Hotel - Novotel Imagica Khopoli
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Novotel Imagica Khopoli Hotel

4.5/5 704 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hrs
    • Opening hours : Week-end 24 hrs

Business services

  • 4 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Contemporary 28 m² / 301 sq.ft. rooms overlooking beautiful Sahyadri Mountains and offering complimentary WiFi (up to 512 kbps), all modern amenities with access to 24/7 fitness centre and swimming pool. For 2 adults and 1 child.Contemporary rooms overlooking beautiful Sahyadri Mountains. This 34 m² / 366 sq.ft. room offers complimentary 1 MB WIFI, all modern amenities, bathtub and enhanced bathroom amenities for your wellbeing. Comfortable accommodation for 2 adults and 1 child.

  • 287 rooms
  • 280 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 2,896 reviews

Our guest reviews for Novotel Imagica Khopoli

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 704 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Family - 12/11/2018 TripAdvisor review
« Amazing time »

One of the best family trip.It was our second time at Novotel Imagica .wonderful property ,welcoming staff,...Special thanks to Abhay and Komal for making us more comfortable and helping us all the time at the restaurant.we will surely visit again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the appreciative comments about your experience at our hotel. At Novotel Imagica Khopoli, we take immense pride in our services and I am glad to know that you enjoyed your stay at the hotel. I am sure that this feedback will serve as an encouragement to all our team members. The team at the hotel and I look forward to more opportunities of welcoming you back. Srinivas Srirangam Novotel Imagica General Manager

Family - 12/11/2018 TripAdvisor review
« Family Trip »

Overall good breakfast and for small children little bit play area in hotel as compared to other hotel good service but in case of more people hotel staff not handle fast and room is spacious and cleanness is better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your feedback and I am elated to hear that you liked the hotel and our services. Your positive feedback has been shared with the team and it will indeed act as a source of motivation for everyone. The team at Novotel Imagica Khopoli looks forward to welcoming you back in the near future. Srinivas Srirangam Novotel Imagica General Manager

Prem K. V. Couples - 11/11/2018 AccorHotels certified review
« Excellent »

It was very refreshing. We enjoyed the ambience, facility,activities and hospitality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Imagica Khopoli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Imagical Regards, Srinivas Srirangam Novotel Imagica GM

Jinu Families - 10/11/2018 AccorHotels certified review
« very good except for the experience with the access cards not working on the doors »

Very enjoyable experience, but not as good as the last time i was there. One reason for that was the dinner buffet. The last time there was a good spread of Indian/Chinese Non Veg options, but this time i found it lacking. Also in the breakfast the wadas etc were cold. One reason was the place was crowded on account of the holidays, but i would expect you to be able to handle it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Our guests’ satisfaction is paramount for us and we endeavor to consistently provide high level of services for our valuable guests. We deeply regret the inconvenience caused to you during your recent stay with us We have taken careful note of your feedback on the food quality at the hotel .I truly regret that the food was not upto your liking and I sincerely apologise for he same. I can assure you that your experience was certainly not reflective our usually high standards. I have shared your feedback with the Executive Chef, and we have introduced strong corrective training to ensure that our guests’ continue to have great dining experiences with us. Once again I appreciate you sharing your feedback with us, and we sincerely hope that you will give us another opportunity to serve you better in the near future. Sincerely, Imagical Regards, Srinivas Srirangam Novotel Imagica GM

Dr A. M. Families - 09/11/2018 AccorHotels certified review

놘 Disliked – Room had some issues .Old open toothpaste ..small used towel ..after I checked in at 3 pm...sad. Balcony could not be opened due to broken handle.. they told me to call someone each time I wish to open it !! 눀 Liked – Friendly staff...trying to look after everone!! Complimentary minibar .... good touch. Morning Imagica artist live Parade in breakfast hall was good for kids.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I truly regret that the service was not upto your liking and I sincerely apologies for he same. I can assure you that your experience was certainly not reflective our usually high standards. I have shared your feedback with the concern team, and we have introduced strong corrective training to ensure that our guests’ continue to have great dining experiences with us. Once again I appreciate you sharing your feedback with us, and we sincerely hope that you will give us another opportunity to serve you better in the near future. Sincerely, Imagical Regards, Srinivas Srirangam Novotel Imagica GM

Shyamal B. Couples - 09/11/2018 AccorHotels certified review
« Oasis in a desert »

In a place like Khopoli with such abysmal services around, the Hotel is indeed a pleasure. We found the food on Ala carte good and the staff very helpful to an Accor Plus member like me. There were delays on account of providing towels in the room and a door hook in the bathroom was missing which should have been inspected and corrected before room handover.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Imagica Khopoli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have taken careful note of your feedback and have sensitized the team again on reacting to such requests with utmost priority.We humbly request you to not let this experience mar your opinion about our services and provide us with an opportunity to showcase the true Novotel experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Imagical Regards, Srinivas Srirangam Novotel Imagica GM

Roopa B. Families - 09/11/2018 AccorHotels certified review
« Relaxing place with Good food & Service »

Extremely courteous & helpful staff, good property, good food with attentive service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Imagica Khopoli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Imagical Regards, Srinivas Srirangam Novotel Imagica GM

I. Families - 09/11/2018 AccorHotels certified review

Stay was good.Food was extremely good. In-room facilities could have been much more better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Imagica Khopoli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have taken a careful note of your feedback related to In room facilities. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Imagical Regards, Srinivas Srirangam Novotel Imagica GM

Puneet J. Families - 08/11/2018 AccorHotels certified review
« Stay was ok but it could have been BETTER »

Check In was delayed even beyond the standard check in time as the room was not ready.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Imagica Khopoli. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We respect your point of view and thank you for staying with us. Kindly allow me to clarify a few things based on your feedback. Our Standard check in time is 1400hrs and standard check out time is 1100hrs. As per the records, check in was given to you at 1331hrs. Once again, I sincerely appreciate your candid feedback and thank you for your kind understanding. Sincerely, Imagical Regards, Srinivas Srirangam Novotel Imagica GM

Arif S. Families - 08/11/2018 AccorHotels certified review
« Nice Place to Stay »

Nice rooms with good size for family of 4 to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Imagica Khopoli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Imagical Regards, Srinivas Srirangam Novotel Imagica GM

Global56078134952 Family - 08/11/2018 TripAdvisor review
« Excellent hospitality and awesome food . »

Staff was friendly and helpful. Superb buffet and pool .had an unforgettable experience. The location is very good for a trip to imagika and exploring nearby places. Very silent and awesome parade makes ur day...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I thank you for choosing to stay at Novotel Imagica Khopoli and appreciate sharing a positive feedback about your visit. We are glad to note that you enjoyed the facilities and the service levels at the hotel and have carried back fond memories of your stay at our property. The hotel is committed to consistently provide warm and efficient services to all our guests and appreciative comments such as yours are most encouraging and will always be our greatest reward. It is certainly a pleasure for us to be at your service and we look forward to welcoming you again soon to Novotel Imagica Khopoli. Srinivas Srirangam Novotel Imagica General Manager

Biplab C. M. Families - 07/11/2018 AccorHotels certified review
« Very Good »

Nice and comfortable stay,very polite and courteous staff,food is excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Imagica Khopoli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Imagical Regards, Srinivas Srirangam Novotel Imagica GM

Irfan Families - 07/11/2018 AccorHotels certified review
« Satisfactory »

It was not very good. I have few complaints that starts with the check in. We arrived one hour late and our rooms were not ready. We had to wait for the rooms and that was annoying. The rooms were not cleaned even after leaving a message to clean up when we returned in the evening on one of the days. We booked two rooms for thee nights and one of the rooms had a foul smell. The services were answered very late and after several calls, I guess this was because the Hotel was almost full. But you should be prepared for that. Rest was all okay and children enjoyed staying there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I am sorry to hear that during your last visit we were unable to deliver the service standards that we always provide to our valued guest. We have taken careful note of your feedback on issues highlighted by you. I can assure you that your experience was certainly not reflective of our usual standards of service and I sincerely regret the inconvenience caused to you. I am rigorously following up with my team on the concerns raised by you. We request you to provide us with another opportunity to serve you better and to regain your confidence in Novotel Imagica Khopoli. Sincerely, Imagical Regards, Srinivas Srirangam Novotel Imagica GM

Bhagyashree N. Families - 06/11/2018 AccorHotels certified review
« Had a good weekend, but there are some minute things which can be rectified. »

We had a great time. Staff at the square restaurant very nice ms swagata and Mr joydeep. Clean rooms, good food and service. Things which I want your attention is as your property is close to a amusement park have a flexible or relaxed check-in and check out time so that people can relax after the tiring day at the park. At the time of Check-In staff didn't gv information on cards not working 15mins prior to check out, we had booked 2 rooms we were 3 adults and 1child, after breakfast we decided to sit in one room the other room was locked out it was so embarrassing for us to stand out like dis go to the reception and after 2 calls get it rectified. Rooms cooling was not upto the mark.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We truly appreciate your comments regarding your stay at the Novotel Imagica Khopoli. I am pleased to hear that you enjoyed the services rendered by our team members; and your kind appreciation will certainly be a source of motivation for all of them. We respect your point of view and thank you for staying with us. Kindly allow me to clarify a few things based on your feedback related to the key. Our standard check out time is 11:00hrs and the keys are activated according to the check-out time confirmed on arrival. We are flexible enough in honoring our guest a late departure subjected to availability. I understand the situation could have been handled in a more pleasing way. I sincerely apologize for causing you displeasure on this account. Once again, I sincerely appreciate your feedback and thank you for your kind understanding. Sincerely, Imagical Regards, Srinivas Srirangam Novotel Imagica GM

Anonymous Business - 05/11/2018 AccorHotels certified review
« Good »

We were in for a business review and the stay at the hotel was a pleasure full experience. The Location is ideal with a water and theme park right behind for some fun activity and also given the option to drive down to Pune or Mumbai for any official visit this make it very accessible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Imagica Khopoli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Imagical Regards, Srinivas Srirangam Novotel Imagica GM

Aditya D. Families - 05/11/2018 AccorHotels certified review
« Pleasant »

The overall hospitality was great. The staff made us really comfortable and were extremely helpful in catering to specific requests.. Quality of accommodation was also nice and comfortable. Biggest plus was the food. The spread was truly great for all 3 meals and so was the service of the staff & chefs. Overall a very pleasant experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Imagica Khopoli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Imagical Regards, Srinivas Srirangam Novotel Imagica GM

Mohit Families - 02/11/2018 AccorHotels certified review
« Superb place to stay »

Highlights are the pleasant way the entire staff treat you, putting a few names here - jyoti at the reception made it so easy for us to complete the formalities and made us feel comfortable at the hotel. Vinay and Komal as well as the entire crew at the Square were the best that we have experienced so far across our dining experience. Kudos to Novotel Imagica for this ✌ Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Imagica Khopoli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Imagical Regards, Srinivas Srirangam Novotel Imagica GM

Pratik Families - 01/11/2018 AccorHotels certified review

Amamzing stay. Best staff and services Most kid/child friendly property ever visited

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Imagica Khopoli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Imagical Regards, Srinivas Srirangam Novotel Imagica GM

Suyash Families - 01/11/2018 AccorHotels certified review
« Very nice experience »

I recently stayed at Novotel for 2 nights. I was a great experience and we thoroughly enjoyed our stay. Staff is very helpful. My kid really loved parade and he was very happy. I highly recommend people visiting imagica to spend at least one night at Novotel. Food was delicious and breakfast spread was awesome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Imagica Khopoli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Imagical Regards, Srinivas Srirangam Novotel Imagica GM

G. M. Families - 30/10/2018 AccorHotels certified review
« worst trip »

worst start hotel seen till the day..Smoky corridors and paint smell in the rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Imagica Khopoli. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Imagical Regards, Srinivas Srirangam Novotel Imagica GM

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