Hotel - Novotel Wroclaw Centrum
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Novotel Wroclaw Centrum Hotel

4.5/5 441 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • COPERNOCUS WROCLAW
  • Languages spoken at the hotel
    • English
    • Polish
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Ironing room
    • Shoe shine machine
  • Cash machine

Leisure and activities

  • Sauna
  • Bike rack facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:01-23:59
    • Opening hours : Week-end 00:01-23:59

Business services

  • 12 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary and adaptable rooms in Novotel hotels are truly a place for living, perfect for all your needs.

  • 192 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Telephone
    • WiFi in your room
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating 1,886 reviews

Our guest reviews for Novotel Wroclaw Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 441 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
K. Families - 01/08/2018 AccorHotels certified review
« Good quality hotel with good facilities. »

Had a real good night and dinning experience in the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear K., Thank you so much for taking your time and writing such a great review. We are more than happy, you are satisfied with the stay. It would be a pleasure to host you in Novotel Wroclaw Centrum again. With Best Regards Przemysław Orchowicz General Manager

Luiz Families - 26/07/2018 AccorHotels certified review
« Family holiday »

Comfortable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luiz, Thank you very much for your wonderful opinion. We really appreciate warm words about our hotel. It is the best motivation for them to be even better. We are glad that you find all our areas comfortable and relaxing. It will be our pleasure to welcome you again in the nearest future. Best regards, Przemysław Orchowicz General Manager

Leszek Business - 21/07/2018 AccorHotels certified review
« very nice staff »

everything was perfect, from bedroom to breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leszek, We very much appreciate your comments regarding your stay at the Novotel Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Hotel Manager Przemysław Orchowicz

Couples - 17/07/2018 TripAdvisor review
« Very nice hotel - staff very attentive »

We arrived late because of a bad lorry accident near Dresden. Staff could not have been more helpful. As I have an Accor Group Gold Card we got an up-grade - room excellent. The dinner was also very good. however, it is a pity that the menu is basically the same for all Novotels in Poland

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your wonderful opinion. We really appreciate warm words about our staff. It is the best motivation for them to be even better. We are glad that you find all our areas comfortable and relaxing. It will be our pleasure to welcome you again in the nearest future. Best regards, Przemysław Orchowicz General Manager

Joan C. Couples - 14/07/2018 AccorHotels certified review
« Mrs Joan c. »

We could not have asked for more,your Hotel is a credit to you and all of the staff,we would defenitely use your hotel again,please thank everyone from me and my husband.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joan, We very much appreciate your comments regarding your stay at the Novotel Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Hotel Mnager Przemysław Orchowicz

Ryszarda Couples - 09/07/2018 AccorHotels certified review
« Great hotel perfect location and friendly staff »

Eccellent hotel ,friendly and helpful staff and very clean room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ryszarda, We very much appreciate your kind words. It is always a pleasure to receive such great opinion. Thank you and see you next time i Novotel Wrocław Centrum! Sincerely, Przemysław Orchowicz - Hotel General Manager

James Solo - 02/07/2018 AccorHotels certified review
« Very Comfortable and Pleasant stay »

The room was very clean, and comfortable and I would highly recommend this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guests, Thank you for using the services of the Novotel Wrocław Centrum hotel. When we're reading so many positive words at our address, we are convinced that our service works at the highest level. Any comments or suggestions of our guests are extremely valuable to us. We are glad that you could take advantage of many of the facilities we offer. We hope for another equally successful meeting with you in the future. We cordially invite you and promise to make every effort to make the next visit comfortable. Best Regards General Hotel Manager Przemysław Orchowicz

Tassospan Business - 02/07/2018 AccorHotels certified review
« Cosy, spacious rooms with nice view, great location, great amenities »

Will definately suggest and revisit. Great personnel. Clean and spacious rooms with a variety of amenities, some of which free of charge.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guests, Thank you for using the services of the Novotel Wrocław Centrum hotel. When we're reading so many positive words at our address, we are convinced that our service works at the highest level. Any comments or suggestions of our guests are extremely valuable to us. We are glad that you could take advantage of many of the facilities we offer. We hope for another equally successful meeting with you in the future. We cordially invite you and promise to make every effort to make the next visit comfortable. Best Regards General Hotel Manager Przemysław Orchowicz

Anonymous Business - 28/06/2018 AccorHotels certified review

Everything was nice,but there was not hot water one day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for visiting the Novotel Wrocław Centrum hotel and willingness to share your stay with us. We are happy that we have been able to meet your expectations. Please accept my sincerest apologies for the lack of hot water. The problem was based on a larger size and was caused by complications in the municipal waterworks. We hope that despite the small inconveniences you will remember your stay with full satisfaction. We invite you again to the Novotel Wrocław Centrum hotel Best Regards General Hotel Manager Przemysław Orchowicz

K. H. Business - 26/06/2018 AccorHotels certified review
« Laundry Service was not good. »

they lost my socks. and doesn't answered for a week. everyday i asked. but always looking for socks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear K., thank you very much for this sincere review of your stay. All suggestions and information are very valuable to us, because thanks to them we are able to improve our services in relation to our esteemed guests. I heartily apologize for the situation related to washing. I understand your position in this matter as much as possible. We would like to inform you that the hotel has already started appropriate conversations with the company that provides this type of services. I assure you that I will do my best to prevent a similar situation from happening in the future. I also promise to increase the flow of information between the reception and our guests. Together with the management of the reception, we took appropriate steps to ensure that the flow of information was at the highest level. Thank you again for your contribution. Our hotel is open to further cooperation with the. I hope to welcome you again in our doorstep. Many Regards Przemyslaw Orchowicz

Oskar Families - 24/06/2018 AccorHotels certified review
« Well managed hotel with excellent staff »

I had a very nice stay for five days at Novotel Wroclaw Centrum together with my children. Pros - Good location of hotel - Enthusiastic and very positive staff - Nice arrangement during the FIFA football 2018 highly appreciated by both parent and kids - Clean and nice room - Good breakfast Cons - We could not eat in the restaurant one evening since it was booked by some large travel group - Invoice received but with wrong VAT number. (May cause problem when registering it back home.) In grand total I would fully recommend this hotel during your stay in Wroclaw.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Oskar, Thank you for such a warm comment left after your stay in Novotel Wrocław Centrum The satisfaction of our guests is our priority, which is why we are happy that the stay fulfilled your expectations. Your kind words certainly give us a lot of joy and motivate to continue working. Thank you again for choosing our hotel and we hope for the next meeting in the near future! See you next time:) General Manager of the Hotel Przemysław Orchowicz

Nicky H. Couples - 18/06/2018 AccorHotels certified review
« Ms »

Good situation, good accommodation, food excellent and staff friendly and efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicky, Thank you for the comment left after your stay at Novotel Wroclaw Centrum. Your kind words of appreciation and praise gave us a lot of joy. Thank you for appreciating our staff. This is extremely important and motivating for us. Please, remember about our hotel on the occasion of your next visit to Wroclaw. We will be honored to be able to host you again! Yours faithfully General Hotel Manager Przemysław Orchowicz

R. Business - 14/06/2018 AccorHotels certified review
« Great stay »

perfect & friendly service in all aspects.

Our hotel has responded to the review
Our hotel has responded to the review

Dear R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Hotel Manager Przemysław Orchowicz

Friends getaway - 13/06/2018 TripAdvisor review
« 4 days in Wroclaw »

Pre registered for check in, key ready on arrival. Room of good size with everything you would expect for the standard. Bathroom adequate with good toiletries, (shower didn’t fit in its holder). Breakfast of good quality, extensive cold buffet and a small number of hot items, omelettes made to order. Didn’t use the bar or restaurant. Situated just below Sky Tower with good tram links, 8 minutes walk to both the railway station and Rynek (main square). Use Accor for most city trips as they are excellent value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for visiting the Novotel Wroclaw Centrum hotel and the great opinion you would like to share with us. So many nice words have made us happy. We are glad that both -the hotel and the location have helped to take full advantage of the charms of our charming city. We hope that during your next visit in Wroclaw you will stay again with us Have a wonderful day and see you next time Many Regards General Hotel Manager Przemysław Orchowicz

Anonymous Business - 12/06/2018 AccorHotels certified review
« Generally Satisfied. »

Dear Staffs. I'd like to ask a favor... When checking-out, we're gonna get 2 receipts....one is actual paid receipt and the other one is kind of deposit...I guess. I'd like to ask staff to explain about the 2 receipts - how nuch is deposit and how can I get the differences later.. Thanks for your great services !!! Best Regards.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for using the services of the Novotel Wroclaw Centrum hotel and willingness to share your experiences with us. Your question has already reached the management of the reception. Contact us at ha… We will try to resolve your invoice doubts as quickly as possible. Thank you again and we hope to meet again in the future. Sincerely General Hotel Manager Przemysław Orchowicz

Jim A. A. Friends - 11/06/2018 AccorHotels certified review
« 4 nights in Wroclaw »

Good room. Very good breakfast. 10 minutes walk from Rynek and railway station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jim and A., Thank you for using the services of the Novotel Wrocław Centrum hotel. When we're reading so many positive words at our address, we are convinced that our service works at the highest level. Any comments or suggestions of our guests are extremely valuable to us. We are glad that you could take advantage of many of the facilities we offer. We hope for another equally successful meeting with you in the future. We cordially invite you and promise to make every effort to make the next visit comfortable. Best Regards General Hotel Manager Przemysław Orchowicz

R-j Business - 11/06/2018 AccorHotels certified review
« good room, clean and great food / service in restaurant »

good room, clean and great food / service in restaurant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for such a warm comment left after your stay in Novotel Wrocław Centrum The satisfaction of our guests is our priority, which is why we are happy that the stay fulfilled your expectations. Your kind words certainly give us a lot of joy and motivate to continue working. Thank you again for choosing our hotel and we hope for the next meeting in the near future! See you next time:) General Manager of the Hotel Przemysław Orchowicz

Daniel Families - 10/06/2018 AccorHotels certified review
« Amazing »

Great front desk staff , very helpfull and proffesional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel, Thank you for such a warm comment left after your stay in Novotel Wrocław Centrum The satisfaction of our guests is our priority, which is why we are happy that the stay fulfilled your expectations. Your kind words certainly give us a lot of joy and motivate to continue working. Thank you again for choosing our hotel and we hope for the next meeting in the near future! See you next time:) General Manager of the Hotel Przemysław Orchowicz

D. J. Business - 04/06/2018 AccorHotels certified review
« good »

clean room, lobby was cozy, breakfast also good

Our hotel has responded to the review
Our hotel has responded to the review

Dear D. J. We very much appreciate your comments regarding your stay at the Novotel Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Hotel Manager Przemysław Orchowicz

Max Business - 04/06/2018 AccorHotels certified review
« Everything was perfect »

The staff was really nice and ready to help me at any time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Max, Thank you for such a warm comment left after your stay in Novotel Wrocław Centrum The satisfaction of our guests is our priority, which is why we are happy that the stay fulfilled your expectations. Thank you for honoring our friends. Your kind words certainly give them a lot of joy and motivate them to continue working. Thank you again for choosing our hotel and we hope for the next meeting in the near future! Best Regards General Manager of the Hotel Przemysław Orchowicz

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