Mercure Launceston 4 stars

TripAdvisor rating 3.5/5 511 reviews
Mercure Launceston
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Room 1

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Hotel extras

Rooms include flat-screen TV with both cable and satellite channels, plus wireless internet. Titanium Bar and Bistro offers a lounge and an alfresco space, open for breakfast seven days, and dinner and drinks Monday to Saturday. Free parking available.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • LAUNCESTON AIRPORT
  • Early check-in/Late check-out
  • Cash machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Hotel location

Mercure Launceston

3 Brisbane Street
7250
launceston
australia

Tel: +61363312055

Fax: (+61)3/63343910

Contact email

Check-in from 14h00

Check out up to 10h00

  • AIRPORTER LAUNCESTON :   SHUTTLE BUS HOWICK ST

  • By plane

    LAUNCESTON AIRPORT At 15km / 9.32 miles - Shuttle paying

  • By train

    LAUNCESTON RAILWAY At 1.5km / 0.93 miles

GPS :-41.432576, 147.145793

Our restaurants and bars

TITANIUM BISTRO

Type of cuisine: Bistro

Open seven days for breakfast, and Monday to Saturday for dinner. A relaxed dining atmosphere with friendly service and quality meals. Offering à la carte contemporary Australian cuisine with wonderful Tasmanian produce from local growers and producers.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TITANIUM BAR

Photo non contractuelle / Strictly non binding

Open Mon-Thu from 5 pm and Fri-Sat from 4 pm . A great place to pop in for a drink or coffee after a long day, whether at work or out sightseeing. With a range of Tasmanian wines, beer and other beverages on offer, and locally roasted Ritual coffee.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Launceston

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

1,188 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

511 reviews

Very friendly staff but the noise from the room and then no hot water for a shower wasn’t very good

Customer review rating 4.2/5

Lisa M. Business - 18/04/2019 AccorHotels certified review

The room was lovely but the noise was unacceptable . Then preparing for a busy work day the next morning there was no hot water to have a shower . Although staff where friendly I needed to move to another room to have a shower which meant moving all our items and then getting ready in a rush . The room we moved to although quieter was not the same standard decor wise . This room also has a glass bathroom door which lets in light from the bathroom window which was a nuisance . As I mentioned the staff where lovely but it would have been nice to at least have a voucher for breakfast or dinner to compensate for the inconvenience as we did stay for three nights .

LAUNCESTON Trip

TripAdvisor rating 3.5/5

deniswritson Couples - 18/04/2019 TripAdvisor review

A pleasant place to stay. Room was great. The only down was the Restaurant was not open for dinner on Sunday night. We enjoyed breakfasts and dinners we had at the hotel, even when they were busy. The Hotel will look great when renovations are completed

Great location

Customer review rating 4.2/5

Chris Friends - 16/04/2019 AccorHotels certified review

Friendly staff and very convenient place to stay. Had a lovely meal in the restaurant with very accommodating Wait staff. Good parking, Would recommend and stay again.

Great stay at The Mercure Launceston

Customer review rating 4.2/5

Shawn Business - 16/04/2019 AccorHotels certified review

My stay was comfortable and relaxing. Right from Taylor at the front desk, to Joe behind the bar and your awesome breakfast head chef, all guests were treated with a level of personalised attention seldom seen. The free upgrade to a Deluxe Room was much appreciated. The rooms are tastefully refurbished - love the earthy neutral tones and the comfy bed. My only gripe was with the rain shower. There wasn't enough water pressure to make it a refreshing shower. Overall, I was very happy with my stay and will definitely return. Thank you Mercure Launceston.

Easy and comfortable

Customer review rating 4.2/5

Kali Business - 11/04/2019 AccorHotels certified review

Everything was very easy for us while travelling as a group. The hotel were very accommodating of our needs.

Clean comfortable and great value for money

Customer review rating 4.2/5

Paul D. Couples - 10/04/2019 AccorHotels certified review

Very comfortable room nice and clean. Close to town. Great value for money.

A week in Launceston

Customer review rating 4.2/5

Anonymous Families - 09/04/2019 AccorHotels certified review

I had a great experience at Mercure Launceston. The staff was amazingly nice and available at all times. The room was of a great size. The breakfast was good, with enough variety and good quality. But there were some downsides such as the pillows being too high and firm and the bathroom not having toothbrushes (we did ask the reception for some but they had none) or a female kit (with a razor).

Beautiful view from my room - friendly service

Customer review rating 4.2/5

Anonymous Business - 09/04/2019 AccorHotels certified review

My only negative comment about my stay is that breakfast bistro should be opened earlier otherwise I enjoyed my stay and would return again

All you need is close and only a short walk

Customer review rating 4.2/5

Patrick S. Solo - 08/04/2019 AccorHotels certified review

Nice and tidy room. Location is good and so for some ways i let my care there and have a nice walk to pick something up

Very comfortable

Customer review rating 4.2/5

Kate C. Couples - 07/04/2019 AccorHotels certified review

Clean, room service was nice and the room was equipped with everything we needed.

Very pleasant, beautiful new room. Dinner in restaurant and staff were brilliant.

Customer review rating 4.2/5

Noel V. W. Couples - 05/04/2019 AccorHotels certified review

We were very happy with hotel. Close to park and stadium. Will stay again.

Comfortable and service was polite and prompt.

Customer review rating 4.2/5

Anonymous Couples - 05/04/2019 AccorHotels certified review

Dining and breakfast was good quality and varied. A room (house keeping) problem was handled quickly and efficiently.

No concerns

Customer review rating 4.2/5

Nicole Business - 04/04/2019 AccorHotels certified review

no concerns comfy bed lovely shower

Comfortable and very satisfied.

Customer review rating 4.2/5

Anonymous Families - 04/04/2019 AccorHotels certified review

Great location; spacious, comfortable, well appointed room. Staff were friendly and helpful; good value.

Old building badly renovated.

Customer review rating 4.2/5

Karen Couples - 04/04/2019 AccorHotels certified review

Would not have stayed there. Parking was a nightmare, no places available however understood there was free parking available. Bathroom was badly renovated, noisy through the night with motor humming.

Dear Karen, Thank you for taking the time to tell us about your stay at the Mercure Launceston. I very am sorry that your experience did not meet your expectations, and please allow me to express my sincere apology. We do strive to provide a good experience for every customer; therefore your feedback is very important to us, so that we are aware of concerns that we need to address. I am very sorry that the car park was full, as this happens only on rare occasions. Regarding the noise which caused you trouble, the Operations Manager is aware and taking action to correct the cause. Thank you again, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Tanya Hussey Business Development Manager

Overall happy with our accomodation

Customer review rating 4.2/5

Amanda Families - 03/04/2019 AccorHotels certified review

Overall lovely & the renovations are looking very nice. Our only disappointment was the roadworks outside our window which were meant to finish at 7pm on the Sunday night but went several hours over.

Very good room

Customer review rating 4.2/5

Pm Couples - 03/04/2019 AccorHotels certified review

Very nice room in a convenient location. Enjoyable stay if we close our eyes on a few dysfunctional aspects of the hotel management.

Comfortable, convenient and friendly

Customer review rating 4.2/5

Mike F. Business - 02/04/2019 AccorHotels certified review

As always very comfortable room overlooking City Park courtesy upgrade. I actually had booked two rooms but only one came up. However the recovery and reallocation of the second room was done with little fuss - it looked to have been a data transfer booking from ACCOR to the hotel - impressive way to deal with a problem like this. Otherwise the stay was perfect as I have grown toexpect with Mercure Launceston and why I have a further booking for next week.

Excellent service and great rooms.

Customer review rating 4.2/5

Tina L. R. Families - 01/04/2019 AccorHotels certified review

We were treated extremely well. I am a member of Accor Plus and being a Gold Member we are looked after well. I would like to compliment Mercure Launceston on the staff they have, all staff were polite and helpful ;front desk ;restaurant a great place to stay .Thank you.

Very underwhelming welcome and service

Customer review rating 4.2/5

Anonymous Solo - 01/04/2019 AccorHotels certified review

My day began at 5.30am and after 15 hrs travelling (Spririt was 2.5 hrs late) I arrived at 9.15pm. I asked about food and was told the kitchen has closed. I asked if there was Uber Eats and told no - I believe it is available in Launceston. I took my luggage to my room and returned and asked to begin the conversation again. Again I was told the kitchen was closed. No offer to find some fruit, biscuits or even to make some toast. It was quite evident that I was a very tired and hungry senior.

Dear Sylvanie, Thank you for taking the time to tell us about your experience at the Mercure Launceston. I am very sorry that you had a bad experience upon check-in at the hotel, please allow me to express my sincere apology to you. We do strive to provide a good service experience for every customer; which is why your feedback is very important to us, so that we can know when we don't get it right. Please rest assured that your feedback has been noted by our management team, and that we are working to address the issues and prevent future occurrences. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Tanya Hussey Business Development Manager
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