Hôtel Mercure Paris Malakoff Parc des Expositions 4 stars

TripAdvisor rating 3.0/5 281 reviews
Hôtel Mercure Paris Malakoff Parc des Expositions
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Room 1

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Hotel extras

  • Private car park adjacent to the hotel

  • Come and enjoy our pleasant garden at the rear of the hotel

  • Our Privilege Rooms boast a private terrace

  • Web corner and free WIFI throughout the hotel

  • Metro line 13 is located 766 yards (700 m) away, 2 bus lines opposite the hotel

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

Hôtel Mercure Paris Malakoff Parc des Expositions

122 Avenue Pierre Brossolette
92240
malakoff
france

Tel: +33146561152

Fax: (+33)1/46561857

Contact email

Check-in from 12h00

Check out up to 12h00

  • AUGUSTIN DUMONT :   194 OU 388

  • CHATILLON MONTROUGE :   13

  • By plane

    AEROPORT PARIS ORLY At 12km / 7.46 miles

  • By plane

    CHARLES DE GAULLE At 38km / 23.61 miles

  • By car

    PORTE DE CHATILLON At 1km / 0.62 miles

  • By train

    GARE MONTPARNASSE At 5km / 3.11 miles

  • By train

    MONTPARNASSE At 5km / 3.11 miles

GPS :48.816804, 2.305978

Our accommodations

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: A partir de 13
  • Wireless internet in your room
  • Business Desk

Classic Room with 1 queen-size bed

  • Max. number of persons: 2
  • Area: A partir de 15
  • Wireless internet in your room
  • Business Desk

Classic Room - twin beds

  • Max. number of persons: 2
  • Area: A partir de 15
  • Wireless internet in your room
  • Business Desk

Privilege Balcony Room

  • Max. number of persons: 2
  • Area: A partir de 15
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Business Desk

Family at the heart of our hotel: 2 for 1 rooms!

  • Max. number of persons: 4
  • Area: A partir de 16
  • Wireless internet in your room
  • Business Desk

Our restaurants and bars

LE FILAMENT

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Hôtel Mercure Paris Malakoff Parc des Expositions

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.6/5

886 reviews

tripadvisor

TripAdvisor Rating 3.0/5

281 reviews

Good despite elevator not working for 13 days

Customer review rating 3.6/5

Anonymous Families - 26/07/2019 AccorHotels review

Good. Great staff. Room clean despite very small

Dear philippe C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Malakoff Parc des Expositions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Très Cordialement Océane Martins Réceptionniste

Mr

Customer review rating 3.6/5

Anonymous Business - 21/06/2019 AccorHotels review

Very clean and quiet room. My only issue is that the breakfast area is not well structured (milk a significant distance away from the cereal for example) and could do with a rethink.

I got a 90 € breakfast bill, without any reason.!!!!!!

Customer review rating 3.6/5

Anonymous Business - 20/05/2019 AccorHotels review

I got a 90 € breakfast bill. Breakfast was not included in the room rate. I discussed this when I arrived at the hotel reception. There's some misunderstanding here. I enjoyed no breakfast during my stay.

Dear KARI L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Malakoff Parc des Expositions. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely, Très Cordialement Océane Martins Réceptionniste

The hotel is dirty and old.

Customer review rating 3.6/5

Anonymous Couples - 15/05/2019 AccorHotels review

The room was too small. The hotel was not next to the Eiffel Tower as I requested. The charge of $30 per day for breakfast was added to my bill and we never ate breakfast. The taxis price was exorbitant.

Dear GEORGIA T., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Malakoff Parc des Expositions. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely, Très Cordialement Océane Martins Réceptionniste

Super

Customer review rating 3.6/5

Dolis Couples - 26/04/2019 AccorHotels review

Very good experience, nice room, nice staff, good welcoming

Dear DOLIS B., We very much appreciate your comments regarding your stay at Mercure Paris Malakoff Parc des Expositions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte Rousseau Front office Manager

too old, too noisy, breakfast too poor !!

Customer review rating 3.6/5

Syl Business - 12/04/2019 AccorHotels review

deserves the 4 stars

Dear SYLVIE O., Thank you for taking the time to tell us about your experience at Mercure Paris Malakoff Parc des Expositions. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charlotte Rousseau Front office Manager

booking was not as described online

Customer review rating 3.6/5

Serdar A. Couples - 09/04/2019 AccorHotels review

i have booked to check in at 12 midnight to 12 midnight

Expensive stay at an outdated room and too modest breakfast

Customer review rating 3.6/5

Pasi P. Business - 08/04/2019 AccorHotels review

In my room 55: the window opening system was not working well - that was well-known by the reception, but not fixed. The room was too warm and really needed to be air conditioned some way. My room included two safety boxes. Neither of them was working. The main air conditioning channel was really dirty and dusty. The breakfast was the worst I have ever experienced in Mercures. It was too modest and limited. I ate early but already some of the food was gone (e.g. eggs). The hotel really needs to be updated! The reason for my stay was its perfect location next to my work meeting place.

Dear PASI VEIKKO P., Thank you for taking the time to tell us about your experience at Mercure Paris Malakoff Parc des Expositions. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charlotte Rousseau Front office Manager

Mr.N.

Customer review rating 3.6/5

Joe Business - 07/04/2019 AccorHotels review

I can’t believe how is possible to have 4 stars ....! The door of my room is not working! The Furniture are suitable for hostel not for 4 stars hotel! The staf was ok but everything was a tragedy!

The room is clean and nice

Customer review rating 3.6/5

Yingjie Z. Business - 04/04/2019 AccorHotels review

The breakfast is good and the room is comfortable. But it is difficult to find the staff who can speak English except the reception staff.

Good hotel, does the job

Customer review rating 3.6/5

Anonymous Families - 26/03/2019 AccorHotels review

We had a good experience at this hotel, the older gentleman was helpful, they were a little understaffed for Breakfast...you need a waiter to just look after this...room clean, bed comfortable

Dear DIANA A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Malakoff Parc des Expositions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Très Cordialement Fernanda Gonçalves Manager
Customer review rating 3.6/5

Haz Business - 17/03/2019 AccorHotels review

Clean, comfortable and very convenient business hotel. Friendly staff. Best if you have business in the area and/or drive. Not for tourists targeting Paris and Parisian attractions.

Dear HAZEM E., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Malakoff Parc des Expositions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte Rousseau Front office Manager

mr Bernard g.

Customer review rating 3.6/5

Bernard G. Business - 17/03/2019 AccorHotels review

Hotel is ok but basic for the cost

Dear Bernard g., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Malakoff Parc des Expositions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte Rousseau Front office Manager

the staff were lovely and the hotel was pleasent

Customer review rating 3.6/5

Nick Business - 20/02/2019 AccorHotels review

it was ok overall the staff were very pleasant, breakfast was a bit of a sham sadly

Dear NICHOLAS E., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Malakoff Parc des Expositions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte Rousseau Front office Manager 01-46-56-11-52 ha…

Quite disappointing stay

Customer review rating 3.6/5

Guillaume B. Couples - 16/01/2019 AccorHotels review

Our stay have been quite disappointing due to bad service. Here is a list of the issues we faced during our stay: 1) Upon our arrival at the hotel, we were asked to pay for an additional 0.46 Euros (due to some taxes), even though I already paid when I booked my room on your site. Why this additional cost was not included in the online price ? 2) I have booked a room for 2 people. However, on our arrival there was only one bathrobe, and only one pair of slippers. When I called the front desk to ask for another bathrobe and pair of slippers, they told me that they did not have any pair of slippers left. Hopefully, the staff was able to provide us another bathrobe though. 3) The envelope of the welcome/quality card, left on our bed, was already open when we arrived. Which does not feel right. 4) On the morning of our checkout, we were not able to use the coffee machine in our room. The machine was serving us only water even though we put a coffee capsule in it.

Dear GUILLAUME B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Malakoff Parc des Expositions. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Très Cordialement Fernanda Gonçalves Manager

Pathetic experience

Customer review rating 3.6/5

Faraz K. Business - 09/12/2018 AccorHotels review

I paid for early checkin at 8:00 AM and arrived at hotel at 8:08 AM. I was made to wait for more than 90 minutes since the room was not ready. Further, I faced this issue despite making an online checkin. The breakfast served at the hotel is a disaster. There was scrambled eggs and sausages available only as hot dishes and nothing else. There was no provision of an egg fry or omlette and not even potato fries or anything else. The selection of beverages and breads were just fine. The disaster was that when it was raining heavily the water was tripping down from the ceiling of restaurant and we were running to find a dry space during the breakfast. Also, after the first day, the access card of my room was not working and everytime the staff needs to come with me to open the door. I am never going to stay with this hotel in Paris and also reconsider the Accor group of hotel because this is my second bad experience within the brand/chain.

Dear FARAZ K., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Malakoff Parc des Expositions. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Très Cordialement Fernanda Gonçalves Manager

REALLY BAD AND DEFINITELY NOT 4*

Customer review rating 3.6/5

T. Families - 08/12/2018 AccorHotels review

NOISY ROOM, BATHROOM PAINT COMING OFF, NO HAIR DRYER, TINY ROOM, BAD LIGHTING, BAD RECEPTION STAFF, NO CAR PARK (THE EXISTING CAR PARK IS SO TINY THAT THERE IS NO SPACE TO PARK THERE).

Dear SABINE T., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Malakoff Parc des Expositions. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Très Cordialement Fernanda Gonçalves Manager

The room heating didn’t work. Slept with clothes on.

Customer review rating 3.6/5

Michael G. Business - 22/11/2018 AccorHotels review

I asked reception if they could fix the heating in my room at 8pm before dinner. Came back and it was still freezing and not working. Had to sleep with clothes on. Terrible.

Old style hotel

Customer review rating 3.6/5

Russell F. Business - 22/11/2018 AccorHotels review

Old hotel in disrepair and in need of modernisation

Could have been better

TripAdvisor rating 3.0/5

Camper17620999644 Business - 02/11/2018 TripAdvisor review

I arrived late in the evening and was put in a converted shed at the end of the garden. Flat roof with rain pounding down. Got wet going to it and to and form a very average breakfast. Location okay and I suppose by Paris standards not a total rip off.

Dear Customer We thank you for taking the time to write to us and are delighted that our location was at your convenience. indeed we are at the gates of Paris with public transport right in front of the hotel we have taken note of your remarks and rest assured that your comments will be shared with the entire team. cordially F Gonçalves GM
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