Hotel - ibis Styles Ulaanbaatar Polaris
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Ulaanbaatar Polaris Hotel

4.6/5 83 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Fitness centre

Catering

  • Breakfast included in the price
  • 1 restaurant(s)

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • 95 rooms
  • 76 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 5 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • Direct dial telephone
    • Coffee/tea making facilities
    • Bathtub
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 83 reviews

Our guest reviews for ibis Styles Ulaanbaatar Polaris

100% genuine reviews from our guests

Find out more
S. Business - 08/11/2018 AccorHotels certified review
« Comfortable, clean and extremely good value »

Check in staff freindly and helpful. Room and bed very comfortable and shower not in bath which I prefer. Very clean room. Lots of choice in TV channels. Food was very good in hotel resturant

Our hotel has responded to the review
Our hotel has responded to the review

Dear S., Thank you for staying at ibis styles Ulaanbaatar Polaris and for taking the time to share your valuable review. I am glad to know that you liked our comfort of the room as well as our service. We will continue to work hard to exceed our guest expectation. We hope you had a wonderful time here in Ulaanbaatar. We look forward to welcoming you back to the hotel again soon. Sincerely, May, Front office supervisor

Mh Business - 08/11/2018 AccorHotels certified review
« Nice hotel near the airport »

very good

Daisy Business - 05/11/2018 AccorHotels certified review
« 創新舒適的旅程 »

It was quite different from the hotels I have visited. It's not grand, but it's really clean, colourful and comfortable. I could feel that every room inside Ibis is well-designed. I love the furniture. The staff including receptionists waitors and cleaners were very polite and helpful. The hospitality I recieved in Ibis was one of the best of my travelling experience. However, there were something that could be improved. The electronic devices weren't functioning properly all the time, especially the air con. It's quite difficult to breathe inside my room. Also, the food choices for breakfast is few.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ka Kei W., We really appreciate that you felt comfortable in ibis styles Ulaanbaatar hotel Your kind feedback is always giving us encouragement and tips to improve our quality of our service. We are always trying to serve from our heart and make your trip comfortable and memorable . Thank you for sharing your experience, Have a good day Sincerely, May, Front office supervisor

Foster M. Business - 02/11/2018 AccorHotels certified review
« acceptable »

nice experience in overall, new hardwares still need further training for front desk colleagues, slow response... took 45 mins to complete check-out process, cannot recognize American Express card and don't know how to charge from the card...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kwun Fung m., We appreciate your honest comments regarding your stay at ibis Styles Ulaanbaatar Hotel. Please accept my sincere apologies for any inconvenience for front desk staff . I am sure that this feedback will serve as an encouragement to me and all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcoming you back soon. Best regards, Sunje, Front Office Manager

Franc M. Business - 30/10/2018 AccorHotels certified review
« Great service »

The staff was extremely helpful and very polite

Our hotel has responded to the review
Our hotel has responded to the review

Dear Johan Francois M., Warmest greeting from Mongolia. We very much appreciate your comments regarding your stay at our hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we are always happy to welcome you back at Ibis Styles Ulaanbaatar hotel for another magnificient journey with us. Hope see you very soon. We wish all the best. Once again thank you so much, Sincerely, Sunje, Front Office Manager

Anonymous Business - 29/10/2018 AccorHotels certified review
« My stay at the Ibis Styles Ulaanbaatar Polaris hotel was very pleasant. »

Very clean, bed was comfortable, food in restaurant was good Two things to improve upon was temperature of the room, it was very hot (even with the heat unit off and the thermostat shut off) and difficult to sleep at night and the use of multipurpose soap with no separate shampoo was a disappointment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Louise Belair M., We very much appreciate your comments regarding your stay at the ibis Styles Ulaanbaatar Polaris. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunje, Front Office Manager

Mario Business - 14/10/2018 AccorHotels certified review

new hotel rooms are very clean internet working good good restoran with good choice of food personel very kind and profesional My stay at this was very good and also next time i will stay in this hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mario, Thank you for taking time to review our hotel. We truly appreciate your kind words about our hotel's cleanliness, service also our new menu provided. That your kind feedback always giving encouragement to our team. Looking forward to welcoming you again in the near future. Sincerely, ibis team

Anonymous Friends - 01/10/2018 AccorHotels certified review
« Average »

Room was good. Location is a little out of the city but accessible by cab. Unfortunately I stayed at the Ibis in Irkutsk prior to this stay and it was fabulous there so perhaps this rating comes as a comparison.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Meera R., We very much appreciate your comments regarding your stay at the ibis Styles Ulaanbaatar Polaris. It is always a pleasure to receive your feedback. Please accept my sincere apologies for any inconvenience. We always try to improve our service as professionally. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Desmond L. B. Business - 02/09/2018 AccorHotels certified review
« mr »

Had another stay at IBIS styles in mangolia and it was awsome as usal the service is at the top in the world i travel alot and this is a very good hotel with very friendly staff and the hotel is very clean and the service is 5 star the resturant gives good food and the resturant manager is so good and friendly and always makes sure her customers are happy and satisfied everybody must try this hotel when going to the beautiful mangolia thank you IBIS.

Eddy L. R. Business - 03/08/2018 AccorHotels certified review
« Good location, great staff, fantastic rooms and great food. »

After arrival I was met by the front office staff and immediately felt welcome. My room was on the upper floors. Inside all needs were met. When I wanted to sight see locally the staff was friendly and assisted me in getting to the right places. Overall great experience. The rooms were clean and well kept, the restaurant staff was very accommodating and the food was better than expected and very reasonably priced. The wellness facilities were clean and had everything you might require to get in some exercise.

Betina Solo - 21/07/2018 AccorHotels certified review
« Best Ibis hotel in the world »

Great service Big rooms compared to the typical ibis Superior customer service Both from reception to restaurant and bell boys Thanks !!

Billy Business - 01/07/2018 AccorHotels certified review
« mnr »

This is One of the best hotels in the world every body must try to stay there when travelling it is more than 5 star service with well trainned staff. The IBIS hotel mangolia thank you for the profesional sevice each time I stay over.

Anonymous Business - 28/06/2018 AccorHotels certified review
« Comfortable rooms at a value price with very good staff »

Very satisfactory stay, I have stayed before and will stay again, only negative is distance from the city

Carl L. Business - 23/06/2018 AccorHotels certified review
« Excellent experience for all-time. »

Great. Every staff hospitality and considerate as always.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yongchao L., We very much appreciate your comments regarding your stay at the ibis Styles Ulaanbaatar Polaris. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunje Front Office manager

Ferdinand Business - 18/06/2018 AccorHotels certified review
« Comfortable Hotel, Convenient Airport Access, Great Service »

I truly enjoy staying in your hotel. Always a friendly and competent reception staff, great room, superior cleanliness, excellent sleeping comfort, ample desk space, electrical sockets at right location. Very interesting, comfortable and functional design.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ferdinand W., We very much appreciate your comments regarding your stay at the ibis Styles Ulaanbaatar Polaris. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunje, Front Office Manager

Traveller Business - 18/06/2018 AccorHotels certified review
« Very pleasent stay »

Very easy and convenient. Great hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carsten M., We very much appreciate your comments regarding your stay at the ibis Styles Ulaanbaatar Polaris. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunje, Front Office Manager

Vishendra N. Business - 10/06/2018 AccorHotels certified review
« Pleasant stay but some improvements need to be made »

I was pleasantly surprised by the warm welcome and service during my stay at the Ibis Styles in Ulaanbaatar. While I was aknowledged as a platinum guest I was disappointed that I wasn't notified during check about the disruption to hot water. Moreover, I had an issue with the rainfall shower not working and dispite an inspection by the engineering department, the issue was not resolved and instead a mess was made to by bathroom and they two engineers simply left my room with ZERO feedback. Also, the housekeeping failed to replenish the showergel dispenser for the 3 nights I had spent at the hotel and this was shocking, especially since it was the ONLY dispenser they needed to check. There needs to be an improcement in supervision/ management of the cleaning and engineering staff to ensure they are performing their job properly because they are currently ruining the hard work that the front desk and guest relations staff are putting in to make the hotel succeed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vishendra N., We are truly sorry for the inconvenience caused. We very much appreciate your comments regarding your stay at the ibis Styles Ulaanbaatar Polaris. It is always a pleasure to receive any feedback. I will share your comments with our team. I am sure that this feedback will serve and we strive to continuously improve the quality of our services. But next time, I promise you that we would be flexible and will not repeat the same issue again. Thank you for your valued comments. Sincerely, Sunje, Front Office Manager

Olof R. Business - 04/06/2018 AccorHotels certified review
« All good. EXCELLENT »

Very friendly and helpful staff. Nice rooms and a good coffee shop at the entrance. The best workout gym I have ever seen in a hotel, excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rehnsedt O., We very much appreciate your comments regarding your stay at the ibis Styles Ulaanbaatar Polaris. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunje, Front Office Manager

Hody C. Business - 28/05/2018 AccorHotels certified review
« It is good except the TV »

It is clean and good. but the TV on 9th Floor, it opens or closes itself in the mid-night, with unclear images. quite scary. Sometimes, it changes the channel on its own.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pui Yin Hody C., We very much appreciate your comments regarding your stay at the ibis Styles Ulaanbaatar Polaris. On behalf of our team, we would like to express our big thank for chosen our hotel. Your review will help us constantly improve our Hotel services. There was an some unexpected issue with our TV and it was related to some updating by provider company that time. We thank you very much for your feedback. We wish you all the best mam. Sincerely, Front Office Manager Sunje,

Stefan I. Business - 12/05/2018 AccorHotels certified review
« One night - all fine for a business trip - typical Ibis style with nice personal »

see above

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stefan Ischii, Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the ibis Styles Ulaanbaatar Polaris. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Front Office Manager Tom,

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