Hotel - Mercure Paris 9 Pigalle Sacre-Coeur hotel
Mercure Hotel Mercure Hotel

Mercure Paris 9 Pigalle Sacre-Coeur hotel

4.0/5 329 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 129.00 EUR Non member rate
From 122.55 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 10  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • CHARLES DE GAULLE
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Babysitting on request
  • Boat excursions

Catering

  • Breakfast
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • Self service business centre
  • Copy/print service available
See all services

Our rooms

  • 62 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
    • Automatic air control
    • WIFI in your room
    • Manual temperature control
    • Automatic temperature control
    • Shower
Our rooms fittings
4.3/5 AccorHotels Rating 1,114 reviews

Our guest reviews for Mercure Paris 9 Pigalle Sacre-Coeur hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 329 reviews
Anonymous Couples - 09/11/2018 AccorHotels certified review

Everything excelente!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Natasa C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 9 Pigalle Sacré-Coeur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Reynaud

C C. Families - 01/11/2018 AccorHotels certified review
« Convenient location, clean if a little too petite. »

On arrival we were rather surprised by the number of sexy shops surrounding the hotel (made for an interesting discussion with our two teenage children)! The hotel rooms were very compact but clean and tidy. It was a great location for exploring Paris - near to the Metro. Staff were friendly.

I. Business - 30/10/2018 AccorHotels certified review
« great people and great room »

i relay like the team. they were helpful and the hotel services were prefect. i just would like to note that breakfast, although it was France-one, i would prepare to have breakfast with vegetables and some cream chess - i felt there was to much carbohydrate,

John F. Couples - 29/10/2018 AccorHotels certified review
« Very well managed and maintained hotel in neighborhood that needs work »

The guest services, room, amenities, breakfast, cleaning and reception desk were all top notch and very professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 9 Pigalle Sacré-Coeur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Reynaud

Anonymous Families - 27/10/2018 AccorHotels certified review
« Good »

Good smooth

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 9 Pigalle Sacré-Coeur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Reynaud, General Manager

Nguyen T. Couples - 24/10/2018 AccorHotels certified review
« Hotel was only so so, and the best thing about the place was the location next to metro. »

Hotel did not have a A/C system as noted on the website and weather during our stay was hotter than normal.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 9 Pigalle Sacré-Coeur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexandra Reynaud, General Manager

John Couples - 22/10/2018 AccorHotels certified review
« We will come again »

We had a wonderful time. Hotel very well situated for all amenities, transport links,restaurants and cultural events sites

Louise Families - 22/10/2018 AccorHotels certified review
« Great stay »

Lovely room.

Martin Couples - 20/10/2018 AccorHotels certified review

No french beds available, instead 2 matresses that zip together... not what you’re looking for as a couple.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 9 Pigalle Sacré-Coeur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexandra Reynaud

Elayne Business - 14/10/2018 AccorHotels certified review
« Ideal situation but staff training required »

When I arrived at the hotel on Monday evening - hardly the busiest time - the man on reception gestured me to wait while I watched him finishing stapling invoices together. Seriously. After a long flight I would have thought a quick check in to enable him to get on with this vital piece of work would have been preferable but no I stood and waited - incredulous. Hotel good situation, rooms typically small to Paris but spotless. But "feel welcome" (your strapline) is not what I felt nor being welcomed as a valued frequent customer. Not impressed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 9 Pigalle Sacré-Coeur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexandra Reynaud, General Manager

Sharon M. Families - 13/10/2018 AccorHotels certified review
« Spoilt by rude staff »

The motel was great but the night staff were rude and not helpful. He was upset to have his netflix watching disturb to check us in or help with anything. The morning and breakfast staff were very friendly and helpful. We received 1 welcome drink despite there being 2 guests in the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer, Thank you for your comments. We were extremely sorry to learn that you were disappointed with the quality of our establishment, and in particular the lack of quality of our welcome and services. Please accept our sincere apologies. We would like to assure you that the necessary measures have been taken with my team in order to improve the quality of the service we provide. Nevertheless, we encourage you to express your dissatisfaction with more details at HA… We hope to have the pleasure of seeing you again soon at one of our Mercure brand in the future. Yours faithfully, Alexandra Reynaud, General Manager

Ian K. Business - 12/10/2018 AccorHotels certified review
« Fantastic »

I was a bit hesitant to book Pigalle because I thought it would be noisy, and really close to the Moulin Rouge. But the hotel was absolutely perfect - really quiet, the most comfortable bed ever and the facilities in the room and CLEANLINESS were perfect. Cannot find anything that was below perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 9 Pigalle Sacré-Coeur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Reynaud

Tammy C. Friends - 11/10/2018 AccorHotels certified review
« Great location »

Very pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPHEN G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 9 Pigalle Sacré-Coeur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Reynaud

Mk Business - 11/10/2018 AccorHotels certified review
« High quality as usual »

One of my preferred hotel in Paris. Perfect combination of value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer, My team and I would sincerely like to thank you for taking the time to leave your comments. We are delighted to hear that you appreciated the quality of services. Indeed, this is a real recognition for us who are committed to listening to your well-being. Your comments encourage us to maintain and continually improve our quality of service. We hope to have the pleasure of welcoming you again to one of our hotels in Montmartre area. Kind regards, Alexandra Reynaud, General Manager

Jamie C. Families - 09/10/2018 AccorHotels certified review
« Clean and Quiet »

I was happy with my stay at this Mercure hotel. It was perfectly located to near by amenities and the metro. The room and hotel areas were very clean and modern and most of all quiet :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 9 Pigalle Sacré-Coeur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Reynaud

Jenny Couples - 09/10/2018 AccorHotels certified review
« A lack of expectations and service »

The room I chose stated there was a view of the Sacre Couer but the view was of buildings and the church could not be seen. When asked at reception for a blanket the person at reception looked blankly and said that there was one in the room which there was not. The air conditioning is turned off mid September but the room was stuffy and opening the window did nothing and was extremely noisey. Luckily we weren't there in a week later or the only air conditioning would have been on heating. When pionted out how hot the room was and we couldnt get any air, we were told that they controll whether the air con unit is hot or cold. Shouldnt it be the choice of the occupant if they need hot or cold air conditioning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 9 Pigalle Sacré-Coeur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexandra Reynaud

S. Couples - 07/10/2018 AccorHotels certified review

good except for check in time experience - very dissatisfied with the lack lustre approach of the person at the desk , while others at desk at other times were very helpful with enquiries.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 9 Pigalle Sacré-Coeur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexandra Reynaud

Ine F. Families - 05/10/2018 AccorHotels certified review
« Great location, nice hotel »

I've stayed at this hotel many times. Great location, central and easy to get there from Gare de Nord. Nice but small rooms and very noisy between the rooms. We woke up every morning at 6am when our neighbour slammed the door. The service and cleening is average. I do expect more from a 4 star hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 9 Pigalle Sacré-Coeur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexandra Reynaud

Al R. Couples - 05/10/2018 AccorHotels certified review
« Very comfortable and excellent location »

The hotel provides excellent accommodation in a part of Paris we love

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 9 Pigalle Sacré-Coeur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Reynaud

Mark C. Couples - 03/10/2018 AccorHotels certified review
« Good hotel with great staff »

Enjoyed our stay in your hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 9 Pigalle Sacré-Coeur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Reynaud

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 129.00 EUR Non member rate
From 122.55 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates