Hotel - Mercure Bilbao Jardines De Albia
Mercure Hotel Mercure Hotel

Mercure Bilbao Jardines De Albia

4.0/5 597 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
From 135.00 EUR Non member rate
From 128.25 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • The car park costs EUR 25 per night and the entrance is at Uribitarte 7
  • Reduced mobility rooms
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Early check-in/Late check-out
    • Early Check In (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Shoe shine machine

Leisure and activities

  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Sauna (Paying)


  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 3 meeting room(s)
See all services

Hotel location

Our rooms

  • 138 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Air Cooling System
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Baby bed
    • Satellite/cable colour TV
    • Minibar
    • Coffee/tea making facilities
    • Bidet
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 1,354 reviews

Our guest reviews for Mercure Bilbao Jardines De Albia

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 597 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
dairymilkmuncher Family - 13/08/2018 TripAdvisor review
« Overnight stay (pre-ferry back to the UK) »

The service at this hotel is brilliant. The car park (requiring reservation) is on a different level to the hotel reception, so I went in to ask for directions and were given them in flawless English (complete with map and instructions). We were pre allocated a parking space number and the spaces were large. The room was spotless, and spacious and the beds very comfortable. When we explained that we were getting hlthe ferry back to the UK, Inker printed us out the postcode and directions to the Brittany Ferries port for the following morning which was very kind, he offered to do this and we didn't have to ask. The hotel itself is very central in Bilbao and a great base for exploring the (beautiful, clean) city. I booked it fairly last minute so didn't get the cheapest rate for a family room with breakfast (my fault) but it was worth it as the hotel was great, had parking and was central. We would definitely recommend to others and would definitely stay again ourselves. Thank you!

Stella S. Families - 09/08/2018 AccorHotels certified review
« City trip »

The hotel is fine, well located and personel were welllcoming. The problem us that the rooms had as view an ugly patio. I had booked two rooms and one of the was especially bad as there was a wall very close to the window. Being gold accor client for a few years and having got the full price Romans, cancelable and rather expensive, I was expecting something better. It is the first time I use accor for holidays and I wanted to treat my family. Instead everybody was disappointed. I think it was very unfair of the hotel to give me those bad rooms at that expensive price.

Couples - 01/08/2018 TripAdvisor review
« Close to the Bilbao Highlights »

Arriving around midnight we appreciated the very efficient and welcoming check-in. Room and hotel-facilities are good. In particular the central location (3-5 minutes walking time to restaurants, shops and metro) paid off: all city-highlights are easy reachable. Overall a very pleasant 2day stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your comment. We are really happy to see you found our facilities good and the location very close to all the city highlights. We look forward to seeing you again in Bilbao. Yours sincerely,

Debbie Families - 24/07/2018 AccorHotels certified review
« Just perfect »

Perfect really. We loved it. Great location, extremely helpful staff, lovely spacious room

Couples - 23/07/2018 TripAdvisor review
« With very dood location »

Last time in Bilbao,we stayed with another hotel,but this is very nice on location,sleep quolity,foods and also kindness of the staffs.Actually we were in trouble,because of lost luggages,they were very sympathetic and helpful.For 2 days,we did not have luggages,but we could stay in peace.One more thing to mention is the price of foods/drinks at the bar/restaurant.May be because of the comptition,for us,they were very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for choosing our hotel to visit Bilbao. We are very happy to hear you had a good time and you find that all of us are very sympathetic and helpful. We look forward to seeing you again in Bilbao. Yours sincerely,

Anonymous Couples - 22/07/2018 AccorHotels certified review
« Very enjoyable »

A very comfortable hotel in a very good location. Friendly, attentive staff and very good quality. Lovely breakfasts and bar food.

Liz, I. Couples - 21/07/2018 AccorHotels certified review
« Wonderful hotel with lovely staff »

The hotel is a real gem; fabulous location, great bar, very comfortable rooms and maybe, most importantly, some of the friendliest and most helpful staff I have ever encountered! The lovely smiling man at breakfast; I didn't get his name but he couldn't do enough! The breakfast itself is wonderful, lots and lots of choice and will set you up for the day. The bar is lovely, the prices are extremely affordable for a hotel; the local beer and food (pizzas, sandwiches and so on) are very tasty and such good value. Henry at the bar is a wonderful ambassador for the place, so pleasant, so helpful. The location could not be better, a 10 minute walk along the river to the Guggenheim, a 10 minute walk in the other direction to the old town; what could be better? Plus, a two-minute walk to the superb metro if you want to go further afield. The biggest star of this hotel is the truly warm and helpful staff on reception, they went out of their way to be helpful, explaining bus routes, directions, tips etc. Pilar was truly wonderful, really helpful, practical and always 'going that extra mile'. Iker too was great, very patient and helpful when explaining the different bus companies and their routes. Diego was also great, we arrived very, very late having been delayed at the airport for hours! He was so calming, helpful....everything front of house staff need to be. Thank you for a really lovely stay in your most interesting city!

Kit Friends - 19/07/2018 AccorHotels certified review
« Good »

Good. Well run and managed hotel

Friends getaway - 19/07/2018 TripAdvisor review
« Great Service »

Excellent service from reception looked after our bags after checkout no fuss and hassle free. Will be returning next august with my wife keep up the good work. Hotel is well located in the abando area close to metro .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for visiting our hotel. We are very pleased to see you enjoyed your stay in our hotel and you found the location very good. We look forward to seeing you in August. Yours sincerely,

Traci Friends - 16/07/2018 AccorHotels certified review
« Wonderful »

Great location, friendly & helpful staff and nice rooms.

Juan C. Families - 11/07/2018 AccorHotels certified review
« Excellent hotel »

Good room, food and service

Michael Solo - 08/07/2018 AccorHotels certified review
« Professional »

Efficient and helpful reception.

Anonymous Couples - 04/07/2018 AccorHotels certified review
« Great »

Lovely place to stay. Will come back

Couples - 05/06/2018 TripAdvisor review
« Convenient and friendly hotel »

We recently spent three nights at the Mercure Bilbao. It is a very good hotel, close to the old town, the shopping district and the Guggenheim. The staff are very friendly and helpful. The rooms are spotlessly clean and well equipped. We had a room at the back of the hotel, which do not have a view, but are very quiet - there are a number of bars nearby and it may be that the rooms at the front may not be as quiet. We really enjoyed our stay and the fact that we could walk everywhere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for you comment. We are very pleased to know you had a good time in our hotel. We are happy to hear that you found the hotel very convenient for the location to visit the Guggenheim, the old town, etc.. We hope to see you again in Bilbao. Yours sincerely, Sito.

Netsignia Couples - 16/05/2018 AccorHotels certified review
« Nice »

It's a well appointed room with good interior decoration. I'm not too fond of the dark blue on black in the bathroom area. It's hard to see yourself for grooming. The window view is atrocious. The staff is a bit cold, but efficient.

Andrzej Families - 13/05/2018 AccorHotels certified review
« Good »

The level of services as expected

Marcin Solo - 09/05/2018 AccorHotels certified review
« Nice hotel in excellent location »

Very nice and comfortable hotel, rooms are very clean, excellent breakfast with good coffee and really fresh squeezed orange juice. The only minus is lack even of bottle of water for free in your room, in some Mercure hotels you get whole mini bar included in price of room.

Anonymous Friends - 07/05/2018 AccorHotels certified review
« Nice. But noisy in the late evening »

Not sure room upgrade worth the extra money. Stayed before in standard room which was good Breakfast a bit chaotic when busy

gnatoli Family - 07/05/2018 TripAdvisor review
« Great stay in Bilbao! »

Stayed as a family of 4. Great location close to the Old town and Guggenheim Museum. Spacious and very comfortable rooms with free wifi. Good and plentiful breakfast buffet and friendly and efficient staff.

Micheline G. Friends - 05/05/2018 AccorHotels certified review

Excellent however the noise from the bar opposite opposite to the hotel which lasted until 5 am every day makes my stay not as good as I expected Next time I would request a room on the other side.

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