Hotel - Pullman Melbourne On the Park
Pullman Hotel Pullman Hotel

Pullman Melbourne On the Park Hotel

4.0/5 1,140 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • Wifi - Normal speed (Paying)
    • WiFi access (Paying)
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air-conditionning with individual remote
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool (Paying)
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 23:59
    • Opening hours : Week-end 0:00 - 23:59

Business services

  • 18 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

  • 419 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box
    • Automatic air control
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Wide work desk
    • Telephone in bathroom
    • Pay per view channel(s)
    • Air-conditionning with individual remote
    • Wifi - Normal speed
    • Baby bed
    • Wifi - High speed
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.3/5 AccorHotels Rating 13,832 reviews

Our guest reviews for Pullman Melbourne On the Park

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 1,140 reviews
Alison P. Families - 14/07/2018 AccorHotels certified review
« Left sleep deprived »

Staff were friendly Room service nice Room comfortable I have little kids at home so was really looking forward to being able to get a full nights sleep and feeling refreshed however there was a woman either on our floor or the one above screaming at some one called Harvey for close on half an hour at 1am - after woken by this i didn’t get back to sleep

Leanne B. Couples - 14/07/2018 AccorHotels certified review
« A fabulous break away. »

Our stay was perfect from the moment we checked in. The staff were very welcoming and intent on doing everything they could to ensure we had more than just a pleasant stay. As an Accor member we received a complimentary upgrade and a welcome package which was very much appreciated. Every staff member we encountered were both friendly and professional. We had friends join us at the hotel and they were also very impressed and keen to return. we were also delighted to see the completed refurbishment which has transformed the hotel into a very appealing and stylish establishment. Pullman on the Park is now our preferred option when we visit Melbourne. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leanne , We very much appreciate your comments regarding your experience at the Pullman Melbourne On the Park. we value your loyalty to Accor and our hotel . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Heidi Aziz Executive Assistant to the General Manager

Ivan S. Couples - 14/07/2018 AccorHotels certified review
« quiet, great services and extremly friendly staff »

pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ivan , Thank you for the great review of our hotel! We are glad that you enjoyed your experience with us and hope to see you again very soon. Sincerely, Heidi Aziz Executive Assistant to the General Manager

Jane M. Business - 14/07/2018 AccorHotels certified review
« Many Pros with a few cons, lovely place to stay overall. »

It was very nice, the staff were extremely friendly and helpful, it was clean and tidy, with plenty of amenities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jane , We very much appreciate your comments regarding your experience at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Heidi Aziz Executive Assistant to the General Manager

Anonymous Business - 13/07/2018 AccorHotels certified review
« Enjoyed my stay »

There for business and loved the renovations and improvements to the reception area as well as breakfast and dining area. Not a buffet person, but didn't want to head out for dinner on night I arrived - wasn't that impressed with the a la carte so went with the buffet and it was really nice - bit pricey for what I ate, given I am not a big eater, but quality of food and choice was great . Staff service was excellent

Kym R. Families - 13/07/2018 AccorHotels certified review
« Just awesome from start to finish »

From the moment we arrived in the driveay till the moment we were driving away was the best experience. Your staff are unbelievably friendly and helpful to

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kym , We very much appreciate your comments regarding your experience at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Heidi Aziz Executive Assistant to the General Manager

Anonymous Families - 13/07/2018 AccorHotels certified review
« Nice and neat rooms. Excellent staff »

Staff friendly and the restaurant breakfast and dinner was great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mathew , We very much appreciate your comments regarding your experience at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Heidi Aziz Executive Assistant to the General Manager

Graham N. Friends - 12/07/2018 AccorHotels certified review
« GRAHAM N. »

WE NEEDED TO CHECK INTO OUR ROOM EARLY AND EVEN THOUGH THE HOTEL WAS FULL THE NIGHT BEFORE WE WERE ABLE TO DO THAT THANKS FOR YOUR UNDERSTANDING STAFF AT THE FRONT DESK.ALSO WE RECEIVED EXCELLENT SERVICE FROM THE STAFF MEMBER IN THE EXECUTIVE LOUNGE .SHE COULD NOT DO ENOUGH FOR US VERY FRIENDLY AND HELPFUL.NOT THE FIRST TIME WE HAVE MET HERE BUT THE SAME HAPPY FACE.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Graham C , We very much appreciate your comments regarding your experience at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Heidi Aziz Executive Assistant to the General Manager

Sue Families - 12/07/2018 AccorHotels certified review
« Pullman on the Park »

Always a great experience staying at the Pullman on the Park. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan , Thank you for the great review and your loyalty to our hotel! We are glad that you enjoyed your experience with us and hope to see you again very soon. Sincerely, Heidi Aziz Executive Assistant to the General Manager

Sue Families - 12/07/2018 AccorHotels certified review
« Great position and service in the restaurant was excellent »

Rooms are clean but a bit dated. Tiling grout was mouldy but otherwise bathroom had great bench space. Agnes in the restaurant was outstanding and went out of her way to help us. Table service at dinner by a Romanian? Gentleman was the excellent also

Anonymous Couples - 12/07/2018 AccorHotels certified review
« comfortable and quiet »

Very enjoyable great room and bed and facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kate , Thank you for the great review of our hotel! We are glad that you enjoyed your experience with us and hope to see you again very soon. Sincerely, Heidi Aziz Executive Assistant to the General Manager

R Couples - 12/07/2018 AccorHotels certified review
« Good and not so good »

On the whole enjoyable with some reservations. On line check in off line so rang hotel to do early check in. Stated would be arriving around noon. Room not ready on arrival as expected for gold Accor member. No offer of free drink, just will contact us when room available. After approx an hour wait I approached reception to enquire about the room to be told it was ready. Room ok, nothing special, lounge fine, staff very helpful and attentive there. On departure the account was presented to me, and immediately I knew it was wrong, so I queried the rates for the room on the account. The receptionist (male) checked the rates on his computer and stated, no, they were the correct rates. At that point I did not want to argue so stated that I would pay the account but check my data from home. Needless to say, I was correct as confirmed on the Accor confirmation email and via a phone call to the hotel. That staff member checked his computer and immediately said oh, that’s wrong isn’t it. What’s happened?? What had happened is that parking, $35 had been added to the room rate but also included in the account as a separate item. Once that was determined the staff member said that he would refund $70 to my credit card. So that was sorted. But, it should have been sorted at the counter on departure, not have me have to check my information to prove my point. So, back to my initial point, a good and not so good time.

Peter C. Families - 12/07/2018 AccorHotels certified review
« Comfortable stay in a fantastic location »

Staff were very courteous and helpful. Room was comfortable, although the pillows were too firm and the spare in the wardrobe was no softer. Would definitely stay again.

Gary H. Families - 11/07/2018 AccorHotels certified review
« Just great »

Had a great time breakfast great service was excellent staff were friendly and helpful meals were excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary , Thank you for the great review of our hotel! We are glad that you enjoyed your experience with us and hope to see you again very soon. Sincerely, Heidi Aziz Executive Assistant to the General Manager

Fiona D. Families - 11/07/2018 AccorHotels certified review
« Trip to AFL football »

Very clean and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fiona , Thank you for the great review of our hotel! We are glad that you enjoyed your experience with us and hope to see you again very soon. Sincerely, Heidi Aziz Executive Assistant to the General Manager

Anne M. Couples - 11/07/2018 AccorHotels certified review
« Superb Accommodation at the Pullman »

We were delighted with the facilities and services at the Pullman. The staff were so friendly and so helpful yet thoroughly professional at all times. Our room was possibly the best room we have EVER stayed in - the views of Melbourne and surrounds were brilliant! Everything about the room was superb. The breakfast and Executive Lounge were so good - especially the breakfast which was delicious. The stunning views of the Executive Lounge were amazing. The staff there were so kind and professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anne , We very much appreciate your comments regarding your experience at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Heidi Aziz Executive Assistant to the General Manager

Deborah G. Solo - 11/07/2018 AccorHotels certified review
« Convenient for going to football, but motel needs to be modernised to be classed as 5 star. »

Room was suitable - only required one bed as I was the only one staying, but had to pay for room with 2 beds on a higher floor. Bathroom needs modernising, and would prefer a walk in shower than one over the bath. Even though I paid for a room and one person stayed, I was only given 1 free drink voucher, so when I met friend prior to football match, I had to buy another drink at the bar. If 2 people were staying in the room(pay the same price), 2 drink vouchers would have been issued. Reception area very noisy on Friday night, and bar area was just as bad. Saturday morning was horrendous with travel people having drinks/breakfast on 1st level, and the noise was deafening on the ground floor. Lifts are a problem as there was a queue every time I wanted to get to my room or go downstairs - I had to wait a considerable time for a lift.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deborah , Thank you for taking the time to tell us about your experience at the Pullman Melbourne On the Park. I am sorry that your experience did not meet your expectations. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I have shared your comment with the relevant manager to check what was offered to you and address the case directly with you We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Heidi Aziz Executive Assistant to the General Manager

Rachael M. Families - 11/07/2018 AccorHotels certified review

We had a great stay at the Pullman in Melbourne. We were going to the afl footy at the MCG so the Pullman was the perfect location, on-site parking made it even easier for us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rachael , Thank you for the great review of our hotel! We are glad that you enjoyed your experience with us and hope to see you again very soon. Sincerely, Heidi Aziz Executive Assistant to the General Manager

Tony W. Solo - 11/07/2018 AccorHotels certified review
« fit for purpose »

fit for purpose

Simone Friends - 11/07/2018 AccorHotels certified review
« Excellent value and service »

One night stay for a trip to the footy with my bestie. Service was excellent, staff were extremely polite and helpful. Perfect location for the MCG, a nice bite to eat and very easy access to the city with the Tram right out the front. Have stayed before and would definitely stay again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simone , Thank you for the great review of our hotel! We are glad that you enjoyed your experience with us and hope to see you again very soon. Sincerely, Heidi Aziz Executive Assistant to the General Manager

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