Novotel Phuket Phokeethra Hotel 5 stars

TripAdvisor rating 4.5/5 142 reviews
Novotel Phuket Phokeethra
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+ 25 Services
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Room 1

Number of guests
Children's age
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Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Golf (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Congresses/conventions
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Phuket Phokeethra

40 Chanajaroen Road
Tambol Talad Yai
Amphur Muang
83000
phuket
thailand

Tel: +6676397777

Fax: (+66)76/397700

Contact email

Check-in from 14h00

Check out up to 12h00

  • PHUKET BUS STATION :   850 METER NORTH

  • By plane

    PHUKET INTL At 34km / 21.13 miles

GPS :7.879267, 98.394881

Our accommodations

Superior 1 King Bed

  • Max. number of persons: 4
  • Area: From 30
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Multimedia hub
  • Bathrobe

Superior Twin Beds

  • Max. number of persons: 4
  • Area: From 30
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Multimedia hub
  • Bathrobe

Executive Room 1 King Bed

  • Max. number of persons: 4
  • Area: From 40
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub(...)

Executive Room Twin Beds

  • Max. number of persons: 4
  • Area: From 40
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Multimedia hub
  • Bathrobe

Junior Suite 1 King Bed

  • Max. number of persons: 4
  • Area: From 53
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Multimedia hub
  • Bathrobe

Executive Suite 1 King Bed

  • Max. number of persons: 4
  • Area: From 70
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub(...)

Our restaurants and bars

AMOR

Type of cuisine: International

The All Day Dining restaurant serves breakfast, lunch and dinner. Asian, European,Thai cuisine are available in both buffet and a la carte formats.

Lunch

06:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LUA

Photo non contractuelle / Strictly non binding

The Lobby Lounge serves hot and cold refreshment, including liquor, beer, wine and cocktails. Light snacks are also available.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ESTRELA

Photo non contractuelle / Strictly non binding

The lounge offers a variety of delectable drinks. The perfect place to chill out and enjoy the panoramic views of the sea and mountains.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 935

  • Maximum capacity: 850 people

  • Maximum banquet capacity: 560 people

Find out more

Our guest reviews for
Novotel Phuket Phokeethra

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

533 reviews

tripadvisor

TripAdvisor Rating 4.5/5

142 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Friendly staff, nice and clean hotel.

Customer review rating 4.5/5

Mrs O. Couples - 13/10/2019 AccorHotels review

On arrival we was greeted with friendly staff with big smile from front desk lady her name is Sea and the concierge (a tall guy which i didn't got his name). All the staff at the hotel is friendly and our request was promptly arranged. We have a good 6 nights stays at your hotel. Thank you to all staff

Dear Mrs O., We very much appreciate your comments regarding your stay at the Novotel Phuket Phokeethra. It is always pleasant to read positive feedback from our guests. I will share your comments with our team and to Khun Sea twho will appreciate your comments. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience prick, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cedric Besler General Manager

Extremely good value with fantastic staff

Customer review rating 4.5/5

Elizabeth L. C. Couples - 12/10/2019 AccorHotels review

We have always found that Novotel staff have made our stay much more pleasurable than it would otherwise have been. Nothing was too much trouble for them and they were very helpful without even being asked. Nicky from reception went out of her way to make sure everything was just right .... The location was perfect for the first few days we needed to be central in Phuket.

Dear Elizabeth LE C., We very much appreciate your comments regarding your stay at the Novotel Phuket Phokeethra. We are happy to read that you enjoy your stay with and that you appreciated the service for the heart of our team member. It is always a pleasure to positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our shit services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cedric Besler General Manager

It’s truly bad experience! Never come back.

Customer review rating 4.5/5

Anonymous Business - 11/10/2019 AccorHotels review

- So slow check-in process - Not friendly handling concerns

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Phuket Phokeethra. I am sorry that your experience did not meet your expectations more precisely at check-in; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that our Front Office manager is sharing your comments to her team members to be sure this issue will not happen again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cedric Besler General Manager

Welcomed

Customer review rating 4.5/5

Michelle Couples - 06/10/2019 AccorHotels review

Very nice staff, clean room, overwhelming room, overall a pleasent stay

Dear Michelle, We very much appreciate your comments regarding your stay at the Novotel Phuket Phokeethra. It is always a pleasure to receive positive feedback. We are delighted to read that you enjoyed your stay with us and the service from the heart provided by our team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cedric Besler General Manager

Friendly services

Customer review rating 4.5/5

Thira Business - 30/09/2019 AccorHotels review

All staffs in the hotel are always very friendly and willingly to help you When we asked any questions they are willingly to reply and also advise We are very appreciated to all of staffs in this hotel Also the location is very convenient

Dear Thira, We very much appreciate your comments regarding your stay at the Novotel Phuket Phokeethra. It is always a pleasure to receive positive feedback and to learn that the hotel meet your expectations.. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At Novotel Phuket Phokeethra, team members try to do their best to help and advice guests as much as they can and it is always rewarding to see that our guests appreciated this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cedric Besler General Manager
Customer review rating 4.5/5

Kishore Business - 29/09/2019 AccorHotels review

Comfortable

Dear Kishore, We very much appreciate your comments regarding your stay at the Novotel Phuket Phokeethra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience prick. We hope we will have the opportunity to welcome you back soon and that your future stay will be as nice as this one. Sincerely, Cedric Besler General Manager

A very comfortable stay.

Customer review rating 4.5/5

Henry C. Couples - 27/09/2019 AccorHotels review

Big lobby, very effective check-in, Room overall is clean, but the bed sheet need to be replace before I sleep as we found some black mark and hair, water pressure need to be higher, some noisy from the window clearance if the windy day, but overall is good for the housekeeping. Breakfast is so nice.

Dear Henry C., We very much appreciate your comments regarding your stay at the Novotel Phuket Phokeethra. It is always a pleasure to receive positive feedback. We are happy to read that you enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will also put in place new measures to fix the water pressure problem. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cedric Besler General Manager

The staff were very supportive as I was on a mission visiting my critically ill brother in hospital.

Customer review rating 4.5/5

Helen R. B. Solo - 19/09/2019 AccorHotels review

The reception staff were exceptional. Sea, Poi, Kelly and Jade were very helpful and sympathetic to my situation. As an older person on my own they made me feel secure and comfortable, and nothing was too much trouble. Similarly the dining room staff were excellent, taking plates out of my hand and leading me to the table. When I asked for English breakfast tea bags, they were in the room shortly afterwards. Taxis were called for me whenever I was ready.

Dear Helen Rose B., We very much appreciate your comments regarding your stay at the Novotel Phuket Phokeethra. It is always a pleasure to receive positive feedback. I will share your comments with our team and especially with Khun Sea, Poy, Kelly and Jade. It is always a pleasure to looking after our guests and be present to help when they need. Thank you for sharing your experience with us and we hope your futures stay will be as nice as this one. Sincerely, Cedric Besler General Manager

Consultant

Customer review rating 4.5/5

P.s. Business - 13/09/2019 AccorHotels review

It was a lovely experience and I really appreciate Ms. Cat (spa manager on duty) for her excellent service.

Dear P.S., We very much appreciate your comments regarding your stay at the Novotel Phuket Phokeethra. We are happy to read that you enjoyed your stay with us and more precisely the service of Khun Cat. I will share your positive comment to our team member and I am sure it will be a source of motivation. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cedric Besler General Manager
Customer review rating 4.5/5

Watunya S. Couples - 10/09/2019 AccorHotels review

During my stay at the hotel, there was a wedding ceremony and i couldn’t park my car at the hotel. The hotel should reserve the parking space for the customer who stay at the hotel separately from the wedding’sguest.

Dear Watunya S., I would like to apologize for the delay for the answer. Thank you for taking the time to tell us about your experience at the Novotel Phuket Phokeethra. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share this information with our team member to find the adequate solution. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cedric Besler General Manager

Great

Customer review rating 4.5/5

B H. L. Couples - 08/09/2019 AccorHotels review

Everyone was very helpful and the staff were extremely excellent

DearB H l., We very much appreciate your comments regarding your stay at the Novotel Phuket Phokeethra. It is always a pleasure to receive positive feedback. I am happy to see that you appreciated the quality of the services, and the professionalism of our team members. Thank you for taking the time of sharing your experience and we hope your future stay will be as nice as this one. Sincerely, Cedric Besler General Manager

Everything was as advertised

Customer review rating 4.5/5

Rick R. Families - 04/09/2019 AccorHotels review

We were tired and ready for rest and relaxation and that’s what we got, no surprises no gimmicks we appreciate that being the case as a few other hotels looked good online and were not what they said they were..

Dear Rick R., We very much appreciate your comments regarding your stay at the Novotel Phuket Phokeethra. It is always a pleasure to read that our guests have enjoyed their stay in our hotel. I am happy to see that you had a good time during your stay.I will share your comment with my team and I am sure it will motivate them to continue like this. Thank you for taking the time to share your feedback and we hope we will have the opportunity to welcome back you. Sincerely, Cedric Besler General Manager

Wonderful stay

Customer review rating 4.5/5

Amy B. Couples - 03/09/2019 AccorHotels review

Stayed for the last few nights of our honeymoon, all the staff and facilities were amazing

Dear Amy B., We very much appreciate your comments regarding your stay at the Novotel Phuket Phokeethra. It is always a pleasure to receive positive feedback. I am happy to read that you enjoy your honeymoon in our hotel. At Novotel Phuket Phokeethra, our team member do their best to meet guests expectation and we appreciate that it have been the case during your stay. Your comments will be a real motivation for them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cedric Besler General Manager

Very ordinary experience

Customer review rating 4.5/5

Harry O. Business - 02/09/2019 AccorHotels review

At check-in, was asked to pay in full for the room. Normally, I am asked to pay at check-out. As it turns out, i ordered a taxi to the airport upon check-out and had to make payment again. Twice the effort and twice the paperwork. Was in a rush that day due to my flight delay so didn't have time to report that my room air-con was not cold. Expect the hotel technical team to perform their duties and check without having to wait for guests to complain.

Staff all extremely friendly and helpful

Customer review rating 4.5/5

Ron G. Couples - 30/08/2019 AccorHotels review

Check in counter very efficient . Particularly Kelly and Nahib in the restaurant. Clearly enthusiastic employees.

Dear Ron G., We very much appreciate your comments regarding your stay at the Novotel Phuket Phokeethra. Thank you for taking the time to share your feedback. It is always a pleasure to read that our guests appreciate the service providing from the hearts of our team members. I will share your positive comments with our team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cedric Besler General Manager

Good

Customer review rating 4.5/5

Ampa Business - 30/08/2019 AccorHotels review

Good

Dear Ampa, We very much appreciate your comments regarding your stay at the Novotel Phuket Phokeethra. It is always a pleasure to receive positive feedback. I am happy to read that our services provided from the hearts had meet your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cedric Besler General Manager
Customer review rating 4.5/5

Anonymous Families - 25/08/2019 AccorHotels review

Your staff was friendly and Cautious I injoy staying there your brefast was good

It’s good but can be better

Customer review rating 4.5/5

Colin L. Solo - 21/08/2019 AccorHotels review

Overall very good experience at the hotel with nice room and view from room was excellent. The gentleman at the sky lounge was excellent, very helpful and show true hospitality. However, there is one issue that I would like to address. On the second day of the stay when I returned from outside in the afternoon, the door was not closed (the lock is blocking the door to close), after making up the room. Luckily nothing was lost.

Great location, clean room and excellent service

Customer review rating 4.5/5

Abdul R. Y. Solo - 15/08/2019 AccorHotels review

Room is spacious and clean Location is great, within walking distance from Phuket old town

Beautiful lovely staff extremely helpful

Customer review rating 4.5/5

Suzanne D. Solo - 10/08/2019 AccorHotels review

Was absolutely amazing I will be back so relaxing no pressure

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