Hotel - The Galata Istanbul Hotel - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

The Galata Istanbul Hotel - MGallery by Sofitel

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4.4/5 55 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-00:00
    • Opening hours : Week-end 0:00-00:00

Business services

  • 1 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Our rooms

  • 83 rooms
  • 50 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • WiFi in your room
    • Crib on request
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 55 reviews

Our guest reviews for The Galata Istanbul Hotel - MGallery by Sofitel

100% genuine reviews from our guests

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AccorHotels certified review
Anonymous Couples - 19/04/2018
« My stay at The Galata Hotel Istanbul - MGallery by Sofitel was excellent »

My stay was excellent from all perspective: - Hotel location was very good - Room was excellent with very beautiful view. - Room service was excellent. - Hotel staff was very friendly & very supportive.

AccorHotels certified review
Zakk Business - 18/04/2018
« Great stay »

I had a really good stay at my first time in Istanbul. Overall I give it 8 out of 10. For the service at the frontdesk, I give 10/10. It was extremely good, and very helpful.

AccorHotels certified review
George Couples - 18/04/2018
« Outstanding hotel »

Very enjoyable stay

AccorHotels certified review
Sr Couples - 16/04/2018
« Not bad but not great »

Considering the hotel just opened, some shortcomings are understandable. E.g. some personnel lack experience, restaurant inaccessible to hotel guests at night because fully booked by non-guests, food at breakfast not ready early or not hot enough. Everything else ok.

AccorHotels certified review
Tina B. Friends - 14/04/2018
« Incredible hotel, great location and AMAZING staff. »

This was booked on a bit of a whim and with it being a new conversion we did not know what to expect. What we didn't expect was such a beautifully done conversion albeit not quite finished (conference space and roof-top bar) but this did not impact our stay at all. From the outset the staff were truly incredible - my friend and I have both travel extensively for work and pleasure and they certainly impressed us. When we arrived at 8.30am our rooms were ready and the staff did everything that they could to make sure we were settled in. We had breakfast on the first day which was not included in our rate but it was worth it - it was a great hot and cold buffet which was delicious and again the staff could not have been more attentive. The front of house lady, Fairie, was just simply delightful every morning we saw her. And on our last morning, she snuck us upstairs to where the rooftop bar was being worked on to show us the view and take some final pictures. Many existing hotels could certainly learn a lesson or two from this place as far as service goes. Even when I did have a problem with some noise on Saturday night they were nothing but apologetic and tried to resolve the issue. If I go back to Istanbul I will be staying here again and I will certainly be recommending this to anyone who is going to stay in the city, especially as it is also in a great location near the Galata Bridge, so you can be at the Spice Bazaar in 15/20minutes walking. The only criticism is that I had a room right next to the restaurant and on a Saturday night the music went on until 1am which was not ideal. I called to reception but it seemed as though there was nothing that they could do. I would say if they can resolve this for those rooms then this hotel, for me, would be perfect.

AccorHotels certified review
Rassul Families - 12/04/2018
« Amazing »

Very well located hotel in the heart of Istanbul, with hotel staff extremely helpful, who would go out of their way to provide great service, an example is Senem, in reception who was extremely helpful. Who ensured that we got our transfer organised and also ensured that we had packed breakfast for the early morning departure. She really went above and beyond her normal role to ensure we were looked after.

AccorHotels certified review
Rizana K. Couples - 11/04/2018
« Promptness in giving us a room upon arrival needs great attention-waited 20min for a room only to find that cleaners were still cleaning upon entering the room. »

Mehmet was excellent in his hospitality....offering us coffee upon arrival and being the first south Africans to stay at this hotel we were given a lovely complimentary platter of treats. Shower is excellent. We enjoyed the slection at breakfast however croissants need to be more flaky and buttery. Aircon in our room did not work properly and room was much to warm. Porters were very helpful and always willing to offer assistance. Biggest problem was delay in getting our room especially since we has an itenary to cover and limitex on time.

AccorHotels certified review
Jared W. Couples - 10/04/2018
« Dance club next to room - no appetite to deal with complain »

The hote was lovely and the staff were friendly. However on both Friday and Saturday night the restaurant essentially turned into a dance club to past midnight. When calling the reception they said they would ask them to turn it down. Ironically it got louder after this point. I’m checkout the response was “we will fix for future guests”... this is great but my own experience was ruined because of their inability to deal with the situation. This was a 30th birthday weekend treat, and unfortunately no attempt was made by the hotel to correct the issue.

AccorHotels certified review
Taras Couples - 10/04/2018
« preety good »

We stayed in your hotel for three nights in April. Everything was great. But still one night there were very loud children running back and for through the corridor.. It was after midnight, so not a nice experience. And i think there's to many switches in the room, let's say i could adjust tv volume from the bathroom but turning on and off the lights was not an easy task, a bit too complicated) And there's one more thing - while taking a shower water just drops on the floor outside the shower area. That's because the glass is mounted like 10 cm outside the shower area, so water falls on the glass, gets down to the floor and not going into the shower tray, but floating on the straight surface far to the toilet. Hope, that helps to improve) Anyway, we liked our stay at your hotel! Hope, we'll come back again and try out your hamam ) best regards, Taras

AccorHotels certified review
Iya Couples - 09/04/2018
« Very pleasant stay »

My husband and i stayed at The Galata Hotel Istanbul during our weekend getaway in April. What we loved about the hotel was its location, smart design, comfortable and clean room and extremely good service. The overall ambience of the hotel is very pleasant.

AccorHotels certified review
Besnik Business - 08/04/2018
« Not satisfied, noisy place »

Not very good, hotel new and well designed. Wook up at 5:30am to go to airport hot water was not available to shower. Fire alarm turned on at 3:30 am, music was heard in the rooms. Very noise hotel and would not recommend for people

AccorHotels certified review
M. Business - 08/04/2018
« Excellent staff, location and facilities »

Great staff made this a great stay. Beautiful hotel in my favourite Istanbul location

AccorHotels certified review
Richard F. Couples - 06/04/2018
« R F. »

Good location, hotel still under construction during my visit but should be good when all areas open

AccorHotels certified review
Alan F. Solo - 05/04/2018
« Welcoming, efficient, warm »

I was welcomed upon arrival and throughout my stay. The staff were uniformly excellent and were active without being prompted.

AccorHotels certified review
K Friends - 05/04/2018
« Our favorite hotel so far. »

A wonderful stay where we felt very welcomed and very spoiled! the staff were very nice and friendly, the room always clean and the food was amazing.

AccorHotels certified review
Anne-claire Friends - 05/04/2018
« Wonderful new hotel in an excellently location »

The staff were attentive and kind, making sure their guests enjoyed their stay. Maybe some strat-up hick ups but some days my room did not receive turndown service. When I arrived no tea/coffee amenities available. Sheets could be softer. Hamburger in the restaurant not very delicious, other food was great.

AccorHotels certified review
Sim Solo - 04/04/2018
« Pleasantly Surprised »

Staffs service was excellent. Room is modern and clean except the complementary fruit basket was way over-due. Had a rotten orange through my stay. Other than that, it was a nice experience.

AccorHotels certified review
Benjamin M. Couples - 04/04/2018
« Magical »

Great view on the galata tower, friendly staff and magical experience at the turkish hammam;

AccorHotels certified review
Anonymous Couples - 03/04/2018
« Good stay »

Fantastic staff, great location. Air-conditioning poor - never managed to get the indicated room temperature below 26C. Ended up turning the air con off at night and leaving the window open, though this was noisy due to the 2nd floor

AccorHotels certified review
Neda R. Families - 03/04/2018
« Wonderful staff »

I have to say my first night was not the best! But after I talk to Mehmet and Hatice my stay was great! Specially Mehmet he was a true manager he made sure every thing was ok and he was very courteous and kind, because of him I would definitely recommend your hotel to friends and family and my next trip I would stay at your hotel again! Thank you Mehmet for every thing you did for me and my family! Your restaurant staff were wonderful also. Wish you success.

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