Mercure Hotel Kamen Unna 4 stars

TripAdvisor rating 4.0/5 194 reviews
Mercure Hotel Kamen Unna
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+ 21 Services
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Hotel extras

  • 104 rooms, with A/C for a restful night's sleep.

  • Includes a Tassimo Espresso machine, for a good start to the day!

  • Also with a bottle of Gerolsteiner mineral water for your health!

  • 14 air-conditioned meeting rooms with natural light for a successful event!

  • High-speed wi-fi for working on the Internet before and after the seminar!

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Sauna
Business services
  • 16 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Hotel Kamen Unna

Kamen Karree 2
59174
kamen
germany

Tel: +4923079690

Fax: (+49)2307/969666

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    DORTMUND AIRPORT At 10km / 6 miles

  • By train

    KAMEN At 3km / 1 miles

GPS :51.57192, 7.67049

Our accommodations

An oasis of comfort in the eastern part of the Ruhr valley: The 4-star Kamen Unna hotel has 94 Standard and Privilege Rooms with adjustable air conditioning. The top-quality features include a desk and free WIFI available round the clock as well as a minibar. You can watch Sky Cinema for free on your flat-screen TV. Travelling with your family? One child up to the age of 12 can stay in their parents' room free of charge. Your pet is also welcome at a charge of EUR 10 per night.

Privilege room with king-size bed

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Superior room with double bed or 2 single beds

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Standard Room with queen-size or double bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Privilege Studio with king-size bed

  • Max. number of persons: 2
  • Area: From 34
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Our restaurants and bars

RESTAURANT

Type of cuisine: International

Enjoy international specialties prepared fresh by our chefs in the hotel restaurant. You can also eat out on the terrace in the summer. The restaurant is open daily from 6:30am to 10:00pm.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ME LOUNGE

Photo non contractuelle / Strictly non binding

Relax, unwind, meet people: The Me-Lounge is the perfect place to spend your free time. Enjoy regular sport broadcasts on the HD TV and relax on the terrace in the summer. Open 5:00pm to 1:00am

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 16

  • Maximum size: 168

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Mercure Hotel Kamen Unna

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

653 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

194 reviews

Very professional and curtious. Perfect. As above

Customer review rating 4.2/5

Anonymous Couples - 16/08/2019 AccorHotels review

Will definitely recommend to anyone else who is going that way. Perfect stay. Thanks.

Dear Edward O., We very much appreciate your comments regarding your stay at the Mercure Hotel Kamen Unna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management

Satisfactory stay

Customer review rating 4.2/5

Philip Couples - 14/08/2019 AccorHotels review

Nice, quiet room. Good breakfast. Appauling that one has to pay 10 Euro to use the hotel car park, when hotel is located in a large shop neighbourhood (IKEA and garden centre) which is totally deserted in the evening. You cannot even drive your car to the entrance to off-load luggage without entering the pay car park.

Perfect short stop

TripAdvisor rating 4.0/5

Dameon S Couples - 23/07/2019 TripAdvisor review

Set in quiet, spacious grounds this hotel offers everything a traveller needs. Our room for 2 adults and a German Shepard provided plenty of space for the 3 of us. The room was cleaned to a very high standard and the bed provided a very good nights sleep. The grounds are perfect for a dog, spacious with plenty of grass. If your dog chases rabbits keep it on the lead as they are everywhere 😊. A very quiet hotel close to the main road. Staff are extremely pleasant and helpful. Have used this hotel 5 times now and have never been disappointed.

Feeling like a princess!!

Customer review rating 4.2/5

Ab Business - 11/06/2019 AccorHotels review

It was very nice. Good beds, wonderful breakfast, excellent service!

Customer review rating 4.2/5

John S. Solo - 11/06/2019 AccorHotels review

Very pleasant stay. Clean and modern hotel with helpful and efficient staff. Breakfast good also. Conveniently located near motorways.

Customer review rating 4.2/5

Anonymous Business - 16/05/2019 AccorHotels review

Staff is very nice and friendly

Dear Barbara Jane M., We very much appreciate your comments regarding your stay at the Mercure Hotel Kamen Unna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Good clean and welcoming hotel

Customer review rating 4.2/5

Andrew Friends - 01/05/2019 AccorHotels review

Very good. Staff helpful and responsive. Excellent breakfast, comfy and clean rooms

Dear Andrew P., We very much appreciate your comments regarding your stay at the Mercure Hotel Kamen Unna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Good room, bad service in restaurant

Customer review rating 4.2/5

Olivier Friends - 24/04/2019 AccorHotels review

Very good, tidy and quiet room. Bathroom could get an upgrade. Restaurant and breakfast service was honestly quite bad, both personel and menu for dinner.

Dear Olivier M., Thank you for taking the time to tell us about your experience at the Mercure Hotel Kamen Unna. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Your Hotel Management

Super

Customer review rating 4.2/5

John Business - 05/04/2019 AccorHotels review

Super

Dear John H., We very much appreciate your comments regarding your stay at the Mercure Hotel Kamen Unna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Nice room with some cleaning and maintenance required

Customer review rating 4.2/5

Tjnjr Business - 15/03/2019 AccorHotels review

In general, the stay was quite pleasant. The front-desk, breakfast, restaurant, and bar staff are awesome. This trip, I had maintenance and cleaning needs that took a couple days each to get resolved. I had a towel bar that kept falling when I tried to hang a towel on it. There were cobwebs along the top of the walls and the walls were in desperate need of a wipe-down to get the dust under control. These were momentary inconveniences that were resolved to my satisfaction.

Dear Tom N., We very much appreciate your comments regarding your stay at the Mercure Hotel Kamen Unna. We optimize our working processes daily and ensure additional quality controls are implemented. Your case has been discussed with the executive housekeeper and the involved persons and new problem solving approaches have been determined Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ihre Hoteldirektion ________________________________________ Mercure Hotel Kamen Unna ________________________________________

Kamen business trip

Customer review rating 4.2/5

Tjnjr Business - 04/02/2019 AccorHotels review

Staff is pleasant and helpful. Rooms are nice. Breakfast buffet is great.

Dear Tom N., We very much appreciate your comments regarding your stay at the Mercure Hotel Kamen Unna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jan Gebühr Resident Manager ________________________________________ Mercure Hotel Kamen Unna ________________________________________

Satisfied business traveler

Customer review rating 4.2/5

Tjnjr Business - 22/10/2018 AccorHotels review

Great people. Decent amenities. Nice room. Shower head needs replacement.

Dear Tom N., We very much appreciate your comments regarding your stay at the Mercure Hotel Kamen Unna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jan Gebühr Resident Manager ________________________________________ Mercure Hotel Kamen Unna ________________________________________

When travelling and need for a good hotel, this is it

TripAdvisor rating 4.0/5

Arnulf T Couples - 13/10/2018 TripAdvisor review

If you are on the road and you need a nice place to stay overnight, this Mercure is perfect. Close to the Autobahn, but far from the city centre. If you want to go sightseeing, drop this, but if you want a nice, clean and good quality sllep and good food, I recommend this hotel. Nice, polite and serviceminded staff, clean rooms and good beds.

Dear guest, we find it fantastic and we are delighted to receive such a positive feedback from you. Through your feedback you help us to constantly improve and guarantee top quality. We would be pleased if you choose to enjoy our hospitality and our friendly atmosphere during your next stay. FEEL WELCOME! Your hotel management

Always feeling welcomed by all the staff.

Customer review rating 4.2/5

Marc D. C. Business - 21/09/2018 AccorHotels review

excellent service. quality food. great facilities.

Dear Marc C., We very much appreciate your comments regarding your stay at the Mercure Hotel Kamen Unna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jan Gebühr Resident Manager ________________________________________ Mercure Hotel Kamen Unna ________________________________________

Very good

Customer review rating 4.2/5

Giedrius Solo - 18/09/2018 AccorHotels review

The only minus-the AC stopped at night. I had to open the windows They have rabbits in the lawn at the hotel. At least, i have seen these mignonne creatures jumping!!!! :)

Wrong room

TripAdvisor rating 4.0/5

gijs993 Friends getaway - 05/07/2018 TripAdvisor review

We arrived at the hotel and everything was perfectly fine. I booked 2 rooms with both 2 beds in it. When we entered the room we found out we had 2 rooms with both only 1 bed in it. We were not happy with this fact because I booked something else. When we went to the front desk to ask if they could change the room they were really not amused but luckily after one hour of talking we finally got 1 other room.

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Kamen Unna. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Your hotel management

Good

Customer review rating 4.2/5

Anonymous Business - 22/06/2018 AccorHotels review

I like the rooms, they are very good. but the breakfast is way overprices for what you get. For that price there have to be croissants and other luxury bread. The breakfast in Mercure Hamm is way better then in Kamen.

Dear Ingrid S., Thank you for taking the time to share your feedback. We thank your for your personal comments regarding the breakfast in our hotel. The selection of breads and rolls, various sausages, cheeses and jams, various hot dishes, fresh fruit, muesli and cereals a varied and balanced range and offers something for every taste. We endeavor to offer the best possible quality at a reasonable price for our international guests. Sincerely, Jan Gebühr Resident Manager ________________________________________ Mercure Hotel Kamen Unna ________________________________________

Well worth the 4 stars

Customer review rating 4.2/5

B. Couples - 23/04/2018 AccorHotels review

The staff are no one

Dear Erwin B., We very much appreciate your comments regarding your stay at the Mercure Hotel Kamen Unna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jan Gebühr Resident Manager ________________________________________ Mercure Hotel Kamen Unna ________________________________________

nice hotel & room but restaurant menu could improve - especially in the evening

Customer review rating 4.2/5

Anonymous Business - 23/01/2018 AccorHotels review

nice room, excellent bed and very good linnen !! Nice temperature in the room and really controllable; Restaurant menu was very poor in the evening; and there was no bar food; the bar area was not cozy and comfortable; there was no Airport shuttle and no public Transport to the airport

Dear Christina B., Thank you for taking the time to tell us about your experience at the Mercure Hotel Kamen Unna. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jan Gebühr Resident Manager ________________________________________ Mercure Hotel Kamen Unna ________________________________________

Great service, clean rooms, convenient access to A1, good food, friendly staff

Customer review rating 4.2/5

Na Business - 02/01/2018 AccorHotels review

preferred address when visiting Kamen

Dear Nathalie F., We very much appreciate your comments regarding your stay at the Mercure Hotel Kamen Unna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jan Gebühr Resident Manager ________________________________________ Mercure Hotel Kamen Unna ________________________________________
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