Hotel - Mercure Bilbao Jardines De Albia
Mercure Hotel Mercure Hotel

Mercure Bilbao Jardines De Albia

4.0/5 664 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • The car park costs EUR 25 per night and the entrance is at Uribitarte 7
  • Reduced mobility rooms
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Early check-in/Late check-out
    • Early Check In (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Shoe shine machine

Leisure and activities

  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Sauna (Paying)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 3 meeting room(s)
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Hotel location

Our rooms

  • 138 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Air Cooling System
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Baby bed
    • Satellite/cable colour TV
    • Minibar
    • Coffee/tea making facilities
    • Bidet
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 1,542 reviews

Our guest reviews for Mercure Bilbao Jardines De Albia

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 664 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Couples - 03/12/2018 TripAdvisor review
« Comfortable Centrally Placed Modern Hotel »

Friendly staff, spacious clean room, good breakfast.Charming bar. Centrally located and within walking distance of sights we wished to see. If you are arriving in your own car, you need to park outside in their unloading spot and go in for directions to the parking garage which is complicated so you need the map they provide.

Couples - 15/11/2018 TripAdvisor review
« Good breakfast, not so good rooms »

We arrived late at night and were checked in and in our room really quickly. The staff were pleasant and helpful throughout our stay.Even though I have Accor gold status not only hadn't we got a room upgrade (the hotel was quite full and there are very few higher category rooms) but we'd been put in a room on a really low floor, with a view of a grim little courtyard behind the hotel. The window was tiny but it didn't make much difference since very little daylight made it down there anyway. I was surprised to discover that there are actually two even lower floors with rooms.The room was quite warm and the air conditioning had apparently been turned off for the season since turning on the fan just blew more warm air into the room.On the other hand the location was very convenient for the centre of Bilbao, a short walk from the airport bus and the metro.Breakfast was good, with eggs cooked to order and a good variety of hot and cold items. The staff were efficient and clearing tables and keeping the buffet stocked.

Michael M. Couples - 04/11/2018 AccorHotels certified review
« Fifth stay »

Once again it surpassed my expectations staff helpful and efficient great stay.

Paul F. B. Couples - 20/10/2018 AccorHotels certified review
« Perfect location for Bilbao visit »

Very comfortable and clean double room. Excellent breakfast bar and room. Very helpful and friendly staff

Anonymous Families - 16/10/2018 AccorHotels certified review

Excellent, staff made all the difference as they were very helpful

Anonymous Couples - 15/10/2018 AccorHotels certified review
« A very good Mercure with friendly staff, excellent location, private (but expensive) parking. Good breakfast. »

Friendly check-in, well equipped room (we did choose the Deluxe room), customer-focussed staff and good, well-priced wines and tapas. Overall, a good hotel to visit Guggenheim and enjoy Bilbao. Only complaint is that at 25 euro a night, the parking is expensive!

Anonymous Solo - 13/10/2018 AccorHotels certified review
« excellent hotel »

Good location and clean rooms

Tracey L. Couples - 13/10/2018 AccorHotels certified review
« Nice hotel in good location »

Nice room with very comfortable bed. Not a very good view but relatively quiet at night. Very clean and nice staff. Would be good to provide a free bottle of water in the room.

Friends getaway - 12/10/2018 TripAdvisor review
« Perfect accomodation in a lovely city »

The hotel is located in the centre of the city so everything can be visited on foot.The rooms are spaceful, and once inside, no noises of other room's bathrooms or from the exterior, which is very helpful to have a good night's rest. Beds ate very comfortable als wellBreakfast is mmmm, with fresh orange juice, fresh fruit, and for the rest, everything you can imagine for breakfast - in other words, perfect!

Jane S. Couples - 09/10/2018 AccorHotels certified review
« Great location and excellent staff »

We walked to the Guggenheim, along the river to the funicular and parkland above the city, to restaurants, bars, shops and parks. We were collected from the hotel for a wonderful day trip to San Sebastián. Whilst being close to everything, our room was quiet and dark to sleep. Staff were great at the reception counter and bar areas. Very helpful.

Stephen Solo - 06/10/2018 AccorHotels certified review
« Efficient friendly staff in a great location »

From check in to check out staff helpfull and welcoming

B. C. Business - 06/10/2018 AccorHotels certified review
« Perfect »

Perfect

D. Business - 05/10/2018 AccorHotels certified review
« Bilbao for business »

Great people and great service in a nice location

Anonymous Business - 02/10/2018 AccorHotels certified review

Comfortable and clean room, pleasant staff and good breakfast offers.

Couples - 01/10/2018 TripAdvisor review
« First trip to Bilbao »

Receptionist was not friendly. Had difficulty finding the hotel parking lot and when I asked for a different stall since we had a large rental car that could not fit in between two parked cars, she said there was no other available stalls. When I insisted, she moved me to another stall. The window opened up into a wall. The hotel was not full and I felt that there was discrimination, aince I’ve stayed at many other Mecure Accor hotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you very much for choosing our hotel to visit Bilbao. We are sorry to hear you didn't felt welcome to our hotel. We always try our best to allocate according your requests but some types of rooms are only on one side of the hotel. We apologize for the inconveniences caused and if you decide to come back to our hotel we will try our best to allocate accoding your request. Yours sincerely, Sito Pons.

Neil Couples - 27/09/2018 AccorHotels certified review
« Very nice room in excellent location. »

Good hotel with helpful staff.

Maria T. G. G. Families - 24/09/2018 AccorHotels certified review
« Satisfactorio »

Agradable

Pete Solo - 22/09/2018 AccorHotels certified review
« Great location and good facilities »

Friendly welcome, good breakfast included, quiet room (no view though) , quick checkout

Vicente Couples - 21/09/2018 AccorHotels certified review
« Bilbao Stay »

This was a wonderful hotel. Great location, service, food and value. If we go back to Bilbao this will be our hotel.

Anonymous Families - 20/09/2018 AccorHotels certified review
« Great hotel and location »

Wonderful service, large and clean rooms.

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