The Park Lane Hong Kong - A Pullman Hotel

TripAdvisor rating 4.5/5 2,260 reviews
The Park Lane Hong Kong - A Pullman Hotel
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When making a booking at this hotel:

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Hotel extras

  • Free WIFI

  • Rebranded in 2015, undergoing refurbishment and upgrade since then.

  • New Executive Rooms and Lounge with free breakfast and discounts

  • Rooftop bar with panoramic view of Victoria Harbour and Park

  • In city centre, 2-minutes from closest metro and bus stops

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on request
Business services
  • 19 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

The Park Lane Hong Kong - A Pullman Hotel

310 Gloucester Road
Causeway Bay

hong kong
hong kong sar, china

Tel: +85222938888

Fax: (+852)25767853

Contact email

Check-in from 14h00

Check out up to 12h00

  • CITY FLYER :   A11 VICTORIA PARK

  • MTR :   ISLAND LINE CAUSEWAY BAY

  • By plane

    HONG KONG INTL At 40km / 24.85 miles

GPS :22.281154, 114.186267

Our accommodations

SUPERIOR ROOM, 1 Queen Size Bed, City View

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • Shoe polisher
  • Automatic wake up call
  • Mini Bar

SUPERIOR ROOM, 2 Single Size Beds, City View

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • Shoe polisher
  • Automatic wake up call
  • Mini Bar

DELUXE ROOM, 1 Queen Size Bed, City View

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • Shoe polisher
  • Automatic wake up call
  • Mini Bar

DELUXE ROOM, 2 Single Size Beds, City View

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • Shoe polisher
  • Automatic wake up call
  • Mini Bar

PREMIUM DELUXE ROOM, 1 Queen Size Bed, Victoria Harbour or Victoria Park View

  • Max. number of persons: 3
  • Area: From 34
  • Wireless internet in your room
  • Shoe polisher
  • Automatic wake up call
  • Mini Bar

PREMIUM DELUXE ROOM, 2 Single Size Beds, Victoria Harbour or Victoria Park View

  • Max. number of persons: 3
  • Area: From 34
  • Wireless internet in your room
  • Shoe polisher
  • Automatic wake up call
  • Mini Bar

PREMIUM PULLMAN ROOM, 1 Queen Size Bed, Top Floors, City or Victoria Park/ Harbour View

  • Max. number of persons: 2
  • Area: From 34
  • Wireless internet in your room

PREMIUM PULLMAN ROOM, 2 Single Size Beds, Top Floors, City or Victoria Park/ Harbour View

  • Max. number of persons: 2
  • Area: From 34
  • Wireless internet in your room

FAMILY ROOM, 2 Queen Beds or 1 Queen Bed, 1 Single Bed and 1 Sofa Bed. City view

  • Max. number of persons: 4
  • Area: From 34
  • Wireless internet in your room
  • Shoe polisher
  • Automatic wake up call
  • Mini Bar

PREMIUM FAMILY ROOM, 2 Queen beds or 1 Queen bed, 1 single bed and 1 sofa bed. Park View

  • Max. number of persons: 4
  • Area: From 34
  • Wireless internet in your room
  • Shoe polisher
  • Automatic wake up call
  • Mini Bar

DELUXE EXECUTIVE ROOM, Lounge Access, 1 Queen Size Bed, High Floor with City View

  • Max. number of persons: 2
  • Area: From 30
  • Wireless internet in your room
  • Shoe polisher
  • Automatic wake up call
  • Mini Bar

PREMIUM DELUXE EXECUTIVE ROOM, Lounge Access, 1 Queen Size Bed, Victoria Harbour or Park View

  • Max. number of persons: 2
  • Area: From 34
  • Wireless internet in your room
  • Shoe polisher
  • Automatic wake up call
  • Mini Bar

PARK LANE SUITE, 1 King Size Bed, Lounge Access, Victoria Park and Harbour View

  • Max. number of persons: 2
  • Area: From 66
  • Wireless internet in your room
  • Shoe polisher
  • Automatic wake up call
  • Mini Bar

Our restaurants and bars

EBB & FLOW

Type of cuisine: International

An ultra-chic, art and design-inspired all-day-dining lobby lounge offering gourmet coffee, craft cocktails, fresh pastry and an extensive, delectable food menu. . Artist playground with specially commissioned artworks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SKYE

Type of cuisine: French

Urbane in décor, SKYE creates an air of elegance while showcasing the electrifying views of Hong Kong's skyline. In a class of its own, SKYE highlights a contemporary French menu and creative cocktails set to take your breath away.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PLAYT

Type of cuisine: International

A playful, cosmopolitan all-day-dining restaurant with an innovative buffet concept and à la carte menu, offering local Cantonese classics and international gourmet delights. Highlights include freshly made pizza and tandoori from a wood-fired oven.

Lunch

06:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SKYE ROOFBAR

Photo non contractuelle / Strictly non binding

An outdoor deck dominated with an illuminating oblong bar offering mesmerizing views of Victoria Harbour and Victoria Park, serving sophisticated cocktails created with artisanal spirits and impressive snacks. An in-house DJ performs every night.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 19

  • Maximum size: 613

  • Maximum capacity: 480 people

  • Maximum banquet capacity: 240 people

Find out more

Our guest reviews for
The Park Lane Hong Kong - A Pullman Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

9,891 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,260 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Room decoration was very stylish.

Customer review rating 4.3/5

L. K. H. Couples - 03/10/2019 AccorHotels review

Hotel location was excellent. It has always been very pleasant staying here.

Good overall

Customer review rating 4.3/5

Hansen W. Families - 03/10/2019 AccorHotels review

No Bus Parking , i stay with big family by bus pick up so need to park on street

Another lovely stay at the Park Lane Hong Kong

Customer review rating 4.3/5

Helen Business - 01/10/2019 AccorHotels review

I have always found the staff at the Park Lane very helpful and the rooms are very comfortable.

Exec Longe in Ebb and Flo not good but new space on 26th Floor great (we had only 2 days in new lounge

Customer review rating 4.3/5

Ian S. Couples - 30/09/2019 AccorHotels review

As above Ebb and flo lounge and lower breakfast floor was poor in all areas except the staff who were always there to help

Dear Mr S., Thank you for sharing your recent feedback with us. While we are sorry for the inconvenience caused to you during the lounge renovation, it is such a delight to read that you enjoyed our newly renovated lounge and service by the team in the last 2 days of your stay. Taking this opportunity, we would like to thank you for your support in the past and look forward to the pleasure of welcoming you both again in the near future. Sincerely, Guest Experience Manager

Tremendous, from beginning to end

Customer review rating 4.3/5

Luke B. Business - 30/09/2019 AccorHotels review

Great - particular thanks to front of house staff at the lobby bar and main entrance.

DISSATISFIED OF RECEPTIONIST SERVICES

Customer review rating 4.3/5

Djoddy W. Business - 30/09/2019 AccorHotels review

On September 18, 2019 to September 20, 2019 I stayed 2 nights at The Park Lane Hongkong A Pullman Hotel using ACCOR HOTEL 1 night using complimentary on behalf of Liauw Usi Kristina (my wife) 1 night using complimentary on behalf of Djoddy W. (myself) I was disappointed because the check-in date September 18, 2019 - September 19, 2019 used my wife's name, the receptionist made it difficult to check in because my wife forgot to bring an Accor member card. Does the system at The Park Lane Hongkong A Pullman Hotel not support searching for data similarity via passports or credit cards? Eventhough the name on the Accor member card is the same on the passport / credit card. Thank you

Dear Djoddy W, Thank you for taking the time to provide us with feedback on your recent stay with us. Please accept our sincere apologies for the unpleasant experiences you encountered on staff service standard. Your comments have helped us to target specific areas for coordinating training for improvement. We are grateful for your concern you have shown in how we serve our guests and look forward to the pleasure of welcoming you and your family again in the near future. Sincerely, Guest Experience Manager

I am satisified with the overall quality of services

Customer review rating 4.3/5

Anonymous Couples - 30/09/2019 AccorHotels review

Check-in, check-out and amenities services is high quality

Dear Mr L., It is such a delight to read of your overall satisfactory stay. Rest assured we will continue to strive for excellence. Thank you for your support to our hotel, the Pullman team look forward to welcoming you again for in the near future. Sincerely, Guest Experience Manager

Good location, Prompt and efficient service, excellent value

Customer review rating 4.3/5

C H. Business - 29/09/2019 AccorHotels review

Check in and check out were very efficient. Coffee shop staff were excellent. Room Service was (as in the service) was good, but the food wasn't .

Dear Ms H., Thank you for the kind review of our hotel! We are glad that you had an overall enjoyable stay especially liked the services from the team. At Pullman, guests satisfaction is always our priority, rest assured we will continuously strive hard to provide the best possible experience for our guests. We look forward to welcoming you back again in the near future. Sincerely, Guest Experience Manager

Good

Customer review rating 4.3/5

Cesar Families - 29/09/2019 AccorHotels review

Good

Dear Cesar, Thank you for the kind review of our hotel! We are glad that you enjoyed your stay with us. Your feedback on our services is duly noted and rest assured it has been shared with concerned Head of Department to ensure our high level of services are always met. We truly appreciate your sharing your concerns and it is our hope to have the opportunity to welcome you and your family again in the near future. Sincerely, Guest Experience Manager

Pretty good

Customer review rating 4.3/5

Anonymous Business - 29/09/2019 AccorHotels review

The hotel, playt, and conference facilities were good. Staff are very helpful and attentive. My room was tired compared with the refreshed rooms of my colleagues. Also my air con fan was extremely loud. The cleaning staff actually put bin a call to have it fixed on my 3 rd day and I was grateful for that.

Dear Ms G., Thank you for the kind review of our hotel! We are glad that you enjoyed your stay with us. Your feedback on the aspect of the room is duly noted, rest assured that we do have renovation and maintenance plans every year in order to enhance each and every stay. It is our hope that you will allow us the opportunity to welcome you again for a much-enhanced experience should your travel plans call for a return to our city. Sincerely, Guest Experience Manager

Great service

Customer review rating 4.3/5

Ladiinookiie Friends - 29/09/2019 AccorHotels review

Everything is perfect.

Very good bell service

Customer review rating 4.3/5

Anonymous Families - 28/09/2019 AccorHotels review

Special the one who called "Sony", his service is good. Make us feel welcome.

Good

Customer review rating 4.3/5

Leslie Business - 28/09/2019 AccorHotels review

Good

Dear Leslie, Thank you for the kind review of our hotel! We are glad that you had a pleasant stay with us. We valued our guests feedback greatly for us to continuously strive for excellence. We look forward to welcoming you again should your travel plans call for a return to our city. Sincerely, Guest Experience Manager

Excellent Service

Customer review rating 4.3/5

Tony Business - 28/09/2019 AccorHotels review

Good location, close to the shopping area, MTR. Excellent Service from the staff.

Nice business hotel in centre of Causeway Bay

Customer review rating 4.3/5

A Business - 28/09/2019 AccorHotels review

Newly renovated room was refreshing and modern. View from the room wasn't something to shout about though.

Good service

Customer review rating 4.3/5

Anonymous Families - 27/09/2019 AccorHotels review

Pleasant stay

Dear Valued Guest, Thank you for the kind review of our hotel! We are glad that you enjoyed every aspect of your stay. It is reviews like this one that our staff work so hard for, rest assured your comments will be shared with the team. Your feedback serves as an encouragement to the team to continuously strive for excellence. We look forward to welcoming you for another enjoyable stay again in the near future. Sincerely, Guest Experience Manager

Great Hotel ever in HK

Customer review rating 4.3/5

H., S. R. Business - 27/09/2019 AccorHotels review

Good facilities, clean, cozy but size of room is quite bigger than other hotel. Thank you for your welcoming. I had great moment there thank you . See you soon :)

GREAT STAY ALL GOOD

Customer review rating 4.3/5

Mayur D. Business - 26/09/2019 AccorHotels review

EXCELLENT VERY CLEAN SPACIOUS ROOM , CLOSE PROXMIITY TO EVERYTHING

Not very satisfied.

Customer review rating 4.3/5

Mr M. Families - 25/09/2019 AccorHotels review

Not very satisfied.

Dear Mr M, Thank you for taking your precious time to share your review with us. It is saddened to learn that your experiences did not met your expectation. At Pullman, guest satisfaction is always our priority, therefore we value all our guests' feedbacks greatly which allow us to continuously monitor and improve our quality of services and facilities to enhance each and every stay. We truly appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Manager
Customer review rating 4.3/5

Anonymous Business - 24/09/2019 AccorHotels review

Comfortable rooms and helpful staff.

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