Hotel - Mercure Launceston
Mercure Hotel Mercure Hotel

Mercure Launceston

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3.5/5 477 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • LAUNCESTON AIRPORT
  • EARLY CHECK IN FROM 8AM

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-21:00
    • Opening hours : Week-end 07:30-21:00

Business services

  • 3 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

  • 45 rooms
  • 100% non-smoking hotel
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Trouser press in room
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 632 reviews

Our guest reviews for Mercure Launceston

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 477 reviews
AccorHotels certified review
Paul A. Solo - 17/04/2018
« Pleasant, comfortable overnight stay »

Early check-in appreciated, small but comfortable room, friendly & accommodating reception staff. Only negative was noisy, inconsiderate guests across courtyard who were extremely loud off and on throughout the night.

AccorHotels certified review
Chantelle Couples - 16/04/2018
« Restless night »

Unfortunately, our stay wasn’t great. We booked this hotel because we trust the Mercure brand, and just needed a simple room to layover before an early flight. The room and amenities were fine, as was the service for the most part. We were allocated a front-facing room along Brisbane St, with seeminglyly no soundproofing as all we could hear was traffic as we were trying to get to sleep (which took hours). We could also hear conversations from the room upstairs, or next door, as well as the hallway. And the hot water ran out after one shower, leaving my partner with a cold shower. In addition, we checked in at 4.30pm and were kindly told that dinner was available and to just pop-down when ready. We did just that at 6.30pm, only to be told that we had to make a reservation, and the next available time was at 7.30pm. Had we been recommended that, we would have made a reservation on the spot. All in all, probably the worst stay we’ve ever had at a hotel. We left for our flight before reception, so weren’t able to notify anyone. It was all surprisingly disappointing and uncomfortable.

AccorHotels certified review
Danielle Families - 15/04/2018
« Satisfied »

Older than other mercure hotels I have stayed at, expensive for what it was. the staff were friendly.

TripAdvisor review
Couples - 15/04/2018
« Good position but small rooms »

The hotel is close to the CBD shops and across the road from a great park. It was a bit noisy at times with traffic. The room was very small especially the bathroom. The staff were very helpful. Parking was available.

AccorHotels certified review
Margaret C. Couples - 14/04/2018
« Very satisfactory for a 1night stay. »

The staff we wonderful and very helpful. I was surprised by the smallness of the room we had. The bathroom was also very small. The position of the hotel is great being across from the park and walking distance to the city shops.

AccorHotels certified review
Anonymous Families - 14/04/2018
« Beautiful rooms, nice position, great restaurant »

Nice rooms. Would of preferred a couch instead of a single chair for two of us watching tv. Microwave would also be handy

AccorHotels certified review
Maurice B. Couples - 14/04/2018
« Another Restful Stay... »

Comfy Bed...quiet room...modern facilities...friendly staff... tasty brekkie

AccorHotels certified review
Yvonne Couples - 14/04/2018
« Excellent »

We were very impressed, our room was very welcoming, warm and all we needed after a long day flying.

AccorHotels certified review
Jillgo Couples - 13/04/2018
« A comfortable stay with helpful staff »

Our check in was fast and friendly as we were quickly dropping off our bags and meeting friends for dinner. On our return to our lovely, recently renovated room that night we enjoyed a nice hot shower and a comfortable bed, but as we are both really light sleepers we requested the following morning to change to a room that wasn't on the roadside of the building for our remaining two nights. The lovely lady at reception (please forgive me for not recalling her name) was extremely helpful and just told us to leave our bags in our room and it would be all arranged for our return that afternoon. Sure enough on our return that afternoon we had been moved to a beautiful comfortable and very quiet room which was greatly appreciated. We had a complimentary drink at the bar, as loyalty members, and free Friday afternoon happy hour bar snacks before enjoying dinner with friends at the hotels Titanium restaurant. All our meals were delicious. A really enjoyable stay overall, with really helpful staff. Will definitely stay here again next year and request the same room!

AccorHotels certified review
Eunice Couples - 13/04/2018
« great hotel »

Firstly a special thank you to Sammy on checkin. We stayed in the refurbished part of the hotel on the 2nd floor (top) which was a really nice room. The room was clean all throughout our stay. Staff were excellent. The only thing I would have liked was a little more information on the area and how to get around. Great location opposite city park which is a really nice park. We didn't hire a car so walked into town about 10mins. I think a car is necessary in Launceston as it seems spread out. I would like to thank the owner/manager for his offer of taking us to the airport when the shuttle did not show.

AccorHotels certified review
Nigel G. Families - 12/04/2018
« Comfortable, handily placed for town, excellent breakfasts, pleasant staff »

Positive - early check in - pleasant staff - comfortable room - good position - reasonable value for money ( probably wouldn't think so without member pricing ) Negative - detected a smell of cigarette smoke in our room the first night at 9.45pm and then again in the night around 2.30 am. We could not determine the source and it didn't occur the second night. - room booked for 3 people but, as often happens, room not fully equipped for 3, glasses, cups etc

AccorHotels certified review
Amanda C. Couples - 12/04/2018
« It was ok but not as luxurious or quiet as we had hoped. »

We were disappointed in the size of the bathroom, the construction noise of constant hammering/banging in the mid to late afternoon when we specifically returned to the room to rest and sleep after our busy engagement at night, the road noise of the busy intersection directly below our window, the breakfast being continental not hot (said Breakfast inc on Bookings.com advert - we assumed in a 4star that meant hot selection not $10 a head more for hot), barista made coffee that had was not drinkable (mugs of warm milk with what looked like not even a single shot coffee let alone 2 shots) and running out of carparks when we returned home from dinner each night. Sadly, not what we call a 4 star experience.

AccorHotels certified review
Travis Business - 12/04/2018
« no complaints »

great staff, great food, comfortable clean rooms

AccorHotels certified review
Lisa Solo - 11/04/2018
« Super comfy bed, excellent food, great service but road noise was disturbing. »

Everything was awesome except... double or triple glaze windows on the road side rooms as big trucks, motorbikes, hoons and street sweepers are disturbing to the alley.

AccorHotels certified review
Christina C. Business - 09/04/2018
« Short stay, great restaurant. »

I stayed for work and it was a great location and easy to get to. The food at the restaurant was great.

AccorHotels certified review
Anonymous Couples - 08/04/2018
« Expensive for the room facilities provided. »

We were disappointed by the room which was small and not only was there no view, we couldn't open the blinds as the window looked onto a passage way where people walked. Poor value for money. The staff in reception however were very friendly and helpful.

AccorHotels certified review
Bian C. N. Couples - 06/04/2018
« Disappointing »

The room was clean and comfortable. Room coffee was good. Reception staffs not so friendly. Free car parking was good. Breakfast was a big disappointment and a rip off. I paid $25/person and only got cold continental breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bian Chee N., Thank you for taking the time to tell us about your experience at the Mercure Launceston. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sunil Sharma Operations Manager

AccorHotels certified review
Nick G. Business - 05/04/2018
« Professional and friendly staff »

Clean rooms and friendly staff made my stay there a great experience

AccorHotels certified review
Sarah Families - 05/04/2018
« Modern, clean rooms! »

Check in & check out was very quick and efficient :) Rooms were clean & modern Really enjoyed the comfort of the bed! Good location :)

AccorHotels certified review
Peter S. Business - 03/04/2018
« Completely satisfied »

No problem with anything. Staff were friendly, rooms were clean & food was excellent.

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