Hotel - Mercure Launceston
Mercure Hotel Mercure Hotel

Mercure Launceston

3.5/5 494 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • LAUNCESTON AIRPORT
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Cash machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-21:00
    • Opening hours : Week-end 07:30-21:00
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Hotel location

Our rooms

  • 41 rooms
  • 100% non-smoking hotel
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Air conditioning
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 979 reviews

Our guest reviews for Mercure Launceston

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 494 reviews
Couples - 18/12/2018 TripAdvisor review
« Good Value, clean comfortable motel in a handy location »

The room had modern decor, with a comfortable bed, an excellent shower and plenty of space, The location next to the park and within a couple of blocks of the CBD was very convenient. Car parking was on site and on the same level as the room. Overall very good value.

Anonymous Business - 14/12/2018 AccorHotels certified review
« Satisfied after having room changed »

First room was terrible, I raised concerns and was moved, thank you for being responsive. I was charged for a breakfast I didn't have, took some sorting out but eventually resolved

Robin B. Couples - 13/12/2018 AccorHotels certified review
« Very Comfortable and Convenient »

The room was very comfortable with modern decor, a comfy bed and a good shower. The location was convenient, just across the road from the park and just a couple of blocks to the town centre. The car park was on the same level as our room so it was easy to handle the bags. The staff were efficient and professional. Overall it was good value.

T. B. K. Couples - 11/12/2018 AccorHotels certified review
« Adequate »

Pleasant

Jerry Business - 10/12/2018 AccorHotels certified review
« Smooth »

Very nice stay. Room was perfect. Bereaksast was nice.

Jodie Couples - 09/12/2018 AccorHotels certified review
« We weren’t unhappy with our overall stay but our first impression wasn’t great. »

On arrival there was no one to great us at reception. We waited a while for someone to appear. However, once someone did appear they were quite friendly and helpful. As we arrived late we decided to have dinner in the restaurant which was a disaster. My partner ordered the breaded chicken for the main, which was actually served raw.... he was so put off that when the replacement came he actually couldn’t eat it. The waitress was lovely and very quick to help, however the service recovery method used could have been more tactful. When the replacement was brought out a chocolate dessert (which we didn’t ask for or want) was brought along with it. Although the dessert was complimentary it felt forced upon us, likewise my partner still had to eat his replcement meal so it just sat there melting, and alternatively we would have appreciated having the chicken meal comped rather than receiving a dessert we were never going to order in the first place. We therefore chose to eat elsewhere for the all remaining meals during our stay. The room itself was fine.

Keirin H. Business - 09/12/2018 AccorHotels certified review
« Mediocre »

Disrupted. Room was above bar terrace and road roundabout. As a result room very noisy - it could do with some acoustic treatment on the windows. A/c unit needs servicing as well - visibly dirty and blowing dust into the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Keirin, Thank you for taking the time to tell us about your experience at the Mercure Launceston. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback regarding the dirty air-conditioning unit has been passed to our Operations Manager for prompt follow up. The windows in all of the (renovated) Mercure rooms are double glazed, but I understand that traffic noise may affect some guests more than others. When you stay with us next time, please request a room on the rear side of the building which is away from the street. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tanya Hussey Business Development Manager

Jenny Couples - 08/12/2018 AccorHotels certified review
« Sufficient for our stay »

Stay was satisfactory.

Anonymous Couples - 07/12/2018 AccorHotels certified review
« Very clean hotel and friendly staff »

I enjoyed staying at the Hotel Launceston overall it was good. However the complimentary breakfast finishes too early.

Mrs J. N. Business - 07/12/2018 AccorHotels certified review
« Good staff »

After finding that the room given to us was not probly cleaned, with the tiolet not been flushed and what was in it. We went to reception was given another room which was a better room for quest that the old room

Bob C. Families - 06/12/2018 AccorHotels certified review
« Service was A++, rooms a little dated. »

All good. Rooms were a little dated. Sharing hot water with an adjacent room DID cause small discomfort, but overall 8/10

Matt Couples - 05/12/2018 AccorHotels certified review
« Nice »

very pleasant however the hotel is being renovated

Anna H. Families - 04/12/2018 AccorHotels certified review
« Great rooms, but terrible parking »

The rooms, hotel and restaurant were all very good. However there wasn't anywhere for disabled parking. My father in-law had to walk up the car parks very steep hill as the front door was locked. Then when i went to find a park there was no available parking. Also parking was either a distance away from the rooms or on a very steep angel.

Anonymous Couples - 04/12/2018 AccorHotels certified review
« Lacking an edge. »

Accepting renovations, wondering why more thought wasn't put into traffic sound abatement and appreciating the new rooms were all negated by a few key staff with poor attitude (f&b - mostly b and foh where one team member was particularly dissmissive where most were glorious in their engagement.

Jason Business - 02/12/2018 AccorHotels certified review
« I was very happy with my stay »

The staff were very friendly, the room was very clean and the food was also very good

Leanne H. Solo - 02/12/2018 AccorHotels certified review
« Very nice room, comfortable bed. »

Only there for one night, I would book again.

Gary T. Business - 02/12/2018 AccorHotels certified review
« Clean and compact »

Great location, plenty of parking, room was very clean and the the bed super comfy. Only glitch was the fluorescent lights outside the room which blared all night through the curtains. Tried through reception to see if I could turn them off but no luck. Otherwise all good!

Peter S. Business - 30/11/2018 AccorHotels certified review
« Business Stay »

Convenient location, comfortable, will be excited to try out the new rooms when they are available, staff are great, Kelly, Laurie & Nikki, still think the restaurant menu is a bit fussy for my taste possibly would not eat there for dinner but breakfast is great.

Ian Couples - 28/11/2018 AccorHotels certified review
« Good location »

Good central CBD location with ample off street parking. Our room faced the City Park, which was adjacent to a busy arterial with excessive traffic noise during busy times of the day. This impacted our experience at staying at the Hotel. Recommend also that kitchen staff check the freshness of "cut fruit salad" that is served. During breakfast on one day of our stay the cut rock melon "was off ", smelly and had a bad taste. We brought this to the attention of our server who disposed of this salad at the time. I question how if it is "fresh" how this could occur, more likely cut the day before and placed back into the refrigerator for later use.

Narelle Solo - 27/11/2018 AccorHotels certified review
« Good »

Room was great except for the light shining through the frosted glass bathroom door overnight

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