Hotel - Grand Hotel De Kinshasa
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Sans marque Hotel

Grand Hotel De Kinshasa

4 Avenue Batetela 
9535  KINSHASA
DEMOCRATIC REPUBLIC OF CONGO

107 reviews
TripAdvisor Rating Based on 107 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Wheelchair access
  • Pet allowed 20  USD
  • Swimming pool
    • Pool (Paying)
    • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Wheelchair access
  • Pet allowed 20  USD
  • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool (Paying)
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
  • Golf
  • Tennis
    • Outdoor tennis court (Paying)
    • Tennis (Paying)
  • Boat excursions

Catering

  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 23:59
    • Opening hours : Week-end 0:00 - 23:59

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 161 rooms
  • 122 non-smoking rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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Our guest reviews for Grand Hotel De Kinshasa

100% certified reviews from our guests

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3.5/5 TripAdvisor Rating Based on 107 reviews
Certificate of excellence 2016
TripAdvisor certified review
pabo99 Business - 29/05/2016
« One of the better hotels in KInshasa »

The hotel is very located in a quiet neighbourhood, yet some 10-15 minutes drive (more if traffic) to the city centre. Facilities are fine, elevator does not seem to have been renovated. The overall impression is that there is still work in progress. Compared to the nearby Kempinski, which plays in a similar price category, the Pullman trails behind. I do appreciate the wide choice of restaurants and the terrace lounge. Check-in (although checked in via the web before) was slow (10-15 minutes). The bathroom wasn't really clean: spots on the floor next to the toilet. Either they are permanent and it spoils the impression or it wasn't, then it wasn't properly cleaned.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pabo99, Thank you very much for your comments regarding your stay at the Pullman Kinshasa. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Frère General Manager

TripAdvisor certified review
Business - 15/05/2016
« Really, really bad - take any hotel not this one »

In brief, it started with some really arrogant, unfriendly and incompetent frontdesk staff. It took them 20 minutes till we had the key card to our room. The room was filthy with mold in the bath room and the other parts of the room were not better. It feels like as if nothing had been done in this hotel since the Mobutu era. And it was not cheap either, 200 USD per night. Really, don't go there, it's just bad.

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