Hotel - Mercure Ballarat - Hotel & Convention Centre
Mercure Hotel Mercure Hotel

Mercure Ballarat - Hotel & Convention Centre

4.0/5 415 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 123.00 AUD Non member rate
From 123.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • TULLAMARINE
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 4 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Lodge Room consists of one King Bed, free WIFI, work desk, mini bar and fridge, shower over bath, iron and ironing board, flat-screen TV and safe. Non smoking rooms with direct ground floor access to garden.Courtyard Room is newly refurbished in leather and oak furnishing with one King Bed and one Single Bed offering space for multiple occupancy. Includes free WiFi, flat screen TV, safe, ensuite with shower and access to landscaped gardens.

  • 97 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

d
4.4/5 AccorHotels Rating 1,367 reviews

Our guest reviews for Mercure Ballarat - Hotel & Convention Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 415 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Couples - 11/07/2018 TripAdvisor review
« Good location »

We stayed here for one night on our Victorian road trip. Checked in by Braydon who gave us a warm welcome, explained where our room was located, where breakfast was served, that Billys had a new menu starting that day and would we like to reserve a table. This young man will go far! Our room was fine but very dark, bed comfortable but the room itself was not as clean as I would have expected - a very thick layer of dust on the headboard and side tables/lamps, dirty finger/hand marks both sides of the bathroom door. We got the impression the room hadn’t been occupied in a while. Our bathroom was certainly not one of those in the photos and could use a refurb. Who is it that decides putting the air conditioner directly above and adjacent to the bed is a good idea??? We had dinner in Billys and the food was delicious. Service was great especially as the restaurant seemed to fill up just as we arrived. As an Accor member I received a welcome drink voucher for two (well done, some hotels only provide one for the member) and we had full range of the wine list for our selection (again, well done, much better than the usually nasty ‘house wine’) and we enjoyed two superb local reds. We snagged a $1 breakfast deal when booking and thought the selection on offer was excellent. Staff were quick to clear and clean tables so the restaurant avoided looking like the breakfast buffet disaster area. Checkout was delayed as I was seemingly invisible to the reception guy but then I am a woman of a certain age so that comes with the territory! Perfunctory checkout, no ‘did you enjoy your stay?’ or other pleasantries.

V B. Families - 10/07/2018 AccorHotels certified review
« Excellent facilities and friendly service. »

We are a family of four & the apartment we stayed at was clean a large enough. The breakfast and dinner at Billy's was excellent. All staff we dealt with were friendly and professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vickie, Thanks for the great feedback, we hope to welcome you back again soon. Regards, Simon Monk General Manager

Helena E. Families - 10/07/2018 AccorHotels certified review
« It was great »

Comfy, homey and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Thanks Helena, Those three words sum up what we are trying to offer - glad we delivered for you. Looking forward to welcoming you back again soon. Sincerely, Simon Monk General Manager

Anonymous Friends - 10/07/2018 AccorHotels certified review
« Great location, friendly staff and the room was terrific. »

We chose Mercure Ballarat because of the location close to Sovereign Hill. The hotel was modern and clean and I was impressed with my room, which was very comfortable. I traveled with friends who are gluten and lactose intolerant and were delighted with the availability of suitable foods at breakfast. (We did not have dinner at the hotel.)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicola, Thank you for taking the time to complete our survey. We are glad that you enjoyed your stay and hope to see you again soon. Sincerely, Simon Monk General Manager

Emma S. Families - 10/07/2018 AccorHotels certified review
« Good »

It was good. It was very cold in the bath room, staff were able to provide us with a heater for this. That was appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emma, Thank you for taking the time to share your feedback. I am glad our team were able to assist in making you more comfortable. We hope to see you again when you next visit Ballarat. Sincerely, Simon Monk General Manager

Anonymous Friends - 09/07/2018 AccorHotels certified review
« Xmas in july »

Stayed in a lodge room an a Saturday night. Nice comfortable room and warm. We was with another 3 couples and unfortunately my room wasn't ready. We did stay for dinner which was lovely. A limited menu bet the food was very good. Good location if going to sovereign hill.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julie, We very much appreciate your comments regarding your stay at Mercure Ballarat. We hope to see you again soon. Sincerely, Simon Monk General Manager

Graeme H. Couples - 09/07/2018 AccorHotels certified review
« Very good »

Staff great. Venue needs some updating to older rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Graeme, Thank you for taking the time to give us your feedback. Your comments have shared with our team. Sincerely, Simon Monk General Manager

Wayne F. Couples - 09/07/2018 AccorHotels certified review
« More than I could have hoped for »

From the moment I arrived to check in until my departure three days later I could not fault the service or room provided.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wayne, Lovely to have you back with us again, glad you enjoyed your stay and we look forward to the next one. Regards, Simon Monk General Manager

Steph Friends - 08/07/2018 AccorHotels certified review
« Great, friendly, accommodating »

I had made an error in booking and Cliff helped us out. The rooms were great and staff fantastic had a great stay.

Leisa Families - 04/07/2018 AccorHotels certified review
« Great facilities with friendly, competent staff. »

Check in was very easy and the staff friendly and helpful. The apartment was good value, quiet, clean & spacious. Perfect for a family of four! Buffet breakfast was delicious with a good variety of options. Would have liked an option at your restaurant for an early dinner before 5pm as we were heading back to Sovereign hill for the evening activities but didn't want to eat there. Otherwise a lovely place to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leisa, Thank you for sharing your experience. Your comments have been shared with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Simon Monk General Manager

Karen Families - 04/07/2018 AccorHotels certified review
« Comfortable place to stay. »

I've stayed here before, so when I knew I was coming back to Ballarat I decided that I would return to the Mecure for my accommodation needs. I was pleased with the $1.00 buffet breakfast deal as was my 17 year old son. The beds were comfortable and the room was sufficiently large enough.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen, Thank you for your time providing us with your feedback, we are glad to hear you have enjoyed your stay with us. Looking forward to your next one. Regards, Simon Monk General Manager

David R. Business - 03/07/2018 AccorHotels certified review
« David R. »

Bathroom facilities were dated neede update. Otherwise comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, Thanks for taking the time to complete our survey, glad that you enjoyed your stay. Your comments have been shared with the team. We hope to see you again soon. Sincerely, Simon Monk General Manager

John H. Couples - 03/07/2018 AccorHotels certified review
« Extremely good, as is always the case every visit. »

Mercure Ballarat is consistently good. Always excellent reception staff, great dining, very clean rooms, free parking and reasonable room rates. We are always most disappointed when it is full and we cannot get in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, We very much appreciate your comments regarding your stay with us at Mercure Ballarat. We are glad that you enjoy staying with us and are looking forward to your next visit. Regards, Simon Monk General Manager

Louize Couples - 02/07/2018 AccorHotels certified review
« excellent overnight stay »

I had changed the booking many times without any issues what so ever. We were upgraded to a beautifully renovated, warm room with a lovely bottle of wine. We have stayed here quite a few times over the years, but this time we were over impressed with everything!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Louize, Glad that you enjoyed your stay with us in our new rooms and enjoyed the changes to the property. We look forward to your next stay with us. Sincerely, Simon Monk General Manager

Kerry H. Families - 01/07/2018 AccorHotels certified review
« the staff are all very friendly and some remember us from other visits. »

very happy to stay there when we come to ballarat

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kerry, Nice to have you back with us again. Thanks for taking the time to complete our survey. Looking forward to your next stay. Sincerely, Simon Monk General Manager

Mark Business - 01/07/2018 AccorHotels certified review
« short Business stay »

great service, good facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark, Thanks for the great review, we look forward to your next stay with us. Sincerely, Simon Monk General Manager

Pearl V. C. Families - 30/06/2018 AccorHotels certified review
« Staff are amazing! »

Stayed for several nights for a wedding, which was held on site. From check in to check out, staff were amazing! Any little issues were sorted out straight away. The wedding itself was fantastic, everything ran like clockwork.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, It was great to see you. I am so glad that you enjoyed your time with us and to celebrate with friends and family at the wedding. If you ever visit Ballarat again we hope to welcome you back. Sincerely, Simon Monk General Manager

Coachksb Couples - 29/06/2018 AccorHotels certified review
« Return for a quick break »

Ballarat beim a cold location in the winter we were pleasantly surprised to find the heater on and the room warm and inviting. Two comfortable chairs to relax in before heading out for a walk around part of the lake.Minor hicup welcome drinks not issued at the start. But to be fair we just walked in off the street to see if there was a vacancy. as in trying to book before we left home we could not get the page of M hotels on the Accor list to get down as far as Mecure. Not sure why but gave up and headed for Ballarat. The meals we ordered were very tasty and well received. The waiting staff were also excellent particularly the head who recognised us from previous visit. accommodation was clean and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ronald, We very much appreciate your comments regarding your stay with us at Mercure Ballarat. I am sorry that the Accor website had some issues but glad that we were able to accommodate you. We hope to welcome you back again soon. Sincerely, Simon Monk General Manager

Richard A. Business - 29/06/2018 AccorHotels certified review
« Had a lovely stay »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard, Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Monk General Manager

Des H. Solo - 29/06/2018 AccorHotels certified review
« The booking in and comfort of my stay was excellent. »

The late night booking ig n was most helpful. The Suite was was clean and comfortable .The Breakfast was great and the hospitality of the staff was much appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Des, Thanks for the great feedback. Glad you enjoyed your stay and hope to see you again soon. Sincerely, Simon Monk General Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 123.00 AUD Non member rate
From 123.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates