Mercure Luxor Karnak 5 stars

TripAdvisor rating 4.0/5 1,711 reviews
Mercure Luxor Karnak
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Hotel extras

  • Free WIFI

  • Outdoor swimming pool

  • Rooms with private terraces

  • Tennis and squash courts

  • Bar with live music

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf
  • Tennis
  • Bicycles rental
Catering
  • Breakfast
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Luxor Karnak

El Zinia Gebly Street

luxor
egypt

Tel: +20952378025

Fax: (+20)95/2378027

Contact email

Check-in from 12h00

Check out up to 12h00

  • LUXOR BUS STATION :  

  • By plane

    LUXOR INT AIRPORT At 18km / 11.18 miles

  • By train

    LXR RAILWAY STATION At 7km / 4.35 miles

GPS :25.740725, 32.665542

Our accommodations

The hotel offers 325 rooms and 22 suites, all with peaceful garden view are fitted with air-conditioning, satellite TV, direct dial phone, minibar and safe.

Standard Room with 2 single beds Garden side

  • Max. number of persons: ‌3
  • Area: From 28
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with 1 double bed, Garden side

  • Max. number of persons: ‌3
  • Area: From 28
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with 2 single beds River side

  • Max. number of persons: ‌3
  • Area: From 33
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with 1 double bed, River side

  • Max. number of persons: ‌3
  • Area: From 33
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Suite with 1 king-size bed and sofa

  • Max. number of persons: ‌3
  • Area: From 54
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Superior Suite with 1 double bed and 2 single beds

  • Max. number of persons: ‌4
  • Area: From 69
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

O NILE

Type of cuisine: International

With its magnificent view to the Nile and the terrace on the garden, the restaurant offers à-la-carte menu for lunch and dinner.

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

OPET RESTAURANT

Type of cuisine: International

Designed as a pharaonic temple, Opet restaurant offers a dining experience where you taste variety of international and local dishes in a buffet style with different evening themes and unique atmosphere.

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KARNAK RESTAURANT

Type of cuisine: Barbecue

Located next the swimming pool with a view of the Nile, the open air offers grills, and light meals.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CARTER BAR

Photo non contractuelle / Strictly non binding

Enjoy a wide selection of cocktails, international drinks, blended coffee and tea along with evening live entertainment. Carter's Bar opens daily from 4pm till midnight.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SUNDOWNER BAR

Photo non contractuelle / Strictly non binding

A beautiful terrace located directly on the Nile. Enjoy the sunset while having your tea or coffee. You will return back to 50's of the previous century while enjoying the lovely atmosphere.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MOORICH CAFE

Photo non contractuelle / Strictly non binding

An Arabic designed place. Located in the lobby area, offers cocktails, hot beverages, snacks and sandwiches and evening.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 348 m²

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Mercure Luxor Karnak

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

449 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,711 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Staff and the hotel was fantastic

Customer review rating 4.3/5

John T. Families - 05/06/2019 AccorHotels certified review

Staff were amazing they could not do enough for you. The hotel was great only thing is you can't get WiFi by the pool, my 15 year old daughter was not happy but we loved our stay and would definitely go back.

Dear John T., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Oasis

Customer review rating 4.3/5

Alan T. Couples - 03/06/2019 AccorHotels certified review

Excelente! Hotel lindo! Um oasis a beira do Nilo

Dear Akan T., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well managed hotel

Customer review rating 4.3/5

Angie Friends - 03/06/2019 AccorHotels certified review

This was the first time in this hotel. We preferred it to our previous hotels in Luxor Breakfast was very good Cleanliness was perfect ,( and our stay was during Ramadan !) Service and staff excellent. Nice free use of gym ,spa and sauna . Generally a very good hotel.

Dear Angela L., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Truly excellent

Customer review rating 4.3/5

Peter Friends - 01/06/2019 AccorHotels certified review

A lovely time. Welcoming, comfortable, and a generally nice place.

Dear Peter L., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Another Good Stay

Customer review rating 4.3/5

Ch Solo - 30/05/2019 AccorHotels certified review

A very good stay.

Dear Christopher H., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Room for improvement

Customer review rating 4.3/5

Pm Couples - 24/05/2019 AccorHotels certified review

Initially poor & concerning; however after a couple of false starts the team at the hotel worked hard, doing their best to ensure we had a pleasant vacation

Dear Paul M., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great place to relax

Customer review rating 4.3/5

Hussein J. Friends - 21/05/2019 AccorHotels certified review

The hotel was very enjoyable. The decor and layout are lovely, the staff is really great. I was very impressed by them. The food was good. The only flaw was in the air conditioning, which worked more as a fan than a real AC.

Dear Hussein J. John Gawad, We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great & could be better

Customer review rating 4.3/5

Beth Solo - 15/05/2019 AccorHotels certified review

Some staff were super friendly & helpful, not so for all staff. The pool & grounds are amazing with helpful & friendly pool side staff. The rooms are a little dated & could do with some modernisation & updating. Grateful for the wifi in the rooms, now! Taxi driver did not stick to the set of fares as described in the hotel - perhaps calling it a ''guide'' rather than set fares might be more useful & telling visitors to agree a price before departure would also be good advice. My driver wanted to charge me twice what was listed in the hotel fares.

Dear Beth W., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Yet another enjoyable stay

Customer review rating 4.3/5

Jean K. Couples - 15/05/2019 AccorHotels certified review

Very comfortable beds in spacious Nile view room, friendly helpful staff and well kept gardens - what more could one ask?

Dear Anthony K., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great staff, old building.

Customer review rating 4.3/5

Alvaro O. Families - 15/05/2019 AccorHotels certified review

It looks that the hotel wat a top of the line 20+ years ago, I noticed most of the buildings in Cairo and Giza are old and in bad shape. This in particular had great spaces but dirty/bad mantained finishings. Tha staff was always helpfull and with great service and attention. But the building was not meeting the staff's quality level.

Dear Alvaro O., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice rooms and beautiful poolside and very near to the Luxor / karnak temples

Customer review rating 4.3/5

Ali Z. Families - 07/05/2019 AccorHotels certified review

The dining room is gorgeous and the buffet breakfast and dinner was lovely. I will definitely visit again. The garden and poolside is very peaceful in the morning. We sat on the terrace outside the dining hall and watched the Nile river and pool while we had coffee. Overall it was a very relaxing experience. The hotel is charming and the room rate was quite good, even though it was a long weekend. Karnak and Luxor temples are very close-by so we got there before the hot sun could come up.

Dear Ali Heidar Z., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Beautiful grounds

Customer review rating 4.3/5

Jeannette W. Solo - 01/05/2019 AccorHotels certified review

Grounds beautiful. Staff and Hotel maintenance still needs some work. Check inns, area info, wireless and more. Lovely grounds. A gem

Dear Jeannette W., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good breakfast, nice location, bad dinner experience, organization can be improved

Customer review rating 4.3/5

Anonymous Families - 29/04/2019 AccorHotels certified review

positive: + breakfast was tasty and with a high variety of offerings. + The location (parc with palms on the Nile river) was beautiful. negative: - the insanely loud Egyptian music over dinner in the garden restaurant. Very annoying. I recommend you do a survey amongst your international guests of whether they like this. - the hotel was not capabale to book two rooms next to each other for our children and ourselves - the Internet did not work in the morning of April 20 (was repaired after 9:30am)

Dear Wassilios L., Thank you for taking the time to tell us about your experience at the Mercure Luxor Karnak. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

A great stay in Luxor

Customer review rating 4.3/5

Pat K. Couples - 27/04/2019 AccorHotels certified review

Very clean and comfortable room. Servers in restaurant were excellent. Tasty food. We especially enjoyed trying the Egyptian foods. Staff at reception were snooty. When checking out and settling our bill, my husband was being served when someone else came along, who I guess was more important, because suddenly the reception clerk began helping the other guest and ignored my husband and made him wait.

Dear Kenneth K., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

We enjoyed a pleasant stay.

Customer review rating 4.3/5

John T. Friends - 26/04/2019 AccorHotels certified review

We found the staff all helpful and polite. The pool and garden are lovely. It was very nice to receive a nice birthday cake on my birthday. The breakfast buffet was nice, however the dinner the dinner buffet was disappointing. Room service is tasty and good value. Unfortunately, the hotel did forget to pick me up from the airport.

Dear Paul K., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

It was great to return to our second home in Luxor !

Customer review rating 4.3/5

Trevor N. Families - 24/04/2019 AccorHotels certified review

It is the staff at this hotel that make a real difference. They are very friendly and helpful. Great customer service.

Dear Trevor Lee N., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Brilliant stay

Customer review rating 4.3/5

Irene R. Families - 24/04/2019 AccorHotels certified review

We enjoyed our stay in Mercure Karnak very much Beautiful quiet hotel by the Nile , well kept beautiful gardens, very big swimming pool , plenty of sun loungers by the Nile & by the pool Clean towels and the only noise was the birds You can get a boat ride from the hotel , it has really beautiful views , the boys enjoyed the stay as there is table tennis, tennis courts sauna and jacuzzi all free of charge and played water polo in the pool and went to the gym for free as well Plenty of choices at breakfast with local food served as well as omelettes stand & there was even rice to cater for the south East Asian guests The staff are friendly especially at breakfast and the cleaning staff Reception were very helpful and tried their best to help with late check out especially Mr Ahmed/ Mohammed & Bishoy The hotel is very clean, rooms are cleaned everyday and new toiletries added , tea & coffee making facilities in the room are very handy with fridge and new water bottle every day The hotel is outside Luxor & this is an advantage in the sense it is very serene away from the hustle of the city but a disadvantage as you can not walk to any near bye restaurants or shops but plenty of taxis the trip to Luxor is 60 Egyptian pounds which is less than 3£ but I think a shuttle service will make the hotel perfect Wi-fi is only at reception but we didn’t mind that as it meant more family time and honestly there is plenty to do in & out of the hotel Plenty of shops in the hotel itself and we did some shopping in them some haggling is needed but got very reasonable prices Overall an enjoyable stay

Dear Irene R., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Home from home

Customer review rating 4.3/5

Darren J. Families - 24/04/2019 AccorHotels certified review

Made to feel welcome from the time we arrived to the time we left

Dear Darren J., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mr

Customer review rating 4.3/5

Anonymous Couples - 22/04/2019 AccorHotels certified review

Restful. Lack of information in the room regarding services and facilities,. also what is available locally.

Dear William A., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Beautifully situated hotel

Customer review rating 4.3/5

Robert Couples - 15/04/2019 AccorHotels certified review

We thoroughly enjoyed our stay, the gardens are beautiful and we enjoyed being just outside Luxor but with it easily accessible

Dear Robert H., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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