The Sebel Pelican Waters Resort 4 stars

Customer review rating 4.4/5 1,356 reviews
The Sebel Pelican Waters Resort
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Hotel extras

  • Views of the heritage listed Glasshouse Mountains and the Greg Norman designed golf course.

  • Fantastic lagoon pool, heated lap pool, 24hr gym and tennis court access for all

  • Complimentary Wi Fi available for all resort guests.

  • Spoil yourself with a treatment at the Pelican Waters Day Spa

  • The Grill Restaurant & Bar is conveniently located on the ground floor

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • SUNSHINE COAST
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Cash machine
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
  • Tennis
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available

Hotel location

The Sebel Pelican Waters Resort

38 Mahogany Drive
4551
pelican waters
australia

Tel: +61754374666

Fax: (+61)7/54374655

Contact email

Check-in from 14h00

Check out up to 10h00

  • AIRPORT SHUTTLE :  

  • By plane

    BRISBANE AIRPORT At 93km / 57 miles

  • By plane

    SUNSHINE COAST At 38km / 23 miles - Shuttle paying

  • By train

    LANDSBOROUGH At 24km / 14 miles

GPS :-26.837102, 153.091293

Our accommodations

2 Bedroom Deluxe Apartment

  • Max. number of persons: ‌4
  • Area: From 25
  • Views: Pool side, Golf view *

* Subject to availability

  • High speed internet
  • Ironing board and flat-iron
  • Direct dial telephone(...)

1 Bedroom Spa Suite

  • Max. number of persons: ‌2
  • Views: Mountain view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Ironing board and flat-iron
  • Phone
  • Direct dial telephone(...)

1 Bedroom Spa Suite with Pool View

  • Max. number of persons: ‌2
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Ironing board and flat-iron
  • Phone
  • Direct dial telephone(...)

Classic Room 1 Queen Bed

  • Max. number of persons: ‌2
  • Area: From 30
  • Views: Golf view, Mountain view, Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Direct dial telephone(...)

Classic Room Two Double Beds

  • Max. number of persons: ‌4
  • Views: Golf view, Mountain view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Classic Room Two Double Beds with Pool View

  • Max. number of persons: ‌4
  • Area: From 30
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone
  • Direct dial telephone(...)

1 Bedroom Apartment

  • Max. number of persons: ‌2
  • Views: Mountain view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

2 Bedroom Apartment

  • Max. number of persons: ‌4
  • Area: From 25
  • Views: Mountain view, Golf view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

3 Bedroom Apartment

  • Max. number of persons: ‌6
  • Area: From 25
  • Views: Mountain view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Our restaurants and bars

THE GRILL

Type of cuisine: Bistro

Located on the ground floor, Cienna Restaurant is open daily for breakfast. It also serves lunch from Thursday to Sunday and dinner from Monday to Saturday. The restaurant is available to both hotel guests and the general public.

Lunch

12:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE GRILL BAR

Photo non contractuelle / Strictly non binding

Located on the ground floor, Cienna Bar serves light meals and drinks. The perfect place to chill out.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 378 m²

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 260 people

Find out more

Our guest reviews for
The Sebel Pelican Waters Resort

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

1,356 reviews

Last minute stay - great experience

Customer review rating 4.4/5

Jeremy Couples - 10/06/2019 AccorHotels certified review

We were up from Brisbane for the day and stopped into the excellent restaurant for dinner. On a whim, we decided to stay the night. The staff member remembered us from our last stay 10 months ago and was such a pleasure to deal with. We will definitely be back again!

Very enjoyable and friendly staff

Customer review rating 4.4/5

Geoffrey N. Business - 10/06/2019 AccorHotels certified review

Received an upgrade which was very nice,the staff at reception were very helpful the room was clean and quite spacious,the restaurant was of high quality so overall it was a great trip

Customer review rating 4.4/5

Mark Friends - 10/06/2019 AccorHotels certified review

Relaxing & comfortable.

Dear Mark, Thank you for taking your time to share your kind feedback, this is truly appreciated. I am glad to hear that you had a wonderful stay with us and had a relaxing and comfortable visit. Once again thank you for sharing and we look forward to welcoming you back again soon.

Magnificent

Customer review rating 4.4/5

Nicolas N. Couples - 10/06/2019 AccorHotels certified review

Brilliant on all levels. From the food to the view to the suite. Just brilliant

Dear Nicolas n., A memorable holiday is exactly what we try to create for our guests and we are delighted to hear we were able to create this experience for you! We were so pleased to read that you enjoyed your stay with us, we strive to provide superior service in all departments and to know that we did this for you is so wonderful. We look forward to welcoming you again soon.

We've stayed there before and on each occasion we have been delighted with our stay.

Customer review rating 4.4/5

Ian I. Couples - 09/06/2019 AccorHotels certified review

Everything was great.

weekend getaway

Customer review rating 4.4/5

Helen Couples - 08/06/2019 AccorHotels certified review

convenient, helpful staff

Dear Helen P., A memorable holiday is exactly what we try to create for our guests and we are delighted to hear we were able to create this experience for you! We were so pleased to read that you found our staff to be helpful! I will share your great feedback with the team as this will surely put a big smile on their faces. We look forward to welcoming you again soon.
Customer review rating 4.4/5

Peter J. Couples - 07/06/2019 AccorHotels certified review

Very pleasant

Dear Peter J., Thank you for your kind review about The Sebel Pelican Waters. We appreciate your comments and are so pleased to know that you had a pleasant stay with us. We look forward to welcoming you back soon.

Lovely place to stay.

Customer review rating 4.4/5

Anonymous Friends - 07/06/2019 AccorHotels certified review

Lovely unit, great view. Loved the staff at the eatery... especially rachyl. Would have liked more than one game of golf and think the golf could be more accessible for people staying. eg... needed a member to invite for competition. not much availability.

Great

Customer review rating 4.4/5

Sue N. Friends - 06/06/2019 AccorHotels certified review

Great experience. Staff very helpful and friendly

Dear Susan N., We very much appreciate your comments regarding your stay at the The Sebel Pelican Waters Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Golf trip while also staying relaxed

Customer review rating 4.4/5

S M. Friends - 05/06/2019 AccorHotels certified review

Getaway escape accommodation turned into a group golf weekend. Most played but those who didn’t enjoyed a spa treatment and simply relaxed.

Dear S M., A memorable holiday is exactly what we try to create for our guests and we are delighted to hear we were able to create this experience for you and your group! We were so pleased to read that you enjoyed your golfing weekend and the day spa was able to create some relaxing memories for those who weren't golfing. We look forward to welcoming you again soon.

Customer service was poor in both the restaurant and reception.

Customer review rating 4.4/5

Heidi Business - 05/06/2019 AccorHotels certified review

As said above, your team was severely lacking in customer service and friendliness in the restaurant and front desk, for what i paid for accommodation and for the food i was highly disappointed.

Dear Heidi, Thank you for taking the time to tell me about your experience at the The Sebel Pelican Waters Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am both surprised and shocked to learn that you found the service in the resort to be lacking, and the quality of our food. These are certainly not comments that I normally receive about the team or our food. I have tried to phone the number that was registered on check-in today but am not able to get in contact with you. I am available at any time should you wish to provide me any specific feedback, as I certainly would be grateful. My phone number is 07… Sincerely, Melissa General Manager

a secret hideaway

Customer review rating 4.4/5

Lorenzo L. Couples - 05/06/2019 AccorHotels certified review

it was good to stay like this even if your far away from the action..more like a getaway to leave stress behind.although its far away you've got a lot of beaches around and it's good if you stay more like approaching summer.

Dear Lorenzo L., We very much appreciate your comments regarding your stay at the The Sebel Pelican Waters Resort. It is always a pleasure to receive positive feedback. A memorable holiday is exactly what we try to create for our guests and we are delighted to hear we were able to create this experience for you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

A very nice place to stay

Customer review rating 4.4/5

Bill C. Couples - 05/06/2019 AccorHotels certified review

On the positive side: Great hotel with good rooms with great views and very friendly helpful staff. On the negative side: 1. The dinner menu badly needs some more basic, lower priced items...because of this we chose to dine out frequently. 2. Also, the "Bar Area" has absolutely NO ATMOSPHERE to encourage people to drink there. It is too big and cold in appearance. A bar should be more cosy and inviting, but this is not the case because it is combined with the dining area. 3. There was no minibar

Dear Bill C., Thank you for choosing to stay with us and thank you for taking the time to share your experience with us here. I am very sorry to hear that your experience with The Grill went below your expectation. Please rest assured that we will not take this lightly and I will share your comments with the relevant managers. Your feedback is extremely valuable. You are correct, there is no minibar in our rooms however we do have a kiosk beside our Reception which stocks all of the essentials plus some extra treats. We very much appreciate your feedback about the rooms, views and in particular our staff. I will share your great feedback with the team as this will surely put a big smile on their faces. We truly hope that you will be able to visit us again in the future and myself and the team look forward to welcoming you again soon.

Nice but not one i would rave about

Customer review rating 4.4/5

Anonymous Business - 05/06/2019 AccorHotels certified review

Was very supprised at the cost of the meals. Way over priced for what they are offering.

Dear Andrew B., Thank you for choosing to stay with us and thank you for taking the time to share your experience with us here. I am very sorry to hear that your experience with The Grill went below your expectation. Please rest assured that we will share your comments with the relevant manager. We very much appreciate your feedback, it is through feedback such as yours that we are able to identify the areas our guests feel were not up to expectation. We truly hope that you will be able to visit us again in the future and myself and the team look forward to welcoming you again soon.

Room was nice, front counter staff were great, bar and breaky service was below expectations

Customer review rating 4.4/5

Kate O. Business - 05/06/2019 AccorHotels certified review

We came with the Bruce Campbell group. The room was lovely thank you, thegirls on the front counter were GREAT but unfortunatley the car and restaurant staff were under a bit of pressure with influx of people, which I though could've been handled a bit better.

Dear Kate O., Thank you for taking the time to share your experience with us here. I am very sorry to hear that you found The Grill to be under pressure. Please rest assured that we will not take this lightly and I will share your comments with the relevant manager. We very much appreciate your feedback about the room and our front office team. I will share your great feedback with the team as this will surely put a big smile on their faces. We truly hope that you will be able to visit us again in the future and myself and the team look forward to welcoming you again soon.

Amazing

Customer review rating 4.4/5

Fiona Couples - 04/06/2019 AccorHotels certified review

Lovely friendly and welcoming staff, rooms were spotless and the food was just amazing!

Truly welcoming hotel

Customer review rating 4.4/5

John M. Couples - 04/06/2019 AccorHotels certified review

A joy!

Was a great place to stay

Customer review rating 4.4/5

Heath Couples - 04/06/2019 AccorHotels certified review

Everything was really good. We had a golf tournament on so the proximity to the golf club was fantastic. The only thing on the stay that was annoying was the flashing red lights on the fire system right above the bed. They are really annoying and as we are both light sleepers was like a strobe light in our room.

Lovel place to have a relaxing time

Customer review rating 4.4/5

Anonymous Couples - 29/05/2019 AccorHotels certified review

Nice rooms and view with lovely pool and breakfast. Lovely set up.

Mrs

Customer review rating 4.4/5

Olivia S. Solo - 28/05/2019 AccorHotels certified review

Great rooms, service and location. Very friendly staff and great customer service.

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