Mercure Penrith 4 stars

TripAdvisor rating 4.0/5 111 reviews
Mercure Penrith
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+ 18 Services
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Room 1

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Hotel extras

  • Enjoy Nightlife & Theatres

  • Abundance of Adventure Attractions

  • Adjoining Conference Centre

  • Near Speciality shopping

  • Walk to Restaurants and Bars

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Babysitting on request
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Business services
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Mercure Penrith

Panther Place
2750
penrith
australia

Tel: +61247217700

Fax: (+61)2/47322928

Contact email

Check-in from 14h00

Check out up to 10h00

  • By plane

    SYDNEY AIRPORT At 85km / 52 miles

  • By train

    PENRITH RAILWAY At 3km / 2 miles

GPS :-33.760686, 150.684056

Our accommodations

Standard Queen Room

  • Max. number of persons: ‌3
  • Area: From 24
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Double Double

  • Max. number of persons: ‌4
  • Area: From 24
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior King Room

  • Max. number of persons: ‌2
  • Area: From 24
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe King Room

  • Max. number of persons: ‌2
  • Area: From 24
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Family Room

  • Max. number of persons: ‌4
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Family Room

  • Max. number of persons: ‌4
  • Area: From 32
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe King Suite

  • Max. number of persons: ‌2
  • Area: From 36
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior King Suite

  • Max. number of persons: ‌2
  • Area: From 36
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

The Lobby Bar offers a wide selection of local wines, beers and cocktails. The perfect place to have a drink and light snacks with friends, family and colleagues.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Penrith

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

8,058 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

111 reviews

Mrs

Customer review rating 4.2/5

Anonymous Families - 11/06/2019 AccorHotels certified review

Very pleasant

Dear Mr M., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Average

Customer review rating 4.2/5

Anonymous Families - 11/06/2019 AccorHotels certified review

Previous stays we have been in newer rooms.

Dear Ms D., Thank you for taking the time to tell us about your experience at the Mercure Penrith. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I appreciate your sharing your concerns, and hope that you will give us the opportunity to better serve you in the near future. Regards, Andrew Hills General Manager

Enjoyable stay

Customer review rating 4.2/5

Dave Friends - 11/06/2019 AccorHotels certified review

Very comfortable. Have been coming here for years. Love the renovations.

Dear Mr H., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Friendly service and comfortable experience

Customer review rating 4.2/5

Anonymous Families - 11/06/2019 AccorHotels certified review

From the meet and greet on arrival to leaving with a smile ...had a great time will return

Dear Ms W., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager
Customer review rating 4.2/5

K. Families - 11/06/2019 AccorHotels certified review

The hotel was clean, the staff, polite & the complex with many choices of dining (& Timezone!) was a winner for our group of families.

Dear Bubs K., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager
Customer review rating 4.2/5

Anonymous Couples - 10/06/2019 AccorHotels certified review

Great customer service and location. Rooms are a bit out dated however.

Dear Ms S., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Excellent short stay

Customer review rating 4.2/5

Julie A. Business - 10/06/2019 AccorHotels certified review

After a quick check in the room was found to be extremely clean with plenty of toilettries and fresh towels. The bed was very comfortable too. Breakfast was a walk away to the Panthers club and was of a very high standard. Only there one night for work but very happy to return for a holiday. Located just ten minutes from the train station it is very easy to locate by bus or taxi. Plenty of parking if you drive as well.

Dear Ms S., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

very welcoming and relaxing

Customer review rating 4.2/5

Michael N. Couples - 10/06/2019 AccorHotels certified review

We were pleased with the room and the sfaff were very friendly and helpful

Dear Mr n., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Great

Customer review rating 4.2/5

Bec Families - 10/06/2019 AccorHotels certified review

Room was clean, bed was comfortable. Facilities great.

Dear Mr C., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Nothing spectacular.

Customer review rating 4.2/5

None O. Y. B. Business - 10/06/2019 AccorHotels certified review

Room was comfortable. Cavity door in bathroom would have been preferable - too cramped with hinge door against shower. No opening windows - hate air-conditioning (too noisy and dry). Reception staff very helpful and friendly. Disappointed only one staff for morning checkout - would've expected two on counter. She was rather busy doing barista duties as well as serving guests checking out.

Dear Mr M., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Beautiful Accomodation

Customer review rating 4.2/5

Mel Solo - 10/06/2019 AccorHotels certified review

The room was homely and very clean. Bed was very comfortable and the staff were lovely.

Dear Ms F., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager
Customer review rating 4.2/5

Alison Friends - 09/06/2019 AccorHotels certified review

The hotel rooms and staff where terrific. We were very disappointed having to walk my 86yr old mother a long distance through the gambling scourge to breakfast in the second rate food court. Set something up within the hotel please.

Dear Ms K., Thank you for taking the time to tell us about your experience at the Mercure Penrith. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have taken on board your comments in regards to the breakfast set up. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I appreciate your sharing your concerns, and hope that you will give us the opportunity to better serve you in the near future. Regards, Andrew Hills General Manager

fantastic

Customer review rating 4.2/5

Brendan C. Couples - 09/06/2019 AccorHotels certified review

really really good even if it was only for one night

Dear Mr c., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Nice

Customer review rating 4.2/5

Daryn Business - 09/06/2019 AccorHotels certified review

2 nights on business trip

Dear Mr F., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Very comfortable

Customer review rating 4.2/5

Raechel F. Friends - 09/06/2019 AccorHotels certified review

Fine

Dear Ms F., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Good times at Penrith

Customer review rating 4.2/5

Noel L. Families - 09/06/2019 AccorHotels certified review

The stay was fine, plenty of things to do in the area and the location is perfect .

Dear Mr L., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Always fabulous!

Customer review rating 4.2/5

Cathy B. Business - 08/06/2019 AccorHotels certified review

I always feel welcomed and comfortable .

Dear Ms B., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Great friendly helpful staff

Customer review rating 4.2/5

Emma Friends - 08/06/2019 AccorHotels certified review

Had a great stay. Staff were helpful and patient. Would come again.

Dear Ms H., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Another great stay

Customer review rating 4.2/5

Stuart E. Business - 08/06/2019 AccorHotels certified review

Great venue and staff with lots to do and see in the adjoining club

Dear Mr E., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Convenient, clean, friendly

Customer review rating 4.2/5

Steve Business - 08/06/2019 AccorHotels certified review

Good staff, clean rooms and convenient location with club access providing excellent facilities and dining options.

Dear Mr B., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager
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