Hotel - Pullman Douala Rabingha
Pullman Hotel Pullman Hotel

Pullman Douala Rabingha Hotel

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3.5/5 386 reviews
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  • The hotel does not have wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Breakfast
  • AERO INTL DOUALA
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24H/7Days
  • 1 meeting room(s)

Services and practical information

  • AERO INTL DOUALA

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24H/7Days

Business services

  • 1 meeting room(s)
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Hotel location

Our rooms

  • 141 rooms
  • 64 non-smoking rooms
  • Extra bed in room for child

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

Our guest reviews for Pullman Douala Rabingha

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 386 reviews
TripAdvisor review
Business - 29/05/2017
« Not that great, actually Poor! »

I am a platinum and I am used to Pullman hotels around the world. This one is probably one of the worse. For example points take for ever to be credited to your account. Upgrade is almost always unavailable. You have to always complain to have any kind of service!!

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for giving us the opportunity to adapt in meeting your needs few days later, and showing team spirit toward your comfort and safety. We will be delighted to welcoming you again upon your next visit in Douala.

TripAdvisor review
Solo travel - 03/05/2017
« to be ran away from »

person of the front desk is very arrogant and ineffective. The AC in the room doesn't work, there was a leakage in the WC. after many complaints the only answer from the front desk was "you are here for 3 days you can manage". never ever! I don't even understand how this hotel can be classified as a 4*

Our hotel has responded to the review
Our hotel has responded to the review

We thank you for your comment and sincerely apologize for such behavior in front of a situation to be solved instantly. The team is certainly mobilized to revert your experience and demonstrate comptencies. Looking forward to expecting and welcoming you again.

TripAdvisor review
Business - 04/04/2017
« The hotel facilities »

The facilities in the hotel need complete upgrade. The air conditioner system is very poor starting from the reception. The room air conditioner is very very bad . I would have changed the hotel if not that the conference was located there. I really couldn't sleep well because the room was too warm . In fact I had to change my room but not better.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your time. We are delighted to announce the launch of refurbishment project with modern and sofisticated design under Mr. Christophe PILLET's signature. The entire team will always be striving to better serve you and welcome you upon your next visits in Douala.

TripAdvisor review
yossibarkan Business - 02/04/2017
« One of the worst hotel ever, no value for price, lost stay »

Not worth staying, no AC, no Internet, very expensive, don't get near this hotel until they do full renovation, toilet cooling all day, air is not functioning, not enough power plugs to satisfy business environment

Our hotel has responded to the review
Our hotel has responded to the review

We are highly considering your comments and suggestions. The Technical Team and external providers have fixed defficiencies as we are entering into a complete modernization of the premise and refurbishment under Mr. Christophe PILLET's signature. The entire team will always be delighted to welcoming you back.

TripAdvisor review
Business - 18/02/2017
« Expectation »

Since it was a 3 night trip to Douala the hotel met my expectations. The general condition of the Hotels is okey. On the other hand people on the reception could be more polite and give more satisfactory answers.

Our hotel has responded to the review
Our hotel has responded to the review

The hotel team is delighted to bring its experience and support along your stay in Douala. We are striving to imporve time after time every détail that ensure your enjoyable and safe experience. We will be pleased to welcome you again upon your next visit in Cameroun.

TripAdvisor review
Business - 22/01/2017
« Pullman!??Really?? »

Transfer from the airport did not show up (it was confirmed during the afternoon and upon arrival I was said transfers only worked until 23h...I arrived at 3h45) when arrived to the hotel, holes in the ceiling dropping water in the floor and sofa of the lobby. Moisture stains in the room and a lot in the bathroom, bath tub, spider Web in the bed...the whole show! The only reason my review as 2 stars and not 1 is because of the staff and positive impression of restaurant (dinner). Breakfast is not unforgettable neither... don't think it will remain Pullman for long if it keeps up this scenario

Our hotel has responded to the review
Our hotel has responded to the review

The team is proud to welcome you at Pullman Douala Rabingha. Upon request we manage your airport transfer depending on schedule, either by the hotel shuttle, multi-AccorHotels shuttle or limousine service. Soon to come the hotel will operate its refurbishment in favor of modern design and comfort. Looking forward to welcoming you again in Douala.

TripAdvisor review
Business - 14/09/2016
« The hotel is ok but the service is terrible! »

i booked online on accor website. my reservation was not found when i came at the front desk. the shuttle service i requested was not at the airport the hotel did not present an excuse or explanation the internet is just zero. you cant do an skype call or upload your email this is a very low quality service for an hotel classified 4 stars

Our hotel has responded to the review
Our hotel has responded to the review

We are extremely sorry and we sincerely apologise for what you experienced on your last visit in Douala. This situation is certainly rare but it happened that we, as many other users in the city, have been recently penalized by series of internet outages by the main provider. We would like to personnaly welcome you again on your next visit in Douala and insure a positive experience all along your stay. Please accept our apologies for the inconvenience.

TripAdvisor review
Business - 29/04/2016
« Business trip in Douala »

Very well located hotel in Douala and very service minded staff. The hotel hash't the latest design and furnitures. It is in great need of refurbishment but it works for the offered value. The wifi performance is not the best and I would say that it is sad that as a hotel guest you will be charged about EUR10/ day extra fro some high speed wifi. The restaurant is nice and the staff is very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your kind comment and consideration. The team is making all efforts to make your stay the most comfortable and keeps ready to assist you. Looking forward to welcome you again in Douala. Best regards.

TripAdvisor review
Business - 07/02/2016
« Needs improvement »

The staff of Pullman Douala are really nice, but hotel needs a lot of improvement to suit the brand. It is limit OK. Being a frequent visitor to Douala and a frequent user of Accor Hotels, I was seriously hoping to hotel would improve when it became Pullman. Nothing so far.

TripAdvisor review
FKa73 Solo travel - 17/01/2016
« Decent hotel overprized »

Hotel and service are decent. Did not get the suite I reserved and the staff kept arguing that I do have the right suite. I had to go online and show them the room description. Two days later, I got changed to the proper suite. Internet connection was fairly slow for just browsing and emailing. Hotel urgently needs some upgrades and repair work. Breakfast selection is very average.

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