Hotel - Mercure Penrith
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Mercure Hotel

Mercure Penrith

Panther Place 
2750  PENRITH
AUSTRALIA

719 reviews
TripAdvisor Rating Based on 719 reviews
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Check-in from 14h00
Check out up to 10h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
  • Parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
  • Parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Early Check-in
  • Dry cleaning / Ironing

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request

Catering

  • 1 bar(s)
  • Room service
    • Cold snacks
    • Opening hours : Week 0:00 - 23:59
    • Opening hours : Week-end 0:00 - 23:59

Business services

  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 222 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Work desk in all rooms
    • Pay per view channel(s)
    • Manual temperature control
    • Crib on request
    • WIFI in your room
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.0/5 AccorHotels Rating Based on 4,918 reviews

Our guest reviews for Mercure Penrith

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 719 reviews
AccorHotels certified review
Peter G. Couples - 13/09/2017
« clean, tidy,extremely pleasant staff at front desk »

As we frequent Panthers occasionally, we had decided to combine the Crab Shack restaurant with a night out to celebrate an anniversary. To be gifted a lovely bottle of bubbly by the reception desk did impress us. (thankyou)

AccorHotels certified review
Anonymous Solo - 13/09/2017
« terry kemp »

although one night,experience very good,breakfasr excellent.

AccorHotels certified review
Tish Couples - 13/09/2017
« Great hotel »

Was upgraded to a king room on arrival and it was one of their refurbished room. Lots of space and loved the bathroom. Though the lighting in the bathroom is way to bright! Found it strange too that we had no kettle or coffees teas sachets in the room.

AccorHotels certified review
Jenny Business - 13/09/2017
« OK »

My stay was ok however the room that I was in I think 117 was not up to expectations. The sliding door was an issue in that the wind howled through a gap and this kept me awake all night - both nights. I filled out the form left in the room but you must not have received this. I understand you are doing renovations but the door needs to be fixed asap.

AccorHotels certified review
Dave P. Couples - 12/09/2017
« A welcomed stay for 2 travellers. »

We arrived a little later than expected (9pm), and were made very welcomed from the start. The welcoming drink was much appreciated. It was all done in a very courteous manner. Nothing was seen to be an effort for our welcoming attendant. Breakfast the next morning was great and the checkout procedure went easily. Well done to all staff involved, thanks guys!

AccorHotels certified review
Louise L. Families - 12/09/2017
« Mercure Penrith »

I always have a great experience. My room on Friday the 8th of SEP was a little tired and the bathroom was definitely in need of a facelift (I was in a standard QUEEN room), but I am extremely impressed with the new family rooms. I stayed in a family room on Saturday the 09th SEP and was blown away. Breakfast in Kelly's was a little average but we did not get there until 0920 and it finishes at 1000

AccorHotels certified review
Lisa C. Friends - 11/09/2017
« Disgusted »

The sheets on both beds had blood or stains on them. There wasn't enough towels for the 4 people. We were told our breakfast was paid for but only 2 adults were when we told them there was 1 adult 3 children

AccorHotels certified review
Adrian Friends - 11/09/2017
« Expensive »

Looking at the range of prices it appears Mercure bumps up its prices in line with events at the club. James Reyne was on on the night I stayed - 8 Sep. For $180 I would have expected at least a toaster and a microwave....The staff though were very nice though.

AccorHotels certified review
Laura G. Families - 09/09/2017
« Perfect Service »

Service was amazing. Allison especially was wonderful, we felt really cared for. Perfect location too. Used the hotel as a base to visit our sick brother in Napean Hospital. Thank you. Will definately be back!

AccorHotels certified review
Toni N. Solo - 09/09/2017
« First Time Penrith »

Good location for requirements for this trip. Easy to get to by road. Not well signposted. Parking plentiful. Plenty services in surrounding streets. Under renovations but paint smell overpowering - even through airconditioning. Expensive for it's location

AccorHotels certified review
Colleen B. Couples - 08/09/2017

The room was clean The staff were friendly and helpful.The only thing we found was the shower the mat got wet from the door

TripAdvisor review
Family - 08/09/2017
« Good family hotel »

Two out of three of us arrived for our stay with the flu. Reception staff wonderful in making our room available earlier for us to crash and try to recover. Everything re room and service was as we have come to expect like previous stays- delightful. Housekeeping staff went over and above meeting some special requirements we had. A special mention to the night reception staff who kindly made up a jug of chilled water with fresh fruit slices in it for one of us who ended up bedridden, and could only think of that to drink. We appreciated all efforts, and look forward to returning shortly to finish what we couldn't.

AccorHotels certified review
Anonymous Business - 07/09/2017
« Very pleasant »

No problems with this accomodation would recommend to other travellers

AccorHotels certified review
Rebecca D. Families - 07/09/2017
« Great location! »

Easy to find and great location.

AccorHotels certified review
Brian M. Business - 06/09/2017
« Room was disappointing. »

My room appeared to be missing furniture. There was nowhere to place things, other than a small round table or the second bed.

AccorHotels certified review
Gerard Solo - 06/09/2017
« A comfortable stay in a well set out room. »

I was impressed with the main light switches being available beside the beds as well as at the entrance door. Another touch was the staff member opening the two dors for me with my hands full with luggage.

AccorHotels certified review
Sam Business - 06/09/2017
« Satisfactory »

I found a unauthorized $1 donation fee on the tax invoice. Seeing at this bill was paid on a corporate credit card it causes more problems than its worth in performing an expense claim. Either way this should not be charged unless authorized by the customer. I will not stay at Mecure ever again based on a $1 unauthorized donation. Ridiculous!

AccorHotels certified review
Dave Couples - 06/09/2017
« dave »

very enjoyable, the king size room with a great balcony was sensational, service was excellent

AccorHotels certified review
Graydon S. Families - 06/09/2017
« Very Impressed »

Very impressed with the service.

AccorHotels certified review
Whitney B. Families - 05/09/2017
« Great location but very tired room. »

We were there to see a show at Panthers. While the beds were comfy and it was handy, our bathroom was like something out of a scary movie. There was significant mould in the shower grout. Not attractive at all. We paid top dollar for the room and have had better bathroons in cheap roadside motels. Check in was fast as a result of online check in. Great staff at the bar too. Would suggest a bathroom refurb urgently.

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