Hotel - Mercure Doncaster Centre Danum Hotel
Mercure Hotel Mercure Hotel

Mercure Doncaster Centre Danum Hotel

4.0/5 397 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public indoor parking
    • Well-lit parking
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Ironing room

Leisure and activities

  • Pool  (Nearby)
  • Fitness centre  (Nearby)
  • Massage  (Nearby)
  • Golf  (Nearby)
  • Tennis  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 11 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

All our bedrooms have been fully refurbished and offer all the latest facilities the modern traveller requires. WIFI, laptop safes, en-suite bathrooms with rain showers and 32" LED TVs.Our Privilege rooms offer all the great facilities as our standard rooms but are more spacious rooms and come with air-conditioning, 42" LED TVs, mini bars with complimentary items and more luxurious design features.

  • 63 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating 720 reviews

Our guest reviews for Mercure Doncaster Centre Danum Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 397 reviews
Anonymous Business - 06/08/2018 AccorHotels certified review
« Comfortable »

Staff very helpful, room was clean and tidy. Unfortunately the only time I wished to use the restaurant it was only running a limited menu. Other than that I have no adverse comments about the Hotel, accommodation or staff

David R. Business - 06/08/2018 AccorHotels certified review
« Staff »

All staff were friendly approachable Room excellent clean and room service excellence

Caroline D. Couples - 06/08/2018 AccorHotels certified review
« Excellent »

We stayed due to th3 fact it was our wedding hight and it was brilliant, everyone was so friendly and helpful, the room was great and very clean

Anonymous Friends - 06/08/2018 AccorHotels certified review
« Disappointing »

This hotel is in need of an urgent refit. It looked tired and shabby in many places.

Phil Solo - 06/08/2018 AccorHotels certified review
« Nice room, shame about the external noise. »

Last minute booking due to problem on the railway. Hotel was lovelly, comfy bed and great shower in bathroom. Only thing that stopped me giving a 10 rating was the double glazing, the night clubs outside had very loud music going till early hours, luckily i carry earplugs but without them i doubt i woukd have gotten much sleep till the early hours of sunday morning. Staff were first rate, breakfast was bit bland but no worse than other hotels i stay at.

J R. Couples - 06/08/2018 AccorHotels certified review
« Excellent »

Very friendly and helpful staff. Room was clean and comfortable although bathroom a tad on the small size, but clean and functional. Good location in the centre of town with a short walk to the railway station, close to bars, restaurants and shopping.

Irene Business - 06/08/2018 AccorHotels certified review
« Breakfast service not great »

The stay was ok but at breakfast there was no choice, no tea, no bread, no plates, no fruit, poached eggs were uncooked, no orange juice. We went for breakfast at 8.30am and it was supposed to be served until 10.00am but nothing filled up. when we spoke to someone all they could say was 'I can only apologise'

Anonymous Business - 06/08/2018 AccorHotels certified review
« Shocking standards »

I understand that the area of town the hotel is located is run down and "shabby" however I do not feel the hotel should drop to the same level.

Mrs R. Friends - 06/08/2018 AccorHotels certified review
« Lovely clean modern hotel »

Room and Restaurant lovely. Staff very friendly. Only one complaint is the rooms have no air con do innsummer time the rooms are so hot you are feeling very uncomfortable. We asked for a fan and were brought one to our room but it didn’t help. Such s shame because everything else was fantastic

Mark F. Families - 06/08/2018 AccorHotels certified review
« A good hotel with a very warm welcome. »

Very good, staff were excellent. Stay was part of a wedding celebration, food was very good & staff were very helpful & looked after us very well. Room was very comfortable. Only slight negative was that the breakfast was very average. Enjoyed the visit & would come back, thank you.

Anonymous Families - 06/08/2018 AccorHotels certified review
« Hotel rooms good »

Yes - everything was fine. Room was good and breakfast was OK.

thomaspdoherty Friends getaway - 13/07/2018 TripAdvisor review
« Very impressed »

I booked this hotel because my usual choice the Premier Inn next to the racecourse was booked up. I looked at the photos and the rates were good so I booked. Then I read the reviews after I had booked and there some good and some not so good. Well let me assure you the good was right and the not good not sure how they arrived at their conclusions. Lovely hotel, staff just excellent and you were made to feel very welcome. Streets outside were tatty and lots of homeless people around which is sad to see but Wow this hotel was nice and breakfast superb. Inside very nice, rooms superb 10/10. No parking but local NCP around the corner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas, Thank you for taking the time to share such positive comments with Tripadvisor. I am sure that your feedback will serve as encouragement to my team as we strive to ensure every guest has the best possible stay. Kind regards Andrea

Anonymous Families - 29/06/2018 AccorHotels certified review
« Clean pleasant room but hotel poorly run. »

Clean pleasant room, although shower piece simply missing, and inner window jammed open. Pleasant staff who tried to be helpful. Poor management systems. No service at bar. Could not produce a bill at the end of my stay. Breakfast rather congealed. Overall poor value for money., even though gave complimentary room upgrade.

Teresa B. (. Friends - 27/06/2018 AccorHotels certified review
« Very noisy and scruffy hotel »

We were allocated room 208 which has an air conditioning fan right outside the window and it was on constantly. The window wouldn’t close properly and the earplugs were useless so we got very little sleep. The room was dirty and tatty plus other areas of the hotel looked tired and scruffy. When we went for breakfast and wanted a drink of juice we were told the glasses were all in the dishwasher so would have to wait and as some items of breakfast ran out we had ro wait about 15 minutes for them to be replenished and as the air con was on it got cold very quickly. We wouldn’t stay again as it was expensive for the substandard room and facilities!

Anonymous Families - 25/06/2018 AccorHotels certified review
« cost »

although the hotel was very clean and the rooms were nice. we were there at the weekend for a wedding and had orignally only booked for the saturday night which due to us being wedding guests was supposed to be at a preferencial rate. however we then decided to book the rooms for the friday night, this we did and found them to be for the 3 rooms a total of £60 cheaper, although this didn't include breakfast which was included in the price for the saturday night. Therefore in real terms there was not discount for the saturday night.

Angie Couples - 21/06/2018 AccorHotels certified review
« Disappointing »

Looked so grand when entering but disappointed with room might aswell as stayed in a premier in and the view was building with scaffolding and noises clanging outside, we picked this hotel cuz it looked elegant but room was not to match the rest of the hotel

Ns Business - 17/06/2018 AccorHotels certified review
« very disappointing »

Very dated hotel, smelly room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nick S., Thank you for taking the time to tell us about your experience at the Mercure Doncaster Centre Danum Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Friends getaway - 14/06/2018 TripAdvisor review
« Fit for purpose »

stayed here on a reunion weekend and my room was very small, i was alone so it was adequate for me, but way too small for 2 adults. My room was also next to the lift so very noisy, but again I was not in the room that much so did not affect me that much and didnt hear it during the night. My toilet would not flush so had to swap rooms, which reception offered to do immediately for a larger room, but upon returning to the room the maid had cleaned and fixed it, so good effort. It was not the best experience I have had in a hotel, but the city centre location was excellent and worked out great for our plans. The staff were extremely polite and helpful and I would still stay here again, but would expect some improvements in the general upkeep of the property.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carl, Thank you for taking the time to share your experience with Tripadvisor. I am delighted that you had such positive interactions with the team and that on the whole the hotel met the requirements for your visit. I have asked our maintenance manager to check all flushes for signs of wear as matter of priority. Kind regards Andrea

Couples - 13/06/2018 TripAdvisor review
« Nice hotel central location »

Rooms very nice. Bed very comfortable and the location is great for the town center. The staff were very friendly and helpful, nothing was two much trouble. We like doncaster for its shopping which is excellent. Will go back soon.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking time to post a review on Tripadvisor. I am delighted that you enjoyed your time with us and that you have such positive comments regarding the team. I look forward to sharing your comments with them. Kind regards Andrea

Carl B. Friends - 12/06/2018 AccorHotels certified review
« Great city centre location »

The room was a bit on the small side, but was acceptable for me on my own. The flush in my toilet did not work, and they did offer to move me to another bigger room immediately, however when I returned to my room the maid had fixed it and cleaned the toilet, so I opted to stay as I had unpacked everything, wished I had swapped as my room was next to the lift and this was all I could hear whilst in my room. I was not in the room much so didn't affect me that greatly. the lift says it takes 5 persons but it struggled to fit 3 of us in with luggage!! On the whole I would stay again but would expect some improvements. staff were very helpful and accommodating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carl B., We very much appreciate your comments regarding your stay at the Mercure Doncaster Centre Danum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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