Mercure Hotel Duesseldorf Kaarst 4 stars

TripAdvisor rating 4.0/5 494 reviews
Mercure Hotel Duesseldorf Kaarst
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+ 21 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Quiet location

  • Easy access to public transport

  • 250 parking spaces at the hotel

  • Highway intersections in close proximity

  • Hotel surrounded by large green spaces

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 11 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Hotel Duesseldorf Kaarst

Koenigsberger Strasse 20
41564
kaarst
germany

Tel: +4921319690

Fax: (+49)2131/969445

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    DUESSELDORF AIRPORT At 20km / 12 miles

  • By car

    AUTOBAHN A57 At 1km / 0 miles

  • By train

    HAUPTBAHNHOF DUS At 16km / 9 miles

GPS :51.2197, 6.63775

Our accommodations

Plenty of space for relaxing! The Mercure Hotel Düsseldorf Kaarst has 192 comfortable 23-28 sq. m. Standard and Privilege rooms and 45 sq. m. suites, all soundproofed with individual air conditioning. With desk and free wi-fi, safe and HD Flatscreen TV with free programming. A child under 12 years of age sleeps free of charge in the parents' room. Your pet is welcome, EUR 10/night charge.

Standard Room with single bed

  • Max. number of persons: 1
  • Area: From 1
  • Business Desk
  • Bathroom products

Standard Room with queen-size bed

  • Max. number of persons: 3
  • Area: From 28
  • Business Desk
  • Bathroom products

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 28
  • Business Desk
  • Bathroom products

Privilege Room with queen-size bed

  • Max. number of persons: 2
  • Area: From 28
  • Business Desk
  • Bathroom products

Privilege Suite with queen-size bed

  • Max. number of persons: 3
  • Area: From 45
  • Business Desk
  • Bathroom products

Our restaurants and bars

CAROLUS

Type of cuisine: International

Sample our delicious Rhenish cuisine in the Carolus restaurant or why not try one of our international dishes? Take the time to enjoy the green surroundings of the hotel. The restaurant is open daily from 12:00pm to 10:30pm.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HI LIGHT

Photo non contractuelle / Strictly non binding

Our Hi-Light Lounge Bar with its elegant atmosphere is the ideal place for a refreshing drink, an invigorating coffee and a lively conversation with business partners or friends. With Sky TV. Open daily from 9 AM to 1 AM.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 420

  • Maximum capacity: 450 people

  • Maximum banquet capacity: 240 people

Find out more

Our guest reviews for
Mercure Hotel Duesseldorf Kaarst

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

510 reviews

tripadvisor

TripAdvisor Rating 4.0/5

494 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Nice hotel with weaknesses

Customer review rating 4.5/5

Petra S. Business - 03/09/2019 AccorHotels review

the general stay was nice and the hotel appears modern with nicely equipped rooms. The early arrival fee of 30 Euro per room for 2 hours did not seem very reasonable and too much. There was a very loud party going on during the stay and it would have been nice to be informed about it. This made sleeping on the second night quite impossible.

No Wi-fi 3 days in - nightmare if you are traveling for Work

Customer review rating 4.5/5

Penny Business - 17/06/2019 AccorHotels review

Wi-if is critical in todays world and to be into the 3rd straight day with no wi-fi while traveling for work has been atrocious. I even checked to see if we could move to another Mercure Hotel in Düsseldorf and was told the provider for all of the hotels was down. How can that be - I work in Information Technology and know that these issues can be addressed in hours not days. Overall the hotel was clean and the staff tried to be helpful. They helped me coordinate use of wi-if and called so that I could go to the Renaissance Hotel to use their wi-fi. I would give a zero if I could.

Dear Penny, Thank you for taking the time to share your feedback. After checking all the details of your review, reservations and the wifi speed, we just like to ensure that you have stayed at the Mercure Hotel Düsseldorf Kaarst? We are joining as a franchise Hotel to the Accor group and do not have the same Wifi system like the other brand hotels. They informed us about connection problems in the past. The second confusing point is, that we are not located near to the Renaissance Hotel. We are looking forward to clear the confusing situation with you. Sincerely, Sina Parschmann Ass. Manager

Expectations fully exceeded

TripAdvisor rating 4.0/5

Andreas T Business - 10/06/2019 TripAdvisor review

Again and even stayed there for only one night the team of the hotel convinced very much by the friendliness and obligingly way how they treat the guests. This hotel is a Top business hotel is at top location and close to the airport. Great

Thank you very much Andreas T, great feedback! We kindly hope to get the chance to welcome you back soon. Warm regards The team of the Mercure Hotel Duesseldorf Kaarst

Very good expérience

Customer review rating 4.5/5

Verraes E. Families - 22/04/2019 AccorHotels review

Very nice Wellness center.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sina Parschmannn Ass. Manager

Quite pleasant hotel I will certainly return to

TripAdvisor rating 4.0/5

Rudi V Business - 18/04/2019 TripAdvisor review

i was quite happy with my first stay; spacious , clean quiet room. Pleasant "wellness" with sauna and a small but convenient swimming pool with warm water for once. Breakfast was excellent. Warning though for accor members (I am one) rates are much cheaper elsewhere than on the accor website. A call with accor reservation and customer services led to nothing. So instead of booking through the accor website or reservation centre I'm now booking elsewhere. I'm sort of through with accord and compared to IHG, Radisson or Dorint they don't compare well to say the least.

A great stay in Mercure Düsseldorf

Customer review rating 4.5/5

Anonymous Solo - 08/01/2019 AccorHotels review

Every thing was perfect. I was looking for comfort, silence, zen atmosphere and I've been completly satisfied whit it. Loved the breakfast, the hotel crew is very kind and professional. I wasn't able to connect to internet (due to my phone, who doesn't work properly with the wifi). Cosy and relaxing atmosphère, and for those who look for calm like me, this is perfect Perfect breakfast: especially the salted buffet, with a very large choice of products Big, spacy, good layout of the rooms. No noise at all. The single room is very calm, spacy, well decorated and cosy.

Dear Mr P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Team of the Mercure Hotel Dusseldorf Kaarst

Very nice hotel witch great breakfast and wellness facility

Customer review rating 4.5/5

Evrensel S. Families - 16/08/2017 AccorHotels review

Hotel was very nice parking possibility is more than sufficiant hotel is modern from the inside clean rooms breakfast is with enough different tastes and fresh only one lady was not so friendly at the bar but overall personel was friendly and doing there best fresh and tasty inside very nice outside less nice internet wifi is available not super fast but sufficient everyone friendly except one lady at first day at the bar when we asked to unchain the terrace seats because there was no more place she was very unhappy and did not cooperate and was cursing silently alltough i asked it very friendly after that day we havent used the terrace and drank in an other place in duesseldorf very clean room pictures on the site represent the rooms in reality

Excellent, as always!

TripAdvisor rating 4.0/5

darebrax Couples - 17/05/2017 TripAdvisor review

It is our regular hotel when we are nearby. Very friendly staff, modern rooms, really quiet and discreet. We always come back gladly and we will do in the future! We can fully recommend this hotel! :-)

Customer review rating 4.5/5

Anonymous Families - 14/02/2017 AccorHotels review

Alles top

Customer review rating 4.5/5

Anonymous Couples - 18/12/2016 AccorHotels review

Alles was perfect

Very good service

TripAdvisor rating 4.0/5

Pashootan77 Business - 27/09/2016 TripAdvisor review

Location of hotel is quiet and close to Dusseldorf city center by train staff are kind and helpful quality of room and bedding are acceptable breakfast is very good and it is recommended for exhibition or business trip

Dear guest, thank you very much for your feedback. We kindly hope to get the chance to welcome you back soon. Best regards The team of the Mercure Hotel Duesseldorf Kaarst
Customer review rating 4.5/5

Anonymous Solo - 31/08/2016 AccorHotels review

Rooms very comfortable and clean. Good sized bathroom. Breakfast with good range of products but was expensive.

Closeby hotel to visit Duesseldorf

TripAdvisor rating 4.0/5

JurgenVD Family - 14/08/2016 TripAdvisor review

We stayed one night in this hotel, which has a lot of rooms and a huge parking in front. The rooms were big, comfortable but in a very near future will need refurbishment. Staff was very friendly. Compared to the size of the hotel, the breakfast area is rather small and we saw that staff was not sufficient for breakfast, some items not refilled in time. Also a lot of people were in the breakfast area, making it noisy and not cosy to take breakfast. Compared to other Mercure, the choice of breakfast was more limited.

Dear guest, thanky you very much for your valued and detailed feedback. Especially the friendliness of our staff is an important point for us and it's great to hear that you felt well cared. We would like to thank you even for your giving us a hint regarding the breakfast. We kindly hope to get the chance to welcome you back soon. Kind regards The team of the Mercure Hotel Duesseldorf Kaarst
Customer review rating 4.5/5

Anonymous Business - 28/06/2016 AccorHotels review

Alles ok

Very good

Customer review rating 4.5/5

Matthew L. Business - 09/06/2016 AccorHotels review

Have been here almost 3 weeks on work. Service from the entire team is excellent. The front desk, the people in the bar and restaurant in the evening. Room was always clean. All round great. If I can mention one person in particular Vera from the restaurant at breakfast. Just generally happy good service with a big smile. When it works good. But constantly have to reenter code Good for the messe

Customer review rating 4.5/5

Anonymous Business - 04/05/2016 AccorHotels review

All Ok

A very good hotel for a good room price and with friendly and prodessional staff,

Customer review rating 4.5/5

Conny E. Solo - 25/03/2016 AccorHotels review

The only thing to improve is the cooking of eggs at breakfast. It happend more than once that the eggs were not boiled enough and therefore was more like egg soup! A part from that everything always 100% satisfaction with this hotel.

Stay at Mercure Kaarst

TripAdvisor rating 4.0/5

ludo_montfermeil Business - 17/01/2016 TripAdvisor review

Quality of the rooms and the service at the bar very good. Hotel pleasant to stay at. Great breakfast choice. Downsides are small individual bed covers and paying car park (only since recently!). Staff force you to get a parking ticket at reception each time.

Dear customer. What a nice review, thank you fort that! Your nice compliments regarding the Barservice and our staff is very appreciative for us. Pleas be sure that we’ve forwarded it already. The entire Team hope to welcome you back soon. Till then we wish you all the best, Ihr Mercure Hotel Düsseldorf Kaarst

Excellent Hotel

Customer review rating 4.5/5

Myles Couples - 19/12/2015 AccorHotels review

We stayed for 3 nights and found the hotel to be well above expectations. Excellent Check In and great facilities. Food was great and breakfast a delight.

Customer review rating 4.5/5

Anonymous Couples - 08/12/2015 AccorHotels review

Alles war supi :-)

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