior suite and also benefited greatly from no loud music.

AccorHotels certified review
Michelle Friends - 24/03/2018
« Lovely staff »

Had a lovely stay at the hotel with friends, was greeted very helpful staff and also friendly night staff which went out their way to make our stay enjoyable. Lovely clean room with plenty of space! The only hotel in the centre which would accommodate three adults sharing. Would highly recommend this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michelle Swift, We very much appreciate your comments regarding your stay at the Mercure Doncaster Centre Danum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Business - 23/03/2018
« Restless »

A fire alarm was set off shortly after 3am, after this I struggled to get back to sleep to such a degree that I decided to reset my alarm to go off with enough time to head to my on time if I skipped breakfast. On explaining this whilst checking out I was hoping to be offered a refund for the missed breakfast that had already been paid for. When this didn't happen I asked if it would be possible but was told that it was not. A £4 parking fee was waived instead. Although the fire alarm was apparently vandalised and no fault of the staff I ended up heading out for a long day, tired and on an empty stomach .....not a great experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael White, Thank you for taking the time to tell us about your experience at the Mercure Doncaster Centre Danum Hotel. I am sorry that your experience was disturbed by the actions of another guest and furthermore apologise for the handling of your request by my team. I am unsure why you were refused a refund on breakfast and will raise this with the team member concerned. As a gesture of goodwill I have arranged for a 50% refund to be credited to your credit card and this will appear on your statement within 3-7 days. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Martin B. Couples - 20/03/2018
« Awesome room not so awesome staff »

Check in was nice, fast and easy. Very impressed. The room although needed some minor repairs was nice. ( holes in the walls, bath ceiling also needed patching up) the bed was comfortable. I did have to call up the host to fix the TV in the bedroom as no channels where working. My only problem was after a cold evening out I fancied a drink at the bar and this was refused. Previously visits this has never been a problem. We decided to sit in the area and I asked for a coffee instead. The guy walked off. After about 10 mins I walked to the reception area to find him sat talking to the other host. He had forgotten I wanted a coffee. He then went off to make it. I found this to be poor service and not what ide of expected from your hotel chain. Due to this when checking out we handed back our complimentary drink vouchers even though the nice lady said we can go use them now if we like but we opted to just check out and leave. I look forward to booking again in the future although we may consider different accommodation. Best Regards Mr M B.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin Bell, We very much appreciate your comments regarding your stay at the Mercure Doncaster Centre Danum Hotel. So that I may investigate fully can you let me know the approximate time you requested drinks from the bar? Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Mr. K. Business - 20/03/2018
« Comfortable room! »

I was given a complimentary upgrade when I arrive which was such a pleasant surprise. The hotel is located walking distance from the CAST theatre and also Doncaster's high street shops. It is very clean inside, nicely decorated and my room was very comfortable. The bathroom also was spotless and the show area lovely to use! Can't fault the hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen Munns, We very much appreciate your comments regarding your stay at the Mercure Doncaster Centre Danum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Marie P. Business - 20/03/2018
« No car park »

Hotel was acceptable however stated it had a car park and it doesn't it is fair walk away just discounted parking with a external provider. Staff indicated I was having an affair with my work colleguae and said they could be discreet that although we laughed not everyone would have taken kindly too!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marie Palmer, Thank you for taking the time to tell us about your experience at the Mercure Doncaster Centre Danum Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Sandra G. Friends - 19/03/2018
« Excellent rooms, service and staff »

Cannot fault the staff and the room was excellent. Location is fantastic for everything in Doncaster.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sandra Gough, We very much appreciate your comments regarding your stay at the Mercure Doncaster Centre Danum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Mathew L. Business - 19/03/2018
« Not bad. Room was clean. Restaurant a big boring blah. »

Other than the fire alarm at 3:19 am, the stay was uneventful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mathew Lomas, We very much appreciate your comments regarding your stay at the Mercure Doncaster Centre Danum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Steven R. Friends - 18/03/2018

Great hotel although the room was very warm with only a small window to open

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven Robinson, We very much appreciate your comments regarding your stay at the Mercure Doncaster Centre Danum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Gary J. Friends - 18/03/2018
« Very clean and comfortable hotel, with friendly and helpful staff! »

A great weekend visiting friends; the city centre location of the hotel was ideal for socialising. My room and bed was very comfortable, and the room was clean and well maintained. I would recommend this hotel and I plan to return again next year.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary Jones, We very much appreciate your comments regarding your stay at the Mercure Doncaster Centre Danum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Donna T. Couples - 16/03/2018
« Mrs donna t. »

Love your hotel, the only problem we had was that the heating in our room didn't work . A lady brought us a small heater as the gentleman who deals with it wasn't in on weekends I was told

AccorHotels certified review
Peter B. Couples - 15/03/2018
« Mr »

Great experience, staff very friendly, rooms comfortable and clean.

AccorHotels certified review
David M. Couples - 13/03/2018
« The hotel was clean and the staff were helpful »

It was easy to get too from the train station the room was clean and tidy being near to the town center was helpful the noise at night wasn’t to bad it was fit for per pass

AccorHotels certified review
Ian Business - 11/03/2018
« Nice people - needs some improvement »

Trainee receptionist showed great initiative...staff overall were good. Hotel is "tired" and my suite had clearly not been checked as the bedroom TV didn't work, and couldn't be fixed. Amazed to find no water provided in the room. Location means it is really very noisy at night because of the club opposite. No information in the room on dining availability times, and the breakfast itself very basic and unexceptional. Room was warm and comfortable, shower a challenge but overall it kind of meets a city centre need at reasonable price.

AccorHotels certified review
Anonymous Families - 06/03/2018
« Great value for money »

Friendly welcome. Good service throughout. However, the dining room where the wedding reception was held was very drafty with the automatic entrance doors constantly opening letting in the cold. Guests sitting nearest to these doors were very cold. The excellent quality of the food and service went some way to making the eating experience better. The ballroom for the evening event was also cold. The water in the sink in Room 224 was extremely slow at draining, making it impossible for my husband to shave. Nevertheless, the room was clean and pleasant and not too hot as is often the case in some other hotels. Bed warm and comfortable.

AccorHotels certified review
Brent R. Couples - 06/03/2018

Your hotel as like my notts stay are allways decorated to a high standard & allways very clean,however on this stay I was very disappointed that the air con didn't work in the room,& most of all when we laid in bed we could only see half of the television screen because the beams in the four poster bed the tv is too low on the wall it needs to be moved higher so the view isn't restricted. All the fittings in the room & bathroom was to a high standard as like when I stayed at your notts hotel.

AccorHotels certified review
Edward S. Business - 05/03/2018
« Great stay and the lady at breakfast was extremely helpful »

Good stay as usual

Our hotel has responded to the review
Our hotel has responded to the review

Dear Edward Sulph, We very much appreciate your comments regarding your stay at the Mercure Doncaster Centre Danum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Lucy R. Couples - 27/02/2018
« Loud »

The room was tiny but served its purpose. We was unable to sleep as It was very loud and you could hear everything that was happening in the hotel, not great when you have a room near to the lift.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lucy Russell, Thank you for taking the time to tell us about your experience at the Mercure Doncaster Centre Danum Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Anonymous Business - 27/02/2018

Good welcome and comfortable room and bathroom. Breakfast was OK but the bacon and sausages had been cooked twice and it takes a lot for me to leave bacon but it was not nice - so what I ate was egg, beans and toast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Colin Turnbull, We very much appreciate your comments regarding your stay at the Mercure Doncaster Centre Danum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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