Hotel - Mercure Paris 9 Pigalle Sacre-Coeur hotel
Mercure Hotel Mercure Hotel

Mercure Paris 9 Pigalle Sacre-Coeur hotel

4.0/5 302 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Concierge

Leisure and activities

  • Babysitting on request
  • Boat excursions


  • Breakfast
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • Self service business centre
  • Copy/print service available
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Our rooms

  • 62 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
    • Automatic air control
    • WIFI in your room
    • Manual temperature control
    • Automatic temperature control
    • Shower
Our rooms fittings
4.3/5 AccorHotels Rating 992 reviews

Our guest reviews for Mercure Paris 9 Pigalle Sacre-Coeur hotel

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 302 reviews
Gilles C. Solo - 12/08/2018 AccorHotels certified review
« excellent »

nice location and flawless services

C. Couples - 08/08/2018 AccorHotels certified review
« Nice »

Its a small room with small hallways but very nice people and very accomodating.

Grace Couples - 08/08/2018 AccorHotels certified review

Nice stay. The staff are friendly specially Veronique, lovely, efficient and helped us a lot. She is an asset to the place.

Anonymous Families - 02/08/2018 AccorHotels certified review
« my third stay in your hotel and as always a very pleasant stay »

uneventful, check in easy, staff very helpful, good breakfast. This time staying also with my 2 teenage children and they like it too

Nicky Families - 30/07/2018 AccorHotels certified review
« Comfortable stay. »

We were made very comfortable. Special requests were met by the staff. The air conditioning was excellent and much appreciated when it was 36 degrees outside! The rooms were nicely decorated, clean and comfortable.

Bart K. Business - 27/07/2018 AccorHotels certified review
« Small but nice. »

Small but nice room, good breakfast. All that's needed for a short business trip. Having an air conditioned room was extremely nice in the current heatwave in Western Europe

Julieanna Couples - 24/07/2018 AccorHotels certified review
« Alright »

Our stay was okay. When we checked in the staff were helpful, n the staff at breakfast were helpful too. Otherwise, everything else was average. It would be good though to have dental kits.

Mario C. Couples - 20/07/2018 AccorHotels certified review
« good »

efficient and helpful staff

Benoit Business - 19/07/2018 AccorHotels certified review
« Nice design, clean, bright »

Fast check in, good service and welcome ,bright clean rooms,

Katherine V. Families - 15/07/2018 AccorHotels certified review
« Wonderful location, excellent room and facilities, also the staff were wonderful. »

Really loved our Room 15, the location was perfect and the staff were excellent. I can not fault this hotel.

Anonymous Families - 15/07/2018 AccorHotels certified review


Timo Couples - 10/07/2018 AccorHotels certified review
« Hotel good but accorhotels reservation service bad »

I disliked the pre-check in service where i was my credit card was blocked by the same amount i had already paid for. It remains still Blocked today. I called accor customer service and got no help! Check in was very smooth. Thanks for that!

Roselyn Business - 09/07/2018 AccorHotels certified review
« Very good service »

Customer service was really good and the breakfast variety was also great. I enjoyed my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 9 Pigalle Sacré-Coeur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Reynaud, General Manager

Sarra Couples - 01/07/2018 AccorHotels certified review
« Nice clean hotel »

Overall okay. Didn't appreciate maid service repeatingly coming in when we were still okay. Hairdryer did not work in room. Hotel was cute clean and overall in a nice area.

Julia T. Couples - 26/06/2018 AccorHotels certified review
« Comfortable but quite claustrophobic at times. »

The experience itself was borderline comfortable, with the location being its best selling point. However, there were small incidents which made the stay slightly unpleasant. First of all, we had to wait for over 20 minutes to get checked in, even though there were two staff members manning the desk. Once we did check in, the staff member (Veronica) told us that our original room was still being cleaned so she offered another room. However, when we got to the room, it was on the first floor (close to the roads) and there was a stench coming from the bathroom. We decided to then ask the staff member if we could move to our original room, even if it meant waiting a few hours. She then told us that it was no longer available. We were confused and disappointed but let it go. The most unpleasant incident that happened was during our check out on Sunday 24th June at 11:43am. The staff member (Abel) rudely told us to wait a few times whilst we were waiting for him. He was clearly in a bad mood and was in general verbally rude to us. We did not appreciate this at all but felt that there was nothing we could do in that moment. Overall, our stay was comfortable but we were troubled by the customer service at times.

Nader Families - 25/06/2018 AccorHotels certified review
« Small Privilege room. »

The check in was super (Receptionist name is Naomi from Peru I guess), but the other stuff was rude and unhelpful. The room was small, the toilet was small. (I booked a Privilege room as to get the needed space, but unfortunately it was as if I was scammed)

Anonymous Families - 23/06/2018 AccorHotels certified review
« Nice hotel, well situated with very small rooms »

Convenient, metro very close by. Accept Pigalle is very adult focussed but is good place to stay

Hadriana A. Families - 21/06/2018 AccorHotels certified review
« Terrible location and tiny rooms ! »

Is a hostel that want to be a hotel y the most terrible neighborhood ... is the red zone definitely i not a family hotel at all ! On the page the advertising is deceiving because you find pictures of accord hotels and don’t specified that is not this hostel ! The rioms are ridiculously tiny but clean.

Hicham Y. Solo - 18/06/2018 AccorHotels certified review
« Tiny room and thin walls. Noisy »

It was super tiny which could be ok. If in the morning and at night I could hear everytime the next door open or close. The people talking on a Saturday morning at 8-9am very annoying

Kim B. Couples - 18/06/2018 AccorHotels certified review
« Unfortunately not good enough. »

I want to start by saying that your staff is really friendly, and that made us have an Ok stay at your hotel. But there is a few things that should have been much better. For instance; the air conditioning was making a really bad noise and we couldn’t have it on during the night. Sounds like something is loose in the fan. The shower was clogged and that made the bathroom floor soaking wet. It is also really disgusting to stand in something you feel is coming back from the drainage systems. And the bed in our room was extremely hard. We slept badly and woke up with a sore back every morning. These things could easily be fixed and it would have lifted our holiday in Paris to another level.

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