Grand Mercure Jakarta Kemayoran 5 stars

TripAdvisor rating 4.5/5 1,685 reviews
Grand Mercure Jakarta Kemayoran
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Hotel extras

  • Nearby Jakarta International Expo Kemayoran, the biggest exhibition hall in Central Jakarta.

  • 2 Hotel F & B Outlets, 1 Restaurant and 1 Lounge

  • Free shuttle service to JIEXPO Kemayoran with schedule applied

  • Health center facilities with 1 outdoor swimming pool, 1 indoor whirlpool & Sauna

  • Space parking available

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • SOEKARNO HATTA
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Cash machine
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac

Hotel location

Grand Mercure Jakarta Kemayoran

Jl H Benyamin Sueb Kav B6
Superblok Mega Kemayoran
Kota Baru Bandar Kemayoran
10610
jakarta
indonesia

Tel: +622122601111

Fax: (+62)21/22602222

Contact email

Check-in from 14h00

Check out up to 12h00

  • U27 :   KOTA

  • By plane

    SOEKARNO HATTA At 25km / 15 miles - Shuttle paying

  • By car

    KEMAYORAN TOL GATE At 5km / 8 miles

  • By train

    GAMBIR At 4km / 2 miles

GPS :-6.1536, 106.849698

Our accommodations

Each room features a 42" LED TV with cable TV channels, multimedia connector, mini bar, hairdryer, sofa, safe deposit box and WIFI Internet connection.

Superior Room with 1 Queen Size Bed

  • Max. number of persons: x2
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

Superior Room with 2 Single Beds

  • Max. number of persons: x2
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

Deluxe Room with 1 King Size Bed

  • Max. number of persons: x2
  • Area: From 34
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

Deluxe Room with 2 Single Beds

  • Max. number of persons: x2
  • Area: From 34
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

Classic Room with 1 King Size Bed

  • Max. number of persons: x2
  • Area: From 36
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

Classic Room with 2 Single Beds

  • Max. number of persons: x2
  • Area: From 36
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

Executive Room with 1 King Size Bed

  • Max. number of persons: x2
  • Area: From 38
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

Business Suite with 1 King Size Bed

  • Max. number of persons: x2
  • Area: From 50
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

Executive Suite with 1 King Size Bed

  • Max. number of persons: x2
  • Area: From 80
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

Our restaurants and bars

CATAPPA RESTAURANT

Type of cuisine: International

Located at the Lobby area with a seating capacity of 162, Kemayoran Square serves a-la-carte and buffet options with a wide variety of international, Asian and Indonesian cuisine to choose from. The outdoor terrace also serves as a smoking area.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PLUMERIA LOUNGE

Photo non contractuelle / Strictly non binding

Located at the Lobby area with a seating capacity of 148, Landasan Lounge serves a wide variety of beverages with specialty Indonesian beverages, delectable cocktails, international wine selection and afternoon tea.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 1,368 m²

  • Maximum capacity: 1,200 people

  • Maximum banquet capacity: 300 people

Find out more
Grand Mercure Jakarta Kemayoran Meeting Room

Our guest reviews for
Grand Mercure Jakarta Kemayoran

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

4,407 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

1,685 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

epic

Customer review rating 4.3/5

Aninda A. Business - 18/04/2019 AccorHotels certified review

I love the fact that this hotel is just a 4 star hotel but gives me the experience of a 5 star hotel. all of the facilities are new and fresh, the room, the lounge, and especially the food is good. But I hope there will be more dessert in the menu of the breakfast heheheh.

Dear Aninda A., Thank you for taking your time to give us a review during your stay at Grand Mercure Jakarta Kemayoran. Your positive feedback makes us feel glad and want to assist you even better in the future. FEEL WELCOME. Sincerely, Rulvastina Randy General Manager

Great Stay!

Customer review rating 4.3/5

Khaswan R. Business - 18/04/2019 AccorHotels certified review

Very satisfied, nothing negative to impart.

Dear Nor Khaswan Abdul R., Thank you for your positive comment about your stay at Grand Mercure Jakarta Kemayoran. I’m pleased to hear that you enjoyed your stay with us. I hope we can serve give you a feel welcome experience again in the future. Sincerely, Rulvastina Randy General Manager

Satistied with my son.

Customer review rating 4.3/5

Y. J. Y. Business - 17/04/2019 AccorHotels certified review

I stayed with my son during Exhibition at the JIEXPO in Jakarta, and we are very satisfied with all new and clean facilities including big & well designed room. Perfect! For service, there is nothing to make any complaint at all. If anyone go to JIEXPO, I really recommend the Grand Marcure Hotel Jakarta Kemayoran.

Dear Young Y., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rulvastina Randy General Manager

ENJOYED STAYING BECAUSE OF EVER COOPERATIVE STAFF

Customer review rating 4.3/5

Shabbir I. A. Solo - 17/04/2019 AccorHotels certified review

I AM COMPLETELY SATISFIED STAYING THIS HOTEL

Dear A. s., Thank you for your positive comment about your stay at Grand Mercure Jakarta Kemayoran. I’m pleased to hear that you enjoyed your stay with us. I hope we can serve give you a feel welcome experience again in the future. Sincerely, Rulvastina Randy General Manager

Satisfied

Customer review rating 4.3/5

Valencia Families - 16/04/2019 AccorHotels certified review

Nice clean hotel, excellent service

Dear Valencia L., Thank you for taking your time to give us a review during your stay at Grand Mercure Jakarta Kemayoran. Your positive feedback makes us feel glad and want to assist you even better in the future. FEEL WELCOME. Sincerely, Rulvastina Randy General Manager

Overall rooms and restaurants are satisfied with your service.

Customer review rating 4.3/5

O. S. H. Business - 16/04/2019 AccorHotels certified review

Impressed with the upgrading to a deluxe king room. The room is spacial. However, as stated in the bathroom that in order to save the forest, towels are encouraged to reuse by hanging it at the bar will not be clean, but it was being removed and replaced with new ones. And, I am impressed that even I had not pressed for room clean up service, your room service staffs had cleaned it everyday. Thank you so much for maintaining a clean room daily for me, really appreciate that.

Dear Shwu H. O., Thank you very much for your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Feel Welcome. Sincerely, Rulvastina Randy General Manager

Great hotel in all ways

Customer review rating 4.3/5

Anonymous Business - 15/04/2019 AccorHotels certified review

Excellent service across all areas - front desk, restaurant, lounge and housekeeping.

Dear Arthur John W., Thank you for your positive comments about Hotel Grand Mercure Jakarta Kemayoran. I am pleased to hear you enjoyed your stay with us. It's something our team takes great pride in, so we value your feedback. We hope you will visit us again in nearest future. Feel Welcome. Sincerely, Rulvastina Randy General Manager

Bad impression at the last

Customer review rating 4.3/5

Hamdani Business - 15/04/2019 AccorHotels certified review

Great room, amazing breakfast, but worst experience while back to room at 11.30 a.m. I could access to 26th floor, but suddenly couldn't enter the room while i'm in hurry. Then should I go back to the receptionist, that caused by door problem? What the h*ll with this 5 star hotel. (Holiday Inn Kemayoran better than yours)

Dear Hamdani N., Thank you for your rating and comments regarding your stay at the Grand Mercure Jakarta Kemayoran. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and facilities. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure Jakarta Kemayoran, we strive to provide a superior service experience for every customer therefore your feedback is very important to us. It is our hope that you will give us the opportunity to serve you better in the near future at Grand Mercure Jakarta Kemayoran. Sincerely, Rulvastina Randy General Manager

Very friendly staff, beautiful hotel

Customer review rating 4.3/5

Darin Business - 15/04/2019 AccorHotels certified review

It was excellent. Everyone was very friendly and helpful. The room was spacious and clean.

Dear Darin F., Thank you very much for your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Feel Welcome. Sincerely, Rulvastina Randy General Manager

Hospitality

Customer review rating 4.3/5

Anonymous Families - 12/04/2019 AccorHotels certified review

Staying one night isn't enough for my family, the staffs were friendly and we got to enjoy the facilities that have been provided. Looking forward to another stay.

Dear Yani M., Thank you very much for your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Feel Welcome. Sincerely, Rulvastina Randy General Manager

Awesome experiences in Grand Mercure

Customer review rating 4.3/5

Gordon Business - 12/04/2019 AccorHotels certified review

I was lived from 2nd to 8th April. The service from reception amazed me so much! A person who’s name Mr. Adit from reception not only professional and super kind! And bartender Mr. Emus was also great person that I ever met in Jarkarta who gave me lots of advises to explore this city which was very helpful to me as I am foreigner to this city. Thanks Grand Mercure served me as a family when I living there.

Dear Shen Y., Thank you very much for your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Feel Welcome. Sincerely, Rulvastina Randy General Manager

Excellent clean hotel

Customer review rating 4.3/5

Tom Business - 12/04/2019 AccorHotels certified review

Having stayed before i was disappointed to see that the gluten free bread and section had been removed from the breakfast menu.

Dear Tom W., Thank you for your positive comments about Hotel Grand Mercure Jakarta Kemayoran. I am pleased to hear you enjoyed your stay with us. It's something our team takes great pride in, so we value your feedback. We hope you will visit us again in nearest future. Feel Welcome. Sincerely, Rulvastina Randy General Manager

Great facilities, great food and great services

Customer review rating 4.3/5

Fazri Y. Families - 11/04/2019 AccorHotels certified review

Our family stayed for one night just to avoid traffic. It turns that this facilities became a choice to escape from city hectic. Great gym, restaurant and off course room. It came with great service without difference treatment to people.

Dear Mochammad Fazri y., Thank you for your positive comments about Hotel Grand Mercure Jakarta Kemayoran. I am pleased to hear you enjoyed your stay with us. It's something our team takes great pride in, so we value your feedback. We hope you will visit us again in nearest future. Feel Welcome. Sincerely, Rulvastina Randy General Manager

Pasar Baru

Customer review rating 4.3/5

Hewi Friends - 11/04/2019 AccorHotels certified review

Pleasent stay enjoyed morning shopping close by at Pasar Baru friendly family feel and people were buying not like cold sterile mega malls. 2nd plus was missed the traffics this time mid week stay unusual for location clear run both morning and evening.

Dear Christopher H., Thank you for your positive comment about your stay at Grand Mercure Jakarta Kemayoran. I’m pleased to hear that you enjoyed your stay with us. I hope we can serve give you a feel welcome experience again in the future. Sincerely, Rulvastina Randy General Manager

nice room, nice hospitality, and I get a free room upgrade also

Customer review rating 4.3/5

Tri A. S. Business - 10/04/2019 AccorHotels certified review

I really enjoyed the facility and also the hospitality. Please keep giving me a free room upgrade and also a good price.

Dear Tri Andono S., Thank you for your rating and comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive rating and comments feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I hope your next visit will be as pleasant as the previous one. Sincerely, Rulvastina Randy General Manager

Great hotel in Jakarta

Customer review rating 4.3/5

T. L. M. Business - 09/04/2019 AccorHotels certified review

This is so far the best value for money and great location hotel in Jakarta. I was selected Guest of the Day and given a business suite free of charge. First the room is very spacious and serve with fruits and nice pastry. Second is staffs are follow up with my stay by WhatsApp which makes me feel privileged and warm. They are all nice ladies: Tid, Dian and Chatarina. Thank you so much.

Dear Liok M. T., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rulvastina Randy General Manager

Awesome time again

Customer review rating 4.3/5

Steve/sutrisno B. Business - 06/04/2019 AccorHotels certified review

This was my second time at Grand Mercure Kemayoran. Very impressed AGAIN with the helpful staff for transportation, local eateries, and other Jakarta info I needed. The extra room upgrade was most helpful and appreciated since I had to meet a client at the hotel. The room was comfortable and conducive to busines meeting. I also had some work preparation to do as well. Miss Yuni or Yuli, sorry for spelling problems, was most pleasant and helpful talking to and getting situated while having a welcome drink. Thank you!

Dear Stephen B., Thank you very much for your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Feel Welcome. Sincerely, Rulvastina Randy General Manager

Great Stay

Customer review rating 4.3/5

Charli S. Families - 04/04/2019 AccorHotels certified review

We are enjoyed the services from the hotel and love the specious room also connecting room.

Dear Charli s., Thank you for your positive comment about your stay at Grand Mercure Jakarta Kemayoran. I’m pleased to hear that you enjoyed your stay with us. I hope we can serve give you a feel welcome experience again in the future. Sincerely, Rulvastina Randy General Manager
Customer review rating 4.3/5

H. Business - 03/04/2019 AccorHotels certified review

It was great!

Dear H. Hery, Thank you for taking your time to give us a review during your stay at Grand Mercure Jakarta Kemayoran. Your positive feedback makes us feel glad and want to assist you even better in the future. FEEL WELCOME. Sincerely, Rulvastina Randy General Manager

Suiip

Customer review rating 4.3/5

Dwitono Business - 03/04/2019 AccorHotels certified review

Good

Dear Dwitono M., Thank you for your positive comment about your stay at Grand Mercure Jakarta Kemayoran. I’m pleased to hear that you enjoyed your stay with us. I hope we can serve give you a feel welcome experience again in the future. Sincerely, Rulvastina Randy General Manager
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