Hotel - Mercure Ballarat - Hotel & Convention Centre
Mercure Hotel Mercure Hotel

Mercure Ballarat - Hotel & Convention Centre

4.0/5 443 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • TULLAMARINE
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 4 meeting room(s)
  • Conventions hotel
  • Copy/print service available
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Hotel location

Our rooms

Lodge Room consists of one King Bed, free WIFI, work desk, mini bar and fridge, shower over bath, iron and ironing board, flat-screen TV and safe. Non smoking rooms with direct ground floor access to garden.Courtyard Room is newly refurbished in leather and oak furnishing with one King Bed and one Single Bed offering space for multiple occupancy. Includes free WiFi, flat screen TV, safe, ensuite with shower and access to landscaped gardens.

  • 97 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 1,564 reviews

Our guest reviews for Mercure Ballarat - Hotel & Convention Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 443 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Family - 09/11/2018 TripAdvisor review
« Beautiful, friendly, convenient. »

This property is wonderful! The layout of the beautiful grounds and surroundings, the friendly staff, the convenience of being near the CBD and opposite Sovreign Hill , made it a lovely experience for our family.

1946david65 Family - 07/11/2018 TripAdvisor review
« Our stay »

What a fantastic experience we had at this establishment, the staff were all terrific they went above and beyond anything that we could have imagined, We would highly recommend this place to anybody travelling to Ballarat. We have stayed here at least six times in different rooms and they have always been nice.

David W. Families - 06/11/2018 AccorHotels certified review
« Great experience. »

We have stayed here many times before, which all have been good, however this time it was by far the most enjoyable. Everything that we requested was fulfilled by the staff, much more than we had expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, We are so glad that you enjoy staying with us at Mercure Ballarat. Thanks for the positive feedback, this has been shared with our team. We look forward to seeing you next time. Sincerely, Simon Monk General Manager

Anonymous Families - 06/11/2018 AccorHotels certified review
« Beyond Expectations »

The location and setting are ideal and the staff are helpful and thoughtful beyond words. I didn’t know what to expect, but this was a most perfect weekend stay.

Michael O. Couples - 05/11/2018 AccorHotels certified review
« Excellent service! »

Great room; EXCELLENT food in Billys - Matthew was a really good host too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, Glad that you enjoyed your stay with us and dining in Nilly's Bistro. Your feedback has been shared with Matthew and the rest of our team. Sincerely, Simon Monk General Manager

Gary S. Couples - 05/11/2018 AccorHotels certified review
« Always a comfortable stay »

Room was very comfortable and clean. The restaurant has changed items on the menu so there has been something different to try. We ate dinner both nights of our stay in the restaurant and the meals were very good especially the cauliflower soup was fantastic.

Our hotel has responded to the review
Our hotel has responded to the review

Thanks for the feedback Gary. Glad you enjoyed your time with us again and we look forward to your next stay. Sincerely, Simon Monk General Manager

Graeme Couples - 04/11/2018 AccorHotels certified review
« Overnite stay in Ballarat »

Gold member, fantastic greeting at reception,given free drink vouchers and an extra special packet of chocolates for my wife and I. Our room was clean but our King bed( 2 king singles pushed together) was worn out. The left hand side ( facing the bed from the end of the bed in room 55 ) was like a ski slope facing the floor. Tithe bed did not support a human as the springs were tired and worn out. Not a good nights sleep

Our hotel has responded to the review
Our hotel has responded to the review

Dear Graeme, We very much appreciate you taking the time to share your feedback. I am sorry to read that you did not have a comfortable nights sleep, thanks for letting us know and we will investigate bedding in the room you stayed. We hope to have the opportunity to welcome you back again soon. Sincerely, Simon Monk General Manager

Dianne J. Couples - 02/11/2018 AccorHotels certified review

Love staying at the Mercure Ballarat Not so keen on the shower over the bath arrangement this visit.

Jackt Couples - 02/11/2018 AccorHotels certified review
« prefect »

100%

Jill Business - 01/11/2018 AccorHotels certified review

Pleasant, efficient welcome Clean, comfortable, warm and well prepared room.

Rody Couples - 01/11/2018 AccorHotels certified review
« Enjoyed our stay »

All good. The window above the entry door should be completely "blacked out" as the existing blind does not keep the light out of a night.

Megan W. Families - 30/10/2018 AccorHotels certified review
« Quiet, relaxing stay »

Love staying at the Mecure in Ballarat, staff are always friendly and welcoming. We always have an outdoor cottage style room, which is great as it allows you to enjoy the surrounding gardens.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Megan, Thanks for the great feedback. We are so glad that you enjoy staying with us and we look forward to your next visit. Sincerely, Simon Monk General Manager

Cheshire C. Business - 29/10/2018 AccorHotels certified review
« Keep up the good work! »

I have stayed at a 'normal' room at the Mercure in Ballarat which was average - room was dated and musty at best. Still clean and functional but nothing to write home about. On my next trip, I stayed at in a superior room and what a delight that was. Nice new furnishings with a functional reverse cycle heater / air conditioning unit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Archna, We are so glad that you enjoy our new Superior Rooms and it's nice to know that you are booked with us again. Sincerely, Simon Monk General Manager

Margaret &. O. T. Families - 28/10/2018 AccorHotels certified review
« Family reunion »

A family reunion in Ballarat where three brothers had the privilege of staying at the Mercure. The rooms were clean and tastefully decorated the staff went to extra lengths to ensure the brothers had rooms in the same part of the resort side by side or just a few doors down, breakfast was a veritable feast and was enjoyed by us all. Thank you so Much for making this time so special there were five brothers in Ballarat but we definitely had the very best of the accommodations!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Margaret & Owen, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Simon Monk General Manager

Jamie Business - 28/10/2018 AccorHotels certified review
« Very pleased with the entire experience. »

Can’t complain. Easy to check in, lovely cabin room and great dining experience.

Our hotel has responded to the review
Our hotel has responded to the review

Thanks Jamie, we hope to see you again soon. Sincerely, Simon Monk General Manager

Ivan V. Solo - 27/10/2018 AccorHotels certified review
« Spacious room »

Another excellent stay at the Mecure. I was upgraded to a fantastic suite with seperate lounge area large bedroom and spacious bathroom. The room was clean, warm and very comfortable. The staff were excellent I was happy with the meal and drinks that I had in the Bar. The breakfast selection was good. There is a bus stop out the front of the hotel and it’s a short drive to the town center and walking distance to Sovereign Hill Hisorical Park.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ivan, It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Monk General Manager

Adrian L. Couples - 23/10/2018 AccorHotels certified review
« Great service great surroundings »

Friendly staff and terrific setting. Good facilities and close to attractions and the city

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adrian, Thank you for taking the time to share your feedback. We hope to welcome you back to Mercure Ballarat very soon. Sincerely, Simon Monk General Manager

Heather Couples - 22/10/2018 AccorHotels certified review

Extremely pleased with how quiet our room was. There were functions being held in the buildings at the front but we did not hear any noise coming from these functions. Rooms were excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Heather, Thank you for reviewing your stay at Mercure Ballarat. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Simon Monk General Manager

Carly M. Friends - 22/10/2018 AccorHotels certified review
« Amazing! »

The beds were comfortable, the area is lovely, it’s beautiful and peaceful! There are so many different rooms to accomodate all people!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carly, Thanks for the great review! We hope to see you again soon. Sincerely, Simon Monk General Manager

Greg Couples - 22/10/2018 AccorHotels certified review
« Good location, good sized room »

Saggy mattress, due for replacement

Our hotel has responded to the review
Our hotel has responded to the review

Dear Greg, Thanks for taking the time to share your experience. We are glad that you enjoyed your stay and will investigate the mattress in the room you stayed - we appreciate you bringing this to our attention. We hope to welcome you back again soon. Sincerely, Simon Monk General Manager

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