Hotel - The Park Lane Hong Kong a Pullman Hotel
Pullman Hotel Pullman Hotel

The Park Lane Hong Kong a Pullman Hotel

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4.5/5 1,486 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Breakfast
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air-conditionning with individual remote
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage
  • Babysitting on request

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 23:59
    • Opening hours : Week-end 0:00 - 23:59

Business services

  • 19 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Our rooms

  • 832 rooms
  • 654 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box
    • Automatic air control
    • Free in-room mineral water
    • Web TV
    • Telephone
    • Radio in room
    • Crib on request
    • WiFi in your room
    • Wide working desk
    • Telephone in bathroom
    • Pay per view channel(s)
    • Automatic temperature control
    • Air-conditionning with individual remote
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 5,548 reviews

Our guest reviews for The Park Lane Hong Kong a Pullman Hotel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,486 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Couples - 13/12/2017
« A good choice away from Central »

My wife and I recently stayed at the Park Lane - the first time for her and third time for me. This is a very professionally run hotel that caters for the needs of all ranges from singles through families to business people. It is located on a prominent street in the very busy area of Causeway Bay. Only 2 minutes to the MTR or Island tram line, plus there is a courtesy hotel shuttle to and from Hong Kong Station. Being Accor Platinum members we were very well looked after from the moment we checked in. Our Park Lane Suite was a good size, very well appointed and quite comfortable with a lovely view over Victoria Park and the eastern section of the harbour. There is an even better view to be had from the Executive Lounge on the 22nd floor where we were thoroughly spoilt all week by the wonderful staff there. We dined in Playt (buffet) and Ebb n Flow (a la carte) restaurants and found both to be most satisfactory. The concierge staff were very helpful with maps, bookings and any other queries we had. All in all a most enjoyable and memorable week and I will certainly be returning the The Park Lane.

AccorHotels certified review
Sandra G. Business - 11/12/2017
« Staying at the Park Lane was very comfortable and convenient. »

Staying at the Park Lane was very comfortable and convenient. Overlooking Victoria Park was a lovely aspect and a great antidote to only seeing the built up environs of Hong Kong.

AccorHotels certified review
Ms L. Business - 11/12/2017
« Customer Service is great! »

Customer Service is great! Especially Ms Wan (Kylie) at the front desk - she is extra helpful. I booked my hotel room last min from an agent and she helped me track and followed up my order so I can be checked in! The room is nice also.

AccorHotels certified review
Andrea Business - 11/12/2017
« Consistently a good business hotel »

I always enjoy returning to the Pullman Park Lane Hotel. The only disappointment was that my Accor number was not noted on my reservation, which I thought would be automatically linked even though my company did not submit it. I have been to this hotel probably at least 5 times this year. Then when I stopped by later and asked for late check out, Anderson said "we are completely booked". Then when I said I am an Accor Gold member he said, "oh then it is mandatory for me to give you late check out". Maybe he should have checked my file first instead of me having to tell him I am a Gold member. Regarding F&B at Park Lane, the Ebb n Flow team of Wilson and Ray continue to be so wonderfully kind and professional. It is like seeing good friends when I return :-)

AccorHotels certified review
P. W. K. Business - 11/12/2017
« convenience place, friendly staff »

Morning free buffet is boring, spend 4 days there, first 3 days buffet same food offerings. 4th day I did not go for the buffet. toilet design is bad, the water would not flow/disappear even after 10 hours.

AccorHotels certified review
Lawrence Families - 11/12/2017
« Great service and staff »

Fantastic! Housekeeping always at their best. You have a winning team of front desk staff. Ms. KARY at Parklane HKG was simply the best! Very professional and totally committed to customers service. Out of all the Pullman hotels that I have stayed, I must say the Pullman Parklane HKG is simply the best of all! Congratulations on a winning team.

AccorHotels certified review
Sara Couples - 11/12/2017
« Conveniently Located »

The staff was friendly and helpful. The hotel is close to shops and restaurants. The room was a little ran down. It needed some TLC. My family and I rented 3 rooms at the Park Lane about 4 years ago, and it was really plush!

AccorHotels certified review
Charles Families - 11/12/2017
« Very goo service. »

Service was good. Disappointed with the breakfast buffet selection though.

AccorHotels certified review
Fergus N. Couples - 11/12/2017
« Nice stay »

The room is great and your staff were helpful whenever we asked for help. It was a pity that we did not have enough time to enjoy the spa and gym services.

AccorHotels certified review
Sarah Families - 11/12/2017
« Spacious comfortable stay in a crowded country »

The rooms are really spacious with a view to kill. The children loved the rooms and bathrooms. Really ideal to chill and relax during the last day of our trip.

AccorHotels certified review
Jack X. Business - 11/12/2017

Location is very good. Service is very good. But noise is a problem since I am very sensitive.

AccorHotels certified review
Hbm Families - 10/12/2017

Clean, central hotel and near to shops and restaurants.

AccorHotels certified review
Hugo Business - 10/12/2017
« Nice location and fancy hotel »

The Park Lane hotel is well located near he park wih views over the river. Rooms are modern and fancy as is the lounge. However, the lounge is too small for the members it has to deal with thereby loosing some of its attractiveness.The Novotell close by provides almost the same quality service but for a different price.

AccorHotels certified review
Anton D. Business - 10/12/2017
« Fantastic!! »

I loved it! Wonderful, relaxing and professional.

AccorHotels certified review
Dr S. L. Friends - 10/12/2017
« DR Sunny L. »

Very enjoyable stay at the executive level particular with very friendly staff at the executive lounge. Was a bit annoyed when allotted 30 sg meter room instead of 34 sq meter room on arrival as confirmed previously on booking and on further email request. This was subsequently settled.

AccorHotels certified review
Grace Business - 09/12/2017
« Friendly and helpful staff. »

Staff was helpful and friendly. The hotel room was good size for a family of four, new and clean. Concierge was helpful too. Like that it is conveniently located. Would be great if the stay comes with breakfast.

AccorHotels certified review
Owen Couples - 09/12/2017
« Unexpected delights »

I have been to HK a few times and passed by The Parklane, and never gave it a second glance. But this time I decided to give it a try. What a great hotel ...a bit of cool, with great levels of service. Great selection of refreshments in the Executive Lounge, with the staff throughout demonstrating high levels of service and authenticity. The rooftop bar and restaurant were again fantastic. But I would say the service there seemed a little "colder" compared to the rest of the hotel. Room was well equipped, modern, contemporary and super clean. definitely on my list for my regular travels

AccorHotels certified review
Andrew L. Business - 09/12/2017

It was all good except the queueing system for breakfast

AccorHotels certified review
Ms L. Business - 09/12/2017
« Ms L. »

Convenience

AccorHotels certified review
Anonymous Families - 08/12/2017
« Clean and Polite »

The hotel was clean and staff was polite. However, more could be done in terms of house keeping. We had to request for more towels / mineral water daily even though we had requested for more than once throughout our 4 night stay. Maybe, housekeeping can take note of small detail such as this and this will certainly make the occupants' day.

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