Hotel - Mercure Vienna First
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Mercure Hotel

Mercure Vienna First

Desider Friedmann Platz 2 
1010  VIENNA
AUSTRIA

433 reviews
TripAdvisor Rating Based on 433 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking (Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Well-lit parking (Paying, Nearby)
  • 100% non-smoking hotel
  • Air Conditioning
  • WIEN SCHWECHAT

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking (Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Well-lit parking (Paying, Nearby)
  • 100% non-smoking hotel
  • Air Conditioning
  • WIEN SCHWECHAT
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • Self service business centre
  • Copy/print service available
See all services

Our rooms

The hotel has 49 non-smoking rooms. Choose between Standard and Privilege Rooms and the Executive Suite. All rooms feature a functional desk, free WIFI and coffee and tea-making facilities.

  • 49 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating Based on 1,097 reviews

Our guest reviews for Mercure Vienna First

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 433 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Markku Couples - 16/08/2017
« Nice stay at Mercure Vienna First »

Staff in reception were professional and polite. The privilidged room was clean and large. Breakfast was good and it had enough variety. The hotel was located next to the old town. The city center was easy to reach by walking.

AccorHotels certified review
Bernie D. Couples - 11/08/2017
« Short stay in Vienna »

Could not fault it!! Hotel is situated in a very good position and all the staff were so friendly, helpful and engaging.

AccorHotels certified review
Michelle S. Couples - 08/08/2017
« Fantastic »

Wonderful! Very clean, very central, and the staff was very nice and helpful

AccorHotels certified review
Glen P. Couples - 02/08/2017
« GRP »

Very enjoyable stay with the hotel being in a prime location,the staff very friendly and the hotel well presented.

AccorHotels certified review
Paul Couples - 31/07/2017
« Amazing! »

The hotel is situated in a quiet courtyard in the old town of Vienna, very close to a couple of wonderful bars. The main attractions are all within walking distance, as too are two underground stations which enable travel to destinations which are a little further afield. The hotel staff were extremely pleasant and informative on our arrival and the room was immaculately presented and fully equipped. Wonderful hotel in a brilliant location!

AccorHotels certified review
Rob Solo - 31/07/2017
« Great location for a short stay in Vienna. »

Very pleasant. The dark color of the hallways is a bit off-putting, but otherwise a very nice hotel.

AccorHotels certified review
Nili Families - 23/07/2017
« Wonderful! A quiet hidden gem in the heart of Vienna »

We were pleasantly happy to find out that it's possible to find a quiet hotel in the heart of Vienna, as we are very sensitive to noise. We asked for a quiet room not facing any streets and indeed received one. Even though the room was small, it was perfectly equipped with everything one can ask for (and I must admit that before checking in I spoke to Barbara, the rooms division manager, and she told me in advance that they have bigger rooms facing quiet streets if I wish to change, but I didn't). Let will emphasize this once more - the room was quiet even when the window was open and fresh air got in, let alone when it was closed. This was awesome! Receptionists were pleasant and very helpful. Breakfast is great - you have everything you can ask for. I wish they had more vegetarian hot food (like hash browns) but that's just me being extra spoiled. The variety of cheeses, sausages, cereals, yogurts, deserts and fruits is amazing. Room was constatnly clean, mattress was soft, AC and WiFi worked great, shower and amenities were great. Location is great - 5 minutes walk to St. Stephan church, and from there it's about 500 meters further to the Opera House and Albertina (where all the guided tours and buses depart from). It takes ~10-12 minutes overall, through a main shopping street (Karntner street). The hotel is right up the street from Schwedenplatz, an underground station (where you also have guided bus stops), but most importantly next to Morzinplatz, which has a direct 20 minutes bus stop to the Airport. I did not experience any down sides at all. My stay was great and I will definitely recommend this hotel to my friends. I already recommended this hotel to my Aunt. Well done Mercure Vienna First team!

AccorHotels certified review
D. Solo - 22/07/2017
« Perfect »

Excellent

AccorHotels certified review
Anonymous Friends - 21/07/2017
« Top Boutique Hotel in the heart of Vienna »

Not my first time. Great experience as always. Very friendly and professional staff. Very clean and great sleeping comfort.

AccorHotels certified review
Kay Couples - 19/07/2017
« Welcoming and accessible. »

A lovely, welcoming, easy-to-access-Vienna stay. Would definitely recommend.

AccorHotels certified review
Kari Friends - 15/07/2017
« We'd like to visit again »

Hotell & stuff were great and the location was just for us. Peaceful location and walk distance to places were we wanted to go.

AccorHotels certified review
Claudio Couples - 12/07/2017

Everything was great, but the Air conditioning needs improvement. In hot nights the a/c would not cool down the room to a nice temperature to sleep.

AccorHotels certified review
Sandra Couples - 10/07/2017
« Very stylish, trendy hotel »

very good. Hotel spotless and really quirky. Breakfast fine (included). Our only problem was a lack of public spaces to rest in. The bar is not open all day and the seating area in reception is small. We had to find cafes or parks when we would have preferred some outside space at the hotel. Could you have some tables and chairs outside in the square along the entrance wall?

AccorHotels certified review
Russel S. Couples - 10/07/2017
« Good option in Vienna »

Good room, friendly service but disappointing that restaurant is not open over weekend.

AccorHotels certified review
Anonymous Couples - 09/07/2017
« Convenient location, friendly and helpful staff »

We thoroughly enjoyed our stay at the Mercure First. A special thanks to the wonderful reception staff.

AccorHotels certified review
Bob W. Couples - 06/07/2017
« Relax in Bienna »

Ok

AccorHotels certified review
Tracy B. Friends - 03/07/2017
« Tracy B. »

We had a wonderful stay. Hotel is a really good central location. Room - comfy bed, great shower, fridge and kettle a bonus. Staff - friendly, accomodating and polite. Breakfast - AMAZING, great selection of juices plus Prosecco, loads of cereals, fresh fruit and bread selection, Meats, cheeses, fruit and yogurt. Plus hot food - boiled eggs, scrambled eggs, bacon, sausages and frankfurters and happy to make an omlette to order which was delicious. Hotel offers a free walking tour on a Saturday morning at 10am for 2 hours which we loved. Great local guide who takes you to the less known sights and also explains the history of Vienna through the ages and from a personal perspective. We really enjoyed this and thought the guide was great. Would go back if in Vienna again.

AccorHotels certified review
Maurizio M. Families - 02/07/2017
« HOME FROM HOME »

Always a delight to visit Vienna and stay in my favourite hotel.

AccorHotels certified review
Amanda Couples - 01/07/2017
« Lovely holiday »

We had a lovely three nights at the Mercure Vienna First. We had a good welcome with a well equipped and comfortable room. Good service in the restaurant with a lovely breakfast every morning.

AccorHotels certified review
Glenn Friends - 28/06/2017
« Great central location, good area, would consider staying again »

I would consider staying at the hotel again when in Vienna. Walking distance to EVERYTHING basically. WIFI was total crap thought, sorry

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