Hotel - Novotel Wroclaw Centrum
Novotel Hotel Novotel Hotel

Novotel Wroclaw Centrum Hotel

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4.5/5 400 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • COPERNOCUS WROCLAW
  • Languages spoken at the hotel
    • English
    • Polish
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Ironing room
    • Shoe shine machine
  • Cash machine

Leisure and activities

  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:01-23:59
    • Opening hours : Week-end 00:01-23:59

Business services

  • 12 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 192 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Telephone
    • WiFi in your room
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 1,787 reviews

Our guest reviews for Novotel Wroclaw Centrum

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 400 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
R. Business - 14/06/2018
« Great stay »

perfect & friendly service in all aspects.

Our hotel has responded to the review
Our hotel has responded to the review

Dear R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Hotel Manager Przemysław Orchowicz

TripAdvisor review
Friends getaway - 13/06/2018
« 4 days in Wroclaw »

Pre registered for check in, key ready on arrival. Room of good size with everything you would expect for the standard. Bathroom adequate with good toiletries, (shower didn’t fit in its holder). Breakfast of good quality, extensive cold buffet and a small number of hot items, omelettes made to order. Didn’t use the bar or restaurant. Situated just below Sky Tower with good tram links, 8 minutes walk to both the railway station and Rynek (main square). Use Accor for most city trips as they are excellent value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for visiting the Novotel Wroclaw Centrum hotel and the great opinion you would like to share with us. So many nice words have made us happy. We are glad that both -the hotel and the location have helped to take full advantage of the charms of our charming city. We hope that during your next visit in Wroclaw you will stay again with us Have a wonderful day and see you next time Many Regards General Hotel Manager Przemysław Orchowicz

AccorHotels certified review
Anonymous Business - 12/06/2018
« Generally Satisfied. »

Dear Staffs. I'd like to ask a favor... When checking-out, we're gonna get 2 receipts....one is actual paid receipt and the other one is kind of deposit...I guess. I'd like to ask staff to explain about the 2 receipts - how nuch is deposit and how can I get the differences later.. Thanks for your great services !!! Best Regards.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for using the services of the Novotel Wroclaw Centrum hotel and willingness to share your experiences with us. Your question has already reached the management of the reception. Contact us at ha… We will try to resolve your invoice doubts as quickly as possible. Thank you again and we hope to meet again in the future. Sincerely General Hotel Manager Przemysław Orchowicz

AccorHotels certified review
Jim A. A. Friends - 11/06/2018
« 4 nights in Wroclaw »

Good room. Very good breakfast. 10 minutes walk from Rynek and railway station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jim and A., Thank you for using the services of the Novotel Wrocław Centrum hotel. When we're reading so many positive words at our address, we are convinced that our service works at the highest level. Any comments or suggestions of our guests are extremely valuable to us. We are glad that you could take advantage of many of the facilities we offer. We hope for another equally successful meeting with you in the future. We cordially invite you and promise to make every effort to make the next visit comfortable. Best Regards General Hotel Manager Przemysław Orchowicz

AccorHotels certified review
R-j Business - 11/06/2018
« good room, clean and great food / service in restaurant »

good room, clean and great food / service in restaurant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for such a warm comment left after your stay in Novotel Wrocław Centrum The satisfaction of our guests is our priority, which is why we are happy that the stay fulfilled your expectations. Your kind words certainly give us a lot of joy and motivate to continue working. Thank you again for choosing our hotel and we hope for the next meeting in the near future! See you next time:) General Manager of the Hotel Przemysław Orchowicz

AccorHotels certified review
Daniel Families - 10/06/2018
« Amazing »

Great front desk staff , very helpfull and proffesional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel, Thank you for such a warm comment left after your stay in Novotel Wrocław Centrum The satisfaction of our guests is our priority, which is why we are happy that the stay fulfilled your expectations. Your kind words certainly give us a lot of joy and motivate to continue working. Thank you again for choosing our hotel and we hope for the next meeting in the near future! See you next time:) General Manager of the Hotel Przemysław Orchowicz

AccorHotels certified review
D. J. Business - 04/06/2018
« good »

clean room, lobby was cozy, breakfast also good

Our hotel has responded to the review
Our hotel has responded to the review

Dear D. J. We very much appreciate your comments regarding your stay at the Novotel Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Hotel Manager Przemysław Orchowicz

AccorHotels certified review
Max Business - 04/06/2018
« Everything was perfect »

The staff was really nice and ready to help me at any time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Max, Thank you for such a warm comment left after your stay in Novotel Wrocław Centrum The satisfaction of our guests is our priority, which is why we are happy that the stay fulfilled your expectations. Thank you for honoring our friends. Your kind words certainly give them a lot of joy and motivate them to continue working. Thank you again for choosing our hotel and we hope for the next meeting in the near future! Best Regards General Manager of the Hotel Przemysław Orchowicz

AccorHotels certified review
Violetta Solo - 03/06/2018
« Amazing hotel »

Everything was perfect in my stay! Nice and modern interior, polite and attentive stuff and good location. I felt welcome and recommend everyone to stay there:)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Violetta, Thank you for visiting the Novotel Wroclaw Centrum hotel and the great opinion you would like to share with us. So many nice words have made us happy. We are glad that both -the hotel and the location have helped to take full advantage of the charms of our charming city. We hope that during your next visit in Wroclaw you will stay again with us Have a wonderful day and see you next time Many Regards General Hotel Manager Przemysław Orchowicz

AccorHotels certified review
Benoit Business - 29/05/2018
« Good hotel, general impression for a 4* still to far from expectations »

Hotel is nice, without anything being extra ordinary or over the average. People are nice, welcoming, again, maybe not as much as expected for this quality hotel. The room are simple, not big, clean and bed of a good quality. Would have expected a nice room for being in the 'executive' floor... I don't know what the other room look like, but I cannot imagine them being a lower quality level. Worse is the breakfast, average level of a 3* hotel, low variety of products, average quallity.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for using the services offered by the Novotel Wroclaw Centrum hotel and willingness to share your experiences with us. Thank you for your comments on the size of the rooms and the quality of the breakfast served. This second issue has already been raised at the meeting of managers. We are improving on this level. We hope that despite the small inconveniences you will remember your stay with approval. We hope that in the future we will have the opportunity to welcome you at the Novotel Wrocław Centrum hotel. We make every effort to make the next stay perfect Sincerely Hotel director Przemysław Orchowicz

AccorHotels certified review
Radek Friends - 26/05/2018
« Fully recommended hotel in Wrocław »

Great location, availability of parking, friendly staff, personalised service, clean and well maintained.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Radek We very appreciate your comments reading your stay at the Novotel Wroclaw Centrum. It is always a pleasure to receive positive feedback. Thank you for much appreciation for our service. We are glad that you enjoyed the time and thank you for a nice complements. We are more than happy to be able to help you and your son during your visit in Wrocław. We hope you will come back to our hotel and you will enjoy your next stay as you enjoyed previous one. See you soon in the beautiful city of Wroclaw Best Regards General Hotel Manager Przemyslaw Orchowicz

AccorHotels certified review
Anonymous Business - 24/05/2018
« Gut »

Gut

Our hotel has responded to the review
Our hotel has responded to the review

Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Hoteldirektor Przemysław Orchowicz

AccorHotels certified review
Esther B. Friends - 23/05/2018
« Great hotel »

We received a very warm welcome.The staff were extremely friendly and helpful The room was a good size with great comfortable beds. A. Safe was provided free of charge and tea coffee facilities was available. I loved the free telephone, great touch. The bathroom was a good size with a great shower. Toileteries were provided. The breakfast was very good and they catered for gluten free, there was a very good selection. We had dinner on the first night, the service was a bit slow but I think that was because the staff had to cover the bar as well as serve. The food was great. I would recommend this hotel th3 location was great for the old town.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Esther We very much appreciate your comments regarding your stay at the Novotel Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Hotel Manager Przemysław Orchowicz

AccorHotels certified review
Anna Families - 22/05/2018
« Tolles Hotel »

War alles Super

Our hotel has responded to the review
Our hotel has responded to the review

Lieber Anna, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Hoteldirektor Przemysław Orchowicz

AccorHotels certified review
Anonymous Couples - 16/05/2018
« Kids dont rent rooms »

Noise of children in the foyer come resturant, bar,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for visiting the Novotel Wrocław Centrum hotel and share your impressions with us. We would like to mention that we are a modern hotel, open to both individual guests, guests with families and business guests. The restaurant area and lobby are available to all guests, including the smallest ones. We also created a special children's corner for their needs. As you know, with the great energy of our youngest guests, we believe that it would be inappropriate to forbid them to use the entire lobby. Once again, thank you for your visit and your attention. We hope that despite the small inconveniences, you will decide to visit us in the future. We will be more than happy to see you again Best Regards General Hotel Manager Przemysław Orchowicz

AccorHotels certified review
Con Business - 14/05/2018
« Great Hotel Experience & Good Service »

Very good. Need to provide bike hire. Stayed in "My Cycle" room thought i would be able to access a bike. Should conduct a feasibility study. Very happy though would stay again. Probably will next year.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Con, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Hotel Manager Przemysław Orchowicz

AccorHotels certified review
Z. Friends - 06/05/2018
« Disappointed check out »

When I was checking out ,they wanna charge me double price of breakfast, that’s so upset .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Z., Thank you for visiting the Novotel Wrocław Centrum hotel and share your impressions with us. Please accept my sincerest apologies because of the confusion our colleague caused during the check-out process. The mistake was made by mistake, which unfortunately sometimes happens with such a large number of guests. We try to avoid or repair mistakes all the time, but of course we understand your disappointment. Once again, we apologize for the misunderstanding. After all, the price of both breakfasts was corrected correctly at the hotel rate. After the conversation with the reception management, we decided to strengthen the communication between the booking, the reception and the guest so that the similar situation would not happen again in the future. We hope that despite minor inconveniences you will decide to visit our hotel again. We promise to make every effort to make your next stay perfect. Hope to see you soon in Novotel Wrocław Centrum Have a wonderful day General Hotel Manager Przemysław Orchowicz

AccorHotels certified review
Arun R. Business - 03/05/2018
« It was awesome »

it was great & wonderful staying. very customer centric, ambience, everything was top class

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arun It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Hotel Manager Przemysław Orchowicz

AccorHotels certified review
Stefan Business - 15/04/2018
« useless online checkin, not responded to my wishes »

why do i check in online when i need to present the credit card anyway, and it takes 10 minutes to checkin? why do i ask for specific things early in advance and do not get them (e.g. king bed), but someone else after me does?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stefan Thank you very much for your time to share your comments about your stay at the Novotel Wrocław Centrum hotel. I do not conceal that your message disturbed me a bit and immediately began to explain the problems you described. Please accept the sincerest apologies that have appeared due to the failure of acceptance. I would like to try and regain your trust. Please take with me 1000 extra LeClub points that will be added to your loyalty card. I sincerely apologize once again for this situation and I hope that despite our mistake, you would like to trust us again. We promise to make every effort to make your next stay perfect and your every wish included Sincerely General Hotel Manager Przemysław Orchowicz

TripAdvisor review
Family - 14/04/2018
« Excellent Hotel - Not best location »

The location is about 25-30 min walking from center. The hotel is excellent. Unfortunatelly we didn't eat breakfast because we left at night. The room is comfortable, with tea/coffe facilities. 5 min from hotel you can find shopping mall and small supermarket.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vaten Thank you for such a warm comment left after your stay in Novotel Wrocław Centrum The satisfaction of our guests is our priority, which is why we are happy that the stay fulfilled your expectations. Your kind words certainly give us a lot of joy and motivate to continue working. Thank you again for choosing our hotel and we hope for the next meeting in the near future! See you next time:) General Manager of the Hotel Przemysław Orchowicz

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