Hotel - Mercure  Doncaster Centre Danum Hotel
Mercure Hotel Mercure Hotel

Mercure Doncaster Centre Danum Hotel

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4.0/5 356 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Public indoor parking  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Porter

Leisure and activities

  • Pool  (Nearby)
  • Fitness centre  (Nearby)
  • Massage  (Nearby)
  • Golf  (Nearby)
  • Tennis  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 11 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

All our bedrooms have been fully refurbished and offer all the latest facilities the modern traveller requires. WIFI, laptop safes, en-suite bathrooms with rain showers and 32" LED TVs.Our Privilege rooms offer all the great facilities as our standard rooms but are more spacious rooms and come with air-conditioning, 42" LED TVs, mini bars with complimentary items and more luxurious design features.

  • 62 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 652 reviews

Our guest reviews for Mercure Doncaster Centre Danum Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 356 reviews
AccorHotels certified review
Wayne H. Friends - 06/02/2018
« Comfortable »

The room was as usual comfortable and well equipped, unfortunately the breakfast was not up to the usual standard, the sausages had been left out too long and were hard, the bacon had more fat than meat and the eggs were rock hard also. Our friends room had no heating which was reported at 17.00hrs but with nothing done before checkout the next morning. We are frequent guests at the hotel but feel that last weekends visit was spoilt by poor customer service. We are booked in again next month and will decide then whether to look for alternative accommodation for future stays.

AccorHotels certified review
Sophie D. Solo - 01/02/2018
« Noisy, poor quality room »

I arrived, having had to park my car in a extremely dubious part of town, the sat nav postcode I was given over the phone did not direct me to the correct car park. I then had to struggle to find my way to the hotel as left the car park (apparently regularly recommended by the hotel) via the wrong direction. The room was in poor repair, noisy and the other guests were not entirely sociable in the corridor overnight. Ended up having to drive a considerable distance and didn't stay for the second night I had pre-paid. I enquired at check in if the room was noisy, to which I was told, they all were and there were none spare. The bathroom fittings were hanging off, and the cupboards broken. All in all, very poor. I have photos

AccorHotels certified review
R. Business - 26/01/2018
« disappointment »

very noisy environment, no proper triple glazing to avoid to hear noise from the street, but also noise from the inside of the hotel, which is even worse! Can hear my neighbour visit to the bathroom (not very glamorous)... Restaurant, I have seen some people waiting 40 minutes to be served a very unattractive salad, and 1h30 to be served some cooked meal... I had to eat outside, after a long day trip! No wake-up call despite my request, no tooth paste available from the reception... No space between the toilet and the sink, good quality towel at least ;-)

AccorHotels certified review
Carol S. Couples - 23/01/2018
« Very enjoyable »

Friendly staff felt at home as soon as we walked in x had an issue with the tv rang reception was dealt with straight away

AccorHotels certified review
Lee B. Couples - 16/01/2018
« Not to bad »

Was put at top of building and was still noisy with the sound of the air conditioning or a fan of some kind on the roof

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lee Bridges, Thank you for taking the time to tell us about your experience at the Mercure Doncaster Centre Danum Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
G. R. Business - 12/01/2018
« First time at a Mercure and better than I expected. »

First time staying with Mercure and it was alright for me. The hotel was a little "old school" in some of the public areas, but clean and tidy nonetheless. The room was also fine and a real pleasure to find a bath as well as a shower. Buffet breakfast was just about OK, but even at 8:00 the selection was a little dry and uninteresting. The fresh coffee decanter was not provided with a hotplate and was cool, but the staff quickly provided a fresh cup when asked, which was nice. All in all, I would stay again as there was nothing much to criticise and the staff were very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear George Richardson, We very much appreciate your comments regarding your stay at the Mercure Doncaster Centre Danum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
David E. Solo - 06/01/2018
« Bedroom unacceptable »

Check in no problem - decent breakfast and friendly staff - bedroom ‘dire’. Room was small as was the bed which you could only get in one side - no beside light or table - just a shelf which was made out of a piece old architrave by the look of it and a small window looking out on the inner roof and extraction system. The hotel was half empty so why I was put in this room was beyond me! I stay at this hotel often and as a Silver Member I usually get an upgrade. After checking in I came down to complain but there was no one on reception and my taxi was waiting - the room was 326.

AccorHotels certified review
Anonymous Couples - 02/01/2018

Staff not overly friendly ubderstand we were staying over the Christmas break but had to keep asking for service. Nothing was just offered x

AccorHotels certified review
John A. Couples - 31/12/2017
« Good »

Very good room, but cold.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John Adkin, We very much appreciate your comments regarding your stay at the Mercure Doncaster Centre Danum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Paul Friends - 23/12/2017
« Nice hotel »

Friendly staff fantastic location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul Weaver, We very much appreciate your comments regarding your stay at the Mercure Doncaster Centre Danum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Yvonne Friends - 23/12/2017
« Dirty dancing 15th dec »

Soup was cold. Rest of food nice Some didn’t get served there food had to find someone to sort it. No one checked if everyone got served Provided non alcoholic alternative Was a good night overall We was at back of room could of done with dimmer lights as was rest of room. Got wine as part of package but no choice. When asked to swap initially refused but then swapped. I had to point out that we paid for it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yvonne Johnson, Thank you for taking the time to tell us about your experience at the Mercure Doncaster Centre Danum Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Mark Couples - 20/12/2017
« Disappointing »

The best part were the staff who were helpful. The room was not clean especially the bathroom and shower. I booked a compact room but it was ridiculously small. All in all it was a very disappointing stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark Johnson, Thank you for taking the time to tell us about your experience at the Mercure Doncaster Centre Danum Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Anonymous Couples - 19/12/2017

Lovely room nice and clean the staff were very friendly and helpful. On leaving I was told that the car park charge would be £2.50 this is not so, it is £2.50 for the Saturday and £2.50 for the Sunday and has been so for the last 5 years. I was told the same last year when I stayed but had to Pay £5.00. It's not having to pay £5.00 but you need to sort it out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David Tyson, We very much appreciate your comments regarding your stay at the Mercure Doncaster Centre Danum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

TripAdvisor review
janineb920 Friends getaway - 19/12/2017
« Christmas party stay »

Lovely evening for the Christmas Party and then a great stay overnight in the hotel. Good for the party was excellent and great value for money. Thank you would definitely stay over again much cheaper and better value that a taxi home

Our hotel has responded to the review
Our hotel has responded to the review

Dear janineb920, Thank you for sharing your experience with Tripadvisor. We are delighted that you enjoyed your Christmas event and hope you will consider the hotel when visiting the area in 2018 Kind regards Andrea

AccorHotels certified review
Andrew K. Friends - 15/12/2017
« Great »

Best hotel I have stayed in in a long time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew King, We very much appreciate your comments regarding your stay at the Mercure Doncaster Centre Danum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Chris Business - 13/12/2017
« Room comfortable, but noisy from outside although this was a known issue with this hotel. »

A reasonable stay, food was good, choice a bit limited though, room was comfortable but noisy from outside.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris Rees, We very much appreciate your comments regarding your stay at the Mercure Doncaster Centre Danum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
J M. Friends - 12/12/2017
« Nice hotel but facilities rubbish »

Lovely hotel however didn't have any mirrors in any room except the bathroom, asked for a mirror and was brought an extension cable to use from the second bedroom into the bathroom to use hair dryers, straighteners etc.

AccorHotels certified review
A S. Friends - 12/12/2017
« Christmas Trip to Doncaster »

Great location except best parking is a 5 minute walk away. Staff very helpful and friendly and nice comfortable rooms. Downside was lift was out of order

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony Smith, We very much appreciate your comments regarding your stay at the Mercure Doncaster Centre Danum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Douglas H. Friends - 09/12/2017
« Average Cbhristmas Lunch »

Our party of 8 thought the Christmas lunch was Ok but could have been a lot better for a 4* hotel. There was no decorative table covering and just 4 crackers were provided for 8 people. The Prawn Cocktails were pathetic. The Turkey main course needed some sprouts or other green veg. to give it some colour. In past years we have been given a drink on arrival but not this time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Douglas Hall Thank you for taking the time to tell us about your experience at the Mercure Doncaster Centre Danum Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Susan T. Friends - 04/12/2017
« Afternoon Tea and Cocktail Masterclass »

Very friendly staff, great afternoon tea. The cocktail masterclass was good fun and informative. We will most likely book again. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear {guest_first_name} Susan Thomas-Hetherington, We very much appreciate your comments regarding your stay at the Mercure Doncaster Centre Danum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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