Hotel - Mercure Launceston
Mercure Hotel Mercure Hotel

Mercure Launceston

3.5/5 505 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • LAUNCESTON AIRPORT
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Cash machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-21:00
    • Opening hours : Week-end 07:30-21:00
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Hotel location

Our rooms

  • 55 rooms
  • 100% non-smoking hotel
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Air conditioning
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 1,121 reviews

Our guest reviews for Mercure Launceston

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 505 reviews
Ly Friends - 14/03/2019 AccorHotels certified review
« Very comfortable stay »

As expected from a Mercure Hotel, good service provided and comfortable room to during my stay. However, a little thing which the hotel may want to improve on is to reply enquiry emails sent by potential customers?

James A. D. M. Couples - 13/03/2019 AccorHotels certified review
« Short notice u found us a rm. very comfortable »

Everything was good except we r use to places in the USAwhere the bathrooms are extreamly clean. I do believe your could use a real good scrubbing in corners and grout areas. Otherwise we recvomend it. Bery comfortable bed.

Shane M. Business - 12/03/2019 AccorHotels certified review
« Quite Happy »

Was very happy with my stay there.

Kg B. Business - 10/03/2019 AccorHotels certified review
« B. trip »

Would prefer to stay in a more modern Mecure room as the Hotel Launceston rooms are a basic. The cost was acceptable and so okay for 1 night when nothing was available via Mecure.

Silvestre B. Couples - 10/03/2019 AccorHotels certified review
« Relaxing in luxury »

Great hotel, spacious clean room. Great restaurant. Good location.

Shane Couples - 10/03/2019 AccorHotels certified review
« not really up to standard »

For eth price it wasn't really what id hope for Inexperience of check in staff the room had the mens urinal smell when the door was opened Bar service was excrutiatingly slow breakfast service was also slow

Thomas J. Couples - 09/03/2019 AccorHotels certified review
« More In Ibis than Mercure. »

Good check-in, clean room, not impressed with almost a motel type carpark outside the room, not at all impressed with breakfast offerings.

Melissa A. Business - 08/03/2019 AccorHotels certified review
« Ok »

I was not expecting to walk upstairs, be on a busy corner, park my car up the top,

Julie Couples - 07/03/2019 AccorHotels certified review

Noise outside both nights (guest on lengthy phone call right outside our room plus guests intermittently returning home late into the night). Also we were unable to have the curtains open due to room location on the first floor at the main car park / after hours entrance to the building. The blind provided would probably block out some vision into the room from outside, but not likely with lights on during the day and doubtful during the night. All reception staff were lovely and helpful. Renovations were clearly explained and didn't cause us any problem. We would stay again but only if we could guarantee a different room. Thank you.

Wendy G. Couples - 04/03/2019 AccorHotels certified review
« A bit of shuffling to get the correct room, but Reservations came through in the end »

Firstly was given a room that looked onto back carpark and could physically reach out and touch car bonnets, so would have been very noisy and disruptive. Went back to check in and requested another quieter room. Was then given a quieter room that had an outlook onto a brick wall with dirty old garden lattice etc. So I went back to reception again to request the superior room we had booked but was informed we could not be put there 1st night but that they would shift our luggage next day as we were out for the day. This was done and we enjoyed a much better room our 2nd night. I think you need to advise guests that some of the rooms do not have the lovely garden outlook that you post on your website. Also the 1st night 3 cars were broken into in the secure carpark. Might I suggest more lighting, CTV cameras and a Security Firm check more frequently throughout the night so that doesn't occur too often.

Julian B. Couples - 03/03/2019 AccorHotels certified review
« ...they still smile in Tasmania... »

I have already filled in one of these forms - what I write before remains the same...ie… "Do not be put off by the somewhat uninspiring external aspect of this property... for inside there is a team that is both friendly and helpful..."

Julie Business - 01/03/2019 AccorHotels certified review
« Comfortable- only just. »

Check in was poor. Room needs to be painted and up dated. Food very good. Bed and linen excellent.

Anonymous Couples - 28/02/2019 AccorHotels certified review
« Satisfactory stay »

Surprising good, quality of bed and pillows were better than expected, complimentary coffee and tea and biscuits were above average. Pity about the plumbing smells from the toilet and the traffic outside but that could not be helped.

Dreamer03298657454 Couples - 28/02/2019 TripAdvisor review
« "...for the record - they still actually smile in Tasmania..." »

I would advise that any considering this property are not alarmed by its somewhat drab exterior for inside are a charming friendly and helpful group of folk , whether at front desk or in the dining room - it perhaps was a pity that the air conditioning was out of action in our room but hiccups are inevitable when refurbishing is in progress.

Craig M. Couples - 26/02/2019 AccorHotels certified review
« Really enjoyed this hotel »

Great room, friendly staff, good location.

Anonymous Business - 26/02/2019 AccorHotels certified review
« There were a couple of minor hiccups, the hotel is under renovation which is great as the room was outdated. »

I was given an incorrect key to my room which was quickly resolved, I was given a breakfast voucher as a result of having to move rooms prior to the key incident but the kitchen when I said I didn't eat eggs were not interested in offering me anything other than the buffet and coffee. over the hotel was in a great location and suited my needs.

Couples - 26/02/2019 TripAdvisor review
« VERY NICE , WOULD STAY HERE AGAIN »

The staff were very friendly and helpful, the hotel is in the middle of being updated, our room had already been updated beautifully, the room we had was huge, though on main road, the road noise wasn't to bad, and they supplied ear plugs in case it was lol, we didn't use them, it was very central to town, we walked around town both nights and were not exhausted when we got back to our room, the bed was amazing, very comfortable, and again huge, I think the room was built for special needs, bathroom massive, and very modern, they were tiling the balcony so we couldn't go out there, but it would be nice to watch the world go by when it is finished, the dinning room was nice, and food nice, again staff very friendly, car park, needs more security, as when there two cars had their windows smashed in, though they have cameras, it would have been very inconvenient for the people whose cars were damaged :(, I don't know how they could fix this, the Park across the road, is the one with the Monkeys in it, STUNNING so old, and beautiful kept incredibly well, and definitely a MUST TO GO AND SEE, and its right across the road, all up, loved it, it was an amazing little break, and was always nice to come back to the Hotel, It felt like home, we will be back :)

Cj Couples - 25/02/2019 AccorHotels certified review
« Comfortable room and nice location »

We stayed four days at the Mercure Launceston and were somehow disappointed with the hotel. The lift was out of order for a while. The property requires maintenance, however our room was comfortable and very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anne Marie, Thank you for taking the time to tell us about your experience at the Mercure Launceston. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is important to us, and I note the areas that you have raised, in particular regarding the appearance of the hotel and ongoing maintenance. You are correct, we are in the middle of maintenance particularly in the lobby, Reception, and the entrance via and around the stairs. Please rest assured that your valued comments are received by the management team and General Manager, to address the concerns of our guests. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the future when we can show you a better side of the hotel with our renovations to the public areas complete. Sincerely, Tanya Hussey Business Development Manager

Tony Couples - 25/02/2019 AccorHotels certified review
« Great stay »

Hotel staff friendly and helpful, room was modern, clean and well appointed. Breakfast was very good. The only issue I would have is that shower could do with a hand rail so that older people can feel more confident stepping out of the shower.

Jim I. Friends - 25/02/2019 AccorHotels certified review
« Symphony under the Stars in comfort »

Everything was perfect.

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