Hotel - Mercure Launceston
Mercure Hotel Mercure Hotel

Mercure Launceston

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3.5/5 477 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-21:00
    • Opening hours : Week-end 07:30-21:00

Business services

  • 3 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

  • 45 rooms
  • 100% non-smoking hotel
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Trouser press in room
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 629 reviews

Our guest reviews for Mercure Launceston

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 477 reviews
TripAdvisor review
Couples - 15/04/2018
« Good position but small rooms »

The hotel is close to the CBD shops and across the road from a great park. It was a bit noisy at times with traffic. The room was very small especially the bathroom. The staff were very helpful. Parking was available.

AccorHotels certified review
Jillgo Couples - 13/04/2018
« A comfortable stay with helpful staff »

Our check in was fast and friendly as we were quickly dropping off our bags and meeting friends for dinner. On our return to our lovely, recently renovated room that night we enjoyed a nice hot shower and a comfortable bed, but as we are both really light sleepers we requested the following morning to change to a room that wasn't on the roadside of the building for our remaining two nights. The lovely lady at reception (please forgive me for not recalling her name) was extremely helpful and just told us to leave our bags in our room and it would be all arranged for our return that afternoon. Sure enough on our return that afternoon we had been moved to a beautiful comfortable and very quiet room which was greatly appreciated. We had a complimentary drink at the bar, as loyalty members, and free Friday afternoon happy hour bar snacks before enjoying dinner with friends at the hotels Titanium restaurant. All our meals were delicious. A really enjoyable stay overall, with really helpful staff. Will definitely stay here again next year and request the same room!

AccorHotels certified review
Eunice Couples - 13/04/2018
« great hotel »

Firstly a special thank you to Sammy on checkin. We stayed in the refurbished part of the hotel on the 2nd floor (top) which was a really nice room. The room was clean all throughout our stay. Staff were excellent. The only thing I would have liked was a little more information on the area and how to get around. Great location opposite city park which is a really nice park. We didn't hire a car so walked into town about 10mins. I think a car is necessary in Launceston as it seems spread out. I would like to thank the owner/manager for his offer of taking us to the airport when the shuttle did not show.

AccorHotels certified review
Nigel G. Families - 12/04/2018
« Comfortable, handily placed for town, excellent breakfasts, pleasant staff »

Positive - early check in - pleasant staff - comfortable room - good position - reasonable value for money ( probably wouldn't think so without member pricing ) Negative - detected a smell of cigarette smoke in our room the first night at 9.45pm and then again in the night around 2.30 am. We could not determine the source and it didn't occur the second night. - room booked for 3 people but, as often happens, room not fully equipped for 3, glasses, cups etc

AccorHotels certified review
Amanda C. Couples - 12/04/2018
« It was ok but not as luxurious or quiet as we had hoped. »

We were disappointed in the size of the bathroom, the construction noise of constant hammering/banging in the mid to late afternoon when we specifically returned to the room to rest and sleep after our busy engagement at night, the road noise of the busy intersection directly below our window, the breakfast being continental not hot (said Breakfast inc on advert - we assumed in a 4star that meant hot selection not $10 a head more for hot), barista made coffee that had was not drinkable (mugs of warm milk with what looked like not even a single shot coffee let alone 2 shots) and running out of carparks when we returned home from dinner each night. Sadly, not what we call a 4 star experience.

AccorHotels certified review
Travis Business - 12/04/2018
« no complaints »

great staff, great food, comfortable clean rooms

AccorHotels certified review
Lisa Solo - 11/04/2018
« Super comfy bed, excellent food, great service but road noise was disturbing. »

Everything was awesome except... double or triple glaze windows on the road side rooms as big trucks, motorbikes, hoons and street sweepers are disturbing to the alley.

AccorHotels certified review
Christina C. Business - 09/04/2018
« Short stay, great restaurant. »

I stayed for work and it was a great location and easy to get to. The food at the restaurant was great.

AccorHotels certified review
Anonymous Couples - 08/04/2018
« Expensive for the room facilities provided. »

We were disappointed by the room which was small and not only was there no view, we couldn't open the blinds as the window looked onto a passage way where people walked. Poor value for money. The staff in reception however were very friendly and helpful.

AccorHotels certified review
Bian C. N. Couples - 06/04/2018
« Disappointing »

The room was clean and comfortable. Room coffee was good. Reception staffs not so friendly. Free car parking was good. Breakfast was a big disappointment and a rip off. I paid $25/person and only got cold continental breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bian Chee N., Thank you for taking the time to tell us about your experience at the Mercure Launceston. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sunil Sharma Operations Manager

AccorHotels certified review
Nick G. Business - 05/04/2018
« Professional and friendly staff »

Clean rooms and friendly staff made my stay there a great experience

AccorHotels certified review
Sarah Families - 05/04/2018
« Modern, clean rooms! »

Check in & check out was very quick and efficient :) Rooms were clean & modern Really enjoyed the comfort of the bed! Good location :)

AccorHotels certified review
Peter S. Business - 03/04/2018
« Completely satisfied »

No problem with anything. Staff were friendly, rooms were clean & food was excellent.

AccorHotels certified review
Jessica Couples - 03/04/2018
« not four star »

Terrible "superior room" with a view of car park or brick wall. Small poorly equipped room. Room cleaners left dirty dishes.

AccorHotels certified review
Una B. Business - 03/04/2018
« Pleasent »

Felt very relaxed bed was comfortable only thing I would add is having a microwave

AccorHotels certified review
Danny O. Families - 03/04/2018
« Close, but not quit there. »

Phoned booking through. Very helpful 10/10. was able to accommodate our special needs of separate room for baby. Restaurant was great. 10/10 Room was renovated and nice. However, soooo noisy. could hear each car go past, yelling people in the street throughout the night. Alarms going off in the morning. maybe double glassed windows would fix this?

AccorHotels certified review
Shane C. Couples - 03/04/2018

We always enjoy staying here

AccorHotels certified review
M R. Couples - 30/03/2018
« Great Room, Service and Location »

Always love staying at this property in Launceston. My husband has an assistance dog and the staff are always helpful and understanding. Rate the location and the rooms.

AccorHotels certified review
Barry C. Couples - 29/03/2018

Noisy with building operations going on. Room was very nice & well appointed

AccorHotels certified review
Qun X. L. Families - 29/03/2018
« Ok »

Customer service is good but the room is very noisy, sound proof is poor, and the car park is bad.

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