Hotel - Mercure Launceston
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Mercure Hotel

Mercure Launceston

3 Brisbane Street 
7250  LAUNCESTON
AUSTRALIA

456 reviews
TripAdvisor Rating Based on 456 reviews
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Check-in from 14h00
Check out up to 10h00
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Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air Conditioning
  • LAUNCESTON AIRPORT

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air Conditioning
  • LAUNCESTON AIRPORT
  • EARLY CHECK IN FROM 8AM

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-21:00
    • Opening hours : Week-end 07:30-21:00

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 41 rooms
  • 100% non-smoking hotel
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Trouser press in room
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 317 reviews

Our guest reviews for Mercure Launceston

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 456 reviews
AccorHotels certified review
Ms A. C. T. Couples - 12/07/2017
« Ms »

Our experience staying at The Mecure in Launceston was very easy,relaxed and welcoming; we had a wonderful 2 nights and staff were more than helpful, ensuring that all our needs were met and that we were happy with everything! The room was clean and warm and provided comfort for us both.

AccorHotels certified review
Tony Couples - 06/07/2017
« Pleasant but had to change rooms. »

When I booked the room online, I specifically requested a room that did not face on to Brisbane Street because of the traffic noise. When I checked in, guess what? I had a room that faced on to Brisbane Street with the traffic noise. The hotel was not fully booked because when I returned to reception, there was no problem changing my room over to what I had originally requested. Not much point in having a section for special requests if staff either do not read it or ignore it. I understand that when a place is fully booked it may be difficult to satisfy all requests, but in this instance, other rooms were available that satisfied my initial request. Room was okay but tissues would have been nice. I'm being a bit picky but don't think it would break the budget.

AccorHotels certified review
Les K. Families - 05/07/2017
« Room was clean ,quiet and comfortable. »

No complaints , would stay again if in the area

AccorHotels certified review
Sue Couples - 05/07/2017
« Friendly staff, good position opposite park and walk to town »

Staff all very friendly and helpful. Good food in restaurant . Nice spot opposite a park Walking distance to town

AccorHotels certified review
Dorothy T. Families - 05/07/2017
« Clean room but needs improvemrnt »

I chose the hotel because of good experience I had with this brand of hotel, but was a little disappointed on 2 counts, one is, the room I was given was only assesible by stairs, so we had to Lift our heavy luggage to the room, that's one concern because we travelled with my parents who are in their late 60s. Another area of concern was the water pressure, we stayed for two nights and both mornings we were woken up by loud pressure from the water pipes which really disrupt our sleep. Not sure if there was anything we can do about it.

AccorHotels certified review
Jaya R. Business - 05/07/2017
« Amazing service and a very clean and tidy place to rest a weary head. »

I had one of the nicest experiences at this establishment. The staff were very friendly and accommodating to my requests. I was only book for 2 nights but liked it so much that I changed my work schedule so that I could stay another night. The food is amazing and at a very top standard. If you are thinking of a hotel to stay in Launceston I would highly recommend the Mecure Launceston.

AccorHotels certified review
Tronda Couples - 05/07/2017
« A little disappointed »

Room was clean and warm, bed was comfortable. We had a corner room with the lift and outside door to carpark just outside. Very nosy. Also there was some sort of fan outside which was going all night. When checking in, I was told I had booked two separate nights, which I had not. I told them that payment had been made the day before checkin and I was told that it had not. When checking out I was charged again even though I told her that I had prepaid. We were also charged for an upgrade that we did not receive. When I got home and checked my Credit card statement I had to phone and sort out the mess. I spoke to a lovely lady who helped straight away. If she could see there and then that prepayment was made, then why couldn't the previous two staff see it.

AccorHotels certified review
Col B. Families - 05/07/2017
« Oh that trundle :-( »

We stay in Launceston overnight with our young grandson, on average once a month. Staff were very accommodating to fit us into a large room with a trundle bed. Room was excellent, restaurant meals and service were even better. It was just that the grandson found the trundle so uncomfortable that he doesn't want to stay again.

AccorHotels certified review
Vicki S. Families - 05/07/2017
« When we checked in our reservation was not correct, but they corrected it without questions. »

The breakfast was very good, the room was nice, and the service was impressive.

AccorHotels certified review
Gary A. Business - 04/07/2017
« Friendly and clean »

The staff are very friendly and helpful good location great food in the restaurant

AccorHotels certified review
Harry D. Couples - 01/07/2017
« Poor. »

The bathroom was very poor - no space! The breakfast was pretty bad with coffee that tasted like warm washing up water. Service was bad with a waiter (?) shouting accross the room to customers. The bar was ill stocked with nothing made in Tasmania. Quite frankly, I intend to return to Tasmania for a lomger stay and will avoid this hotel at all costs.

AccorHotels certified review
Tracey N. Business - 01/07/2017
« Friendly Staff »

What a great place to stay, friendly newly renovated, clean and the restaurant amazing, best steak ever.

AccorHotels certified review
Colin S. Business - 30/06/2017
« business stay »

Its a nice hotel to stay at.

AccorHotels certified review
Mr J. W. Business - 30/06/2017
« Enjoyable »

The room and bed were comfortable. The coffee was good and although I didn't eat this time the food has been good in the past. Not overly impressed with the limited to no range of single malt whiskeys on offer.

AccorHotels certified review
Anonymous Solo - 30/06/2017
« enjoyable »

relaxing

AccorHotels certified review
M O. Business - 30/06/2017
« Comfortable, good room, excellent food »

Very good, helpful staff,

AccorHotels certified review
Bruce N. Business - 29/06/2017
« Friendly »

I was welcomed when I checked in early in the morning, and the key was ready for me when I returned in the afternoon. Pradit was a pleasure to talk to and your bar persons were extremely friendly. I didn't get the lady's name who checked me in but she was lovely too.

AccorHotels certified review
Karen F. Couples - 29/06/2017
« We will be back. »

Everything went very well, check in, room, room service, parking and check out (using envelope system). Only issue was husband found hand basin too small to wet shave comfortably.

AccorHotels certified review
Robert Business - 29/06/2017
« average »

Arrived and was greeted warmly No food available via room service or via the bar downstairs Heater didn't work in the room Hot water pressure was poor Average stay overall and have had better

AccorHotels certified review
Maurice B. Couples - 29/06/2017
« Another beaut stay !! »

Another beaut stay with comfy bed and room, friendly, happy to help Staff and GREAT Food at Mercure Launceston !!

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