Hotel - Hôtel Mercure Paris Malakoff Parc des Expositions
Mercure Hotel Mercure Hotel

Hôtel Mercure Paris Malakoff Parc des Expositions

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3.5/5 229 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early Check In
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 52 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • Automatic air control
    • Radio in room
    • WiFi in your room
    • Manual temperature control
    • Automatic temperature control
    • Shower
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

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3.7/5 AccorHotels Rating Based on 502 reviews

Our guest reviews for Hôtel Mercure Paris Malakoff Parc des Expositions

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 229 reviews
AccorHotels certified review
Dries S. Couples - 20/02/2018
« Friendly staff, good breakfast, clean room, good bed. Bathroom ok, could be better »

Everything was very good to perfect. Only thing that was a bit on the downside, was the bathroom. It could've been a bit more tidy, also the drainage of the shower was clogged.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DRIES S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Malakoff Parc des Expositions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Très Cordialement Fernanda Gonçalves Manager

AccorHotels certified review
Gabriel M. Solo - 02/02/2018
« I quite enjoyed my stay at Mercure PARIS Malakoff »

I thank you the staff for their warm welcome and courtesy. The ground floor of the hotel is very interesting with nice colors. The breakfast is quite rich. However I found the room small and the layout can be improved. I was negatively surprised to not have TV channels in English. To sum up, I enjoyed my stay at Mercure Paris Malakoff. Gabriel M.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GABRIEL M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Malakoff Parc des Expositions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Très Cordialement Fernanda Gonçalves Manager

AccorHotels certified review
Jamillah Friends - 02/12/2017
« Beautiful »

Very good customers service. The hotel was very clean and comfortable and the bonus is the price is very affordable too. The station is close just a walkable distance. I will be staying here again whenever I come to France. Thank you for the best hospitality

AccorHotels certified review
November 2. V. Business - 24/11/2017
« A room external to hotel building was unacceptable »

Staff was really really nice and that is only thing that was ok. If I knew that the room is external I would NEVER book my stay with you. I will be traveling often to Paris due to work and the hotel is close to office but I will never again stay in your hotel. I got a cold and Laryngitis because of you. The room provided is not at 4 star level. The bathroom has mold. I will not recommend your hotel to my colleagues. It is just terrible.

AccorHotels certified review
Ymis Business - 29/10/2017
« Too expensive for the location and the services proposed »

Not enough clean. Not renovated

Our hotel has responded to the review
Our hotel has responded to the review

Dear SIMONA S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Malakoff Parc des Expositions. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Très Cordialement Fernanda Gonçalves Manager

AccorHotels certified review
Madalina Couples - 08/10/2017
« Great »

Breakfast is very good, Room is nice and location is also quite ok (10 min walk from the metro).

Our hotel has responded to the review
Our hotel has responded to the review

Dear MADALINA FLOREAN WOUTER TE RIJDT, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Malakoff Parc des Expositions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Très Cordialement Fernanda Gonçalves Manager

AccorHotels certified review
Nicojulian Couples - 04/09/2017
« Friendly staff and hotel »

I enjoyed staying at the hotel, reception staff was really helpful and knowledgeable giving away tips and valuable information regarding vising Paris in 2 days. Great experience overall. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexiu I., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Malakoff Parc des Expositions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Très Cordialement Fernanda Gonçalves Manager

AccorHotels certified review
Anthony Couples - 27/08/2017
« Great service. Helpful staff and comfortable room. »

My wife and I stayed for 5 days and we were happy to see that the accommodations were comfortable. The staff was helpful and we appreciated that they spoke English as we are from the US. Our room was always clean and tidy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTHONY JOSE S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Malakoff Parc des Expositions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Très Cordialement Fernanda Gonçalves Manager

AccorHotels certified review
Judy T. Friends - 01/08/2017
« OK. »

OK customer service. Acceptable house keeping. Rooms were not as sanitary.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JUDY T., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Malakoff Parc des Expositions. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Très Cordialement Fernanda Gonçalves Manager

AccorHotels certified review
Emma Business - 12/06/2017
« Comfortable and pleasant »

I stay in a lot of hotels for business. This hotel was very comfortable, good breakfast, lovely staff. Shower and wifi were both great which is a big plus for me. Only thing I think you should know is that the first day in the room I got quite a few insect bites that were exactly like flea bites (I'm a vet so I know what these are like) and I wonder if the rooms/carpets need treating as other guests may be quite repulsed by that!

AccorHotels certified review
F. M. Couples - 30/05/2017
« agreable »

le confort

AccorHotels certified review
Pege Business - 19/05/2017
« Pretty good hotel »

Overall positive experience. But ironing equipment was missing from room and it was a bit too hot. Ventilation was not reacting to my changes in control board.

AccorHotels certified review
Anonymous Business - 28/02/2017

Room was very warm (24 degrees) and air conditioning only seemed to heat the room.

AccorHotels certified review
Anonymous Couples - 28/01/2017

Everything was excellent!

AccorHotels certified review
Anonymous Business - 15/12/2016

Friendly staff, great room, very basic breakfast for 15€

AccorHotels certified review
Anonymous Couples - 03/12/2016

Almost perfect. Heater was ko when we checked in. Fixed one hour later.

AccorHotels certified review
Anonymous Business - 14/11/2016

There was a strong dampness odor in the room and the bathroom was dirty because the daily cleaning service was poor.

AccorHotels certified review
Anonymous Couples - 06/11/2016

Great staff, everything was excellent, and the breakfast were absolutely great.

AccorHotels certified review
Anonymous Business - 23/10/2016

Votre réservation : DRZBBGGJ ======================== I am staying at Hôtel Mercure Paris Malakoff Parc des Expositions du samedi 15/10/2016 au jeudi 20/10/2016 I have arrived today evening to the hotel and been schoked to see my room 68. I may tell you IBIS Hotels’ rooms are much better. First and foremost was disappointed to nitice my gold card expired on 6/2016 and was renewed whereas you keep regularly to meail me about your company and activities. I am very surprised to see entrance of the hotel, reception and how name Mercure was given to this hotel? This is not an offense, this is a friendly statement. Deeply disappointed with room 68. Tried to reach service 2424 but not reachable, reception says not available on week-end. What sort of customers service not working on week-end? I have asked the receptionist (only person at sight) to transfert me to any Mercure, Novotel,Sofitel in city center his answer was : …. I am working in replacement of someone and have not idea how this may be done and if may be done. You have to speak to collaborator arriving on 23:00 hrs …………. SUGGEST THAT YOU TRY THE WC : WHEN SITTING MY KNEES AND HEAD ARE ON THE WALL !!!!!..... SO NARROW THE TOILET COVER IS NOT WELL FIXED NO HOOK OR SIMILAR TO HANG TO TOWEL .... GOOD NEW IDEAS !!!!! No ammunities in the bathroom even spare soap !! FOURTH night and bed sheets NOT changed!! Again and again very very disappointed and unsatisfied. Not worth for the price of Euro 130 !!!.... For me no more Mercure !!!....

TripAdvisor review
yusufalev Business - 23/10/2016
« mecontent »

Votre réservation : DRZBBGGJ ======================== I am staying at Hôtel Mercure Paris Malakoff Parc des Expositions du samedi 15/10/2016 au jeudi 20/10/2016 I have arrived today evening to the hotel and been schoked to see my room 68. I may tell you IBIS Hotels’ rooms are much better. First and foremost was disappointed to nitice my gold card expired on 6/2016 and was renewed whereas you keep regularly to meail me about your company and activities. I am very surprised to see entrance of the hotel, reception and how name Mercure was given to this hotel? This is not an offense, this is a friendly statement. Deeply disappointed with room 68. Tried to reach service 2424 but not reachable, reception says not available on week-end. What sort of customers service not working on week-end? I have asked the receptionist (only person at sight) to transfert me to any Mercure, Novotel,Sofitel in city center his answer was : …. I am working in replacement of someone and have not idea how this may be done and if may be done. You have to speak to collaborator arriving on 23:00 hrs …………. SUGGEST THAT YOU TRY THE WC : WHEN SITTING MY KNEES AND HEAD ARE ON THE WALL !!!!!..... SO NARROW THE TOILET COVER IS NOT WELL FIXED NO HOOK OR SIMILAR TO HANG TO TOWEL .... GOOD NEW IDEAS !!!!! No ammunities in the bathroom even spare soap !! FOURTH night and bed sheets NOT changed!! Again and again very very disappointed and unsatisfied. Not worth for the price of Euro 130 !!!.... For me no more Mercure !!!....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sear, we are sorry to read your disappointement about your experience in our hotel. We apology for having not been able to reach your expectations.

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