Hotel - Mercure Dinan Port Le Jerzual hotel
Mercure Hotel Mercure Hotel

Mercure Dinan Port Le Jerzual hotel

4.5/5 752 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request
  • Golf  (Nearby)
    • Golf
    • Golf lessons
  • Tennis  (Nearby)
    • Indoor tennis court
    • Outdoor tennis court
    • Tennis
  • Boat excursions  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 23:59
    • Opening hours : Week-end 0:00 - 23:59

Business services

  • 4 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

Whether you are traveling alone, as a couple or with family, enjoy our quiet, airy rooms each furnished with a double bed or twin beds. If you want even more amenities and comfort, choose our Privilege RoomsOur Privilege Rooms have Nespresso coffee machines, an iPhone/iPad docking station and other details that create the best environment for work or relaxation.

  • 52 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 2,076 reviews

Our guest reviews for Mercure Dinan Port Le Jerzual hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 752 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
R N. D. Families - 07/08/2018 AccorHotels certified review
« very good »

Good rooms and service. Excellent breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBIN d., Thank you for your feedback. We hope to have the pleasure to welcome you again. Best Regards Reception

Couples - 07/08/2018 TripAdvisor review
« Two day break »

Nice hotel in a lovely location, sadly let down by poor breakfast. With forty minutes before the 10:30 closure, nothing on the buffet breakfast was replenished, lots of empty trays , nothing in the jam pots , a lady in front asked if there was any more bacon to be asked what's wrong with the two pieces in the warmer that looked if it had been there some time. The following day we went earlier to make sure we had the selection only to be told the buffet will be closing shortly, 1 hour early, as they had a private party booked but had not given some of the guests any notification. Tip: set your alarm if you want your breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

We thank you for your comment. We take note of the remark you made and are sorry to read that it did not live up to your expectations. We hope to see you again soon to win your trust again. Best regards The Mercure team

Anonymous Couples - 02/08/2018 AccorHotels certified review
« Two nights at the Mercure, Dinan »

We were very unhappy at checkin that we were (a) allocated a room opposite the elevator (which I always find very noisy; I'm a very bad sleeper); and (b) on querying the sort of room we had booked we were told it was a basic room (whereas we had in fact paid for a room with balcony -- this was on my booking sheet which I showed to reception). The young man at reception did kindly re-allocate us a quieter room after I asked to be moved away from the elevator. The breakfast was not up to the standard that I've come to expect from Mercure hotels (I have an Accor business card and a frequent stay card; mostly I use Novotel, but also sometimes Ibis and Mercure). I found it difficult to find the various breakfast elements, the coffee machine was not easy to use and the coffee itself was not good; even the plates were in a strange place. Also, the seating arrangements could have been more imaginatively done -- it was like being in a school dining room. Finally, our bicycles got wet and also seemed to get stuff on them falling from a tree above. A covered areas for bicycles should surely be provided. Having said that, the room itself including the bathroom were very nice and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

We thank you for sharing your feelings with us. We regret to read that you are dissatisfied with certain points. Please note that the entire Mercure team is at your disposal and ready to respond to your questions or requests. We thank you again for these lines and hope however to see you again on your next stay for a new experience at Mercure Dinan. Best regards The Mercure team

Susan Couples - 02/08/2018 AccorHotels certified review
« excellant »

really relaxong stay comfortable room, lovley breakfast, staff very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

We thank you for taking the time to write us a few words to share your feelings after your stay. It is with pleasure that we will welcome you again, Best regards Reception staff

Anonymous Families - 01/08/2018 AccorHotels certified review
« Nice hotel, great location »

Easy to find, nicely located on the river. Close to restaurants and the town

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your comment. We are delighted that the hotel is more than you. Best regards The reception

G W. Couples - 31/07/2018 AccorHotels certified review
« very very pleasing and relaxing »

lovely staff and location and lovely reception area

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for this feedback. Best regards, Reception desk

Anonymous Couples - 29/07/2018 AccorHotels certified review
« A nice Hotel to winde down in after a recent family wedding. »

Very nice room, lovely pool and Jacuzzi, Good Breakfast. Pleasant helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

We thank you for your comment. Looking forward to welcoming you again. Best regards The reception

Anonymous Couples - 26/07/2018 AccorHotels certified review
« Excellent location »

The hotel is situated by Dinan port and, as such, provides a great centre for local travel. The room was fine with a balcony looking over the outdoor pool. A small but important point about the balcony relates to the overhead awning which is too small to prevent the sun shining directly on to anyone sitting out and so is useless. As I stated last year the breakfast quality is good (although the hot items tended to be warm rather than hot) but items of all kinds were regularly running out and had to be topped up frequently during the breakfast. Why not place larger quantities out? The breakfast staff were, however, very helpful and pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

We thank you for your comment. It is a pleasure to read your and we take into account your remarks. We hope to welcome you again to Mercure Dinan. Best regards The Mercure team

E. Couples - 25/07/2018 AccorHotels certified review
« Bretagne trip »

very good, good service, room are confortable, having breakfast on the terrace facing the port is nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear sir/madam, We very much appreciate your comments regarding your stay in our hotel, We hope to see you soon in britany, Reception team

Jean-paul D. Families - 24/07/2018 AccorHotels certified review
« as expected »

we know why we choose Mercure, we've never been disappointed. Selected the hotel on the website based on location, pool, wellness, ... and it was just as expected

Our hotel has responded to the review
Our hotel has responded to the review

We thank you for sharing your feelings with us. We are happy to say that your visit to Mercure Dinan is delightful and satisfies you as much by its setting as by its services. Looking forward to welcoming you again, Best regards The Mercure team

Couples - 24/07/2018 TripAdvisor review
« Excellent location and very comfortable »

The best thing about this hotel is how comfortable it is and where it's located. It's right next to the river below the old medieval part of Dinan. It is superb for accessing all the attractions and events that Dinan offers whilst providing an oasis of peace and relaxation after a day spent sightseeing. We stayed during the fireworks to celebrate Bastille Day, the nautical jousting festival, which was great fun, and the Fete Des Remparts, Europe's biggest medieval festival attracting huge numbers. The wonderful thing was that the hotel remained quiet and relaxing. It has a very large free car park which is a godsend when these types of events are going on. The old bridge over the river is often closed so it's also useful to be able to access the viaduct into the town or go out towards St Malo from exiting the car park at the back. This is not made clear and took a few efforts to establish that this was possible. It was hot when we stayed so good air conditioning and the enticing swimming pool are both very welcome facilities. Towels are provided and changing rooms. All very clean. The only niggle - no instructions on how to use the air conditioning so we twiddled and pressed buttons until it worked to our satisfaction. Our room with a balcony was immaculately clean and when I requested English Breakfast tea 'Big Ben' as provided at breakfast, it was always replenished. Minor quibble - we constantly had to request more milk cartons as you only get two per day. We were also disappointed there was no separate shampoo - only the hair/body wash squeezy tube in the shower and the toilet paper was thin! The restaurant is very friendly and quite reasonably priced but the menu is limited so you have to make sure that there is something there you want to eat. The dish of the day changes regularly but it's not always clear. One evening we thought we could enjoy sirloin steak only to discover there was a special evening menu and we had a choice of cod or duck - neither of which my husband enjoys. The fish is especially good though. The staff are very professional. I don't think they have enough time to be particularly friendly because they often have to take bar orders, man reception and answer phone calls but they are all very helpful. My feeling is the hotel could do with providing more information as a pack in the room - not only on the facilities but also on what's happening in the area. This would give staff more time and make people feel more at home.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for this excellent positive commentary, We are very happy that you take the time to detail your feeling about your stay, We hope to be more helpfull and friendly as possible, We take note also of the recommandation that you give us and it was a pleasure to welcome you, We hope to see you again soon, Best wishes, Reception team

J D. B. Couples - 23/07/2018 AccorHotels certified review
« Another great stay at Mercure Dinan, but disappointing we didn’t get the privilege room we thought had booked »

A great friendly atmosphere and very attentive staff Disappointing we didn’t get the Privaledge room we had booked and also disappointing that the breakfast bar ran out of hot food by 9:15 and only had a reduced selection of cold breakfast available - excluding croissants, However a delightful evening meal was had at the hotel Despite our slight concerns above this is still one our favourite hotels in France

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., Thank you for your comment, We try to have every morning a complete and full breakfeast, We will make sure next time that the breakfest will be completed as possible, Best regards, Reception team

David L. S. Couples - 23/07/2018 AccorHotels certified review
« Mr David Le s. »

Enjoyed our stay very much.Nice hotel in a lovely location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr LE s., We very much appreciate your comments regarding your stay in our hotel Thank you again for sharing your experience, Best regards, Reception

Ken D. Families - 22/07/2018 AccorHotels certified review
« A very pleasurable stay. »

Set in an excellent location, the hotel is spacious, very clean and very good service. Had all the facilities required for a relaxing stay.

Our hotel has responded to the review
Our hotel has responded to the review

We thank you for your comment. Your satisfaction is for us the best of successes. A good time The Mercure team

Francis L. Couples - 21/07/2018 AccorHotels certified review
« Mr Francis L. »

The stay was very good, however one or two minor points would improve things.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your comment. See you soon. Best Regards The reception

Anonymous Couples - 21/07/2018 AccorHotels certified review
« A pleasant stay with helpful staff »

Good. It would be great to have a fridge in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your comment. We hope to see you again next time. Best regards The reception service

P. Friends - 21/07/2018 AccorHotels certified review
« excelent »

This was our third year visit and we and our four friends had a very good time. We hope to come over next year and enjoy the facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ATG P., We thank you for your comments regarding your stay at the Hôtel Mercure Dinan Port Le Jerzual. We hope to have the pleasure to welcome you again. Best Regards Reception

M G. Couples - 21/07/2018 AccorHotels certified review
« M g. »

Lovely hotel fantastic room with patio overlooking the pool and sun going down in the evening Lovely bathroom and all mod cons Pool and exercise room Breakfast was great and fantastic place for its location

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHELLE g., We thank you for your comments regarding your stay at the Hôtel Mercure Dinan Port Le Jerzual. We hope to have the pleasure to welcome you again. Best Regards Georgia

F.h. Friends - 20/07/2018 AccorHotels certified review
« Hotel in major decline »

Room poorly equipt. No cups. Insufficient ingredients. Just 2 milk/cream sachets. Just two plastic disposable couplets in room. Oh dear, what a poor standard. Room key did not open spa door.... Worst of all the room smelt strongly of stale cigarette smoke particularly in the bed linen.Advised reception who said she would let housekeeping know but no compensation offered. Breakfast buffet good but no service even of tea / coffee. If this is mecure standard, will not use again.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your comment after your stay. We regret to read your remarks. The breakfast has a coffee machine and a wide variety of tea on the buffet. When in the room we are sorry to read this. We hope to see you again soon to make you change your mind and try a new experience. Best regards The Mercure team

Jonathan S. W. Couples - 20/07/2018 AccorHotels certified review
« Pleasant room but disappointing booking service »

We booked the hotel online about two months prior to travel, having received a confirmation for a king size room with balcony. About two weeks prior to our stay, the hotel contacted us informing us that no rooms of this description were available and instead placing us in a standard room. There was no apology in the email - just a bland statement that if there was a cancellation then they would make our original room booking type available. We arrived quite early at the hotel and were advised that we should defer booking in in case a room of the requested type became available. When we eventually booked into the standard room, the check in process was handled by a further staff member who (finally) apologized on behalf of the hotel and gave us a voucher for one free glass of wine or beer on the house - a magnanimous gesture (facetious) particularly as this was only for one person and excluded my wife. Having said that, I was pleased that an apology was finally forthcoming. The room itself was quite pleasant - a reasonable size - and the hotel is in a nice position, overlooking the river. Dinan itself is charming and we have visited on a number of occasions. We had lunch at the hotel - the set menu was good value and quality but we were not made to feel really welcome - maybe just an off day for the waiter. I used the swimming pool which was quite small but very pleasant. The breakfast was fine - but the breakfast bar is a little cramped particularly at peak breakfast time. It was also good to have free parking.

Our hotel has responded to the review
Our hotel has responded to the review

We thank you for taking the time to share your feelings with us. We are once again sorry for the downgrade we had to perform. We hope to see you again soon for a new stay. Best regards The Mercure team

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