Hotel - Mercure Launceston
Mercure Hotel Mercure Hotel

Mercure Launceston

3.5/5 498 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 132.00 AUD Non member rate
From 132.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • LAUNCESTON AIRPORT
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Cash machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-21:00
    • Opening hours : Week-end 07:30-21:00
See all services

Hotel location

Our rooms

  • 55 rooms
  • 100% non-smoking hotel
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Air conditioning
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 1,067 reviews

Our guest reviews for Mercure Launceston

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 498 reviews
Clint Couples - 08/02/2019 AccorHotels certified review
« VERY NICE »

Enjoyable, also really nice meal and service at the resturaunt

John W. Solo - 08/02/2019 AccorHotels certified review
« My Stay Mercure Launceston »

I arrived at the hotel 10.30AM. I was going to Festivali and asked if it was ok for me to leave my car in the hotel car park. The receptionist was very professional and friendly and advised that would be fine. I completed all the check in details and headed off to Festivali. I would collect my room key later that day. It was so easy. On checkout the same receptionist was on duty. She asked me how Festivali was. Checkout was quick and great and I was on my way in no time. I would like the receptionist to know these details please. She is a great people person.

Anonymous Families - 07/02/2019 AccorHotels certified review
« Pleasant, Renovation needs to be completed quickly. »

Friendly reception, pleasant room

Anonymous Business - 07/02/2019 AccorHotels certified review

First time all good

Anonymous Couples - 06/02/2019 AccorHotels certified review

Good

Peter M. Couples - 06/02/2019 AccorHotels certified review
« Convenient location »

The general room was fine, but the bathroom was small. The woman (with the nose ring) who ran the breakfast was excellent and should be supported by the hotel.

Mr A. M. J. A. K. F. Couples - 05/02/2019 AccorHotels certified review
« Extremely clean and modern »

Wonderful staff. Only drawback buffet wasn't open Sunday evening.

Michelle Business - 05/02/2019 AccorHotels certified review
« Convenient and comfortable »

Comfortable room - very convenient location. We were working on this trip so we found the takeaway breakfast offer a very welcome surprise. My small negatives were that our mini bar was not refilled every day (you could have sold us more waters and soft drinks if it was), I find the lighting in the room not quite enough - you need to turn every lamp of for workable light and the glass door on the bathroom means they light wakes your partner of a morning when in use. But that is being nit picky - lovely property

Rob Families - 03/02/2019 AccorHotels certified review
« The Mercure was well presented & staff were pleasant all round »

The Mercure was well presented & staff were pleasant all round

Datin F. M. Families - 01/02/2019 AccorHotels certified review
« Courteous staff & clean room. »

Insufficient toiletries. No lotion , no shower cap, no sewing kit—-just three little bottles each of shower gel, shampoo& conditioner were provided. Had to request for extras.

Peter M. Business - 28/01/2019 AccorHotels certified review
« Pleasant as usual. »

Modern, clean & pleasant keeps me coming back.

Anonymous Families - 27/01/2019 AccorHotels certified review
« It is way too noisy at night, really difficult to get to sleep »

The toile is extremely small, doesn’t worth the money

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zi, Thank you for taking the time to tell us about your experience at the Mercure Launceston. I am sorry that your experience did not meet your expectations; and please allow me to express my sincerest apologies. At Mercure Launceston, we strive to provide good service and experience for every customer; therefore your feedback is very important to us. Please rest assured that I will be sharing your valued comments with the relevant department managers to address the problem. The windows in all of the (renovated) Mercure rooms are double glazed, but I understand that traffic noise may affect some guests more than others. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tanya Hussey Business Development Manager

Sharon Business - 27/01/2019 AccorHotels certified review
« The room was new, kept clean, service wonderful. Could do with an exhaust fan in the bathroom »

We had a new room on the ground floor which was wonderful, the bed and pillows were extremely comfortable, there was little noise from outside or other guests. The room was kept clean. Reception, housekeeping and restaurant staff were all friendly and knowledgeable.

Kerri N. Couples - 27/01/2019 AccorHotels certified review
« Lovely room, nice bathroom! »

We enjoyed our stay. We wanted to save money and bought cereal, however there were no Bowls in the room. This is definitely an easy addition that could be added! Other than that the staff were very lovely (front desk, room service) and our room was a very high satisfaction provided everything else we needed.

Pether Business - 26/01/2019 AccorHotels certified review
« Mercure Launceston »

Really excellent. Good accommodation and excellent food. Staff very helpful and pleasant. And then they let themselves down with the silliest little things. Go to breakfast and there is a sign "wait to be seated". After waiting for some time and then going to find someone I was told öh, that only applies to night time". Coffee freely dispensed with breakfast, then there is no coffee available because the machine has just been filled and will take some time to heat - no offer for alternate source of coffee while the machine takes an unknown time to heat.

G Business - 26/01/2019 AccorHotels certified review
« I expected more »

Whilst the rooms and bathroom were clean it was small and dated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Geraldine, Thank you for taking the time to tell us about your experience at the Mercure Launceston. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Launceston, we strive to provide good service and a positive experience for every customer; therefore your feedback is very important to us. Rest assured that I will be sharing your valued comments with the hotel management. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Tanya Hussey Business Development Manager

Anonymous Couples - 26/01/2019 AccorHotels certified review
« Pleasant staff »

Happy with the service.

Doug F. Couples - 26/01/2019 AccorHotels certified review
« Good location and nice feel. »

Very pleasant and clean room but a bit cramped on one side of the bed. Another mirror would have been appreciated.

Anonymous Business - 25/01/2019 AccorHotels certified review
« 2 sleepless nights.. »

Team great as always - from reception to restaurant. I was in room 205 first night - very loud service or air con shaft adjacent to room plus rattling humming refisgerator made it difficult to sleep, asked to be moved to another room the next day - and the only option was one at the front - traffic noise was terrible, trucks and loud vehicles reasonably constant during night. All front rooms and 205 need some sound proofing.

Edwina C. Couples - 24/01/2019 AccorHotels certified review
« Honeymoon »

Such a beautiful way to begin our honeymoon.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 132.00 AUD Non member rate
From 132.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates