Mercure Launceston

It was great. The hotel is well located, opposite the park and an easy walk to the CBD. The staff were all lovely. Very helpful, polite, and had an excellent knowledgeable about the area, the quickest way to get to places, things to see and do. We requested a quiet room and it was very quiet. Thank you.

Had a excellent stay from reception to departure. Room was clean & modern. Great showers. Friendly staff. Very good cooked breakfast to start day. Stayed recently with a number of colleagues , booked numerous rooms all good experiences! Had drinks at bar after conference , had great service from bar staff think young women named Errin her served us (very good). Great Stay

I was welcomed as a Platinum member and upgraded. The manager on duty was very helpful and friendly. The room was noisy as it was above the street and the windows were not insulated properly. The lift was out of order and guests had to climb stairs. Pub and restaurant was OK, but the food was not well presented. They were accommodating when I had to change my next booking.

Didn’t really want to stay as thought it was too far from town centre however it was nice to be proven wrong , lovely room , lovely staff had a beautiful meal and relaxing drinks , park opposite overall a very nice place and would stay again

Close to everything and comfortable. Rooms on road are a little noisy but nothing ear plugs can not fix.

Room, staff and restaurant all made for a pleasurable stay

All was great, except for the lift not working and having a bad hip and knee. But the staff offered to help with luggage and to accommodate me to another room. All good , restaurants great

High speed wifi, awesome bed and bathroom!

Relaxing and comfortable.

Great until 7.10 am We have stayed here before and we enjoy the facility but believe tradesman should not commence at this time of the morning ( every morning )

Very different hotel than what we were expecting, previously a motel with rooms looking out on to the car park some with small balcony areas. The room however was very modern and clean. The bed was comfortable and there was a large selection in the mini bar. The shower was hard to wash yourself under, very little pressure with a rain-shower-head. The breakfast menu wasn't huge and the restaurant doesn't open at lunch time, which we found off-putting. We ended up dining at the near by Sebel Hotel for both. The Mecure restaurant at dinner was good, staff, especially Amy, were very friendly and welcoming, Amy took the time to talk to use about the hotel and the local area. The service was fast and the food very nice. The hotel was a bit further out of the main city area than we expected, however there is a nice large city garden area in front to stroll through and is about a 15 minute walk to the marina area.

For the out set of the hotel you feel like it’s a budget back packers hostel. Step inside and your in for a shock. Welcoming reception lovely bar/ restaurant. The biggest shock off all is the room. I have stay in numerous hotels through out the year and to say supprised would be an under statement. The room was very spacious and extremely modern in comparison to what I expected. As they say don’t alway judge a book by its cover. Would highly recommend to anyone and will be back here again.

Disappointed to discover on arrival that the room we thought we had booked was not in fact available. The receptionist explained the problem was due to a website "issue" and she would report the matter to the appropriate personnel.