Hotel - The Galata Istanbul Hotel - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

The Galata Istanbul Hotel - MGallery by Sofitel

4.0/5 250 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
    • Italian
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-00:00
    • Opening hours : Week-end 0:00-00:00

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 83 rooms
  • 50 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Data port in room
    • Turn down service
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Baby bed
    • Computer
    • Minibar
    • Suite Box
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 328 reviews

Our guest reviews for The Galata Istanbul Hotel - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 250 reviews
Flaneurella Solo - 13/02/2019 AccorHotels certified review
« Elegant Hotel with Character, Impeccable Service, Highly Recommend »

The hotel was elegant, it used to be a bank. The Cesme hammam was several hundred years old and very beautiful and relaxing. My bedroom has a fabulous view of the Istanbul skyline and the Bosphorus, so did the breakfast room. The bed and pillows were so very comfortable and I appreciate that immensely. The staff was very helpful and friendly. Its location is very central. I would stay here again!

Couples - 24/01/2019 TripAdvisor review
« Wonderful stay in Istanbul »

Amazing hotel, recently refurnished, very tasty breakfast, Turkish cuisine, on the terrace, night bar/club on the top floor, very good location, friendly staff, especially Miss Feride from the restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Services Management

Andrzej Couples - 23/01/2019 AccorHotels certified review
« Wonderful stay in Istanbul, amazing hotel with a Golden Horn exposition. »

All 4 days spent in Istanbul Galata Sofitel were amazing. Starting from a welcome, when we arrive at 1 a.m. to the hotel, through tasty breeakfast, Miss Feride was very helpful, she was welcoming us every day, amazing recently refurnished room with a panoramic view on Golden Horn and Mosques, really big hammam and roof-top bar with DJ and party. Thanks to all hotel staff for taking care of us ;)!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrzej F., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Andrewkiwi’19 Solo - 03/01/2019 AccorHotels certified review
« Good location, great room. »

I stayed here for 2 nights over the New Years break. Good location, close to the Galata tower. However, you will need to navigate a steep hill entryway across from the hotel. Hotel is very new in an historical former bank building. Staff at the reception, the porters and breakfast staff were all super friendly. I was grateful when checking in, to be offered a late checkout without being asked. Room was very chic and comfortable and well serviced during my stay. This was my second stay here and was pleased that my room was facing the quiet side of the street- partial Galata tower view, not susceptible to the noise from the hotek’s nightclub bar.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew M., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Arzu G. F. Couples - 10/12/2018 AccorHotels certified review
« sophisticated hotel, great staff »

With my husband, we stayed one night at Mgallery the Galata. This was the birthday of my husband. We were very satisfied with the quality of the hotel. Very nice and sophisticated external and internal architecture in a historical bank building. Room was very comfortable and nicely decorated. Great view on Galata Tower. The room was quiet and the bed super comfortable- as it is the case in all Sofitel hotels. The traditional Turkish Hammam ( 300 years old, original hammam) and the SPA was very good. The staff was very kind and helpful, from the reception to housekeeping, from the lady who manages the restaurant to the lady who manages the SPA, they were all very positive, kind and helpful. My sincere congratulations to hotel management for having such highly motivated staff. I am a frequent traveler for both business and leisure but it is the first time I write such a long review because I sincerely believe such excellence needs to be appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arzu F., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Angel R. Families - 05/12/2018 AccorHotels certified review
« Mrs Angel »

Very friendly arrival and welcome great staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Beatriz A., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Kk Couples - 02/12/2018 AccorHotels certified review
« great! staff were always friendly. »

first time to Istanbul and the hotel location, its staff and rooms were top notch. Front desk seems pretty short handed when you have multiple guests checking in/out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Boon Kwang Kelvin K., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Couples - 27/11/2018 AccorHotels certified review

The hotel has a great location with easy access to the tramvay and all the attractions of the Old City. The hotel restaurant was good, we had an excellent meal with a bottle of wine for a reasonable price. The club was outstanding, with excellent service and a great view of the Golden Horn. The staff was courteous and extremely helpful during our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James S., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehmet Yavuz Rooms Division Manager

Richard F. Couples - 12/11/2018 AccorHotels certified review
« Very enjoyable stay made better by the attentioveness of the staff and the superb Hamman facilities. »

The hotel development felt new and very contempary.. The location was great and the staff (particular;y Mahmed) was excellent. Always helpful in giving assistance with sightseeing, using the facilities etc. The Hamman restoration and facilities were superb and I enjoyed a great Hamman experience as a birthday present while I was there. We were directed to one poor fish restaurant by a junior member of staff that was significantly overpriced in comparison to everything else we experienced - but apart from that all the other recommendations were excellent. The reception team even helped me in rescuing my credit card that I had left behind in another restaurant. Great service!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard F., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Couples - 16/10/2018 TripAdvisor review
« Great location »

This hotel is in a great location, within easy walking distance to the trams, ferries and plenty of restaurants and attractions. The staff were helpful and pleasant and professional to deal with at all times. The room was clean, well appointed and quiet. As an Accor member, I received a much appreciated upgrade. Breakfast, whilst good and with plenty of choices, was overpriced. Overall, it was a lovely experience in a beautiful city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Guest Relation Department

Gerhard L. Friends - 12/10/2018 AccorHotels certified review
« Mr. »

Very good hotel , Front Office staff were excellent . Thank you .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Horst A., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Pierre-luc Couples - 06/10/2018 AccorHotels certified review
« Excellent stay at M Gallery in Istanbul »

Staff was very accommodating and considerate of our very late arrival. The room was excellent and the views simply stunning. Hotel and restaurant staff were very helpful throughout the stay and very friendly as well

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pierre-Luc Z., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

J. R. Families - 05/10/2018 AccorHotels certified review
« J. R. »

Very happy, rooms are clean ,staffs are very helpful Especially those at the breakfast restaurant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roes J., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehmet Yavuz Rooms Division Manager

Jason Z. Business - 04/10/2018 AccorHotels certified review
« Surprisingly classically eclectic with extremely accommodating staff »

Best experience can be summed up by saying I am looking forward to my return visit

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jason Z., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Walid Business - 29/09/2018 AccorHotels certified review
« beautiful place in the heart of Istanbul »

beautiful premises, classy room, nice location, just need to have the staff to the level of the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Walid S., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehmet Yavuz Rooms Division Manager

Michel Couples - 12/09/2018 AccorHotels certified review
« good experience »

the hotel was not bad, the staff was very welcoming but there are many things to improve: - spa service (not professional-less than the time paid for- booking was not done) - breakfast service ( we ordered eggs and the chef forgot to prepare them for 2 consecutive days -taxi that you provide (taxi driver has very high music on- driving in a very mysterious way - and he was using the phone all the time- texting /talking as well he asked for more money than what you told us in the hotel. we know it is outsourced but you should be selective in the taxis you provide to your customers

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michel M., Thank you for taking the time to tell us about your experience at the The Galata Istanbul Hotel - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mehmet Yavuz Rooms Division Manager

Raffaele Couples - 03/09/2018 AccorHotels certified review
« Summer 2018 - Istanbul time »

DISCOVERY OF ISTANBUL CITY

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raffaele M., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehmet Yavuz Rooms Division Manager

. Friends - 26/08/2018 AccorHotels certified review
« Super hotel »

Super hotel nice service

Our hotel has responded to the review
Our hotel has responded to the review

Dear D., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Abdullah A. Families - 26/08/2018 AccorHotels certified review
« Nice rooms and building but very poor service »

Check in was very professional and smooth. Surprise un professional events started the next day. I was exhausted and lost my energy while dealing with majority of hotel staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zainab A., Thank you for taking the time to tell us about your experience at the The Galata Istanbul Hotel - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mehmet Yavuz Rooms Division Manager

Ingrid Friends - 15/08/2018 AccorHotels certified review
« Beautiful hotel and great location »

We had a wonderful time staying at the Galata Istanbul Hotel - the rooms were amazing, the location very central and staff friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ingrid E., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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