Hotel - Mama Shelter Los Angeles
Mama Shelter Hotel Mama Shelter Hotel

Mama Shelter Los Angeles

4.0/5 617 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not serve breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Public outdoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed - Max 12 kg 80  USD
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Massage  (Nearby)
  • Golf  (Nearby)
    • Golf (Nearby)
    • Golf lessons (Nearby)
  • Tennis  (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
    • Tennis (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions
    • Jet skiing


  • 2 restaurant(s)
  • 1 bar(s)

Business services

  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 70 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Baby bed
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Web TV
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Our guest reviews for Mama Shelter Los Angeles

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 617 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Couples - 17/09/2018 TripAdvisor review
« Not the best place to stay »

The rooms are noisy and there s no real curtain to be able to get a proper sleep. Rooms are small and despite a good bedding that s not a real good hotel room for 250 USD à night. Being a gold loyalty program member I did not receive anything special in this hotel.Personnel was just OK and did not made up for the experience. Roof top OK but crowdy and the special margarita cocktail I had was disgusting. Bye Mama

Our hotel has responded to the review
Our hotel has responded to the review

Hi there, Thank you for taking the time to share your experience with us. As much as I dislike receiving negative feedback about an experience like yours, I'm also grateful for guests like yourself who take the time to share criticism in a constructive and helpful manner. Allow me to apologize for not meeting your expectations during your stay with us. We do not take these concerns lightly, please give Mama a chance to win you back. I really hope you give us a second opportunity to welcome you back, and if you decide to stay with us, feel free to contact me directly as I would love to personally assist you with your booking and ensure you feel the Mama love. Thank you for your loyalty as a Gold Accor member and for your honest review. Luiz

Family - 23/07/2018 TripAdvisor review
« Not worth the money »

I am an employee and Accor Advantage plus member of the Accor Hotels, and for the grand amount I paid for my one week stay, I was extremely disappointed. On Fridays, Saturday and Sunday's from 3pm onwards (until approx. 1pm), the whole reception/lobby area turns into a nigh club scene which makes it almost impossible to have any conversation with reception. The hotel staff lack knowledge of the area and are no help with public transport or shuttles. They are not willing to go the extra mile. (Wasn't even asked how my stay was when I checked out) The rooms are extremely noisy (especially on weekends) and almost impossible to sleep some nights. The amenities in the room are bare minimal with only a tv, no kettle, tea or minibar. Certainly won't be returning!

ELO_Australia_Travel Couples - 01/07/2018 TripAdvisor review
« Not up to the Accor standards »

As a loyal Accor Hotels guest, I chose the Mama Shelter because it was close to the sites we wanted to see. If we had known that the standard were outside what we usually receive from Accor Hotels, we would have chosen another hotel. Although the rooms were clean, they had no wardrobe. Not sure how you can stay at a place for a more than one night if you have to always lift and shift your suitcases. The bathroom was modern but

Our hotel has responded to the review
Our hotel has responded to the review

Hey Elo, Thank you so much for taking the time to share your experience at Mama Shelter Los Angeles. We take feedback seriously and appreciate your comments. I am sorry to hear that your stay was not as you expected. I hope you give Mama another chance and if you decide to do so, please feel free to contact me as I would love to meet you in person. Cheers, Luiz

Couples - 04/06/2018 TripAdvisor review
« Visiting LA on our California trip »

A good choice if staying in Hollywood. Location is within walking distance to all attractions. Also close to a Metro station make it easy to travel around. Deco of the hotel is special and although it may not be to everyone's taste but it shall definitely be a memorable stay. Take time to visit the roof top bar it is special and one could see the Hollywood sign from there.

Our hotel has responded to the review
Our hotel has responded to the review

Hey Vincent, Thank you so much for taking the time to sharing your experience at Mama Shelter LA. It is great to see that you enjoyed your stay and that your visit to Hollywood was special. We hope to welcome you back at Mama LA! Cheers, Luiz

Business - 24/05/2018 TripAdvisor review
« May 18 review »

Great place & excellent service one major criticism - the lifts are terrible, extremely slow & especially the dedicated room lift. You have to wait for ages & it slowly bumps from side to side to go up or down. Both lifts need a major overhaul. At the very least speeding up & faster response time.

Our hotel has responded to the review
Our hotel has responded to the review

Hey Robert, Thank you for taking the time to sharing your experience at Mama Shelter LA with us. It make me happy to see that overall you enjoyed your stay at Mama LA. I look forward to welcoming you sometime soon! Cheers, Luiz

fotki Business - 15/05/2018 TripAdvisor review
« Don't stay on 2nd floor »

Very nice bathroom & shower. Rooftop patio/bar is great on a beautiful day. But more of a party place & crash pad for a group (an extra bed came with the room.) Check-in/-out counter is difficult to access when the bar area is busy, much less with luggage. 'City view' room had one strangely tiny window and so much empty wallspace, one was covered with a mirror. I stayed on the second floor, directly above the bar which is open until 2am, which meant I was awake with dj music & crowd noise until 2am. The air vent blows directly on your face while in bed. Check-out took ages because of the crowd trying to get to the rooftop and people checking in. Move the hotel desk away from the bar! I'd come back to the rooftop bar, but don't think i'd stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Hey Fotki, Thank you for taking the time to sharing your experience at Mama Shelter LA with us. I truly appreciate your feedback and hope you give Mama LA another opportunity to welcome you. If you decide to stay again at Mama LA, please feel free to reach out to me directly as I would love the opportunity to personally welcome you. Cheers, Luiz

Family - 10/11/2017 TripAdvisor review
« Wonderful place, great staff, super rooms, fantastic rooftop »

Mama Shelter Los Angeles is an absolute gem ! The hotel has a relaxed and modern atmosphere, the staff are extremely nice and helpful, our room was spacious, trendy (great decoration) and fully equipped with all necessary "modcons". The rooftop bar and restaurant area is just fabulous (incredible view over LA, delicious food, very reasonable prices for LA ...) and altho' we didn't have the opportunity to test the restaurant and bar inside the building, there seemed to be an overall atmosphere of good will and well-being from the clients when we walked through the area. One little tip: the hotel offers self-parking at around 25$ (with a 5 minute walk back to the hotel after parkiing) or valet parking at 39$... we were so exhausted upon arrival that we took the valet parking, only to discover the next morning that just around the corner there is a Public Parking at 10$ per day ... But we were so well taken care of at the Mama Shelter LA that we really didn't mind ... !

Couples - 24/06/2017 TripAdvisor review
« Beresford Hotel Hollywood »

The location is very good. It is in walking distance to Hollywood walk of fame and other attractions. ,restaurants Staff very helpfull. The rooftop bar has amazing view including the Hollywood sign, its a popular place for locals and other visitors too. The restaurant has a variety of meals my favorite was the Grilled Pork chop $28 and Braised Short Rib $24 USA downside the cost of wine the cheapest chardonnay $48 USA !! Thank you to the following staff at reception Azalia Daniel Rhsen and in the restaurant Calvin. I only gave the room average due to the size, the hotel is very clean the bed very comfy.

kingfisher464 Solo travel - 20/04/2017 TripAdvisor review
« Great stay and great location. »

Ideal location for the Hollywood Boulevard and Hollywood Bowl. Staff were friendly and very helpful. Rooftop bar gave a decent view of the Hollywood sign and was quite relaxing as the sun went down. Would book there again.

Family - 23/05/2016 TripAdvisor review
« Mama says welcome »

Our stay at Mama Shelter LA was very enjoyable. The hotel had a very 'funky' atmosphere and the staff made us feel very welcome regardless of the time of day. It was a nice touch having a 'security guard' welcoming us back to the hotel every time we arrived back at the hotel. The restaurant staff were so happy and nothing was too much trouble. The only problem was the lift/elevator which was out of action from day 2 of our stay. My daughter had a bad knee and found it difficult to get up and down the 4 flights of stairs every time we wanted to go out. Heaven knows how anyone who was wheelchair bound would manage! Having said that, I would recommend this hotel to anyone who wanted to stay in the centre of Hollywood.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Skippy'sMum, We are glad you enjoyed your stay in Mama LA. Again we are very sorry our elevator was out of service during your stay, we wish this would not have happened. Thank you for sharing your experience on Trip Advisor and I will make all your positive comments are shared among our colleagues. Mama loves you Elise Rooms Division Manager

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