Mercure London Hyde Park Hotel 4 stars

TripAdvisor rating 4.5/5 632 reviews
Mercure London Hyde Park Hotel
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Room 1

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Hotel extras

  • Three minute walk from Paddington station

  • In-house bar & restaurant serving authentic local dishes

  • Three dedicated meeting rooms for up to 26 guests

  • Leisure facilities including gym and more

  • 15 minutes from Heathrow Airport

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 3 meeting room(s)
  • Copy/print service available

Hotel location

Mercure London Hyde Park Hotel

8-14 Talbot Square
Paddington
W2 1TS
london
united kingdom

Tel: +442078352000

Fax: (+44)20/73417676

Contact email

Check-in from 14h00

Check out up to 12h00

  • LONDON UNDERGROUND :   FOUR TUBE LINES PADDINGTON

  • By plane

    HEATHROW AIRPORT At 24.14km / 15 miles

  • By train

    PADDINGTON STATION At 0.16km / 0.1 miles

GPS :51.515033, -0.174291

Currently, close to our hotel

Westminster Mile

From 26/05/2019 to 26/05/2019

At 2.7 km

Bupa London 10,000

From 27/05/2019 to 27/05/2019

At 3.1 km

Masterpiece London 2019

From 27/06/2019 to 03/07/2019

At 3.3 km

100% Design London

From 18/09/2019 to 21/09/2019

At 3.3 km

The London Chocolate Show

From 13/10/2019 to 15/10/2019

At 3.3 km

London International Antiquarian Book Fair

From 07/06/2019 to 09/06/2019

At 4 km

Cricket World Cup

From 30/05/2019 to 14/07/2019

At 5.6 km

The Championships Wimbledon, tennis

From 01/07/2019 to 14/07/2019

At 9.3 km

Greenwich+Docklands International Festival

From 21/06/2019 to 07/07/2019

At 13 km

Hampton Court Palace Flower Show

From 02/07/2019 to 07/07/2019

At 17 km

Our accommodations

Family Room

  • Max. number of persons: x3
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Room with 1 King or 2 Twin Beds

  • Max. number of persons: x2
  • Area: From 19
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Standard Room with 1 King Bed

  • Max. number of persons: x2
  • Area: From 16
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Standard Room with 2 Twin Beds

  • Max. number of persons: x2
  • Area: From 16
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Classic Room with 1 Double Bed

  • Max. number of persons: x1
  • Area: From 14
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Junior Suite with 1 King Bed and Balcony

  • Max. number of persons: x2
  • Area: From 30
  • Views: Patio, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

London Street Brasserie

Type of cuisine: Other cooking style

All day dining restaurant open for breakfast, lunch and dinner each day

Lunch

11:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Fully stocked bar, serving light meals and Bar snacks until 23:00 GMT

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 55 m²

  • Maximum capacity: 26 people

Find out more
Mercure London Hyde Park Hotel Meeting Room

Our guest reviews for
Mercure London Hyde Park Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

1,729 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

632 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Mr C N.

Customer review rating 4.3/5

Craig Business - 20/05/2019 AccorHotels certified review

As an Accors Silver member who has taken the time to add his preferences it was disappointing to be provided a room in the basement, I'd question whether the room was actually a superior room as the lady on Check in volunteered to move me on the second night before I'd even seen the room. It was also disappointing to listed to two couples checking into the hotel at the same time being upgraded, overhearing the conversation it was because there were two people. Having travelled from Australia with three suitcases I found the room to be very disappointing, the shower was small and water pressure low. I did take up the offer to move rooms on the second day and the room was much better. Although next to the lift which was again I request that is in my preferences to avoid. On a positive note, the décor of the hotel was good and the gym part of the reason I choose the hotel. Breakfast was disappointing, I had read that the restaurant on the ground floor was great, however the two days I did take breakfast this was not in use and the hot food was Luke warm at best,.

Dear Mr. Craig N., Thank you for taking the time to tell us about your experience at the Mercure London Hyde Park Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sebastian Drabinski Guest Relations Manager

A pleasant stay and hassle free

Customer review rating 4.3/5

Dimitris M. Business - 20/05/2019 AccorHotels certified review

We arrived earlier than the normal check in time but the friendly receptionist checked us in to our rooms without any delay or waiting time. The room on the 5th floor was very pleasant although quite small. Bed was comfortable and the pillow selection of good choice. Neat, tidy and very clean room and bathroom. The only thing missing were some additional amenities such as toothbrush-toothpaste, razors, q tips etc. I also enjoyed the breakfast area and the inner passage to London street. Special mention should be made to the fact that although this hotel is at Paddington, it was very quiet and peaceful.

Dear Dimitrios M., Thank you for taking the time to tell us about your experience at the Mercure London Hyde Park Hotel. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sebastian Drabinski Guest Relations Manager

A great hotel in lovely quiet street overlooking a pretty garden square. Very attentive and helpful staff

Customer review rating 4.3/5

L. Couples - 19/05/2019 AccorHotels certified review

Perfect stay , very smart hotel

Dear Wiszniewski L., We very much appreciate your comments regarding your stay at the Mercure London Hyde Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Drabinski Guest Relations Manager

Fine for a very short stay.

Customer review rating 4.3/5

Anonymous Couples - 19/05/2019 AccorHotels certified review

Mostly satisfactory. Was hard work for placement of luggage and stepping over it.

Dear Mr H., We very much appreciate your comments regarding your stay at the Mercure London Hyde Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Drabinski Guest Relations Manager

Nice hotel in relatively quiet part of Paddington

Customer review rating 4.3/5

Anonymous Business - 18/05/2019 AccorHotels certified review

It was OK. The room door could not fully open due to width of the corridor which was annoying and other guests were quite loud till late hours of the night - otherwise a pleasant stay.

Dear Malgorzata Anna F., We very much appreciate your comments regarding your stay at the Mercure London Hyde Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Drabinski Guest Relations Manager

Nice updated hotel in a great location

Customer review rating 4.3/5

Sergio Couples - 14/05/2019 AccorHotels certified review

Staff was nice and courteous. The location was great, the hotel was beautifully decorated, room was small but comfortable and clean. We specially loved the complementary water and mini bar.

Dear Cyntia M., We very much appreciate your comments regarding your stay at the Mercure London Hyde Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Drabinski Guest Relations Manager

Good stay, breakfats can improve a lot.

Customer review rating 4.3/5

Anonymous Business - 13/05/2019 AccorHotels certified review

Nice stai. Room small, but good. Breakfast is the area that the hotel should improve.

Dear Roberto M., We very much appreciate your comments regarding your stay at the Mercure London Hyde Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Drabinski Guest Relations Manager

Staff was great, breakfast excellent, overall very good stay, thank you.

Customer review rating 4.3/5

Emanuela Friends - 13/05/2019 AccorHotels certified review

Calm and easy

Dear Emanuela B., We very much appreciate your comments regarding your stay at the Mercure London Hyde Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Drabinski Guest Relations Manager

Fantastic stay and felt extremely welcome

Customer review rating 4.3/5

Darran Families - 13/05/2019 AccorHotels certified review

Our first holiday to London and the team at the Mercure London Hyde Park made us feel extremely welcome and was the perfect start to our Europe holiday. Even after we left, we realised our daughter had left her most important toy and the team were so extremely helpful to get it back to us.

Dear Darran L., We very much appreciate your comments regarding your stay at the Mercure London Hyde Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Drabinski Guest Relations Manager

good

Customer review rating 4.3/5

Natalia Solo - 13/05/2019 AccorHotels certified review

good

Dear Natalia M., We very much appreciate your comments regarding your stay at the Mercure London Hyde Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Drabinski Guest Relations Manager

I had great experience at the hotel reception

Customer review rating 4.3/5

Yosh! Families - 13/05/2019 AccorHotels certified review

I stayed 1 night at Mercure hotel near Hyde Park and had great support from the hotel staff. It was on April 14th Sunday. When I arrived there with my family including 3 yr old boy, i noticed we lost our key holder that was with our suitcase keys and home keys. We were completely at a loss, informed to the hotel receptionist in case, and we went back to the way where we passed the day trying to find the keys. Through the day we couldn't find them in the end outside, so we went back to the hotel hopelessly and in bad mood. But when i asked to the female receptionist again just in case as our last resort, then she answered that they had found the keys at reception room then they were about to tell me about it! She also gave me kind symphasized words of our bad situation. I was totally rescued and felt embraced by the receptionist. She completely saved my day, made my family happy again. I cannot say thank you enough to her and staff in the hotel. We were from Tokyo and I often go to other countries both holidays and business. From now on Mercure would be definitely my first choice to stay. It was one of best experience i had in my life.

Dear Yoshitsugu M., We very much appreciate your comments regarding your stay at the Mercure London Hyde Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Drabinski Guest Relations Manager

Excellent days in London, Paddington area.

Customer review rating 4.3/5

Rita R. Families - 12/05/2019 AccorHotels certified review

The hotel location and the staff at reception are excellent! It started with the check in, we felt very welcome! So nice people specially Ms. Renata. The breakfast and restaurant options are excellent! To improve but I understand the facilities limitation, I see the romm size opportunity for 2 adults and 1 child. I felt it was limited. But in general the helpfull staff compensate everything. You have excellent team! Excellent check in, support with attractions booking, availability to talk to the guests and open to help.

Dear Rita R., We very much appreciate your comments regarding your stay at the Mercure London Hyde Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Drabinski Guest Relations Manager

Tidy tiny room

Customer review rating 4.3/5

Sara Families - 12/05/2019 AccorHotels certified review

Not any room to move around but the room had most everything we needed, amazingly. Could have used a shower cap and some lotion.

Dear Sara S., Thank you for taking the time to tell us about your experience at the Mercure London Hyde Park Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sebastian Drabinski Guest Relations Manager

Nice room, a bit small but perfectly laid out.

Customer review rating 4.3/5

Richard Couples - 12/05/2019 AccorHotels certified review

Usual good hotel from the Accors group. Only disapointment was a £81 bar bill for two whiskey and cokes!!! No bar prices on show and wasn't informed that they were serving me a very expensive whiskey, bit shock on check out! Seriously not impressed that two drinks cost almost as much as the room!

Dear Richard B., We very much appreciate your comments regarding your stay at the Mercure London Hyde Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Drabinski Guest Relations Manager
Customer review rating 4.3/5

Dave S. Families - 11/05/2019 AccorHotels certified review

Room was great and very comfortable. Staff helpful and overall experience was really good.

Dear David S., We very much appreciate your comments regarding your stay at the Mercure London Hyde Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Drabinski Guest Relations Manager

Perfect Location in London

Customer review rating 4.3/5

Beth R. Couples - 11/05/2019 AccorHotels certified review

I loved my recent stay at the Mercure Hyde Park. The staff were very friendly and helpful. The room, although very compact, was beautifully clean and extremely quiet. Great bathroom with quality towels, a large shower head and underfloor heating. I loved Room 404, not only because I was able to open the window but also because I could see a beautiful, green tree and down into Talbot Square. Fantastic having the option of using either Paddington or Lancaster Gate Tube Stations, as well as easy access to and from the airport via the Heathrow Express which arrives into, and departs from, Paddington. Loved my walks each day in Kensington Gardens, only a block or so from the hotel. Greatly appreciated my extended check-out time and the fact that the hotel was willing to store my luggage for me until it was time to head back out to Heathrow.

Dear Beth R., We very much appreciate your comments regarding your stay at the Mercure London Hyde Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Drabinski Guest Relations Manager
Customer review rating 4.3/5

Ian Business - 10/05/2019 AccorHotels certified review

Only stayed one night, but was happy and it was comfee

Dear Ian O., We very much appreciate your comments regarding your stay at the Mercure London Hyde Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Drabinski Guest Relations Manager

Comfortable but room too hot

Customer review rating 4.3/5

Joseph Business - 09/05/2019 AccorHotels certified review

The temperature controls were not working right. But otherwise very nice room and comfortable

Dear Joseph C., We very much appreciate your comments regarding your stay at the Mercure London Hyde Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Drabinski Guest Relations Manager

Always a huge pelasure

Customer review rating 4.3/5

Joel S. Business - 09/05/2019 AccorHotels certified review

I had a marvelous time. Having stayed there a lot, I am treated like family by the staff. The room -- my usual one -- was in its usual top form. All praise to the management for directing its staff also like family.

Dear Joel S., We very much appreciate your comments regarding your stay at the Mercure London Hyde Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Drabinski Guest Relations Manager

Fabulous

Customer review rating 4.3/5

Robyn R. Couples - 09/05/2019 AccorHotels certified review

This hotel offers lovely quality rooms in a great location. Lots of little extras like the heated bathroom floor and storage under the bed. Staff are very helpful and knowledgeable.

Dear Roby Wendy R., We very much appreciate your comments regarding your stay at the Mercure London Hyde Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Drabinski Guest Relations Manager
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