Novotel Suites Yogyakarta Malioboro 4 stars

Customer review rating (ALL Rating) 4.7/5 811 reviews

Best price
guarantee
Novotel Suites Yogyakarta Malioboro - Image 1
Novotel Suites Yogyakarta Malioboro - Image 2
Novotel Suites Yogyakarta Malioboro - Image 3
Novotel Suites Yogyakarta Malioboro - Image 4
Jalan Malioboro 52 58, Suryatmajan, Danurejan, 55001 YOGYAKARTA, Indonesia

Description

Hotel extras

  • Within walking distance of the famed Malioboro street.

  • Strategically located near Yogyakarta railway station.

  • A short walk to Malioboro Mall and other major shopping centers along Malioboro Street.

  • Near tourist attractions such as Vredeburg Monument, Yogyakarta Palace and Tugu Monument.

  • Only minutes by foot from Governors, Legislatif and the Tourism Board Office.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Novotel Suites Yogyakarta Malioboro

Jalan Malioboro 52 58, Suryatmajan, Danurejan
55001 YOGYAKARTA
Indonesia

GPS:-7.792807, 110.366704

Telephone
Fax +62 274 5017888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FOOD EXCHANGE

Breakfast open at : 6.00 - 11.00, Lunch open at : 12.00 - 14.30 (based on request/demand), Dinner open at : 18.00 - 21.00 (based on request/demand), Mostly our menu is Indonesian food, but we also serve western food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  811 reviews

TripAdvisor Rating  4.5/5  175 reviews

Certificate of excellence 2024

Dirty Bed Linen and Disfunctional Facilities in the Room

TripAdvisor rating 3.0/5

sdc69a TripAdvisor review

I booked 2 rooms (1 via Agoda and 1 direct). The website described a sofa bed in the superior studio king or twin beds room, but it doesn't function as a sofa bed. When I asked, the receptionist explained that only the room with the king-size bed has the sofa bed. Seriously? I was so disappointed, and the hotel even had the cheek to want to charge an additional Rp450,000 for an extra bed. If it weren't for the friendliness of the staff and their willingness to do their utmost for you, I would have given a 1-star rating. Stains on the bed linen are not acceptable. The fridge in the room does not function properly (for display purposes only, according to the receptionist). Upon check-in, the facility, breakfast time, and Accor Loyalty Program were not explained. I only found out about the Accor member benefits when paying for drinks at the pool bar, and when I came down to reception to claim the points, they said only the room booked directly with the hotel can claim points. The TV and hairdryer stopped working - I had to call an engineer. The hairdryer in the room does not work at all. Claiming to be a 4-star hotel but using shampoo/soap dispenser in the shower that doesn't function properly, and I had to ask the engineer to remove the bottles from the bracket so I could use the shampoo and soap. No small towels were provided in both rooms on arrival. The next day, only 1 room was given small towels. Tissues had a funny smell as they are kept in a leather-like box. Not sure how long they have been in there. My credit card was charged before I arrived at the hotel, and I had to contact my bank to ensure the refund was processed immediately. Despite many phone calls to Reception to report all the issue, I am not sure if it gets escalated to the manager. There was no manager in sight during our stay. Good location in the center of Malioboro - other than that, I am not sure if it is worth the money

We felt vey comfortable and happy for 2 nights/days staying at Novotel Malioboro.

Customer review rating 4.5/5

S.p. Families - Confirmed reviews ALL

1. Rooms large and clean 2. Beautiful view feom the room window 3. Nice and many variant breakfast 4. Beautiful roof top and swimming pool

Dear Mr. Slamet P., Warmest greeting from Novotel Suites Yogyakarta Malioboro. We very much appreciate your comments and rating regarding your stay experience. It is always a pleasure to receive positive feedback. Knowing that you enjoy our hotel service and facilities make us grateful. Yet we also notice your concern regarding connecting hub with mall. Your feedback is valuable source of learning for us, as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Windhu Kurnia (Duty Manager)

Location

Customer review rating 4.5/5

K Families - Confirmed reviews ALL

Grea location,friendly staff

Dear Mr. Kiswardana d., Warmest greeting from Novotel Suites Yogyakarta Malioboro. We very much appreciate your comments and rating regarding your stay experience. We glad that you enjoy our strategic location as well as our hospitality. Your rating and comment are really important for us, as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Windhu Kurnia (Duty Manager)

Very well located on city center, a pleasant stay

Customer review rating 4.5/5

A.r. Couples - Confirmed reviews ALL

Our 2nd stay here. We decided to come back because of the hotel's great location and comfortable room.

Customer review rating 4.5/5

Lina M. P. Families - Confirmed reviews ALL

Enjoy my stay

Dear Ms. Lina Melita P., Warmest greeting from Novotel Suites Yogyakarta Malioboro. Thank you for staying with us and replying to our online surveys. We are glad knowing you and your family had great stay and rate us with positive feedback and rating. It is very important to us, as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Windhu Kurnia (Duty Manager)

In partnership with TripAdvisor

Other web-users rate our hotel

  • 448 reviews 9.2/10 Location
  • 831 reviews 8.5/10 Room
  • 859 reviews 9.2/10 Service
  • 8 reviews 6.7/10 WiFi
  • 418 reviews 7.8/10 Cleanliness
  • 249 reviews 9/10 Breakfast
  • 216 reviews 9.2/10 Vibe
  • 78 reviews 8.9/10 Pool

Powered by Trustyou

Our other establishments nearby

All our hotels in Yogyakarta

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.