ibis Styles Ulaanbaatar Polaris Hotel

Customer review rating 4.6/5 140 reviews
ibis Styles Ulaanbaatar Polaris
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Hotel extras

  • Complimentary fitness

  • Complimentary sauna

  • Spacious terrace with beautiful view

  • Modern designed Function rooms

  • Indoor and outdoor parking

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • Shoe shine machine
  • Currency exchange
Catering
  • Breakfast included in the price
  • 1 restaurant(s)
Leisure and activities
  • Fitness centre
Business services
  • 2 meeting room(s)
  • Copy/print service available

Hotel location

ibis Styles Ulaanbaatar Polaris

Chinggis Avenue 81
Khan Uul District 2nd khooro
17043
ulaanbaatar
mongolia

Tel: +97670100707

Fax: (+976)70177701

Contact email

Check-in from 14h00

Check out up to 12h00

  • NISEKH TUV NOMIIN SAN 7BUDDAL :   CH 7 EREL COMPANY

  • By plane

    CHINGGIS KHAN At 11km / 6.84 miles

  • By train

    ULAANBAATAR At 3km / 1.86 miles

GPS :47.895313, 106.883387

Our accommodations

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Standard Room with 1 Double Bed

  • Max. number of persons: 3
  • Area: From 32
  • Wireless internet in your room

Standard Room with Twin Beds

  • Max. number of persons: 3
  • Area: From 32
  • Wireless internet in your room

Standard Family Suite with 2 Connecting Rooms

  • Max. number of persons: 3
  • Area: From 60
  • Wireless internet in your room

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: International

The restaurant is unique as it features a lot of daylight with colorful and stylish furniture. Our Executive Chef makes sure that the menu caters to everyone, ranging to those on a diet, vegetarians and children.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 106

  • Maximum capacity: 90 people

  • Maximum banquet capacity: 48 people

Find out more

Our guest reviews for
ibis Styles Ulaanbaatar Polaris

100% genuine reviews from our guests

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AccorHotels Rating 4.6/5

140 reviews

Everything quite good, nothing bad.

Customer review rating 4.6/5

J. F. Business - 01/09/2019 AccorHotels review

Everything quite good, nothing bad, while something (food for breakfast) can be a bit better.

The room is extremely comfortable

Customer review rating 4.6/5

Sirataya Business - 26/08/2019 AccorHotels review

The room is quite good. All the items are excellent. Except in the shower, hot and cold water is on the wrong side. (The red is cold but the blue is hot) Room service is good, as well. Breakfast is also great, however there are only a few choices.

Very Bad

Customer review rating 4.6/5

Jerish G. Business - 04/08/2019 AccorHotels review

Aircondition not working properly Non smoking rooms available on checking Repeated issue last time also complained technitian repaired nothing changed. This time no complaint. Every day same breakfast not changes.. Making boring

Dear Jerish Mannoor G., Thank you for taking the time to tell us about your experience at the ibis Styles Ulaanbaatar Polaris. I am sorry that your experience did not meet your expectations. At Ibis Styles, we strive to provide a superior service experience for every customer. Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sunje, Front Office Manager

i will definitely stay again if i have a chance to come back

Customer review rating 4.6/5

Anonymous Business - 02/08/2019 AccorHotels review

i will definitely stay again if i have a chance to come back

very good

Customer review rating 4.6/5

Anonymous Business - 30/06/2019 AccorHotels review

friendly and confortable

Dear Mario Alfio S., Thank you for your recent stay with us. We appreciate your positive review and it makes us extremely happy. Your feedback and comments are the reward of our job. We are very much appreciating your brilliant feedback. Looking forward to welcome you again with our latest service and products. Sincerely, Sunje, Front Office manager

wonderful stay in Mongolia

Customer review rating 4.6/5

Ivyleetravel.com Couples - 21/06/2019 AccorHotels review

Amazing experience for our short stay in Mongolia - truly friendly staff at front desk- Telsa. Please compliment on her great performance.

Dear Chai Wei L., We very much appreciate your comments regarding your stay at the ibis Styles Ulaanbaatar Polaris. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another new visit with us. Sincerely, Sunje, Front Office Manager

Cost performance is upgraded. I Ask you a quick favor as mentioned below.

Customer review rating 4.6/5

H. Business - 11/06/2019 AccorHotels review

It was nice arrangement of yours to get the breakfast sandwich, as we had to check out hotel at 5 o'clock in the morning to fly back to Japan. And the room rate was reasonable this time, though the rate was about 40% more last year. I cordially ask you a favor. My colleague Mr. Masayoshi Sedo also stayed at your hotel on May 19-22. He claims that he didn't received hotel receipt and now cannot get paid back from company the expence of his business trip. Though he asked last week to the staff of MM POLARIS to arrange re-issue of the receipt copy, he had not received one yet. Will you please check and issue the copy and send e-mail back to me or to Mr Sedo. His e-mail address is ; ma… As he shall be a long-lasting customer of yours, please help him. Thank you for your assistance in advance. Koji H./ TOLI Corporation

Dear Koji H., Thank you for taking the time to tell us about your experience at the ibis Styles Ulaanbaatar Polaris. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Ibis Styles, your feedback is very important to us. I hope you and Mr. Masayoshi Sedo received thier receipt. I sent it through email you provided. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sunje.S Front Office Manager

Clean hotel near to the airport

Customer review rating 4.6/5

Franky Business - 10/06/2019 AccorHotels review

Room is pretty spacious and clean, the gym is well-equipped, breakfast can have more variety of food. Hotel can offer reservation of car to the airport

Just ok

Customer review rating 4.6/5

Anonymous Business - 08/06/2019 AccorHotels review

Very nice front desk agent, spoke English well. The hotel is nice and clean, but overpriced for what you get. The breakfast is good. On our last day, we departed early for a flight at 4:30am and the fire alarms were going off. No effort was made to stop the loud noise. I am sure other guests were angry as well. Also, there was no water or coffee offered in the lobby for guests who awake early for morning flights. Your hotel is near the airport, the main reason people stay there. You should offer coffee and water to guests who wake early. Thank you.

Dear Stephen M., We appreciate you taking the time to post such a positive comments. It’s always great to hear that our guests enjoy themselves during their stay at Mongolia. As you mentioned we trained all new staff at several times in case of fire alarm goes on. We hope It will help us to avoid this kind of issue would happened to us in the future. We will highly attention to this case and thank you so much informed us in details. We look forward to welcoming you again in the near future in Mongolia. Sincerely, Sunje, Front Office Manager

Clean and refreshing

Customer review rating 4.6/5

Mayber Solo - 02/06/2019 AccorHotels review

I love this hotel. The hotel is new and very clean. There is a nice fresh smell everywhere and it really makes a positive mind. Polaris is the correct name of the shopping mall attached to the hotel however the local people donot know Polaris they rather know the complex "near the Michel Expo". The location is not central. Centrum takes almost 15 minutes by car, however the airport is really nearby so you will not worry about transportstion to or from the airport. The staff is great, each of the staff deserve a special thanks-giving.

Dear Murat A., Thank you for your stay and gave us valuable comments. We are still trying to increase our service quality. Your comments will be served us an encouragement and we will focus on our breakfast and its selection. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunje, Front Office Manager

good apart from the room temp is too hot

Customer review rating 4.6/5

S. Business - 16/05/2019 AccorHotels review

Comfortable apart form the room being very warm, especially trying to sleep. Unable to cool room down with A/C so had to open window

Dear O'Neil S., Thank you for your time for sharing your experience at the ibis Styles Ulaanbaatar Hotel. It is always a pleasure to welcome you any time. we are welcome for any comments to improve the quality of our services in your future stay. By the way, we glad to say that AC is able to turned on. Because outside temperature is positive now. We are looking forward for your next stay. Sincerely, Sunje, Front Office Manager

Good hotel for a peacefull stay

Customer review rating 4.6/5

Jerish G. Solo - 08/05/2019 AccorHotels review

Nice staff. well organized. Little concern about the toilets its smell bad during my last stay.

Dear Mr.Jerish G. We very much appreciate your comments regarding your stay at the ibis Styles Ulaanbaatar Polaris. It is always a pleasure to receive any feedback. We are going to improve the quality of our services continuously. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunje, Front Office Manager

Another quick stop over.

Customer review rating 4.6/5

Andy W. Business - 07/05/2019 AccorHotels review

Reception staff were very receptive and responsive to my requests. It was around midnight when I arrived and the receptionist understood my need for comfortable rest and sleep. She quickly and efficiently made the necessary arrangements with fuss. My stay was, although very quick, restful, comfortable and the shower was lovely and hot.

Dear Andrew James W., We very much appreciate your comments regarding your stay at the ibis Styles Ulaanbaatar Polaris. It is always great to welcome you anytime. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you for your loyalty and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunje, Front Office Manager

Lovely hotel with great staff

Customer review rating 4.6/5

John Business - 22/04/2019 AccorHotels review

Very enjoyable

Dear Guest, Thank you for taking the time to share your feedback. We always glad to welcome you in our hotel. Thank you for your loyalty and choosing us. Sincerely, Sunje, Front Office Manager

Excellent Customer Service and Comfy Rooms

Customer review rating 4.6/5

Mark K. Business - 14/04/2019 AccorHotels review

The rooms where very clean, the beds where comfortable, and the staff was extremely friendly and helpful.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sunje, Front Office manager

Good stay for business trip

Customer review rating 4.6/5

S. Business - 11/04/2019 AccorHotels review

Clean, comfortable room, friendly staff, restaurant food good

Dear O'Neil S., We very much appreciate your comments regarding your stay at the ibis Styles Ulaanbaatar Polaris. It is always a pleasure to receive any feedback. I will share your comments with our team and i will follow up issue with credit card payment. I am sure that this feedback will help us to improve the quality of our services continuously. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunje, Front Office manager

Everythimh. all i can say, is prefect to the deep.

Customer review rating 4.6/5

L. Z. X. Business - 27/03/2019 AccorHotels review

Extremely caring and friendly staff. Service good, food good, facility good, environment good, and ibis made me feel like a VIP.

Very neat with friendly staff

Customer review rating 4.6/5

Billy G. Business - 17/03/2019 AccorHotels review

Always wonderfull to stay over.

Very nice stay

Customer review rating 4.6/5

Anonymous Business - 14/03/2019 AccorHotels review

Hotel and rooms very clean, great gym, comfy beds and super friendly service

Dear Jamina Ann C., We very much appreciate your comments regarding your stay at the ibis Styles Ulaanbaatar Polaris. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunje, Front office manager

Clean & modern

Customer review rating 4.6/5

Mp Couples - 11/03/2019 AccorHotels review

The staff were all polite and the property was clean and modern. I would not hesitate to reccomend this property and will likely return in the future.

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