Hotel - Mercure Launceston
Mercure Hotel Mercure Hotel

Mercure Launceston

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3.5/5 476 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • LAUNCESTON AIRPORT
  • EARLY CHECK IN FROM 8AM

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-21:00
    • Opening hours : Week-end 07:30-21:00

Business services

  • 3 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

  • 45 rooms
  • 100% non-smoking hotel
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Trouser press in room
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 686 reviews

Our guest reviews for Mercure Launceston

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 476 reviews
AccorHotels certified review
Anonymous Business - 16/05/2018
« Good »

Good, I liked the simplicity of the room and the bed but the doona was too warm and the pillows on the bed were too thick (I usually use just one quite thin pillow).

AccorHotels certified review
Darryl W. Business - 15/05/2018
« Enjoyable »

Helpful when I forgot to book the same room for the third night the lady at the desk shuffled people around to keep me on the same room very much appreciated

AccorHotels certified review
Trisha Business - 15/05/2018
« Great stay. »

Great room, so clean, beautiful location and joint restaurant and bar.

AccorHotels certified review
Brenda R. Couples - 14/05/2018
« A very convenient place to stay in Launceston »

We were very happy with the hotel in all respects except that the restaurant was not open on the Sunday night. It is disappointing when we booked there purposely using my Accor membership, to make use of the dining benefits. There was no indication that this was the case when I booked. Everything else was great - the room, the staff, convenient parking, walking distance to many things.

AccorHotels certified review
Lorraine Business - 14/05/2018
« NSW visitor »

The room was comfortable, clean and warm. The restaurant was a wonderful experience with pleasant and cheerful staff and a delicious menu. All staff were welcoming and pleasant. Mugs in rooms instead of cups for those who like a big cup of tea would have enhanced my stay further.

AccorHotels certified review
Louie Business - 14/05/2018
« hit & miss »

The road noise was high in bedroom at night, bathroom sink was small hard to wash face, service was great apart from receiving 2 separate invoices for my stay and dinner when checking out?!, as I asked for one only when booking was taken...

AccorHotels certified review
Sandra C. Couples - 13/05/2018
« Ve good »

Parking a problem but all good Breakfast should be the same price as booking night before when you are a guest.

AccorHotels certified review
Cb Business - 12/05/2018
« Our favourite Launceston Accor hotel »

10 out of 10 as soon as we reached Reception. Genuinely friendly greeting. Everything was ready for us including a complimentary drink voucher for both guests and an offer to book us in for dinner. Room exactly as expected, spacious modern and clean. A fresh bottle of bubbly was opened for our complimentary pre-dinner drinks - (take note those hotels who serve their house sparkling from a bottle with a screw cap??). Simple dinner, served in good time and reasonable priced wine list. Off-the-street guest parking for around at no extra cost. Nice!

AccorHotels certified review
Anonymous Families - 11/05/2018
« Extremely disappointing »

Arrived at 8.45am understanding that room would be available from 2pm. Staff said would contact me on mobile if room became available earlier. Returned to Hotel at 3.45pm where we were given the key to our room, myself and 16 y.o and 13 y.o daughters. My 13 y.o. daughter opened the room door, unsure who got the greatest shock, the current guests in the room or us! Fortunately nothing embarrassing for either party. Returned to reception to inform them of double booking, barely an apology and advised to go and wait in the bar and have a complimentary drink. Eventually checked into room at 5pm, 3hrs after check in time and time paid for, no offer of a discount or compensation. We often come to Launceston for football games and will NOT be staying here again and will also be advising friends planning to visit Launceston to not book accomodation here, poor service and follow up. People checking in behind us in the queue were also advised that their rooms were not available athetoid time. Not good enough especially when there is plenty of competition in Launceston.

AccorHotels certified review
Victor Couples - 09/05/2018
« Generally acceptable »

Shower’s water pressure too weak. A/C unit’s remote failure which cannot adjust the fan level. Lights in the room are too dark.

AccorHotels certified review
Anna N. Friends - 08/05/2018
« My experience was slightly above average. »

I found the room to be sufficient and accommodating. The only issue with the room was the strong chemical smell (cleaning chemicals used?). As for the cleanliness that needs to be the best I've come across for hired accommodation. I also (unfortunately) found reception upon arrival not as friendly as expected. The receptionist didn't make me feel welcomed and when I was hesitant about leaving my cc imprint she became argumentative rather than reassure me of my concerns. Booking out I was served by the same receptionist and was hoping her attitude was a one off... Her attitude is somewhat condescending. A smile, good eye contact and genuine tone are the basics for winning over customers. In regards to price point, compared to your competitors, I discovered when visiting my fellow wedding party groups at nearby accommodation, there was a bit more to offer at theirs. I may consider coming back again if price was a fraction less.

AccorHotels certified review
Chris B. Business - 07/05/2018
« Good Location. Good Hotel and Good People »

Staying in Launceston for Agfest can be daunting as everywhere is flat out. The Mercure was quiet and pleasant and the staff were lovely.

AccorHotels certified review
Shane C. Couples - 07/05/2018
« Didnt like room location »

It has always been very good , but room location this time not good

AccorHotels certified review
Liliana P. Business - 05/05/2018
« excellent experience, clean tidy rooms, staff friendly and pleasant, this experience as good as the first. »

We found the rooms are a nice size, very well kept, clean and comfortable. I liked the fact you have wifi and good size TV, we had great view of the park this time and the last as well which made it extra relaxing. both office and cleaning staff were very friendly.

AccorHotels certified review
Anonymous Business - 04/05/2018
« Wonderful experience »

Difficult getting a table at the restaurant on the second night. Restocking of the minibar was not done. Overall a wonderful experience the bed and pillows were wonderful. The room had all I needed.

AccorHotels certified review
Bob E. Couples - 03/05/2018
« Quality Poor »

In the end we did not stay although we had paid in advance. When we saw our room we were extremely disappointed and booked and moved to another establishment.

AccorHotels certified review
Geoff W. Couples - 03/05/2018
« very noise pipe system in the room »

Great bed and clean. nice food and staff great. Very noisy in the room with water pipes from other rooms.

AccorHotels certified review
Petra C. Couples - 03/05/2018
« love the service we recieve when we stay »

nothing is ever to hard, the staff are so nice we love staying here

AccorHotels certified review
John D. Couples - 02/05/2018
« Comfortable, but with significant reservations. »

Room very comfortable and bathroom excellent. Good menu choices. Problem: our room was on 2nd level, above the Main Street. Traffic noise was a real disturbance for us, resulting in 2 nights of poor sleep. We would not take a room in that part of the hotel again, even if such room was offered at a much cheaper rate.

AccorHotels certified review
Rhonda D. Friends - 02/05/2018
« Everything was really good »

Met all of my expectations and was very central to everything so very convenient

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