Hotel - Mercure Paris 9 Pigalle Sacre-Coeur hotel
Mercure Hotel Mercure Hotel

Mercure Paris 9 Pigalle Sacre-Coeur hotel

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4.0/5 219 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 103.55 EUR Member's rate Members’ Rate, join while you book
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Breakfast
  • Babysitting on request

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
  • CHARLES DE GAULLE
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Concierge

Leisure and activities

  • Babysitting on request
  • Boat excursions

Catering

  • Breakfast
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 62 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
    • Automatic air control
    • Manual temperature control
    • Automatic temperature control
    • Shower
Our rooms fittings
4.3/5 AccorHotels Rating Based on 634 reviews

Our guest reviews for Mercure Paris 9 Pigalle Sacre-Coeur hotel

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 219 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Hong D. Couples - 11/11/2017
« Not very good experience »

Reception was not good, cold and impolite, and forgot to give member’s benefits. Overall it was not 4-star hotel service.

AccorHotels certified review
Irina Couples - 06/11/2017
« Very nice place to stay »

Very clean, close to metro.

AccorHotels certified review
K. Couples - 05/11/2017
« Good location »

Very good location close to the metro station. Superior room is smaller than expected. Staff is kind and helpful. First we got a cigarette smoky room, but the staff helped us changing it.

AccorHotels certified review
Ljuben Solo - 04/11/2017
« It was OK, great actually with one small exception: room service does not exist. »

The staff was very helpful, and the room was clean, and that is most important. Then only thing that happened on only one of the 5 days I stayed there was that that room was not made up until very late in the afternoon. The room was smaller than I expected, but this is central Paris, so I guess it is OK. The most serious thing that happened was that the room service does not exist. Just stop advertising it, so the guests know that when they arrive late at night they have to plan ahead, and not rely on it, and it will be OK. I would recommend this hotel to friends and ...if ever in Paris again, I would book it again again.

AccorHotels certified review
Blaz Couples - 04/11/2017
« Week in Paris »

We stayed in this Hotel from Monday until Friday (4 nights). It is a small hotel, but very nice. Room was a bit small, but it was ok as we stayed in the room only during the night. The room was very clean. We liked breakfast a lot. The location of hotel is perfect, just few steps from metro station, and walking distance from Moulin Rouge and Montmartre. Hotel staff was very friendly.

AccorHotels certified review
Roberto Couples - 02/11/2017
« Great Hotel well located »

Had an amazing time in Paris in this hotel. It's beside the Moulin Rouge what was very good because we went to the show and could reach the hotel very easily. Also easy access to the metro station Pigalle which was amazing if you're using the public transport. Stayed in the privilege room which was good for a couple. Services are okay. Staff is helpful specially Veronique which makes all difference in my stay. All services required were delivered. Room was clean but housekeeper didn't change sheets after the second day which usually is normal on this kind of hotel. Cleaning was okay. Overall experience was good.

AccorHotels certified review
John R. Couples - 26/10/2017
« Adequate. »

Location was very good but the accommodations were not fully acceptable. Air conditioning was not operating, room was very hot & stuffy. Shower was too close to the sink, very difficult to get inside.

AccorHotels certified review
Kaye Friends - 22/10/2017
« Great location »

Smooth check-in and room as advertised. Excellent location with casual restaurants close by and a safe atmosphere, even late at night. Close walking distance (approx. 10 minutes) to Sacre Coeur through great shops along the cobblestone streets of Montmatre.

AccorHotels certified review
Rainer Couples - 16/10/2017
« bon emplacement, confortablr »

Hotel tres agreable, bon emplacement

AccorHotels certified review
James Couples - 09/10/2017
« Perfect stay »

Great hotel, lovely comfortable room and we had a great view of the sacre coure from the balcony.

AccorHotels certified review
Anonymous Couples - 09/10/2017
« Bathroom door need improvement »

Quiet room. Good thick curtains to prevent sun light entering and disturb your sleep.

AccorHotels certified review
Matthew T. Friends - 03/10/2017
« Great area........ »

Very good stay with friends, great bars etc very close by. Would not say it's best area for children as many adult shops and bars close but that adds to great atmosphere. Room was good and shower excellent. About 20 minute walk from Gare nord so very easy to get too.

AccorHotels certified review
Heather D. Couples - 01/10/2017
« Relaxing »

Lovely room and v quiet.

AccorHotels certified review
Robin Families - 25/09/2017
« Wonderful »

This was a wonderful hotel close to Moulin Rouge and perfect for our last night in Paris! The room was lovely and the staff were kind and helpful! You will hear that the neighborhood is sketchy but in spite of the sex stores, the neighborhood was friendly, safe and exhilarating!

AccorHotels certified review
Anonymous Business - 25/09/2017

Meh. Neighbourhood wasn't great, and on the first night, I ordered room service which never arrived. Definitely won't be staying here again. Staff is quite friendly, though.

AccorHotels certified review
Room G. I. Friends - 25/09/2017
« Average »

Average. Not checked in on time. Only given one key to the room. Cleaning times inconvenient. Basic amenities not adequately replenished. Unecessarily charged one euro even though full payment was made in advance upon booking.

AccorHotels certified review
Gerardine Couples - 24/09/2017
« Nicely decorated new hotel - Pigalle metro station right outside the front door. Supermarket a 1 minute walk from hotel. »

We had an enjoyable stay in Paris - new hotel with modern furnishings. The female receptionist working on Saturday and Sunday was exceptional. She went out of her way to help us with directions, transport options etc.

TripAdvisor review
Couples - 20/09/2017
« Poor Service / Room Not Cleaned »

Stayed last weekend and were guided up the wrong lift so couldn't find our room. Room wasn't cleaned at all, no fresh towels until we asked 4 times. Asked 3 times for an iron. Ended up late for our meal. Staff just told us they couldn't do anything about it and we should speak to some manager who wasn't even there

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for sharing with us your experience at the Mercure Paris 9 Pigalle Sacre-Coeur. Please accept our sincères apologies for your experience that did not meet your expectations We strive to provide a very good service experience for every customer; therefore your feedback is very important to us. Please be assured that we are taking the appropriate measures to sole the problem and prevent future occurrence. We are looking foward to welcome you for next stay in Paris. Kind Regards. Ludovic

AccorHotels certified review
Nick W. Couples - 19/09/2017
« Room was never cleaned »

I called at 3pm on our 2nd day and they said they would send someone to clean the room. Nobody came and when we returned later there was no fresh Rowell's to even have a shower. We had to argue with reception for them to provide us with clean towels and it caused us to be late for our show. Someone was supposed to get back to us about the room clean but nobody ever did. Really disappointed in the hotel. I'm a frequent user of the hotel chain and I feel like I've been treated terribly.

TripAdvisor review
Couples - 18/09/2017
« Disappointed »

We chose this hotel as we used our Accor points otherwise there are plenty of hotels to choose from. Once checking into our tiny room, there was only one bath towel. Rang housekeeping which is front reception, he asked if we could come & collect it from reception as he was the only one there. The 2nd day we left mid morning & returned around 4, the room was not serviced. Reception organised it as we went out again. Came back & no towels at all. Again, we had to collect it from reception. Our trip in Paris was to celebrate our 25th anniversary, nothing at all was offered. Accor has much better service in Australia eventhough it's a French owned company! Also, keep in mind that this hotel is not far from Moulin Rouge so most shops around this hotel are sex shops. It was close to Montematre & Sacrecour & good restaurants too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for sharing with us your experience at the Mercure Paris 9 Pigalle Sacre-Coeur. Please accept our sincères apologies for your experience that did not meet your expectations We strive to provide a very good service experience for every customer; therefore your feedback is very important to us. Please be assured that we are taking the appropriate measures to sole the problem and prevent future occurrence. We are looking foward to welcome you for next stay in Paris. Kind Regards. Ludovic

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