Novotel Imagica Khopoli Hotel

TripAdvisor rating 4.5/5 978 reviews
Novotel Imagica Khopoli
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Room 1

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Children's age
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Hotel extras

  • Located at India's only International Theme Park - Imagica

  • Largest banqueting venue in the vicinity

  • Dedicated activity and entertainment team at the hotel.

  • Preferred MICE and wedding destination

  • Live in the story, live cartoon character in the hotel.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Massage
  • Services for children
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Imagica Khopoli

30 31 Sangdewadi
Off Mumbai Pune Express Way
Khopoli Pali Road Khalapur
410203
khopoli
india

Tel: +912192272666

Fax: (+91)21/92272689

Contact email

Check-in from 14h00

Check out up to 11h00

  • MSRTC :   MUMBAI PUNE KHOPOLI - PALI

  • By plane

    AIRPORT At 75km / 46 miles

  • By plane

    CHHATRAPATI SHIVAJI At 75km / 46 miles

  • By train

    KHOPOLI At 10km / 6 miles

GPS :18.767, 73.280667

Our accommodations

Contemporary 28 m² / 301 sq.ft. rooms overlooking beautiful Sahyadri Mountains and offering complimentary WiFi (up to 512 kbps), all modern amenities with access to 24/7 fitness centre and swimming pool. For 2 adults and 1 child. Contemporary rooms overlooking beautiful Sahyadri Mountains. This 34 m² / 366 sq.ft. room offers complimentary 1 MB WIFI, all modern amenities, bathtub and enhanced bathroom amenities for your wellbeing. Comfortable accommodation for 2 adults and 1 child.

Superior Room King Bed

  • Max. number of persons: 4
  • Area: From 28

Superior Room Twin Bed

  • Max. number of persons: 4
  • Area: From 28

Deluxe King bed room with Balcony

  • Max. number of persons: 4
  • Area: From 28
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Deluxe twin bed room with Balcony

  • Max. number of persons: 4
  • Area: From 28
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Executive room with Bathtub

  • Max. number of persons: 4
  • Area: From 35

Deluxe King Room with 01Sofa Cum Bed

  • Max. number of persons: 4
  • Area: From 28

Classic Family Room with 02 Queen bed

  • Max. number of persons: 4
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Deluxe Suite

  • Max. number of persons: 4
  • Area: From 84

Presidential Suite

  • Max. number of persons: 4
  • Area: From 112

Our restaurants and bars

TUBBBY'S BISTRO

Type of cuisine: Bistro

Be spoilt for choice with Tubbby's selection of delectable chocolates, cookies, sumptuous cakes, sandwiches and petit fours. The Tubbby's Bistro is located at the Lobby Level.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE SQUARE

Type of cuisine: International

The Square menu is crafted by the selection of the finest ingredients designed perfectly to complement each palate. To set the moods on higher notes our beverage connoisseurs have selected the finest distilled grains and malts from across the globe.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NITRO BAR

Photo non contractuelle / Strictly non binding

When all your adventures leave you thirsty, join us at Nitro Bar. Located off the elegant lobby at Novotel Imagica Khopoli, it is a stylish, intimate space that's just right for a quick coffee or relaxed drinks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FLOTZ

Photo non contractuelle / Strictly non binding

Enjoy refreshments without ever having to leave your sunlounger in the Zen-inducing atmosphere of the hotel's outdoor pool area. Our poolside bar, Flotz, keeps the cocktails flowing all day long.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 234

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 96 people

Find out more

Our guest reviews for
Novotel Imagica Khopoli

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

3,609 reviews

tripadvisor

TripAdvisor Rating 4.5/5

978 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

I felt the staff was very-very inconsiderate

Customer review rating 4.4/5

Diwaker S. Families - 11/10/2019 AccorHotels review

I booked tickets with my family on 16th September for 1st October. I fell ill just two days prior to my visit and made a humble request to just reschedule my visit, did not ask for refund. However, the staff was not at all ready to listen. These genuine things must be tackled on case to case basis, you should not make a blanket rule for all. Due to this, all my money was lost and we were deprived of all the fun

Not happy with the Rates

Customer review rating 4.4/5

Sunil Families - 11/10/2019 AccorHotels review

Hi Not happy with the rates i booked. Infact i booked mumbai trident towers for less than the rate i paid you folks. I booked novotel hotel for 8k+ taxes and for the same date within next 2 days the rates were 5120.i felt like deceived. Honestly i would only recommend if rates are within 6k Moreover while booking i paid 28% gst where as on check-in the rates were revised to 18% but folks at reception were not even aware when i asked for refund of 10%. I had to tell them that you would be a big soup if you charge me 28%. They corrected this while checking out. I would have expected folks to know this and not come from guests

Disappointed

Customer review rating 4.4/5

Ankur Families - 09/10/2019 AccorHotels review

Had expectation that brand Novotel shall provide standard service. If couldn't get a room with working lights, and had to get that fixed while staying for 1 night weekend stay, there is no point in booking Novotel.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Imagica Khopoli. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We have taken careful note of your feedback and the concerned teams have been briefed to remedy the same with immediate effect. We humbly request you to not let this experience mar your opinion about our services and provide us with an opportunity to showcase the true Novotel experience. Imagical Regards, Sachin Malhotra Novotel Imagica GM

Welcoming and pleasant stay

Customer review rating 4.4/5

Amol S. Families - 08/10/2019 AccorHotels review

Excellent hospitability and kids friendly atmosphere..

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Imagica Khopoli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Imagical Regards, Sachin Malhotra Novotel Imagica GM
Customer review rating 4.4/5

S. Families - 08/10/2019 AccorHotels review

Food and service was excellent. It was a great experience as we did not expect much. Please do something about the exterior.

Dear Guest, Thank you for your feedback and I am elated to hear that you liked the hotel and our services. Your positive feedback has been shared with the team and it will indeed act as a source of motivation for everyone. The team at Novotel Imagica Khopoli looks forward to welcoming you back in the near future. Imagical Regards, Sachin Malhotra Novotel Imagica GM
Customer review rating 4.4/5

Sibi Business - 07/10/2019 AccorHotels review

very hot inside the room

Dear Guest., Thank you for taking the time to tell us about your experience at the Novotel Imagica Khopoli. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Further to your discussion with our Guest Relations, may I assure you that this is a rare occurrence and We have taken careful note of your feedback on air conditioning. I’m rigorously following up with my team on the concerns raised by you to ensure immediate rectification of the issues. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Imagical Regards, Sachin Malhotra Novotel Imagica GM

Good and cozy

Customer review rating 4.4/5

Bhupender S. Couples - 07/10/2019 AccorHotels review

It was great.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Imagica Khopoli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Imagical Regards, Sachin Malhotra Novotel Imagica GM
Customer review rating 4.4/5

Subramanian V. Families - 07/10/2019 AccorHotels review

Room Stay was not pleasant.. We had to change the room 2 times in 3 hrs as the room condition was not as pet standards..

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Imagica Khopoli. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Imagical Regards, Sachin Malhotra Novotel Imagica GM

Was a pleasant experience

Customer review rating 4.4/5

Anonymous Business - 07/10/2019 AccorHotels review

It was a pleasant stay. Rooms are good, had some issue with the air conditioning but got resolved quickly. Overall a good experience.

Dear Guest, Thank you for sharing the feedback with us. I am happy to note that you had a pleasant stay with us and the services extended by the team were to your satisfaction. Your feedback will indeed motivate the team to consistently strive towards excellence. My team and I look forward to welcoming you back to Novotel Imagica Khopoli. Imagical Regards, Sachin Malhotra Novotel Imagica GM

Toothpaste not provided

Customer review rating 4.4/5

Ashish K. Business - 06/10/2019 AccorHotels review

Toothbrush and paste aswell shaving kit not provided.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Imagica Khopoli. It is always a pleasure to receive positive feedback. I will share your comments with our team. At Novotel hotels globally, we do not provide Slippers and dental kits in the room, however for our guest’s convenience it is made available upon request on complimentary basis.. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Imagical Regards, Sachin Malhotra Novotel Imagica GM

Good

Customer review rating 4.4/5

Adinath Business - 04/10/2019 AccorHotels review

Good

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Imagica Khopoli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Imagical Regards, Sachin Malhotra Novotel Imagica GM

Day with happy hour and luxury stay

Customer review rating 4.4/5

Pravin B. Business - 03/10/2019 AccorHotels review

Overall nice stay with health atmosphere good services ,but my room no 550 i myself not got tea bags and tooth paste Thank for services

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Imagica Khopoli. It is always a pleasure to receive positive feedback. I will share your comments with our team. Further to your feedback we have taken corrective measures to ensure that guests’ requests are handled more efficiently. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Imagical Regards, Sachin Malhotra Novotel Imagica GM

Pleasant Stay with Family

Customer review rating 4.4/5

Satish S. Families - 03/10/2019 AccorHotels review

Nice experience during the stay in the hotel. Very swift and hassle-free check-in and check-out. Good spread of India breakfast and good and fast service at the table. Clean Swimming pool, nice gym and kids playing area. guest engagement games were organised during the late evening - Housie with energetic music. One thing can be improved- all the indoor games were chargeable except TT. If guests are already paying hefty amount on the stay - it should be free to play.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Imagica Khopoli. It is always a pleasure to receive positive feedback. I will share your comments with our team. Kindly allow me to clarify few things based on your feedback that we have a dedicated recreation team which organises activities on daily basis. Also, few activities in the Hotel are complimentary and few are chargeable as they are outsourced. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Imagical Regards, Sachin Malhotra Novotel Imagica GM

Nice , Food quality very good

Customer review rating 4.4/5

Amol B. Business - 03/10/2019 AccorHotels review

Rooms were neat and comfortable

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Imagica Khopoli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Imagical Regards, Sachin Malhotra Novotel Imagica GM

Rated poor due to unprofessional approach by staff

Customer review rating 4.4/5

Subodh Business - 01/10/2019 AccorHotels review

Whenever we phone the service desk for room dine-in, faulty iron it was never attended also while calling back no body answered.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Imagica Khopoli. We have taken sincere note of your feedback related to delayed service . We assure you that we will review the areas of concern and work towards immediate rectification of the same. Your positive sentiments have been communicated to the team and will indeed motivate the team to consistently strive towards excellence. Imagical Regards, Sachin Malhotra Novotel Imagica GM
Customer review rating 4.4/5

Jinesh S. Business - 01/10/2019 AccorHotels review

Stay was good ,comfortable and relaxing. Free facilities like toothbrush, slippers were not there in room.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Imagica Khopoli. It is always a pleasure to receive positive feedback. I will share your comments with our team. At Novotel hotels globally, we do not provide slippers and dental kits in the room, however for our guest’s convenience it is made available upon request on complimentary basis. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Imagical Regards, Sachin Malhotra Novotel Imagica GM

Over saty except the room AC was ok

Customer review rating 4.4/5

Anand Business - 01/10/2019 AccorHotels review

The room AC was not working

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Imagica Khopoli. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We have taken careful note of your feedback on the air conditioning. I’m rigorously following up with my team on the concerns raised by you to ensure immediate rectification of the issues. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Imagical Regards, Sachin Malhotra Novotel Imagica GM

Best but still there is space to improve

Customer review rating 4.4/5

Amit S. Business - 01/10/2019 AccorHotels review

Overall experience is best but need to fill gap like in the room there is no Complimantry items kept in room like dental kit, body lotion, chappals otherwise everything is fine food is also testy

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Imagica Khopoli. It is always a pleasure to receive positive feedback. I will share your comments with our team. At Novotel hotels globally, we do not provide Slippers and dental kits in the room, however for our guest’s convenience it is made available upon request on complimentary basis.. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Imagical Regards, Sachin Malhotra Novotel Imagica GM

Nice hotel

Customer review rating 4.4/5

Bramhanand B. Business - 01/10/2019 AccorHotels review

Very good hotel.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Imagica Khopoli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Imagical Regards, Sachin Malhotra Novotel Imagica GM

Good

Customer review rating 4.4/5

Sanil Families - 30/09/2019 AccorHotels review

It was a good experience

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Imagica Khopoli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Imagical Regards, Sachin Malhotra Novotel Imagica GM
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