Hotel - Mercure Penrith
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Mercure Hotel

Mercure Penrith

Panther Place 
2750  PENRITH
AUSTRALIA

711 reviews
TripAdvisor Rating Based on 711 reviews
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Check-in from 14h00
Check out up to 10h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
  • Parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
  • Parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Early Check-in
  • Dry cleaning / Ironing

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request

Catering

  • 1 bar(s)
  • Room service
    • Cold snacks
    • Opening hours : Week 0:00 - 23:59
    • Opening hours : Week-end 0:00 - 23:59

Business services

  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 222 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Work desk in all rooms
    • Pay per view channel(s)
    • Manual temperature control
    • Crib on request
    • WIFI in your room
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.0/5 AccorHotels Rating Based on 4,662 reviews

Our guest reviews for Mercure Penrith

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 711 reviews
AccorHotels certified review
Peter N. Business - 18/07/2017
« very helpfull and satisfied with room »

Quick check in and helpfull staff and friendly, rooms were clean and tidy, overall no problems with anything.

AccorHotels certified review
Peter Families - 18/07/2017
« Convenient & satisfactory »

Very convenient location - next to the event attended. Staff were friendly and helpful.

AccorHotels certified review
Anonymous Couples - 18/07/2017
« Was pleasant »

It was pleasant no issues

AccorHotels certified review
Michael Friends - 18/07/2017
« Good »

It was a nice place, clean and friendly staff. Only issue was at around 11:00pm i wanted a coffee but there was no coffee available, due to no beans to be grinded. Would have been nice also if rooms had short access to smoking area.

AccorHotels certified review
Central C. F. Families - 18/07/2017
« Staff and accommodation were professional and nice.  »

On arrival I was served promptly and efficiently. Our room was ready and clean. Our breakfast in Panthers was less than average with poor service, empty food trays and a broken coffee machine. We then had to pay extra for a coffee from the adjoining cafe area. We would have had better breakfast at McDonalds for far less money. Stay at the Mercure and don't bother going into Panthers for food.

AccorHotels certified review
Dr M. H. Couples - 18/07/2017
« Loud aurcon, room change, missing amenities »

Due to renovation, we had a room change eith a loud AC on the outside, the staff member heard it when coming into thevroom and relicated us. Queen bed but quiet, missing some amenities

AccorHotels certified review
Kathleen Couples - 18/07/2017
« Comfortable bed and room, great brekky and friendly service »

Loved our stay being so close to Panthers, for food, drinks and entertainment and of course the footy if it was on at Pepper Stadium. Had a great sle. Didn't want to leave!

AccorHotels certified review
Jen Families - 18/07/2017
« Great Clean Friendly Environment »

We had a very comfortable stay. The reception staff were very friendly as were housekeeping. The barman however was very short and not over friendly, however we did really enjoy our stay.

AccorHotels certified review
Jo S. Families - 18/07/2017
« Average »

Everyone was friendly enough but there was nothing exceptional about the stay. The rooms are very old fashioned looking..quite drab. It was inexpensive but it 'felt' cheap.

AccorHotels certified review
Mary Couples - 17/07/2017
« Pleasant, comfortable stay »

Reception staff very polite and helpful. Rooms clean and tidy. My only complaint is the noisy air conditioning, which is not so noticeable during the daytime but of a night it sounds like a steam train running through the room. The only way we were able to get an undisturbed sleep was to turn the air conditioning off at night. This was my only complaint.

AccorHotels certified review
Matt P. Solo - 17/07/2017
« Adequate for overnight experience »

Friendly staff. Oversight on paying twice for stay quickly corrected. Buffet breakfast was excellent. Rooms however are showing their age and in desperate need of a refurbish. Novotel at Rooty Hill provides a better room at a similar cost and if I was to choose between the two, I'd stay at Rooty Hill.

AccorHotels certified review
Barney [. Families - 17/07/2017
« A nice place »

All good & amazing check in & checkout could teach a lot of hotels how friendly reception staff can be.

AccorHotels certified review
Mark Friends - 17/07/2017
« Great location for attending Panthers games. »

It was good. I was attending a corporate function at the Pathers game so the venue was chosen on location only. For my needs that night, the location was perfect.

AccorHotels certified review
Chris Couples - 17/07/2017
« Good »

The stay was pleasant, the room was clean and serviceable, staff were helpful and most importantly the bed was comfy. The view was of carparks etc but there is not much the hotel can do about that, the verandah planterboxes were just full of weeds, and we were on 5th floor and the water pressure was poor which meant the double spa took a long time to fill - 1st world problems :)

AccorHotels certified review
Skip Couples - 17/07/2017
« Comfortable stay »

We had a comfortable and quiet night's rest. The room clean and tidy, the staff were friendly and the facilities fine given the proximity to the Panthers Club.

AccorHotels certified review
Anonymous Business - 16/07/2017
« Too busy »

There were a lot of kids running around and the staff seemed very busy and a bit stressed. The barman was very friendly and helpful.

AccorHotels certified review
Mary P. Couples - 16/07/2017
« Ms »

The staff were very friendly on both arrival and departure. Our room was very clean and comfortable. Therr was only a compliant in relation to the uae of the spa...the water pressure was very poor and extremely slow to fill so the experience of having to fill the spa was a liitle lost....to expedite the filling of the dpa had to also run the shower then i was very concerned about the stream that mat set off the smoke alarm. The other little concern was early morning noises luike people dropping buckets waking me from my sleep.

AccorHotels certified review
Neil Couples - 16/07/2017

Very expensive

AccorHotels certified review
Anonymous Business - 16/07/2017
« Very enjoyable stay »

Very warm welcome at reception and great service over the trip

AccorHotels certified review
Anonymous Families - 15/07/2017
« Very nice stay »

Great checkin, lovely clean room, a little dated though. nice view to the mountains. Good wifi. Great room clean on second day with towel animal on bed which pleased my grandson. Thanks to Olga!

Our most recent 20 reviews
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