Hotel - The Sebel Pelican Waters Resort
The Sebel Hotel The Sebel Hotel

The Sebel Pelican Waters Resort

4.4/5 810 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • SUNSHINE COAST
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Cash machine

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Golf  (Nearby)
    • Golf
    • Golf lessons
  • Tennis  (Nearby)
    • Outdoor tennis court (Nearby)
    • Tennis (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 18:00-21:00
    • Opening hours : Week-end 18:00-21:00

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

  • 66 rooms
  • 76 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 20 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Air Cooling System
    • Spa/Jacuzzi in bathroom
    • Telephone
    • WIFI in your room
    • Direct dial telephone
    • Baby bed
    • Satellite/cable colour TV
    • Manual temperature control
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 810 reviews

Our guest reviews for The Sebel Pelican Waters Resort

100% genuine reviews from our guests

Find out more
Brenda Families - 08/12/2018 AccorHotels certified review
« Very relaxing and one of the best family trips we have had. »

Very pleasurable. Rooms clean and had everything we needed. Accessed gym and pool and were great. Continental breakfast was nice.

Meredith W. Couples - 08/12/2018 AccorHotels certified review
« Wonderful peaceful outlook! »

From check in with very pleasant staff who could not do too much for me to dining room staff most attentive and accommodating and finally check out staff once again being great. The room was very comfortable and roomy from the bed to the couch and tub chairs. Dining setting fine and a well equipped small kitchen to work in for short stays made meal preparation easy. Balcony furniture was good for a quiet drink or meal with wonderful views over the water.

Josephine L. Couples - 08/12/2018 AccorHotels certified review
« Relaxing »

Really great, service was exceptional. the room was perfect.

Anonymous Couples - 08/12/2018 AccorHotels certified review
« Different »

Had a lovely weekend. Lovely clean modern and spacious accomodation. Loved having thr restaurant and bar to use on premises

Wendy W. Couples - 08/12/2018 AccorHotels certified review
« Wendy & Tony W. »

It was a quick few days away to recharge out batteries. It was relaxing and a great place to stay. Room was very comfortable and clean. The resort was excellent value, we found the staff very helpful and polite. It was an added bonus to have a delightful breakfast each morning. We will come back next year.

Mark Couples - 08/12/2018 AccorHotels certified review
« relaxing »

Fantastic, relaxing and good value

Hari K. Couples - 08/12/2018 AccorHotels certified review
« Lovely hotel we had 2 beds as husband and wife we could not sleep in the same bed as the bed was uncomfortable and gave us back ace. »

Good food Lovely location Beds were not good at all I would not stay again due to this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Harinder B., Thank you for taking the time to tell us about your experience at the The Sebel Pelican Waters Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Melissa Evans General Manager

Susan B. Couples - 08/12/2018 AccorHotels certified review
« Nice hotel »

We enjoyed the atmosphere, room, pool and restaurant. Great toiletries! Wasn’t as pleased when conferences on multiple days meant there was no underground parking for us as guests.

Rhonda Families - 07/12/2018 AccorHotels certified review
« Great place to stay »

Apartment had everything we needed, although I found the main bedroom bed uncomfortable & air conditioning really noisy. Resort facilities were very good. Location was nice and quiet, staff very friendly and courteous. We loved The Grill restaurant, the food was awesome!

Campbell &. H. R. Couples - 07/12/2018 AccorHotels certified review
« Mini break for my 60th birthday »

We were very happy to get a call prior to our stay to inform us of an upgrade from standard room to a one bedroom apartment for our mini break of 2 nights. We have only attended for lunch there previously altho we are accor club members but had had a groupon voucher for this mini-break. The dinner we had was very nice, service was very good from reception, dining room - Hannah and the Senior in front of house (apologies as can't recall his name) his cocktails were lovely too. We were a little disappointed with the kitchen items in the apartment none of which matched and there was very limited items in the cupboards. We also noted the deck table had wobbly legs which is a potential hazard for guests should they have items on the table. The furniture couch & chairs is very low for anyone with any type of issue re knees or hips and this might be considered in future as there are several guests no doubt in their senior years although not listed as disabled. The pool gate was a bit temperamental in responding to our card. We will return for a future visit and would recommend the Sebel to friends, we currently do have friends staying with you this week.

Graeme W. Couples - 07/12/2018 AccorHotels certified review
« A relaxing, much needed long awaited getaway weekend to recharge the batteries. »

We both had a great time and enjoyed the time away from our hectic schedule. The service was fantastic and food was outstanding.

Janice H. Families - 07/12/2018 AccorHotels certified review
« Mrs Janice H. »

We had a wonderful relaxing stay, great service and wonderful food

Anonymous Couples - 07/12/2018 AccorHotels certified review

Was a nice stay room was clean and well equipped, some marks on walls could do with a paint and aircon struggled to keep room cool but overall was a nice hotel.

Traci Couples - 07/12/2018 AccorHotels certified review

Very relaxing

Jenny Couples - 07/12/2018 AccorHotels certified review
« Nice and clean rooms good facilities for venues. »

Nice place to stay clean and staff very good . But the rooms are not serviced and for a five night stay was not provided with any cleaning products or equipment . The kitchen was also ill equipped for self catering . The facilities are very good as is the restaurant. It’s a good place to stay if you are a golf lover otherwise it’s a bit out of the way to shops and beach .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennifer R., Thank you for taking the time to tell us about your experience at the The Sebel Pelican Waters Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Melissa Evans General Manager

Mark G. Couples - 07/12/2018 AccorHotels certified review
« Was ok but not the best for anniversary »

30 year anniversary , no champagne on arrival ,$19 for brekky bit pricey , hallway musty smell ,

Diana P. Couples - 07/12/2018 AccorHotels certified review
« Most enjoyable »

We were very impressed with the location, the room, the service, the friendliness and efficiency of staff and the outlook over the lake and golf course. In particular, we were pleasantly surprised and appreciative that the cook remembered and catered for my initial request for a slice of gluten free toast on the first morning of our stay and immediately provided the same as soon as she saw us enter the restaurant on subsequent mornings. The only negative of our time at the resort was loud noise from guests echoing up to the room from the area downstairs outside the restaurant late at night.

Helen M. Solo - 07/12/2018 AccorHotels certified review
« Very pleasant destination. »

I was upgraded to a one bedroom apartment, which was a delightful surprise. My only complaint.....and I'm not a whinger.....is that the bedroom has no blackout blind above the bed where the east facing windows are covered only by very light weight WHITE venetian blinds. The sun comes up at 0430 in summer and it was like a fluoro light was turned on every morning. There was no way to fix the problem.

Anonymous Couples - 07/12/2018 AccorHotels certified review

Very enjoyable.

Ricky M. Friends - 05/12/2018 AccorHotels certified review
« Mixed emotions »

Accommodations and facilities are okay. The only sour point is the attitude of the lunch time staff at the Grill Restaurant. The lunch food is good. The manners of the waiting staff leave much to be desired. The way we were treated was a bit rude. It has something to do with the lunch Scoopon voucher deal. They were strict in seating arrangements, very curt in the menu and order restrictions and dismissive in the way we were welcomed and attended to at the entrance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aristeo M., Thank you for taking the time to tell us about your experience at the The Sebel Pelican Waters Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Melissa General Manager

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