Hotel - The Galata Istanbul Hotel - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

The Galata Istanbul Hotel - MGallery by Sofitel

4.0/5 204 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-00:00
    • Opening hours : Week-end 0:00-00:00

Business services

  • 1 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 83 rooms
  • 50 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Data port in room
    • Turn down service
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Baby bed
    • Computer
    • Minibar
    • Suite Box
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 305 reviews

Our guest reviews for The Galata Istanbul Hotel - MGallery by Sofitel

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating 204 reviews
Pierre-luc Couples - 06/10/2018 AccorHotels certified review
« Excellent stay at M Gallery in Istanbul »

Staff was very accommodating and considerate of our very late arrival. The room was excellent and the views simply stunning. Hotel and restaurant staff were very helpful throughout the stay and very friendly as well

J. R. Families - 05/10/2018 AccorHotels certified review
« J. R. »

Very happy, rooms are clean ,staffs are very helpful Especially those at the breakfast restaurant

Jason Z. Business - 04/10/2018 AccorHotels certified review
« Surprisingly classically eclectic with extremely accommodating staff »

Best experience can be summed up by saying I am looking forward to my return visit

Walid Business - 29/09/2018 AccorHotels certified review
« beautiful place in the heart of Istanbul »

beautiful premises, classy room, nice location, just need to have the staff to the level of the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Walid S., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehmet Yavuz Rooms Division Manager

Michel Couples - 12/09/2018 AccorHotels certified review
« good experience »

the hotel was not bad, the staff was very welcoming but there are many things to improve: - spa service (not professional-less than the time paid for- booking was not done) - breakfast service ( we ordered eggs and the chef forgot to prepare them for 2 consecutive days -taxi that you provide (taxi driver has very high music on- driving in a very mysterious way - and he was using the phone all the time- texting /talking as well he asked for more money than what you told us in the hotel. we know it is outsourced but you should be selective in the taxis you provide to your customers

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michel M., Thank you for taking the time to tell us about your experience at the The Galata Istanbul Hotel - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mehmet Yavuz Rooms Division Manager

Raffaele Couples - 03/09/2018 AccorHotels certified review
« Summer 2018 - Istanbul time »

DISCOVERY OF ISTANBUL CITY

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raffaele M., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehmet Yavuz Rooms Division Manager

. Friends - 26/08/2018 AccorHotels certified review
« Super hotel »

Super hotel nice service

Our hotel has responded to the review
Our hotel has responded to the review

Dear D., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Abdullah A. Families - 26/08/2018 AccorHotels certified review
« Nice rooms and building but very poor service »

Check in was very professional and smooth. Surprise un professional events started the next day. I was exhausted and lost my energy while dealing with majority of hotel staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zainab A., Thank you for taking the time to tell us about your experience at the The Galata Istanbul Hotel - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mehmet Yavuz Rooms Division Manager

Ingrid Friends - 15/08/2018 AccorHotels certified review
« Beautiful hotel and great location »

We had a wonderful time staying at the Galata Istanbul Hotel - the rooms were amazing, the location very central and staff friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ingrid E., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Vasileios V. Business - 12/08/2018 AccorHotels certified review
« Adequate service and overall experience »

I stayed for 2 nights and my overall stay experience was ok. The rooms are modern, well equipped with all the necessary, so as the rest of the hotel. Seems like a good 4 stars property.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vasileios V., Thank you for taking the time to tell us about your experience at the The Galata Istanbul Hotel - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Mohsin N. M. Families - 11/08/2018 AccorHotels certified review
« A Gem in the Old Bank. »

The Hotel was Amazing, very well located . Very compact but with all the amenities of a Good Big Hotel. Staff was helpful and room service was great. The roof top Club a bit noisy but fun. all the land marks of Istanbul very near.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohsin M., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Tariq Families - 05/08/2018 AccorHotels certified review
« Clean, nice looking, and good staff. »

My experience was pleased the staff was very helpfull, mr mehmet the manager was so kind also the house keeping lady ‘forget her name’. Moreover the rooms was clean and tidy. The breakfast was very good and fresh. The car parking was a bit annoying that i had to pay to park, but the staff helped me as much as they could. Another annoying thing was my room that was close to the night party place, and they used to stay up to 2:00 am with loud music.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tariq K., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We do apologize for the music that it is in our concept. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehmet Yavuz Rooms Division Manager

Safar S. Solo - 03/08/2018 AccorHotels certified review
« Amazing »

I had the feeling that I am very welcomed by you and all friendly staff,  your clean rooms and nice ambience of the rooms and excellent services. The all staff, starting from welcoming staff, reception, house keeping, bars and restaurant, room services, is very helpful and supportive and friendly I would like take the opportunity to say thanks to whole staff and wish your hotel the success and always having friendly costumers as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Safar S., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Couples - 01/08/2018 AccorHotels certified review
« Was very nice but loud at night »

All was good, but we stayed in room 1301, which was constantly heating electronic music from the roof top. That was annoying to sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Felix M., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Sami Families - 31/07/2018 AccorHotels certified review
« Superb »

I had spent a week in the hotel with my wife and sun. We were extremely satisfied with the hospitality, the kindness of the staff, the quality of the breakfast, room cleanliness and space, and the ease of having a taxi from the hotel. The hotel is located in a convenient location which is close to Sisli, Taksim, and many other locations. It is also a very good choice for families.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sami S., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Shadi Families - 31/07/2018 AccorHotels certified review
« Dissatisfed Experience »

1- Hotel Staff did not know about the family offer that we book it via AccorHotels App at check inn ( Kids free breakfast ) 2- The Air Condition was not working in our kids during our stay in Hotel , after many request from us to Hotel staff to check it. 3- No proper cleaning for Hotel small garden, where you can find dead birds stay for days. 4- Hotel Staff not cooperative with no smile face.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shadi A., Thank you for taking the time to tell us about your experience at the The Galata Istanbul Hotel - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Couples - 29/07/2018 AccorHotels certified review
« Okay »

It was a good stay with nice reception staffs. However the room was noisy because of different bars around

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ahmed A., Thank you for taking the time to tell us about your experience at the The Galata Istanbul Hotel - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Business - 29/07/2018 AccorHotels certified review
« A gem! »

Really enjoyed staying there. The staff was very friendly, room with balcony was amazing and food was great. I did need some simple pain killer medicine and was surprised reception didn't have any on hand. First aid kit including some basic medicine should be available. It law doesn't permit then consider adding a small convinient store to give access for such things. Also one night on the deck was for private party and only access to guests was at bar or standing. I think additional sitting space on the lounge seats should be reserved for hotel guests. Nonetheless, the dj 's were great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bitanya W., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Robert K. Couples - 28/07/2018 AccorHotels certified review
« Comfortable stay in a stylish property »

All of the staff at reception, in the spa, in both the lobby bar and roof terrace and at breakfast were friendly and anxious to please. The breakfast buffet was authentic Turkish cuisine with some French touches - yummy croissant. The room was ample and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert K., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehmet Yavuz Rooms Division Manager

Andrewnz Friends - 23/07/2018 AccorHotels certified review
« Good location, pleasant room. »

An enjoyable stay. I stayed in a junior suite with separate living room area. Friendly staff, the front desk personnel were very helpful. Hotel is down a steep road from the Galata tower. Road may be a bit difficult to navigate when wet or icy. Down the hill from the hotel is Karakoy metro stop, up the hill and you will end up on Istiklal cadessi. This is a fairly newly opened hotel so the rooms are fresh and appealing. There is a bar on the terrace but you should book a table if you want to go there to have a drink and see the view in the evening. The terrace bar is very very popular especially with young crowd in the evenings. Be warned, the terrace bar plays loud music making it difficult fficult to hold a conversation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew M., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We do apologize for the tv message and due to some technical issues room was not ready . Please accept our apology. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehmet Yavuz Rooms Division Manager

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