Hotel - Mercure Warragul
Mercure Hotel Mercure Hotel

Mercure Warragul

4.5/5 162 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • TULLARMARINE
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Cash machine
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 17:30-21:00
    • Opening hours : Week-end 17:30-21:00
  • Snack & beverage machine

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 47 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 5 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Spa/Jacuzzi in bathroom
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • Baby bed
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 1,984 reviews

Our guest reviews for Mercure Warragul

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 162 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Frederic Business - 14/03/2019 AccorHotels certified review
« No AccorHotels benefits »

I booked this hotel being a platinum Accor member, there was no benefits other a bottle of water in the room, No welcome drink, no free breakfast (again this is included being platinum) I had driven 50 extra kilometre because I was expecting some value out of my Membership, instead just a big frustration....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frederic V., Thank you for taking the time to tell us about your experience at the Mercure Warragul. We always do our best to provide the best experience for our members and in this case, we have provided the upgraded room. We apologise that we do not offer full member benefits due to the restaurant being separately managed and our website also mentions that. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

Judy Families - 13/03/2019 AccorHotels certified review
« Lovely Room, super friendly staff. »

We were welcomed by Catherine, who was really lovely, I had called ahead and spoken with her regarding check in time and she was very friendly and helpful. The room was perfect for our needs, very clean and tidy, comfortable beds, easy access car park and a great restaurant for all meals.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Judy F., We very much appreciate your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive positive feedback and Kate would be delighted to read your motivating feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vic Pahwa

Anonymous Couples - 12/03/2019 AccorHotels certified review
« Helpful staff »

Good, pleasant and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elissa D., We very much appreciate your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, VIC PAHWA

Mary Families - 12/03/2019 AccorHotels certified review
« Fantastic »

We were impressed with the cleanliness of the hotel. The service of tbe staff was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mary L., We very much appreciate your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, VIC PAHWA

Solo travel - 12/03/2019 TripAdvisor review
« Gippsland »

The hotel is situated in a central but quiet location. The reception staff were friendly and helpful. My room was spacious and very well appointed. Great range of tea and coffee on offer. An enjoyable overnight stay for a very reasonable price.

Our hotel has responded to the review
Our hotel has responded to the review

Hello "Pirronsue', Truly grateful words and a big thank you from the team! I am sure fellow traveller will love your recommendations for us and we promise they won't be disappointed! Very warm regards, Vic Pahwa General Manager

Jessica C. Couples - 11/03/2019 AccorHotels certified review

Great check in. Lovely facilities. Clean. New. Thanks!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jessica C., We very much appreciate your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

Tash Solo - 10/03/2019 AccorHotels certified review
« Five star feel with excellent hospitality and comfort. »

This hotel rivals many Melbourne hotels with a five star feel that stays with you the whole stay. All the staff are so friendly and willing to help with any queries, and could not be more helpful with my last minute request for a room, and I felt very safe at all times. The room was spotless, inviting and very comfortable with a nice size TV and cable TV was a bonus, the bathroom was clean with large shower with large rain shower head. The king size bed was very comfortable and temperature was just right. Room was right above the bar and it was a Friday night, but I only heard noise from outside because I had my window open and it didn't disturb me at all. Minibar was well stocked and good variety and 11am checkout time is great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tash, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, VIC PAHWA

Anonymous Friends - 10/03/2019 AccorHotels certified review
« No issues with brief stay »

No issues

Our hotel has responded to the review
Our hotel has responded to the review

Dear Belinda K., We very much appreciate your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

Mary M. Couples - 08/03/2019 AccorHotels certified review
« lovely hotel.brillsnt »

brilliant. no breakfast was big loss. expensive for one night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mary M., We very much appreciate your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

L&b Families - 08/03/2019 AccorHotels certified review
« comfortable and relaxing short stay. »

Our 3 night stay was comfortable and relaxing. Rooms were very clean, even though not " made over" on the first night. Restaurant and bar area were great for meals and having drinks with friends. Food service was quick, food choice and quality great. Location exceptional for local venues / shops. However, did not appreciate the fact that each shift, new staff questioned us about the cancelled rooms. A group booking had been made for a local wedding. However, people had booked elsewhere or thought Mercure was too expensive. Rooms had been cancelled well in advance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leanne & Bruce, Thank you for the great review of our hotel and truly appreciate your patience regarding the issues with the online cancellations issues. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

Kazza M. Business - 07/03/2019 AccorHotels certified review
« Comfortable! »

The room was wonderful, roomy and very relaxing to be in, without feeling like a "bird in a cage".

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen M., We very much appreciate your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

Lachlan Business - 07/03/2019 AccorHotels certified review
« Not as nice as previous stays. »

Check in and room was fine but the room was not cleaned and replenished to the standard of other stays. No complementary soap in room on second night and few complimentary teas. All room service did was replace towels and half heartedly make the bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lachlan G., Thank you for taking the time to share your feedback. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I have made a special note of your comments on the housekeeping and apologies for issues. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, VIC PAHWA

Mrs D. Couples - 07/03/2019 AccorHotels certified review
« As I was in need of 'off-time' the hotel provided that for me. »

A/A

Our hotel has responded to the review
Our hotel has responded to the review

Dear Muriel D., We very much appreciate your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive the gift of feedback. I will share your comments with our team and I have made special note of your other comments. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

Jb Couples - 07/03/2019 AccorHotels certified review
« Mercure »

Perfect stay. Clean, quiet, no fuss, walking distance to fun shopping and good restaurants.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julie, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, VIC PAHWA

Greg C. Solo - 06/03/2019 AccorHotels certified review
« Tariff issues. »

The room and amenities were fine. Room Clean, well stocked. On checkout I was charged nearly 600.00 for two days accommodation. I think this is excessive, and would like it reviewed and revised down, please.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gregory C., Thank you for taking the time to tell us about your experience at the Mercure Warragul. Our rates are very much depended upon the availability and different room type, generally expensive on weekends and also our Superior Twin Room is $50 higher compared to Superior King Room. I truly appreciate your regular stays and I have sent a separate email for your upcoming future stay. Once again, we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

Anonymous Business - 06/03/2019 AccorHotels certified review
« Very good »

Staff were very helpful and rooms were clean and tidy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ross R., We very much appreciate your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

Couples - 06/03/2019 TripAdvisor review
« Very comfortable »

Great stay - very comfortable room and beds, well appointed, nice and clean and very friendly staff - great value for money and a good location. Busted a nice winery Brandy Creek nearby - highly recommended

Our hotel has responded to the review
Our hotel has responded to the review

Hello "Mikesibly", Thank you for the perfect score, we really appreciate it! We are super stoked to hear that you had an enjoyable stay and we hope we continue to welcome you again! Warm regards, Vic Pahwa

Shannon Couples - 04/03/2019 AccorHotels certified review
« Convenient location »

Large room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shannon C., We very much appreciate your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

Anonymous Business - 03/03/2019 AccorHotels certified review
« Wonderful »

Very pleasant stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marc F., We very much appreciate your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

John N. Solo - 02/03/2019 AccorHotels certified review
« very good »

I enjoyed my stay, great facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John Patrick n., We very much appreciate your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, VIC PAHWA General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

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