Hotel - Mercure Paris Pigalle Sacre Coeur
section.presentation.hotel.accorhotels
Mercure Hotel

Mercure Paris Pigalle Sacre Coeur

21 Boulevard De Clichy 
75009  Paris
FRANCE

171 reviews
TripAdvisor Rating Based on 171 reviews
See rates
Best price guarantee
From
From 99.00 EUR Non member rate
From 94.05 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Babysitting on request
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • CHARLES DE GAULLE
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Currency exchange
  • Concierge

Leisure and activities

  • Babysitting on request

Catering

  • Room service
    • Hot meals
    • Cold snacks

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 62 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings
4.3/5 AccorHotels Rating Based on 452 reviews

Our guest reviews for Mercure Paris Pigalle Sacre Coeur

100% certified reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 171 reviews
Certificate of excellence 2016
AccorHotels certified review
Irene H. Couples - 20/06/2017
« Satisfactory but not as welcoming as other Mercure Hotels we've stayed in »

The location was very central and interesting.We were disappointed about being offered a single welcoming drink as Accor Plus Members. In every other Accor hotel we have stayed at as a couple we've both been offered drinks-a small thing perhaps but after a long flight it's the little things count! Our request for a wake up call was completely ignored and it was lucky that we woke up on time. I'm not sure why I had to pay for the credit card authorisation. The room as comfortable and everything was clean. The man at Reception argued with me about my Accor membership. I had entered the details when booking but he said there was no information. I wouldn't have booked it if I hadn't been an Accor Plus member. It was all very petty and not a good way to start the stay. I should add that a woman at the desk said it was OK t have two drinks but the drinks area was so inhospitable I wondered why we even bothered.

AccorHotels certified review
Marcus T. Couples - 19/06/2017
« Great hotel and great staff! »

The hotel is amazing, with nice and comfort areas and with a great staff! We really recommend your Hotel!

AccorHotels certified review
John P. Couples - 18/06/2017
« Overall it was ok. Convenient location, good breakfast, small room »

I was a bit disappointed that our early check in request could not have been at least partly satisfied as we arrived off a long overnight flight. I understand when a hotel is fully booked the night before but there are always people checking out early and it would have been nice if we could have been promised the first room cleaned or something rather than told just to come back at noon when we were totally shattered. Other than that everything was fine

AccorHotels certified review
Anonymous Business - 16/06/2017
« Being a Gold Member is not a benefit here »

Room was clean and ok (AC was very lood but ok) Being a Gold Member I had to ask for an Upgrade (they denied since Hotel was booked - strange that Privilige Rooms where still availible for all days). So didnt get an upgrade Didnt get a manager letter nor a fruit/sweets plate on my room Had to ask for voucher for a drink A new waterbottle everyday for a gold member seemed impossible Coffeerefill in the room was impossible, too Checkout was a pain. Calling a taxi before the checkout was denied (answer was: one thing after another). Resulted in not getting a taxi to the airport and almost missing our flight - had to get an Uber Bad English skills from almost everyone Putting a different billingadress on the bill was almost impossible. The guy at the checkout took my businesscard and wasnt even able to type the few words in his computer withouth plenty miskakes/missing words. Refilling breakfast items was impossible since the girl liked it more to sit in the kitchen....taking of the plastic foil from food had to be done by the guests. Overall, worst experience since a long time. Never again.

AccorHotels certified review
Suzette P. Friends - 14/06/2017

It was below expectation considering mercure is a 4 star hotel. Room is not spacious it's very small, as well as the bathroom. Glass in the bathroom is disposable plastic cups! Incomplete toiletries. No door in the shower area. To be honest we were very dissappointed. Breakfast is ok. But not so good. We booked a 4 star hotel so were expecting a better and very good room.

TripAdvisor certified review
Friends getaway - 14/06/2017
« Quite good hotel with high price tag »

Room had great atmosphere, but it was very small. Breakfast was poor, no vegetable was provided, so it was not worth the money we paid for it. Staff was helpful. In general the hotel was good, it has great location, although area is full of sex shops.

AccorHotels certified review
Patipat Business - 13/06/2017
« air condition did not work! »

all rooms are well equipped but only Air cond did not work well

AccorHotels certified review
Veenay C. Business - 10/06/2017
« Fit for purpose »

See trip adviser review as well. Main thing you can improve is the food offering : dinner : you can have a suggestion of restaurants nearby etc rather than having to speak with the receptionist all the time.

AccorHotels certified review
Prakash K. Families - 07/06/2017
« very good »

all was ok

AccorHotels certified review
Christine Solo - 30/05/2017
« Perfectly priced, located and neat clean hotle »

Most importantly it was a clean neat hotel. (The housekeeper did a great job) The staff were extrmeley helpful. Nice that they remembered me when i approached the reception desk They were very helpful (especially Veronique) And the location is great with two train lines, but i tended to walk everywhere instead And very near Montmarte, my favouirte part of Paris

AccorHotels certified review
Rosa Solo - 29/05/2017

The room was nice, the service was good. For me to give a full score the breakfast would need to be included in the room rate, the room contain something extra to compensate for the small size (cool toiletries or similar), and desoite appreciating the gesture with the free water bottle I am not a huge fun of plastic bottles when the tap water is perfectly fine to drink. However, all in all a pleasant one night stay

AccorHotels certified review
Michelle.n Couples - 28/05/2017
« Interesting »

Our room was ok it had a balcony with a view which was nice. The shower constantly left puddles of water on the floor so you had to be careful. Cardboard cups to drink tea and coffee out of was unexpected for us. When we checked in we were given no information about breakfast times or location we were given a voucher for a free drink from the bar but again we were not informed where the bar was located we tried to find it but there was nothing obviously a bar. The staff were functional but not friendly and it was hard to ask for assistance as it felt like an inconvenience. The cleaners were friendly perhaps they could provide the reception staff with some customer service training. The location would not be ideal for everyone as its located in the red light district we had no safety concerns ourselves.

TripAdvisor certified review
Business - 28/05/2017
« Good hotel to visit Moulin rouge or basilica Sacre Coeur. »

Good hotel to visit Moulin rouge or basilica Sacre Coeur. Few steps from Metro station Pigalle. Breakfast very simple (as in ibis) ... In total not bad hotel ... (be careful - a lot of sex shops around).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ibelenkov, Thank you for taking the time to tell us about your experience at the Mercure Paris Pigalle Sacre Coeur. Located in Pigalle, which is as you mentioned animated, touristic and world famous, our hotel has a great value for getting around Paris. Concerning the "breakfast, we propose differents hot drink (fair trade American Coffee, Nespresso coffee, tea), fresh juice, diferrentes organic bread roll, fresh fruit, diferentes yoghurt, differentes cereals, However, we would like to know what you missed at breakfast. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Cordially, Fabien Ould

AccorHotels certified review
Andy Friends - 25/05/2017
« Enjoyable and comfortable  »

I enjoyed my stay. Hotel was clean and the staff were all very helpful.

AccorHotels certified review
Chris M. Friends - 15/05/2017
« Great place to stay. »

Good location for all amenities. Comfortable rooms and friendly staff. Would stay again if returning to Paris.

AccorHotels certified review
Anna Solo - 14/05/2017
« Friendly, cute & peaceful hotel. »

Hotel was fresh, clean and nice looking. Good location and peaceful, quiet rooms. Very, friendly staff - also in English :)

AccorHotels certified review
Kim H. Couples - 14/05/2017
« Brilliant Hotel »

Staff very friendly, room although small was smart and very clean. The bed was the most comfortable I have slept in whilst staying in a hotel and the view from the balcony was exceptional.

AccorHotels certified review
Ivan Solo - 13/05/2017
« Good but could be great »

The experience was ok. Unfortunately, at check-in I had an amount of money blocked at my credit card for some strange reason (even though my stay was fully prepaid via your website), and the money still hadn't come back to me. I am not very happy with this, especially since you don't mention that on your website. Otherwise, room is small but ok, and the staff were generally polite and helpful. The room was noisy, though, and had constant underground noise, which is unfortunate since I specifically asked for a quiet room. Otherwise, the stay was ok.

AccorHotels certified review
Dr D. Couples - 10/05/2017
« The worst hotel I have ever stayed in... »

From the moment I check in staff were rude, uncommunicative and generally unpleasant, My room on the 1st floor overlooked a very busy and noisy street which was full of drunk people shouting, cars and recycling bins emptied at all hours. The staff really need to find other employment as they seem to find customers a hinderence!

AccorHotels certified review
Anonymous Couples - 04/05/2017

As a Gold-Member I stay very often in Accor Hotels around the world. Until my visit in Paris I had experience in 7 countries and unfortunately in the homeland of this company I had now my worst adventure. The absolute "highlight" was an offered Welcome Drink which was just usable from one person (we booked a double room). I never had an experience like that before and this is absolutey unacceptable! Additional to this situation I'd like to add that the room are very small and it's not possible to feel like relax in this small space. Also the most of staff members ignored that we didn't spoke French. I can expect from international hotels that the staff is aware about the english (also not our native!) language. For this reason I'd like to highlight that Abel was everytime friendly and interessted about our person. A big thanks to him and as a note that is the only reason why we charge here not lower!

Our most recent 20 reviews See more reviews
In partnership with Powered by

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 99.00 EUR Non member rate
From 94.05 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 180 m ibis Styles Paris Pigalle Montmartre
ibis Styles Paris Pigalle Montmartre Hotel
From
From 79.90 EUR Non member rate
From 75.91 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 380 m ibis Paris Sacre Coeur 18th
ibis Paris Sacre Coeur 18th Hotel
From
From 85.00 EUR Non member rate
From 80.75 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 460 m Aparthotel Adagio Paris Montmartre
Aparthotel Adagio Paris Montmartre
From
From 104.00 EUR Non member rate
From 98.80 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 540 m ibis Paris Montmartre 18ème
ibis Paris Montmartre 18ème Hotel
From
From 94.35 EUR Non member rate
From 89.63 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in Paris
See rates