Hotel - The Sebel Pelican Waters Resort
The Sebel Hotel The Sebel Hotel

The Sebel Pelican Waters Resort

4.4/5 622 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • SUNSHINE COAST
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Cash machine

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Golf  (Nearby)
    • Golf
    • Golf lessons
  • Tennis  (Nearby)
    • Outdoor tennis court (Nearby)
    • Tennis (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 18:00-21:00
    • Opening hours : Week-end 18:00-21:00

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 66 rooms
  • 76 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 20 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Air Cooling System
    • Spa/Jacuzzi in bathroom
    • Telephone
    • WIFI in your room
    • Direct dial telephone
    • Baby bed
    • Satellite/cable colour TV
    • Manual temperature control
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 622 reviews

Our guest reviews for The Sebel Pelican Waters Resort

100% genuine reviews from our guests

Find out more
Anonymous Couples - 09/10/2018 AccorHotels certified review

Good service Good facilities

Dm Families - 09/10/2018 AccorHotels certified review
« Valued for money »

We have been here twice and the kids always enjoyed the 2 big pool, specially the upstairs heated pool. Foods were amazing with the 25% groupon discount. The tennis court is a hit although the availability of the court can be improved as it was mostly booked out.

Roger L. Families - 08/10/2018 AccorHotels certified review
« brief »

once settled in it was comfortable

Melinda Families - 08/10/2018 AccorHotels certified review
« Comfort plus »

Great customer service. Clean and comfortable room

Michael R. Families - 08/10/2018 AccorHotels certified review
« An enjoyable stay at very nice hotel »

My wife and i stayed at the Sebel for our granddaughters wedding. The whole day went very well and your service was excellent. However we all thought that closing the bar so early was very unusual in a hotel where you are staying.

Anonymous Friends - 05/10/2018 AccorHotels certified review
« Rooms were mostly clean but some stain on arm of lounge »

Didn't like the no cancellation policy Was disappointed that no umbrellas were available when it rained Glass coffee table was a hazard

Mary W. Families - 05/10/2018 AccorHotels certified review
« It was only a short stay, but it was very comfortable »

I had no complaints, although I would have felt more secure with a handle or something to hang on to in the shower.

Carina C. Families - 05/10/2018 AccorHotels certified review
« Relaxed, happy and easy experience. »

My stay was fantastic! Noel the concierge was fabulous with my demanding daughter ;) Nothing was an issue. Overall a really lovely experience. Many thanks.

Anonymous Couples - 04/10/2018 AccorHotels certified review

The room itself was lovely. The front of house service was very ordinary.

Gary Families - 04/10/2018 AccorHotels certified review
« The end of a great vacation »

I wish we could have stayed longer here. It was the second last Accor hotel we stayed at before returning home to China. The last one was at the airport. It’s a very nice hotel. The room was spacious and well appointed. We enjoyed the spa. The staff are very friendly and welcoming. A great team. Thanks for making our stay memorable.

David Solo - 04/10/2018 AccorHotels certified review
« Nice »

Staff were friendly and good to converse with

Margaret Couples - 04/10/2018 AccorHotels certified review
« Comfortabe and relaxing experience. »

Overall a good experience. I found the kitchette was very basically equipped - two plates, two cups, two knives, two spoons, etc. A bit difficult to dish up takeaway or cooked food in the room.

Alex Friends - 04/10/2018 AccorHotels certified review
« Cramped, noisy and uncomfortable with unpleasant odour »

Stayed with our daughters in one room with 2 two double beds and did not have a good experience. Booked for 2 nights to attend a wedding but checked out after the first night: there was a strong, unpleasant odour in the room that could be smelled on approach from the corridor. Was it the carpet? The sheets? No idea. Beds were uncomfortable - incredibly soft mattresses with budget pillows, it felt like we were sleeping on a water bed. I had about 3 hours sleep and suffered with neck problems the next day. My husband got out of bed in the middle of the night to unplug the noisy fridge. A particular gripe was that there was no independent lighting - to avoid waking our sleeping daughters (aged 13 and 17) when we came back we could not switch on one small light. The whole lot were linked. I resorted to putting the TV on mute. I also battled with the AirCon controls to switch it off - which appeared not to be possible. It was terribly noisy. The only option was to remove the keycard but lose power. Finally, for the number of people in the room, the bathroom countertop was inadequate. One small basin and just enough space for a couple. Oh yes, and no phone in the room- so Room service could not be ordered without going down in person.... which defeats the whole object of room service. Our daughters ate downstairs in the end. For the money, this was poor. The whole hotel felt tired and the experience was disappointing - something we also felt in Sebel Noosa when we stayed there a few years ago. It seems that Sebel is resting on the reputation of their past, the reality falls way short. We will not stay in a Sebel hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alex Thank you for taking the time to provide me with your feedback. Our resort rooms are hotel in style and don't offer the additional space that our 2 bedroom apartments do for a family with teenagers. I can understand that the room possibly did not suit your needs. As you would be aware the weekend you stayed with us was the Caloundra Music Festival coupled with School Holidays so a very busy time of the year where are room rates are relatively high. I do hope that you consider returning and staying in one of our 2 bedroom apartments, I am certain that you would find these apartments to be spacious and suitable for your family. Thank you again for your feedback and I wish you happy and safe travels. Kind regards Melissa General Manager

Amanda L. Families - 04/10/2018 AccorHotels certified review
« pleasant two night stay »

The room was very nice, however low floor and faced the carpark and road with no view of pool or lake which is on the other side of the hotel. The staff friendly and helpful. Room not made up everyday which is the first time I've experienced this but I guess a mindful cost saving reason. You could get fresh towels and more coffee from the front desk if you needed. Breakfast not included either which I actually though was on the website when I booked.

Graham K. Friends - 04/10/2018 AccorHotels certified review
« Good stay but few problems »

We arrived early on Thursday for a wedding on Saturday at a golf and spa holiday. We got into our room early which was good and room was lovely . My wife asked about a spa on Thursday morning about treatments Thursday, Friday or Saturday morning but there were none available so her and others went elsewhere at some inconvenience. We had a table booked for 15 on Friday night and it took from 7.30pm to 9pm to get the first food. We also found it strange on the night time of the wedding all bars were shut by 11pm and the Sunday night at 9.30pm. Nowhere for residents to purchase alcohol after these times. We were disappointed that we had a dryer but no washing machine when others did. A couple of time we were frustrated with the lift when we went to try and visit friends to borrow stuff we couldn’t get to their floor. We did enjoy ourselves apart from that.

Bryan Couples - 04/10/2018 AccorHotels certified review
« Great stay, felt very welcomed »

Felt very welcomed by staff, no problems at all.

Luana G. Couples - 04/10/2018 AccorHotels certified review
« Great relaxing »

Very pleasant, lovely staff and great location. The older press up and down air conditioning panel was hard to set and observe if it was working. We were in apartment 330 and lucky we didn’t stay in middle of summer and hotter weather.

Graham W. Families - 03/10/2018 AccorHotels certified review
« Great place, great staff and a fantastic place to stay »

As above

Stephen Families - 02/10/2018 AccorHotels certified review
« Lovely oasis »

Awesome holiday in beautiful surrounds.

Anonymous Families - 02/10/2018 AccorHotels certified review

It was great and relaxing

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