Hotel - Mercure Bilbao Jardines De Albia
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Mercure Hotel

Mercure Bilbao Jardines De Albia

Calle San Vicente 6 
48001  BILBAO
SPAIN

324 reviews
TripAdvisor Rating Based on 324 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Reduced mobility rooms
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Massage (Paying)
  • 100% non-smoking hotel
  • Early Check In

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Reduced mobility rooms
  • 100% non-smoking hotel
  • Early Check In

Leisure and activities

  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Massage (Paying)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 3 meeting room(s)
See all services

Hotel location

Our rooms

  • 138 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Crib on request
    • Crib on request
    • WIFI in your room
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 766 reviews

Our guest reviews for Mercure Bilbao Jardines De Albia

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 324 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Alan S. Couples - 16/07/2017

Very comfortable. Definitely Mercure standard. Breakfast good. Zuria restaurant brilliant.

AccorHotels certified review
Alfredo Couples - 10/07/2017
« A/C issues, electricity shut-off switch »

The room was great, the bed comfortable. However, the air conditioning unit wasn't functioning well. It took hours for the room to cool down with the tiny amount of cold air coming from the A/C. Additionally, the room has an device that will shut off the electricity unless you have a room key card in the device. On our last day we left one of our key cards in the device while we explored Bilbao, in order to cool the room and charge our electronic devices (including my laptop). However, the maid removed the key card from the device, and we returned that night to a hot room with all our devices uncharged and a laptop that had shut off, losing all my work. Needless to say, we were highly dissatisfied with this.

AccorHotels certified review
Harpergroup2 Couples - 07/07/2017
« Good service, but no drawers »

Front desk service was excellent, room was well made up & clean. Oddities: large bedside tables with closed fronts, but no storage (shelves or drawers) for personal items. In the bathroom, though the shower was very large and was equipped with 2 shower heads (both of which worked beautifully), there was no no place in the shower to put the little tubes of shower gel and shampoo - unless you squeezed then into the towel rack. Also, there is no active fan in the bathroom, which meant air circulation and venting was minimal.

AccorHotels certified review
Anonymous Couples - 30/06/2017
« Good comfortable hotel in a reasonably central position »

Enjoyable. Staff were friendly and helpful.

AccorHotels certified review
Amanda M. Friends - 27/06/2017
« A very comfortable stay in a great location. »

Everything you want in a hotel was provided - comfortable, clean rooms; bath products; kettle and mini bar; great breakfast; good bar; secure car parking; great location and helpful staff. The only negatives i could find is the fixed coat hangers which are a pain to use and the lack of a net or somesuch to provide a bit more privacy from the building opposite my room (i had to have the curtains drawn in the daytime as i wasn't sure the windows were darkened if viewed from outside). Otherwise a brilliant stay and i would heartedly recommend any visitor to Bilbao staying there.

AccorHotels certified review
Anonymous Couples - 26/06/2017
« First time in Bilbao  »

Very good centrally located hotel. Friendly staff especially the bar staff. Very quiet room. Would have liked a bath but shower very good. Only slight criticism would be that hot dishes for breakfast were not particularly inspiring. Would stay again at hotel.

TripAdvisor certified review
Friends getaway - 26/06/2017
« A comfortable hotel in a great location »

Everything you need in a hotel - comfortable room, bathroom products, kettle, great breakfasts, secure car parking, nice bar and helpful staff. Great location too - everything you want to see on a trip to Bilbao is within 10 minutes walking with lovely bars and restaurants a stone's throw. Anyone going to Bilbao would find this a lovely hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Astra, We thank you for taking the time to write a review on the Mercure Bilbao Jardines de Albia. We're glad to hear that you enjoyed the location and our hotel in general, the breakfast in particular. We look forward to welcoming you in the future. Best regards, Isabelle G.

AccorHotels certified review
Alec Couples - 24/06/2017
« Comfortable city break »

Enjoyed the stay in Bilbao. Hotel was well suited to explore city centre. Hotel amenities were good and breakfast was excellent. Recommend this hotel.

AccorHotels certified review
Anonymous Families - 23/06/2017
« extremely good all-round »

Too and staff were excellent particularly the night manager and the gent with the beard who treated us when we arrived and arranged for my SUP boards to be stored behind reception on the first night due to the risks of leaving them on my van outside on a busy night. 2nd time here and will be staying again all being well if the Bilbao Eurotour sup race runs.

AccorHotels certified review
L W. Families - 21/06/2017
« Perfect City Location!  »

Hotel is located perfectly central in the City. Room are modern, clean and spacious. We stayed with 4 People in a room. We will be back.

AccorHotels certified review
Raymond F. Families - 19/06/2017
« Good location, service better in other Group hotels »

Good overall experience but I was the night before in another hotel belonging to the same group and the reception desk was more customer oriented and I got even 2 free tickets for the Guggenheim museum as I'm a platinum member.

AccorHotels certified review
Simon T. Friends - 11/06/2017
« Excellent hotel, good breakfasts »

Very comfortable, quiet, good breakfasts. Nice bar

AccorHotels certified review
Brian L. E. Couples - 09/06/2017
« We had a lovely time in Bilbao, better than our first visit, Mercure was great. »

Nothing untoward to mention. Friendly and helpful reception and staff. Hotel situation in city very appropriate for site seeing.

AccorHotels certified review
Anonymous Solo - 06/06/2017
« Pleasant stay in the center of Bilbao »

I had a nice and pleasant stay at this hotel, situated in the center of the city. The hotel is located in a strange street, close to Jardines de Albia park but adjacent to seedy night clubs and discos. It is near everything worth visiting for a tourist and close to Abando metro station. The premises are new and well entertained and the staff is nice and professional. Rooms are comfortable.

AccorHotels certified review
Senior T. Couples - 06/06/2017
« nice hotel »

enjoy our stay

AccorHotels certified review
Anna Solo - 31/05/2017
« Quiet, comfortable and smart hotel in a very convenient location »

I liked everything about this Mercure and wished my stay could have been longer. Lovely, large and well appointed bedroom and all staff were welcoming.

AccorHotels certified review
K B. Solo - 23/05/2017
« Delightful and very close to all the places I wanted to visit! »

Staff was very helpful and appreciated it.

AccorHotels certified review
Tom J. Couples - 22/05/2017
« People attitudes as much as facilities make or break a hotel . At Mercure Jardines you have excellent team who make the hotel . »

Very good, efficient and made positive by the friendly team at front desk and the bar..

AccorHotels certified review
C H. Couples - 17/05/2017
« Good overall. »

The room was wonderful and the hotel was very clean. The breakfast didn't really cater for English very much in that the bacon was very thin, the sausages were unappetisingly pale and the toaster refused to toast the bread. The coffee in the breakfast room, however was fantastic. The bar left a bit to be desired in that the food choice was extremely limited and expensive, and one barman in particular we found to be very abrupt to the point of rude. The Rioja was lovely.

TripAdvisor certified review
Vicfromvan Couples - 14/05/2017
« Brief but lovely stay in Bilbao »

One of the better Mercure hotels I've stayed in. Staff was very pleasant and accommodating and the room was a good size with all the usual amenities one might hope for. Gym was a tiny bit sparse but not a problem as we were only there for one night. Hotel is very central and only 10-15 min to the Guggenheim. Would stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you so much Vic for your positive review. Please do come back! Kind regards, Isabelle Gorgue

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