Hotel - Mercure Launceston
Mercure Hotel Mercure Hotel

Mercure Launceston

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3.5/5 464 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 10h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Breakfast
  • 100% non-smoking hotel
  • Air Conditioning

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air Conditioning
  • LAUNCESTON AIRPORT
  • EARLY CHECK IN FROM 8AM

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-21:00
    • Opening hours : Week-end 07:30-21:00

Business services

  • 3 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

  • 41 rooms
  • 100% non-smoking hotel
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Trouser press in room
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 398 reviews

Our guest reviews for Mercure Launceston

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 464 reviews
AccorHotels certified review
David C. Couples - 18/10/2017
« A surprise experience. »

We were surprised to find that a new Mercure had been established in Launceston, replacing the former one in Earl Street where we had stayed previously. This newly refurbished Mercure was really welcoming & comfortable, especially our room which looked out over the City gardens and the hills. Rooms facing inwards to covered ways or car park could have been a poor experience, so further thought needs to be put into these rooms to make more enjoyable. Overall a great experience with very helpful staff.

AccorHotels certified review
Ft Business - 16/10/2017
« Clean and comfortable room »

attending a conference

AccorHotels certified review
Scott Couples - 16/10/2017
« Clean, friendly, professional »

From the moment we got to reception the staff were friendly, eager to make sure we knew the hotel amenities and were to find them, explained re parking. The best thing we liked apart from a lovely neat, clean room was we could have a laugh with the staff(especially reception), everyone we spoke too smiled, that just makes you feel so good. We have stayed elsewhere and got the stiff upper lip and when trying to get a laugh we just got crickets BUT NOT at the MERCURE LAUNCESTON it was totally oppersite that why we go there and will keep going there.

AccorHotels certified review
Colleen O. Couples - 16/10/2017
« Satisfactory, but not great »

Stay was o.k., bathroom was a bit small, especially the hand sink when trying to clean teeth etc. However for the price we paid not too bad. We would have stayed another night (Saturday) if the room had been the same price as we paid for the 2 other nights , but when we inquired re the price, we felt the price was too high for the room, could get better rooms at other hotels for that price, so that is what we did, a bit disappointed because we do go to a lot of Mecure Hotels, because they usually have good deals.However as a member of the Accor Vacation club and Le Club we are pleased to see another Accor Hotel in Tasmania.

AccorHotels certified review
Phil M. Business - 15/10/2017
« Average expected more »

After paying 109 for same room sometime ago and undergoing renovations I thought at 159 it would be better, but no,

AccorHotels certified review
Rob C. Business - 15/10/2017
« Pleasantly surprised by upgraded premises »

This was the first time I had stayed here, My company books and pays for all in hotels charges through a charge back system through a travel agent. Upon check on I was told that this wasn't actioned. I then referred to my paperwork and went back to reception and clarified with the manager that this was the case. I then checked out the next morning and was told that I owed for all charges and started to have to prove the charge back again. All I request is that your staff read the booking email so I don't have this delay in check in and out again.

AccorHotels certified review
Troy G. Couples - 15/10/2017
« Great Place »

Simply a great place to stay. Fantastic staff, great location and lovely rooms. The choice of restaurants along the boardwalk is another great attraction.

AccorHotels certified review
Anonymous Couples - 08/10/2017

Very enjoyable, your manager went out of his way to make our stay extra special

AccorHotels certified review
Swampy Business - 02/10/2017
« Another Business Trip »

Good Hotel, food consistent & room comfy

AccorHotels certified review
Laura Families - 02/10/2017
« Clean and simple »

Nice room in good location with lots of space. Everything was clean each day. No arrival drink even though silver Le club member and breakfast was way too limited, not open everyday and then when it was only til 9.

TripAdvisor review
Family - 02/10/2017
« Clean and comfortable »

We arrived an hour later than planned due to flight delays. Unfortunately when we arrived we learnt there was no food nearby, no room service and apart from cashews and chips, there was nothing in the room to purchase for dinner. The bed was lovely and comfortable and our view overlooked the city park which was nice. The shower floor is extremely slippery and I suggest it needs a shower mat to avoid any potential injuries as it was very easy to slip over. We ordered a taxi the next day after checkout and waited over 45 minutes. I checked in after 25 minutes and was advised that the wrong taxi company was called and a new booking was required. Overall I thought the room was clean and comfortable however considering we went to bed hungry I did feel that it was overpriced

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your review. We are pleased that the comfort and cleanliness of the room met your expectations, and that you enjoyed a good sleep and the view to City Park. I'm sorry that our kitchen had closed for the evening prior to your arrival, generally we serve full restaurant meals until 9pm. Thank you also for noting the shower floor, although we have not received this feedback before, I will ensure that it is investigated. I'm also sorry to hear of your wait for a taxi, I know how frustrating this can be. Thank you for choosing us and we do hope to welcome you back in the future.

TripAdvisor review
I7257MNlauraw Family - 01/10/2017
« Simple and clean »

Good location and clean, nice room with plenty of space. No arrival drinks for silver Le club member and breakfast wasn't open everyday and only open til 9am which meant the one day we thought to have breakfast at the hotel for convenience we actually couldn't.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your review. We are happy that you enjoyed your stay with us and appreciate you taking the time to share your experience with others. Currently the property is dual listed, providing Hotel Launceston rooms and Mercure Launceston rooms. In recent years we have been undergoing a staged refurbishment plan and intend to be a full Mercure property within two years. As you have written this review on the page for Hotel Launceston, you may not have booked a Mercure Launceston room on this occasion and hence why the arrival drink was not prepared for you. I'm sorry to hear that you missed breakfast service as TiTANIUM Bistro is open every day for breakfast. We do hope to welcome you again.

AccorHotels certified review
Ely E. Couples - 27/09/2017

Lovely

AccorHotels certified review
Garry M. Couples - 27/09/2017
« Very pleasant stay in a convenient location »

We enjoyed our 2 stays in Launceston at the Mercure during our recent visit to Tasmania. The reception and restaurant staff were very friendly and efficient. The meals were excellent and the rooms clean and well appointed.

AccorHotels certified review
F Couples - 27/09/2017
« Excellent Staff, good location »

The staff are very helpful and the room is good. Hotel location is convenient. The part I like most is the breakfast arrangement. I would come back to stay in your hotel if I visit Launceston again.

AccorHotels certified review
Anonymous Friends - 26/09/2017
« Comfortable »

Easy and convenient to find smooth check in, no breakfast buffet, so didnt eat so not sure if we would stay again

AccorHotels certified review
John Couples - 26/09/2017

we have stayed before & intend visiting again when next in the area

AccorHotels certified review
Ronny N. Families - 26/09/2017
« A bit disappointed. »

Not the usual standard of Accor Hotel Group. I had room230, it smells like dirty old clothes when I walk in. Shower over a bathtub not good for an elderly. Went back to ask for another room in the main building but was denied. The restaurant was the best experience.

AccorHotels certified review
Ross Friends - 26/09/2017
« Ross »

During our stay renovations were taking place resulting in some noise and confusion. Our room was fine appearing to have just had its refurbishment completed. However the view of what appeared to be a derelict mansion with overgrown gardens was not good The breakfast service was disappointing, I felt the dining room was understaffed, we had to wait excessive amounts of time - over 20 mins just to order our breakfast. I buffet for those wanting a light breakfast would have helped, The staff were pleasant but appeared run off their feet.

AccorHotels certified review
Andrew M. Business - 26/09/2017
« Mr »

A very disappointing stay with extremely poor food service with over seasoned meals for dinner that were amateur at best. The heralded banana dessert was something from a child's attempt at modelling real fruit with clay and tasted about as good. The fact that anneal has to taste good seems to have been lost on your chef. The rooms were good but extremely noisy and the bizarre locking of various access points without letting us know that was to occur is very strange. Plainly the elements of a good hotel exist but it seems that you are currently completely unable to put those elements together. I was prt of a larger group of 12 and can say as one of the organisers that there is not a single person that would book with the Mercure again.

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