Hotel - Mercure Paris 9 Pigalle Sacre-Coeur hotel
Mercure Hotel Mercure Hotel

Mercure Paris 9 Pigalle Sacre-Coeur hotel

4.0/5 341 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 10  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • CHARLES DE GAULLE
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Babysitting on request
  • Boat excursions

Catering

  • Breakfast
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • Self service business centre
  • Copy/print service available
See all services

Our rooms

  • 62 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
    • Automatic air control
    • WIFI in your room
    • Manual temperature control
    • Automatic temperature control
    • Shower
Our rooms fittings
4.3/5 AccorHotels Rating 1,208 reviews

Our guest reviews for Mercure Paris 9 Pigalle Sacre-Coeur hotel

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating 341 reviews
Anonymous Couples - 10/01/2019 AccorHotels certified review
« A fantastic hotel in a really convenient location »

First time we have booked a superior room and it was worth the extra cost. Felt very pampered. Lovely touches (such as the welcome Birchbox and farewell chocolates). Clean room and very spacious for Paris.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAN B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 9 Pigalle Sacré-Coeur. We are glad that you appreciated the confort and width of our Privilege Rooms and indeed we try and have personal touches to welcome our guests! We are also glad that the convenient location of our hotel enabled you to make the most of your stay. Looking forward to welcoming you again on another occasion in Paris! Regards Véronique

Beebo Friends - 27/12/2018 AccorHotels certified review
« It’s quite ok »

The trim is a bit small, but great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear YISHUANG C., Thank you for taking the time to post a review after your stay in Hôtel Mercure Paris 9 Pigalle Sacré-Cœur. We are very glad that the location of our hotel, very central and convenient indeed to visit Paris, enabled you to make the most of your stay. It is as well a very lively and artistic district. Concerning the size of the room, all the surfaces of the different categotries are specified on the website. You had booked a Standard Room, but we also propose Superior and Privilege Rooms, that are larger. We hope that another stay in Paris will be the occasion to discover one of these! We wish you all the best for 2019, regards Véronique

Christianah Friends - 23/12/2018 AccorHotels certified review
« Okay. »

Hotel is clean, good location but the customer service could be better. For example, Greetings, response to queries. Called reception for certain things, sometimes they responded and other times we were ignored.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTIANAH O., Thank you for your review after your stay at the Hôtel Mercure Paris 9 Pigalle Sacré-Coeur. We sincerely appreciate your comment on the location, indeed it is a very convenient one to visit Paris. We are very glad as wellthat you enjoyer the cleanliness of our hotel and of your room. Concerning your requests during your stay, we understand that you find they were not all met with an answer, so we hope that another stay will be the occasion to change this perception and for us to welcome you again. Wishing you very pleasant end of the year celebrations! regards Véronique

Laura K. Couples - 12/12/2018 AccorHotels certified review
« Average. »

Veronique was amazing, really lovely and helpful, the rest of the staff, apart from Mohamed, shouldn't be in customer service roles. One couldn't even be bothered to help with our key which wasn't working and out his hand up in my face as I told him the key wasn't working. Also booked a superior room and I'm not sure we were given one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LAURA k., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 9 Pigalle Sacré-Coeur. We really appreciate your compliments nominally made, and are glad that it helped you make the utmost of your stay in Paris. Concerning your rooms, indeed you booked a Superior room and you were given one: room n° 301 definitely is in this category ; and it is situated as all our Superior rooms are, in the quietest parts of our building (it overlooks the courtyard). Wishing you very pleasant end of the year celebrations, and hoping to welcome you again in 2019! ragrds Véronique

Kell Couples - 12/12/2018 AccorHotels certified review
« Lovely hotel »

Great experience, very helpful, love the decor, room was a little on the small side but was clean, great breakfast & we liked the location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KELLIE H., Thank you for your positive review after your stay in Hôtel Mercure Paris 9 Pigalle Sacré-Coeur. Very glad that our newly redecorated hotel and its location was appreciated! and that you enjoyed our buffet breakfast, and your stay with us. Wishingyou all the best for the year to come and hoping to welcome you again soon. regards Véronique

Ashley W. Families - 12/12/2018 AccorHotels certified review
« Overall experience is ok »

Very convenient location. Although the room size is alittle small, it was a confortable stay. The only downside was the bathroom. The design of the shower area is not very practical. It does not contain water and the bathroom gets flooded everytime someone showers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ZHELIN W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 9 Pigalle Sacré-Coeur. We are really glad that you appreciated our hotel and thank you for theremark concerning the shower, it is very useful to have your feedback. We are glad also that our covenient location enabled you to make the utmost of your stay in Paris ! We hope that another sty will be an occasionfor udto welcome you again. Wishing you all the best for 2019! regards Véronique

Anonymous Couples - 10/12/2018 AccorHotels certified review
« Service was found to be lacking »

Location was good, service was not. Felt scrutinized when asking for one extra bath towel and toilet paper (had not been refilled by housekeeping). Room was clean and good-sized, although the shower leaked significantly at the doorway.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SEAN K., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 9 Pigalle Sacré-Coeur. First, we are glad that you appreciated our convenient and central location. Then, we are sorry that the clening lady forgot to refill sufficiently the toilet paper, of course you were right to ask at the desk and our reception is open 24h to meet your needs. As for the shower as well, the cleaning staff could have helped... We are glad also that you appreciated your room and its cleanliness. Looking forward to welcoming you again and wishing you all thebest for 2019! regards Véronique

Anonymous Business - 07/12/2018 AccorHotels certified review

Staff were friendly but room was very small and it was hard to control the temperature.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 9 Pigalle Sacré-Coeur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexandra

Anonymous Families - 02/12/2018 AccorHotels certified review
« great location, helpful staff »

very enjoyable, perfect location, great view. Staff was courteous and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 9 Pigalle Sacré-Coeur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra

Catherine Families - 28/11/2018 AccorHotels certified review
« Not a really 4 star that I expect »

I was expecting a better treatment but it’s not, first upon checkin was asked for my card I thought it’s to verify the payment I did but I wasn’t explained about anything I got charged and I asked the night what’s it about. I even requested to have a socket plug ahead of time I wasn’t informed that they will not provide me . I came back and forth in Paris after 2 days I got plugs from 3 star hotel . So why can’t this hotel provide one for me. I was asked to buy my own and the guy isn’t even helpful and is rude. We’re 3 and slipper is only 2 and water is only one . Since we’re on privileged room next day I noticed I got free drinks but they didn’t refill it. Only refill once . Stayed 4 days 3 nights . Didn’t even clean the room properly. Paper isn’t proper it’s like it’s being played all crumpled . But breakfast wise sahid is very nice . But the other lady isn’t n doesn’t refill properly n isn’t as neat n clean. Reception isn’t really very friendly n nice and informative they don’t explain not even breakfast we need to check. Upon check out I was even asked to pay for the balance I got shocked I said it’s all included so why asking me then later I was told in her system it showed I need to pay then it’s the lady’s fault . I hope you verify first n double check before you ask customer about it. And I didn’t know the place is a red light district . Not suitable for ppl traveling with kids . . If I was asked if I will stay here again I won’t. First the hotel is tooo small too narrow doesn’t look like 4 star . If I only know about this I would have just got the 3 star I stayed before. When u ask the reception they know nothing it’s like they are not from the country. I even asked if they can make our stay memorable as were celebrating the birthday of my partner but nothing . I expect something since I got one from other hotel . I was thinking of surprising my partner but it’s me who got surprised. Not worth the money .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 9 Pigalle Sacré-Coeur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The General Manager

Kay P. Couples - 23/11/2018 AccorHotels certified review
« Great hotel excellent location »

Everything we hoped for and more

Akram A. Business - 22/11/2018 AccorHotels certified review
« Nice hotel with good service »

It was a very nice hotel with spacious room but the area was not that nice with many Sex shops around it

Luca Solo - 19/11/2018 AccorHotels certified review
« FAir level as always »

Small but confortable room, my mercure cards was not accepted anyhow

Our hotel has responded to the review
Our hotel has responded to the review

Signor, Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso Hôtel Mercure Paris 9 Pigalle Sacré-Coeur. E’ con grande piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. La sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile. In attesa di accoglierla nuovamente, Signor le porgiamo cordiali saluti. La Direction

Anonymous Couples - 09/11/2018 AccorHotels certified review

Everything excelente!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Natasa C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 9 Pigalle Sacré-Coeur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Reynaud

C C. Families - 01/11/2018 AccorHotels certified review
« Convenient location, clean if a little too petite. »

On arrival we were rather surprised by the number of sexy shops surrounding the hotel (made for an interesting discussion with our two teenage children)! The hotel rooms were very compact but clean and tidy. It was a great location for exploring Paris - near to the Metro. Staff were friendly.

I. Business - 30/10/2018 AccorHotels certified review
« great people and great room »

i relay like the team. they were helpful and the hotel services were prefect. i just would like to note that breakfast, although it was France-one, i would prepare to have breakfast with vegetables and some cream chess - i felt there was to much carbohydrate,

John F. Couples - 29/10/2018 AccorHotels certified review
« Very well managed and maintained hotel in neighborhood that needs work »

The guest services, room, amenities, breakfast, cleaning and reception desk were all top notch and very professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 9 Pigalle Sacré-Coeur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Reynaud

Anonymous Families - 27/10/2018 AccorHotels certified review
« Good »

Good smooth

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 9 Pigalle Sacré-Coeur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Reynaud, General Manager

Nguyen T. Couples - 24/10/2018 AccorHotels certified review
« Hotel was only so so, and the best thing about the place was the location next to metro. »

Hotel did not have a A/C system as noted on the website and weather during our stay was hotter than normal.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 9 Pigalle Sacré-Coeur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexandra Reynaud, General Manager

John Couples - 22/10/2018 AccorHotels certified review
« We will come again »

We had a wonderful time. Hotel very well situated for all amenities, transport links,restaurants and cultural events sites

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