Mercure Launceston

Was a comfortable stay that was relaxing. The only negative for me was the room I had the water ran out from underneath the shower screen and created a puddle of water between the shower screen and the toilet so you were standing in a puddle every time you went to use the hand basin

I paid extra for a room with a view over the park and got a view of the fence on the side. The bathroom didn’t have a fan which was an inconvenience. Good location and large sized bed.

Quality room with good Titanium Restaurant on site

Really like the accor group accommodation. Everything was as according to what I booked. Reasonable price for a lovely deluxe room. Breakfast was excellent. Evening meal very good.

Great to see the improvements to rooms which have occurred since we last stayed at the hotel (before it became the Mercure!). Very comfortable and well appointed room and facilities. Very helpful reception staff. Great evening meal in the dining room - and again the 'waiting' staff were delightful. One suggestion for us 'oldies' - which we have mentioned in the past life of the hotel - is the fact that there is no hand rail on the bottom section of the flights of stairs down to reception. Yes there is a lift now (very impressive!) but some us need the exercise. Even the final short flight of stairs is a bit of a hazard for those of us who are a bit unsteady on our feet, or for anyone carrying items. A hand rail would really be a good safety feature.

I arrived early evening. Checkin was fine. I was given a breakfast voucher and my welcome drink voucher. I used neither....... This is because I came down from the room to get dinner and a drink, and found "the kitchens are closed mate, and so is the bar" - and "no, no room service". I resorted, at huge inconvenience, to a takeaway. In the morning, after emails and a conference call, I came down to breakfast. "Sorry mate, the kitchens are closed". That's really poor. So is the lack of warning that such timing would impinge.

Hotel was nice and clean, good amenities. The restaraunt was fantastic with great food and service.

Staff are very friendly and willing to assist

A very good experience overall, friendly staff, nice drinks and food to accompany!!!

It's easy, everything you need, fair price, issues resolved.

Rooms are clean, neat and tidy. Bathroom is very small with zero shelf space for toiletries. Restaurant and bar are added bonuses however, why the bar would close at 10.00pm on a night when the hotel is full of patrons visiting for AFL games (which finish at 9.30pm) just doesn't make sense.

The meals are fantastic we enjoyed both our dinner & breakfast lovely The sink in the bathroom is far too small & the shower was too hard to regular the temperature

Staff in bars and restaurant were fantastic. Upon checkout I waited for about two minutes rang bell no one came to check me out. Had to call from my mobile to get staff attention. Room was clean and comfy but smelt like gross cleaning fluid

Small but comfortable hotel with the best shower ever. I booked a king bed but we were upgraded to a better room but only a queen bed. Had it had a king bed, it would have been perfect. We ate in restaurant and it was very good. Staff were very pleasant and helpful. Highly recommend.

We had another great stay...sadly only 1 night but we'll be back of course ! Dinner with our friends was another great night and Brekkie great as usual too !