Hotel - Novotel Imagica Khopoli
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Novotel Imagica Khopoli Hotel

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4.5/5 484 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hrs
    • Opening hours : Week-end 24 hrs

Business services

  • 4 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Contemporary 28 m² / 301 sq.ft. rooms overlooking beautiful Sahyadri Mountains and offering complimentary WiFi (up to 512 kbps), all modern amenities with access to 24/7 fitness centre and swimming pool. For 2 adults and 1 child.Contemporary rooms overlooking beautiful Sahyadri Mountains. This 34 m² / 366 sq.ft. room offers complimentary 1 MB WIFI, all modern amenities, bathtub and enhanced bathroom amenities for your wellbeing. Comfortable accommodation for 2 adults and 1 child.

  • 116 rooms
  • 280 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 2,389 reviews

Our guest reviews for Novotel Imagica Khopoli

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 484 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Riddhi Business - 09/01/2018

Rooms were not allotted on time.

TripAdvisor review
Family - 09/01/2018
« The BEST facility to stay at if you are visiting Imagica! »

I recently visited Imagica at Khopoli and stayed at Novotel there. This is the best facility to stay at if you are ever planning to visit Imagica and want to stay there to avoid late night travel. The hotel guests can take Imagica tickets right from the hotel so no need to stand in Imagica queue, bus facility to Imagica which is only 1 min away. The dinner and breakfast I had at Novotel was one of the best experiences, the food is simply awesome! The service is also good and the staff is very friendly. I stayed there with family (with 2 kids). If you are ever planning to stay here, I would recommend ask for mountain side room so you could experience early morning sunrise from behind the mountains - which was simply a great experience in the winter days here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I am delighted to hear that the hotel and its services exceeded your expectations. Your positive feedback has been shared with the team and it will certainly act as a source of motivation for us. The team at Novotel Imagica Khopoli looks forward to welcoming you back in the near future. Srinivas Srirangam Novotel Imagica General Manager

AccorHotels certified review
Harshal P. Families - 08/01/2018
« Excellent facility to stay at if you are planning to visit Imagica »

My stay here was great mainly due to the service I received. I stayed there with my family and kids so we were 4. I was staying there to celebrate my daughter's birthday - which the hotel staff made unforgettable with their special cake with personalized message and the room décor they did for birthday and before I arrive there. Overall the staff was friendly, respectful. Also I liked that kids are welcome by the people wearing Disney characters - it's Imagica! overall, I am very satisfied with my stay there and next time I am going to Imagica, I am definitely staying in at Novotel Imagica.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We truly appreciate your comments regarding your stay at the Novotel Imagica Khopoli. I am pleased to hear that you enjoyed the services rendered by our team members; and your kind appreciation will certainly be a source of motivation for all of them. We would appreciate if you could share your comments on the Tripadvisor website: https://www.tripadvisor.in/Hotel_Review-g15…-d73…-Reviews-Novotel_Imagica_Khopoli-Khopoli_Maharashtra.html or (http://www.tripadvisor.com ) . Sharing your positive review with other travelers would help us a great deal. We constantly endeavor to make our guests’ stay pleasant and the team and I look forward to welcoming you back for a more pleasant stay. Imagical Regards, Srinivas Srirangam Novotel Imagica GM

AccorHotels certified review
Prashant K. Families - 08/01/2018
« Leisure trip with family..... Loved it »

Thanks to Novotel khopoli team for fabulous hospitality from valet, front office namit kids area and toy's section incharge to mrinmoy from food and beverage and chef for yummy food. Special thanks to namit and mrinmoy, toy's bike riding section incharge for taking xtra care of my kid. Kudos team

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. k., We truly appreciate your comments regarding your stay at the Novotel Imagica Khopoli. I am pleased to hear that you enjoyed the services rendered by our team members; and your kind appreciation will certainly be a source of motivation for all of them. We would appreciate if you could share your comments on the Tripadvisor website: https://www.tripadvisor.in/Hotel_Review-g15…-d73…-Reviews-Novotel_Imagica_Khopoli-Khopoli_Maharashtra.html or (http://www.tripadvisor.com ) . Sharing your positive review with other travelers would help us a great deal. We constantly endeavor to make our guests’ stay pleasant and the team and I look forward to welcoming you back for a more pleasant stay. Imagical Regards, Srinivas Srirangam Novotel Imagica GM

TripAdvisor review
Family - 06/01/2018
« Fine Stay and Food at Novotel Imagica in Khopoli »

My wife and I stayed at this hotel for two nights of January 1 and 2, and checked out on January 3rd morning. The room was good. The bathroom and the toilet neded bars to hold, especially for old senior, senior citizens like us. The hotel receiption was excellent, and so also the housekeeping and the room service. What we most appreciated was the food for all the three meals on each day specially prepared for us by the master Chef Lokesh, who took great pains at ensuring that we were served non-spicy, but tasty and palatable food for us to our taste. What's more, he became our friend, and is in touch with us even now on Whatsapp. Thanks to hime, our stay was pleasant, and we shall certainly return to the hotel some time in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for sharing your views with us. I am very pleased to know that you had a comfortable stay with us and your appreciation about the hotel room and services has been humbly received. It is feedback from esteemed guests like you that motivates us to strive further towards excellence. We look forward to welcoming you back at Novotel Imagica Khopoli. Srinivas Srirangam Novotel Imagica General Manager

AccorHotels certified review
Anonymous Families - 05/01/2018
« Exelent »

Good staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., "We truly appreciate your comments regarding your stay at the Novotel Imagica Khopoli. I am pleased to hear that you enjoyed the services rendered by our team members; and your kind appreciation will certainly be a source of motivation for all of them. We would appreciate if you could share your comments on the Tripadvisor website: https://www.tripadvisor.in/Hotel_Review-g15…-d73…-Reviews-Novotel_Imagica_Khopoli-Khopoli_Maharashtra.html or (http://www.tripadvisor.com ) . Sharing your positive review with other travelers would help us a great deal. We constantly endeavor to make our guests’ stay pleasant and the team and I look forward to welcoming you back for a more pleasant stay. " Sincerely, Imagical Regards, Srinivas Srirangam Novotel Imagica GM

AccorHotels certified review
Donghyun(paul) A. Business - 04/01/2018
« Thanks for all NOVOTEL IMAGICA KHOPOLI »

Hello. I am sorry not to say goodbye to all. I am now in Milan. Thanks for all Novotel friends during my India life. I would like to say THANKS to all. Lokesh, Pankaj, Gulab, Akshay, Sudarshan, Hemant, Shiva, Sandeep, Pappu, Nikhil, Ashvini, Shubham, Arnab, Elish, Chandra, Farook, Bhuwan, Deepak, Santosh, Kamal, Mrinmoy, Anal, Madan Akila, Nilesh, Akshay tiwari, Kajol, Swagatha, Apoora, Yogesh, Arbaaz, Mayur, Javed, Manoj, Praveen, Sopan, Suvida, Characters in the looby, ... I cannot remember the name of my friends in Novotel. Sorry. Everything is perfect. Food, useful information, WiFi, laundry, bar, pool, room cleaning, safety, sports center, roomservice, entertainment.... I will go with my family again to PERFECT NOVOTEL soon. Thanks. Happy new year.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., "We truly appreciate your comments regarding your stay at the Novotel Imagica Khopoli. I am pleased to hear that you enjoyed the services rendered by our team members; and your kind appreciation will certainly be a source of motivation for all of them. We would appreciate if you could share your comments on the Tripadvisor website: https://www.tripadvisor.in/Hotel_Review-g15…-d73…-Reviews-Novotel_Imagica_Khopoli-Khopoli_Maharashtra.html or (http://www.tripadvisor.com ) . Sharing your positive review with other travelers would help us a great deal. We constantly endeavor to make our guests’ stay pleasant and the team and I look forward to welcoming you back for a more pleasant stay. " Sincerely, Imagical Regards, Srinivas Srirangam Novotel Imagica GM

AccorHotels certified review
Zinnia Families - 03/01/2018
« Decent »

Thanks to the housekeeping manager Sudip the stay was comfortable. The restaurant staff was courteous. Imagica was fun for the kids.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. B., "Thank you for sharing your views with us. I am very pleased to know that you had a comfortable stay with us and your appreciation about the hotels team and services have been very humbly received. I am rigorously working with my team on the concerns raised by you and will rectify them immediately. We look forward to welcoming you back at Novotel Imagica Khopoli for many more pleasant visits. " Sincerely, Imagical Regards, Srinivas Srirangam Novotel Imagica GM

TripAdvisor review
Family - 03/01/2018
« Disappointed »

It was a disappointing experience. I have stayed at other Novotel hotels worldwide but this was a really terrible experience. I made a reservation through the Accor website, even pre paid the entire thing but our rooms were not ready on time. After making us wait for half an hour we didn't get the rooms we booked even though I made a specific reservation for a twin room facing the pool. After pursuing the issue with the management for hours we were finally given the answer that the rooms we wanted and pre-booked were not available. The plug points in both room were faulty and the kettle in one room wasn't working properly. We had booked a deluxe room with a mini bar included, but the room we were allotted didn't have a mini bar in it. Later, upon request, the management gave us a "takeaway mini bar". The management basically wasn't equipped to handle the New Year rush. The experience ruined our New Year weekend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for staying with us and your views have been carefully noted. Kindly allow me to clarify a few things based on your feedback. We do agree that the booking were received well in advance, hence we proactively upgraded your other room to a deluxe room pre-empting that you require rooms on same floor in spite of you booking rooms of category which were supposed to be placed on different floors. Out of the two rooms, one room was given before the stipulated time of check-in i.e. 1400 hrs and the other room was indeed delayed by 15 minutes for which kindly accept my genuine apologies. As informed by my team, After your persuasion, they did keep a room aside for you as per your booking preference which happened to be on different floor but you refused to take it . I have shared your feedback with the Chief Engineer with regards to the faulty fixtures and kettle and same is being carefully looked at. I am rigorously following up with my team on the concerns raised by you, Nonetheless I have asked my team to be more sensitive to our guest requirements and I do hope that you will not hold this against us and will give us another opportunity to serve you better and regain your confidence in Novotel Imagica Khopoli. Srinivas Srirangam Novotel Imagica General Manager

AccorHotels certified review
Ashwinikumar K. Families - 02/01/2018
« Excellent service and awsome food. »

My visit started with worm reception at reception desk. Room was clean and tidy. Housekeeping staff was attentive. memorable experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., "We truly appreciate your comments regarding your stay at the Novotel Imagica Khopoli. I am pleased to hear that you enjoyed the services rendered by our team members; and your kind appreciation will certainly be a source of motivation for all of them. We would appreciate if you could share your comments on the Tripadvisor website: https://www.tripadvisor.in/Hotel_Review-g15…-d73…-Reviews-Novotel_Imagica_Khopoli-Khopoli_Maharashtra.html or (http://www.tripadvisor.com ) . Sharing your positive review with other travelers would help us a great deal. We constantly endeavor to make our guests’ stay pleasant and the team and I look forward to welcoming you back for a more pleasant stay. " Sincerely, Imagical Regards, Srinivas Srirangam Novotel Imagica GM

AccorHotels certified review
Rahul Couples - 02/01/2018
« Best Ambience »

Staff was very friendly and helpful Break fast could have been better Loved the Chritmas parade

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., "Thank you for sharing your views with us. I am very pleased to know that you had a comfortable stay with us and your appreciation about the hotels team and services have been very humbly received. I am rigorously working with my team on the concerns raised by you and will rectify them immediately. We look forward to welcoming you back at Novotel Imagica Khopoli for many more pleasant visits. " Sincerely, Imagical Regards, Srinivas Srirangam Novotel Imagica GM

AccorHotels certified review
Praveen N. Families - 02/01/2018
« A sense of being very welcome throughout the stay. »

Once again the stay was exemplary. Superb hospitality, great food a warm welcome feeling from all. The kids (Aged 10 and 4) loved the pampering and roamed about playing with a sense of complete security. A secured feeling for them as well as for us. We left with a feeling of wanting to back again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., "We truly appreciate your comments regarding your stay at the Novotel Imagica Khopoli. I am pleased to hear that you enjoyed the services rendered by our team members; and your kind appreciation will certainly be a source of motivation for all of them. We would appreciate if you could share your comments on the Tripadvisor website: https://www.tripadvisor.in/Hotel_Review-g15…-d73…-Reviews-Novotel_Imagica_Khopoli-Khopoli_Maharashtra.html or (http://www.tripadvisor.com ) . Sharing your positive review with other travelers would help us a great deal. We constantly endeavor to make our guests’ stay pleasant and the team and I look forward to welcoming you back for a more pleasant stay. " Sincerely, Imagical Regards, Srinivas Srirangam Novotel Imagica GM

AccorHotels certified review
Praveen K. P. S. Families - 01/01/2018
« ok »

I was excited to have my kids stay in Novotel Imagica and enjoy the characters during breakfast only to have a first hand experience of a chaotic arrangement and characters with dirty / unclean gloves with whom kids shake hands. This could have been better managed with a stage for the characters to dance initially and go over to guests at the end of the dance. But whoever planned the current set-up has not thought this through. It just looked chaotic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Praveen P., "Thank you for sharing your views with us. I am very pleased to know that you had a comfortable stay with us and your appreciation about the hotels team and services have been very humbly received. I am rigorously working with my team on the concerns raised by you and will rectify them immediately. We look forward to welcoming you back at Novotel Imagica Khopoli for many more pleasant visits. " Sincerely, Imagical Regards, Srinivas Srirangam Novotel Imagica GM

AccorHotels certified review
Anonymous Families - 31/12/2017
« Super relaxation and Amazing Food »

Great service in all quarters , Quick check in and check out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., "We truly appreciate your comments regarding your stay at the Novotel Imagica Khopoli. I am pleased to hear that you enjoyed the services rendered by our team members; and your kind appreciation will certainly be a source of motivation for all of them. We would appreciate if you could share your comments on the Tripadvisor website: https://www.tripadvisor.in/Hotel_Review-g15…-d73…-Reviews-Novotel_Imagica_Khopoli-Khopoli_Maharashtra.html or (http://www.tripadvisor.com ) . Sharing your positive review with other travelers would help us a great deal. We constantly endeavor to make our guests’ stay pleasant and the team and I look forward to welcoming you back for a M. pleasant stay. " Sincerely, Imagical Regards, Srinivas Srirangam Novotel Imagica GM

AccorHotels certified review
A S. C. Families - 31/12/2017
« A very supportive and friendly team »

Our experience was great right from checkin to check out. Rooms are nice and room service is excellent. Staff are very attentive and room service team would always check with us for any needs. Special mention to Vaibhav who decorated our room on request, as it was my daughters birthday. Food is nice, and some creative dishes served in the breakfast and dinner buffet daily. Staff at the restaurant also very also great. Kids enjoyed the daily morning character parade, and there were games and activities to keep them busy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., "We truly appreciate your comments regarding your stay at the Novotel Imagica Khopoli. I am pleased to hear that you enjoyed the services rendered by our team members; and your kind appreciation will certainly be a source of motivation for all of them. We would appreciate if you could share your comments on the Tripadvisor website: https://www.tripadvisor.in/Hotel_Review-g15…-d73…-Reviews-Novotel_Imagica_Khopoli-Khopoli_Maharashtra.html or (http://www.tripadvisor.com ) . Sharing your positive review with other travelers would help us a great deal. We constantly endeavor to make our guests’ stay pleasant and the team and I look forward to welcoming you back for a more pleasant stay. " Sincerely, Imagical Regards, Srinivas Srirangam Novotel Imagica GM

AccorHotels certified review
Omprakash A. Families - 31/12/2017
« Very nice experience »

Superb experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., "We truly appreciate your comments regarding your stay at the Novotel Imagica Khopoli. I am pleased to hear that you enjoyed the services rendered by our team members; and your kind appreciation will certainly be a source of motivation for all of them. We would appreciate if you could share your comments on the Tripadvisor website: https://www.tripadvisor.in/Hotel_Review-g15…-d73…-Reviews-Novotel_Imagica_Khopoli-Khopoli_Maharashtra.html or (http://www.tripadvisor.com ) . Sharing your positive review with other travelers would help us a great deal. We constantly endeavor to make our guests’ stay pleasant and the team and I look forward to welcoming you back for a more pleasant stay. " Sincerely, Imagical Regards, Srinivas Srirangam Novotel Imagica GM

AccorHotels certified review
Arvind A. Families - 30/12/2017
« Could have been better »

Slightly less satisfactory

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.A., "Thank you for sharing your feedback with us. It is our constant endeavor to provide consistently high quality of service to all our valued guests and your satisfaction is paramount for us. Could we request you to share your exact concerns with the hotel so that we can work towards rectifying the same. I truly hope you will give us another opportunity to serve you better and regain your confidence in Novotel Imagica Khopoli. " Sincerely, Imagical Regards, Srinivas Srirangam Novotel Imagica GM

AccorHotels certified review
Amit Families - 28/12/2017
« Great wonderful Experience »

great , fast helpful staff , every1 was quick to respond and helpful, food was good , worth staying again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., "We truly appreciate your comments regarding your stay at the Novotel Imagica Khopoli. I am pleased to hear that you enjoyed the services rendered by our team members; and your kind appreciation will certainly be a source of motivation for all of them. We would appreciate if you could share your comments on the Tripadvisor website: https://www.tripadvisor.in/Hotel_Review-g15…-d73…-Reviews-Novotel_Imagica_Khopoli-Khopoli_Maharashtra.html or (http://www.tripadvisor.com ) . Sharing your positive review with other travelers would help us a great deal. We constantly endeavor to make our guests’ stay pleasant and the team and I look forward to welcoming you back for a more pleasant stay. " Sincerely, Imagical Regards, Srinivas Srirangam Novotel Imagica GM

AccorHotels certified review
Gj Families - 27/12/2017
« in hotel dining is very very poorly managed »

when we went for dinner to the restaurant we are asked to have poolside thali as it would be economical for us, we were surprised to hear that but agreed. then we had to wait half hour for thali to come and then another half hour for breads to come... indian origin people will understand what went wrong.. when we had sabzi there was no chapati.. and when chapati came sabzi was ice cold.. this all happened despite repeated requests... we had three kids who were crying because of this.. it was utmost disheartening... milk that was ordered for kids in room was poor quality.. overall bad experience for food.. rooms were good but food spoiled the fun..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Jain, Thank you for taking the time to tell us about your experience at the Novotel Imagica Khopoli. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Imagical Regards, Srinivas Srirangam Novotel Imagica GM

AccorHotels certified review
Siddharth D. Families - 27/12/2017
« A great place for family vacation »

Novotel Khapoli is an ideal hotel if one is travelling with kids. Lots of things to do for children and the staff takes extra steps to ensure that children get their best time at this property. Rooms are decent in size and offer amenities which are part of Novotel worldwide standards.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., "We truly appreciate your comments regarding your stay at the Novotel Imagica Khopoli. I am pleased to hear that you enjoyed the services rendered by our team members; and your kind appreciation will certainly be a source of motivation for all of them. We would appreciate if you could share your comments on the Tripadvisor website: https://www.tripadvisor.in/Hotel_Review-g15…-d73…-Reviews-Novotel_Imagica_Khopoli-Khopoli_Maharashtra.html or (http://www.tripadvisor.com ) . Sharing your positive review with other travelers would help us a great deal. We constantly endeavor to make our guests’ stay pleasant and the team and I look forward to welcoming you back for a more pleasant stay. " Sincerely, Imagical Regards, Srinivas Srirangam Novotel Imagica GM

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