Mercure Warragul 4 stars

TripAdvisor rating 4.5/5 172 reviews
Mercure Warragul
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+ 18 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Ideally situated in the CBD

  • Complimentary Secured Parking

  • Complimentary 24/7 Gym Access

  • Modern Event Spaces

  • Privilege King Spa Rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • TULLARMARINE
  • Early check-in/Late check-out
  • Cash machine
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
Business services
  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Warragul

23 Mason Street
3820
warragul
australia

Tel: +61356183500

Fax: (+61)3/56183599

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    TULLARMARINE At 130km / 80 miles - Shuttle paying

  • By train

    WARRAGUL STATION At 0km / 0 miles

  • By train

    WARRAGUL STATION At 0km / 0 miles

GPS :-38.162985, 145.933241

Our accommodations

Superior Room 1King Bed

  • Max. number of persons: ‌2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Superior Room 2 Queen Beds

  • Max. number of persons: ‌4
  • Area: From 27
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Premier Spa Suite with King Bed

  • Max. number of persons: ‌3
  • Area: From 27
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

PRIVILEGE KING ROOM

  • Max. number of persons: ‌3
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

NEWMASON EAT DRINK RELAX

Type of cuisine: Bistro

Newmason Eat Drink Relax Bistro is part of the Mercure Warragul complex.* It offers breakfast, full bistro dining and wood fired pizzas, with Alfresco dining and a function room options available. *Limited Accor Member benefits available.

Lunch

11:30 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUNGE BAR

Photo non contractuelle / Strictly non binding

The Lounge Bar is perfect for guests to relax and have an enjoyable conversation. It features an alfresco area outdoor terrace and TAB facilities. Loyalty Member Discounts not applicable.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
Mercure Warragul

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

2,128 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

172 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

great service

Customer review rating 4.6/5

Deb B. Business - 16/06/2019 AccorHotels certified review

excellent motel - comfy bed - excellent service - my only complaint would be the very strong smelling perfume/deodoriser used in reception - most off putting especially to someoine with asthma (like me!)

Dear Deb, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

Welcoming reception with comfortable accomodation and good dining experience.

Customer review rating 4.6/5

Ross P. Business - 16/06/2019 AccorHotels certified review

Very good

Dear Ross, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

Great room, nice and quiet, comfy bed

Customer review rating 4.6/5

Graham Couples - 14/06/2019 AccorHotels certified review

I have been staying at Mercure Warragul on the Queens birthday weekend ever since it opened, so it either our 3rd or 4th time, don’t think it is 5 years, so we are a repeat valued customer.. last year our nightly rate seemed a bit excessive, but seemed fine this year, as we were out all of the days at an event not far away we used the Mercure for both breakfast and the evening meal, lovely meals and value for money.. as I said above I believe we are now a valued and repeat customer who will be there again next year, who knows, you may have a nice deal for us then

Dear Graham, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We thrive on our repeat clientele and look forward to seeing you next year if not early. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

Work Trip experience

Customer review rating 4.6/5

Matt Business - 14/06/2019 AccorHotels certified review

Great. Staff were approachable and service excellent. There is a bar / restaurant downstairs and the put the STate of Origin on the TV and let us be noisy. Parcels passed on and free gym is next door. Beds soft and comfy which unfortunately kept me out of the gym.

Dear Matthew, Thank you for the great review of our hotel! We hope your favourite team won the match that night :) We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

Very good

Customer review rating 4.6/5

Bryana Business - 13/06/2019 AccorHotels certified review

Very good, room was clean and food was great

Dear Bryana B., We very much appreciate your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

Absolute luxury in a country town

Customer review rating 4.6/5

Fiona Couples - 11/06/2019 AccorHotels certified review

My husband and I stay at the hotel when we have a function at one of the local footy clubs he's affiliated with and this stay was the same as our previous stays - great!! We love the Mercure Warragul.

Dear Fiona, We very much appreciate your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

Really enjoyable

Customer review rating 4.6/5

Jennifer Business - 11/06/2019 AccorHotels certified review

Hotel staff were friendly and rooms were very clean. Wifi worked really well!

Dear Jennifer J., We very much appreciate your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

excellent accommodation

Customer review rating 4.6/5

Kaye T. Families - 11/06/2019 AccorHotels certified review

We enjoyed the peace and quiet and great standard of our accommodation

Dear Kaye T., We very much appreciate your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

Ticked all the boxes!

Customer review rating 4.6/5

Narelle N. Families - 10/06/2019 AccorHotels certified review

Very nice motel, friendly service, spacious rooms, love the headboards! Walking distance to shops, park, etc. Clean. Free parking!

Dear Narelle N., We very much appreciate your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.
Customer review rating 4.6/5

Anonymous Business - 09/06/2019 AccorHotels certified review

Hotel being paid by University. I was advised by reception that $50 requested would not come out of account but only be processed if there was damage etc. the outcome was that $50 did come out of my account ie on standby so that it cannot be used. I specially asked about this as my card was almost maxed out - I was waiting to be paid, which came next day. The consequences was that my account was overdrawn. I don’t know if I will be charged for this. Should be made clear to University so the money can be made available. I was sent to the wrong room number so had to call down to find out was going on. Room good, spacious and comfy bed. The pass to the gym didn’t work so the people at the gym had to change the card. Due to my experience on check in I was particular with which card was being charged on leaving.

Dear Edwin P., Thank you for taking the time to tell us about your experience at the Mercure Warragul. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We completely understand your perspective on pre-authorisation and we will definitely review to see that our guests are not inconvenienced in any way. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

We enjoyed our stay at Mercure Warragul.

Customer review rating 4.6/5

John Couples - 09/06/2019 AccorHotels certified review

The experience was consistent with what we would expect from a quality hotel. The receptionist was a little confused by our pre-payment arrangements.

Dear John G., We very much appreciate your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive a gift of feedback and apologise for the confusion with payment. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.
Customer review rating 4.6/5

Shane M. Business - 06/06/2019 AccorHotels certified review

Dissapointing, I was using a collegues c/card to accommodation and advised when booking. However, when checking in, reception advised I needed written authorisation and as it was after 5.00 he had left the office. I had stayed before and had authorisation previously so didn't think it was required again. Breakfast was partly cold when served.

Dear Shane M., Thank you for taking the time to tell us about your experience at the Mercure Warragul. With rapid changes in the banking sector and compliance with PCI DSS, we are simply following the requirements without much interruptions to our booking process. We apologise for the inconvenience and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

Brilliant

Customer review rating 4.6/5

Jackson Couples - 04/06/2019 AccorHotels certified review

Room was fantastic, staff were amazing

Dear Jackson R., We very much appreciate your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

Lovely comfortable room.

Customer review rating 4.6/5

Margaret Business - 04/06/2019 AccorHotels certified review

Excellent bed. Perfect location in the centre of town.

Dear Penny W., We very much appreciate your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

Clean spacious well appointed rooms and facility

Customer review rating 4.6/5

Fiona Couples - 04/06/2019 AccorHotels certified review

We were greeted by friendly staff. Our room was modern and clean. The building was well maintained and decorated to a excellent standard. Restaurant and bar downstairs was handy.

Dear Fiona A., We very much appreciate your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

Great but could be better

Customer review rating 4.6/5

Andrew Business - 03/06/2019 AccorHotels certified review

Although I slept like a log, there was a couple very minor issues with room 120. The window lacks proper seal which allows wind to whistle through. The front door also has a large gap under which allows a lot of cold air through. The under part of the toilet seat has unsightly stains

Dear Andrew, Thank you for the great review of our hotel and I have made special note of your comments regarding the room! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

Professional

Customer review rating 4.6/5

Anonymous Business - 30/05/2019 AccorHotels certified review

The conference room itself was great. Your staff were always friendly. In terms of booking and the follow up the few days before the event, I did not have confidence that my correspondence was being received and read in a timely manner. I had to chase to make sure. It was a particularly cold day, so it would've been beneficial if the heating was turned on an hour before we got there (rather than 20 minutes).

Dear Tesa, Thank you for the great review of our conference and events facilities! We have made a special note about your feedback to help us improve our product and services. We are glad that you enjoyed it overall and hope to see you again very soon. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

Excellent and friendly service

Customer review rating 4.6/5

Karen Business - 29/05/2019 AccorHotels certified review

All staff were friendly, professional and courteous. Rooms were clean to a high standard and well serviced. Food was excellent.

Dear Karen M., We very much appreciate your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

The stay was good and I was well-prepared for my meeting next day in Warragul

Customer review rating 4.6/5

Anonymous Business - 29/05/2019 AccorHotels certified review

The welcome was warm, the room comfortable and the service good

Dear Gabrielle M., We very much appreciate your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

clean great front of house staff very efficient

Customer review rating 4.6/5

Gayle I. Business - 29/05/2019 AccorHotels certified review

I stay often and love the experience, feel very safe being a female on my own that's important.

Dear Gayle, Hope you been well and had a good weekend! It is always a pleasure to receive positive feedback from our regular guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.
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