Hotel - Mercure Launceston
Mercure Hotel Mercure Hotel

Mercure Launceston

3.5/5 497 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • LAUNCESTON AIRPORT
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Cash machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-21:00
    • Opening hours : Week-end 07:30-21:00
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Hotel location

Our rooms

  • 55 rooms
  • 100% non-smoking hotel
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Air conditioning
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 1,025 reviews

Our guest reviews for Mercure Launceston

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating 497 reviews
Anthony Couples - 17/01/2019 AccorHotels certified review
« Excellent room and location. »

Extremely good, from quality of room to service.

Mark N. Business - 16/01/2019 AccorHotels certified review
« Disappointing »

Very disappointing. Room comfortable but renovations were happening, restaurant and bar closed. It would have been nice to have been made aware of that at the time of booking. Not an enjoyable stay at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark, Thank you for taking the time to tell us about your experience at the Mercure Launceston. I am sorry that your experience did not meet your expectations; and please allow me to express my sincerest apologies. I am very sorry that there were a number of aspects which resulted in you not enjoying your stay with us this on this occasion. I understand that the renovations work in the lobby can be disturbing at times, even though we do our best to minimise this, and I sincerely apologise for the negative impact that this had on your stay. We are looking forward to revealing our brand new lobby in the coming months and hope that the positive impact it will have on our guest experience will be well received for some time to come Thank you very much for your positive comment regarding the staff in the bar and restaurant. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tanya Hussey Business Development Manager

Craig C. Couples - 16/01/2019 AccorHotels certified review
« Relaxing stay »

Excellent refurbished rooms that were very comfortable to stay in. Service from staff was very good. Breakfasts excellent.

Anonymous Couples - 14/01/2019 AccorHotels certified review
« Great location and renovated room »

Hotel is located next to the city park. Easy to access. Room was kept nice, and newly renovated. My room was on the ground floor and facing the street level. Needed to have curtains drawn all the time otherwise there is no privacy.

Lee-ann Couples - 14/01/2019 AccorHotels certified review
« Comfortable »

My partner and I only stayed 1 night as we had a wedding to attend. The location was perfect for us as it was walking distance to the wedding and we enjoyed a lovely time in the City Park across the road. Our room was comfortable and very clean and had everything we needed. The only thing I was disappointed about was that there was not enough complimentary Tea, Coffee & Sugar. Staff were welcoming and efficient and there was ample parking off the main road. All in all, a good experience and stay.

Anonymous Friends - 12/01/2019 AccorHotels certified review
« It was fine. »

Fine.

Roland H. Couples - 11/01/2019 AccorHotels certified review
« Great position easy access very friendly staff very close to anything one might need »

Excellent very comfortable extremely

Adam Couples - 10/01/2019 AccorHotels certified review
« Nice room »

Great location, nice refurbished room, good value. Plenty of parking and helpful staff.

Patricia S. Solo - 09/01/2019 AccorHotels certified review
« Worst sleep ever »

The room had the lift on one side and the car park on the other....didn't sleep at all.

Paul Couples - 08/01/2019 AccorHotels certified review
« Hotel was, modern, clean and welcoming »

The hotel was great, comfortable and perfect location. Restaurant was exceptional, only prob during our stay was the restaurant wasn’t open on sundays or public holiday. Otherwise enjoyable stay

Heather M. Solo - 07/01/2019 AccorHotels certified review
« Not what I expected but it turned out pretty great anyway. »

As I had lost my wallet the night before (in Melbourne), I was pretty dependent on the credit card services (that was kept on file) which I could charge for my meals. The staff were really helpful in doing all that and that service is super! convenient. Nice view, nice location in front of the park and monkey zoo, and a good convenient walk to the town centre, so that was perfect, dont get much better than that. On the other hand, there was a wet patch of my floor which kept growing over the 4 or so nights/days I was there - at the end though, when I asked whether I could be reimbursed for this, I was given a 5% discount, so that was fine in the end and I was satisfied. It ended up being what I needed to cover my food costs and for someone without a wallet, that makes all the difference. Due to renovations, it was a bit strange walking in at first, but obviously there's not much you can do when there's renovations going on! If honest I did expect the building to be together more for the price of the accommodation and the reputation of Mercure (it was a bit weird walking out into the parking space to go to my room to be honest!), but the rooms were lovely and the service & food was great. So all in all, not what I expected but pretty good anyway and worth the trip. I ended up staying in my room for a lot of the trip so choosing the Mercure was worth it.

Alarna Couples - 06/01/2019 AccorHotels certified review
« Basic ,comfortable and clean. »

Layout of hotel was unusual and scattered,the room was standard .A plus was available parking area and close proximity to park and shops. Hotel restaurant and room service menu could have offered simple options that appeal to everyone.

Anonymous Families - 06/01/2019 AccorHotels certified review

Hotel location was fantastic and the view from some of the hotel rooms was beautiful. Although double beds in each room were not the same size, rooms were not sound proof and the rooms were not close to each other for a group booking.

Anonymous Couples - 04/01/2019 AccorHotels certified review

Terrific and friendly staff. Room was kept nice and clean by housekeeping. Wifi was a little slow but overall our stay was great.

Karen Z. Families - 04/01/2019 AccorHotels certified review

Cheaply renovated. Bed was not made, that has never happened when I've travelled before. Bathroom sink impractical, had to keep mopping up water off the floor. Buy a decent size bin. No wine glasses. Had to keep the curtains closed all the time as people walking past all the time.

Michael C. Couples - 04/01/2019 AccorHotels certified review
« poor »

Bad, noisy room on both stays. Failed to give wake up call at the correct time. Bathrooms are so small there is nowhere to hang a towel

Anonymous Couples - 31/12/2018 AccorHotels certified review
« Disappointing »

The room we were given was on the road - as well as the traffic noise there were people having loud conversations outside our window at 1.30am in the morning. Also, we couldn’t raise the blinds as then there was no privacy. We didn’t feel the amount that was charged was appropriate for the quality of the experience.

Leonid R. Friends - 30/12/2018 AccorHotels certified review

All OK.

Terry Families - 25/12/2018 AccorHotels certified review
« Newly refurbished modern rooms, noisey road outside. »

We are loyal Accor travelers and always book through the website but once again the rate had changed on the days we were booked (down) but fortunately I was able to have our cost adjusted fairly, however this is not always the case, Accor card holders should always have the best rate, even if the booking was made months earlier, if the rate has dropped in the meantime it’s only fair to adjust it accordingly.

Joyce A. Couples - 24/12/2018 AccorHotels certified review
« Very comfortable »

Everyone was helpful and cheerful

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