Hotel - Grand Hotel Villa Igiea Palermo - MGallery by Sofitel
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Mgallery by Sofitel Hotel

Grand Hotel Villa Igiea Palermo - MGallery by Sofitel

Salita Belmonte 43 
90142  PALERMO
ITALY

Based on 179 reviews
AccorHotels Rating Based on 179 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed
  • Babysitting on request
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Solarium
  • Babysitting on request
  • Golf (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis
    • Outdoor tennis court
    • Tennis
  • Boat excursions
  • Bicycle hire facilities  (Nearby)

Catering

  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Opening hours : Week 07:00 - 24:00
    • Opening hours : Week-end 07:00 - 24:00

Business services

  • 6 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The rooms and suites in the collection's charming hotels provide all the modern comforts you expect in an authentic setting.Enjoy the luxury of times gone by while still surrounded by modern comforts. Our Suites boast a sea view, and drapes and flock wallpaper in warm colors. They are perfect for a romantic getaway or a business trip.

  • 121 rooms
  • 19 non-smoking rooms
  • 2 rooms for people with reduced mobility
    • Radio in room
    • Manual temperature control
    • Shower
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 179 reviews

Our guest reviews for Grand Hotel Villa Igiea Palermo - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Tim Friends - 21/07/2017
« Great building and location, not sofitel service.  »

Loved the sea view room, the hotel looks really good and the gardens are great too. Lovely touches by housekeeping. The food and beverage service ran from occasionally good, usually awkward, sometimes rude and defensive when issues raised. The worst service experience I've had related to the name 'sofitel'. But I still had a lovely stay!

AccorHotels certified review
Anonymous Couples - 20/07/2017
« Wonderful stay  »

Everything was perfect from the food to the service

AccorHotels certified review
Lyh Families - 05/07/2017
« LYH »

Very disappointing! On our 3 week trip we stayed in 5 different hotels and this was by far the worst and the most expensive. Would not recommend.

AccorHotels certified review
Neil Couples - 02/07/2017
« Fantastic genuinely helpful and friendly staff  »

I had troubles with some of my Alitalia flight changes and the front desk staff helped me through them with patience and friendliness. They may our life so much more relaxing and pleasant as they took away the worries and difficulties

AccorHotels certified review
Joseph G. I. Solo - 23/06/2017
« The worst check-in off my life »

I was traveling all day and when I arrived the desk clerk tried to give me a horrible room that was so dirty I would never sleep in it. the rug was black and dirty and the bathroom had not been cleaned. it was 9 pm and it was very very upsetting. Also the clerk explained NOTHING absolutely nothing about the hotel and the services you provided

AccorHotels certified review
Graham Business - 01/06/2017
« The most beautiful and relaxing location ever visited.  »

Everything about this hotel was amazing, the staff were the most discrete and professional, an old but beautifully presented building. Location to the sea was second to none, it was that good you can see an abundant amount of fish swimming around in the clear blue water. I want to go back and stay longer and explore.

AccorHotels certified review
Anonymous Couples - 11/05/2017
« No better or worse than expected »

We very much enjoyed our meal in the gourmet restaurant. We disliked the fact that you have "canned" music at breakfast, there is no need for it. It would be good if you had cups to fit the saucers at breakfast. Our room was very spacious and comfortable. We were horrified to find that it had not been made up at 3.15 pm when we had gone into Palermo on the 9 am bus. In general the hotel looks as though it needs a lot of maintenance on it. The shuttle bus is very useful but particularly on your first day it is difficult to know when you are going to want to return. It would be better if one could telephone the hotel when ready to return to see if there were any spaces on the next bus.

AccorHotels certified review
Michael G. Couples - 10/05/2017
« An excellent hotel. »

Overall excellent service. One suggestion - I think guests should have been notified about the loud music from the wedding on Saturday 6th May that was held in the gardens. From our room (108) the music was very intrusive and if we had been notified we could have avoided the hotel until after 6.00 pm when the music finished.

AccorHotels certified review
Anonymous Couples - 08/05/2017

Classic property on amazing grounds. A hotel that truly is grand. One of the very best breakfast setups I have seen in any hotel. Generously staffed, all professional.

AccorHotels certified review
Anonymous Families - 05/05/2017

Good, although the room provided was near a technical area (HVAC, etc.) that in the middle of the night produced levels of noise that was clearly audible in the room even with all doors and windows closed.

AccorHotels certified review
Anonymous Families - 20/04/2017

Second time. Perfect again.

AccorHotels certified review
Anonymous Friends - 18/04/2017

There were many shortfalls for a 5 star hotel. There were inconsistencies in drinks, cocktails and food presentation. At the bar we had to ask for nuts/crisps with drinks. The restaurant proved limited in choice on the menu and even more limited when we were told two nights consecutively that we couldn't have the lamb as there were only 10 portions available and the kitchen had run out!

AccorHotels certified review
Anonymous Couples - 09/04/2017

Décor is very old. There is a sewer smell throughout the room and bathroom. Actually very unbearable. Unfortunately we have prepaid all 3 nights. Otherwise we would have gone to another hotel. Staff are mostly unfriendly.

AccorHotels certified review
Anonymous Families - 09/04/2017

First class service all the way. Compliments to the hotel staff for really making our stay relaxing.

AccorHotels certified review
Anonymous Friends - 03/04/2017

Our stay was a pleasant one. Staffs were helpful. Breakfast choice was good. The view is stunning. The only draw back was the air conditioning system was not started due to early tourist season, the room was stuffy. .

AccorHotels certified review
Anonymous Couples - 26/03/2017

Staff was outstanding, Room was Great! and overall had the time of our life!

AccorHotels certified review
Anonymous Couples - 26/12/2016

Very relaxing. Service very professional.

AccorHotels certified review
Anonymous Friends - 21/12/2016

Below Average Stay was booked with points through the app - Receptionist asked me at check in for a booking confirmation because he didn't know how many points were used and how much still has to be charged (I do expect the hotel to be aware of all booking details and do not feel like looking for emails handouts at checkin as a status member in one of the upper chain hotels among accor) - not a single benefit of my gold status was given. No upgrade, no drink, no anything - booked a room with sea view and only got a partial sea-view - hotel and furniture seemed a little outdated to me and could need - while keeping their style - some refurbishing

AccorHotels certified review
Anonymous Families - 14/11/2016

The hotel is lovely and the staff were tremendous. There were anomolies that we couldn't understand - for instance the disparity in the prices on the menus and what we were charged - my children both ordered childrens meals and we were charged for adult meals. The television did not work with the movie channels that we bought in one of the rooms - and the outcome was a friendly 'shrug' its not working... When we were there the AC Milan team were also there and our stay was compromised by this. The pool area was taken over by them for a few hours, and the staff were especially at breakfast distracted. We felt we could not relax and were almost 'second class'. In truth your hotel is lovely. Your staff are lovely - but we were disappointed. We wanted the 5 star treatment and feel you fell short. I'm sorry to have to tell you .. but you did ask

AccorHotels certified review
Anonymous Couples - 07/11/2016

Very good

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