Hotel - Hôtel Mercure Brides Les Bains Grand Hotel des Thermes
Mercure Hotel Mercure Hotel

Hôtel Mercure Brides Les Bains Grand Hotel des Thermes

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3.5/5 263 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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From 80.75 EUR Member's rate Members’ Rate, join while you book
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Check-in from 16h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Swimming pool
    • Indoor heated pool (Paying)
    • Outdoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • LYON ST EXUPERY
  • Reception open 24 hours a day
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Leisure and activities

  • Swimming pool
    • Indoor heated pool (Paying)
    • Outdoor heated pool
  • Thermal Spa  (Nearby)
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Massage (Paying)
  • Babysitting on request
  • Ski hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 7:00 - 22:00

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 102 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 3 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 1,066 reviews

Our guest reviews for Hôtel Mercure Brides Les Bains Grand Hotel des Thermes

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 263 reviews
AccorHotels certified review
Jerry Couples - 23/09/2017
« Very pleasant stay »

The hotel is smart & clean. A good sized room with a balcony. Garage parking available. The staff were very friendly and helpful. The location is good, being central in the village. The restaurant did not have an extensive menu and the atmosphere was slightly lacking. The food was good and portions were generous.

AccorHotels certified review
Benoit L. Friends - 20/09/2017
« Average hotel »

Chose the hotel to make a stop on the way to Meribel for a treck. Hotel was fine but was looking a bit old and empty. Restaurant was huge for not many people giving a weird impression. Bar was alos empty and we were the only customers there. Barman looked happy when he finally someone.

AccorHotels certified review
Patrick Couples - 02/09/2017
« Very good but one concern »

Our welcome was warm, friendly and professional. The ambience of the hotel was very good. Our only concern was that, on the morning we left the hotel, all the door locks of the rooms in our wing were being changed, creating dust and noise and a lack of privacy. We had not been warned that this would happen.

AccorHotels certified review
Djl Business - 22/07/2017
« pleasant...but needs updating »

no wifi..

AccorHotels certified review
Jeremy H. Friends - 03/07/2017
« As expected »

Good quality hotel with decent rooms. Excellent food and friendly staff

TripAdvisor review
Family - 12/04/2017
« Very nice hotel and great staff - but indoor pool not included »

I chose to book this hotel after a week of skiing with my family. The pictures on the Accorhotels.com website looked very promising and when I saw the pool and hot tub I knew this would be the perfect place to stay. We arrived before the official check-in time and the staff were very helpful in getting our room available as soon as possible. We then wanted to spend some time relaxing and found the pool was not open until 2PM - okay not really a problem. But then as I walked I was told I had to pay 15 Euro's per person to make use of the spa facilities. I was only interested in the pool and it was mainly for the kids. It would have cost me 60 Euro's for the family, and this would only grant me access on the day off arrival. If I wanted to use the pool on the day of departure I would have had to pay another 60 Euro's. I ended up disappointing my children but I was simply not prepared to pay this. This is my main reason for rating this hotel as Poor, simply because I booked it because of the pool facilities and I feel misled by the website. I have stayed in many hotels before but never had to fork out for the use of the pool, I feel ripped off.

Our hotel has responded to the review
Our hotel has responded to the review

We are truly delighted that you have had a good time in our Mercure hotel. We thank you for all the compliments you have shared. Location, food, friendliness of staff. The Spa with Swimming Pool Sauna Hammam and Jacuzzi is subject to charges. For the pool only a price can be given to certain schedules so as not to generate the tranquility of those who wish to stay calm. On the site of the hotel expenses related to the Spa are mentioned. We are very sorry to have disappointed you and we offer our most sincere apologies. Regards

AccorHotels certified review
Anonymous Families - 03/04/2017

It was OK, breakfast was great, beds were alright but it was a shame that we had arrived early and were not allowed to check in (despite it seeming completely empty) until after 4pm.

AccorHotels certified review
Anonymous Couples - 01/04/2017

Very good stay in the hotel for 2 nights. Staff is very friendly. the only negative remark is about the noise isolation between the rooms which is very poor. We were lucky that our neighbour was a calm person.

AccorHotels certified review
Anonymous Couples - 26/03/2017

Good size of room and bathroom very well renovated but the hotel is still requiring renovation

AccorHotels certified review
Anonymous Families - 25/03/2017

The service was excellent and the suite was large enough for three people.

AccorHotels certified review
Anonymous Couples - 14/03/2017

no upgrade, room was entered twice alltough "do not disturb" sign was on the door, was not told that I need to reserve spa and have to pay... basically it was false advertisment and a real disappointment!

AccorHotels certified review
Anonymous Couples - 13/03/2017

Disappointing. Lunch options were very limited and not readily available in the hotel. For dinner, even though the dining room had plenty of seating at 9:15pm at night, we were told there were no tables available. Ultimately, after much discussion with the hostess, we were able to be seated. Overall, the hotel is very rundown looking.

AccorHotels certified review
Anonymous Families - 13/03/2017

Nice hotel good location. Breakfast too expensive though.

AccorHotels certified review
Anonymous Couples - 06/03/2017

This was our second stay. We arrived at 2PM hoping to checkin, however checkin is at 4PM apparently so we had to wait until later. Typically for a Mecure I am used to earlier, but ok, it is a busy season. Staff was very friendly, but not quite aware of certain matters. As a Gold and Business PLus card holder we usually receive a free drink and an upgrade. Neither was received which was disppointing, and no specific reason was given. Our room was small and especially very warm (we had to have the window open to cool down, but there was the noice of the river). All in all not a super experience. Especially for gold card holders as me, I must admit that, except for the staff friendlyness, I was not impressed.

AccorHotels certified review
Anonymous Families - 04/03/2017

Rooms weee very nice although we had to move after the first night as the room smeltnof sewage. What spoilt the stay way at checkout we were told we could use a room to change after skiing however when we came to change the reception changed their mind and said we could not. Therefore we had to change in the downstairs toilet. 3 adults and 2 children all changing in the bar toilet with no showers. We were origially told we could have a room. The duty manager simply said we shouldn't have been told it was ok and she would not do anything for us.

AccorHotels certified review
Anonymous Couples - 04/03/2017

Staff very kind. Very happy trough my whole stay .the only fault I would say is that I stayed 6 nights and not only once they changed the bedsheets and also the last day they only managed to get the bed done.no toiletries ,no coffee or sugar ,no cups , no dusting and no hovering. I was not impressed as I had some biscuits and the crumble I drop accidentally was in the same place I left .But I told the staff in the reception and kindly they provided what I needed. I guess not everyone has the same standards when making the room. But generally I was happy and I am coming back at the end of March. Thank you to all staff.

AccorHotels certified review
Anonymous Families - 28/02/2017

Disappointed we couldn't book a suite, room we managed to book was ok, no proper cups in the room only disposible ones, room wasn't cleaned that great each day, no bath ropes in our room for use in spa was disappointing when every other user of the spa clearly had them. Just stayed in a Mecure hotel in the uk where a standard room was far superior to that in Bride les Bains Reception staff however were fantastic

AccorHotels certified review
Anonymous Friends - 28/02/2017

A Pleasure.

AccorHotels certified review
Anonymous Friends - 21/02/2017

Easy check-in and warm welcome. Ideal location for access to the Telecabin to the 3 Valleys. Room standard OK. Good beds. Would have preferred shower, not bathtub. Very good breakfast. Exercise room/gym only one treadmill. Easy checkout, but was incorrectly charged for spa package that was included in the room price, was sorted out however. The hotel Spa was excellent.

AccorHotels certified review
Anonymous Families - 19/02/2017

We wanted a couple of beds for the night on our last nights vacation. We were comfortable in the night and we left very early.

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