ibis London Canning Town Hotel 3 stars

TripAdvisor rating 4.5/5 399 reviews
ibis London Canning Town
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+ 14 Services
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Room 1

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Hotel extras

Proud to occupy a spot directly across from Canning Town tube, ibis London Canning Town is the perfect spot for memorable sightseeing, serious retail therapy, critical business trips - or just getting away from it all.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Automatic air control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis London Canning Town

8 Silvertown Way
E16 1ED
london
united kingdom

Check-in from 14h00

Check out up to 12h00

  • BUS 15 :   CANNING TOWN

  • CANNING TOWN :   JUBILEE LINE CANNING TOWN

  • By plane

    HEATHROW AIRPORT At 37.98km / 23.6 miles

  • By train

    LONDON BRIDGE At 8.05km / 5 miles

GPS :51.514663, 0.008819

Our accommodations

Designed around you with a SweetBed, blackout blinds and soundproofing for the ultimate night's sleep. Plus en suite with powerful shower, work desk, flat-screen Freeview TV, free Wi-Fi and modern décor. Trust us, you won't want to leave.

Brand New : Double 'SweetRoom' by ibis

  • Max. number of persons: 2
  • Area: From 1
  • Wireless internet in your room
  • Coffee/tea making facilities

Brand New : Twin 'SweetRoom' by ibis

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room
  • Coffee/tea making facilities

Our restaurants and bars

RESTAURANT

Type of cuisine: International

Keep hunger and thirst at bay from dawn well into the evening at our on-site café and bar, Chill #08. Offering an eclectic selection of dishes and drinks, it's the ideal place to refuel.

Lunch

  • Mon
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  • Sat
  • Sun

Dinner

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BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
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  • Sat
  • Sun

Our guest reviews for
ibis London Canning Town

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

2,011 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

399 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Does exactly what it says on the tin

TripAdvisor rating 4.5/5

timfent0n Solo travel - 17/08/2019 TripAdvisor review

Location better than might be thought - opposite transport hub which offers Jubilee Line to West End, DLR to City, Woolwich, City Airport and Greenwich, and local buses. No reception desk, which is a little disconcerting, but the staff are always helpful. Rooms are fine. Wi-Fi is very good. Breakfast is excellent, but can get very busy. Top value for money.

Perfect place to stau

Customer review rating 4.5/5

Eduardo P. Couples - 16/08/2019 AccorHotels review

Room well maintained and perfectly clean. Staff was fantastic and breakfast beyond our needs

Postage stamp towels

Customer review rating 4.5/5

Sue Families - 16/08/2019 AccorHotels review

Overall nice stay, although the towels supplied leave a LOT to be desired. When my 8 year old daughter complains that they are too small for her, how are adults meant to use them satisfactorily?

More than I expected for the price

Customer review rating 4.5/5

Anonymous Solo - 14/08/2019 AccorHotels review

Very satisfied with the service, my room and breakfast. Only stayed one night, but will definitely consider staying there again when in the area.

Dear PAUL W., We very much appreciate your comments regarding your stay at the ibis London Canning Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Kusi-Appiah Front Office Team Member

Convenient location, modern clean rooms

Customer review rating 4.5/5

Carl S. Couples - 13/08/2019 AccorHotels review

All perfect apart from breakfast, which was poor/little choice, plus a staff member who likes toe talk sarcastically to customers in th buffet area which isn't helpful. Overall would recommend.

Dear CARL S., Thank you for taking the time to tell us about your experience at the ibis London Canning Town. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gabriella Kusi-Appiah Front Office Team Member

A comfortable stay

Customer review rating 4.5/5

Kia Business - 12/08/2019 AccorHotels review

I had a comfortable stay at Ibis. It is conveniently located and the staff were friendly. The rooms were clean and functional. There is room for improvement, however, with the food. I ordered a pizza which had an utter gut of cheese on it, all of which was tasteless. I would invest in better quality ingredients!

Perfect for an overnight stay

Customer review rating 4.5/5

Nelinuk Solo - 12/08/2019 AccorHotels review

The room was very comfy and well appointed. The location was perfect for attending the 02, being directly opposite the Tube station. I particularly liked the quick check-in and out facilities.

Dear NARRELLE R., Thank you very much for your 100/100 rating and kind comments regarding your stay with us at ibis London Canning Town. We really appreciate it and I am pleased that you thoroughly enjoyed your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Kusi-Appiah Front Office Team Member

Good location for good price

Customer review rating 4.5/5

Richard Families - 12/08/2019 AccorHotels review

Everything was fine, whole 5 days at the hotel were great. Locality of the hotel was great, breakfast and of course room too. I liked the design of the room and also overall staff approach without the need of reception. I will surely come again!

Hosts and room were very welcoming

Customer review rating 4.5/5

Trevor S. Couples - 11/08/2019 AccorHotels review

My wife and I stayed with you as I was cycling in the Prudential 100. The receptionists were welcoming and even gave us a good luck bottle of lucozade. I would 100% recommend the hotel to others. Great location, great staff, lovely room.

Dear TREVOR S., Thank you very much for your 100/100 rating and comments regarding your stay with us at ibis London Canning Town. I am also pleased that our staff were able to help give you a positive stay. Thank you for your lovely feedback, it is very much appreciated and we look forward to having you with us again soon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Kusi-Appiah Front Office Team Member

Good overall experience

Customer review rating 4.5/5

J. M. Families - 11/08/2019 AccorHotels review

Very helpful team

Dear MC TERNAN J., We very much appreciate your comments regarding your stay at the ibis London Canning Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Kusi-Appiah Front Office Team Member

A Hotel that delivers the services it advertises.

Customer review rating 4.5/5

Tim F. Solo - 10/08/2019 AccorHotels review

The hotel was ideally situated close to transport facilities. Its staff were attentive and knowledgeable. The room was well appointed and services such as Wi-Fi worked fine. Cleanliness was good. Breakfast was excellent, although the breakfast area of the hotel could get busy. The lack of a physical reception desk did not pose any problems with checking-in or checking-out. Information in the hotel about the transport hub opposite (areas the buses, Tube and DLR serve, fares and links) would be useful, as transport links compensate for the location being away from central London.

Dear TIM F., We very much appreciate your comments regarding your stay at the ibis London Canning Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Kusi-Appiah Front Office Team Member

Great!

Customer review rating 4.5/5

Fadhilah Friends - 10/08/2019 AccorHotels review

Had a great stay. The hotel is new and clean. It is also very close to Canning Town train station, Jubilee line which stops at most tourist attractions.

Dear NURUL FADHILAH K., Thank you very much for your 100/100 rating and comments regarding your stay with us at ibis London Canning Town. We really appreciate your comments and I am pleased you enjoyed your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Kusi-Appiah Front Office Team Member

Excellent

Customer review rating 4.5/5

Cristian R. S. Solo - 08/08/2019 AccorHotels review

this is my second time in this hotel, I love it.

Dear CRISTIAN R S., Thank you very much for your 100/100 rating and comments regarding your stay with us at ibis London Canning Town. We really appreciate your comments and I am pleased you enjoyed your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Kusi-Appiah Front Office Team Member

A brief but enjoyable stay

Customer review rating 4.5/5

Robert J. Solo - 07/08/2019 AccorHotels review

Second time visiting, still impressed with the standard of the hotel

Dear Mr J., Thank you very much for your 100/100 rating and kind comments regarding your stay with us at ibis London Canning Town. We very much appreciate your comments and I am pleased you enjoyed your time with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Kusi-Appiah Front Office Team Member

such rude manager I never and ever met before.

Customer review rating 4.5/5

Losalin Y. Solo - 06/08/2019 AccorHotels review

I booked 8/2 -3 and 8/4 - 6, 8/3 I went to Cambridge and spent overnight there, I would like to leave my big suitcase to the hotel, they said no, first reason was small storage room, second reason was security. And the manager even asked me which hotel I booked at Cambridge, actually, it is none of her business. I did not come back to IBIS Canning Town, even I booked with no refund during Aug 4-6,

Refused to match room rate

Customer review rating 4.5/5

Nick H. Friends - 06/08/2019 AccorHotels review

Poor. Arriving at the hotel, the 'guaranteed rate was £149'. I'd booked in advance for £203. On check in I said "will you match the price guarantee?" and they said no. "How about if I cancel my room and re-book at that rate?" Sorry, we're full. "But if I cancel you wont be...?" It's really the principle of the matter. If you're going to advertise like that outside the building you should honor that at checkin. Cost me an extra £50 - so what. Cost's Ibis way more in negative feedback and future bookings.

Ibis, Canning Town

Customer review rating 4.5/5

Nick (. E. Couples - 06/08/2019 AccorHotels review

Comfortable hotel, minutes from the Jubilee Line with excellent links to central London.

Dear NICK J., Thank you very much for your rating and comments regarding your stay with us at ibis London Canning Town. It is very much appreciated and I am pleased you enjoyed your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Kusi-Appiah Front Office Team Member

Good but could do better

Customer review rating 4.5/5

Anonymous Friends - 06/08/2019 AccorHotels review

Location and value for money were great, the downsides were the check in experience and the chaotic breakfast arrangements.

Dear PAUL G., We very much appreciate your comments regarding your stay at the ibis London Canning Town. I am very sorry that the breakfast arrangements did not meet your satisfaction. We will take your feedback on board and we hope you will give us a chance to serve you better in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Kusi-Appiah Front Office Team Member

Ride London overnight stay

Customer review rating 4.5/5

Adrian T. Solo - 06/08/2019 AccorHotels review

Location was perfect, the room was excellent with great aircon. Was able to get a great nights sleep.

Dear ADRIAN T., Thank you very much for your 100/100 rating and comments regarding your stay with us at ibis London Canning Town. Your comments are very much appreciated and I am pleased that you enjoyed your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Kusi-Appiah Front Office Team Member

Mr.

Customer review rating 4.5/5

Bruno L. Business - 05/08/2019 AccorHotels review

Last Monday 29th July was my Birthday, so I booked a Deluxe Room for x 2 Adults & Breakfast for 02/08/19 to celebrate. At my arrival, I was welcome by BEENA who was very friendly and helpful to make sure that I received the Best Members Services at ibis Canning Town E16. I was amazed and so happy when I entered my Room 911 . It was well decorated to put me in a Birthday mood inside my Room. Q I had a very good sleep. And I couldn't even got up to take the Breakfast at the hotel. But, I am taking this opportunity to say many thanks to BEENA & her Colleagues who made sure my Stay for my Birthday was amazing, lovely and friendly. See you all again soon. Many thanks Rate 10

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