Novotel Geelong Hotel 4 stars

TripAdvisor rating 4.0/5 901 reviews
Novotel Geelong
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+ 21 Services
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Room 1

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Hotel extras

  • Waterfront location

  • All rooms feature a balcony

  • Conference facilities with dedicated function floor, waterfront views & balconies

  • Indoor heated swimming pool, fitness centre, steam room, bay-view sun deck

  • Free WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • TULLAMARINE AIRPORT
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Sauna
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Geelong

10 14 Eastern Beach Road
3220
geelong
australia

Tel: +61352231377

Fax: (+61)3/52233417

Contact email

Check-in from 15h00

Check out up to 11h00

  • GEELONG BUS DEPOT :   Geelong Geelong

  • By plane

    AVALON AIRPORT At 27km / 16.78 miles

  • By plane

    TULLAMARINE AIRPORT At 85km / 52.82 miles - Shuttle paying

  • By train

    GEELONG RAILWAY At 1.1km / 0.68 miles

GPS :-38.144708, 144.363452

Our accommodations

Standard King Room with Balcony

  • Max. number of persons: ‌2
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Deluxe King Room with Balcony

  • Max. number of persons: ‌2
  • Area: From 30
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Standard Twin Room with Balcony

  • Max. number of persons: ‌2
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Superior Room 1 King Bed and Balcony

  • Max. number of persons: ‌4
  • Area: From 45
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Superior Room 1 Queen Bed Bay View

  • Max. number of persons: ‌2
  • Area: From 34
  • Views: Bay view, Panorama view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Superior Room 1 King Bed Bay View

  • Max. number of persons: ‌4
  • Area: From 45
  • Views: Bay view, Panorama view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Accessible Room 2 Single Beds and Balcony

  • Max. number of persons: ‌2
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Accessible Room 1 Queen Bed

  • Max. number of persons: ‌2
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Deluxe Twin Room with Balcony

  • Max. number of persons: ‌2
  • Area: From 30
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

WATERFRONT BAR AND LOUNGE

Photo non contractuelle / Strictly non binding

Located on the stunning Geelong waterfront with bay views, relax inside or on the alfresco area. Offering a wide selection of local wines, beers, cocktails and snacks, it is the perfect venue for a drink with friends, family and colleagues.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 200 m²

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Novotel Geelong

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

8,252 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

901 reviews

Good service, good food and great location

TripAdvisor rating 4.0/5

Quest60164612602 Couples - 15/06/2019 TripAdvisor review

We were very impressed with the hotel. The service, accommodation and food were very good and the location is an excellent spot from which to explore the City and waterfront. My one small issue was that whilst the breakfast was very good, the hotel appeared to be short-staffed resulting in a number of tables taking, in my opinion, too long to be cleaned of used dishes.

All very much to my satisfaction: location, helpful staff and very good accommodation.

Customer review rating 4.3/5

Margaret W. Solo - 11/06/2019 AccorHotels certified review

I was very pleased to stay at the Novotel Geelong using my Stay Plus with ACCOR. It was very convenient for access to the places I was interested in visiting for family history reasons.

Hi Margaret, Thank you so much for taking the time to complete our guest survey and score - please know I have shared your experience with my team. Your hotel review and score were fantastic and I personally wanted to respond to you and say thank you and how much we appreciate your feedback. Thank you for staying at the exciting Novotel Geelong and my team and I will look forward to welcoming you back really soon. Warm regards, Jonathan R Guest Service Agent

Relaxing

Customer review rating 4.3/5

Shane B. Couples - 11/06/2019 AccorHotels certified review

Great service and clean rooms plus a beautiful buffet breakfast

Dear Shane B., We very much appreciate your comments regarding your stay at the Novotel Geelong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm regards, Helena Fechner, Food and beverage supervisor

Comfortable

Customer review rating 4.3/5

Wendy Couples - 11/06/2019 AccorHotels certified review

Facilities were great, disappointed that you are expected to pay $25.00 for parking as this isn't stated when you book.

Dear Wendy C., We very much appreciate your comments regarding your stay at the Novotel Geelong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm regards, Helena Fechner, Food and beverage supervisor

Acceptable with hiccups

Customer review rating 4.3/5

Helena K. Business - 11/06/2019 AccorHotels certified review

The hotel rooms are good and comfortable. However unfortunately the general service was not as good as previous years. The staff around the conference room area had to be searched for on some days and some were unapproachable/appeared inconvenienced. We had to ask for basic things like water to be refilled on all of the 3 days. We felt there was a lack of attention to our needs. The noise level outside the smaller meeting rooms was unacceptable at times. When there is a conference in the Peninsula room and participants exit the rooms they are very loud and disruptive. We still had people talking outside the meeting room and being noisy when there was a sign requesting quiet. In saying that, Sarah was really helpful with relocating us to Limeburners to help with the noise level. While in Limeburners we still had issue with noise from the staff member in the kitchennette/bar area. Banging utensils, talking, which can all be heard in the conference room. There was a unanimous feeling that the service level has dropped and we would consider booking elsewhere in the future.

It was a pleasant stay.

Customer review rating 4.3/5

Amanda S. Couples - 10/06/2019 AccorHotels certified review

The customer service when we arrived was lovely, the room was very clean. The view was a bit average but for the price was good. The lady who answered for room service was prompt and very friendly. Overall was a nice stay.

Dear Thomas R., Thank you for sharing your experience at the Novotel Geelong and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Roberts-Lalli Rooms Division Manager

Good

Customer review rating 4.3/5

Al Business - 10/06/2019 AccorHotels certified review

Overall good, would like to see better selection of hot breakfast choices, even though I had my do not disturb sign up was brought new towels everyday - but did not need new towels.

Dear Alec L., We very much appreciate your comments regarding your stay at the Novotel Geelong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm regards, Helena Fechner, Food and beverage supervisor

Comfortable and convenient

Customer review rating 4.3/5

Gary Business - 10/06/2019 AccorHotels certified review

Check in was efficient. Parking was a bit expensive but easier than parking i the street due to wet weather. Room was comfortable and breakfast buffet was good.

Hi Gary Louis, Thank you so much for taking the time to complete our guest survey and score - please know I have shared your experience with my team. Your hotel review and score were fantastic and I personally wanted to respond to you and say thank you and how much we appreciate your feedback. Thank you for staying at the exciting Novotel Geelong and my team and I will look forward to welcoming you back really soon. Warm regards, Jonathan R Guest Service Agent

Great customer service and wonderful accommodation

Customer review rating 4.3/5

P. S. Couples - 10/06/2019 AccorHotels certified review

We had a wonderful refurbished room with a comfy bed. Staff very attentive to our needs. We enjoyed of stay at the Novotel with a great view of the bay in Geelong

Dear St. Martin P., We very much appreciate your comments regarding your stay at the Novotel Geelong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm regards, Helena Fechner, Food and beverage supervisor

Satisfactory

Customer review rating 4.3/5

Anonymous Business - 10/06/2019 AccorHotels certified review

It was okay but certainly not outstanding. There was nothing that was a problem but nothing that set it apart either.

Hi Darryl G, Thank you so much for taking the time to complete our guest survey and score - please know I have shared your experience with my team. Your hotel review and score were fantastic and I personally wanted to respond to you and say thank you and how much we appreciate your feedback. We will do our best to focus on the areas you have highlighted to us in order to improve not only our product but our service too. Thank you for staying at the exciting Novotel Geelong and my team and I will look forward to welcoming you back really soon. Warm regards, Jonathan R Guest Service Agent

Great experience

Customer review rating 4.3/5

Carol Couples - 10/06/2019 AccorHotels certified review

Hadn't stayed at Hotel for some 12 - 18 months & most impressed with the revamp of rooms and general decor throughtout. Dinner in dining room was also good, as we were off to the theatre didn't want a huge meal, small share plates most suitable. Staff were very helpful, friendly and a smile! Good reasonable cost. Thank you for a lovely overnight stay. Can highly recommend the hotel.

Dear Carol W., We very much appreciate your comments regarding your stay at the Novotel Geelong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm regards, Helena Fechner, Food and beverage supervisor

Pleasant

Customer review rating 4.3/5

Maya E. Business - 09/06/2019 AccorHotels certified review

Pleasant

Hi Mayaloren Helissa, Thank you so much for taking the time to complete our guest survey and score - please know I have shared your experience with my team. Your hotel review and score were fantastic and I personally wanted to respond to you and say thank you and how much we appreciate your feedback. Thank you for staying at the exciting Novotel Geelong and my team and I will look forward to welcoming you back really soon. Warm regards, Jonathan R Guest Service Agent

Position

Customer review rating 4.3/5

Maree H. Business - 09/06/2019 AccorHotels certified review

Position was good. Food was good and service staff brilliant. Need work on check in processing

Hi Maree, Thank you so much for taking the time to complete our guest survey and score - please know I have shared your experience with my team. Your hotel review and score were fantastic and I personally wanted to respond to you and say thank you and how much we appreciate your feedback. We will do our best to focus on the areas you have highlighted to us in order to improve not only our product but our service too. Thank you for staying at the exciting Novotel Geelong and my team and I will look forward to welcoming you back really soon. Warm regards, Jonathan R Guest Service Agent

Familiar standards

Customer review rating 4.3/5

Tjm Business - 08/06/2019 AccorHotels certified review

It was fine and easy

Dear Tarquam M., We very much appreciate your comments regarding your stay at the Novotel Geelong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this survey will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm regards, Joideep Dutt F&B Manager

10

Customer review rating 4.3/5

Diane Business - 07/06/2019 AccorHotels certified review

I found the hotel amenities were very good. The pillows are amazing. The pool is really nice. The breakfast was always really tasty and plenty to choose from. The staff were more than helpful and really went out of their way to fulfil every request.

Dear Diane L., We very much appreciate your comments regarding your stay at the Novotel Geelong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm regards, Joideep Dutt F&B Manager

Brilliant stay

Customer review rating 4.3/5

Kackie Business - 07/06/2019 AccorHotels certified review

Immaculate rooms, friendly staff, excellent meals and fresh food on the morning buffet. Couldn’t ask for a better experience. Thank you Novotel Geelong!

Dear Jaclyn M., We very much appreciate your comments regarding your stay at the Novotel Geelong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm regards, Joideep Dutt F&B Manager

I had another great stay at the Geelong Novotel

Customer review rating 4.3/5

Anonymous Business - 07/06/2019 AccorHotels certified review

The hotel and rooms are great and the staff goes above and beyond to be friendly and helpful

Dear John C., We very much appreciate your comments regarding your stay at the Novotel Geelong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm regards, Joideep Dutt F&B Manager

ok

Customer review rating 4.3/5

Sue A. Business - 07/06/2019 AccorHotels certified review

Was really looking to forward to staying again at the Novotel and appreciate the welcome note and small gift left in my room. That said, I ordered room service well before 6 as I had a skype conference at 7 with a school council. I had to follow up around 6.30 to ask the status of my order. It was delivered just before 7 leaving me to eat dinner while 'in a meeting.' I felt this was extremely unprofessional. Also disappointed I couldn't get a coffee downstairs the next morning before 6.30.

Hi Susanne, Thank you so much for taking the time to complete our guest survey and score - please know I have shared your experience with my team. Your hotel review and score were fantastic and I personally wanted to respond to you and say thank you and how much we appreciate your feedback. We will do our best to focus on the areas you have highlighted to us in order to improve not only our product but our service too. Thank you for staying at the exciting Novotel Geelong and my team and I will look forward to welcoming you back really soon. Warm regards, Jonathan R Guest Service Agent

Very Short Stay in a good room.

Customer review rating 4.3/5

Ken P. Couples - 06/06/2019 AccorHotels certified review

Vehicle Entrance and short term parking very poor. Rain overnight cause the Downpipe outside the bedroom to drip loudly all night to the point it made it very difficult to sleep.

Hi Ken, Thank you so much for taking the time to complete our guest survey and score - please know I have shared your experience with my team. Your hotel review and score were fantastic and I personally wanted to respond to you and say thank you and how much we appreciate your feedback. We will do our best to focus on the areas you have highlighted to us in order to improve not only our product but our service too. Thank you for staying at the exciting Novotel Geelong and my team and I will look forward to welcoming you back really soon. Warm regards, Jonathan R Guest Service Agent

Sensational service and accommodation

Customer review rating 4.3/5

Anonymous Couples - 05/06/2019 AccorHotels certified review

We enjoyed our brief stay in Novotel Geelong. The staff were very pleasant and helpful and the food was beautiful. We will recommend to friends and family.

Dear Steve & Jeanene H., We very much appreciate your comments regarding your stay at the Novotel Geelong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm regards, Joideep Dutt F&B Manager
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