Hotel - Novotel Imagica Khopoli
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Novotel Imagica Khopoli Hotel

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4.5/5 547 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hrs
    • Opening hours : Week-end 24 hrs

Business services

  • 4 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Contemporary 28 m² / 301 sq.ft. rooms overlooking beautiful Sahyadri Mountains and offering complimentary WiFi (up to 512 kbps), all modern amenities with access to 24/7 fitness centre and swimming pool. For 2 adults and 1 child.Contemporary rooms overlooking beautiful Sahyadri Mountains. This 34 m² / 366 sq.ft. room offers complimentary 1 MB WIFI, all modern amenities, bathtub and enhanced bathroom amenities for your wellbeing. Comfortable accommodation for 2 adults and 1 child.

  • 116 rooms
  • 280 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 2,532 reviews

Our guest reviews for Novotel Imagica Khopoli

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 547 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Aashish B. Families - 18/04/2018
« Amazing experience »

While the policies of the company are little confusing and guest should read the underlying..but staff is really good and caring. Soft spoken and courtesy is what made me connected to brand. I will surely revisit when I plan my leisure trip. Amazing overall experience!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your feedback and I am elated to hear that you liked the hotel and our services. Your positive feedback has been shared with the team and it will indeed act as a source of motivation for everyone. I am rigorously following up with my team on the concerns raised by you. It is certainly a pleasure for us to be at your service and we look forward to welcoming you again soon to Novotel Imagica Khopoli. Imagical Regards, Srinivas Srirangam Novotel Imagica GM

AccorHotels certified review
Himanshu K. Families - 17/04/2018
« Very convenient and Nice weekend Destination »

The stay was short but good. The staff was really helpful. Mrinmay from F&B made sure that we are well taken care off. On the other hand I feel that hotel policies are little too much and may make customer feel insulted. e.g. I don't use credit card for all obvious reasons, so I was asked to pay the deposit by my debit card, which I did. I was then asked that if I want to settle the extras at check out on which I said yes. All good till now. In the evening I used spa and when I asked to settle the bill in room, I was told that I cannot do so as I have not deposited money for extras. I understand and respect the fact that you want to secure the payment. However I got a feeling that hotel does not have trust on guest. Apart from this once incident rest all was good. Duty manager was kind enough to let me settle bills at check out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your feedback and I am elated to hear that you liked the hotel and our services. Your positive feedback has been shared with the team and it will indeed act as a source of motivation for everyone. We constantly try to improvise our services to ensure our guests are never inconvenienced and stays are most comfortable. Your feedback about the hotel policies are noted. The team at Novotel Imagica Khopoli looks forward to welcoming you back in the near future. Imagical Regards, Srinivas Srirangam Novotel Imagica GM

AccorHotels certified review
Himanshu C. Families - 14/04/2018
« Magical care at imagica. Specially the restaurant »

Great location, excellent food and above all super staff at Buffett restaurant... care and happiness sharing moments

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Imagica Khopoli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Imagical Regards, Srinivas Srirangam Novotel Imagica GM

AccorHotels certified review
Ashwin M. Families - 10/04/2018
« Filled with warmth. »

We had a very warm experience from the entire team there. We would specially like to thank :- 1) Mr Anand, Mr Minroy and the entire team @ The Square Restaurant for the hospitality. 2) Ms Kajol @ the reception (Bookings) 3) Ms Mayuri @ The Nitro Bar. Thank you once again, as it could have not been the same without your kind intervention. Best Regards Ashwin M.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Imagica Khopoli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Imagical Regards, Srinivas Srirangam Novotel Imagica GM

AccorHotels certified review
Deepak Families - 10/04/2018
« Memorable stay »

The hospitality was fantastic everywhere and we had a great time. I think the food can be much better. Plus, it would have been nice to find some discounted options for spa and other services for those staying at the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We express our gratitude to you for opting to stay with us recently and writing this wonderful review. We are very happy to know that your stay was marked with positive experiences throughout. The concerns about SPA and the discounts has been noted and measures for the same is in process. Your kind acknowledgement of our services is what drives us to offer a comfortable stay to our guests and has certainly motivated our talents to work even hard in the future. We look forward to welcoming you back for a more pleasant stay. Imagical Regards, Srinivas Srirangam Novotel Imagica GM

AccorHotels certified review
Rajesh S. Families - 10/04/2018
« Nice stay with wondurfull and supporting staff »

It was our family short visit and we enjoyed a lot. Hotel Staff was very helpful, supporting and efficient. Front office staff Mr Mayur and Mr Bilal Ahmed Magray was very cooperative and helpful. Restaurant was very nice, food was very good and staff Mr Nikhil services was outstanding.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Imagica Khopoli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Imagical Regards, Srinivas Srirangam Novotel Imagica GM

AccorHotels certified review
Navneet D. Families - 04/04/2018
« Great stay, but for a small but serious issue.. »

Loved the property... Its a fantastic place for kids, my 3 yr old thoroughly enjoyed... The staff were very nice co-operative, rooms are comfortable and of decent size, and the food was also superb. Only a couple of issues, one of them serious... 1) My credit card was erroneously charged for some 28,000 rupees despite my booking being done through cleartrip.com and entire payment being made in advance. Luckily my bank declined the transaction. Though the staff were apologetic and very co-operative in this regard, my concern is that why did such a thing happen in the first place. 2) The bathroom blind of room (no. 407) was worn out and was in an extremely shabby condition... unlike what one would expect from a brand like Novotel. But for these glitches, the property deserves a 10 on 10 rating!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Imagica Khopoli. We take great pride in our courteous and ethical approach towards our guests and the issue experienced by you is an unintentional error. We have taken careful note of your feedback and will make sincere efforts to be furnish transparent, prompt and courteous services to our guests at all times. I have personally noted your feedback and shall work along with my team in turning around your experience during your future visits to our hotel. Sincerely, Imagical Regards, Srinivas Srirangam Novotel Imagica GM

AccorHotels certified review
Soumick B. Families - 04/04/2018
« Moderately ok »

Hospitality was good and rooms were well done Surrounding ambience need improvement

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for sharing your views with us. I am very pleased to know that you had a comfortable stay with us and your appreciation about the hotel room and services has been humbly received. Your constructive feedback has been carefully noted and would be taken into serious consideration. It is feedback from esteemed guests like you that motivates us to strive further towards excellence. We look forward to welcoming you back at Novotel Imagica Khopoli. Imagical Regards, Srinivas Srirangam Novotel Imagica GM

AccorHotels certified review
Anonymous Families - 03/04/2018
« What you call enjoyment! »

Great! Food was classy.. Hotel was just next to Imagica! Even staff was great! Loved it!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We truly appreciate your comments regarding your stay at the Novotel Imagica Khopoli. I am pleased to hear that you enjoyed the services rendered by our team members; and your kind appreciation will certainly be a source of motivation for all of them. We would appreciate if you could share your comments on the Tripadvisor website: https://www.tripadvisor.in/Hotel_Review-g15…-d73…-Reviews-Novotel_Imagica_Khopoli-Khopoli_Maharashtra.html or (http://www.tripadvisor.com ) . Sharing your positive review with other travelers would help us a great deal. We constantly endeavor to make our guests’ stay pleasant and the team and I look forward to welcoming you back for a more pleasant stay. Imagical Regards, Srinivas Srirangam Novotel Imagica GM

AccorHotels certified review
Avinash H. Families - 03/04/2018
« Worst imagica experience »

Paid for a package including hotel with adlabs even after receiving the payment they cancelled 1 of our rooms saying the payment has been refunded by the system...dark future ahead of adlabs !!! But very happy with the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Imagica Khopoli. We apologies for the inconvenience caused for your booking. We have shared the concerns with the Adlabs Team and are rigorously following up for the same. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Imagical Regards, Srinivas Srirangam Novotel Imagica GM

AccorHotels certified review
Ankur S. Families - 03/04/2018
« Great experience »

Rooms were good Bell desk was PATHETIC Check in was as expected

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, . I am sorry to hear that during your last visit we were unable to deliver the service standards that we always provide to our valued guest. We have taken careful note of your feedback on issues highlighted by you. I can assure you that your experience was certainly not reflective of our usual standards of service and I sincerely regret the inconvenience caused to you. I am rigorously following up with my team on the concerns raised by you. We request you to provide us with another opportunity to serve you better and to regain your confidence in Novotel Imagica Khopoli. Sincerely, Srinivas Srirangam Novotel Imagica GM

AccorHotels certified review
Samit K. Families - 03/04/2018
« Amongst our most preferred getaways !! »

Loved the place. Very friendly staff. Great amenities. Would have rated 10 except for one short coming. It lacks a play area / garden for children between 3 and 7 years. A garden with swings, slides and stuff would have made this property a perfect 10

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Imagica Khopoli. We are glad to note that you enjoyed the facilities and the service levels at the hotel and have carried back fond memories of your stay at our property. The hotel is committed to consistently provide warm and efficient services to all our guests and appreciative comments such as yours are most encouraging and will always be our greatest reward. Also your point about the activities at the bar is noted. We look forward to welcoming you back at Novotel Imagica Khopoli for many more pleasant visits Imagical Regards, Srinivas Srirangam Novotel Imagica GM

AccorHotels certified review
Krishnan U. Business - 02/04/2018
« The overall experience was okay. »

The behaviour of one of the Banquet staff was not good.It was very impolite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Imagica Khopoli. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I sincerely apologize for your experience not meeting your expectations. Our aim and intent has always been to ensure that all employees are totally customer-focused and all guest concerns and requests are handled efficiently and I sincerely apologize that your concerns were not handled reasonably. Further to your discussion with our Guest Relations team, may I assure you that this is a rare occurrence and your feedback will be addressed with the respective team members to improve the quality of our services to avoid similar situations. We hope this experience will not alter your confidence in Novotel Imagica Khopoli, and that you will give us the opportunity of welcoming you again. Imagical Regards, Srinivas Srirangam Novotel Imagica GM

AccorHotels certified review
Farzad P. Business - 02/04/2018
« Good Pleasent Stay »

Taste of the food was disappointing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We truly appreciate your comments regarding your stay at the Novotel Imagica Khopoli. I am pleased to hear that you enjoyed the services rendered by our team members; and your kind appreciation will certainly be a source of motivation for all of them. We would appreciate if you could share your comments on the Tripadvisor website: https://www.tripadvisor.in/Hotel_Review-g15…-d73…-Reviews-Novotel_Imagica_Khopoli-Khopoli_Maharashtra.html or (http://www.tripadvisor.com ) . Sharing your positive review with other travelers would help us a great deal. We constantly endeavor to make our guests’ stay pleasant and the team and I look forward to welcoming you back for a more pleasant stay. Imagical Regards, Srinivas Srirangam Novotel Imagica GM

AccorHotels certified review
Shweta B. Families - 01/04/2018
« Good weekend break »

Great breakfast and well maintained rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shweta b., We truly appreciate your comments regarding your stay at the Novotel Imagica Khopoli. I am pleased to hear that you enjoyed the services rendered by our team members; and your kind appreciation will certainly be a source of motivation for all of them. We would appreciate if you could share your comments on the Tripadvisor website: https://www.tripadvisor.in/Hotel_Review-g15…-d73…-Reviews-Novotel_Imagica_Khopoli-Khopoli_Maharashtra.html or (http://www.tripadvisor.com ) . Sharing your positive review with other travelers would help us a great deal. We constantly endeavor to make our guests’ stay pleasant and the team and I look forward to welcoming you back for a more pleasant stay. Imagical Regards, Srinivas Srirangam Novotel Imagica GM

AccorHotels certified review
Anish J. Families - 01/04/2018
« Staff was really good »

Warm welcome with complimentary room upgration...superb staff... Mr Suman from nitro bar was very kind

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We truly appreciate your comments regarding your stay at the Novotel Imagica Khopoli. I am pleased to hear that you enjoyed the services rendered by our team members; and your kind appreciation will certainly be a source of motivation for all of them. We would appreciate if you could share your comments on the Tripadvisor website: https://www.tripadvisor.in/Hotel_Review-g15…-d73…-Reviews-Novotel_Imagica_Khopoli-Khopoli_Maharashtra.html or (http://www.tripadvisor.com ) . Sharing your positive review with other travelers would help us a great deal. We constantly endeavor to make our guests’ stay pleasant and the team and I look forward to welcoming you back for a more pleasant stay. Imagical Regards, Srinivas Srirangam Novotel Imagica GM

AccorHotels certified review
Kamal B. Families - 28/03/2018
« Excellent »

Great place. Very helpful staff. Had a pleasant stay...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We truly appreciate your comments regarding your stay at the Novotel Imagica Khopoli. I am pleased to hear that you enjoyed the services rendered by our team members; and your kind appreciation will certainly be a source of motivation for all of them. We would appreciate if you could share your comments on the Tripadvisor website: https://www.tripadvisor.in/Hotel_Review-g15…-d73…-Reviews-Novotel_Imagica_Khopoli-Khopoli_Maharashtra.html or (http://www.tripadvisor.com ) . Sharing your positive review with other travelers would help us a great deal. We constantly endeavor to make our guests’ stay pleasant and the team and I look forward to welcoming you back for a more pleasant stay. Imagical Regards, Srinivas Srirangam Novotel Imagica GM

AccorHotels certified review
Kshitij Families - 28/03/2018
« Great »

Courteous and helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We truly appreciate your comments regarding your stay at the Novotel Imagica Khopoli. I am pleased to hear that you enjoyed the services rendered by our team members; and your kind appreciation will certainly be a source of motivation for all of them. We would appreciate if you could share your comments on the Tripadvisor website: https://www.tripadvisor.in/Hotel_Review-g15…-d73…-Reviews-Novotel_Imagica_Khopoli-Khopoli_Maharashtra.html or (http://www.tripadvisor.com ) . Sharing your positive review with other travelers would help us a great deal. We constantly endeavor to make our guests’ stay pleasant and the team and I look forward to welcoming you back for a more pleasant stay. Imagical Regards, Srinivas Srirangam Novotel Imagica GM

AccorHotels certified review
Taranjit S. B. Families - 28/03/2018
« excellent hospitality,superb food,very comfortable rooms. »

It was really a great experience.enjoyed every bit of time.amazing delicacies.very kids friendly place to stay.would defiantly like to visit again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We truly appreciate your comments regarding your stay at the Novotel Imagica Khopoli. I am pleased to hear that you enjoyed the services rendered by our team members; and your kind appreciation will certainly be a source of motivation for all of them. We would appreciate if you could share your comments on the Tripadvisor website: https://www.tripadvisor.in/Hotel_Review-g15…-d73…-Reviews-Novotel_Imagica_Khopoli-Khopoli_Maharashtra.html or (http://www.tripadvisor.com ) . Sharing your positive review with other travelers would help us a great deal. We constantly endeavor to make our guests’ stay pleasant and the team and I look forward to welcoming you back for a more pleasant stay. Imagical Regards, Srinivas Srirangam Novotel Imagica GM

AccorHotels certified review
Hiral V. Business - 27/03/2018
« Head of Air Freight - IBS Area »

Very Comfortable Stay , Nice arrangements , Good spread of Break fast & Very good Lunch and Dinner ! Very good Hotel for Imegica Tour for more then 1 day plan !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We truly appreciate your comments regarding your stay at the Novotel Imagica Khopoli. I am pleased to hear that you enjoyed the services rendered by our team members; and your kind appreciation will certainly be a source of motivation for all of them. We would appreciate if you could share your comments on the Tripadvisor website: https://www.tripadvisor.in/Hotel_Review-g15…-d73…-Reviews-Novotel_Imagica_Khopoli-Khopoli_Maharashtra.html or (http://www.tripadvisor.com ) . Sharing your positive review with other travelers would help us a great deal. We constantly endeavor to make our guests’ stay pleasant and the team and I look forward to welcoming you back for a more pleasant stay. Imagical Regards, Srinivas Srirangam Novotel Imagica GM

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