Mercure Launceston

Good experience. Suggestion for improvement: the security of the back entrance should be improved if only keycard is used for entry

I was not disappointed. The rooms were of a high standard, spacious and clean. We were in a big group so it was great to have a central meeting place downstairs in the bar by reception. The pre-paid breakfast was generous and appreciated.

Made to feel welcome and very well looked after.

The staff were very friendly . The site locates well for Launceston. The only complaint we have is the unit windows need to be double glazed. Vehicle noise was bad when a truck went along

We were really happy with all of the services, especially from the reception. The reception whether it's day or night has been absolutely helpful and attentive. Upgrading our room was a very smooth and flawless transition. Overall we really appreciate your hospitality, thank you.

From the moment we arrived we were treated like family. Everyone was just lovely.

Excellent clean and comfortable room.

Friendly check staff, rooms were comfortable, food in the restaurant was nice as were the staff. Overall would stay here again.

Stayed one night. Clean modern room and bathroom overlooking park. Free hotel parking at rear of hotel was a bonus. Great good cooked breakfast the next morning- we’ll worth the few minute wait as it was made individually by a chef who clearly knew his stuff. I would stay here again just for the cooked breakfast:)

love that nothing is to hard to organize and the service is very excellent staff are so nice and caring to make your stay very enjoyable. Rooms are clean and very comfortable.

As above

The staffs were helpful, friendly, polite & attentive. I was greeted by a chef (young with heavy beard) from the kitchen after waiting patiently at the front desk counter for someone to help me check-in. To my amazed, I was served shortly. Another staff at front desk also deserved my compliment. Sam was attentive & listened patenitly to my needs. She took the efforts to search for a room with a big bed so that I don't have to split with my wife. It was a deluxe room & she assured me there is no extra charges incur for the upgrading. Its certainly a joy & marvellous experience to stay @Mercure, Launceston. The only shocking experience is to find 2 big tanks of heater in my room. Honestly we were quite concern of our safety. My sincere thank to your staffs for taking good care of us. William Singapore

Great! Bed was fantastic and staff were lovely

The room was extremely noisy with a loud hot water cylinder and old window frames which let in all the noise from people talking or walking outside. I would recommend people to not stay there if they want a restful nights sleep. The breakfast and overall service was good.

Lovely stay