The Galata Istanbul Hotel - MGallery

TripAdvisor rating 4.0/5 389 reviews
The Galata Istanbul Hotel - MGallery
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Hotel extras

  • Restaurant with Golden Horn view for memorable events

  • Walking distance to Old City

  • Located at the center of the city, walking distance to Pera, Karakoy, Beyoglu and Galata

  • Suits with Galata Tower and Golden Horn view

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • Air conditioned
  • Languages spoken at the hotel
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on request
Business services
  • 2 meeting room(s)
  • Copy/print service available

Hotel location

The Galata Istanbul Hotel - MGallery

Arap Camii Mahallesi Bankalar
Caddesi No 21
Beyoglu
34421
istanbul
turkey

Tel: +902123173400

Fax: (+90)212/3173434

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    Istanbul Airport At 20km / 12 miles

  • By boat

    KARAKOY At 0.5km / 0.31 miles

GPS :41.024193, 28.972571

Our accommodations

CLASSIC ROOM, 1 King Size Bed, 25 m²

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • Pillow Menu
  • Nespresso machine
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

SUPERIOR ROOM, 1 King Size Bed, 30 m²

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room
  • Nespresso machine
  • Coffee/tea making facilities
  • Shoe polisher
  • Mini Bar

SUPERIOR ROOM, 2 Single Size Beds, 30 m²

  • Max. number of persons: 2
  • Area: From 30
  • Wireless internet in your room
  • Nespresso machine
  • Coffee/tea making facilities
  • Shoe polisher
  • Mini Bar

SUPERIOR ROOM, 1 King Size Bed, Golden Horn or Galata Tower View

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room
  • Nespresso machine
  • Coffee/tea making facilities
  • Shoe polisher
  • Mini Bar

Deluxe Room, 1 King Size Bed, 30 m²

  • Max. number of persons: 2
  • Area: From 30
  • Wireless internet in your room
  • Nespresso machine
  • Coffee/tea making facilities
  • Shoe polisher

Deluxe Room, 1 King Size Bed, Golden Horn or Galata Tower View

  • Max. number of persons: 3
  • Area: From 26
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Nespresso machine
  • Coffee/tea making facilities
  • Shoe polisher
  • Mini Bar

JUNIOR SUITE, 1 King Size Bed, 42 m²

  • Max. number of persons: 3
  • Area: From 42
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Nespresso machine
  • Coffee/tea making facilities
  • Shoe polisher
  • Mini Bar

JUNIOR SUITE, 1 King Size Bed, Golden Horn or Galata Tower View

  • Max. number of persons: 3
  • Area: From 40
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • Nespresso machine
  • Coffee/tea making facilities
  • Shoe polisher
  • Mini Bar

Executive Duplex Suite, 1 King Size Bed, 40 m²

  • Max. number of persons: 3
  • Area: From 40
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Nespresso machine
  • Coffee/tea making facilities
  • Shoe polisher
  • Mini Bar

Executive Suite, 1 King Size Bed, Golden Horn or Galata Tower View

  • Max. number of persons: 3
  • Area: From 40
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Nespresso machine
  • Coffee/tea making facilities
  • Shoe polisher
  • Mini Bar

Our restaurants and bars

Peran Restaurant

Type of cuisine: International

The Galata Istanbul Hotel-MGallery serves good selection of Turkish cuisine and international dishes at its Peran Restaurant. The wine selection of international brands is as favored as the delicious meals prepared by the professional chefs.

Lunch

12:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ANTON PERAN

Photo non contractuelle / Strictly non binding

Visit our bar whether for a hot drink, an aperitif or a light meal while watching the spectacular view of Golden Horn.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Lobby Bar

Photo non contractuelle / Strictly non binding

At the hotel bar, the guests benefit from the unique view of the Golden Horn while having their hot drinks and enjoy tasty appetizers.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 80

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
The Galata Istanbul Hotel - MGallery

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

472 reviews

tripadvisor

TripAdvisor Rating 4.0/5

389 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Quiet, comfortable with statement decor

TripAdvisor rating 4.0/5

TASmania2020 Family - 17/10/2019 TripAdvisor review

Quiet street, comfortable bed and elegant statement decor in this MGallery Accor hotel. Worth paying extra for the view, since the front of the hotel faces a building, sorely needing restoration. Cesame Hammam experience was noteworthy too. Location is great for a variety of restaurant food besides traditional. This was my second trip to Istanbul and I would definitely stay in this location again vs the Sultanhmet area.

Unforgettable staying in the most heart of Istanbul

Customer review rating 4.5/5

L. K. Solo - 08/10/2019 AccorHotels review

Excellent location, close to attractions such as Galata tower and Istiklal street. Pedestrian access to the waterfront of the Golden horn and Galata bridge. Cozy and clean rooms, friendly staff, hearty Breakfast. We should also mention the bar with great views and good cocktails.

Dear K. L., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sezgin Adalı General Manager

Superb

Customer review rating 4.5/5

Megan A. T. Couples - 05/10/2019 AccorHotels review

This hotel is first class. Everything was perfection, we stayed 3 nights and were sad when our holiday came to an end.

Dear Megan Aysel S., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sezgin Adalı Generel Manager

Goo location

Customer review rating 4.5/5

Anonymous Business - 03/10/2019 AccorHotels review

Good location and good service

Dear Kyu Yeol L., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Absolutely awesome and memorable experience

Customer review rating 4.5/5

Oleg Couples - 30/09/2019 AccorHotels review

This was our first visit to Istanbul and I was really impressed with the hotel, the cuisine in the restaurant, the staff, the room, the terrace and the view from it, the magic city. The wonderful, unforgettable days we spent with my wife. Next time we’ll come with my son.

Dear Aleh H., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

We were very satisfied except for the size of the room, which was a little small, especially considering that we stayed for two weeks.

Customer review rating 4.5/5

Peter P. Couples - 26/09/2019 AccorHotels review

Generally very good, except for the size of the room (see above).

Dear Peter P., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good hotel in a good central location

Customer review rating 4.5/5

Garrad W. Couples - 25/09/2019 AccorHotels review

It was a nice hotel, the room was good. Unfortunately the lights kept turning on and off during the night due to some issue with the electricity.

Dear Garrad W., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

very poor

Customer review rating 4.5/5

Antoine B. Business - 24/09/2019 AccorHotels review

The ventilation of the AC is placed less than 1m away from the bed which got me freezing on both nights. I tried to turn it off, the room got very hot.

Dear Antoine B., Thank you for taking the time to tell us about your experience at the The Galata Istanbul Hotel - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Amazing honeymoon experience

Customer review rating 4.5/5

L.m.d. Couples - 20/09/2019 AccorHotels review

We absolutely loved staying at this hotel. The design and details were excellent and the room was extremely comfortable. The staff made our honeymoon memorable and we really appreciated this extra detail.

Dear Lindsay D., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sezgin Adalı General Manager

Wonderful

Customer review rating 4.5/5

Anonymous Couples - 15/09/2019 AccorHotels review

Well taken care of .

Dear Vimi Dail S., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ok

Customer review rating 4.5/5

Anonymous Solo - 12/09/2019 AccorHotels review

The hotel provides clean accommodation but doesn't go the extra mile

Dear David C., Thank you for taking the time to tell us about your experience at the The Galata Istanbul Hotel - MGallery. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to offer our guest a hospitality beyond accomodation. We appreciate your sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Absolutely wonderful!

Customer review rating 4.5/5

Noor S. K. Families - 12/09/2019 AccorHotels review

The hotel and the staff both were amazing. We had a wonderful trip and the staff tried to accommodate us in every way possible. Especially Sahin!

Dear Noor Saeed K., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Amazing experience in the very center of Istanbul

Customer review rating 4.5/5

Adrien Couples - 09/09/2019 AccorHotels review

I was very happy of booking with le club accor and obtaining the breakfast included. I was happy to be up-graded. The breakfast was amazing, the room very nice especially the painted ceiling, and we also loved the rooftop bar and the location.

Dear Adrien P., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery and we are so happy to see that you enjoy the breakfast and room upgrade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Confortable Istambul

Customer review rating 4.5/5

Gianluca Couples - 04/09/2019 AccorHotels review

Everything was good. Kind people, comfortable bed, generous room equipment.

Dear Gianluca C., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice hotel, but not the claimed 5star

Customer review rating 4.5/5

D. Solo - 02/09/2019 AccorHotels review

It's a nice place with friendly staff, but quite a few features that aren't good: door frame of bedroom was falling off; mineral water bottles were refills (and probably made me I'll before I noticed); taxi wasnt booked by reception after ordering it. Apart from all that, quite comfortable and roof has decent views.

Dear Sinclair D., Thank you for taking the time to tell us about your experience at the The Galata Istanbul Hotel - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sezgin Adalı General Manager

didn't felt i was a loyal member of accorhotel.

Customer review rating 4.5/5

Tanguy Couples - 27/08/2019 AccorHotels review

we had several issues one got fixed but the most important one not. Both shower and bathtub were leaking, we had to put towels everywhere on the floor every time we were using them...

Dear Olcay Tanguy B., Thank you for taking the time to tell us about your experience at the The Galata Istanbul Hotel - MGallery. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that your problem regarding the bathroom was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. We are looking forward to welcoming you again at MGallery and gain your full satisfaction. Please do not hesitate to contact me during your next visit. Sincerely, Sezgin Adalı General Manager

Good hotel but terrible service

TripAdvisor rating 4.0/5

YeeHwa C Friends getaway - 24/08/2019 TripAdvisor review

Location is good, room is good, but the service was really bad. I’m an accor platinum member, I always stay in accor hotels when I travel, this is my worst experience. 17 Aug afternoon - We came back to our room and found it in horrible condition - wet floor, flooded bathroom, rags everywhere, ceiling opened, our belongings also got wet. There wasn’t any note to explain what happened to our room. We called the reception and were told that it was raining heavily and the room above us had their windows opened, so their room got flooded and our ceiling was leaking. They sent technicians and housekeeping to clean up. 17 Aug evening - I gave my feedback and suggested the hotel to offer some compensation (e.g. free laundry) to the affected guests, they agreed and offered free laundry. We filled up the laundry bag and form according to instructions. 18 Aug evening - We came back to our room and noticed our laundry didn’t get picked up in the morning. We called and were told that the form wasn’t filled up correctly. However, when the staff came to pick up the laundry, I asked what’s missing from my form and he said our form was all good. I was told that I would only get my laundry back by tomorrow noon because we missed the laundry window (even though they should have picked it up in the morning). 19 Aug morning - I started to doubt the quality of the service, so I called the reception before I went out to remind them about my laundry, they confirmed that I would get it back by noon. 19 Aug 2pm - Laundry wasn’t there. I called and staff promised to send my laundry before 6pm. 19 Aug 7pm - Still no laundry. I called again and the staff replied that we would only get our laundry before our flight (11pm). 19 Aug 8:30pm - Finally, we got our laundry back. I was really disappointed with the service. Flooded room and bad crisis management, that’s a rare occasion, I let it go. 1-2 times missing my laundry, I gave the hotel the benefit of doubt. However, they just kept failing to realize their promises. Every time I called, I explained the whole story and highlighted that this is a case with repeated mistakes and we are quite upset, but no one took it seriously / follow up. Individual staffs were okay and polite, but as a team / system, it was very bad.

Good hotel, nice staff and great location. . Hammam there is not recommended at all.

Customer review rating 4.5/5

Thea K. Couples - 23/08/2019 AccorHotels review

Comfortable hotel, great view from the rooftop, nice and friendly staff however we had a very bad experience with the Hammam. It was not worth our money. The hotel outsourced staff to give us the hammam, they were not unprofessional and inexperienced - we were very disappointed.

Dear Thea K., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also want to add that we are sorry for your inconvenient Hammam experience. Besides, your feedback regarding our historical hamam have been evaluating with our management to make it right for you and for our future guests. Thank you again for sharing your experience, and we sure that we will gain your full satisfaction on your next visit. Sincerely,

Good location but quality could improve

TripAdvisor rating 4.0/5

joannecD9359ID Solo travel - 20/08/2019 TripAdvisor review

i stayed here for 5 nights. the location is excellent, being close to the galata tower, galata bridge, and walking distance to eminonu. just 4 tram stops to the sultanahmet area. if you're arriving by the airport shuttle bus, a short taxi ride (about 15-mins) will take you to the hotel. the check-in process was relatively efficient and ambiance of the lobby was inviting. the rooms were clean, had a pleasant smelt, and a generous window for natural light. but be cautioned - the room doors cannot be locked from the inside (the lock didn't work and there was no chain lock) but reception assured me 'rooms can only be assessed with a card key'. breakfast option was decent although the variety remained much the same every day. now, the downside - the rooms are quite small - fits a king-sized bed with a TV console - and that was a standard/deluxe room. if you're travelling as a family, book the larger rooms which some have a terrace. also, housekeeping service leaves room for improvement. i had a DND sign placed on the outside of the door (since the door couldn't be locked inside), yet despite this, housekeeping rang the bell once and entered without hesitation. i was in the bathroom getting ready for a shower. you can imagine my shock and surprise! housekeeping seemed apologetic and provided me with extra toiletries. duh. also, towels were mysteriously dissapearing during my stay. first the face towel was removed. then the hand towel. then the floor towel. were they removing them because i was 1 pax? seems strange to me. overall, the m gallery galata was a pleasant stay. i enjoyed the proximity to places of interest.

Noisy

Customer review rating 4.5/5

Anonymous Couples - 18/08/2019 AccorHotels review

Room 1201 was noisy as beside the air conditioning unit for the whole hotel

Dear John M., Thank you for taking the time to tell us about your experience at the The Galata Istanbul Hotel - MGallery. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. We are looking forward to welcoming you again at MGallery. Please do not hesitate to contact me during your next visit. Sincerely,
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