Hotel - Novotel Wroclaw Centrum
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Novotel Wroclaw Centrum Hotel

4.5/5 470 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • COPERNOCUS WROCLAW
  • Languages spoken at the hotel
    • English
    • Polish
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Ironing room
    • Shoe shine machine
  • Cash machine

Leisure and activities

  • Sauna
  • Bike rack facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:01-23:59
    • Opening hours : Week-end 00:01-23:59

Business services

  • 12 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary and adaptable rooms in Novotel hotels are truly a place for living, perfect for all your needs.

  • 192 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Telephone
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating 1,931 reviews

Our guest reviews for Novotel Wroclaw Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 470 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Friends getaway - 12/09/2018 TripAdvisor review
« Nice hotel in a good location »

The room was comfortable and the staff were really helpful. The hotel was 10-15 minutes walk from the old town, if you do not want to walk the tram line is just outside the hotel which will take 8 mins to get into the old town. Very good breakfast too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for sharing with us a positive opinion about our hotel. We are pleased that our hotel (rooms, breakfast, location ) met your expectations. We hope that during your next stay in Wrocław you will stay wit us again. Best regards Przemyslaw Orchowicz General Manager

Helen M. Couples - 11/09/2018 AccorHotels certified review
« Comfortable, clean friendly staff »

Very comfortable hotel within easy walking distance of city centre approx 15mins strolling pace. Staff were friendly and helpful. Breakfast was good with hot and cold options and served till 10.30. Was busy early when bus tours were leaving but still had enough room and food to accommodate everyone. Would definitely stay here again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helen, Many thanks for your excellent opinion about a stay in our hotel. We are happy to hear that you spent a nice time and do hope that you will visit hotel Novotel Wroclaw Centrum again very soon. Best regards Przemysław Orchowicz Hotel General Manager

Solo travel - 09/09/2018 TripAdvisor review
« Great Hotel in Wroclaw. »

This may not be the most opulent hotel and if this is what you are looking for it may not be for you. It is still an excellent choice if you are looking for a clean, modern, well designed, comfortable and centrally located hotel in Wroclaw. The service is very friendly and helpful, not in an artificial way but as if they really liked their job and cared about you. In your room you will find a portable smart-phone that you can carry with you, use as a tour-guide and make local and even international calls for free. Breakfast bar is quite extensive and a great start of a busy day. Overall, I had a great experience in this hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your wonderful opinion. We really appreciate warm words about our staff. It is the best motivation for them to be even better. We are glad that you find all our areas comfortable and relaxing. It will be our pleasure to welcome you again in the nearest future. Best regards, Przemysław Orchowicz General Manager

Shaul T. Families - 25/08/2018 AccorHotels certified review
« great »

great hotel. reception. gym. everything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for sharing with us a positive comment about your last stay at our hotel. We appreciate your opinion about rooms and staff. We hope your next stay will be as good as the previous one. Best regards, Przemysław Orchowicz General Manager

J. A. Families - 22/08/2018 AccorHotels certified review
« Great hotel with very customer focus staff »

Great location and the food was very nice. Good family layout. I spend at least 90 days a year living in hotels, this one was very special. I definitely will spend more time in Novotel brand going forward

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thak you very much for taking the moment to share with us your positive opinion about your stay at Novotel Wroclaw Centrum. It is always nice to read such a positive comments. I am delighed to read that you and your family had a good time with us. I hope we will get a chance to take good care of all your family once again. Sincerely, Przemysław Orchowicz General Manager

Anonymous Families - 12/08/2018 AccorHotels certified review
« OK hotel with horrible sofa bed »

We have been a large family group of 13 visiting the hotel, staying in 4 rooms that should have been able to sleep 16 people (double bed + double sofa bed). We arrived late at night and got our rooms quickly, however, some of us were not able to sleep well. The sofa beds the hotel have are very small in size - perhaps suitable for 2 little kids, not older than 5. In addition the sofa beds have a deep fold in the middle, making it really impossible to host two people. In two of the rooms, the sofabed was leaning to the side - one side of the bed was about 15cm (~6") higher than the other side. The family members who slept on these sofa beds constantly fell off the bed during the night. A day later, we were offered to switch to some other rooms and we had to go through 5 rooms before we found one with a sofa bed that was properly aligned. The hotel should replace these sofa beds immediately or stop publish them as beds at all. Other than that our stay was good - good location, good breakfast and good facilities. The low rating is all about the sleep - as this one of the key things we look for in an hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guests, Thank you for visiting the Novotel Wrocław Centrum hotel and willingness to share your stay with us. At Novotel hotels, we strive to provide the highest quality services to every customer; That's why your opinion is very important to us. We guarantee that we will take appropriate steps to solve the problem and prevent future events. The issue of uncomfortable couches has already been discussed with the direction of the floor office. We make every effort to solve the problem. In the near future, sofas will be replaced with new ones. Of course, we understand your dissatisfaction due to the lack of comfort. We also thank you that despite the inconvenience they also decided to emphasize the strengths of the hotel. They are equally important. We hope that during your next visit in Wrocław you will decide to use the services of our hotel. We promise to make every effort to make your next stay fully satisfying. Hope to see you soon Best Regards Hotel director Przemysław Orchowicz

Rachel S. Friends - 10/08/2018 AccorHotels certified review
« Very good and very nice hotel. »

This is my third time in this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your good opinion about our hotel. It's always a pleasure to know guests did enjoy their stay here. We hope to see you soon again. Przemyslaw Orchowicz General Manager

Martin Couples - 09/08/2018 AccorHotels certified review
« Perfect. »

No problems at all. Everything was as expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin, Thank you very much for sharing with us a positive opinion about our staff. We are pleased that our hotel met your expectations. We hope that during your next stay in Wrocław you will stay wit us again. Best regards Przemyslaw Orchowicz General Manager

K. Families - 01/08/2018 AccorHotels certified review
« Good quality hotel with good facilities. »

Had a real good night and dinning experience in the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear K., Thank you so much for taking your time and writing such a great review. We are more than happy, you are satisfied with the stay. It would be a pleasure to host you in Novotel Wroclaw Centrum again. With Best Regards Przemysław Orchowicz General Manager

Luiz Families - 26/07/2018 AccorHotels certified review
« Family holiday »

Comfortable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luiz, Thank you very much for your wonderful opinion. We really appreciate warm words about our hotel. It is the best motivation for them to be even better. We are glad that you find all our areas comfortable and relaxing. It will be our pleasure to welcome you again in the nearest future. Best regards, Przemysław Orchowicz General Manager

Leszek Business - 21/07/2018 AccorHotels certified review
« very nice staff »

everything was perfect, from bedroom to breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leszek, We very much appreciate your comments regarding your stay at the Novotel Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Hotel Manager Przemysław Orchowicz

Couples - 17/07/2018 TripAdvisor review
« Very nice hotel - staff very attentive »

We arrived late because of a bad lorry accident near Dresden. Staff could not have been more helpful. As I have an Accor Group Gold Card we got an up-grade - room excellent. The dinner was also very good. however, it is a pity that the menu is basically the same for all Novotels in Poland

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your wonderful opinion. We really appreciate warm words about our staff. It is the best motivation for them to be even better. We are glad that you find all our areas comfortable and relaxing. It will be our pleasure to welcome you again in the nearest future. Best regards, Przemysław Orchowicz General Manager

Joan C. Couples - 14/07/2018 AccorHotels certified review
« Mrs Joan c. »

We could not have asked for more,your Hotel is a credit to you and all of the staff,we would defenitely use your hotel again,please thank everyone from me and my husband.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joan, We very much appreciate your comments regarding your stay at the Novotel Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Hotel Mnager Przemysław Orchowicz

Ryszarda Couples - 09/07/2018 AccorHotels certified review
« Great hotel perfect location and friendly staff »

Eccellent hotel ,friendly and helpful staff and very clean room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ryszarda, We very much appreciate your kind words. It is always a pleasure to receive such great opinion. Thank you and see you next time i Novotel Wrocław Centrum! Sincerely, Przemysław Orchowicz - Hotel General Manager

James Solo - 02/07/2018 AccorHotels certified review
« Very Comfortable and Pleasant stay »

The room was very clean, and comfortable and I would highly recommend this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guests, Thank you for using the services of the Novotel Wrocław Centrum hotel. When we're reading so many positive words at our address, we are convinced that our service works at the highest level. Any comments or suggestions of our guests are extremely valuable to us. We are glad that you could take advantage of many of the facilities we offer. We hope for another equally successful meeting with you in the future. We cordially invite you and promise to make every effort to make the next visit comfortable. Best Regards General Hotel Manager Przemysław Orchowicz

Tassospan Business - 02/07/2018 AccorHotels certified review
« Cosy, spacious rooms with nice view, great location, great amenities »

Will definately suggest and revisit. Great personnel. Clean and spacious rooms with a variety of amenities, some of which free of charge.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guests, Thank you for using the services of the Novotel Wrocław Centrum hotel. When we're reading so many positive words at our address, we are convinced that our service works at the highest level. Any comments or suggestions of our guests are extremely valuable to us. We are glad that you could take advantage of many of the facilities we offer. We hope for another equally successful meeting with you in the future. We cordially invite you and promise to make every effort to make the next visit comfortable. Best Regards General Hotel Manager Przemysław Orchowicz

Anonymous Business - 28/06/2018 AccorHotels certified review

Everything was nice,but there was not hot water one day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for visiting the Novotel Wrocław Centrum hotel and willingness to share your stay with us. We are happy that we have been able to meet your expectations. Please accept my sincerest apologies for the lack of hot water. The problem was based on a larger size and was caused by complications in the municipal waterworks. We hope that despite the small inconveniences you will remember your stay with full satisfaction. We invite you again to the Novotel Wrocław Centrum hotel Best Regards General Hotel Manager Przemysław Orchowicz

K. H. Business - 26/06/2018 AccorHotels certified review
« Laundry Service was not good. »

they lost my socks. and doesn't answered for a week. everyday i asked. but always looking for socks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear K., thank you very much for this sincere review of your stay. All suggestions and information are very valuable to us, because thanks to them we are able to improve our services in relation to our esteemed guests. I heartily apologize for the situation related to washing. I understand your position in this matter as much as possible. We would like to inform you that the hotel has already started appropriate conversations with the company that provides this type of services. I assure you that I will do my best to prevent a similar situation from happening in the future. I also promise to increase the flow of information between the reception and our guests. Together with the management of the reception, we took appropriate steps to ensure that the flow of information was at the highest level. Thank you again for your contribution. Our hotel is open to further cooperation with the. I hope to welcome you again in our doorstep. Many Regards Przemyslaw Orchowicz

Oskar Families - 24/06/2018 AccorHotels certified review
« Well managed hotel with excellent staff »

I had a very nice stay for five days at Novotel Wroclaw Centrum together with my children. Pros - Good location of hotel - Enthusiastic and very positive staff - Nice arrangement during the FIFA football 2018 highly appreciated by both parent and kids - Clean and nice room - Good breakfast Cons - We could not eat in the restaurant one evening since it was booked by some large travel group - Invoice received but with wrong VAT number. (May cause problem when registering it back home.) In grand total I would fully recommend this hotel during your stay in Wroclaw.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Oskar, Thank you for such a warm comment left after your stay in Novotel Wrocław Centrum The satisfaction of our guests is our priority, which is why we are happy that the stay fulfilled your expectations. Your kind words certainly give us a lot of joy and motivate to continue working. Thank you again for choosing our hotel and we hope for the next meeting in the near future! See you next time:) General Manager of the Hotel Przemysław Orchowicz

Nicky H. Couples - 18/06/2018 AccorHotels certified review
« Ms »

Good situation, good accommodation, food excellent and staff friendly and efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicky, Thank you for the comment left after your stay at Novotel Wroclaw Centrum. Your kind words of appreciation and praise gave us a lot of joy. Thank you for appreciating our staff. This is extremely important and motivating for us. Please, remember about our hotel on the occasion of your next visit to Wroclaw. We will be honored to be able to host you again! Yours faithfully General Hotel Manager Przemysław Orchowicz

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