Hotel - Pullman Melbourne On the Park
Pullman Hotel Pullman Hotel

Pullman Melbourne On the Park Hotel

4.0/5 1,233 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • Wifi - Normal speed (Paying)
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air-conditionning with individual remote
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool (Paying)
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 23:59
    • Opening hours : Week-end 0:00 - 23:59

Business services

  • 18 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

  • 419 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box
    • Automatic air control
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Wide work desk
    • Telephone in bathroom
    • Pay per view channel(s)
    • Air-conditionning with individual remote
    • Wifi - Normal speed
    • Baby bed
    • Wifi - High speed
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 15,114 reviews

Our guest reviews for Pullman Melbourne On the Park

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 1,233 reviews
Kelly A. B. H. Couples - 05/12/2018 AccorHotels certified review
« Mrs Kelly I. »

Staff were excellent helpful accomodating and polite. The hotel is lovely but the rooms are a little dated and could do with freshening up. The meals drinks and especially breakfast were delicious and priced well. Really enjoyex our stay and will return . Will also recommend to others. We had a most enjoyable stay.

Vanessa N. Families - 05/12/2018 AccorHotels certified review
« Very comfortable. »

We had a great room with an amazing view of the MCG from the 14th floor. Enjoyed a relaxing drink in the bar during the afternoon before heading off to the Bon Jovi concert at the MCG. Beautiful breakfast with a number of choices available. We will most certainly be back.

Allison Couples - 05/12/2018 AccorHotels certified review
« Comfortable and convenient »

Rooms on level 2 are tired, room service was great, bar area wonderful and breakfast the next morning was lovely !

Anonymous Friends - 05/12/2018 AccorHotels certified review
« Hotel very tired and needs updating. Not what I would expect for a 5 star hotel. »

Stayed in the suite. When we booked we weren't told that we could have had interconnected bedrooms to the suite despite booking the two rooms at the same time. In our friends room 2016 the frosting on the glass petition in the toilet is all pealed away - looks tacky and uncared for. As for the suite 2012 it was large, had a great view but in the kitchen area there was not even a cup or spoon, the downstairs toilet has had the front modified looks like someone has got a lump of wood, attached and painted it. The ball on the staircase wobbles and fell off, the wallpaper is marked and tacky. The place just feels uncared for. The landing on 20th floor looks terrible as you get out of the life, walls dirty etc etc. I have stayed in countless 5 star hotels all over the world and while the Pulllman was comfortable generally speaking, the standard was simply not up to what we paid for a 1300 a night suite. I would stay again only because of its proximity to the MCG and I certainly wouldn't book into a suite.

Leanne C. Friends - 04/12/2018 AccorHotels certified review
« We were made to feel very welcome »

Ease of check-in and appreciated a room up-grade to a suite. Room very comfortable. Thank you. The Cliveden Room is a lovely area to sit and have a few drinks with friend. Breakfast in the morning was well organised. Having 3 choice options was great. Need a bit more practice on egg cooking though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leanne , We very much appreciate your comments regarding your experience at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Heidi Aziz Executive Assistant to the General Manager

Catherine J. Couples - 04/12/2018 AccorHotels certified review

The staff and service were both amazing. The room was lovely, very comfy bed, gorgeous view and nice bathroom. The complimentary drink cards were appreciated. The only fault was the carpet in the hallway of 12th floor and in our room was not perfectly vacuumed. Other than that I couldn’t fault our stay. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Catherine , We very much appreciate your comments regarding your experience at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Heidi Aziz Executive Assistant to the General Manager

Pauline O. Solo - 04/12/2018 AccorHotels certified review
« Great location, friendly and efficient staff. »

All staff whom I met was always very professional, helpful and welcoming. From the time I arrived Adam the Concierge made me feel so welcomed. The next morning Johnny helped me with transport info effieciently. The housekeeping team did a great job in keeping my room tidy. Stephanie from the restaurant is amazing, so was Sonia the assistant manager, Meg and D. I. Sahni from the exec lounge. Lastly Damian was efficient at checkout time. Each one of them made a lasting impression and they truly exceeded my expectations. Thank you for going the extra mile; this was my second stay and I am already planning to return in 2019!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pauline , We very much appreciate your comments regarding your experience at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Heidi Aziz Executive Assistant to the General Manager

Anonymous Couples - 04/12/2018 AccorHotels certified review
« Missing information »

I was disappointed there was no information regarding on what was happening in the hotel eg. No menu for resturant and what was on

Suzanne D. Friends - 04/12/2018 AccorHotels certified review
« Great staff, facilities need improvement. »

Your staff couldn’t have been better. We were attended to in a friendly and efficient manner. They really are a credit to your business. However the rooms desperately need to be renovated, the bed, decor and bathroom need attention. The room was clean though, no complaints there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Suzanne , We very much appreciate your comments regarding your experience at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. we note your comment with regards to the rooms and we are certainly working on progressively upgrading all different areas of the hotel, especially after the compilation of the ground floor . currently upgrading our lifts . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Heidi Aziz Executive Assistant to the General Manager

Anonymous Families - 04/12/2018 AccorHotels certified review
« Nice »

Lovely staff. My room key wouldn't work each time I left the room; had to get it reprogrammed every time which was annoying. Feel like the hotel is a bit run down but staff lovely and good location.

Elliott Couples - 04/12/2018 AccorHotels certified review
« Bon Jovi MCG »

Brilliant room, great bathroom, awesome food all you can ask for for a one night stay. Best hotel I've been too in Melbourne so far

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elliott , Thank you for the great review of our hotel! We are glad that you enjoyed your experience with us and hope to see you again very soon. Sincerely, Heidi Aziz Executive Assistant to the General Manager

Anonymous Couples - 04/12/2018 AccorHotels certified review

the only problem was that there was no bath plug and the taps for the shower are hard to access as they are low and under the flow of the water

Robert S. Couples - 04/12/2018 AccorHotels certified review
« Ideal quiet location and easy access to CBD. »

Friendly and great hospitality by service desk and the birthday treat for my wife was very much appreciated. Varada on the service desk treated us very well and gave us exceptional service. It was great having a good bed, as there are not many that do and it was very comfy.

Anonymous Business - 04/12/2018 AccorHotels certified review
« Great »

Reception being greeted

Our hotel has responded to the review
Our hotel has responded to the review

Dear Natasha , Thank you for the great review of our hotel! We are glad that you enjoyed your experience with us and hope to see you again very soon. Sincerely, Heidi Aziz Executive Assistant to the General Manager

Louise Friends - 04/12/2018 AccorHotels certified review
« Poor service in all areas at this hotel »

Room was not appropriate for our booking, housekeeping took over 40 minutes to arrive. No beef available for dinner when we ordered at 5:30pm. Insufficient staff available at the bar - uncaring game and untrained staff throughout the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Louise , Thank you for taking the time to tell us about your experience at the Pullman Melbourne On the Park. please allow me to express my sincerest apologies for the shortfalls you have experienced. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured I have shared your feedback with the relevant managers to investigate & address any issues also prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Heidi Aziz Executive Assistant to the General Manager

Anonymous Business - 03/12/2018 AccorHotels certified review
« Wonderful service, great location »

Second time staying at PMOP - service was great, love the location. Room is nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Claire , We very much appreciate your comments regarding your experience at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Heidi Aziz Executive Assistant to the General Manager

Rick S. Couples - 03/12/2018 AccorHotels certified review
« Very good. »

Meals were fantastic. And very comf0rtable bed. Kind sevice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rick , We very much appreciate your comments regarding your experience at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Heidi Aziz Executive Assistant to the General Manager

Hayley Business - 03/12/2018 AccorHotels certified review
« Comfortable »

No issues

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hayley , We very much appreciate your comments regarding your experience at the Pullman Melbourne On the Park. Thank you for your valuable feedback. we note your comment with regards to the bathroom upgrades, we are progressively working on upgrading all different areas of the hotel, especially after completing the renovation of the ground floor. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Heidi Aziz Executive Assistant to the General Manager

Mr J. Couples - 03/12/2018 AccorHotels certified review
« Dull »

I found the rooms to be very dull , and depressing , the carpets in the room left an un pleasant odour

Geoffrey P. Couples - 03/12/2018 AccorHotels certified review

The Staff were extremely polite and professional. The room we stayed in needed updating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Geoff , We very much appreciate your comments regarding your experience at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Heidi Aziz Executive Assistant to the General Manager

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