Hotel - Mercure Penrith
Mercure Hotel Mercure Hotel

Mercure Penrith

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3.5/5 751 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room (Paying)
  • Parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early Check-in
  • Dry cleaning / Ironing

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Cold snacks
    • Opening hours : Week 0:00 - 23:59
    • Opening hours : Week-end 0:00 - 23:59

Business services

  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 222 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Work desk in all rooms
    • Pay per view channel(s)
    • Manual temperature control
    • Crib on request
    • WiFi in your room
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating Based on 5,375 reviews

Our guest reviews for Mercure Penrith

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 751 reviews
AccorHotels certified review
Pat F. Couples - 12/01/2018
« terrible »

will not be back after such a terrible experience, have written a letter of complaint

AccorHotels certified review
Call 0. Families - 12/01/2018
« definately NOT worth the $330 charge......please ackowlede »

Where do I start?...Dangerous 'lethal' broken light fitting in shower,.... look, please just phone me on 04…

AccorHotels certified review
Dave Business - 12/01/2018
« Very good »

It was a very good experience, nothing to complain about

AccorHotels certified review
Rachel J. Families - 12/01/2018
« Mrs »

Very comfortable with good service.

AccorHotels certified review
Mark Friends - 12/01/2018
« Mostly good. »

The room was very nice. The staff was phenomenal. The bar and the gym need to stay open longer and more channels on the television would be nice.

AccorHotels certified review
Rochelle Couples - 11/01/2018
« Last minute accomodation »

Clean comfortable room , perfect for last minute accomodation getaway

AccorHotels certified review
Gary Couples - 11/01/2018
« GARY »

Really good,Mecure have done a really good job with the renovations at Penrith.Will be booking again.

AccorHotels certified review
Anonymous Families - 11/01/2018
« Good »

Rooms were comfortable & clean. Staff on the front desk were very helpful. Will definitely stay here again.

AccorHotels certified review
Glenn Families - 10/01/2018
« Good hotel located next to a great range of food and entertainment options »

I stayed at the Mercure Penrith with my wife for 3 nights. We were at Penrith for some regional sporting events and also to enjoy the Blue Mountains. The hotel room was very clean, the staff were friendly, the gym was well equipped. There were a few issues trying to get the HVAC settings in the room to work properly and the pool was not maintained to a standard I would expect from this hotel and the cost to stay there. The location next to the Panthers club allowed a wide range of food and entertainment options that really would not be easily matched. It was a good stay but for the price I would expect the quality of some of the hotel services to be higher.

AccorHotels certified review
Daniel G. Families - 09/01/2018
« Good »

Nice friendly staff. Issue with price but quickly rectified.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel G., We very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Allison Armstrong Rooms Division Manager Mercure Penrith

AccorHotels certified review
Helen Families - 09/01/2018

Short overnight trip, staff were excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helen M., We very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Allison Armstrong Rooms Division Manager Mercure Penrith

AccorHotels certified review
Anonymous Couples - 09/01/2018
« A Cut Above »

Our room was cool, quiet and very comfortable - next door to the Penrith Panthers and other places we wished to visit. Future guests beware of parking under trees because the bird problem is unbelievable. We parked well away this visit and there is plenty of parking available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pamela C., We very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Allison Armstrong Rooms Division Manager Mercure Penrith

AccorHotels certified review
Maria Friends - 09/01/2018
« very good »

one the hottest day ever, the air conditioning wasn't cool enough for me, & the ice machine ran out.. It could have been replenished as it was "the hottest day ever".. Other than that it was a great stay.

AccorHotels certified review
Jamie Couples - 09/01/2018
« Amazing »

It was care free and relaxing

AccorHotels certified review
Sharron Couples - 08/01/2018
« Speedy check in and helpful staff »

We had 2 nights over New Year’s Eve we had some nice chocolates on the bed and a small bottle of champas on NYE which was a lovely touch.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharon R., We very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Allison Armstrong Rooms Division Manager Mercure Penrith

AccorHotels certified review
Wendy Families - 08/01/2018
« Mrs »

We had a great time. Our room was cleaned and spacious

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wendy H., We very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Allison Armstrong Rooms Division Manager Mercure Penrith

AccorHotels certified review
Lauren S. Solo - 07/01/2018

Was lovely. Just the only issue was the poor Wi-Fi and movies to watch that didn't load properly so ended up paying for movies I could barely watch from stopping and starting

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lauren S., We very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kellie Stapleton General Manager Mercure Penrith PS: We will follow up on the Movie Buffering, our apologies for any inconveniences caused.

AccorHotels certified review
Deb C. Families - 07/01/2018
« Stay was amazing thank you »

My stay was very enjoyable Staff were excellent Rooms great Over all amazing Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Debra We very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kellie Stapleton General Manager Mercure Penrith

AccorHotels certified review
Glenn W. Business - 07/01/2018
« Expectations met »

Check in was efficient and friendly. The room was fresh, clean and quiet. No breakfast on site was a bit of a let down. Check out was again efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stacey We very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kellie Stapleton General Manager Mercure Penrith

AccorHotels certified review
Mitch Couples - 06/01/2018
« Spot on »

Spot on

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mitch We very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kellie Stapleton General Manager Mercure Penrith

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