Hotel - Mercure Ballarat - Hotel & Convention Centre
Mercure Hotel Mercure Hotel

Mercure Ballarat - Hotel & Convention Centre

4.0/5 460 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • TULLAMARINE
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 4 meeting room(s)
  • Conventions hotel
  • Copy/print service available
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Hotel location

Our rooms

Lodge Room consists of one King Bed, free WIFI, work desk, mini bar and fridge, shower over bath, iron and ironing board, flat-screen TV and safe. Non smoking rooms with direct ground floor access to garden.Courtyard Room is newly refurbished in leather and oak furnishing with one King Bed and one Single Bed offering space for multiple occupancy. Includes free WiFi, flat screen TV, safe, ensuite with shower and access to landscaped gardens.

  • 97 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 1,654 reviews

Our guest reviews for Mercure Ballarat - Hotel & Convention Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 460 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Jessica D. Families - 15/01/2019 AccorHotels certified review
« Fun Family Getaway »

We had a lobely time at your hotel. We were a family of 22 people and stayed in seven rooms overall. The grounds are stunning and we all relaxed by the pool. Location is perfect and your staff are friendly and helpful.

Family - 15/01/2019 TripAdvisor review
« Short family getaway »

Good size rooms, very clean, loved the king size bed.nice garden and lake to stroll around.very cosy and welcoming atmosphere.staff are friendly.nice bistro but the menu lacks options.also a bit pricey .buffet breakfast is very good value, and has a nice variety .pool is ok, but lacks shade.

Anonymous Couples - 14/01/2019 AccorHotels certified review
« Very good »

Booking over the phone was very slow. Woman I spoke to gave me 2 different prices according to my loyalty number. She didn't seem too certain...otherwise ok.

Gavin Solo - 14/01/2019 AccorHotels certified review
« Comfortable, quiet and convenient. »

Booking online through Mercure's website was simple. Check in was quick, smooth and friendly. The studio style room was large enough with all expected ammenities. Air conditioning worked well on a 42 degree day. Bathroom was quite large. Only minor let downs would be the queen mattress being the two singles zipped together meaning a ridge in the middle of the bed and that housekeeping had obviously had the door open when preparing the room so there were a number of flies and insects that had made it inside the room. Restaurant onsite was lovely.

Adrian Couples - 13/01/2019 AccorHotels certified review
« A stopover for a longer trip »

The staff were welcoming on arrival and added to the customer experience on each occassion

Couples - 09/01/2019 TripAdvisor review
« Pleasant Stay »

This is our third year in a row staying at this facility. I love the ambience of this property with its lovely grounds, Bistro Bar deck looks out across large pond/dam which has plenty of greenery around. There is a small creek that runs through the centre of the property (very little water in it) but this also adds to the spaciousness of the property. Some parts of the property are a little tired but this looks as if its being attended to as there was some activity on the other side of the creek from us. Breakfast and Bistro food was pretty good. Couldn't fault staff, they were very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Margaret T, Thanks for visiting us again and for the review. We are glad that you enjoy staying with and hopefully will see more improvements on your next visit. Regards, Simon

Pamela M. Couples - 06/01/2019 AccorHotels certified review
« A quality hotel »

We enjoyed our stay in this beautiful property. Professional and friendly staff, comfortable quiet room, and we particularly appreciated having the lovely spacious gardens to stroll through. All very much in sync with the grand country style of Ballarat..

Anne G. Couples - 06/01/2019 AccorHotels certified review
« A nice hotel which was very convenient for the Cycling Road Nationals in Ballarat and Buninyong »

Good check in with room available a couple of hours earlier than 2pm. Friendly staff in the bar / lunch area. Well appointed room which was large enough for two bike boxes. Well functioning air conditioning. But - very slippery bath. The rubber bath mat did not stick which meant Dyanna went for a big slide with plenty of bruises to show for it.

Anonymous Couples - 05/01/2019 AccorHotels certified review
« Pleasant »

The air conditioning works well in hot weather.

Family - 05/01/2019 TripAdvisor review
« Terrible breakfast »

Very dated and worn out furnishings- I would have expected more from an Accor hotel! We paid extra for breakfast to find that the eggs were powdered not fresh. - very disappointing variety. Staff were tired and unfriendly. Not worth what we paid for.

Our hotel has responded to the review
Our hotel has responded to the review

Dera Jimano, I am disappointed to read that you did not enjoy our breakfast, we usually receive positive feedback regarding our buffet. I can assure you that eggs are made fresh every morning and are definitely not powdered. Regards, Simon

D. Families - 02/01/2019 AccorHotels certified review
« It was good but would have been better »

Receptionist at the time of the check in was bit rude and wasn't helpful at all other than that experience with other staff members were pleasant.

Kristina Families - 02/01/2019 AccorHotels certified review
« Friendly staff! »

Friendly staff. Nice breakfast. Fully equipted apartment. Apartment could do with a bit of renovation. One window would not close and sofa was very shabby.

Trevor P. Families - 01/01/2019 AccorHotels certified review
« Excellent -xmas dinner with family then stayed on as a guest »

Up to normal expectations ,one small issue with shower which needed maintenance. Xmas lunch exceeded expectations ,my family from KL were pleasantly surprised at the range and quality of the food on offer.

Anonymous Couples - 01/01/2019 AccorHotels certified review
« Comfortable »

Check in was very good - accomodating us for an early check in prior to Christmas lunch. Room was very comfortable and no complaints about breakfast - it was delicious.

Gloria Couples - 01/01/2019 AccorHotels certified review
« one night stay »

The overall stay was great, hotel staff were friendly grounds of the hotel were beautiful, food was great but (and this is just me), why oh why cant food be served in a traditional PLATE, I know it is the way everyones doing it but me personally do not like eating from a "chopping board", that was thee only fault from the restaurant side of things. Now... on the housekeeping side of things, I think more attention to detail needs to be made in respect to when there is a changeover of guests. Our room all beit comfy there was room for a bit more cleanliness, below the fridge was dusty, there was spillage marks down the bedside table(nearest bathroom), the bedsheets were not folded down tidy they looked as if the pillows were hiding the unfinished job, also the worst thing to come across was the shower gel (or lack of) it was the only item that had been used and put back on shelf with seal broke. One other thing, the cigarette butt locations could be placed somewhere other than outside certain rooms, thankfully there were no smokers that we were aware of but would not have appreciated it if people had been outside our window smoking. Again these are just my personal opinions but with The Mecure being a 4.2 star hotel I wouldve expected higher attention to detail. We would love to stay again as it was truely an enjoyable night and wouldnt let a few mishaps put us off, maybe have a go in the Spa next time. And we have already raved to our friends how nice the place was.

George G. Couples - 30/12/2018 AccorHotels certified review
« Very clean and keen staff »

Very good overall. Needs a buffet breakfast in which would be great. Very clean.

John T. Couples - 29/12/2018 AccorHotels certified review
« Delightful »

A rest, tranquil haven complete with terrific food and great service.

Dale C. Couples - 28/12/2018 AccorHotels certified review
« It was, as usual, a wonderful, restful, and enjoyable stay. »

The front desk lass was welcoming, friendly and helpful. The room was clean and tidy. The restaurant food on the Friday and Saturday night was exceptional, one of the reasons we choose the Mercure. The accommodation was lovely, the bed comfortable, the kitchen well stocked. We enjoyed the fresh spring water each day ;-). The food on the Sunday night was disappointing, I had the Billys Burger and it was dry and tastless - quite the opposite of the seafood and steak of the previous nights. It's a small blemish on what was otherwise the very pleasant stay we experienced. I would suggest having dvd players available for hire, or at least HDMI cables available for lend, as most people carry their laptops with them nowadays and use them as players.

John N. Couples - 27/12/2018 AccorHotels certified review
« John N. »

Excellent, reception staff were exceptional as were the restaurant staff

Bruce E. Couples - 26/12/2018 AccorHotels certified review
« Very comfortable and relaxing night in very accessible room. »

Excellent room - wife is restricted mobility wise - this room ideal for her & easy walk from car park. Meal was good - hotel had a number of events & dining room was closed for repairs. A job well done to cope!

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