Hotel - Gyeongwonjae Ambassador Incheon - Associated with AccorHotels
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Gyeongwonjae Ambassador Incheon - Associated with AccorHotels

5.0/5 189 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Boat excursions  (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:30-21:30
    • Opening hours : Week-end 11:30-21:30

Business services

  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

By staying in each guest room exuding the artistic spirit of Korean masters, experience luxurious services to enhance your relaxation and complete your business trip.

  • 30 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • 220/240 V AC
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 1,316 reviews

Our guest reviews for Gyeongwonjae Ambassador Incheon - Associated with AccorHotels

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
5.0/5 TripAdvisor Rating 189 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Rachel Y. Families - 04/10/2018 AccorHotels certified review
« Highly recommend »

I loved their welcoming atmosphere and all staff were very kind and nice. Although the rate was fluctuating and pricy, I enjoyed my stay there and I highly recommend this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Y. Rachel, Warm greetings from Gyeongwonjae Ambassador Associated with Accor Hotels! We very much appreciate your comments regarding your stay at our hotel. I am pleased to hear that you have enjoyed the stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Ms. Y. Rachel, last but not least we always encourage our guests to share their experiences and would also be very grateful if you could share your comments on Trip Advisor as well. https://www.tripadvisor.co.kr/Hotel_Review-g297889-d80…-Reviews-Gyeongwonjae_Ambassador_Incheon_Associated_with_Accor-Incheon.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. For further assistance, please do not hesitate to contact me directly either at +8… or email at gw… We will look forward to welcoming you soon again. Regards, Tera TAK Asst. Front Office Manager Gyeongwonjae Ambassador Hotel Associated with Accor Hotels

Anonymous Business - 23/09/2018 AccorHotels certified review
« A very comfortable stay in a delightful Korean heritage style retreat. »

Staying with your hotel was a surprise delight. So amazing to feel like you are staying in a more heritage building with high rises all around. It felt relaxed and welcome respite from the busyness of Seoul and the airport. Rooms were large and well appointed with extras such as iPads that controlled lights and aircon. Bathrooms had sunken wood bath and separate shower. Beds were very comfortable and late checkout much appreciated. The only thing I could pull up the hotel on would be the gardens need some attention as they were full of weeds. And perhaps the large concrete areas in the courtyards could have gravel and some plants to make it feel a bit more finished. Also no milk supplied in mini bar despite a Nespresso machine. I called reception to ask and they declined. This would disappoint many British and Australian/New Zealand clients who prefer their coffee or tea with milk. An easy fix. Staff were delightful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lloyd J., Warm greetings from Gyeongwonjae Ambassador Associated with Accor Hotel! We very much appreciate your comments regarding your stay at our hotel. I am pleased to hear that you have enjoyed the stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Ms. Lloyd, J., last but not least we always encourage our guests to share their experiences and would also be very grateful if you could share your comments on Trip Advisor as well. https://www.tripadvisor.co.kr/Hotel_Review-g297889-d80…-Reviews-Gyeongwonjae_Ambassador_Incheon_Associated_with_Accor-Incheon.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. For further assistance, please do not hesitate to contact me directly either at +8… or email at gw… We will look forward to welcoming you soon again. Regards, Tera TAK Asst.Front Office Manager Gyeongwonjae Ambassador Hotel Associated with Accor Hotel

Na Families - 19/09/2018 AccorHotels certified review
« So impressed by how much the hotel care for customers »

We stayed there for Mum's 80th Birthday celebration and they specially cooked for Mum's breakfast which impressed both my mum and other family and made a special memory for all of us. The room was so clean and hygenic, amazing touch of Korean traditional architecture view. We want to stay there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Na Young K., Warm greetings from Gyeongwonjae Ambassador Associated with Accor Hotels! We very much appreciate your comments regarding your stay at our hotel. I am pleased to hear that you have enjoyed the stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Ms. Na Young K., last but not least we always encourage our guests to share their experiences and would also be very grateful if you could share your comments on Trip Advisor as well. https://www.tripadvisor.co.kr/Hotel_Review-g297889-d80…-Reviews-Gyeongwonjae_Ambassador_Incheon_Associated_with_Accor-Incheon.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. For further assistance, please do not hesitate to contact me directly either at +8… or email at gw… We will look forward to welcoming you soon again. Regards, Tera TAK Asst. Front Office Manager Gyeongwonjae Ambassador Hotel Associated with Accor Hotel

Veitchb Couples - 17/09/2018 AccorHotels certified review
« Great staff »

Beautiful building and incredibly friendly and helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear V. Brian, Warm greetings from Gyeongwonjae Ambassador Associated with Accor Hotels! We very much appreciate your comments regarding your stay at our hotel. I am pleased to hear that you have enjoyed the stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mr. V., last but not least we always encourage our guests to share their experiences and would also be very grateful if you could share your comments on Trip Advisor as well. https://www.tripadvisor.co.kr/Hotel_Review-g297889-d80…-Reviews-Gyeongwonjae_Ambassador_Incheon_Associated_with_Accor-Incheon.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. For further assistance, please do not hesitate to contact me directly either at +8… or email at gw… We will look forward to welcoming you soon again. Regards, Tera TAK Asst. Front Office Manager Gyeongwonjae Ambassador Hotel Associated with Accor Hotels

Kah L. L. Friends - 13/09/2018 AccorHotels certified review
« Historical hotel with modern backdrop »

The hotel has an ambience of historical residence(Hanok) that is unique to Korea. The first sight gives a sense of impressive with its wooden architecture that exudes nature and welcome feeling. The cultural sense is enhanced by the vivid contrast modern artistic tall buildings surrounding the hotel. Walking into the main hall, the simple interior tastefully decorated with a huge handicraft divider of a peacock. The interior compound of the building definitely twist the sense of time and brings one back to the past. The greens around are carefully maintained which make the place a perfect place to rest. During my period of staying, the quietness was perfect fort peaceful stay. Needless to say, the service was good and the public transport was easily access. However, as a foreigner, I was expecting the comforter to be bigger than the bed and not to be told it was my responsibility to ensure correct size before making a reservation. There was a night when the guests upstairs making noise, probably walking vigorously, and disturbed my sleep. Finally, I hope the aircon could be quieter since it was automatically on when the room temperature is higher than target set. It probably is one of the best Hanok hotel available, but I believe it's time for the staffs to look into extra miles in services that brings the hotel to be truly outstanding by making the guests to feel like a noble satisfying resident.

Daeeui H. Families - 12/09/2018 AccorHotels certified review
« I've had a wonderful experience in responding to the kind staffs. »

It was my first visit to Gyeongwonjae, and everything was perfect, including service and staff reception.

Our hotel has responded to the review
Our hotel has responded to the review

안녕하십니까, 홍대위 고객님. 경원재 앰배서더 인천 객실부 지배인 탁은정입니다. 최근 저희 경원재 앰배서더 인천을 이용해주셔서 감사 드리며 또한 Gyeongwonjae Ambassador Incheon Associated With Accor Hotel 이용 내역 설문조사에 참여해 주셔서 고맙습니다. 저희 경원재 한옥 호텔에서의 투숙이 홍대위 고객님에게는 즐거운 경험이 되어 저희 경원재가 좋은 기억으로 남으신 것 같아 더할 나위 없이 기쁩니다. 고객님으로부터 좋은 평가를 받는 것은 지속적으로 높은 수준의 서비스를 제공하고자 노력하며, 국내 최초 5성 한옥 호텔이라는 자부심을 가지고 최선을 다하고 있는 모든 임직원들의 사기를 북돋는데 큰 버팀목이 될 것입니다. 또한 그 힘으로 모든 고객들에게 양질의 서비스를 제공하는데 노력할 것입니다. 마지막으로 홍대위 고객님의 호텔 발전을 위한 소중한 의견을 저희 호텔뿐만 아니라 Trip Advisor를 통해 전 세계적으로 공유하여 주신다면 저희 경원재 앰배서더 호텔에 더할 나위 없는 영광이 될 것입니다. https://www.tripadvisor.co.kr/Hotel_Review-g297889-d80…-Reviews-Gyeongwonjae_Ambassador_Incheon_Associated_with_Accor-Incheon.html 다시 한번 고객님의 소중한 시간과 저희 호텔에 대한 관심에 진심으로 감사 드리며, 보다 나은 서비스로 꼭 다시 만나 뵙기를 바라겠습니다. 다른 문의 사항이나 재방문 계획이 있으시다면, 언제든지 제게 직접 전화 03… 또는 gw… 으로 이메일을 보내 주시면 성심 성의껏 도와 드리겠습니다. 고맙습니다. 탁은정 드림 Asst. Front Office Manager 경원재 앰배서더 인천 어소시에이티드 위드 아코르 호텔 Gyeongwonjae Ambassador Incheon Associated with Accor Hotel

K. Families - 27/08/2018 AccorHotels certified review
« Satisfied stay »

Staffs were friendly and we enjoyed room service food and breakfast also. One thing was sorry that one piece of beef - grilled galbi. They were all good after taking care of that matter.

Our hotel has responded to the review
Our hotel has responded to the review

안녕하십니까, 강희환 고객님. 경원재 앰배서더 인천 객실부 지배인 탁은정입니다. 최근 저희 경원재 앰배서더 인천을 이용해주셔서 감사 드리며 또한 Gyeongwonjae Ambassador Incheon Associated With Accor Hotel 이용 내역 설문조사에 참여해 주셔서 고맙습니다. 저희 경원재 한옥 호텔에서의 투숙이 강희환 고객님에게는 즐거운 경험이 되어 저희 경원재가 좋은 기억으로 남으신 것 같아 더할 나위 없이 기쁩니다. 고객님으로부터 좋은 평가를 받는 것은 지속적으로 높은 수준의 서비스를 제공하고자 노력하며, 국내 최초 5성 한옥 호텔이라는 자부심을 가지고 최선을 다하고 있는 모든 임직원들의 사기를 북돋는데 큰 버팀목이 될 것입니다. 또한 그 힘으로 모든 고객들에게 양질의 서비스를 제공하는데 노력할 것입니다. 마지막으로 강희환 고객님의 호텔 발전을 위한 소중한 의견을 저희 호텔뿐만 아니라 Trip Advisor를 통해 전 세계적으로 공유하여 주신다면 저희 경원재 앰배서더 호텔에 더할 나위 없는 영광이 될 것입니다. https://www.tripadvisor.co.kr/Hotel_Review-g297889-d80…-Reviews-Gyeongwonjae_Ambassador_Incheon_Associated_with_Accor-Incheon.html 다시 한번 고객님의 소중한 시간과 저희 호텔에 대한 관심에 진심으로 감사 드리며, 보다 나은 서비스로 꼭 다시 만나 뵙기를 바라겠습니다. 다른 문의 사항이나 재방문 계획이 있으시다면, 언제든지 제게 직접 전화 03… 또는 gw… 으로 이메일을 보내 주시면 성심 성의껏 도와 드리겠습니다. 고맙습니다. 탁은정 드림 Asst. Front Office Manager 경원재 앰배서더 인천 어소시에이티드 위드 아코르 호텔 Gyeongwonjae Ambassador Incheon Associated with Accor Hotel

Keris H. Families - 24/08/2018 AccorHotels certified review
« Very special culture experience with kind support from hotel staff »

Very impressive Korean style House Hotel. The reception staff are very friendly to provide kind support. Only one small suggestion to serve milk in the room, then that can be added into coffee. :-)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Keris H., Warm greetings from Gyeongwonjae Ambassador Associated with Accor Hotel! We very much appreciate your comments regarding your stay at our hotel. I am pleased to hear that you have enjoyed the stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mr/Mrs. Keris, H., last but not least we always encourage our guests to share their experiences and would also be very grateful if you could share your comments on Trip Advisor as well. https://www.tripadvisor.co.kr/Hotel_Review-g297889-d80…-Reviews-Gyeongwonjae_Ambassador_Incheon_Associated_with_Accor-Incheon.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. For further assistance, please do not hesitate to contact me directly either at +8… or email at gw… We will look forward to welcoming you soon again. Regards, Tera TAK Asst. Front Office Manager Gyeongwonjae Ambassador Hotel Associated with Accor Hotel

Gene Families - 23/07/2018 AccorHotels certified review
« Authentic experience for traditional Korean house »

This place always gives you as a privileged guest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Warm greetings from Gyeongwonjae Ambassador Associated with Accor Hotel! We very much appreciate your comments regarding your stay at our hotel. I am pleased to hear that you have enjoyed the stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mr. L., last but not least we always encourage our guests to share their experiences and would also be very grateful if you could share your comments on Trip Advisor as well. https://www.tripadvisor.co.kr/Hotel_Review-g297889-d80…-Reviews-Gyeongwonjae_Ambassador_Incheon_Associated_with_Accor-Incheon.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. For further assistance, please do not hesitate to contact me directly either at +8… or email at gw… We will look forward to welcoming you soon again. Best regards, Tera TAK Asst. Front Office Manager Gyeongwonjae Ambassador Hotel Associated with Accor Hotel

Chloe C. Families - 22/04/2018 AccorHotels certified review
« Wonderful stay in Korea boutique hotel »

It was such a pleasure to stay in beutiful traditional building and satisfied with all the service provided.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir or Ma'am Warm greetings from Gyeongwonjae Ambassador Associated with Accor Hotels. First of all, thank you for concerning our hotel and staying with us. We appreciate your comments and it is always really grateful to receive such a nice comment from guest. Your comment will cheer us up and motivate to provide better service. We will share your comments with all of our departments and it will be greatly helpful for all of us to improve quality of service. We will try our best to provide you a better service next time. Thank you again for spending your precious time for replying comments regarding your stay and sharing experience. We will look forward to meeting you soon in near future and hope you have a pleasant day until we meet. If you need any further information or assistance, please do feel free to contact me anytime by e-mail gw… or contact no. (+82-32…). Thank you indeed. Sincerely yours, Tera TAK

Anonymous Business - 16/03/2018 AccorHotels certified review
« It is very nice hotel and the service staff are very friendly. »

Wonderful experience. with one suggestion-- the room temperature is so high as 30 degree, and it is hard to get the temperature down even I adjusted the temp control.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir or Ma’am Warm greetings from Gyeongwonjae Ambassador Associated with Accor. First of all, thank you for concerning our hotel and staying with us. We appreciate your comments and thank you for spending your precious time for us. It is always a pleasure to receive positive feedback. We will share your comments with all of our team and will be really appreciated if you share your experience on Trip Advisor as well. https://www.tripadvisor.co.kr/Hotel_Review-g297889-d80…-Reviews-Gyeongwonjae_Ambassador_Incheon_Associated_with_Accor-Incheon.html Thank you again for sharing your experience and looking forward to meet you in near future. Please do not hesitate to contact us, if you need any further assistance by e-mail gw… or contact no. (+82-32…). Thank you indeed. Sincerely, Tera TAK

Heeseong Couples - 05/03/2018 AccorHotels certified review
« Wonderful stay but.. »

Room was beautiful but feel like staying at home. However, there were no one helping open door at main enterence, we had to hardly pulling door ourselves with big bags which could not imagine it is 5 stars hotel. Breakfast was simple like 3~4 stars hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. l., Warm greetings from Gyeongwonjae Ambassador Associated with Accor. First of all, thank you for concerning our hotel and staying with us. We appreciate your comments and would like to apologize for causing such uncomfortable situation. We will share your comments with all of our departments and it will be greatly helpful for all of us to improve quality of service. Please be kindly accept our apology and will try our best to provide you a better service next time. Thank you again for spending your precious time for replying comments regarding your stay and sharing experience. We will look forward to meeting you soon in near future and hope you have a pleasant days until we meet. If you need any further information or assistance, please do feel free to contact me anytime by e-mail gw… or contact no. (+82-32…). Thank you indeed. Sincerely yours, Tera TAK

Anonymous Couples - 03/03/2018 AccorHotels certified review
« Amazing »

I think there is much room for improvement on the breakfast buffet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K., Warm greetings from Gyeongwonjae Ambassador Associated with Accor. First of all, thank you for concerning our hotel and staying with us. We appreciate your comments and would like to apologize for causing such uncomfortable situation. We will share your comments with all of our departments and it will be greatly helpful for all of us to improve quality of service. Please be kindly accept our apology and will try our best to provide you a better service next time. Thank you again for spending your precious time for replying comments regarding your stay and sharing experience. We will look forward to meeting you soon in near future and hope you have a pleasant days until we meet. If you need any further information or assistance, please do feel free to contact me anytime by e-mail gw… or contact no. (+82-32…). Thank you indeed. Sincerely yours, Tera TAK

Tmle Friends - 20/01/2018 AccorHotels certified review
« A lovely, authentic stay »

Rooms were clean and had a good mix of modern and traditional decor and facilities. The staff were always friendly and helpful. We thoroughly enjoyed our stay there even though it was only for one night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tra Mi L., Greetings from Gyeongwonjae Ambassador Incheon Associated with Accor! Thank you very much for your recent stay and I hope that you have spent memorable moments at Gyeongwonjae Ambassador Incheon. Ms. Tra Mi L., at Gyeongwonjae Ambassador, we are delighted to provide our guests with the unforgettable experiences they will enthusiastically recommend to their family and friends. It would be much appreciated to follow the link below and have opportunity to share your experience on Trip advisor We are sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. https://www.tripadvisor.co.kr/Hotel_Review-g297889-d80…-Reviews-Gyeongwonjae_Ambassador_Incheon_Associated_with_Accor-Incheon.html We truly hope you will keep us in consideration when you make your next visit, as we would take that opportunity to deliver the kind of product and service you expect and deserve. Best Regards, Dahl JOE 조 달 총지배인 경원재 앰배서더 인천 어소시에이티드 위드 아코르 General Manager Gyeongwonjae Ambassador Incheon Associated with Accor T. +8… F. +8… M. +8… 200 Technopark-ro, Yeonsu-gu, Incheon 22004 Korea

Anonymous Families - 13/01/2018 AccorHotels certified review
« Kindness »

All staff was very kind and helpful! The restaurant menu was limited.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Heawon J., Warm greetings from Gyeongwonjae Ambassador Hotel Associated with Accor! This is Hyung Geun Jun, Front Office at Gyeongwonjae Ambassador. Heawon J., thank you for taking the time to tell us about your experience at our hotel. I am afraid to be informed that your experience has not met up your expectations; please allow me to express my sincerest apologies on hotel’s behalf. We strive to provide a superior service experience for every guests to make their stay memorable therefore your feedback is very important to us. All your feedback has delivered to the management and has shared with all employees to prevent future occurrence. I am sure that your valuable opinion would be fundamental for service assurance and for maintenance of hotel facilities. Again, we appreciate your valuable time and the concerns even though you have experienced inconvenience, and apologize for your inconvenience. Your kind understanding would be highly appreciated in advance. For further assistance, or if you have any plan to come visit us again, please do not hesitate to contact me directly either at gw… or at +82…. I will definitely consider your next visit as the opportunity to better serve you and I will look forward to welcoming you again in the near future. Best Regards, Jun Hyung Geun Front Office 경원재 앰배서더 인천 어소시에이티드 위드 아코르 Gyeongwonjae Ambassador Incheon Associated with Accor

Joyce Couples - 12/01/2018 AccorHotels certified review
« Can be improved »

Can be improved

Our hotel has responded to the review
Our hotel has responded to the review

Dear Xiao Man Joyce K., Warm greetings from Gyeongwonjae Ambassador Hotel Associated with Accor! This is Hyung Geun Jun, Front Office at Gyeongwonjae Ambassador. Xiao Man Joyce K., thank you for taking the time to tell us about your experience at our hotel. I am afraid to be informed that your experience has not met up your expectations; please allow me to express my sincerest apologies on hotel’s behalf. We strive to provide a superior service experience for every guests to make their stay memorable therefore your feedback is very important to us. All your feedback has delivered to the management and has shared with all employees to prevent future occurrence. I am sure that your valuable opinion would be fundamental for service assurance and for maintenance of hotel facilities. Again, we appreciate your valuable time and the concerns even though you have experienced inconvenience, and apologize for your inconvenience. Your kind understanding would be highly appreciated in advance. For further assistance, or if you have any plan to come visit us again, please do not hesitate to contact me directly either at gw… or at +82…. I will definitely consider your next visit as the opportunity to better serve you and I will look forward to welcoming you again in the near future. Best Regards, Jun Hyung Geun Front Office 경원재 앰배서더 인천 어소시에이티드 위드 아코르 Gyeongwonjae Ambassador Incheon Associated with Accor

John K. Families - 07/01/2018 AccorHotels certified review
« Beautiful hotel with traditional Korean decor »

Beautifully decorated hotel with traditional Korean architecture and features with great service

Our hotel has responded to the review
Our hotel has responded to the review

Dear John K., Warm greetings from Gyeongwonjae Ambassador Associated with Accor! We very much appreciate your comments regarding your stay at our hotel. I am pleased to hear that you have enjoyed the stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. John K., last but not least we always encourage our guests to share their experiences and would also be very grateful if you could share your comments on Trip Advisor as well. https://www.tripadvisor.co.kr/Hotel_Review-g297889-d80…-Reviews-Gyeongwonjae_Ambassador_Incheon_Associated_with_Accor-Incheon.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. For further assistance, please do not hesitate to contact me directly either at +8… or email at gw… We will look forward to welcoming you soon again. Regards, Hyung Geun Jun Front Office Gyeongwonjae Ambassador Hotel Associated with Accor

Eun S. H. Families - 29/12/2017 AccorHotels certified review
« Experiencing Korean traditional house »

It was beautiful buildings to stay and customer services was very good. One thing I felt missing was no milk provided for tea/coffee. Also tea selection was a bit lower standard for 5 star hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EunSun H.,, Warm greetings from Gyeongwonjae Ambassador Hotel Associated with Accor! This is Sunny Park, Assistant Front Office Manager at Gyeongwonjae Ambassador. EunSun H.,, thank you for taking the time to tell us about your experience at our hotel. I am afraid to be informed that your experience has not met up your expectations; please allow me to express my sincerest apologies on hotel’s behalf. We strive to provide a superior service experience for every guests to make their stay memorable therefore your feedback is very important to us. All your feedback has delivered to the management and has shared with all employees to prevent future occurrence. I am sure that your valuable opinion would be fundamental for service assurance and for maintenance of hotel facilities. Again, we appreciate your valuable time and the concerns even though you have experienced inconvenience, and apologize for your inconvenience. Your kind understanding would be highly appreciated in advance. For further assistance, or if you have any plan to come visit us again, please do not hesitate to contact me directly either at gw… or at +82…. I will definitely consider your next visit as the opportunity to better serve you and I will look forward to welcoming you again in the near future. Best Regards, Jun Hyung Geun Front Office 경원재 앰배서더 인천 어소시에이티드 위드 아코르 Gyeongwonjae Ambassador Incheon Associated with Accor

Henry Business - 12/12/2017 AccorHotels certified review
« Very nice but only except weak privacy of moveline from entry lobby to guestrooms »

flat wooden bench at inner courtyard is requested .

Our hotel has responded to the review
Our hotel has responded to the review

Dear KwanPyo L.,, Warm greetings from Gyeongwonjae Ambassador Hotel Associated with Accor! This is Sunny Park, Assistant Front Office Manager at Gyeongwonjae Ambassador. KwanPyo L.,, thank you for taking the time to tell us about your experience at our hotel. I am afraid to be informed that your experience has not met up your expectations; please allow me to express my sincerest apologies on hotel’s behalf. We strive to provide a superior service experience for every guests to make their stay memorable therefore your feedback is very important to us. All your feedback has delivered to the management and has shared with all employees to prevent future occurrence. I am sure that your valuable opinion would be fundamental for service assurance and for maintenance of hotel facilities. Again, we appreciate your valuable time and the concerns even though you have experienced inconvenience, and apologize for your inconvenience. Your kind understanding would be highly appreciated in advance. For further assistance, or if you have any plan to come visit us again, please do not hesitate to contact me directly either at gw… or at +82…. I will definitely consider your next visit as the opportunity to better serve you and I will look forward to welcoming you again in the near future. Best Regards, Jun Hyung Geun Front Office 경원재 앰배서더 인천 어소시에이티드 위드 아코르 Gyeongwonjae Ambassador Incheon Associated with Accor

Oldboys Solo - 05/12/2017 AccorHotels certified review
« Just for experience »

I've heard of excellence of this hotel, and as an Accor member, I expected great stay. But in some reason, this hotel is quite far from perfect, and highly recommend you to stay here just for experiencing Hanok which is Korean traditional house. Even I 'm Korean too, the view here and experience in hotel was fairy good. However, their miss communication and weird room allocation make this stay terrible. They assigned me to stay accessible room even though I'm 30s, and there was no upgrade too. You can't work out here because gym might be too far from Korean tradition?, so you can't expect any other things to enjoy here too. Just for experience, not for staying.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Y. Kang, Warm greetings from Gyeongwonjae Ambassador Associated with Accor! Thank you for taking your valuable time to tell us about your experience at our hotel. I am afraid to be informed that your experience has not met up your expectations; please allow me to express my sincerest apologies on behalf of the hotel. We always strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. First of all, the accessible room has priority to requested guests unless it is provided to regular guests as well. However, we apologize if you were not satisfied with the room assigned. We would have provided full attention to the stay of valued loyalty guest like you. Secondly, room upgrades are subject to the availability above Gold Level and unfortunately, we were unable to provide room upgrade on your recent stay. As our hotel has limited number of rooms, members’ soft benefits are restrictive. Your kind understanding would be highly appreciated in advance. Furthermore, as you mentioned, we have collected few inconveniences due to absence of Fitness Center and as an alternative we provide jogging map in Central Park instead at the moment. Lastly but not least, we apologize for your inconvenience we caused and we will deliver your comment to the management for the improvement. Thank you very much for your time to share your experience and recommendation of Korean Traditional House even though your recent stay at our hotel was not satisfied. For further assistance, please do not hesitate to contact me directly either at +8… or email at gw… and I would be the one who take care of your future stay more convenient and memorable. We will look forward to welcoming you soon again! Best Regards, Sunny Park Asst. Front Office Manager Gyeongwonjae Ambassador Incheon Associated with Accor

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