Hotel - Novotel Wroclaw Centrum
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Novotel Wroclaw Centrum Hotel

4.5/5 491 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • COPERNOCUS WROCLAW
  • Languages spoken at the hotel
    • English
    • Polish
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Ironing room
    • Shoe shine machine
  • Cash machine

Leisure and activities

  • Sauna
  • Bike rack facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:01-23:59
    • Opening hours : Week-end 00:01-23:59

Business services

  • 12 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary and adaptable rooms in Novotel hotels are truly a place for living, perfect for all your needs.

  • 192 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Telephone
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating 2,008 reviews

Our guest reviews for Novotel Wroclaw Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 491 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Mark B. Business - 04/11/2018 AccorHotels certified review
« Well suited for Business Travel »

Stylish design in a good location. The hotel is split between a Ibis and Novotel with seperate dining areas. Good breakfast selection and comfortable rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark, Many thanks for your excellent opinion. We are happy to hear that you spent a nice time and do hope that you will visit hotel Novotel Wroclaw Centrum again very soon. Best regards Przemysław Orchowicz Hotel General Manager

Anonymous Business - 02/11/2018 AccorHotels certified review
« Great »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robin L., Thank you for sharing your feedback to us. We are very sorry to hear that the breakfast did not meet your expectations. We try to serve huge variety of food so all guest can choose what they like the most. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We hope you will give us the opportunity to better serve you in near future. . Best Regards, Przemysław Orchowicz General Manager

Amir K. Families - 31/10/2018 AccorHotels certified review
« Great hotel with great service »

We stayed at the hotel in October, a classic nouvelle hotel with all the advantages, and above all the polite service of the employees in each department was outstanding. The room is cozy and new, a little crowded for the family but fine The meals are good but not amazing There is a small lobby where children can play But again above all the service of the employees was wonderful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for sharing your feedback to us. We are very sorry to hear that the breakfast did not meet your expectations. We try to serve huge variety of food so all guest can choose what they like the most. We are very sorry to hear that you haven't receive your voucher for a welcome drink, hopefully you will give us oppurtunity to compensate for this miscue. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We hope you will give us the opportunity to better serve you in near future. . Best Regards, Przemysław Orchowicz General Manager

amirkaduri3 Family - 31/10/2018 TripAdvisor review
« Great hotel with courteous staff »

We stayed at the hotel in October, a classic nouvelle hotel with all the advantages, and above all the polite service of the employees in each department was outstanding.The room is cozy and new, a little crowded for the family but fineThe meals are good but not amazingThere is a small lobby where children can playBut again above all the service of the employees was wonderful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Many thanks for your excellent opinion. We are happy to hear that you spent a nice time and do hope that you will visit hotel Novotel Wroclaw Centrum again very soon. Best regards Przemysław Orchowicz Hotel General Manager

Simon F. Business - 27/10/2018 AccorHotels certified review
« Great Hotel »

Great quality hotel with brilliant staff. Warn and welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SIMON F., We very much appreciate your comments regarding your stay at the Novotel Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemysław Orchowicz General Manager

Anonymous Business - 24/10/2018 AccorHotels certified review
« warm welcome, friendly staff, comfortable rooms »

rooms are always good, staff very friendly, fast check-in and -out, Lobby and Breakfast sometimes crowded

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., thank you for this survey and fantastic comments about our rooms and staff. You can approach reception any time to discuss how to make you more satisfied with breakfast issue. See you soon again in our doorsteps. Best regards, Przemyslaw Orchowicz General Manager

William M. Couples - 20/10/2018 AccorHotels certified review
« Fabulous! »

Hotel was fab! Very modern, clean and friendly. Breakfast choice was great! Can’t wait to go back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear William, Thank you very much for sharing with us a positive opinion about our hotel. We are pleased that our hotel met your expectations. We hope that during your next stay in Wrocław you will stay wit us again. Best regards Przemyslaw Orchowicz General Manager

Kim/denmark Business - 09/10/2018 AccorHotels certified review
« very nice stay »

I stay in hotels almost every week around the year and Novotel Wroclaw is in the nice end of hotels with friendly staff, nice rooms, very good dinner and breakfast buffet. Overall good experience and will enjoy to return one day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kim, Thank you for visiting the Novotel Wroclaw Centrum hotel and the great opinion you would like to share with us. So many nice words have made us happy. We hope that during your next visit in Wroclaw you will stay again with us Have a wonderful day and see you next time Best Regards General Hotel Manager Przemysław Orchowicz

Couples - 29/09/2018 TripAdvisor review
« EXcellent hotel »

The rooms vere vey nice and very clean, the staff were very friendly and helpful. We too a cab to the center wish is just 10 min away and we enjoyed the excellent feature of the cellular phone in the room. This is a super idea!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Wroclaw Centrum. It is always a pleasure to receive positive feedback, thank you for much appreciation for our services. We hope you will come back soon to Wroclaw and you will enjoy your next stay in our hotel as you enjoyed previous one. Best regards Przemysław Orchowicz General Manager

Friends getaway - 12/09/2018 TripAdvisor review
« Nice hotel in a good location »

The room was comfortable and the staff were really helpful. The hotel was 10-15 minutes walk from the old town, if you do not want to walk the tram line is just outside the hotel which will take 8 mins to get into the old town. Very good breakfast too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for sharing with us a positive opinion about our hotel. We are pleased that our hotel (rooms, breakfast, location ) met your expectations. We hope that during your next stay in Wrocław you will stay wit us again. Best regards Przemyslaw Orchowicz General Manager

Helen M. Couples - 11/09/2018 AccorHotels certified review
« Comfortable, clean friendly staff »

Very comfortable hotel within easy walking distance of city centre approx 15mins strolling pace. Staff were friendly and helpful. Breakfast was good with hot and cold options and served till 10.30. Was busy early when bus tours were leaving but still had enough room and food to accommodate everyone. Would definitely stay here again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helen, Many thanks for your excellent opinion about a stay in our hotel. We are happy to hear that you spent a nice time and do hope that you will visit hotel Novotel Wroclaw Centrum again very soon. Best regards Przemysław Orchowicz Hotel General Manager

Solo travel - 09/09/2018 TripAdvisor review
« Great Hotel in Wroclaw. »

This may not be the most opulent hotel and if this is what you are looking for it may not be for you. It is still an excellent choice if you are looking for a clean, modern, well designed, comfortable and centrally located hotel in Wroclaw. The service is very friendly and helpful, not in an artificial way but as if they really liked their job and cared about you. In your room you will find a portable smart-phone that you can carry with you, use as a tour-guide and make local and even international calls for free. Breakfast bar is quite extensive and a great start of a busy day. Overall, I had a great experience in this hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your wonderful opinion. We really appreciate warm words about our staff. It is the best motivation for them to be even better. We are glad that you find all our areas comfortable and relaxing. It will be our pleasure to welcome you again in the nearest future. Best regards, Przemysław Orchowicz General Manager

Shaul T. Families - 25/08/2018 AccorHotels certified review
« great »

great hotel. reception. gym. everything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for sharing with us a positive comment about your last stay at our hotel. We appreciate your opinion about rooms and staff. We hope your next stay will be as good as the previous one. Best regards, Przemysław Orchowicz General Manager

J. A. Families - 22/08/2018 AccorHotels certified review
« Great hotel with very customer focus staff »

Great location and the food was very nice. Good family layout. I spend at least 90 days a year living in hotels, this one was very special. I definitely will spend more time in Novotel brand going forward

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thak you very much for taking the moment to share with us your positive opinion about your stay at Novotel Wroclaw Centrum. It is always nice to read such a positive comments. I am delighed to read that you and your family had a good time with us. I hope we will get a chance to take good care of all your family once again. Sincerely, Przemysław Orchowicz General Manager

Anonymous Families - 12/08/2018 AccorHotels certified review
« OK hotel with horrible sofa bed »

We have been a large family group of 13 visiting the hotel, staying in 4 rooms that should have been able to sleep 16 people (double bed + double sofa bed). We arrived late at night and got our rooms quickly, however, some of us were not able to sleep well. The sofa beds the hotel have are very small in size - perhaps suitable for 2 little kids, not older than 5. In addition the sofa beds have a deep fold in the middle, making it really impossible to host two people. In two of the rooms, the sofabed was leaning to the side - one side of the bed was about 15cm (~6") higher than the other side. The family members who slept on these sofa beds constantly fell off the bed during the night. A day later, we were offered to switch to some other rooms and we had to go through 5 rooms before we found one with a sofa bed that was properly aligned. The hotel should replace these sofa beds immediately or stop publish them as beds at all. Other than that our stay was good - good location, good breakfast and good facilities. The low rating is all about the sleep - as this one of the key things we look for in an hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guests, Thank you for visiting the Novotel Wrocław Centrum hotel and willingness to share your stay with us. At Novotel hotels, we strive to provide the highest quality services to every customer; That's why your opinion is very important to us. We guarantee that we will take appropriate steps to solve the problem and prevent future events. The issue of uncomfortable couches has already been discussed with the direction of the floor office. We make every effort to solve the problem. In the near future, sofas will be replaced with new ones. Of course, we understand your dissatisfaction due to the lack of comfort. We also thank you that despite the inconvenience they also decided to emphasize the strengths of the hotel. They are equally important. We hope that during your next visit in Wrocław you will decide to use the services of our hotel. We promise to make every effort to make your next stay fully satisfying. Hope to see you soon Best Regards Hotel director Przemysław Orchowicz

Rachel S. Friends - 10/08/2018 AccorHotels certified review
« Very good and very nice hotel. »

This is my third time in this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your good opinion about our hotel. It's always a pleasure to know guests did enjoy their stay here. We hope to see you soon again. Przemyslaw Orchowicz General Manager

Martin Couples - 09/08/2018 AccorHotels certified review
« Perfect. »

No problems at all. Everything was as expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin, Thank you very much for sharing with us a positive opinion about our staff. We are pleased that our hotel met your expectations. We hope that during your next stay in Wrocław you will stay wit us again. Best regards Przemyslaw Orchowicz General Manager

K. Families - 01/08/2018 AccorHotels certified review
« Good quality hotel with good facilities. »

Had a real good night and dinning experience in the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear K., Thank you so much for taking your time and writing such a great review. We are more than happy, you are satisfied with the stay. It would be a pleasure to host you in Novotel Wroclaw Centrum again. With Best Regards Przemysław Orchowicz General Manager

Luiz Families - 26/07/2018 AccorHotels certified review
« Family holiday »

Comfortable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luiz, Thank you very much for your wonderful opinion. We really appreciate warm words about our hotel. It is the best motivation for them to be even better. We are glad that you find all our areas comfortable and relaxing. It will be our pleasure to welcome you again in the nearest future. Best regards, Przemysław Orchowicz General Manager

Leszek Business - 21/07/2018 AccorHotels certified review
« very nice staff »

everything was perfect, from bedroom to breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leszek, We very much appreciate your comments regarding your stay at the Novotel Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Hotel Manager Przemysław Orchowicz

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