Hotel - The Galata Istanbul Hotel - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

The Galata Istanbul Hotel - MGallery by Sofitel

4.5/5 284 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-00:00
    • Opening hours : Week-end 0:00-00:00

Business services

  • 1 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 83 rooms
  • 50 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Data port in room
    • Turn down service
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Opening windows
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Baby bed
    • Computer
    • Minibar
    • Suite Box
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 284 reviews

Our guest reviews for The Galata Istanbul Hotel - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
Tariq Families - 05/08/2018 AccorHotels certified review
« Clean, nice looking, and good staff. »

My experience was pleased the staff was very helpfull, mr mehmet the manager was so kind also the house keeping lady ‘forget her name’. Moreover the rooms was clean and tidy. The breakfast was very good and fresh. The car parking was a bit annoying that i had to pay to park, but the staff helped me as much as they could. Another annoying thing was my room that was close to the night party place, and they used to stay up to 2:00 am with loud music.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tariq K., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We do apologize for the music that it is in our concept. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehmet Yavuz Rooms Division Manager

Safar S. Solo - 03/08/2018 AccorHotels certified review
« Amazing »

I had the feeling that I am very welcomed by you and all friendly staff,  your clean rooms and nice ambience of the rooms and excellent services. The all staff, starting from welcoming staff, reception, house keeping, bars and restaurant, room services, is very helpful and supportive and friendly I would like take the opportunity to say thanks to whole staff and wish your hotel the success and always having friendly costumers as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Safar S., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Couples - 01/08/2018 AccorHotels certified review
« Was very nice but loud at night »

All was good, but we stayed in room 1301, which was constantly heating electronic music from the roof top. That was annoying to sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Felix M., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Sami Families - 31/07/2018 AccorHotels certified review
« Superb »

I had spent a week in the hotel with my wife and sun. We were extremely satisfied with the hospitality, the kindness of the staff, the quality of the breakfast, room cleanliness and space, and the ease of having a taxi from the hotel. The hotel is located in a convenient location which is close to Sisli, Taksim, and many other locations. It is also a very good choice for families.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sami S., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Shadi Families - 31/07/2018 AccorHotels certified review
« Dissatisfed Experience »

1- Hotel Staff did not know about the family offer that we book it via AccorHotels App at check inn ( Kids free breakfast ) 2- The Air Condition was not working in our kids during our stay in Hotel , after many request from us to Hotel staff to check it. 3- No proper cleaning for Hotel small garden, where you can find dead birds stay for days. 4- Hotel Staff not cooperative with no smile face.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shadi A., Thank you for taking the time to tell us about your experience at the The Galata Istanbul Hotel - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Couples - 29/07/2018 AccorHotels certified review
« Okay »

It was a good stay with nice reception staffs. However the room was noisy because of different bars around

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ahmed A., Thank you for taking the time to tell us about your experience at the The Galata Istanbul Hotel - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Business - 29/07/2018 AccorHotels certified review
« A gem! »

Really enjoyed staying there. The staff was very friendly, room with balcony was amazing and food was great. I did need some simple pain killer medicine and was surprised reception didn't have any on hand. First aid kit including some basic medicine should be available. It law doesn't permit then consider adding a small convinient store to give access for such things. Also one night on the deck was for private party and only access to guests was at bar or standing. I think additional sitting space on the lounge seats should be reserved for hotel guests. Nonetheless, the dj 's were great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bitanya W., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Robert K. Couples - 28/07/2018 AccorHotels certified review
« Comfortable stay in a stylish property »

All of the staff at reception, in the spa, in both the lobby bar and roof terrace and at breakfast were friendly and anxious to please. The breakfast buffet was authentic Turkish cuisine with some French touches - yummy croissant. The room was ample and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert K., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehmet Yavuz Rooms Division Manager

Andrewnz Friends - 23/07/2018 AccorHotels certified review
« Good location, pleasant room. »

An enjoyable stay. I stayed in a junior suite with separate living room area. Friendly staff, the front desk personnel were very helpful. Hotel is down a steep road from the Galata tower. Road may be a bit difficult to navigate when wet or icy. Down the hill from the hotel is Karakoy metro stop, up the hill and you will end up on Istiklal cadessi. This is a fairly newly opened hotel so the rooms are fresh and appealing. There is a bar on the terrace but you should book a table if you want to go there to have a drink and see the view in the evening. The terrace bar is very very popular especially with young crowd in the evenings. Be warned, the terrace bar plays loud music making it difficult fficult to hold a conversation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew M., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We do apologize for the tv message and due to some technical issues room was not ready . Please accept our apology. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehmet Yavuz Rooms Division Manager

Claudia Families - 22/07/2018 AccorHotels certified review
« Could it be better if we would received a better room, with windows outside the building, not in the hall. After all, for 7 nights accomodation, for 4 pers, it could it be normal an upgrade at a superior room... »

The best in this hotel was the spotless of the room. Everything was very clean thanks to Nimet. We really had appreciated this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Claudia B., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Due to availability we could not upgrade you that ypu booked a classic room and we gave a classic room . For the room cleaning thank you that we will pass your notes to Ms Nimet. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehmet Yavuz Rooms Division Manager

David Couples - 22/07/2018 AccorHotels certified review
« Good »

Very satisfying.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David D., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehmet Yavuz Rooms Division Manager

Anonymous Solo - 21/07/2018 AccorHotels certified review

I reported an incident that a male staff entered my room without knocking or making a doorbell. It’s really a bad experience for me staying in this hotel. To add to this, I sww a n insect inside my drink at the bar and informed the server but he just took off the insect and gave me the same drink. Ofcourse, I refused and didnt get my drink anymore

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria C., Thank you for taking the time to tell us about your experience at the The Galata Istanbul Hotel - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mehmet Yavuz Rooms Division Manager

Janet K. Couples - 19/07/2018 AccorHotels certified review
« We really enjoyed our stay. »

Very comfortable. Hotel staff made us feel very welcome. They went out of their way to assist us. Our room was well furnished and everything worked.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janet K., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehmet Yavuz Rooms Division Manager

Mojca K. Friends - 17/07/2018 AccorHotels certified review
« Superb! »

We like it very much - the room, the staff the food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mojca K., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehmet Yavuz Rooms Division Manager

Sandra L. C. Solo - 16/07/2018 AccorHotels certified review
« Excellent stay end to end »

The hotel is amazing. New, clean, very good location. Staff is well trained and very helful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sandra Gathas C., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehmet Yavuz Rooms Division Manager

Yasser M. Families - 16/07/2018 AccorHotels certified review
« It is a really nice boutique hotel located in the heart of Istanbul »

It was a pleasant experience. Everything was quite good. The variety and the quality of the breakfast buffet is remarkable. The hotel manager was so helpful and very friendly, she advised us sincerely of what to do and where to go. The only terrible thing was the checking our experience, the guy at the reception tried to scam us by billing us 1500 Turkish lira instead of 550. I think it wasn't a mistake, it was deliberately done.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yasser M., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I do apologize for the misunderstanding of the bill that we will look into it asap. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehmet Yavuz Rooms Division Manager

B. Couples - 15/07/2018 AccorHotels certified review
« Very nice stay »

Very good service and very good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hans B., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehmet Yavuz Rooms Division Manager

Bernard T. Couples - 11/07/2018 AccorHotels certified review
« One of the most memorable hotel experiences »

Galata Istanbul MGallery hotel is exquisitely beautiful. There is a mix of old (it was formerly a bank) and new. It fitted in perfectly with the modern eclectic image Istanbul is renowned for. We stayed for a total of 7 days. Mehmet, the hotel manager, was amazing. He was ever helpful with advise on places to visit and restaurants to try. Ferida at the Peran restaurant was bright and bubbly. Engin and Esen at reception was always warm and friendly. Nimet in housekeeping was immaculate. Looking forward to coming back! 10/10 experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bernard , We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I thank you special for the comments myself , Feride Engin Esen and Nimet thank you so much. :) I wish you a nice holiday in Greece. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehmet Yavuz Rooms Division Manager

Jonathan W. Business - 10/07/2018 AccorHotels certified review
« Fantastic service in unique hotel »

Greeted on arrival in a very welcoming way which continued throughout my stay and with every member of staff who I dealt with. the building is unique and makes the whole experience a pleasurable one-off.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jonathan W., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehmet Yavuz Rooms Division Manager

Madhulal T. B. Business - 10/07/2018 AccorHotels certified review
« The Finance Manager and Vice President »

The hotel is very nice, the service fine and staff is very cooperative. I had issue about A/C in my room but next day after 4.30 pm, I was given new room which was having very nice A/C. The hotel is situated in the market and service is fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madhulal B., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehmet Yavuz Rooms Division Manager

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