Hôtel Mercure Nancy Centre Gare 4 stars

TripAdvisor rating 4.5/5 215 reviews
Hôtel Mercure Nancy Centre Gare
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Hotel extras

  • Just a few steps from the TGV train station and the Prouvé conference center

  • For meetings and receptions (weddings, birthdays), more than 4300 sq. ft. of modular rooms

  • EasyWork: a connected, discreet and functionalworkspace for up to 6 people

  • In a relaxed and modern setting, restaurant, bar lounge, and room service

  • 323-sq. ft. (30-m²) Family Rooms for up to 4 people, equipped with a bathtub and a shower

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Public indoor parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Electric car recharging units
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 9 meeting room(s)
  • Copy/print service available
Information message

We would like to inform our valued guests that our Le RDV restaurant will be closed from August 10 to 26, 2018 inclusive. Thank you for your understanding. It will be our pleasure to welcome you again from Monday, August 27, 2018.

Hotel location

Hôtel Mercure Nancy Centre Gare

11 Rue Raymond Poincare
54000
nancy
france

Tel: +33383397575

Fax: (+33)3/83327817

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    METZ NANCY LORRAINE At 43km / 26 miles

  • By train

    GARE DE NANCY At 0km / 0 miles

GPS :48.690611, 6.174585

Our accommodations

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 21
  • Wireless internet in your room
  • Bathroom products

Classic Room with twin beds

  • Max. number of persons: 2
  • Area: From 21
  • Wireless internet in your room

Privilege Room with one double bed

  • Max. number of persons: 2
  • Area: From 21
  • Wireless internet in your room
  • Nespresso machine
  • Bathroom products

Junior Suite with 1 king-size bed and 1 sofa

  • Max. number of persons: 4
  • Area: From 28
  • Wireless internet in your room
  • Nespresso machine
  • Bathroom products

Our restaurants and bars

RESTAURANT LE RDV

Type of cuisine: French

Traditional cuisine and seasonal menus

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

L'ALERION

Photo non contractuelle / Strictly non binding

For business meetings or relaxing with friends, we've thought of everything to make your experience an enjoyable one. Discover our Grands Vins Mercure in a contemporary setting!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 340

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Hôtel Mercure Nancy Centre Gare

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

1,444 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

215 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Quick trip in Nancy with Mercure

Customer review rating 4.5/5

Romary Couples - 03/08/2019 AccorHotels review

Effective, convenient and nice

Dear, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Gare. It is always a pleasure to receive positive feedback. I will share your comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul 1er de réception à l’Hôtel Mercure Nancy Centre Gare

Good

Customer review rating 4.5/5

Antonio M. V. (. M. Business - 31/07/2019 AccorHotels review

Very good and good attention!

Dear, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul 1er de réception à l’Hôtel Mercure Nancy Centre Gare

Perfect stay

Customer review rating 4.5/5

Anonymous Couples - 28/07/2019 AccorHotels review

We stayed at the Mercure for one night as we had to attend a wedding in Nancy. We received a very warm welcome from Mauranne the receptionist. She ensured that we had everything we needed for our short stay. She booked all of our taxis and provided local information to help us get around the city centre. The room was immaculately clean and modern. It had all the equipment necessary.

an excellent stay

Customer review rating 4.5/5

Robert T. Solo - 18/07/2019 AccorHotels review

very nice room and a good breakfast before departing

Facile d'accès, en face de la gare, hôtel moderne et confortable

Customer review rating 4.5/5

Arnaud Business - 04/07/2019 AccorHotels review

Close to the train station, easy to get, a little bit delay to get the keys at reception desk, but not a big deal. Room confortable with every thing you need, may be an iron would be welcome.

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul 1er de réception à l’Hôtel Mercure Nancy Centre Gare

Excellent staff

Customer review rating 4.5/5

S. U. H. Business - 30/06/2019 AccorHotels review

I received a great support and help from employees. The staff is loving and wonderful. I will strongly recommend to stay at this hotel. Also rooms are very clean with great location in Nancy.

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services at the Hôtel Mercure Nancy Centre Gare Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one at the Hôtel Mercure Nancy Centre Gare. Sincerely, Paul Reception Manager at the Hôtel Mercure Nancy Centre Gare

Top notch

Customer review rating 4.5/5

Steve Business - 08/06/2019 AccorHotels review

Excellent from arrival to departure. The staff were all great and very helpful. The room could not be faulted and this is the best Accor hotel experience i have had

Dear STEPHEN , We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. Wow it's an amazing feedback, we couldn't expect more, thank you so much to share your experience.You are more than welcome if you come back in Nancy :) Sincerely, Paul 1er de réception à l’Hôtel Mercure Nancy Centre Gare
Customer review rating 4.5/5

Anonymous Couples - 26/05/2019 AccorHotels review

Friendly welcome at the end of our day. No hassle with the check in or out.

Dear LILIAN , We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. What a nice comment, we are pleased to get a message from people from that's far, as we say in your country, No worries mate we'll be ready to welcome you again :) See ya. Sincerely, Paul 1er de réception à l’Hôtel Mercure Nancy Centre Gare

Nice room. Great location.

Customer review rating 4.5/5

Somying A. Families - 01/05/2019 AccorHotels review

Spent one night at the Junior Suite with 1 long bed and 1 sofa bed. The room is very nice, big and clean (good layout), very impressed with the service and facilities. The location is really great, next to the train station where you would always find something to eat or buy some snacks at the shops in the train station. There are also some shopping but we were there on Sunday when most of the shops were closed and left early morning on Monday. The attractive places are walkable and very convenient.

Dear Madam, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It's an amazing feedback and we are grateful. You're describing your hotel with kindness, so thank you :) the all staff send you his regards Thank you again for sharing your experience at the Hôtel Mercure Nancy Centre Gare, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul 1er de réception à l’Hôtel Mercure Nancy Centre Gare

Excellent hôtel, very friendly attendants

TripAdvisor rating 4.5/5

Dusty72 Business - 03/03/2019 TripAdvisor review

Very friendly attendants and very good and silent rooms. Only negative remarks are breakfast very expensive in relation to food and quality, and parking which is not inside (but the railway station one is close and safe).

Friendly and very good

Customer review rating 4.5/5

Simon Business - 01/03/2019 AccorHotels review

People at desk and restaurant are very friendly, I was overrated so the experience was extremely good. Nothing to say, maybe only the price which is a bit high...

Fantastic stay - thanks to Bibiane, Paul, Marie, Alexis and Quentin

Customer review rating 4.5/5

Margaret Solo - 26/02/2019 AccorHotels review

I had actually booked another hotel for my weekend stay where I had stayed twice before but had seen the Mercure Centre Gare on previous visits so decided to stop by and see what they could offer as it was just a one minute walk from the Place Thiers exit of the train station. It's about a 10 minute walk from the hotel to Place Stanislas. There is a paying underground car park in front of the station. I received an excellent welcome from Bibiane at reception who immediately gave me an upgrade without any fuss as I'm a Gold Club Accor member so I cancelled my stay at the other hotel, smart move on her side as l will be back. She and her colleague Paul at reception looked after me throughout my stay which made it really pleasant. The housekeeper Marie helped me to my suite with my suitcase and was really friendly. I had a spacious one-room carpeted suite on the 6th floor. The hotel has 7 floors and the suites are all at the end looking up a hill. From one side of the other rooms you have a view of Place Thiers. There was a bathtub and a walk-in shower in the bathroom and there was a separate toilet. The main room had a table, armchair, footstool and big couch with a large flat screen TV. The bed and pillows were really comfortable and I slept very well both nights. There is a small exercise room on the lower ground floor with a Technogym treadmill, cross trainer and Unica multifunctional bench. I had dinner in the restaurant on Friday night and was taken care of by Alexis and Quentin, one of whom kindly went to find an extension cable for my laptop. The food was fine and the breakfast the following morning was very good. The restaurant is closed on Saturday and Sunday but you can still have breakfast. On Sunday I had lunch at the Excelsior brasserie just behind the hotel which is a real old-fashioned brasserie with an oyster counter and even if it's a bit expensive, I recommend it. Thankyou to everyone who made my stay so pleasant, looking forward to seeing you all again.

Dear Madame, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Gare. It is always a pleasure to receive positive feedback as yours. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul 1er de réception à Mercure Nancy Centre Gare

a cosy stay at the heart of the city

Customer review rating 4.5/5

Jean-michel S. Business - 18/02/2019 AccorHotels review

A quiet and comfortable room overlooking the old town. A generous breakfast buffet and first of all, a very attentive welcome throughout the stay.

great evening

Customer review rating 4.5/5

Arno S. Couples - 09/02/2019 AccorHotels review

we had a nice sleep on an overnight break to our destination. In our opinion the blankets are to heavy, a lighter version would feel less constricted.

Dear ARNO S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at the Hôtel Mercure Nancy Centre Gare, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul 1er de réception at the Hôtel Mercure Nancy Centre Gare

good hotel

Customer review rating 4.5/5

Dominique Families - 04/02/2019 AccorHotels review

room very clean and well equipped nice breakfeast buffet

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We all thank you for your feedback and hope to see you again when you will be back in town and at the Hotel Mercure Nancy Centre Gare. Sincerely, Paul 1er de réception Hôtel Mercure Nancy Centre Gare.

Very good

Customer review rating 4.5/5

Anonymous Business - 20/12/2018 AccorHotels review

Very friendly staff, super nice room and really good breakfast. One thing to work on: A stronger wifi in the room.

Business

Customer review rating 4.5/5

Antonio M. V. Business - 25/11/2018 AccorHotels review

Boa estada.

Perfect for a short stay

Customer review rating 4.5/5

Lucy Families - 19/11/2018 AccorHotels review

Staff was so helpful, professional and pleasant. Room quite large, super mattress but bathroom was ridiculously small with a bathtub that was not necessary. Better having rain shower. No curtain to prevent water splashing all over the floor. Lobby pretty cold at this time of year. B'fast very good and plenty.

Excellent night sleep and stunning views

TripAdvisor rating 4.5/5

JMS-NW6 Business - 08/10/2018 TripAdvisor review

Although travelling extensively, I noticed the excellent bedding. Quiet room that could however benefit from a second door. Great breakfast and stunning views over Nancy. Location is most convenient for either driving in, training out... as well as for a gentle stroll in the old town or choosing from a wide range of restaurants nearby.

Excellent staying

Customer review rating 4.5/5

Tamas Families - 29/08/2018 AccorHotels review

The hotel was absolutely 5 star feeling for us. We were staying in a junior suite. We loved it! Excellent comfortable beds and the bathroom with the bath tube! The little sound spot was also okay to listen our musics. The breakfast was really super! The staff is really helpful and kind! The only problem was that we could spend only one night in this fantastic hotel.. :) 10/10 Thank you everything, if we can come back to Nancy, surely we will stay at your hotel!! Best regards, Tamas B.

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