Hotel - Mercure Ballarat - Hotel & Convention Centre
Mercure Hotel Mercure Hotel

Mercure Ballarat - Hotel & Convention Centre

4.0/5 468 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • TULLAMARINE
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 4 meeting room(s)
  • Conventions hotel
  • Copy/print service available
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Hotel location

Our rooms

Lodge Room consists of one King Bed, free WIFI, work desk, mini bar and fridge, shower over bath, iron and ironing board, flat-screen TV and safe. Non smoking rooms with direct ground floor access to garden.Courtyard Room is newly refurbished in leather and oak furnishing with one King Bed and one Single Bed offering space for multiple occupancy. Includes free WiFi, flat screen TV, safe, ensuite with shower and access to landscaped gardens.

  • 97 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 1,675 reviews

Our guest reviews for Mercure Ballarat - Hotel & Convention Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 468 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Deborah Business - 06/02/2019 AccorHotels certified review
« Efficient. Food and service excellent. Room service average »

Efficient and functional

Mimi Z. Business - 06/02/2019 AccorHotels certified review
« Saggy mattress »

The grounds of the hotel are beautiful. The only real issue was the mattress which was so saggy in the middle that I got a kinked neck

Couples - 06/02/2019 TripAdvisor review
« Mercure Ballarat, an oasis in the city! »

We stayed at Mercure Ballarat in February 2018 and it was picture perfect. It has beautiful grounds with walking tracks, a lake with ducks actually duckdiving, a deck where you can sit and take in all ths ambience. The rooms are well furnished and spacious and no detail is left to chance. If I were organising a conference it would be the perfect venue. Bar and bistro either indoors or outdoors, plenty of peace or exercise options, including a pool and a spa for those who want the lot!

Greg Couples - 04/02/2019 AccorHotels certified review
« TIRED AND UNLOVED »

See review on TripAdvisor: https://www.tripadvisor.com/ShowUserReviews-g255346-d258253-r64…-Mercure_Ballarat_Hotel_and_Convention_Centre-Ballarat_Victoria.html?m=19905

Rob H. Business - 03/02/2019 AccorHotels certified review
« Good place to stay but FIX YOUR FREAKING WIFI DAMNIT »

The rooms are nice, the grounds are nicer. Staying at the Mercure is a nice experience, until you need the internet. Your wifi is an absolute joke. It would have been laughable 5 years ago, but now it makes the whole experience feel cheap and makes you feel ripped off. Especially when you have conference facilities, it's just bizarre that you would expect people to conference effectively but then have the most frustrating wifi in the universe.

Peter A. Couples - 03/02/2019 AccorHotels certified review
« retreat hotel in lovely garden setting »

enjoyed our two nights. Great amenity around the lakes, cheap drinks during happy hour and nice restaurant. Rooms were comfortable and no excess noise.

Elizabeth R. Couples - 01/02/2019 AccorHotels certified review
« Fantastic place »

Peaceful beautiful surroundings and pleasant staff

Chris Families - 31/01/2019 AccorHotels certified review
« Easy, Spacious and relaxing just what we need »

Lovely staff Open space Very comfortable rooms Good food Just what we need to break up our trip

Anonymous Families - 31/01/2019 AccorHotels certified review
« Good value »

Reception staff and bar staff were good. Room was clean - though cupboards were dusty. Furniture and room run down. Pool was extremely clean and lovely. I would recommend it as value for money.

John H. Couples - 29/01/2019 AccorHotels certified review
« We are regular guests at Mercure Ballarat and the high level of service never changes. »

As is the case on each visit to Mercure Ballarat, the level of service and quality of the total facility from food and wine to accommodation never reduces from what is indeed quite excellent. We are always totally happy with Mercure Ballarat.

Anonymous Families - 28/01/2019 AccorHotels certified review

Pleasant staff, good service, good food and ok price. Shower needs some attention

Anonymous Couples - 26/01/2019 AccorHotels certified review
« dark room, poor service, delicious calamari »

I found the room dark, last time we stayed in the two bedroom villa which we enjoyed. The service at the bar for the outdoor dining was very poor: we were dining with another couple, we ordered separately and sat at the same table, there were no obvious table numbers. We were served quickly, but no side plate or cutlery (we were sharing) the napkin and cutlery came out quickly and the side plates almost frisbeed! Our friends received their dips once we had completed our meal, they had two thirds of their dips left but no bread, I asked if they could have more bread and the reply was "he would see", the bread came, we waited and after an hour I asked if my friends could have their main course, the waitress did not reply and reappeared with meals for other diners, we watched her trying to get eye contact, the waitress then said "the chefs are doing it now" the meals came, steak was over cooked and the burger too spicy for my friend, she did not eat it. The waitress enquired if we would like more drinks (the first time she approached our table voluntarily) I enquired if the drinks were complementary, as they had waited so long, she said she was not authorised to give complimentary beverages, I suggested she ask someone who had authorisation. The waitress came back and asked our friends for their complimentary drink order, we were not included and were very frustrated by this time, no apology was given. When my friends checked out, there was a $4.50 charge on their bill, that they had not ordered, I said they should have it taken off, the check out staff said it was only $4.50, the point is that they did not order anything. Perhaps numbers for tables, as the waiting staff wander around looking for the recipients. Anyone ordering anything on their room, should show their key or sign. When a mistake is made, apologise and say how you can rectify it. It all comes back to training or lack of. I chose the hotel and will think twice before I choose it again.

Rick B. Business - 26/01/2019 AccorHotels certified review
« A nice stay »

Room was nice and cool on a very hot day and the pool was put to good use.We found the food in Billy's very nice.I found majority of the staff a little reserved,could be a little friendlier.All in all good stay

Bryan H. Couples - 26/01/2019 AccorHotels certified review
« enjoyable but, as my wife and I like to swim, and as we are retirees, we need a bar or something to hold on to to enable us to get in and out of the pool (this would be appreciated) »

enjoyable as we have stayed here several times in the past. The location is excellent. Used public transport to travel into the city, not having to pay for parking was a bonus. Would have preferred a room with a verandah and seating outside but, as you were practically booked out, we were lucky to get accommodation on our dates (we appreciate that)

203rossh Couples - 24/01/2019 TripAdvisor review
« Great stay »

Good resort set in beautiful surroundings. Room clean and comfortable. Good restaurant and friendly staff. Within walking distance of Sovereign Hill and 5 min drive from centre of town. Nice deck overlooking the lake. Food good and breakfast normal selection.

John M. B. Friends - 19/01/2019 AccorHotels certified review
« Very efficient and friendly and met our expectations. »

We were attending an event and the hotel was in a good location to support this plus we are impressed with the grounds and lake. Overall, the hotel will need updating soon and is in need of some external maintenance, painting included.

Joanne Couples - 16/01/2019 AccorHotels certified review
« It was a great relaxing, fun experience. »

We stayed for my nephews wedding and the facilities were fantastic. Loved the tranquility of the place, the way it is spaced out and you don't feel like you are on top of everyone else. The wedding reception was magnificent. The food was fantastic.

Klaus C. Families - 16/01/2019 AccorHotels certified review
« Sovereign Hill with the grand children »

We were very happy with the two bedroom apartment in which we stayed for two nights, it was spacious, clean and well equiped with with major appliances and crockery. The garden court yard was well received by our grandchildren. I think an additonal toilet downstairs would have been a plus and the existing upstairs toilet should have a lock on it. I also think you will need to consider upgrading items such as your TV as the models you have cannot handle the latest media technology.

Edward K. Business - 16/01/2019 AccorHotels certified review
« Pleasant hotel »

Enjoyed the stay buit would have prferred a room closer to the main recpetion area. VERY pleased to see some long overdue upgrades to the gymn.

Jessica D. Families - 15/01/2019 AccorHotels certified review
« Fun Family Getaway »

We had a lobely time at your hotel. We were a family of 22 people and stayed in seven rooms overall. The grounds are stunning and we all relaxed by the pool. Location is perfect and your staff are friendly and helpful.

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