Hotel - Mercure Penrith
Mercure Hotel Mercure Hotel

Mercure Penrith

Our hotels AccorHotels
3.5/5 761 reviews
All hotels in Penrith
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 149.10 AUD Non member rate
From 149.10 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room (Paying)
  • Parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early Check-in
  • Dry cleaning / Ironing

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Cold snacks
    • Opening hours : Week 0:00 - 23:59
    • Opening hours : Week-end 0:00 - 23:59

Business services

  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 222 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Work desk in all rooms
    • Pay per view channel(s)
    • Manual temperature control
    • Crib on request
    • WiFi in your room
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating Based on 5,525 reviews

Our guest reviews for Mercure Penrith

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 761 reviews
AccorHotels certified review
K R. Couples - 18/02/2018
« Relaxing »

Relaxing , just what we needed in our busy lifestyles

AccorHotels certified review
Chez M. Business - 18/02/2018
« Very happy - All staff were great »

Great. Housekeeping did an amazing job. James at reception was very personable and nothing was too much trouble. The washing machine power dispenser was broken during my stay, but the hotel provided washing liquid free of charge which was very convientent. Overall I can’t complain at all, everything was how I expected.

AccorHotels certified review
M. D. Families - 18/02/2018
« Excellent »

Fantastic , lovely staff , great room and excellent service

AccorHotels certified review
Tony D. Solo - 18/02/2018
« Great customer service »

I would rate both your customer service and overall cleanliness a 10. The only issue is I find the beds uncomfortable and way to firm.

AccorHotels certified review
Joan Business - 16/02/2018
« Average »

Great staff - very professional, helpful and polite. Average cleanliness - lipstick on pillow covers, trash/wrappers under bed, hair under a pillow (not mine!) Other guests throughout nights were noisy - while international ie. on a different timezone, woken every few hours is not ideal on a business trip. Gym - hotel chosen due to this - very old equipment/most of which (bike/stepper) did not work. Treadmills poor cushioning as very old. In house eating average but expected given advice on website and penrith leagues club walking distance.

AccorHotels certified review
Taylah Business - 16/02/2018
« Miss »

My experience was great.

AccorHotels certified review
Mick Business - 15/02/2018
« Very enjoyable great club next door. »

Very enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael F., We very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Allison Armstrong Rooms Division Manager Mercure Penrith

AccorHotels certified review
Joanne S. Business - 15/02/2018
« Relaxing »

The room was well presented and the staff was friendly and helpful. Even to the extent that your lovely cleaner found a plug so I could soak in the bath

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joanne S., We very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Allison Armstrong Rooms Division Manager Mercure Penrith

AccorHotels certified review
Julia T. Business - 14/02/2018
« Our experience was good. »

Our experience was fine. Parking was easy, room was comfortable, reception was helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Terry T., We very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Allison Armstrong Rooms Division Manager Mercure Penrith

AccorHotels certified review
Anil Families - 13/02/2018
« great place to stay and best friendly staff »

we stayed there for 3 nights and the staff were one of the best that I have encountered. Normally I would stay at Novotel or Sofitel but on this occassion was a great choice. great service and never a problem.

AccorHotels certified review
Nick B. Business - 13/02/2018
« Excellent »

I have been employed in an organisation that at times is exposed to extreme pressure and stress. So when I travel, which over the past few years, is a lot, I like simple, easy and obviously with stress or any hassle. My experience, although for only one night, was in fact easy, and hassle-less. I was made to feel welcome, and my in-room orders were received promptly and delivered with with a smile. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicholas B., We very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Allison Armstrong Rooms Division Manager Mercure Penrith

AccorHotels certified review
Bree Families - 13/02/2018
« Great family weekend getaway »

Kids had a ball and didn't want to go home neither did us parents!!

AccorHotels certified review
Nicole H. Families - 13/02/2018
« Was pleasantly surprised by the spacious and clean room. Staff all amazing ! »

We didn't think that a small hotel could offer so much. Thanks to the staff who were very friendly and to the housekeeping who looked after the rooms - they were spotless. We have no bad comments at all. We will be seeing us again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicole H., We very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Allison Armstrong Rooms Division Manager Mercure Penrith

AccorHotels certified review
Darren N. Couples - 13/02/2018
« The best service I have ever received in years of stays in Hotels »

We had a 2 day stay over the weekend of the 9th - 11th Feb as we were down for a wedding in The Blue Mountains. From the minute we stepped into the door the service from the staff at the Mercure was exceptional. We were warmly welcomed and this continued throughout our stay. We felt truly welcome and absolutely loved our stay. The rooms were very comfortable and the view out to the mountains very pleasant. Having the Panthers right next door was a big plus too. I would like to make special mention of Kevin and Herene from your Front Desk. I have nothing but compliments on their service, manners and making guests feel so welcome. If I was running Accor Hotels I would clone these 2 people as they truly exemplify customer service. Can't wait to come back!

AccorHotels certified review
Jenni Families - 13/02/2018
« A good spot to stay before the rowing regatta »

Hotel has a new fit out with lots of parking. Breakfast is at Panthers which involves wandering along numerous corridors following the signs. Breakfast was the usual hot and cold options but at under $18 it was inexpensive for a hotel breakfast. Not a bad option for an early start at the rowing

AccorHotels certified review
Chris Couples - 13/02/2018
« Great Location »

Nice hotel in a good location. Would be better if Accor Members got discounts for food at the adjacent Panther's club as none is offered on site.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris C., We very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Allison Armstrong Rooms Division Manager Mercure Penrith

AccorHotels certified review
Art A. Business - 12/02/2018
« Wi-Fi not available »

Rooms fine, no WiFi access.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher P., We very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Allison Armstrong Rooms Division Manager Mercure Penrith

AccorHotels certified review
Kv Families - 12/02/2018
« Convenient hotel »

Great welcome from reception staff - thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen v., We very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Allison Armstrong Rooms Division Manager Mercure Penrith

AccorHotels certified review
Patrick Couples - 12/02/2018
« Pretty decent »

The hotel was nice, very dark in the rooms which wasn’t too bad. Comfortable beds which were good. Staff weren’t bad but seemed bored. Room service was a bit pricy but didn’t really use it

AccorHotels certified review
Bob Business - 12/02/2018
« average »

I checked in 2 Chinese visitors & when they paid with credit card the counter staff said it didn't go through but they received a text from their bank saying it did which they showed the staff . The staff went & told a duty manager (I think) she came out and didn't even acknowledge the guests only printed out the eftpos receitps to show them it was not on your system. I tried to explain to her the situation but all she said was it wasn't in there system & Then she walked away. Very rude.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bob Walters, Thank you for taking the time to tell us about your experience at the Mercure Penrith. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind Regards Allison Armstrong Rooms Division Manager Mercure Penrith

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 149.10 AUD Non member rate
From 149.10 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 14 km Novotel Sydney Rooty Hill
Novotel Sydney Rooty Hill Hotel
From
From 149.00 AUD Non member rate
From 149.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 26 km Mercure Sydney Liverpool
Mercure Sydney Liverpool
From
From 161.10 AUD Non member rate
From 161.10 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 27 km ibis budget Wentworthville
ibis budget Wentworthville
From
From 79.00 AUD Non member rate
From 79.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 27 km Novotel Sydney Norwest
Novotel Sydney Norwest Hotel
From
From 152.00 AUD Non member rate
From 152.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in PENRITH
See rates