Mercure Launceston

Only there for one night, I would book again.

Great location, plenty of parking, room was very clean and the the bed super comfy. Only glitch was the fluorescent lights outside the room which blared all night through the curtains. Tried through reception to see if I could turn them off but no luck. Otherwise all good!

Convenient location, comfortable, will be excited to try out the new rooms when they are available, staff are great, Kelly, Laurie & Nikki, still think the restaurant menu is a bit fussy for my taste possibly would not eat there for dinner but breakfast is great.

Good central CBD location with ample off street parking. Our room faced the City Park, which was adjacent to a busy arterial with excessive traffic noise during busy times of the day. This impacted our experience at staying at the Hotel. Recommend also that kitchen staff check the freshness of "cut fruit salad" that is served. During breakfast on one day of our stay the cut rock melon "was off ", smelly and had a bad taste. We brought this to the attention of our server who disposed of this salad at the time. I question how if it is "fresh" how this could occur, more likely cut the day before and placed back into the refrigerator for later use.

Room was great except for the light shining through the frosted glass bathroom door overnight

Lights in room not working, very noisy. Comfortable bed.

My room was pleasant and newly refurbished, however, the bedside lights did not work. I asked the staff member who delivered my room service if he could assist. He couldn't get them to work and said he would send someone who could. No one came. The next morning the main light switches wouldn't work. As I was getting ready to leave and reception didn't open until the time I left I got ready without lights. When I mentioned the lights weren't working to the staff member at reception on checking out her response was very blase. While I understand and appreciate it wasn't her fault and I was not irate, it would have been excellent customer service and made me feel like my experience mattered if she had acknowledged my feedback and apologised for my experience. The exhaust fan in the bathroom also made a loud rattle for approximately 30 seconds everytime the light in the bathroom was turned on. This could be heard from the hallway outside the room. Unfortunately based on my experience I would not stay at this hotel again, or recommend it.

Great location, friendly staff, lovely decore.

Late arrival well sorted out friendly efficient staff who sorted through my Accor membership not working when I booked through to efficient checkout and friendly attentive staff at breakfast.Nothing was to much trouble.

Nice stay,

walking distance to everything required and easy parking driving for work

Great food In The bistro, nice room

It was ok. My room was depressing, dark. The bathroom had been done up but there was no natural lighting and the task lighting was in the wrong place. The bed was comfy but I wouldn't ever stay there again.

Room clean and newly refurbished but so noisy being on a main road with cars and trucks passing all night. Double glazing urgently required. Given upgrade at check in but would have preferred rear room which may have been quieter. Check in ok, then 2 drink vouchers which we did not discover till morning as they were not pointed out. Did not g t bistro being a Sunday night so had to go out for dinner. Breakfast good despite the limited choice. Need timer pillows

we had an overnight stay at the end of our 2 week Tassie Adventure. Although the hotel is undergoing a refurb and is a construction site, it was still good for us. We had a great dinner in the restaurant, enjoyed our complimentary drink and had breakfast as well. We walked in the park across the road and it was close to everything that we needed. The room was clean, comfortable and well appointed. We were a little concerned with the exhaust fan in the bathroom as it is in the shower cubicle close to the shower head(electricity & water not a good mix) and it is automatically turned on with the light. A separate switch for the light would have made it feel safer. Ont he whole All Good.