Hotel - Novotel Suites Hanoi
Novotel Suites Hotel Novotel Suites Hotel

Novotel Suites Hanoi Hotel

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4.5/5 99 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • Airport shuttle
    • NOI BAI HANOI (Paying)
    • NOI BAI HANOI (Paying)
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Hammam
  • Babysitting on request
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-24:00
    • Opening hours : Week-end 0:00-24:00

Business services

  • 4 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our suites

Each of the studio and service apartments has a fully equipped kitchenette, free WiFi and international IPTV. 1, 2 and 3 bedroom options

  • 151 suites
  • 91 non-smoking suites
  • 1 suites for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our suites fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 660 reviews

Our guest reviews for Novotel Suites Hanoi

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 99 reviews
AccorHotels certified review
Jmk Couples - 07/12/2017
« Great stay »

As expected the novotel was great Huge rooms Great breakfast Only room for improvement Please introduce taxi who are reputable not ones who mark up the meter

AccorHotels certified review
Oceanwoo Business - 06/12/2017
« 酒店较新,周围环境很静 »

hotel facilities are new & good, we feel welcome at the front door & reception. tks to the guy at reception to help us book a table at a well-know restaurant & give us some adv. room is beautiful, bed is good, window curtain need to improve since I can't find the pulling cord to open or close. water boiler is put on washstand area while no electric socket near arround, I need to take to kittchen area to plug on electric, a bit inconvenience. wifi speed is good.

AccorHotels certified review
Tran S. Business - 04/12/2017
« Nice & Clean Hotel »

I like your Hotel's decoration of room and lobby ! Nice and good feeling !

AccorHotels certified review
C., D. Business - 20/11/2017
« It's very good service I've never gotten before in Hanoi. »

very kind crews. very clean, very delicious food.

AccorHotels certified review
Shelley E. Friends - 13/11/2017
« My superb 5 night stay at Novotel Hanoi »

Honestly the best hotel service I’ve EVER received, and I have stayed in many hotels in my career as an airline employee, and also as a tourist. I was a tourist on this trip; I kept wondering if the hotel staff thought I was a VIP, because that’s how I was treated! The front desk staff were most attentive. I have several examples. I was due to meet a friend in the lobby in 10 minutes (and leave the hotel for a show), and I couldn’t get my safe open. I called the desk in a panic, and they had a service person at my door before I hung up the phone! Also I had a friend coming to stay in my room one night. Each time I was in and out of the hotel that day they advised me that my friend had not arrived. It was a lot of personal little things that they did to make me feel at home in the hotel. The greeted me each time I came and went, asked me how my day was, volunteered services etc. The restaurant staff was polite, friendly, and attentive as well. I kept wondering if this was typical Vietnamese service. If so, we need them in the USA! My room was cleaned each day as if I had just arrived. My friends and I had coffee in the lobby lounge area. When we walked off, forgetting to pay our bill, we retrieved in the sweetest most delicate - so as not to offend us. My experience was top notch in every way. Very, very nice facility at a reasonable price.

AccorHotels certified review
C. K. S. Solo - 13/11/2017
« a wonderful hotel to stay.. 24 hr gym, great breakfasr »

the duty manager Hiền was very welcoming even I arrive late. she was very helpful and really makes the stay so pleasant. The receptionists Huong, Duc Ahn was attentive to guests needs.

TripAdvisor review
Solo travel - 13/11/2017
« A very comfortable and pleasant stay with grear welcome. »

Staff was excellent especially DM Guan and receptionist Huong and Duc Ahn. Very friendly and welcoming staff. They hsve a 24 hour gym for gym rats. The sky lounge is great to see all of Hanoi. The closest shopping centre is indo plaza. There is a great ribs place on the main road within walking distant, otherwise take a Grab to indo plaza or Lotte tower. It is quite far from the old quarter and if u intend to go to the old quarter during peak hours use a Grab bike rather than a Grab car as it would take twice as long due to bad traffic. . The hotel is off the main road so u can have a nice quiet sleep. The DM Hien will go out of her way to make u feel really welcome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear chiaks90, Thank you for taking the time to write your review on TripAdvisor and for choosing the Novotel Suites Hanoi. I am delighted to hear that we were able to meet your expectations, especially with our service. I will surely be sharing your review with our team, especially with the Front Office receptionists and Hien, and they will be absolutely thrilled. We hope to have the pleasure to welcome you back soon. Yours sincerely, Jenny Nguyen Marketing and Communications Manager

AccorHotels certified review
Iza Business - 09/11/2017
« supportive and accommodative »

it was nice, comfy bed, comfy room, comfy kitchen.. only the situation was a bit far from the downtown.

AccorHotels certified review
Vee Business - 05/11/2017
« Vee »

Most enjoyable - lovely clean, spacious suite, every amenity including an iron and an umbrella! The staff were very friendly and provided excellent service - especially Mr Anh ("call me Kevin") who looked after me at the lovely rooftop bar. Perhaps the only thing I could suggest for improvement is the shower which was over the bath - there was no screen and the water flooded the bathroom floor.

AccorHotels certified review
Vincent Business - 04/11/2017
« Excellent »

Room was clean, service was prompt and courteous. An overall excellent experience.

AccorHotels certified review
S. L. Business - 31/10/2017
« Excellent Stay »

Too notch service the minute I got off the taxi. The reception remembered me from my last stay. Room condition was impeccable. Overall a very enjoyable stay as always.

AccorHotels certified review
Tran T. D. T. Families - 25/10/2017
« phong can ho co bep va day du thiet bi lam toi yeu thich »

Khach san co vi tri thuan tien. Nhan vien than thien. Phong khach san co bep va day du thiet bi bep la trai nghiem moi thu vi

AccorHotels certified review
Dc Business - 24/10/2017
« Very comfortable, welcoming experience »

Room was very spacious and well appointed. Breakfast particularly was a amazing with great variety.

AccorHotels certified review
Cao H. N. Business - 22/10/2017
« Warm welcome. Nice breakfast with good service »

I am Accor plus member so it is great to stay with you in Hanoi. The facility of Hanoi Novotel Suite is new and convenient. The only thing is location too far from Hanoi center. It takes me more than 1 hour to my office. I did not have enough time to enjoy and discover your service but in some had tried with good quality. I have some suggestion with mention in the next question

AccorHotels certified review
N. N. Business - 20/10/2017
« Very good! »

Very good!

AccorHotels certified review
Beng T. S. Business - 17/10/2017
« Good hotel New and clean friendly staff »

Very friendly staff I remember ms Trang who serve at roof top and also can see her at ground floor Gourmet. A friendly staff she asked me how is the stay and ask me to come back if come to Hanoi, for sure I will this is a good hotel good service at concierge and front desk too. Thank you for house keeping for excellent tidy room.

AccorHotels certified review
Aimee C. Friends - 17/10/2017
« Perfect stay at this hotel »

Novotel in Hanoi was amazing, very clean, the staff were friendly and helpful and the hotel itself had many facilities!

AccorHotels certified review
Naeng Business - 14/10/2017
« good experience »

good experience things

AccorHotels certified review
Anonymous Business - 10/10/2017
« Business Visit »

Excellent

AccorHotels certified review
Robert S. Business - 10/10/2017
« Wonderful hotel, very friendly staff. Will definately stay there again. »

The suite was very comfortable. It like the fact that it was eco friendly. The staff were friendly and certaily made my stay pleasant.

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