Hotel - The Sebel Pelican Waters Resort
The Sebel Hotel The Sebel Hotel

The Sebel Pelican Waters Resort

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4.3/5 117 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Babysitting on request
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • SUNSHINE COAST
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Golf
    • Golf (Paying)
    • Golf lessons (Paying)
  • Tennis
    • Outdoor tennis court
    • Tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 18:00-21:00
    • Opening hours : Week-end 18:00-21:00

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 66 rooms
  • 76 non-smoking rooms
  • 4 rooms for people with reduced mobility
    • Manual temperature control
    • Shower
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 117 reviews

Our guest reviews for The Sebel Pelican Waters Resort

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Jeff S. Couples - 09/02/2018
« Very good service and quality hotel. »

Received a room upgrade on arrival and enjoyed our stay. Great service from staff and good food and good value.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeff S., We very much appreciate your comments regarding your stay at the The Sebel Pelican Waters Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am extremely happy you enjoyed your complimentary room upgrade to a 1 Bedroom Apartment. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melissa Evans

AccorHotels certified review
Temora S. Families - 09/02/2018
« Rooms not up to standard »

The continental breakfast and pool was lovely but the room was not up to standard. The air conditioning is so loud it sounds like a trucks engine running in your room especially when it is in auto switches between speeds. The beds are so uncomfortable and the worst I have ever stayed in. The two doubles in the room may as well be king singles, the springs were broken in one of the bed, standard hotel room is so tiny and not what you would expect in australia but maybe UK and Europe. Noise from aircon at night and uncomfortable bed equals us never staying at this hotel. My parents stayed in the very large 1 bedroom unit which was great in size but the same problem with the air con unit if not worse. The two seater sofa in a large unit is too small to lay on and relax while on holidays.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Temora S., Thank you for taking the time to tell us about your experience at the The Sebel Pelican Waters Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem of the noisy air conditioning and uncomfortable beds. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Melissa Evans General Manager

AccorHotels certified review
W P. Couples - 04/02/2018
« Good »

Nice experience.

AccorHotels certified review
Anonymous Couples - 04/02/2018
« It was an enjoyable experience. »

We were very impressed with The Sebel Pelican Waters. The resort room was very nice. The food was delicious. The swimming pools were great. The location was perfect for a relaxing break. The gymnasium and the Front desk customer service were all very good.

AccorHotels certified review
Lyn M. Families - 04/02/2018
« great weekend »

the room was great, food was excellent and the staff friendly and helpful

AccorHotels certified review
Ross C. Friends - 03/02/2018
« Brilliant...bang for bucks. »

Great experience and our group of 20 over the Australia Day long weekend we're all very satisfied with the rooms, pool and restaurant. I would like to make a special mention of one employee that offered fanastic service at the restaurant, Jade is a absolute asset to Accor as her conduct was of a very high standard and professional service with a smile to match. Thanks Jade, everyone in the group was very impressed. Ross C.

AccorHotels certified review
Peter &. E. L. Couples - 02/02/2018
« Nice quiet few days Break »

Although we have stayed at the Sebel at Pelican Waters a number of times we really enjoy coming back. This way we can see that the service, and all the staff are continually improving our stay. The rooms are clean and well cared for and the views over the pool and the golf coarse are beautifull to wake up to. Very friendly and knowledgeable staff help to make our stay more enjoyable. We have advantage Plus cards so the first class meals in the resturant are a bonus. If there is any criticism with the system it's a pity we can't use our Accor Points to stay at this lovely Resort.

AccorHotels certified review
E S. Families - 02/02/2018
« excellent facilities »

I loved the ambience and the amazing view from the pool. The new gym was fantastic and the opportunity to borrowing tennis racquets and balls free of charge to use on the tennis court was terrific. The rooms were spotless clean. I also loved the fact that crockery and cutlery were supplied as well as tea and coffee making facilities. There was a Gideon's Bible available ( for all to use) in the bed side table drawer was an added bonus.

AccorHotels certified review
Deborah R. Friends - 02/02/2018
« Very relaxing and lovely staff »

On arrival staff were super friendly. Our room was ready nice and clean . Parking was easy and getting around the Resort was also very easy. My friend and I just wanted to rest up and the Pelican Resort was the perfect place. We would definitely come back.

AccorHotels certified review
David D. Couples - 01/02/2018
« extended hospitality »

Excellent congratulation to excellence in Customer Service from Noel, Rebecca Jade and Mickey.

AccorHotels certified review
Steven P. Couples - 31/01/2018
« Amazing place to stay »

Great service, beautiful accommodation with a amazing golf course right at your door step

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven Plumpton, We very much appreciate your comments regarding your stay at the The Sebel Pelican Waters Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kelly Nicholls

AccorHotels certified review
Ralph D. Families - 31/01/2018

A really lovely stay for families. Facilities are awesome. Restaurant is fantastic.

AccorHotels certified review
Sue Families - 31/01/2018
« Stay was perfect, very clean, airy and light and awesomely friendly staff »

We had a very positive stay and have fond memories of our 3 day mini break

AccorHotels certified review
Sandra Couples - 30/01/2018
« Quiet area to relax »

Alright. A lot of issues need to be improved. Keyless cards being void by mobile phones, stale smell in hallways, rooms smelt like poo and mould. The lobby area was very nice and staff were very welcoming.

AccorHotels certified review
Fiona Friends - 30/01/2018
« Very nice resort, surroundings and rooms »

We had a fantastic time there and the facilities were all good. The rooms were large and with two friends sharing was plenty of room. The pool was large and really nice with plenty of shaded areas and the restaurant was nice.

AccorHotels certified review
Anonymous Friends - 28/01/2018
« Satisfying »

The hotel offers a serene environment that ensures rest and relaxation

AccorHotels certified review
Aussie B. Families - 28/01/2018
« Happy »

It was relaxing and just what we needed for the Australia day long week end

AccorHotels certified review
Charlette Couples - 28/01/2018
« Altogether, a fantastic stay. »

Everything was great. It was wonderful to have breakfast provided each morning. A good way to start the day. The pool was well maintained and we used it daily.

AccorHotels certified review
Lisa Friends - 28/01/2018
« Very happy with our Sebel Pelican Waters experience »

We booked 12 rooms for 4 nights for our basketball competition, accommodating 56 people and we are all still raving about our stay. Everything went so smoothly from the original contact and booking right through to check in and check out. The rooms were fabulous with ample kitchen facilities to cook for 4 teams of hungry basketballers. The facilities: pools, tennis courts, BBQ area were all perfect - we couldn't wish for better. Yes, we had a couple of players push the rules but this was handle professionally by the resort and we were made aware of this without too much fuss and were able to sort the teenagers out quickly. Sadly we didn't get to utilise the restaurant however the menu and setting looked amazing. As a team manager I didn't get a lot of time to enjoy the resort as a relaxed guest so look forward to the time when I can return again and take in all that the property has to offer. Thank you Sebel Pelican Waters for taking such good care of our group. Your property has helped create many wonderful memories for the 44 players who had the privilege to stay. You can rest assured that many, many of us will be recommending your property to our family and friends.

AccorHotels certified review
James Couples - 28/01/2018
« Peaceful quiet place to rest »

The Sebel Pelican Waters is a great peaceful place to stay. The room are clean well appointed and the staff cant be faulted. Will be coming back again.

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