Hotel - Grand Mercure Jakarta Kemayoran
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Jakarta Kemayoran

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4.5/5 607 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SOEKARNO HATTA
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Currency exchange
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59:00
    • Opening hours : Week-end 00:00-23:59:00

Business services

  • 23 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Each room features a 42" LED TV with cable TV channels, multimedia connector, mini bar, hairdryer, sofa, safe deposit box and WIFI Internet connection.

  • 505 rooms
  • 400 non-smoking rooms
  • 1 rooms for people with reduced mobility
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 3,110 reviews

Our guest reviews for Grand Mercure Jakarta Kemayoran

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 607 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Raden Solo - 17/02/2018
« Cukup memuaskan »

Good food and room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raden A., Thank you for your rating and comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Tressens General Manager

AccorHotels certified review
Wijaya Families - 17/02/2018
« Almost perfect »

Almost perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wijaya S., Thank you for your rating and comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I hope your next visit will be as pleasant as the previous one. FEEL WELCOME Sincerely, Gilles Tressens General Manager

AccorHotels certified review
Eko S. Solo - 16/02/2018
« extraordinary »

room is big, very clean, room was upgraded upon arrival, location free from traffic jam

Our hotel has responded to the review
Our hotel has responded to the review

Dear eko agus s., Thank you very much for your rating and comments regarding your stay at the Grand Mercure Jakarta Kemayoran. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. FEEL WELCOME Sincerely, Gilles Tressens General Manager

AccorHotels certified review
Anthony Couples - 15/02/2018
« Great service & clean room. »

Everyone is very polite and helpful. Room is clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony L., Thank you very much for your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Tressens General Manager

AccorHotels certified review
Stephen B. Business - 15/02/2018
« Exceeded Expectations »

Everything from check-in to check-out was tremendous. I was given a double upgrade as an Advantage plus for my first stay here. The atmosphere was astonishing with simple yet elegant decorations. Very pleasing to the eyes as I entered. Tye special desk for members was huge help. Inggride was very professional when she helped me get my suit pants from another Accor hotel in town. My suit pants were dry cleaned with a 1 day service from the other hotel. They were nor returned in a timely manner when I had to move to the Grand Mercure, Kemayoran. Inggride did an amazing job getting these from the other hotel to the Grand Mercure in time for me to wear them to a business meeting. There was no way I could have done this in my own. The breakfasts were astounding regarding selection and flavors. WOW! The breakfast manager was very kind above the call of duty in sending a plate full of breads to my room when I had just requested a croissant. Sorry I can't remember his name. I was in room 2018, and ate breakfast on February 9th 2018. The room was spacious and nicely decorated with needed amenities. I spent the better fo one day working in it before meetings and felt comfortable, not cramped. I will be back since I frequent Jakarta for business. Thank you for reducing stress with help and pleasant smiles along the way. The entire staff was friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen B., Thank you very much for your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Feel welcome.... Sincerely, Gilles Tressens General Manager

AccorHotels certified review
Kirpal M. M. Business - 15/02/2018
« Had a satisfied stay »

Every detail was to my satisfaction. From the time I checked in and checked out, the staff was ever helpful, my upgraded room was comfortable, the breakfast was superb with a huge spread and dinner too was great. Nothing to complain about! Hotel too was situated in a convenient area and not much noise from the traffic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kirpal M M., Thank you very much for your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Feel Welcome. Sincerely, Gilles Tressens General Manager

AccorHotels certified review
Roysys Business - 14/02/2018
« satisfying layover »

clean and spacious room, easy access to airport, good food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Edmund Roy H., Thank you very much for taking the time to review your recent stay. We are glad to hear that you had an overall good experience at the Hotel Grand Mercure Jakarta Kemayoran. Your generous comments on the location, the cozy room and the breakfast spread are greatly appreciated. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We look forward to seeing you again, Feel Welcome! Sincerely, Gilles Tressens General Manager

AccorHotels certified review
Addin M. Families - 13/02/2018
« Amazing »

If only this hotel located in the city center (thamrin, sudirman, menteng)... i will stay here often

Our hotel has responded to the review
Our hotel has responded to the review

Dear . Addin M., Thank you for your rating and comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Tressens General Manager

AccorHotels certified review
Oo Solo - 13/02/2018
« almost perfect »

actually the 1st reason i was staying here for the 1st time was back when DWP party event, location very close to jiexpo kemayoran. but then, i realize this hotel is just perfect, good location if you are going to the airport (like 25 - 30 minutes in the morning, beat that traffic) or close to Ancol. since this hotel location is far from downtown central jakarta, you have to dine in here. (well you can order online tho, but much quicker if you order from room service) thank god their foods are awesome, plenty choices, from indonesian food to western even Chinese or Japan. perfect service and clean! they vacuum the carpet on the room everyday... yes, that clean. the staff is super helpful also. huge gym area and pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Murbiyanto A., Thank you very much for taking the time to review your recent stay. We are glad to hear that you had an overall good experience at the Hotel Grand Mercure Jakarta Kemayoran. Your generous comments on the location, the cozy room and the buffet spread are greatly appreciated. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We look forward to seeing you again, Feel Welcome! Sincerely, Gilles Tressens General Manager

AccorHotels certified review
Nami Business - 13/02/2018
« good access, beautiful room, nicely trained staff »

The best hotel of I have stayed in Jakarta on Business.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nami N., Thank you for your rating and good comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I hope your next visit will be as pleasant as the previous one. Feel Welcome. Sincerely, Gilles Tressens General Manager

AccorHotels certified review
Gavin L. Business - 13/02/2018
« It was very good. »

I arrived early at the hotel after my flight. Check-in was very fast and the staff gave me an early check-in and made an extra effort to find me a room to my requirement (non-smoking, high floor and near the lifts). Not only was this done but I got a room upgrade.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yong Kai L., Thank you for your positive comments about Hotel Grand Mercure Jakarta Kemayoran. I am pleased to hear you enjoyed your stay with us. It's something our team takes great pride in, so we value your feedback. We hope you will visit us again in nearest future. Feel Welcome. Sincerely, Gilles Tressens General Manager

AccorHotels certified review
Elang R. Business - 12/02/2018

The hotel was good, your front office staff was good and helpful, the bed room was good, clean, and comfort.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elang R., Thank you very much for your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. I am happy to hear that you enjoyed a comfortable stay with us. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I hope your next visit will be as pleasant as the previous one.Feel Welcome. Sincerely, Gilles Tressens General Manager

AccorHotels certified review
Harry S. T. Couples - 12/02/2018
« Excellent location »

Hotel location very convenient to travel to various location of the city, room spacious and breakfast with plenty choices of food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Harry Sujono T., Thank you very much for taking the time to review your recent stay. We are glad to hear that you had an overall good experience at the Hotel Grand Mercure Jakarta Kemayoran. Your generous comments on the location, the cozy room and the breakfast spread are greatly appreciated. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We look forward to seeing you again, Feel Welcome! Sincerely, Gilles Tressens General Manager

AccorHotels certified review
A. Business - 12/02/2018
« Great »

Easy check in & out, great facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear A. Anita, Thank you for your positive comments about Hotel Grand Mercure Jakarta Kemayoran. I am pleased to hear you enjoyed your stay with us. It's something our team takes great pride in, so we value your feedback. We hope you will visit us again in nearest future. Feel Welcome. Sincerely, Gilles Tressens General Manager

AccorHotels certified review
Arthur W. Business - 12/02/2018
« Mr »

Very satisfied particularly with front desk staff whose service was impeccably friendly and professional. I would specifically mention one young lady at the front desk (Mayang?) and a gentleman whose name I cannot recall (I think his name stRted with P)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arthur John W., Thank you very much for your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Feel Welcome. Sincerely, Gilles Tressens General Manager

AccorHotels certified review
Dennis S. Business - 09/02/2018
« Excellent »

All good no need to say more

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dennis s., Thank you very much for taking the time to review your recent stay. We are glad to hear that you had an overall good experience at the Hotel Grand Mercure Jakarta Kemayoran. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We look forward to seeing you again, Feel Welcome. Sincerely, Gilles Tressens General Manager

AccorHotels certified review
Arya F. P. Couples - 08/02/2018
« Mercure knows how to manage its guests »

I got a warm welcome at the lobby that bring me joy for the rest during my stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arya Ferari P., Thank you very much for your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I hope your next visit will be as pleasant as the previous one. Feel Welcome. Sincerely, Gilles Tressens General Manager

AccorHotels certified review
Tin Business - 07/02/2018
« Luxury »

Convenient location, fancy lobby and resto, fast check in and check out, luxury room, price meet the quality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tin M., Thank you very much for taking the time to review your recent stay. We are glad to hear that you had an overall good experience at the Hotel Grand Mercure Jakarta Kemayoran. Your generous comments on the location, the cozy room and the breakfast spread are greatly appreciated. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We look forward to seeing you again, Feel Welcome! Sincerely, Gilles Tressens General Manager

AccorHotels certified review
H. Business - 06/02/2018
« great »

I was happy because the room clean, the staff nice and kind

Our hotel has responded to the review
Our hotel has responded to the review

Dear H. Hartini, Thank you very much for your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. I am happy to hear that you enjoyed a comfortable stay with us. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I hope your next visit will be as pleasant as the previous one. Feel Welcome. Sincerely, Gilles Tressens General Manager

AccorHotels certified review
Dilip Business - 05/02/2018
« Mr Dilip M. »

Fantastic service, super clean. Will definitely come back on my next trip to Jkt.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dilip Narayandas M., Thank you for taking the time to tell us about your experience at the Grand Mercure Jakarta Kemayoran. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Tressens General Manager

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