Hotel - ibis London Canning Town
Ibis Hotel Hotel Ibis Hotel Hotel

ibis London Canning Town Hotel

4.5/5 258 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 10  GBP
  • 100% non-smoking hotel
  • Automatic air control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check In (Paying)
    • Late Check Out (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine
  • Currency exchange

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

Designed around you with a SweetBed, blackout blinds and soundproofing for the ultimate night's sleep. Plus en suite with powerful shower, work desk, flat-screen Freeview TV, free Wi-Fi and modern décor. Trust us, you won't want to leave.

  • 196 rooms
  • 100% non-smoking hotel
  • 10 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Automatic air control
    • Telephone
    • Radio in room
    • WIFI in your room
    • Work desk in all rooms
    • Automatic temperature control
    • Baby bed
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.6/5 AccorHotels Rating 1,323 reviews

Our guest reviews for ibis London Canning Town

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 258 reviews
Paul Friends - 04/12/2018 AccorHotels certified review
« Breakfast management let you down »

Room absolutely fine. Loved the view over to the O2. Bed very comfortable. Great night's sleep. Breakfast great - plenty of choice BUT no staff were clearing tables. We had to clear away the remains of the previous occupants of our table and other guests were having to clear dirty plates and bowls from their tables so they could sit there. You need to ensure staff are constantly ensuring places are cleared and cleaned.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL M., Thank you for taking the time to tell us about your experience at the ibis London Canning Town. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gabriella Kusi-Appiah Front Office Team Member

Anonymous Business - 01/12/2018 AccorHotels certified review
« Expensive, compact but clean and tidy in great location »

Great location, compact room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K., We very much appreciate your comments regarding your stay at the ibis London Canning Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Kusi-Appiah Front Office Team Member

Stephen G. Solo - 29/11/2018 AccorHotels certified review
« Quick stay »

Easy to find, efficient check in, good breakfast and good rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., We very much appreciate your comments regarding your stay at the ibis London Canning Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Kusi-Appiah Front Office Team Member

Ed Couples - 29/11/2018 AccorHotels certified review
« Fits the bill perfectly »

A great stay for a concert at the O2. I stop on Underground. The room was spotless and well appointed and not too small by London standards. Great hotel team and very good value.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr T., Thank you very much for your rating and comments regarding your stay with us at ibis London Canning Town. We really appreciate it and I am pleased that you enjoyed your stay with us. Please feel free to share your feedback about your stay n Trip Advisor. We would be very grateful, thank you. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Kusi-Appiah Front Office Team Member

Anonymous Business - 28/11/2018 AccorHotels certified review
« Really great for price »

Very quiet and warm room- bed was very comfy too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms W., Thank you very much for your 100/100 rating and for your comments regarding your stay with us at ibis London Canning Town. It is very much appreciated and I am pleased that you enjoyed your stay with us. Please feel free to share your feedback about your stay on Trip Advisor. We would be very grateful, thank you. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Kusi-Appiah Front Office Team Member

Mrs G. Couples - 28/11/2018 AccorHotels certified review
« Great room, lovely breakfast food, excellent staff but rooms noisy »

Easy check in with excellent front of house staff. Stayed in room 706. Website promised ‘soundproof room’ was woken in the morning by what I can only assume was the sound of the plumbing or air con plumbing as it sounded like the clangers were in the room. Noise would happen roughly every 5-10 mins. Never happened overnight or previous evening so guessing it’s plumbing and everyone was taking showers etc. Really odd and distracting noise. Breakfast food was lovely but feel there needs to be more tables and chairs as despite how trendy they might look, it’s not ideal to eat a plate of breakfast from an armchair.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs G., We very much appreciate your comments regarding your stay at the ibis London Canning Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Kusi-Appiah Front Office Team Member

Anonymous Business - 27/11/2018 AccorHotels certified review
« good »

good pleasantly surprised

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms H., We very much appreciate your comments regarding your stay at the ibis London Canning Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Kusi-Appiah Front Office Team Member

Laila Couples - 27/11/2018 AccorHotels certified review
« Satisfying week for Anniversary & Birthdays »

My partner and I had our 3rd year anniversary in London and our stay in Canning Town Ibis made it even more worthwhile. The location is a stone's throw away from the Jubilee train line and with buses connecting to Stansted Mall. Service received by all team members was respectful and commendable. Although we had to wait for over an hour for our room to be ready since we arrived at about 12pm. We were attended to during check in by an indian team member. Initially, we felt that her service was a tad too direct and lacked hospitality/warmth. But she was nonetheless attentive and also extended to us a drinks voucher for our anniversary and also ensured that we received a high floor room with unblocked views of the O2 and cable cars. That view was priceless. Houesekeeping also maintained a remarkable level of service. We enjoyed having night caps, coffee and breakfast in the hotel's cafe. Outstanding decor and comfort!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms S., Thank you very much for your rating and kind comments regarding your stay with us at ibis London Canning Town. We really appreciate it and it was a pleasure to have you with us. Please feel free to share your feedback about your stay with us on Trip Advisor. We would be very grateful, thank you. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Kusi-Appiah Front Office Team Member

Lisa Solo - 27/11/2018 AccorHotels certified review
« A pleasant stay »

Easy check in, not having a reception desk works ok. Breakfast was nice but I would imagine a bit hectic when it's busy. Room was clean and warm and bed was comfortable. Easy access to central London from Canning town and easy 20 minute walk to Excel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms E., Thank you very much for your rating and comments regarding your stay with us at ibis London Canning Town. It was a pleasure to have you with us and I am pleased you enjoyed your stay with us. Please feel free to share your feedback about your stay on Trip Advisor. We would be very grateful, thank you. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Kusi-Appiah Front Office Team Member

R G. Business - 26/11/2018 AccorHotels certified review
« Comfortable stay »

The hotel is modern, comfortable and well situated for public transport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., Thank you very much for your rating and comments regarding your stay with us at ibis London Canning Town. We really appreciate it and I am pleased that you enjoyed your stay with us. Please feel free to share your feedback about your stay on Trip Advisor. We would be very grateful, thank you. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Kusi-Appiah Front Office Team Member

Anonymous Business - 26/11/2018 AccorHotels certified review
« Newer hotel, good pricing, basic amenities »

Pre check-in requests were met, which is a nice touch; Staff members were helpful when present on the floor, but sometimes stayed in closed room next to elevators to chat between themselves; Bed a bit on the harder side, two single mattresses set up, but not an issue for me since I was traveling alone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., We very much appreciate your comments regarding your stay at the ibis London Canning Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Kusi-Appiah Front Office Team Member

Jane O. Couples - 23/11/2018 AccorHotels certified review

Convenient for the event we were attending, well placed transport link, comfortable and clean rooms, friendly staff and excellent breakfast. Good value all round.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms O., Thank you very much for your rating and kind comments regarding your stay with us at ibis London Canning Town. We really appreciate it and I am pleased that you enjoyed your stay with us. Please feel free to share your feedback about your stay with us on Trip Advisor. We would be very grateful, thank you. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Kusi-Appiah Front Office Team Member

Jaspreet Friends - 23/11/2018 AccorHotels certified review
« Excellent Staff & Location »

The location was excellent, right outside tube station. The rooms were smaller than expected, but the location and extremely friendly staffers made up for it. Max, Angela, Gina and Beena were really very polite and helpful. I would certainly recommend the hotel to any friend who is traveling to London.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Jaspreet, We very much appreciate your comments regarding your stay at the ibis London Canning Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Kusi-Appiah Front Office Team Member

Victoria Solo - 22/11/2018 AccorHotels certified review
« Clean, quiet, comfortable »

As usual, I found my stay to be excellent. Lovely staff plus a comfortable room. Checking in and out was accomplished easily. Also great was being able to get a hot chocolate when I arrived back at the hotel after going to a concert in the middle of London. Very good night's sleep as the room was quiet, clean and very comfortable. The lifts are frequent and fast which was good for me as I was on the top floor. Another big plus of this particular hotel is the very easy access to and from central and north London as there is a great transport hub literally across the road.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms I., Thank you very much for your 100/100 rating and for your comments regarding your stay with us at ibis London Canning Town. We really appreciate it and I am thrilled you enjoyed your stay with us. Please feel free to share your feedback about your stay with us on Trip Advisor. We would be very grateful, thank you. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Kusi-Appiah Front Office Team Member

Christian Couples - 22/11/2018 AccorHotels certified review
« Amazing Experience »

We found just what are we looking for. New structure with young people waiting for us. 15 minutes pact respected; we have requested an additional towel and It was brought to us in time. Good Breakfast with all you need( salty and sweet).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr T., Thank you very much for your rating and lovely comments regarding your stay with us at ibis London Canning Town. We really appreciate it and I am pleased that you enjoyed your stay with us. Please feel free to share your feedback about your stay with us on Trip Advisor. We would be very grateful, thank you. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Kusi-Appiah Front Office Team Member

Julie M. Friends - 22/11/2018 AccorHotels certified review

Perfectly located hotel for visit to London and the 02. Stayed before chose to stay again. Staff helpful and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms M., Thank you very much for your rating and comments regarding your stay with us at ibis London Canning Town. We really appreciate it and I am pleased that you enjoyed your stay with us. It was great to have you back :) Please feel free to share your feedback about your stay with us on Trip Advisor. We would be very grateful, thank you. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Kusi-Appiah Front Office Team Member

Heidi Couples - 21/11/2018 AccorHotels certified review

Decent rooms, mediocre service. Bad service in the resturant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms S., Thank you for taking the time to tell us about your experience at the ibis London Canning Town. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gabriella Kusi-Appiah Front Office Team Member

Ann G. Friends - 20/11/2018 AccorHotels certified review
« Fine »

Efficient and good location for my trip

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms G., We very much appreciate your comments regarding your stay at the ibis London Canning Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Kusi-Appiah Front Office Team Member

Laura M. Couples - 20/11/2018 AccorHotels certified review
« Perfect atmosphere in a new and modern hotel »

The room and the bathroom were super clean all the time and we loved it! We didn’t hear any sound from other rooms or from people in the hall, so we could sleep very well. Tv, hair dryer and everything worked fine. We didn’t need to use it but we have liked the idea of having a WhatsApp number to contact with any member of the hotel anytime. And our host was very friendly all the time, and she spoke in Spanish with us! We will come back to this hotel in the next year!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms M., Thank you very much for your 100/100 rating and for your kind comments regarding your stay with us at ibis London Canning Town. We really appreciate it and I am pleased that you enjoyed your stay with us. Please feel free to share your feedback about your stay on Trip Advisor. We would be very grateful, thank you. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Kusi-Appiah Front Office Team Member

Berdina Couples - 20/11/2018 AccorHotels certified review
« Very good »

Very efficient staff. Excellent location nearby O2 Arena. Very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms L., We very much appreciate your comments regarding your stay at the ibis London Canning Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Kusi-Appiah Front Office Team Member

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