Mercure Ballarat - Hotel & Convention Centre 4 stars

TripAdvisor rating 4.0/5 542 reviews
Mercure Ballarat - Hotel & Convention Centre
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+ 19 Services
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Hotel extras

  • Billy's Bistro & Bar serves meals all day. A friendly place to relax and dine.

  • Complimentary locally sourced bottled mineral water in room.

  • Free Wi-Fi

  • Set on over three hectares of gardens with ornamental lake

  • Peaceful location opposite Sovereign Hill and close to CBD

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • TULLAMARINEPaying
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 4 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Mercure Ballarat - Hotel & Convention Centre

613 Main Road
3350
ballarat
australia

Tel: +61353271200

Fax: (+61)3/53333042

Contact email

Check-in from 14h00

Check out up to 11h00

  • AIRPORT SHUTTLE BUS :   INDEPENDENT BALLARAT STATION

  • By plane

    TULLAMARINE At 107km / 66 miles - Shuttle paying

  • By train

    BALLARAT At 3km / 1 miles

GPS :-37.578868, 143.86867

Our accommodations

Lodge Room consists of one King Bed, free WIFI, work desk, mini bar and fridge, shower over bath, iron and ironing board, flat-screen TV and safe. Non smoking rooms with direct ground floor access to garden. Courtyard Room is newly refurbished in leather and oak furnishing with one King Bed and one Single Bed offering space for multiple occupancy. Includes free WiFi, flat screen TV, safe, ensuite with shower and access to landscaped gardens.

Lodge Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 3
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Room with 1 King Bed

  • Max. number of persons: 2
  • Area: From 29
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Courtyard Room 1 King and 1 Single Bed

  • Max. number of persons: 3
  • Area: From 3
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Loft Room 1 King and 1 Sofa Bed

  • Max. number of persons: 4
  • Area: From 60
  • Views: Garden side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

One bedroom apartment, one king bed.

  • Max. number of persons: 2
  • Area: From 60
  • Views: Courtyard side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Two bedroom apartment, 1 king, 2 singles, rollaway available on request

  • Max. number of persons: 5
  • Area: From 80
  • Views: Courtyard side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

BILLY'S BISTRO AND BAR

Type of cuisine: Bistro

Billy's Bistro & Bar is a friendly place to relax and dine. Buffet breakfast is served daily from 7am-10am. Cafe is open throughout the day including lunch. Billy's Mediterranean inspired menu is a fantastic choice for dinner daily from 5.30to 9pm

Lunch

07:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BILLY'S BISTRO AND BAR

Photo non contractuelle / Strictly non binding

The perfect place to enjoy a glass of the region's finest wines. Lounge in front of the wood fire or in the inviting courtyard. A choice of light refreshments and snacks are available from 2PM.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 690

  • Maximum capacity: 800 people

  • Maximum banquet capacity: 600 people

Find out more

Our guest reviews for
Mercure Ballarat - Hotel & Convention Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

1,808 reviews

tripadvisor

TripAdvisor Rating 4.0/5

542 reviews

Friendly Staff, Great Hotel

TripAdvisor rating 4.0/5

phill147 Friends getaway - 10/11/2019 TripAdvisor review

My last stay at this hotel was my second stay, We had great accommodation, both Dinner and Breakfast was terrific. The hotel is easy to find in a central location and is in a very nice setting. All Staff that We dealt with were great as well.

Comfortable room and bed and very good meals

Customer review rating 4.4/5

Michelle M. Business - 02/11/2019 Confirmed reviews AccorHotels

I was quite late arriving and appreciated the A/C being turned on for a very warm evening and that I could take my meal to the room. The meal was excellent and good value. The breakfast was fresh and generous and good value.

Pleasant

Customer review rating 4.4/5

. Business - 01/11/2019 Confirmed reviews AccorHotels

Complimentary bottle of water in my room was only 3/4 full ? if it had been opened by a previous guest. I had paid for breakfast in my booking as apart of the special offer, when I arrived at breakfast I wasasked if I wanted my breakfast charged to my room. When I explained I had paid for breakfast with my accomdation I was told no breakfast was not included in my booking. In the end I didn't end up paying for my breakfast as I had booked and paid for two rooms and the other room didn't end up being used.

Customer review rating 4.4/5

Anonymous Families - 30/10/2019 Confirmed reviews AccorHotels

Very comfortable Clean and excellent food

RELAXING AND NO FUSS

Customer review rating 4.4/5

Anonymous Couples - 28/10/2019 Confirmed reviews AccorHotels

AS ABOVE

Mercure Ballarat

TripAdvisor rating 4.0/5

slsalmick Business - 27/10/2019 TripAdvisor review

Quick, easy friendly check-in, room a bit dark and boring, but clean, and location great for a run, Sovereign Hill, peaceful. Breakfast was great and I gym adequate. Plenty of parking and quick check out. Friendly staff

Always relaxing and comfortable place to stay

Customer review rating 4.4/5

Debbie Families - 18/10/2019 Confirmed reviews AccorHotels

From the ease of check-in to the very comfortable bed and buffet breakfast the next morning, my grand daughter and I had a wonderful stay.

Noisy

TripAdvisor rating 4.0/5

Beebs1001 Business - 17/10/2019 TripAdvisor review

We booked a court yard room with a king and a single bed. We were put into an apartment room. It was dated and not overly appealing- it was very clean however. The apartment was right an the main road and was so noisy - the road noise was very loud and made it very difficult to sleep. We would not book a room again. The reason we have an a serve score and not less is because the restaurant food was nice and the staff were very friendly.

A comfortable stay

Customer review rating 4.4/5

Alanc Couples - 16/10/2019 Confirmed reviews AccorHotels

Overall a comfortable stay. Staff were efficient and helpful. The unit was clean and mostly functional and adequately meet our needs.

Beautiful surroundings, lovely attentive staff and comfortable room.

Customer review rating 4.4/5

Jessie Solo - 11/10/2019 Confirmed reviews AccorHotels

Staff are very kind and have always made me feel welcome. The rooms are clean and comfortable, the food is delicious, l will continue to return.

Inconsistent but otherwise good

Customer review rating 4.4/5

Amit V. Business - 11/10/2019 Confirmed reviews AccorHotels

I stay at your hotel each week. The staff are friendly. I was ‘downgraded’ this week without warning which is very disappointing. I made all of my bookings for a superior room at the start of the year yet when I checked in I was told my room was unavailable due a conference booking it and I was given a lesser quality room. There was no forewarning of this. I give plenty of notice with all of my bookings and if this was an issue it should have been foreseeable. I also should not have been sent emails stating that all of my bookings of the superior room were confirmed when clearly they either were not or sudden ‘unexpected’ changes can occur. I find this poor given I stay literally every week at your hotel.

Excellent Staff

TripAdvisor rating 4.0/5

Jason W Family - 10/10/2019 TripAdvisor review

I stay at hotels and apartments over half a year with work and can i say the customer service at the Mercure in Ballarat completely puts to shame the majority of other hotels. Nothing was to much trouble and for a well earned family Holliday we thought the place was perfect.

We needed a one night stop over and this was perfect with kids

Customer review rating 4.4/5

Mick Families - 08/10/2019 Confirmed reviews AccorHotels

We stayed in the two bedroom apartment with our children and also ate dinner and breakfast in the restaurant. The vouchers for drinks are a nice touch encouraging us to use the restaurant, bar. We will definitely stay here again.

Ballarat

TripAdvisor rating 4.0/5

pjandasweeney Family - 08/10/2019 TripAdvisor review

Good location near city and facilities. Lack of vegetarian options on the bistro menu although the website seemed to indicate that a vegetarian menu was available. However, when 'pushed', the chef came up with excellent ideas for a vegetarian main course..

Restful and peaceful setting

Customer review rating 4.4/5

Helen V. Families - 04/10/2019 Confirmed reviews AccorHotels

Nice setting, friendly staff

Ballarat Stay

Customer review rating 4.4/5

Matt Families - 04/10/2019 Confirmed reviews AccorHotels

Pleasant stay, nice dinner and plenty of selections, friendly staff, comfortable rooms but a bit dated.

Great hotel with beautiful setting.

TripAdvisor rating 4.0/5

Michael S Couples - 01/10/2019 TripAdvisor review

Friendly staff, with nice garden landscapes . Enjoyed pre dinner drinks and good dinner. Staff friendly. Room Was clean and good bed but could do with more bench space, need table and chairs and two chairs not one. Windows in our room were disappointingly high and could not look out. Felt like your in a cell. Dinner was ok but not really fresh and a little sad. Overall though was satisfactory and had worse dinners before.

Nice Hotel with great garden setting.

Customer review rating 4.4/5

Michael S. Couples - 30/09/2019 Confirmed reviews AccorHotels

Comfortable, clean and nice surroundings with friendly staff.

Great hotel with excellent facilities.

Customer review rating 4.4/5

Jennifer S. Families - 27/09/2019 Confirmed reviews AccorHotels

Excellent customer service, all staff we dealt with were helpful and friendly. We stayed in the 2 bedroom apartments and although it was lovely the traffic noise was really loud and made sleeping difficult and had me awake early in the morning.

Extremely comfortable and staff were exceptional.

Customer review rating 4.4/5

J Solo - 24/09/2019 Confirmed reviews AccorHotels

Whilst my stay was very short I would definitely like to return. The grounds are amazing and the tranquility was welcomed. The staff at reception and in the buffet breakfast area were friendly and helpful.

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