Hotel - Mercure Paris 9 Pigalle Sacre-Coeur
Mercure Hotel Mercure Hotel

Mercure Paris 9 Pigalle Sacre-Coeur

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4.0/5 204 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Breakfast
  • Babysitting on request

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • CHARLES DE GAULLE
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Concierge

Leisure and activities

  • Babysitting on request
  • Boat excursions

Catering

  • Breakfast
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 62 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
    • Automatic air control
    • Manual temperature control
    • Automatic temperature control
    • Shower
Our rooms fittings
4.3/5 AccorHotels Rating Based on 581 reviews

Our guest reviews for Mercure Paris 9 Pigalle Sacre-Coeur

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 204 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
James Couples - 09/10/2017
« Perfect stay »

Great hotel, lovely comfortable room and we had a great view of the sacre coure from the balcony.

AccorHotels certified review
Anonymous Couples - 09/10/2017
« Bathroom door need improvement »

Quiet room. Good thick curtains to prevent sun light entering and disturb your sleep.

AccorHotels certified review
Matthew T. Friends - 03/10/2017
« Great area........ »

Very good stay with friends, great bars etc very close by. Would not say it's best area for children as many adult shops and bars close but that adds to great atmosphere. Room was good and shower excellent. About 20 minute walk from Gare nord so very easy to get too.

AccorHotels certified review
Heather D. Couples - 01/10/2017
« Relaxing »

Lovely room and v quiet.

AccorHotels certified review
Robin Families - 25/09/2017
« Wonderful »

This was a wonderful hotel close to Moulin Rouge and perfect for our last night in Paris! The room was lovely and the staff were kind and helpful! You will hear that the neighborhood is sketchy but in spite of the sex stores, the neighborhood was friendly, safe and exhilarating!

AccorHotels certified review
Anonymous Business - 25/09/2017

Meh. Neighbourhood wasn't great, and on the first night, I ordered room service which never arrived. Definitely won't be staying here again. Staff is quite friendly, though.

AccorHotels certified review
Room G. I. Friends - 25/09/2017
« Average »

Average. Not checked in on time. Only given one key to the room. Cleaning times inconvenient. Basic amenities not adequately replenished. Unecessarily charged one euro even though full payment was made in advance upon booking.

AccorHotels certified review
Gerardine Couples - 24/09/2017
« Nicely decorated new hotel - Pigalle metro station right outside the front door. Supermarket a 1 minute walk from hotel. »

We had an enjoyable stay in Paris - new hotel with modern furnishings. The female receptionist working on Saturday and Sunday was exceptional. She went out of her way to help us with directions, transport options etc.

TripAdvisor review
Couples - 20/09/2017
« Poor Service / Room Not Cleaned »

Stayed last weekend and were guided up the wrong lift so couldn't find our room. Room wasn't cleaned at all, no fresh towels until we asked 4 times. Asked 3 times for an iron. Ended up late for our meal. Staff just told us they couldn't do anything about it and we should speak to some manager who wasn't even there

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for sharing with us your experience at the Mercure Paris 9 Pigalle Sacre-Coeur. Please accept our sincères apologies for your experience that did not meet your expectations We strive to provide a very good service experience for every customer; therefore your feedback is very important to us. Please be assured that we are taking the appropriate measures to sole the problem and prevent future occurrence. We are looking foward to welcome you for next stay in Paris. Kind Regards. Ludovic

AccorHotels certified review
Nick W. Couples - 19/09/2017
« Room was never cleaned »

I called at 3pm on our 2nd day and they said they would send someone to clean the room. Nobody came and when we returned later there was no fresh Rowell's to even have a shower. We had to argue with reception for them to provide us with clean towels and it caused us to be late for our show. Someone was supposed to get back to us about the room clean but nobody ever did. Really disappointed in the hotel. I'm a frequent user of the hotel chain and I feel like I've been treated terribly.

TripAdvisor review
Couples - 18/09/2017
« Disappointed »

We chose this hotel as we used our Accor points otherwise there are plenty of hotels to choose from. Once checking into our tiny room, there was only one bath towel. Rang housekeeping which is front reception, he asked if we could come & collect it from reception as he was the only one there. The 2nd day we left mid morning & returned around 4, the room was not serviced. Reception organised it as we went out again. Came back & no towels at all. Again, we had to collect it from reception. Our trip in Paris was to celebrate our 25th anniversary, nothing at all was offered. Accor has much better service in Australia eventhough it's a French owned company! Also, keep in mind that this hotel is not far from Moulin Rouge so most shops around this hotel are sex shops. It was close to Montematre & Sacrecour & good restaurants too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for sharing with us your experience at the Mercure Paris 9 Pigalle Sacre-Coeur. Please accept our sincères apologies for your experience that did not meet your expectations We strive to provide a very good service experience for every customer; therefore your feedback is very important to us. Please be assured that we are taking the appropriate measures to sole the problem and prevent future occurrence. We are looking foward to welcome you for next stay in Paris. Kind Regards. Ludovic

AccorHotels certified review
Rick S. Couples - 17/09/2017
« What is Wrong with Accor Hotels? »

When a customer books a flexible reservation on-line for 2 rooms and receives one confirmation code for both rooms, that customer assumes canceling the same reservation on-line will cancel both rooms! Apparently not at accorhotels.com. This is the explanation I was given when I called because my credit card was being charged daily for a stay that I canceled months ago. The representative said 'sorry our site was not intuitive to you when you canceled'. Intuitive? There is no functionality for canceling one room without the other when they are both under the same confirmation code! I had to file a dispute and a block with American Express to stop them from charging my card daily. This is the most bizarre thing I have ever experienced in all my years of traveling! The hotel is still sending me emails about check-in, check-out and now this survey about my experience. I was never there! I am no novice. I have stayed at many Accor brands over the years. I have also booked and had to cancel reservations with them before too. I will think twice before booking an Accor brand in the future!!

AccorHotels certified review
Martijn Business - 05/09/2017
« Small rooms, but modern and clean, nice interior in hotel »

Good and as expected from Accor hotels. Rooms were smaller then usual, but neatly presented and modern. The staff in the morning was very professional and friendly, that was outstanding!

AccorHotels certified review
Mark B. Couples - 01/09/2017
« A lovely clean simple hotel located very well for the Montmartre area metro connections. »

We were able to check in immediately and the staff were very civil. The room was not very large but adequate for our needs, it was also very quiet despite being near the main road. I would like to recommend the lady who made the breakfast and kept the area very clean, she was very pleasant and helpful to all our questions.

AccorHotels certified review
Love I. I. P. Couples - 07/08/2017
« Comfortable stay in Paris »

Overall, it was a very pleasant stay. Even though we arrived after midnight, the reception was very attentive to help us check-in as soon as possible.

AccorHotels certified review
Pollyandbear Friends - 04/08/2017
« Convenient, clean and very pleasant stay. »

The staff at reception are helpful and friendly. The rooms are immaculate (newly refurbished I assume). Hotel location is across the street from Pigalle metro (same street as Moulin Rouge). Metro can be used to access all centrally located tourist spots with two changes of line or so. The street is very lively - red light district - but we felt safe. Wifi is complimentary and efficient.

AccorHotels certified review
Brian U. Families - 01/08/2017
« Mercure Paris »

Our stay started really positive with excellent service upon checking in early and treated with respect as a Gold Accor Member - I wish I could say the same for checking out. That experience damaged our. Ire of the hotel

AccorHotels certified review
Adele J. Business - 27/07/2017

Enjoyed my 2nd stay at the hotel. Quiet room, good breakfast. Close to metro station. Will stay again.

AccorHotels certified review
Mime75 Couples - 24/07/2017
« Comfortable and affordable »

+ Very clean room + Very good facilities + High Comfort + Very good breakfast - Very hard mattress unfortunately...

AccorHotels certified review
Minnie Families - 23/07/2017
« dirty »

the bed sheet and mattress is very dirty not clean at all.

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