Hotel - Novotel Wroclaw Centrum
Novotel Hotel Novotel Hotel

Novotel Wroclaw Centrum Hotel

4.5/5 522 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • COPERNOCUS WROCLAW
  • Languages spoken at the hotel
    • English
    • Polish
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Ironing room
    • Shoe shine machine
  • Cash machine

Leisure and activities

  • Sauna
  • Bike rack facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:01-23:59
    • Opening hours : Week-end 00:01-23:59

Business services

  • 12 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary and adaptable rooms in Novotel hotels are truly a place for living, perfect for all your needs.

  • 192 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Telephone
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating 2,162 reviews

Our guest reviews for Novotel Wroclaw Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 522 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Alex Couples - 06/01/2019 AccorHotels certified review
« Very good hotel with best value »

We stayed just for one night in this hotels. It has exceed all our expectations. We got a room in the uppest flor with very good equipment. The breakfast was at a hight class. The sauna was especially switched on for us. At all it is one of the hotel with the best value I have ever spent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALEXANDER B., We very much appreciate your comments regarding your stay at the Novotel Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemysław Orchowicz General Manager

Scott Couples - 05/01/2019 AccorHotels certified review
« Bad sleep »

Nice hotel and room but spoiled by the room being so hot (turned radiator off and AC to max but didn’t help). We came for a relaxing break but left more tired as too hot to sleep and then there was some sort of construction going on in the room above us so we were woken up every morning between 8-9am by very loud power tools vibrating the room. Not a pleasant way to be woken up. We didn’t experience it on the first morning as this was New Year’s Day, so had unfortunately unpacked all our things so didn’t ask to be moved rooms as it would be too much hassle, instead hoping the noise would stop. Also coffee tea selection in room needs revised, e.g. one real coffee and one decaf so only one of us could have a real coffee. Breakfast clear up a bit sharp, things being taken away closer to 10:20 than 10:30 on some days.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., first of all thank you very much for taking your time to share your opinion with us, here and on TripAdvisor. I see many areas of operations you found not satisfying for which please accept my sincere apologies. Construction workers from external company should not start any work before 10am and drilling not before late afternoon; they were badly supervised so it influenced your comfort of stay. All issues conected with gastronomy (bar, service, breakfast) were already discussed by me with FB Manager. Thanks to your comments we found many areas to improve. I must admit our bartenders could show more flexibility on NYE night, even, though, our bar is open every day till midnight. None the less I`m also happy to read that you enjoyed your room and appreciated cleanliness, taste of food and efficiency of Front Desk. As a compensation we would like to offer you 2000 LCAH points, valued 40€, which you can use in any Accor hotels worldwide. Also if you will plan to visit us again, please contact my Front Office Manager under ha… to receive best personalized offer (also if you would like to reply to this message please use his e-mail adres). Once again I would like to apologize for all the incovenience during your stay and hope we will have opportunity to host you again and not let down. Sincerely, Przemysław Orchowicz General Manager

Kris Couples - 02/01/2019 AccorHotels certified review
« It was great apart from the receptionist who checked us in »

The guy who checked us in wasn't professional and neutral. He also used some strange naming for i.e. credit card which was used for deposit, so it was hard to understand what he meant. We liked the room and the breakfast, especially the possibility to have a fresh juice. I missed salmon for my sandwich, as normally in 4 star hotel I would expect that

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ksystof R., We very much appreciate your comments regarding your stay at the Novotel Wroclaw Centrum. I spoke with Maciej, who checked you in. He would like to apologize you as his intent was not to be misunderstood and be recognized as unprofessional. He is always giving his best in guest service and was praised many times in guests opinions. I happy to read that you enjoy our breakfast and room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemysłąw Orchowicz General Manager

Vladimir Solo - 31/12/2018 AccorHotels certified review
« In generally - very good »

Your hotel and its new designe is very amazing. The personnal is very proffesional I have only two remarks 1. It is always the big problem with big hotels - no possible to take the breakfast in a quite condition It’s real probleme! But to start the day with this crowd - it’s a very bad start. With this situation it must to do anything The second I have left my luggage in special room for an hour The receptioniste did not gave me any sign to take my baggage. In an hour I have arrived and this personne made me the cross-examination about my luggage What is the matter!

Our hotel has responded to the review
Our hotel has responded to the review

Dear VLADIMIR P., We very much appreciate your comments regarding your stay at the Novotel Wroclaw Centrum. It is always a pleasure to receive positive feedback. Giving luggage tickets is our standard - it was mistake of our receptionist and we would like to apologize for it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemysław Orchowicz General Manager

Thomas R. Couples - 31/12/2018 AccorHotels certified review
« An incredible experience »

Great service, incredible staff, nice hotel and great experience. From the beginning to the end, everything was perfect. We feltlike we were at home surrounded by good friend. We will recommend to all our friends the experience to know Wroclaw and the stay at Novotel Centrum. Thanks for taking care of us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear THOMAS R., We very much appreciate your comments regarding your stay at the Novotel Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemysław Orchowicz General Manager

Julian Business - 27/12/2018 AccorHotels certified review
« Very good value for money »

I'm a frequent guest at this hotel and it is always a pleasure to stay here. Nice atmosphere, service minded staff, it's clean, and quite and convenient situated to the city center.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julian, thank you for this opinion and for being loyal guest. We are looking forward to welcome you again in the future. Best regards, Przemysław Orchowicz General Manager

K H. Couples - 24/12/2018 AccorHotels certified review
« Friendly, immaculate hotel »

Very good - staff extremely pleasant, checking in quick and efficient, room immaculately clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KAREN H., We very much appreciate your comments regarding your stay at the Novotel Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemysław Orchowicz General Manager

Couples - 24/12/2018 TripAdvisor review
« Excellent hotel »

Excellent hotel and good location near railway & bus station. Clean, modern rooms, friendly & professional staff. Breakfast was plentiful and fresh. Restaurant & bar offers exclusive meals, cocktails and drinks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, opinions like yours showing us that we are on the right path to provide 110% guest satisfaction :) Thank you very much for this words of appretiation. Hope we will have occassion to host you again in the future. Best regards, Przemysław Orchowicz General Manager

George A. Business - 23/12/2018 AccorHotels certified review
« Good quality, and quite »

Not bad. Very friendly staff! Thank you so much!

Our hotel has responded to the review
Our hotel has responded to the review

Dear GEORGE A., We very much appreciate your comments regarding your stay at the Novotel Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemysław Orchowicz General Manager

Robertas Families - 23/12/2018 AccorHotels certified review
« Everything was great »

Everything was exelent except sofa was not very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERTAS D., We very much appreciate your comments regarding your stay at the Novotel Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemysław Orchowicz General Manager

Muhammad Z. H. Business - 17/12/2018 AccorHotels certified review
« Mr. »

beautiful, great and wonderful, breakfast was one of the best i have ever experienced in my whole travelling, the best part of breakfast was live cooking, and fresh carrot, apple and cucumber juice. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear ZEESHAN H., We very much appreciate your comments regarding your stay at the Novotel Wroclaw Centrum. It is always a pleasure to receive positive feedback, especialy about our breakfast. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemysław Orchowicz General Manager

Lw Business - 17/12/2018 AccorHotels certified review
« Had everything I needed »

Rooms were great, accomodations were great as well as location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LINDSAY MARIE W., We very much appreciate your comments regarding your stay at the Novotel Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemysław Orchowicz General Manager

Anonymous Business - 17/12/2018 AccorHotels certified review
« Very good »

Your reception staff were notably your strongest, I would like to say a special thank you to the gentleman on duty Friday evening on the 14th. My taxi was delayed and I was getting very worried about getting to the airport and he did all he could to help. The only negative was the room cleaning and maintenance. I used the mini bar (wine) and the complimentary water and these were never replaced without me having to ask, and glasses and cups were not cleaned, just left dirty on the side, and my rubbish was left in the bins on 2 days.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOANNE K E., We very much appreciate your comments regarding your stay at the Novotel Wroclaw Centrum. I would like to apologize for not satissfactory cleaning. I`ve already spoken with my Housekeeping Manager. Gentelman from receptions was Hubert. He sends you regards and is happy that could help. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemysław Orchowicz General Manager

Anonymous Solo - 13/12/2018 AccorHotels certified review
« Good value hotel, close to the centre with excellent service »

The hotel is a 15 minute walk from the old town and well placed for the tourist attractions. The rooms are clean and warm and breakfast is generous. Reception staff were very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LINDSAY H., We very much appreciate your comments regarding your stay at the Novotel Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemysław Orchowicz General Manager

Witold Couples - 12/12/2018 AccorHotels certified review
« Good stay »

Arrived quite late; around 11pm. Quick check in and was up in my room in less than 5 minutes. Very good!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemysław Orchowicz General Manager

John O. Couples - 12/12/2018 AccorHotels certified review
« Excellent accommodation and very friendly staff »

Great hotel. Staff very friendly and helpful. Would recommend it to my friends. Location excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John O., We very much appreciate your comments regarding your stay at the Novotel Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemysław Orchowicz General Manager

Anonymous Business - 11/12/2018 AccorHotels certified review
« Pleasent stay in hotel »

I had a pleasent night in the hotel. Great stuff that provided a room for me even without prior reservation. Small drawback was a cleaness of the bathroom but since I ahowed late in the evening and unexpected it was all OK.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Hotel MAnager Przemysław Orchowicz

Lin P. Couples - 26/11/2018 AccorHotels certified review
« Perfect place to stay »

Lovely hotel - great breakfast very attentive staff would definitely recommend

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thanks for visiting our beautiful Wroclaw and Novotel Wroclaw Centrum. We are so grateful for so many warm words at our address. We are glad you enjoyed your stay and hope you will have the opportunity to visit our hotel again. Many regards from Wrocław and hope to see you soon :) General Hotel Manager Przemysław Orchowicz

Emma H. Families - 19/11/2018 AccorHotels certified review
« Extremely enjoyable »

Had a fabulous stay in novotel wroclaw centrum. Very friendly and helpful staff. Fantastic facilities. Very comfortable rooms only small issue was it would be great if there was more tea and coffee in the rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Wroclaw Centrum. It is always a pleasure to receive positive feedback, thank you for much appreciation for our services. We hope you will come back soon to Wroclaw and you will enjoy your next stay in our hotel as you enjoyed previous one. Best regards Przemysław Orchowicz General Manager

Radek Business - 18/11/2018 AccorHotels certified review
« Very Good As Usual »

Flawless. Also, I was really surprised with the nice welcome message placed on the bathroom mirror. Keep up the good work!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Radek, Many thanks for your excellent opinion. We are happy to hear that you spent a nice time and do hope that you will visit hotel Novotel Wroclaw Centrum again very soon. Best regards Przemysław Orchowicz Hotel General Manager

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