The Park Lane Hong Kong - A Pullman Hotel

TripAdvisor rating 4.5/5 2,165 reviews
The Park Lane Hong Kong - A Pullman Hotel
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Hotel extras

  • Free WIFI

  • Rebranded in 2015, undergoing refurbishment and upgrade since then.

  • New Executive Rooms and Lounge with free breakfast and discounts

  • Rooftop bar with panoramic view of Victoria Harbour and Park

  • In city centre, 2-minutes from closest metro and bus stops

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on request
Business services
  • 19 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

The Park Lane Hong Kong - A Pullman Hotel

310 Gloucester Road
Causeway Bay

hong kong
chinese hong kong

Tel: +85222938888

Fax: (+852)25767853

Contact email

Check-in from 14h00

Check out up to 12h00

  • CITY FLYER :   A11 VICTORIA PARK

  • MTR :   ISLAND LINE CAUSEWAY BAY

  • By plane

    HONG KONG INTL At 40km / 24.85 miles

GPS :22.281154, 114.186267

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Our accommodations

CLASSIC ROOM, 1 Queen Size Bed, City View

  • Max. number of persons: ‌3
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

CLASSIC ROOM, Twin Beds, City View

  • Max. number of persons: ‌3
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

DELUXE ROOM, 1 Queen Size Bed, Newly Refurbished Room with City View

  • Max. number of persons: ‌3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

DELUXE ROOM, Twin beds, Newly Refurbished Room with City View

  • Max. number of persons: ‌3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

PREMIUM DELUXE ROOM, 1 Queen Size Bed, Victoria Harbour or Victoria Park View

  • Max. number of persons: ‌3
  • Area: From 34
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

PREMIUM DELUXE ROOM, Twin Beds, Victoria Harbour or Victoria Park View

  • Max. number of persons: ‌3
  • Area: From 34
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

FAMILY ROOM, 2 Queen size beds or 1 Queen size bed, 1 single bed and 1 sofa bed. City view

  • Max. number of persons: ‌4
  • Area: From 34
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

DELUXE EXECUTIVE ROOM, 1 Queen Size Bed, Lounge Access, High Floor with City View

  • Max. number of persons: ‌2
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

PREMIUM FAMILY ROOM, 2 Queen beds or 1 Queen bed, 1 single bed and 1 sofa bed. Park View

  • Max. number of persons: ‌4
  • Area: From 34
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

PREMIUM DELUXE EXECUTIVE ROOM, 1 Queen Size Bed, Lounge Access, Victoria Harbour or Park View

  • Max. number of persons: ‌2
  • Area: From 34
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

PARK LANE SUITE, 1 King Size Bed, Lounge Access, Victoria Park and Harbour View

  • Max. number of persons: ‌2
  • Area: From 66
  • Views: Harbour view, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

PULLMAN SUITE, 1 King Size Bed, Lounge Access,Victoria Park and Harbour View

  • Max. number of persons: ‌2
  • Area: From 105
  • Views: Harbour view, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

Our restaurants and bars

EBB & FLOW

Type of cuisine: International

An ultra-chic, art and design-inspired all-day-dining lobby lounge offering gourmet coffee, craft cocktails, fresh pastry and an extensive, delectable food menu. . Artist playground with specially commissioned artworks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PLAYT

Type of cuisine: International

A playful, cosmopolitan all-day-dining restaurant with an innovative buffet concept and à la carte menu, offering local Cantonese classics and international gourmet delights. Highlights include freshly made pizza and tandoori from a wood-fired oven.

Lunch

06:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SKYE

Type of cuisine: French

Urbane in décor, SKYE creates an air of elegance while showcasing the electrifying views of Hong Kong's skyline. In a class of its own, SKYE highlights a contemporary French menu and creative cocktails set to take your breath away.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SKYE ROOFBAR

Photo non contractuelle / Strictly non binding

An outdoor deck dominated with an illuminating oblong bar offering mesmerizing views of Victoria Harbour and Victoria Park, serving sophisticated cocktails created with artisanal spirits and impressive snacks. An in-house DJ performs every night.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 19

  • Maximum size: 613 m²

  • Maximum capacity: 480 people

  • Maximum banquet capacity: 240 people

Find out more

Our guest reviews for
The Park Lane Hong Kong - A Pullman Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

9,405 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

2,165 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

leisure

Customer review rating 4.3/5

Rlaw Solo - 20/06/2019 AccorHotels certified review

As usual … feeling good and comfortable of staying at Park Lane …. with all the arrangements and services provided. Also, enjoyed a wonderful dinner with my family at Skye.

Comfortable hotel

Customer review rating 4.3/5

Peter T. Business - 20/06/2019 AccorHotels certified review

Staff good, hotel clean, room good quality fittings. Nice Sky bar on 27th floor. View from room rubbish, but other than that no complaints

Customer review rating 4.3/5

Wang T. C. Solo - 19/06/2019 AccorHotels certified review

Good, very good

stay in Pullman

Customer review rating 4.3/5

Na Friends - 19/06/2019 AccorHotels certified review

great

Excellent

Customer review rating 4.3/5

Rob M. Couples - 18/06/2019 AccorHotels certified review

Great experience, the young lady at check in was especially good, unfortunately I have forgotten her name.

Nice place to stay

Customer review rating 4.3/5

Adrian Business - 18/06/2019 AccorHotels certified review

Great location and facilities. Close to transport and shops. Has a stunning view of harbour view roof top bar. Very nice lounge. Room was clean and well presented. I will definitely come back.

Dear Mr. Adrian, We very much appreciate your comments regarding your stay at the The Park Lane Hong Kong - A Pullman Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager

The overall experience is great except one night

Customer review rating 4.3/5

Joyce W. Business - 18/06/2019 AccorHotels certified review

The overall experience is great, very friendly staff, neat and beautiful room, perfect location. Just had one blackout incident at midnight that really scared me. Otherwise I would've rated higher.

Park Lane has good customer service, good facilities, and good food

Customer review rating 4.3/5

Anonymous Business - 18/06/2019 AccorHotels certified review

The place was clean and well located. Your food was very good. Your front desk team is also very polite and nice, especially Andy.

Much improve from the last visit, Enjoy stayed with you.

Customer review rating 4.3/5

Wira C. Families - 18/06/2019 AccorHotels certified review

Thanks for your good Service

Dear Ms. Wira C., We very much appreciate your comments regarding your stay at the The Park Lane Hong Kong - A Pullman Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager

Comfortable room

Customer review rating 4.3/5

Daniel G. C. Business - 18/06/2019 AccorHotels certified review

location was great but room cleanness was not good.

Happy Stay

Customer review rating 4.3/5

Daniel H. Friends - 17/06/2019 AccorHotels certified review

Housekeeping supervisor Jason was great, Amy was also excellent in her service. Assistant Executive Floor Manager Sandy Liu gave good service as well as her colleague Helen and Hillery. They both gave us good service and warm welcome at the executive floor lounge. Bathroom in the room was a disappointment, no hooks at all to hang anything, can't hang the bathrobe, face towel or any garment. No towel bar next to the shower also made it very inconvenient. Hook for the Hand-held shower head was fixed which made it impossible to adjust the angle. Pencil type of shower head is for look only, not practical for use. Blinds between the bathroom and bedroom cannot give black out to the bedroom. Made it inconvenient for one to use the bathroom while the other is trying to sleep.

Customer review rating 4.3/5

Tipsukon Business - 17/06/2019 AccorHotels certified review

Overall is good except the cleanliness of the bed sheet. I wake up in the morning with over ten bite fro m the bed bugs.

An encounter with a rude restaurant employee

Customer review rating 4.3/5

Gretchen C. Families - 16/06/2019 AccorHotels certified review

I'm an Accor Platinum member and so far, my experience staying with any Accor hotel has always been pleasant. But on this trip, we encountered a very rude employee by the name of Iris at the restaurant near the lobby. While waiting for some of our companions to come down, I approached the bar at the restaurant to ask for a glass of water. There was Iris and she asked if I have any free welcome drink coupon. I told her politely we already used it. She said she could not give me water without the welcome drink coupon or I have to pay for water. I said I just want a glass of tap water. She turned around, got water from the tap and banged the glass of water on the bar table. My husband was beside me the whole time and he just told me not to mind her since it's not worth making a scene. Our friends also saw the whole incident and they were the ones who reported it to the resident manager.

Excellent service, great location & nice rooms

Customer review rating 4.3/5

Craig M. Couples - 16/06/2019 AccorHotels certified review

Very enjoyable & amazed by the standard of service

Customer review rating 4.3/5

Anonymous Business - 16/06/2019 AccorHotels certified review

Good service and nice staff

good

Customer review rating 4.3/5

Anonymous Business - 16/06/2019 AccorHotels certified review

It's a pleasant stay overall.

Dear Guest, We very much appreciate your comments regarding your stay at the The Park Lane Hong Kong - A Pullman Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager

Another Excellent Stay

TripAdvisor rating 4.5/5

keithbH6917OF Solo travel - 15/06/2019 TripAdvisor review

Perhaps the best compliment that I can offer is: This was my eleventh stay. My first, in 2014, was before they joined the Accor Group. It was excellent then, yet some aspects have actually improved. It is particularly pleasant to be recognized by some of the staff.

Dear keithbH6917OF, Thank you for taking your precious time to share your experience following your recent 11th stay with us. it is always a delight to learn of guests' enjoyable experiences. Your compliments to the team are much appreciated. Once again, we thank you for your loyal support and look forward to welcoming you back for another excellent stay in the near future. Sincerely, Luc Bollen General Manager

Clean rooms and friendly staff

Customer review rating 4.3/5

Jason Business - 14/06/2019 AccorHotels certified review

Staffs are friendly and check-in and out procedures were smooth. Rooms are clean with a good view of the Victoria Park. It's also near the MTR, about 5mins walk. Overall, it is a good experience and I would recommend this hotel if you are staying around Causeway Bay area in Hong Kong.

Prompt response to guest's requirement

Customer review rating 4.3/5

Varang C. Families - 14/06/2019 AccorHotels certified review

Good and new room but I dont like the toilet since if one people wake up and take bath, there will be light from toilet and another person cant sleep

Good location and easily accessible to many places

Customer review rating 4.3/5

Anonymous Friends - 14/06/2019 AccorHotels certified review

All was well but maybe the noise from the renovation could be prevented. While it was in the late morning, it could still be noisy and disruptive, especially when we decide to sleep in. The fragrance at the lift lobby was kind of overpowering...I found myself suffocating from the strong scent whenever I was at the lift lobby. Being right in the middle of HK, located at a strategic location and with many guests staying in this hotel, I think it is timely that the hotel gets some form of renovation in terms of the interior design and decor of the rooms. I thought it could be better and I hope the rooms could give a modern feel so as to match that of the hotel lobby and the lounge.

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