Hotel - Mercure Bilbao Jardines De Albia
Mercure Hotel Mercure Hotel

Mercure Bilbao Jardines De Albia

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4.0/5 498 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • The car park costs EUR 25 per night and the entrance is at Uribitarte 7
  • Reduced mobility rooms
  • 100% non-smoking hotel
  • Early Check In

Leisure and activities

  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Massage (Paying)


  • Breakfast
  • 1 bar(s)

Business services

  • 3 meeting room(s)
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Hotel location

Our rooms

  • 138 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Crib on request
    • Crib on request
    • WiFi in your room
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,150 reviews

Our guest reviews for Mercure Bilbao Jardines De Albia

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 498 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Solo - 14/03/2018
« Nice stay in Bilbao »

Good experience at this Mercure very well located in Bilbao city centre.

AccorHotels certified review
Mika N. Couples - 13/03/2018
« Exellent staff »

Everybody was friendly and highly professional

AccorHotels certified review
Pia Couples - 13/03/2018
« The night club spoiled everything. »

Nice cosy hotel, breakfast was ok but I would like to have more green (salad, tomato etc.). Fresh juice was tasty. However, three nights of four was bad night sleep because of the noisy party animals in front of the club. Unbelievable!

AccorHotels certified review
Kevin L. Business - 13/03/2018
« What I expected was what I received »

Having used the groups hotels before I had the sense of familiarity that I wanted. All as expected.

AccorHotels certified review
J C. N. Couples - 05/03/2018
« Excellent hotel »

Excellent hotel. Room very comfortable. Staff very nice. No problem to extend stay when our flight was cancelled. Only problem was noise from street below by people outside night club.

AccorHotels certified review
Andrew S. Couples - 04/03/2018
« Nice hotel and good location »

Good location, friendly staff (Henry the barman was very good!), Nice room and reasonable price. Only small niggle was the noise from the nightclub at 5am but not the hotels fault.

AccorHotels certified review
John Couples - 03/03/2018
« Super hotel - super location - super city »

Lovely hotel with excellent service. Reception staff very helpful printing out our flight boarding cards

AccorHotels certified review
Samantha R. Couples - 19/02/2018
« Excellent hotel in great location »

Superb amenity , well located, spotless rooms and friendly and efficient team members

AccorHotels certified review
Jim F. Couples - 07/02/2018
« Great stay »

Good welcome, excellent room. A little hot in the room but that was the only negative point. Nice bar and friendly staff there also with reasonable prices for drinks.

TripAdvisor review
Family - 02/02/2018
« Bilbao trip »

Stayed 4 nights. We liked mercure bilbao very much. Location, staff, food, room all were excellent👏🏻👏🏻👏🏻 I hope to stay in Bilbao and Mercure next time. Thank you for your hospitality Mercure Jardines Bilbao

Our hotel has responded to the review
Our hotel has responded to the review

Dear Client, Thank you very much for choosing Mercure Bilbao for your stay in our City. We are glad to hear you had a great time and enjoyed all of our services and hospitality. We would love to see you again in Bilbao. Yours sincerely, Sito Pons. Director.

AccorHotels certified review
Andrew Couples - 01/02/2018
« It was ok »

The hotel is located in a great location, close to the shopping area and lots of bars and restaurants. Although we upgraded to junior suite, we thought the room and a bathroom was quite small. The breakfast was very poor, not much choice and it's definitely not worth to pay extra for it. It would also be good if the bathroom amenities were replaced daily as on couple occasions I needed to phone for vanity set I use daily. The bed was extremely uncomfortable, very hard and we did not get good sleep at all. This was our 5th stay in Bilbao, first time in Mercure. We love this city, however we will not stay in the mercure again.

TripAdvisor review
Family - 30/01/2018
« Good quality »

Good quality hotel, breakfast is good, hotel location is central, everywhere is walking distance, auto park is good but expensive, bathroom amenities are very high quality. But they always forget, you book 3 adults room, they put just 2 items per person.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for sharing your experience in our hotel We are really happy to hear you had a good time in our hotel. We take note the comments to improve our services. We look forward to meeting you again in Bilbao. Yours sincerely, Sito Pons. Manager.

AccorHotels certified review
S. Couples - 25/01/2018
« Good hotel n a old location »

This is a very good friendly hotel. Staff very helpful. Spacious rooms . Excellent breakfast . Well placed in the town to walk to museums and old town . Will return

AccorHotels certified review
J. Business - 23/01/2018
« It was OK »

Nothing special and quite normal service that met just my expectations. Nothing more.

AccorHotels certified review
Ash Couples - 10/01/2018
« Terrible »

We are extremely disappointed with the location. The 13th Arrondissement is a cultural wasteland. Mercure should never have considered building here. When I asked if we could transfer to any of the fellow properties in the centre of town, we were told it is impossible as I had already paid them prior to staying. ‘Of course I had!’ This is a ridiculous policy as I’ve had more 10 years in the hotel industry, and we did this all the time for guests who were unaware of the location they had booked regardless if they had prepaid or not. They did not take into account that we are staying with other Mercure and Ibis properties on our holiday to Europe.

AccorHotels certified review
Er Couples - 30/12/2017

Room was excellent. Above usual Mercure standard. Only problem was excessive noise due to many nearby night clubs. For this reason I would not recommend for a weekend stay. Probably less problematic during the week.

AccorHotels certified review
Anonymous Couples - 29/12/2017
« Well appointed hotel but very noisy until early morning with celebrating locals (St Thomas festival) »

All good except: noisy from too much celebrating in local streets until 0300 (not hotel's fault) lack of good driving direction into and out of the hotel from the A8. Very bad experience leaving which took much longer than indicated.

AccorHotels certified review
Anonymous Couples - 28/12/2017


AccorHotels certified review
Saeed Friends - 17/12/2017
« Best hotel in town »

Overall its an amazing hotel located in the center close to river, city center, restaurants, bars, metro, museum, train station name it and it is surrounded with everything that Bilbao can offer. the rooms are wonderful and the breakfast is even better, miss it a lot. thank you for this great experience.

AccorHotels certified review
Johan W. Business - 14/12/2017
« Totally ok »

Greatand convienient

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