Mercure Launceston

Arrived on Sunday for two night stay, disappointed to find out that the restaurant was closed and had to eat off site! No notice was given when booking! Room good, comfortable bed and bedding all clean, Staff friendly, Did point out to reception on check out that we exited from car park up hill and attempted to turn right to travel to town however the street is one way left--no signs, could be a safety issue. Would stay here again on next visit.

The bed and facilities were clean and comfortable.

We stayed in room 228 and there was a terrible water pipe vibration noise every time we used the water. The room was dated. I was registered for le club accords without permission.

Efficient and friendly staff, polite manners.

Great room, great food and great staff

The light switches are very complex, to use them this should be explained on check in. The room also did not have much lighting at all. I had breakfast included in my room purchase, there was no explanation of how this worked or what time it opened in my room. There was no electric blanket for the bed. Room was freezing. Not many options for dinner at the restaurant, I had the burger which wasn't very nice, very chewy chicken. On the up side the room was very very clean and modern.

Easy, comfortable, centrally located, good breakfast and services

Was only a short stay, room was fine.

One of many visits usually great and it was this time but not last time. I would like to point out the smell off cigarette smoke in the rooms is annoying.

Hotel in a great location, staff were very helpful and friendly. Breakfast voucher was good. Rooms very clean and comfortable.

nice and clean - need to have a longer reception hours...

My husband & I had an excellent stay at the Mercure Launceston, nothing was too much trouble with every staff member we encountered.We enjoyed our room with a lovely view and the hotel's position was perfect.

As above an average experience .

I arrived on a Sunday night around 9.30pm , i was greated at the reception and everything was ready

I was happy to be upgraded which was mentioned at the time of booking. The Room was fantastic , great park view , lovely bed , stylish bathroom . I really enjoyed the TV and having movies playing on your Fox channels around the clock. I was in Launceston to perform 8 shows and do nd the Mercure a Sanctuary and a Retreat ! The power went off on the first night of my stay but I called the switch and it was reset but the aircon did not work that night . The power issues were fixed the next day and all went smoothly. If I was to offer one constructive piece of advice it would be to double glaze the street side window because it is noisy but livable. I will definitely return to stay in sept/Oct . Parking is great and was much easier than most hotels to get my music gear in . The Mercure is in a fantastic location . I also had a really nice In house steak dinner. I actually do quite a lot of Hotel reviews on Trip Advisor and have quite a few people following , I try to only review places that are good and I will definitely give the Mercure a Stirling review.