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Mercure Penrith 4 stars

TripAdvisor rating 4.0/5 107 reviews
Mercure Penrith
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+ 18 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Enjoy Nightlife & Theatres

  • Abundance of Adventure Attractions

  • Adjoining Conference Centre

  • Near Speciality shopping

  • Walk to Restaurants and Bars

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Babysitting on request
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Business services
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Mercure Penrith

Panther Place
2750
penrith
australia

Tel: +61247217700

Fax: (+61)2/47322928

Contact email

Check-in from 14h00

Check out up to 10h00

  • By plane

    SYDNEY AIRPORT At 85km / 52 miles

  • By train

    PENRITH RAILWAY At 3km / 2 miles

GPS :-33.760686, 150.684056

Our accommodations

Standard Queen Room

  • Max. number of persons: x3
  • Area: From 24m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Double Double

  • Max. number of persons: x4
  • Area: From 24m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior King Room

  • Max. number of persons: x2
  • Area: From 24m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe King Room

  • Max. number of persons: x2
  • Area: From 24m²
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Family Room

  • Max. number of persons: x4
  • Area: From 32m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Family Room

  • Max. number of persons: x4
  • Area: From 32m²
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe King Suite

  • Max. number of persons: x2
  • Area: From 36m²
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior King Suite

  • Max. number of persons: x2
  • Area: From 36m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

The Lobby Bar offers a wide selection of local wines, beers and cocktails. The perfect place to have a drink and light snacks with friends, family and colleagues.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Penrith

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

7,922 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

107 reviews

Satisfaction every time we book in to the hotel

Customer review rating 4.2/5

Iris M. Families - 20/05/2019 AccorHotels certified review

Staff very pleasant in the hotel Rooms are clean and serviced every day The discount was a great way of treating your customers The alterations in the foyer opens the area up and the lounge is great The bar is great to be able to sit down and enjoy the view

Dear Ms M., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Busy but quite

Customer review rating 4.2/5

Peter Solo - 20/05/2019 AccorHotels certified review

No problem

Dear Mr G., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Always good, great staff, quiet comfortable rooms.

Customer review rating 4.2/5

Lawrence B. Business - 19/05/2019 AccorHotels certified review

good

Dear Mr B., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Monumentally disappointing.

Customer review rating 4.2/5

Lady S. W. Couples - 19/05/2019 AccorHotels certified review

Was very average..off the back of best western plus. Nth Lakes QLD. Penrith was very very disappointing.

Dear Lady Spider W., Thank you for taking the time to tell us about your experience at the Mercure Penrith. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I appreciate your sharing your concerns. Regards, Andrew Hills General Manager

As expected with a few nice touches that were unexpected

Customer review rating 4.2/5

Anonymous Business - 18/05/2019 AccorHotels certified review

As expected

Dear Mr H., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback in particular from our loyalty members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Mrs Wendy M.

Customer review rating 4.2/5

Wendy M. Families - 18/05/2019 AccorHotels certified review

We thoroughly enjoyed our stay with you .

Dear Ms M., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager
Customer review rating 4.2/5

Anonymous Business - 18/05/2019 AccorHotels certified review

The staff were great

Dear Ms M., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Excellent

Customer review rating 4.2/5

Cosette H. Families - 17/05/2019 AccorHotels certified review

Very high standard. Very clean and very well presented.

Dear Ms H., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Always pleasurable and great refurbishment

Customer review rating 4.2/5

Peter B. Business - 16/05/2019 AccorHotels certified review

Fantastic staff and fresh clean room

Dear Mr B., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Very enjoyable

Customer review rating 4.2/5

C F. Couples - 16/05/2019 AccorHotels certified review

Room was great and staff were very friendly

Dear Ms F., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Subdued comfort

Customer review rating 4.2/5

Anonymous Business - 16/05/2019 AccorHotels certified review

Disappointed wifi was not included in hotel stay. Charges applied on top of room rate. Other hotel chains offer free wifi. Access to healthy food choices such as juice bar/protein smoothies would be of great benefit. No conceirge service to assist with luggage or guidance on best access points to panthers club, food and parking was disappointing. No Otherwise room was very clean and comfortable.

Dear Ms M., Thank you for taking the time to tell us about your experience at the Mercure Penrith. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have taken on board your comments in regards to both the food offering and also complimentary wifi. As a regular traveller can I suggest joining our loyalty program Le Club which is free to become a member but offers free wifi and a number of other benefits throughout all Accor Hotels. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I appreciate your sharing your concerns, and hope that you will give us the opportunity to better serve you in the near future. Regards, Andrew Hills General Manager

Really pleasant stay great service

Customer review rating 4.2/5

Dean R. Business - 16/05/2019 AccorHotels certified review

I was doing some late-night work locally the location was perfect the room was clean and quite once I got back to get some sleep.

Dear Mr R., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Fine, but mini bar not stocked .

Customer review rating 4.2/5

Chris Business - 16/05/2019 AccorHotels certified review

It wasn't an experience for goodness sake. I simply stayed there over night It was neither my honeymoon nor my funeral !!

Dear Mr F., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your feedback. Regards, Andrew Hills General Manager

Comfort, great staff

Customer review rating 4.2/5

Anonymous Business - 15/05/2019 AccorHotels certified review

Great except there are no readable newspapers available. How about getting in the Sydney Morning Herald instead of the trashy Murdoch papers

Dear Mr C., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Regards, Andrew Hills General Manager

It was pleasant and comfortable.

Customer review rating 4.2/5

Wayne C. Couples - 15/05/2019 AccorHotels certified review

We stayed to attend a show in the adjoining club. The room met our expectations.

Dear Mr C., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Mr

Customer review rating 4.2/5

Trevor L. Families - 14/05/2019 AccorHotels certified review

Although we arrived at 1015pm very was good

Dear Mr L., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Comfortable

Customer review rating 4.2/5

Karen Families - 14/05/2019 AccorHotels certified review

Comfortable bed Clean room

Dear Ms R., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

comfortable and welcoming

Customer review rating 4.2/5

Monique Couples - 14/05/2019 AccorHotels certified review

well spacious room, very comfortable bed and bathroom was very spacious. Hotel staff were very helpful.

Dear Ms C., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Good

Customer review rating 4.2/5

Georgia Business - 14/05/2019 AccorHotels certified review

The room was nice but most of the rubbish stayed in my room for the whole stay, and the towels smelt really bad.

Dear Mr B., Thank you for taking the time to tell us about your experience at the Mercure Penrith. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have taken on board your comments in regards to both the rubbish and the towels and will be sure to follow this up with Housekeeping. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I appreciate your sharing your concerns, and hope that you will give us the opportunity to better serve you in the near future. Regards, Andrew Hills General Manager

Better than I expected

Customer review rating 4.2/5

Paula Families - 14/05/2019 AccorHotels certified review

The family room was fantastic to have 2 seperate rooms was great. We had so much room. As a family of 5 it is difficult to find accommodation that will cater for us and we normally have to get 2 seperate rooms or offload 1 to other relatives if we are traveling together.

Dear Ms D., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager
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