Hotel - Mercure Paris 9 Pigalle Sacre-Coeur hotel
Mercure Hotel Mercure Hotel

Mercure Paris 9 Pigalle Sacre-Coeur hotel

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4.0/5 280 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 10  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • CHARLES DE GAULLE
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Concierge

Leisure and activities

  • Babysitting on request
  • Boat excursions

Catering

  • Breakfast
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 62 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
    • Automatic air control
    • WiFi in your room
    • Manual temperature control
    • Automatic temperature control
    • Shower
Our rooms fittings
4.3/5 AccorHotels Rating Based on 910 reviews

Our guest reviews for Mercure Paris 9 Pigalle Sacre-Coeur hotel

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 280 reviews
TripAdvisor review
Couples - 17/06/2018
« Nice place »

The hotel is located in a very traditional area ,near le Sacré Coeur but also surrounded by night-clubs and sex shops No problems with noise or other disturbing facts. Nice people and very attencious.K

AccorHotels certified review
Suzanne Friends - 13/06/2018
« Great location »

We liked the location of hotel. Close to metro and many restaurants. We were disappointed that cleaning staff replaced all our towels which were hung up. They also put the comforter back into duvet even though we were staying for 5 nights and didn't need such a warm cover. Staff at front desk was mostly very friendly and helpful.

TripAdvisor review
Kristy H Couples - 09/06/2018
« Great City ... but the hotel was a let down »

By far my worst experience of Mercure, and I am a Les Accors Club member. Abel on Reception shouted at myself and my partner twice. The first occasion was when he tried to demand I pay a second deposit even when I showed him email proof that I had already paid for the room itself and a deposit that was nearly as much as what I had paid for the room (280 euros). He refused to accept I had already paid one and kept saying it was a deposit and so did not see the issue. Once I got to the room, I saw there was no mini bar so I have no idea why he wanted me to pay a further deposit of 50 euros. The second time was when he refused to give an extra milk carton for tea in our room. Bearing in mind I had paid for a superior room, our tea making facilities consisted of one normal tea bag, 3 fruit teas, 2 coffees, and two thimbles of milk, which is the worst I have seen in any Mercure. When we got back to the hotel after a day out we asked for one more and he refused saying we were entitled to only two a day, and we could not buy any from the breakfast area as it had closed! I have never heard such a thing in my life in any hotel I have stayed at. I was disgusted both with the response and the way he spoke to myself and my boyfriend. In any event, the room was far from the superior room I paid for, having paid extra for a bigger and nicer room. We stayed in room 401 which was cramped, basic, and looked straight into two other bedrooms. We noticed this when we saw one of the other occupants staring into our room in the morning. Far from enjoyable. All in all, I thought the service was terrible; as was the value. As much as I loved Paris and had a great time in Pigalle/Montmartre, I left feeling ripped off by the hotel and questioning any loyalty I have to Mercure. May be time to try out a different hotel chain ...

AccorHotels certified review
Nic Couples - 08/06/2018
« Great location however rude staff and poor service »

Great location, room size and blocked out street noise well. Views amazing. Poor services though - Staff rude, room not available 90 minutes after checkin time listed on website. Room key/ tag often stop working (atleast once a day) and would have to go back to front desk to have it reset. No towels left one day after room cleaned, had to request towels three times and the next morning after another reminder they were provided.

AccorHotels certified review
Roger L. Families - 02/06/2018
« Great location with good view »

We paid for the rooms with a great view and it was worth it. It would have been better if the tree outside the window get a little trimming.

AccorHotels certified review
Anonymous Couples - 31/05/2018
« Great service at conveniently located for major Paris landmarks. »

Very satisfied with all the staff and their services. Always with smile and willing to help. Located very near the Pigalle station, so easy to get to any major tourist attraction of Paris.

AccorHotels certified review
Nadia Couples - 30/05/2018
« Very nice Hotel »

We had a lovely stay at the Mercure Pigalle. The staff was very friendly, helpful and professional. We will definitely be returning next time we are in Paris. Well done to the team.

AccorHotels certified review
Niki Couples - 30/05/2018
« Small hotel packing a punch Beautiful views »

Upgraded to ROMs with a view of sacrecour which was on 6th floor. Room was small, clean and spacious, plenty of hot water and great views. The 2 balcony doors kept the noise of the road out. staff were all very helpful. Great location by pigalle metro station and close to lots of restaurants and bars. Short walk up hill and many more bars and places to eat.

AccorHotels certified review
Neil Families - 30/05/2018
« Clean Convenient hotel with easy access to sights and Montmatre »

Hotel was very clean and well maintained. Privilege room an excellent size for Paris and very quiet. Location immediately next to Pigalle metro gives easy access around city, also on Hop On/Off bus routes. Plenty or restaurants within 2 minutes up towards Montmatre. Hotel doesn't have many facilities, but fine given long days touring city. Only slight niggle was difficulty in getting tea/coffee replenished in room. Overall very good stay and idea location and good value

AccorHotels certified review
Anonymous Business - 27/05/2018

Great! The only improvement I would suggest is less plastic packaging in the rooms. Most Hotels I visit have Soaps etc packed in cardboard and real glasses not plastic Cups.

AccorHotels certified review
Leeby Families - 15/05/2018
« Clean room conditions and easy location »

Metro station was very close

Our hotel has responded to the review
Our hotel has responded to the review

Dear LEE BO-YOUNG, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 9 Pigalle Sacré-Coeur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Rohan B. Couples - 14/05/2018
« The Privilege room with view was fantastic!! »

We were staying for 2 nights only during our week long Paris trip as we intended to enjoy the nightlife in Montemarte area. Mr. Abel was very helpful on our arrival and also hepled us with our welcome drink , so we could enjoy it from our room , which had a gorgeous view of Sacre Coeur. We mostly spent our time out of the hotel, but always felt nice returning to our room because of the view. Nothing to complain, though little things like having the dental kits in the bathroom on arrival would be a nice touch, rather than calling the reception and then having to go down to collect the same . But I guess that's the norm in most hotels in Paris in this category. Overall, was a very pleasant stay , nevertheless.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROHAN B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 9 Pigalle Sacré-Coeur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Ali R. Business - 09/05/2018
« Mr »

Excellent staff - room was quite small for the price paid.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

AccorHotels certified review
V. Business - 02/05/2018
« First night in Hotel Mercure Pigalle »

I usually book a room in the Hotel Mercure Montmartre and I tried the Pigalle's one for the first time. It was a very good experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHANN V., First we would like to thank you for your feedback, Be sure that's a real pleasure to read a comment like yours. All our staff of MercurePigalle Sacré Coeur is gratefull and hope to see you again during your next stop in Paris ! Wish you the best for the future, Kind regards, Emma BERCK

AccorHotels certified review
Tim C. Families - 01/05/2018
« Satisfactory Stay »

Lovely hotel with great staff. My only complaint is that there was no acknowledgement of my Silver Status.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TIM C., We thank you to have taken time to come and write this good comment. It is the best reward for us as we try day after day to improve our service. We hope to see you again Greetings from Paris

AccorHotels certified review
Mairi M. Friends - 01/05/2018

The hotel was very nice, however I was very dissapointed with the service provided in relation to my gold status Accor membership. I was not offered any additional services and was denied the complimentary drinks vouchers for each guest despite this clearly being stated on the website.

AccorHotels certified review
Naomi Families - 11/04/2018
« Hotel ok, area/street not for children »

Furniture too big for the small room. With virtually no storage space. Shower leaked because screen too short making everything damp and skirting swollen in bathroom. Constant noise from lift all the way through night. Room 608. Cleaner was good and reception friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

AccorHotels certified review
Virginia Families - 10/04/2018
« Comfortable »

Friendly and helpful reception. Comfortable bedrooms. I don't like the paper coffee cups though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VIRGINIA O'MAHONY, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 9 Pigalle Sacré-Coeur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

TripAdvisor review
Couples - 10/04/2018
« 2 nights in Paris »

Hotel in middle of Pigalle close to Moulin Rouge. Excellently situated for visit to Sacre Coeur and montmartre generally. Next to Pigalle Metro and Paris 'Big Red Bus' Stop. Poor bar facility and no restaurant. Otherwise excellent hotel.

AccorHotels certified review
A D. Couples - 02/04/2018
« Nice, but small rooms. »

Nice and a good breakfast

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