Hotel - Mercure Hotel Hannover Oldenburger Allee
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Mercure Hotel

Mercure Hotel Hannover Oldenburger Allee

Oldenburger Allee 1 
30659  HANNOVER
GERMANY

238 reviews
TripAdvisor Rating Based on 238 reviews
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Check-in from 15h00
Check out up to 12h00
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Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • 100% non-smoking hotel
  • Air Conditioning

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The 4-star Mercure Hotel Hannover Oldenburger Allee has 150 comfortable Standard and Privilege Rooms with individually adjustable air conditioning and free WIFI. Free Sky Cinema is available for your entertainmentWhat we offer: Your room features a practical desk and a minibar. We look forward to welcoming your family to our hotel: One child up to 12 years of age can stay in their parents' room free of charge. Your pet is welcome for a fee of EUR 5 per night.

  • 150 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Trouser press in room
    • Free in-room mineral water
    • Radio in room
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • Minibar
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.8/5 AccorHotels Rating Based on 258 reviews

Our guest reviews for Mercure Hotel Hannover Oldenburger Allee

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 238 reviews
TripAdvisor review
Family - 12/01/2017
« Disrupted night »

After a tiring day we settled down to sleep and in the middle of the night our sleep was interputped by a wining whistling noise. Which turned out to be a fault with the window due to an air gap. I can send you a video if you would be interested. The receptionist didn't seem surprised about my complaint the next morning, her advice was you should have told us and we would have happily moved you to another room. I explaned with my young daughter who was able to sleep through (she is deaf) this was't an option for us. I would have been satisfied if I had been given a reduction for our stay. The manager who wasn't around offered us a free mini bar and an free upgrade for Wifi on our next stay which I found to be unsuitable and unsatisfactory.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Mercure we apologize for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations. Sincerely Hotel manager

AccorHotels certified review
Dre Business - 25/08/2016
« Improve the accor App »

Acourding de accor app there should be a fitness.... where? Get your info complete!

TripAdvisor review
Couples - 05/08/2016
« Sheer bliss »

Unexpected room upgrade when we arrived just topped off the stay in this modern clean hotel with free parking and tram a few mins away for the city. Extremely clean room, great views and despite its proximity to busy roads and motorway you don't hear a peep at nights; very effective double glazing. All staff we came across were efficient and friendly and breakfast team greated us with a warm smile. Great start to the day. Sauna is just €2.50, what a treat! Only (small) negative, the sauna was to hot. (Yes, to hot...) ie wood and door handle and water bucket almost to hot to touch. Shower tiles could benefit from a good scrub, the grouting looked like it was suffering from surface mould. Lockers take 5 Marks not sure anyone still has those :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Mercure we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely Hotel manager

TripAdvisor review
Business - 25/07/2016
« Recommended for business »

Busy hotel with quite a few tour groups and business seminars. Nice bar area with reasonably priced drinks. The evening restaurant is a bit pricey for average fare (for a better meal at about the same price, try the Estragon restaurant at the Best Western down the street). A trolley stop is conveniently located just up the street, which will get you downtown in about 20 minutes. One stop in the other direction is a shopping mall, open until 10 PM. The breakfast buffet is very good, with friendly and efficient service. The rooms are clean and quiet, but some are sparsely outfitted with electrical outlets for charging phones, etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Mercure we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely Hotel manager

AccorHotels certified review
Mike R. Couples - 07/04/2016
« Comfort, Luxury and a lovely experience »

Reception staff were superb, upgrade to the 8th floor was most welcoming and the suite is superb. It is my 5 time at the Nikki and not disappointed so far.

AccorHotels certified review
Anonymous Business - 01/02/2016

alles war i.O.

AccorHotels certified review
Anonymous Business - 25/01/2016

I stayed almost two weeks and the room was good. The biggest issue was the lack of a fitness facility in the hotel and the issues with the Internet. We had times with no access and the free access is too slow for business work beyond emails. The premium access worked fine and should be included in the room price. Again, this was a big issue for me as a business traveller.

AccorHotels certified review
Matthias S. Business - 23/11/2015
« nikko hotel - you get what was promiswd »

very friendly and professional services. happy from check in over the spa and restaurante. clean, very good value for my money i come for sure again and like to reccomend further.

TripAdvisor review
Business - 31/08/2015
« 3-Day Stay in Hannover Lahe »

This hotel used to be a Park Inn, but is now a part of the Mercure chain. I've been here a number of times, and the hotel is used by both business (expect to see a lot of insurance people) and tourists (often groups traveling by tourist bus). The hotel is quiet, and is conveniently located next to a trolley stop, making it easy to get downtown. The restaurant is pricey for fairly standard fare. Tip: Go down the street to the Estragon at the Best Western which serves delicious food for about the same price. Negative Points: o The free internet is terribly slow. o There are no extra electrical outlets in the standard rooms except for one in the bathroom. The night tables have no outlets, just light switches. Not very practical for today's travelers.How are you supposed to charge your phone? o The minibar was empty. o The male bar tender was totally stressed out on two nights I was there, and not very friendly. (When the hotel was still the Park Inn, the bar tenders were great) On the positive side: o The reception and restaurant staff were very helpful, courteous, and friendly o The breakfast buffet is good o The price was reasonable Ideas for Improvement: o Provide loaner bicycles for getting around

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Mercure we apologize for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations. Sincerely Hotel manager

AccorHotels certified review
T B. Couples - 09/11/2014
« Nice hotel, but expensive..... »

Hotel NIKKO Dusseldorf Location was awesome. Parking @ (22 Euro/day) and Internet @ (24.50 Euro/day) too expensive. Breakfast buffet was good, but also too expensive @ 25 Euro.

AccorHotels certified review
Mauricio Business - 13/10/2014
« Not THAT good »

It is far too expensive for the low service and facilities. ALL is to be paid EXTRA. And if I select a 4 starts hotel, I expect the Gym, and all the facilities to be AVAILABLE and included in the price - unless of course we are talking about extra SERVICES - NOT including, facilities of the 4 stars is ridiculous. Stay in a 4 star hotel, with access to a 3 star service and facilities. AVERAGE 3 star stay.

AccorHotels certified review
Grace M. Couples - 15/07/2014
« Disappointed »

Quite frankly my husband and I were rather disappointed in this hotel. We had booked superior rooms to give ourselves a treat, but did not notice any service that was superior enough that we could not have found in a three star hotel. The toiletries etc. were nothing special, and can also be found in three star hotels. We got a glimpse of the dressing gowns in the wardrobe, but we could not open the wardrobe enough even to hang up our clothes due to both doors being off the rails, and well and truly stuck! (This was reported to reception) ...and the bathroom smelled a bit. We were generally not impressed by the hotel although we can give good reviews for the shower pressure, good beds and the excellent breakfast facilities, and it was nice and quiet. The girls at Reception were most pleasant and efficient. Not what we expected for "Superior" class. Only had breakfast, and that was great. Good selection, tasty food, and smiling and courteous staff. The staff were very good. For us it was good to be close to the autobahn as we were driving off to Celle next morning.

AccorHotels certified review
Andrew S. Couples - 29/04/2014
« Great hotel for a break in a long journey »

My wheelchair-bound wife and I use this hotel for one night stays travelling to and from Poland from UK. Always welcoming, charming staff, very nice seasonal food in restaurant (asparagus at its best, chanterelles at their best, game etc etc), very good disabled facilities in bathroom and best breakfast buffet we ever found in Europe. I don't like it when ANY good hotel charges for wifi and I wish Parkhotel would stop this one, awful habit, especially for regulars.

AccorHotels certified review
Haitham M. Business - 09/04/2014
« internet is a problem: you get access to only one device per room, regardless of how many guests are staying in libya »

Hotel needs to provide internet access to more than one device and to more than one guest per room.

AccorHotels certified review
John M. Business - 14/12/2013
« Overall good, but noisy room and costly internet. »

See below. Convenient to tram and my office. Internet should be free. The regular price of almost 20 Euros per day is outrageous. Friendly service, especially in the bar and morning restaurant. Good food, but more expensive than it should be. Nice bar, friendly. I was in room 104, which has a connecting door to 102. Even though both rooms were marked "non smoking", I could smell cigarette smoke from next door.and hear the guests talking until late into the night. Housekeeping service was mostly good but uneven. One day I came home to find all the lights on, another day there was no more coffee. I did appreciate being able to make coffee in the room. I would have liked an additional pillow.

AccorHotels certified review
Ericonline Business - 18/11/2013
« Ok overall »

Very nice beds. Quiet and comfortable.

AccorHotels certified review
David Business - 14/10/2013
« Disappointing stay, poor room, painful shower and cold breakfast. »

Having travelled through Germany last week, staying at a variety of Radisson group hotels, the Park Inn Hanover was by far the most disappointing. Too many little things made a negative impact. Firstly I was given a smoking room on a supposedly non-smoking floor (although this was changed). Then the double bed only had a single duvet and two small pillows. the duvet didn't get anywhere near the edge of the mattress. (The same arrangement was in the original smoking room as well, so I assume it is hotel policy). The toilet really could have done with some bleach before arrival. The shower temperature was hard to regulate: it was okay one minute and then scaldingly hot the next. And, on top of that, the desk was very narrow so it was hard to do much work in anything like a comfortable fashion. And then, to cap it all, when I went to breakfast (which I had the dubious honour of paying €16 for!!) at shortly after 10am the next morning, the hot food was all cold and completely unappetising. I left after a glass of orange juice. So, all in all, a very, very disappointing stay. I doubt I would ever risk a Park Inn again and - having recently switched my allegiance to Club Carlsson from IHG as you will have seen, I am already on the verge of switching back. Much further from the centre of Hannover than I thought. Okay as far as it goes. Dinner okay but the breakfast was dreadful and a complete waste of money. Fine but nothing special. Bedding poor, desk poor, shower poor, not particularly clean.

AccorHotels certified review
Esther Business - 08/08/2013

When I arrived my reservation was not recognized and I was asked to log on to my mail account and send the hotel confirmation/reservation to the reception. This is strange and quite frankly NOT customer friendly!. TV not working, so I switched to another room.

AccorHotels certified review
Gudrun B. Business - 13/07/2012

s. u. Vollgestopft für vier Personen, überladen für eine Person, Badewannenrand ekelig. Fertigprodukte im Speiselokal. Türen öffnen nicht automatisch, schlecht wenn man Gepäck in der Hand hat und Türklinken in die Hand nehmen muss. Funktionierte nicht, ich wollte Skypen.

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