Pullman Melbourne On the Park Hotel 5 stars

TripAdvisor rating 4.0/5 1,310 reviews
Pullman Melbourne On the Park
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Hotel extras

  • 419 rooms with unobstructed views

  • In the heart of the East Melbourne Sporting District

  • Hotel bar & restaurant offering international cuisine

  • 11 meeting rooms with inbuilt high-quality audio visual equipment

  • Outdoor pool & fitness centre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Electric car recharging units
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 18 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Melbourne On the Park

192 Wellington Parade
3002
melbourne
australia

Tel: +61394192000

Fax: (+61)3/94192001

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    TULLAMARINE At 24km / 14.91 miles

  • By train

    FLINDERS STREET At 1km / 0.62 miles

GPS :-37.815558, 144.983195

Our accommodations

SUPERIOR ROOM, 1 King or 2 Single Beds

  • Max. number of persons: x2
  • Area: From 28
  • Views: City side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

DELUXE ROOM, 2 Double Beds, High floor with views

  • Max. number of persons: x4
  • Area: From 28
  • Views: City side, Park view, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Audio docking station(...)

PREMIUM DELUXE ROOM, 1 King or 2 Single Beds, High floor with views

  • Max. number of persons: x2
  • Area: From 28
  • Views: City side, Park view, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

DELUXE EXECUTIVE ROOM, 1 King or 2 Single Beds, Lounge Access, High floor

  • Max. number of persons: x2
  • Area: From 28
  • Views: Park view, Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Audio docking station(...)

SUPERIOR SUITE, 1 King bed, Corner Suite with City and Garden views

  • Max. number of persons: x4
  • Area: From 56
  • Views: Garden side, City side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Audio docking station(...)

Our restaurants and bars

THE CLIVEDEN BAR & DINING

Type of cuisine: Mediterranean

The Cliveden Dining presents fresh local produce in Mediterranean and European-inspired cuisine. Experience a modern a la carte menu celebrating the rich diversity of Melbourne's renowned culinary heritage.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE CLIVEDEN BAR

Photo non contractuelle / Strictly non binding

Celebrate, blow off steam or simply take a breather at the Cliveden Bar. Sharing plates can be accompanied by European and local craft beers, ciders, a curated list of superb Australian wines, and signature cocktails conjured by resident mixologists.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 707 m²

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 510 people

Find out more
Pullman Melbourne On the Park Meeting Room

Our guest reviews for
Pullman Melbourne On the Park

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

16,915 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,310 reviews

Very pleasant

Customer review rating 4.3/5

Mladen Business - 17/05/2019 AccorHotels certified review

Very pleasant and very nice

Dear Miaden , Thank you for the great review of our hotel! We are glad that you enjoyed your experience with us and hope to see you back again very soon. Sincerely, Giovani Sayuti Front Office Manager

It was okay

Customer review rating 4.3/5

Anonymous Business - 17/05/2019 AccorHotels certified review

I slept on a pull out couch, but it was so lumpy and the mattress dipped so much in the middle. Even though I was tired, I didn't get the sleep that I wanted to. Everything else in the hotel was fine... except for the pull out.

Dear Karizza , We very much appreciate your comments regarding your experience at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I have asked our Housekeeping team to take a look at the sofa bed in the room you stayed in to make sure that this is fixed as a matter of urgency. Thank you again for sharing your experience, and we hope to be able to welcome you back again soon. Sincerely, Giovani Sayuti Front Office Manager

Really dated hotel but compensated by excellent customer service

Customer review rating 4.3/5

Anonymous Business - 17/05/2019 AccorHotels certified review

Already posted on Trip Advisor - see "Excellent services and staff BUT outdated and poorly maintained rooms"

Dear Samuel , Thank you for taking the time to leave your feedback regarding your recent stay with us both on Trip Advisor and through our survey email. I believe our management team have already responded to your review on Trip Advisor directly. We look forward to welcoming you back to the hotel in the future! Sincerely, Giovani Sayuti Front Office Manager

Exceptional customer service and accommodation

Customer review rating 4.3/5

Rachael Business - 16/05/2019 AccorHotels certified review

From my check in to my check out experience, including the service at the bar, your team were exceptional in every way. I was offered a complimentary room upgrade as well as the check in team member calling the bar to check if happy hour was still on (I think her name was Stephanie). The lady and gentleman at the bar were lovely, cheerful and friendly. on my check out the next day, the lady kindly walked me out and hailed a cab for me also, just a really lovely experience throughout my stay, especially given I travel a lot for work, I really want to point out this was exceptional in every way.

Dear Rachael , Thank you very much for taking the time to provide your comments regarding your recent experience at the Pullman Melbourne on the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am truly thrilled to see such a lovely example of the five star service we pride ourselves on! Thank you again for sharing your experience, and we hope your next visit will be just as pleasant as the previous one. Sincerely, Giovani Sayuti Front Office Manager

Wonderful staff, nothing was any trouble. Great hotel and facilities, the food was amazing and the Pullman on the Park is in a very convenient location.

Customer review rating 4.3/5

Anonymous Families - 16/05/2019 AccorHotels certified review

As above

Dear Susan , We very much appreciate your comments regarding your experience at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. It is fantastic to hear that you had a great experience dining in our hotel also! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Giovani Sayuti Front Office Manager

Disappointing

Customer review rating 4.3/5

Andrew M. Business - 16/05/2019 AccorHotels certified review

I travel a lot for work, and for a reasonably expensive hotel this i was a poor experience, broken tiles and paint peeling in shower, poor water pressure, inground scum around bathrooms need a refurb urgently.

Dear Mr. M., Thank you for taking the time to tell us about your experience at the Pullman Melbourne On the Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems mentioned. Specifically I would like to let you know that we are currently working on progressively upgrading all different areas of the hotel. We have successfully completed the renovation of our ground floor lobby & dining areas with a current focus on upgrading our lifts. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Giovani Sayuti Front Office Manager
Customer review rating 4.3/5

Jenny D. Families - 15/05/2019 AccorHotels certified review

great location, staff very friendly & service was exceptional.

Dear Jenny , Thank you for the great review of our hotel! We are glad that you enjoyed your experience with us. It is fantastic to hear that you were looked after so well by the team. We hope to see you again very soon. Sincerely, Giovani Sayuti Front Office Manager

School Principals Wellbeing Meeting

Customer review rating 4.3/5

Des Business - 15/05/2019 AccorHotels certified review

Our stay was exceptional. It was great to get so many positive responses as an event organiser from fellow principals. Comments ranged from the exceptional and personal welcome given, to the wonderful accommodation with the greatest accolades being given to Julie (I think that is her name, who served us in the restaurant) and the food we were served. I will be rebooking accommodation for our next meeting later next term. Thank you to all the staff. Your positiveness and can do attitude was good for our wellbeing and the success of the meeting.

Dear Desmond , We very much appreciate your comments regarding your experience at the Pullman Melbourne On the Park. Wow what a pleasure it is to receive such positive feedback! I will be sure to pass your feedback on to our entire team but in particular to Julia (our superstar) in the restaurant! Thank you again for sharing your experience, and we look forward to welcoming you back next term! Sincerely, Giovani Sayuti Front Office Manager

Mother day week end

Customer review rating 4.3/5

Charles T. Couples - 15/05/2019 AccorHotels certified review

Always enjoy the location. We went to a game at the MCG and drinks and dinner at the hotel after.

Dear Charles , Thank you for the great review of our hotel! We are glad that you enjoyed your experience with us & made the most of our great dining facilities! We hope to see you again very soon. Sincerely, Giovani Sayuti Front Office Manager

Very enjoyable stay.

Customer review rating 4.3/5

Colin M. Couples - 15/05/2019 AccorHotels certified review

Very enjoyable

Dear Colin, Thank you for the great review of our hotel! We are glad that you enjoyed your experience with us and hope to see you again very soon. Sincerely, Giovani Sayuti Front Office Manager

Fantastic

Customer review rating 4.3/5

Diane K. Business - 15/05/2019 AccorHotels certified review

Staff very friendly and attentive. Bathroom could do with a few repairs ie bathtub. Mini bar was checked after I had moved in - fortunately for the previous person I had not consumed anything. Cleaning was great. Room service fantastic. All in all very enjoyable and will be back next year.

Dear Diane , We very much appreciate your comments regarding your experience at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I note your comment with regards to the bathroom needing attention and we are certainly working on progressively upgrading all different areas of the hotel. We have successfully completed the renovation of our ground floor lobby & dining areas with a current focus on upgrading our lifts. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Giovani Sayuti Front Office Manager

The best place in Melbourne

Customer review rating 4.3/5

Anonymous Couples - 15/05/2019 AccorHotels certified review

I always love staying at the Pullman it is my pick of the Accor hotels in Melbourne

Dear Donna , Thank you for the great review of our hotel! We are honored that you chose to stay with us when in Melbourne! Looking forward to welcoming you back to the hotel again soon! Sincerely, Giovani Sayuti Front Office Manager

Room & service overall good, food terrific, with a couple of small rough edges.

Customer review rating 4.3/5

Anonymous Business - 15/05/2019 AccorHotels certified review

I was largely comfortable but was disappointed in the shower in room 1219 - it was very difficult to adjust the shower temperature leaning across a bathtub, around a folding glass door; I am 73 and the dangers of slipping in a bathtub are daunting, with no apparent handrails. I was also disappointed with reception’s reluctance to help with a photocopying need;I was attending a conference and too busy to do it myself. But the hotel food was very good, as was restaurant service!

Dear Ilsa , We very much appreciate your comments regarding your experience at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. In regards to your comment about the bathroom design, we are certainly working on progressively upgrading all different areas of the hotel. We have successfully completed the renovation of our ground floor lobby & dining areas with a current focus on upgrading our lifts. We look forward to improving on our hotel bathrooms in the near future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Giovani Sayuti Front Office Manager

Fun, pleasant, comfortable and accessable

Customer review rating 4.3/5

Christine Couples - 15/05/2019 AccorHotels certified review

We had an overnight stay in the city at the Pullman to enjoy a night out in town, stroll through the parks and a chance to discover Melbourne's Flinders lane restaurants and bars. Mothers day breakfast topped off my weekend.

Dear Christine, We very much appreciate your comments regarding your experience at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I do apologize for the items in the minibar that were not up to standard. I have addressed this directly with our minibar team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Giovani Sayuti Front Office Manager

Pleasant stay close to where we needed to go to the next morning

Customer review rating 4.3/5

Ian Couples - 15/05/2019 AccorHotels certified review

Nice meal and great room with great views looking over the park and the MCG

Dear Ian , Thank you for the great review of our hotel! We are glad that you enjoyed your suite & the beautiful view from the 14th floor! Looking forward to welcoming you back again very soon. Sincerely, Giovani Sayuti Front Office Manager

Staff were courteous and attentive

Customer review rating 4.3/5

Jill W. Couples - 15/05/2019 AccorHotels certified review

Bathroom very tired looking and a small amount of water was gurgling up through the bath/shower plug hole during the night. Not a pleasant thought when using the facility however the overall stay was good.

Dear Jill , We very much appreciate your comments regarding your experience at the Pullman Melbourne On the Park. I note your comment with regards to the bathroom being tired and we are certainly working on progressively upgrading all different areas of the hotel. We have successfully completed the renovation of our ground floor lobby & dining areas with a current focus on upgrading our lifts. I have however brought this case to the attention of our Engineering department as it sounds like the bath may have been slightly blocked. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Giovani Sayuti Front Office Manager
Customer review rating 4.3/5

Joe R. Couples - 14/05/2019 AccorHotels certified review

Damaged my car and try to cover it up not happy

Dear Mr. R., Thank you for taking the time to tell us about your experience at the Pullman Melbourne On the Park. I believe Sarah Baddams, our Executive Assistant Manager has been in contact with you earlier this week to resolve this issue. Please let me know if there is anything I can assist with moving forward. Sincerely, Giovani Sayuti Front Office Manager

Most enjoyable and comfortable. Attentive, friendly staff, very good breakfast buffets and food service.

Customer review rating 4.3/5

Wegmans Business - 14/05/2019 AccorHotels certified review

I was attending a conference and my husband and I stayed for 2 extra nights. We were very happy that you gave us the 'conference rate' for those extra nights. The conference set-up was good but there could have been more seating in the foyers and at the welcome reception, particularly for those of us who are less abled, such as myself. There are divans in the foyer but they are very low and not suitable for older folk with knee or hip problems. It was rather difficult to stand for lengthy periods at the morning/afternoon tea sessions. Rooms were very good although the bed was rather high - tricky for short people! We would certainly stay at the Pullman on the Park again.

Dear Mrs. W. , We very much appreciate your comments regarding your experience at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Giovani Sayuti Front Office Manager
Customer review rating 4.3/5

Elaine K. Couples - 14/05/2019 AccorHotels certified review

The room was nice and clean, however the room service took forever. Dirty dishes were not picked up. And we were charged for breakfast before checkout when we didn’t order breakfast

Dear Elaine , Thank you for sharing your feedback. It is great to hear that you enjoyed your room. I do apologize for the delay in the delivery of your room service. In regards to the charge for breakfast, I believe I removed this from your account on check out however please let me know if this is not the case so that I can rectify. We look forward to welcoming you back again soon. Sincerely, Giovani Sayuti Front Office Manager

Everyone and everything was just as it should be

Customer review rating 4.3/5

Karen Business - 14/05/2019 AccorHotels certified review

I was exhausted after a very strenuous work trip and this was my reward! I loved the heated pool and clean quiet room. The location was great and I enjoyed walking the neighborhood looking at Victorian houses and parks, but it was also a quick tram to the hustle and bustle of downtown. Would love to stay again, longer next time!

Dear Karen , We very much appreciate your comments regarding your experience at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I agree with you that our location is special! It is so nice to be just that little bit out of town! Thank you again for sharing your experience, and we hope to be able to welcome you back again soon! Sincerely, Giovani Sayuti Front Office Manager
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