Hotel - Mercure Ballarat - Hotel & Convention Centre
Mercure Hotel Mercure Hotel

Mercure Ballarat - Hotel & Convention Centre

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4.0/5 387 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • TULLAMARINE
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Golf  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 4 meeting room(s)
  • Conventions hotel
  • Copy/print service available
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Hotel location

Our rooms

Lodge Room consists of one King Bed, free WIFI, work desk, mini bar and fridge, shower over bath, iron and ironing board, flat-screen TV and safe. Non smoking rooms with direct ground floor access to garden.Courtyard Room is newly refurbished in leather and oak furnishing with one King Bed and one Single Bed offering space for multiple occupancy. Includes free WiFi, flat screen TV, safe, ensuite with shower and access to landscaped gardens.

  • 97 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Spa/Jacuzzi in bathroom
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,230 reviews

Our guest reviews for Mercure Ballarat - Hotel & Convention Centre

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 387 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Family - 23/04/2018
« Good location, tired apartment »

The location of the hotel was perfect and the apartment was a good size for families however I feel as though the apartment we stayed in hadn’t been used in quite some time as there was dust on the remote control and it had a very stuffy odour when we opened the door. It clearly needs to be aired out. The dining chair legs were ready to break on 2 of the 4 chairs and the kitchen cupboard doors didn’t close. The apartment needs a bit of a renovation.

AccorHotels certified review
A Families - 21/04/2018
« Friendly service but uncomfortable beds »

Friendly service upon check in. Our room however was quite tired and potentially unused for an extended period of time as there was dust on the remote control and the room smelt as if it hadn’t been aired out in quite some time. The beds were terribly uncomfortable as were the pillows. All very hard and the join in the king bed was very evident.

AccorHotels certified review
Anonymous Couples - 21/04/2018
« Pleasant helpful staff »

Very good, padding in the chairs in the Room needs attention

AccorHotels certified review
Anderson Couples - 21/04/2018

Beautiful restaurant and great food. Free laundry was wonderful. Lovely new room we stayed in.

AccorHotels certified review
Barbara M. Couples - 20/04/2018
« Not as good as Last time. »

Given an update to a new room. Disappointed! Dull ,lot of wasted space, poorly designed,not a speck of colour. No curtains,people could see in, who wants to put the blind down in the day time. Heating and lighting didn't work. Receptionist did a good job eventually. Door a very heavy for older people to open.

AccorHotels certified review
D Business - 20/04/2018
« Ok but not amazing »

What happened to the mini bar? No Chips, no beers! I managed to get beer from the bar. Fridge was in ordinary condition. broken shelf, broken door shelf for bottles. Room 8.

AccorHotels certified review
Bk Business - 20/04/2018
« comfortable »

short but good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian, Thank you for taking the time to share your feedback. We hope to welcome you back to Mercure Ballarat again soon. Sincerely, Simon Monk General Manager

AccorHotels certified review
Robert B. Business - 19/04/2018
« Great clean comfortable room »

Uneventful and comfortable Couldn’t ask for anything else

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert, Thank you for taking the time to tell us about your stay at Mercure Ballarat. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Simon Monk General Manager

AccorHotels certified review
Margaret Friends - 19/04/2018
« Accommodation met our needs and meal enjoyed in restaurant »

Our need for twin beds was met. If there had been opportunity to use utensils and crockery to make our own breakfast, this would have been helpful as we did not want a full breakfast in the dining room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Margaret, We very much appreciate you taking the time to complete our survey and providing feedback regarding your stay at the Mercure Ballarat Hotel. We do have nine fully self contained apartments that have kitchen and dining facilities, the remaining hotel rooms are not fully equipped with crockery etc, just tea and coffee making facilities. We are glad that you enjoyed your time with us and hope to welcome you back again soon. Sincerely, Simon Monk General Manager

AccorHotels certified review
Sharon G. Business - 18/04/2018
« Really enjoyed our stay . A lovely setting with great facilities .? »

Very clean . Quiet . Comfortable . Staff helpful .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharon, We very much appreciate you taking the time to complete our survey. Your comments and feedback have been shared with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Monk General Manager

AccorHotels certified review
Anonymous Business - 18/04/2018
« comfortable »

Nice environment and gardens. Friendly helpful staff. Room quite a walk from the carpark. Very tricky lock - key very sticky

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dianne, We very much appreciate your comments regarding your stay at the Mercure Ballarat Hotel and Convention Centre. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Monk General Manager

AccorHotels certified review
Abby Friends - 17/04/2018

Very accommodating and welcoming, beautiful setting and great facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abby, Thank you for sharing your experience with us, we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Monk General Manager

AccorHotels certified review
Tw Friends - 17/04/2018
« Satified »

Hassle free

Our hotel has responded to the review
Our hotel has responded to the review

Dear Trent, Thank you for taking the time to complete our survey. I am glad that you enjoyed your stay with us and we hope to see you again soon. Sincerely, Simon Monk General Manager

AccorHotels certified review
Samantha K. Families - 16/04/2018
« The room, facilities, bistro & customer service was great! »

The room, facilities, bistro & customer service was great! The only things we would suggest is providing access to Foxtel & WiFi access was slower than we would expect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samantha, Thanks for the great feedback. I have shared your comments with our team. Looking forward to welcoming you back again soon. Sincerely, Simon Monk General Manager

AccorHotels certified review
Anthony W. Solo - 16/04/2018
« Convenient hotel in Ballarat »

I had an event in Ballarat and decided to stay in Ballarat rather than driving back at night to Melbourne after the event and choose to stay at the Mercure because I am an ACCOR member and it was close the event venue. Room was clean and tidy, check in and out easy and very quiet at night so had a restful sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tony, Thank you for your time providing us with your feedback, we are glad to hear you have enjoyed your stay with us. We look forward to welcoming you back again soon. Sincerely, Simon Monk General Manager

AccorHotels certified review
Gregory F. Solo - 16/04/2018
« Not Bad »

I recently stayed {6/4/2018 to 9/4/2018} and this time i was impressed. From check-in to check-out my stay was pretty awesome. The staff from Samantha, Matt, Chris, Georgia, Braydon and Simon to name but a few all made my stay memorable. From the superior room to the bar and bistro it was all pretty good. the one issue i had was quickly addressed by management straight away. Overall i was very impressed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gregory, I am so glad to read that you enjoyed your stay with us and it was nice to welcome you back to Mercure Ballarat again. Your comments have been shared with the team. Looking forward to your next stay. Regards, Simon Monk General Manager

AccorHotels certified review
Colin L. Families - 15/04/2018

Clean and well-maintained room, ideal for our family stay. Friendly and helpful staff. Because of the large frontage at Mercure Ballarat Hotel, it was a little difficult finding the main entrance (Maybe an entrance in 200m sign could help?)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Colin, We very much appreciate your comments regarding your stay at the Mercure Ballarat. Your feedback has been shared with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Simon Monk General Manager

AccorHotels certified review
Wendy Couples - 15/04/2018
« Fantastic »

The great staff and food was beyond my expectations. Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wendy, Thank you for the great review of Mercure Ballarat. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Simon Monk General Manager

AccorHotels certified review
Chris Couples - 15/04/2018
« Good location, rooms could use some attention »

Enjoyed stay, location and grounds good, could do with some extra amenities in rooms (particularly a seperate, walk-in shower).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon. Sincerely, Simon Monk General Manager

AccorHotels certified review
Anonymous Families - 14/04/2018
« Staff in restaurant (Billy's) were very friendly and helpful and house keeping fantastic »

The team in Billy's was always lovely and attentive. Housekeeping was efficient and clean - something as simple as seeing everyday that we used two water bottles, our last day they left 4.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sue, Thanks for taking the time to complete our survey. I am so glad that you enjoyed your stay and tat our team looked after you. We hope to see you again soon. Sincerely, Simon Monk General Manager

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