Grand Mercure Jakarta Kemayoran 5 stars

TripAdvisor rating 4.5/5 2,025 reviews
Grand Mercure Jakarta Kemayoran
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+ 25 Services
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Room 1

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Hotel extras

  • Nearby Jakarta International Expo Kemayoran, the biggest exhibition hall in Central Jakarta.

  • 2 Hotel F & B Outlets, 1 Restaurant and 1 Lounge

  • Free shuttle service to JIEXPO Kemayoran with schedule applied

  • Health center facilities with 1 outdoor swimming pool, 1 indoor whirlpool & Sauna

  • Space parking available

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • SOEKARNO HATTAPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Cash machine
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Grand Mercure Jakarta Kemayoran

Jl H Benyamin Sueb Kav B6
Superblok Mega Kemayoran
Kota Baru Bandar Kemayoran
10610
jakarta
indonesia

Tel: +622122601111

Fax: (+62)21/22602222

Contact email

Check-in from 14h00

Check out up to 12h00

  • U27 :   KOTA

  • By plane

    SOEKARNO HATTA At 25km / 15 miles - Shuttle paying

  • By car

    KEMAYORAN TOL GATE At 5km / 8 miles

  • By train

    GAMBIR At 4km / 2 miles

GPS :-6.1536, 106.849698

Our accommodations

Each room features a 42" LED TV with cable TV channels, multimedia connector, mini bar, hairdryer, sofa, safe deposit box and WIFI Internet connection.

Superior Room with 1 Queen Size Bed

  • Max. number of persons: 2
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Superior Room with 2 Single Beds

  • Max. number of persons: 2
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Deluxe Room with 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 34
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Deluxe Room with 2 Single Beds

  • Max. number of persons: 2
  • Area: From 34
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Classic Room with 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Classic Room with 2 Single Beds

  • Max. number of persons: 2
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Executive Room with 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 38
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Business Suite with 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 50
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Executive Suite with 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 80
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Our restaurants and bars

CATAPPA RESTAURANT

Type of cuisine: International

Located at the Lobby area with a seating capacity of 162, Kemayoran Square serves a-la-carte and buffet options with a wide variety of international, Asian and Indonesian cuisine to choose from. The outdoor terrace also serves as a smoking area.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PLUMERIA LOUNGE

Photo non contractuelle / Strictly non binding

Located at the Lobby area with a seating capacity of 148, Landasan Lounge serves a wide variety of beverages with specialty Indonesian beverages, delectable cocktails, international wine selection and afternoon tea.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 1,368

  • Maximum capacity: 1,200 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Grand Mercure Jakarta Kemayoran

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

4,954 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,025 reviews

manager

Customer review rating 4.4/5

D. Business - 15/10/2019 AccorHotels review

good

Dear D. Dinh, Thank you for taking your time to give us a review during your stay at Grand Mercure Jakarta Kemayoran. Your positive feedback makes us feel glad and want to assist you even better in the future. FEEL WELCOME. Sincerely, Rulvastina Randy General Manager

Good

Customer review rating 4.4/5

Fredy Families - 15/10/2019 AccorHotels review

Happy

Dear Fredy K., Thank you for your positive comments about Hotel Grand Mercure Jakarta Kemayoran. I am pleased to hear you enjoyed your stay with us. It's something our team takes great pride in, so we value your feedback. We hope you will visit us again in nearest future. Feel Welcome. Sincerely, Rulvastina Randy General Manager

comfortable

Customer review rating 4.4/5

Freddy Solo - 15/10/2019 AccorHotels review

nice weekend getaway.

Dear Freddy S., Thank you very much for your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Feel Welcome. Sincerely, Rulvastina Randy General Manager

good location if you need working at Kemayran area

TripAdvisor rating 4.5/5

fisherman371 Business - 14/10/2019 TripAdvisor review

good hotel room are good space .....looby huge ..less abt coffe lounge that staff should be more focus about their job always have taxi lift really fast ..check in ckeck out good ..special mention to MIMI about her time to us

Dear fisherman371, Thank you very much for taking the time to review your recent stay. We are glad to hear that you had an overall good experience at the Hotel Grand Mercure Jakarta Kemayoran. Your generous comments are greatly appreciated. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We look forward to seeing you again, Feel Welcome! Sincerely, Rulvastina Randy General Manager

A very comfortable experience.

Customer review rating 4.4/5

W. Solo - 13/10/2019 AccorHotels review

The entire stay was very satisfying. In the midst of a city, Mercure Kemayoran was a restful place.

Dear Rifatin Lorraine W., Thank you for taking your time to give us a review during your stay at Grand Mercure Jakarta Kemayoran. Your positive feedback makes us feel glad and want to assist you even better in the future. FEEL WELCOME. Sincerely, Rulvastina Randy General Manager

Very satisfied

Customer review rating 4.4/5

Hanata Business - 13/10/2019 AccorHotels review

I'm "the guest of the day" so they upgraded my room, from executive to execitve suite

Dear Hanata Satya N., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rulvastina Randy General Manager

Awesome

Customer review rating 4.4/5

Anung Business - 12/10/2019 AccorHotels review

Good ambiance, good services

Dear Anung A., Thank you for your positive comment about your stay at Grand Mercure Jakarta Kemayoran. I’m pleased to hear that you enjoyed your stay with us. I hope we can serve give you a feel welcome experience again in the future. Sincerely, Rulvastina Randy General Manager

Excellent

Customer review rating 4.4/5

Wahyudi Solo - 11/10/2019 AccorHotels review

Very good service, especially with the service desk, she is very friendly and have very good customer service skill. Keep it up guys :)

Dear Wahyudi L., Thank you for choosing Grand Mercure Jakarta Kemayoran as your accommodation during your visit to Jakarta. Our teams are always improving the level of service to make better changes and give you more FEEL WELCOME experience during your stay with us. I hope our team can deliver a service from the heart in your future stay. Sincerely, Rulvastina Randy General Manager

Comfortable

Customer review rating 4.4/5

Rio A. Business - 08/10/2019 AccorHotels review

Comfortable as expected from a high-end hotel. Nothing really new but at least we are able to observe the preparation of our company event at closer range.

Dear Rio A. R., Thank you for choosing Grand Mercure Jakarta Kemayoran as your accommodation during your visit to Jakarta. Our teams are always improving the level of service to make better changes and give you more FEEL WELCOME experience during your stay with us. I hope our team can deliver a service from the heart in your future stay. Sincerely, Rulvastina Randy General Manager

Great

Customer review rating 4.4/5

Gita Families - 08/10/2019 AccorHotels review

Having a great time staying at the hotel. There is only one problem and that is the wall for every hotel room too thin or no soundproof cause of this i can hear the noise from the room beside us even the outside. Because this one problem that i give this rating if this one problem dissapear i would have give excellent review.

Dear Gita A., Thank you for taking your time to review Grand Mercure Jakarta Kemayoran Hotel. According to your review, I want to apologize for not delivering experience that not meets your expectation during your stay. I will use your review to make an evaluation for a better services and quality. I hope we can serve again in the future with the best way. Sincerely, Rulvastina Randy General Manager

Very good stay

Customer review rating 4.4/5

Iche Families - 08/10/2019 AccorHotels review

Thank you for giving us connecting room Room was clean and comfy

Dear Iche T., Thank you for your positive comments about Hotel Grand Mercure Jakarta Kemayoran. I am pleased to hear you enjoyed your stay with us. It's something our team takes great pride in, so we value your feedback. We hope you will visit us again in nearest future. Feel Welcome. Sincerely, Rulvastina Randy General Manager

Dr

Customer review rating 4.4/5

Mmaphaka T. Business - 07/10/2019 AccorHotels review

I had a refreshing stay with staff being very friendly. The food served in the restaurant was great and I specifically enjoyed JAMU and snake fruits as it was also my first encounter with them.

Dear Mmaphaka T., Thank you for your positive comments about Hotel Grand Mercure Jakarta Kemayoran. I am pleased to hear you enjoyed your stay with us. It's something our team takes great pride in, so we value your feedback. We hope you will visit us again in nearest future. Feel Welcome. Sincerely, Rulvastina Randy General Manager

great experience..

Customer review rating 4.4/5

Idat W. Business - 07/10/2019 AccorHotels review

menu for breakfast is amazing and so delicios for each of them. but IMO , the officer at front entrance door, rarely for smile and rarely opening the door for guest. so guest must be open it self for coming or exit. but, I am very grateful that the clerk at the front door found and stored my cellphone when I lost it. a value of honesty that I appreciate

Dear Mohamad I., Thank you for give us your review and choose Grand Mercure Jakarta Kemayoran as your accommodation needs during your stay in Jakarta. Your truthful review will help us to develop better the service and facilities to make you feel welcome. We will ensure your next stay with us will be the best experience of Feel Welcome moment. Sincerely, Rulvastina Randy General Manager

Better than my last stay

Customer review rating 4.4/5

Ty T. Business - 07/10/2019 AccorHotels review

The service standard has improved noticeably.

Dear T. T., Thank you for taking your time to give us a review during your stay at Grand Mercure Jakarta Kemayoran. Your positive feedback makes us feel glad and want to assist you even better in the future. FEEL WELCOME. Sincerely, Rulvastina Randy General Manager
Customer review rating 4.4/5

Anonymous Business - 06/10/2019 AccorHotels review

nice hotel n service

Dear Djonny S., Thank you for your positive comments about Hotel Grand Mercure Jakarta Kemayoran. I am pleased to hear you enjoyed your stay with us. It's something our team takes great pride in, so we value your feedback. We hope you will visit us again in nearest future. Feel Welcome. Sincerely, Rulvastina Randy General Manager

Excellent stay and wonderful staff and service

Customer review rating 4.4/5

Graham N. Business - 04/10/2019 AccorHotels review

Very good experience and nice hotel. Rooms are good and the staff are excellent.# Special thanks to Patricius, Amalia and Plumeria. All excellent and made my stay more enjoyable!

Dear Graham N., Thank you very much for your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Feel Welcome. Sincerely, Rulvastina Randy General Manager

Unfortunately I had bad experience stay here

Customer review rating 4.4/5

N. Business - 03/10/2019 AccorHotels review

- I was attending meeting here and couldn't find any banquet team standby during my meeting when I needed for help. - Room service food was delivered too long and the taste was not good as I had when breakfast and lunch at restaurant with buffet style. - The important thing is when I was asking the receptiont staff to keep my breastmilk in freezer but too bad it wasn't kept in there. All my 16 breastmilk bags were damage since it wasn't keep frozen. Please keep attention to the future guest who has this needs.

Dear Deasy Astrid N., First of all, we want to thank you for choosing Grand Mercure Jakarta Kemayoran for your accommodation needs. Thank you for gave us your feedback accordingly to your stay, It will be very helpful. I would like to sincere apology that our services didn’t meet your expectation. I hope we can serve again in the future with the best way and give you more our best services. Sincerely, Rulvastina Randy General Manager

Clean Modern, but noisy.

Customer review rating 4.4/5

Sonia Business - 02/10/2019 AccorHotels review

The room was very clean, nice modern lines. however, there was a lot of noise from another room above and next door. it was late at night, did not allow me to sleep well. also, i could not turn off the light in front of the window, i tried every light switch i could find. last of all it is annoying that there is not a master light switch next to the bed to turn off all of the room lights.

Dear Sonia V., First of all, we want to thank you for choosing Grand Mercure Jakarta Kemayoran for your accommodation needs. Thank you for gave us your feedback accordingly to your stay, It will be very helpful. I would like to sincere apology that our services didn’t meet your expectation. I hope we can serve again in the future with the best way and give you more our best services. Sincerely, Rulvastina Randy General Manager

Very pleasant surprized.

Customer review rating 4.4/5

D. S. Business - 01/10/2019 AccorHotels review

I was surprised with excellent and kind employees. Everyone was willing to help and give answer to questions. Room was clean and pleasant. I am european but must said that food was excellent. Special thanks to personell in buffet bar and to chef cook.

Dear S. D., Thank you for your positive comments about Hotel Grand Mercure Jakarta Kemayoran. I am pleased to hear you enjoyed your stay with us. It's something our team takes great pride in, so we value your feedback. We hope you will visit us again in nearest future. Feel Welcome. Sincerely, Rulvastina Randy General Manager

Great

Customer review rating 4.4/5

Zainudin M. Friends - 01/10/2019 AccorHotels review

It was great. Staffs are very helpful and polite. The room is nice.

Dear Zainudin Abdul M., Thank you for your positive comment about your stay at Grand Mercure Jakarta Kemayoran. I’m pleased to hear that you enjoyed your stay with us. I hope we can serve give you a feel welcome experience again in the future. Sincerely, Rulvastina Randy General Manager
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