Mercure Launceston 4 stars

As always great stay, staff room food bar all great and fantastic value for money

my room was way too full of furniture. It was if there was a set menu that had to fit. The room i was in did NOT have the capacity. I arrived at 8.30pm. I had just flown in. I asked if there was any food options? Answer - no the bar is open but we have no food. You could get something delivered! I was down in Launceston for business, so I was on the road before 7.00am. In most parts of the world, 7.00am is NOT early. Before 7.00am at the Mecure, there is NO reception attendee, there is NO breakfast, and there is NO service. I left via the key drop and had breakfast elsewhere. I still haven't received a Tax Invoice.

Nice, comfortable room with a bed as good as home to sleep in. The bistro downstairs meant we didn't even need to leave the building if we didn't want to. Our favourite restaurant was a short walk away and the centre of the city was equally close.

Enjoyed the renovated rooms & the dinner in the restaurant was excellent

I was in Room 105, I normally am in a room facing the park, this room was very noisy, every door opening in the car park went through my room

Staff were very welcoming and friendly, room was excellent.

Easy booking and check in. Close to town centre and good service

Excellent hotel with very helpful staff

Very friendly staff, easy check in and out. Stayed in newly renovated rooms on second two weeks. Very Nicely appointed.

Pleasant recently renovated accommodation during a short stay in Launceston. Centrally located with good access to local attractions. Restaurant well worth while visiting. Good car parking facilities. Value for money.

The staff are friendly and helpful. The rooms are clean, well set out and all the information you need is easily located and applied. The facilities are great and very comfortable. The food is also great. I would like a symbol on the shower handle so I know which way to turn for hot or cold. That is my only hiccup. The views over City Park and out to Invermay were beautiful. Spectacular experience.

My experience (over nearly two years now) has always been very positive... With just the one exception. On a recent stay, I was in one of the newly refurbished rooms on the ground floor and had no hot water for my morning shower. I advised Reception of the problem, however by the time it was rectified, it was too late for me and I had to improvise on a cold morning with a cold shower. A verbal apology was offered. I feel this was not in keeping with the quality standards I have come to expect (and enjoy) from the Mercure. A verbal apology for a cold shower, I don't think is sufficient. I am also an Accor Plus member. I say this in the full knowledge I have stayed at the Mercure without incident many times.

I loved it you guys are the best

Location is fairly central to CBD and the proximity to City Park also a bonus. Rooms have been upgraded in recent times and the friendly and professional service by staff is appreciated.

From the outside I was a little sceptical about staying. As I walk in I saw a lot of maintenance (that doesn’t bother me) I can see rooms are being renovated. Which led to my room being a really nice and cozy room where I felt relax