The Sebel Xi Ning

Customer review rating 4.8/5 944 reviews
The Sebel Xi Ning
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Room 1

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Children's age

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Hotel extras

  • The Sebel Xining - When Luxury is accessible to Family

  • 1 Bedroom to 2 Bedroom Apartments - Family Discovery packages including up to 4 Buffet Brea

  • Connect to Sofitel Xining on each 'The Sebel' floor with free access to our Recreation Cent

  • Each apartment features, separate living room, a fully-equipped kitchen and an incorporate

  • Top one choice for parents and kids travel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Thermal Spa
  • Fitness centre
  • Well-being
  • Billiards/Snooker
Catering
  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 12 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

The Sebel Xi Ning

63 Wu Si Xi Rd
Chengxi District
810008
xining
china

Tel: +869717666666

Fax: (+86)971/7660866

Contact email

Check-in from 14h00

Check out up to 12h00

GPS :36.643311, 101.719553

Our accommodations

Each apartment ranges from 40sqm to 120sqm and comes equipped with kitchen amenities.

Superior Apartment with 1 king size bed

  • Max. number of persons: x2
  • Area: From 40
  • Views: City side *

* Subject to availability

  • Coffee/tea making facilities
  • Phone
  • Direct dial telephone
  • Mini Bar(...)

Deluxe Apartment with 1 king-size bed

  • Max. number of persons: x3
  • Area: From 60
  • Views: City side *

* Subject to availability

  • Automatic wake up call
  • Phone
  • Direct dial telephone
  • Mini Bar(...)

Superior Apartment with 2 Bedrooms

  • Max. number of persons: x5
  • Area: From 80
  • Views: City side *

* Subject to availability

  • Phone
  • Direct dial telephone
  • Mini Bar(...)

Deluxe Apartment with 2 Bedrooms

  • Max. number of persons: x5
  • Area: From 120
  • Views: City side *

* Subject to availability

  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone
  • Direct dial telephone
  • Mini Bar(...)

Superior Apartment with 2 double beds

  • Max. number of persons: x2
  • Area: From 40
  • Views: City side *

* Subject to availability

  • Bathrobe
  • Phone
  • Direct dial telephone
  • Mini Bar(...)

Our restaurants and bars

LE CHINOIS

Type of cuisine: null

Le Chinois is our Chinese restaurant specialising in Cantonese, Sichuan, Shaanxi and Qinghai cuisine. The exquisite touches are evident with the restaurant's elegant old world architecture.

Lunch

11:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KWEE ZEEN

Type of cuisine: International

Our all-day dining restaurant serves a wide variety of international cuisine via a la carte and buffet formats.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Do Brasil Steakhouse

Type of cuisine: Barbecue

DO BRASIL STEAKHOUSE is Xining's first authentic Brazillian restaurant, considered the perfect social gathering with its 120 seats dining area including two private rooms. Our cuisine is made out of healthy ingredients and authentic Brazillian in flavors.

LE BAR

Photo non contractuelle / Strictly non binding

Located in the lobby, the bar serves cocktails and light snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 640 m²

  • Maximum capacity: 1,180 people

  • Maximum banquet capacity: 63 people

Find out more
The Sebel Xi Ning Meeting Room

Our guest reviews for
The Sebel Xi Ning

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.8/5

944 reviews

Economical price for high-quality service.

Customer review rating 4.8/5

Wickee G. Couples - 05/04/2019 AccorHotels certified review

It was nice

Great stay

Customer review rating 4.8/5

Janessa Couples - 20/03/2019 AccorHotels certified review

Special thanks to Mr Harlan li & his team..for his sharing, recommendations on places of interests, food and organized tour.. The hotel facilities and amienties has been great throughout our stay Thank you so much Janessa

Very Good Hospitality

Customer review rating 4.8/5

George C. Business - 09/03/2019 AccorHotels certified review

Lucas delivered great hospitality during my stay, which made my business trip running smoothly! Thank you Lucas.

All great, except the kitchen

Customer review rating 4.8/5

Lancelot Couples - 01/03/2019 AccorHotels certified review

Very comfy, amazing assistance by the Hotel staff . Nice bathtub, except that the kitchen stove utensils were quite inadequate for any cooking, which led to our breakfast being burnt. Other than that, everything was excellent.

Good customer service and great amenities

Customer review rating 4.8/5

Anonymous Friends - 11/02/2019 AccorHotels certified review

The English speaking staff are lovely- I don’t speak chinese so I don’t know about the rest! There was a Mexican manager who was very welcoming and helpful.

Hospitality at Highest Level

Customer review rating 4.8/5

Philip T. Families - 27/01/2019 AccorHotels certified review

I suffered a leg injury which was complicated by diabetes when I arrived in China. The pain was so bad that I had to be hospitalised. The General Manager Christoph and the Manager Jeffer from beginning gave me good support and guided me in my stay. I cannot imagine if I didn't stay in Sebel. In fact the year before I stayed at the adjoining Sofitel and was impressed by Laura's helpfulness and arranging for me to tour the outskirts of Xining and remembering that I decided to once again stay at Sebel. During my hospital stay in Xining, I had difficulty communicating in English with the Doctors. Jeffer visited me and helped crucially in that. He also assisted by getting me the needed medications. I felt that the care and concern showed by him was like that of a family member. I am back in Malaysia now and slowly recovering. It was very difficult to be injured in a foreign country and at the height of winter. Christoph, Jeffer made my experience and stay bearable. I cannot express my gratitude enough, and cannot imagine getting this level of care any where else in China or elsewhere.

Staff are very kind and helpful

Customer review rating 4.8/5

Phoebe H. Couples - 27/12/2018 AccorHotels certified review

Thought the room was very spacious and well equipped. Huge thank you to the staff, they were beyond helpful. We fell sick on the day of check out and our train was to depart late at night. We requested for late checkout and the GM called back to say we are welcome to stay until we are ready to leave and asked whether we needed any medicine or doctor. I also left my iPad mini at checkout and received an email from Lynn the guest relations manager. She quickly arranged for the iPad to be sent and was extremely diligent about it. Can’t thank her enough and the entire team for helping us out on both ocassions. They really went beyond their expectation to make sure we were ok.

Wonderful stay. Staff were friendly. Good Service. Breakfast was not so good.

Customer review rating 4.8/5

T. L. H. Families - 11/12/2018 AccorHotels certified review

My family and I enjoyed the big space in the room of the Service apartment. Enjoyed the swimming pool and the gym. But the breakfast was not so good, the food were cold especially the western food. Each food should have a steamer to make sure the food kept warm at all times. Holiday Inn has a very good breakfast.

入住体验

Customer review rating 4.8/5

张. Couples - 28/11/2018 AccorHotels certified review

The check-in experience was very good and the room was upgraded for free. The room facilities were complete and room service was in place. The service was very fast and professional.

Mr

Customer review rating 4.8/5

K. Z. A. Families - 19/11/2018 AccorHotels certified review

It was a pleseant stay. Cystal treat us very well with the detail guide and services.

One Night Stay Is Never Enough

Customer review rating 4.8/5

Eying Friends - 11/11/2018 AccorHotels certified review

The room is very spacious and confortable. We had a warm welcome by Crystal upon arrival and bid farewell by her as well on the next day. As we had late train on the next day evening, Crystal helped us to store the luggage after checked out and offer us to have at rest and drink at Executive Club lounge. Breakfast is awesome. There is variety of choices and it is very delicious. There are a few shopping mall or shops around the hotel (within walking distance) which is very convenience.

Perfect place for busy travellers to rest

Customer review rating 4.8/5

K. Z. L. Friends - 10/11/2018 AccorHotels certified review

We had a busy schedule for our trip. I only slept for 3-4 hours the day after long flight before checked in to your hotel. The Sebel provided a comfortable environment for us to have a good rest and familiar with high altitude. Besides, we can get all we want around The Sebel. It really located at a very convenient location. The staffs are very friendly too.

Exceed expectation

Customer review rating 4.8/5

Helena Friends - 10/11/2018 AccorHotels certified review

I have booked 4 rooms at The Sebel for my group's transit to Tibet. Personally I had stayed a lot at Ritz Carlton, Hyatt as well as Hilton for business trip globally. Since The Sebel in the more remote part of China, I merely hoped for it to perform decently. However, my overall experience at Sebel Xining totally exceed my expectation! Most important, my guests were very happy and satisfied. The manager Crystal definitely put a personal touch and made our stay more memorable. From the exchange of emails to the last day of our stay, she works to ensure everything is in good order. Of course being selected as the guest of the day and hence a upgrade to a luxury suite was a pleasant surprise that we appreciate as well. To give a perspective of how satisfied I am, my stay at Sebel reminds me a lot of my many visits to the resorts in Maldives. If I must be critical, then I would recommend for the following to be improved: 1. provision of items in the guestrooms to be more consistent - as we rented serviced apartments with washing machine, we note that some rooms have washing powder and some do not have any washing agents. 2. Provision of oxygen bottle at all rooms. During my stay only the upgraded suites were given portable oxygen bottles. However AMS does not discriminate and hence it would be nice if the oxygen bottles were to be provided in all room. It probably cost only a little bit more than the toilettries set, but it would definitely give the guests a peace of mind and feel that they are being cared for. 3. Some staff at the breakfast buffet need to be properly trained - the Buffet is at the actual hotel. The spread is delicious and he layout is beautiful. The guests are definitely spoilt for choice. Personally I judge a buffet from its egg station, as the simplest ingredient is usually the one being overlooked and messed up. True enough, the omelet on that particular morning was dissappointing. Even if i were to persuade myself that a Chinese omelet was served, the taste and look were just barely passable. It was a very confused omelet. As mentioned, the layout of the Buffet is so beautiful and like most guests i can't help but spent too much time admiring at the decoration. Kudos to the designers. I would appreciate if the staff at the honey/toast station would just leave me alone when I was being amused by the real hive/honey for too long. The above comments are not impactful but may be nice to be informed.

Nice hotel for stay

Customer review rating 4.8/5

Yen N. Friends - 10/11/2018 AccorHotels certified review

Thank you The Sebel Xining for selected us as guest of the day. We have stayed one night and the accompany from hotel were professional. The buffet breakfast was great and we were enjoyed stay in The Sebel Xining.

just satisfied

Customer review rating 4.8/5

Felix Business - 26/10/2018 AccorHotels certified review

the hotel provide free oxygen can and fresh food. which confused me is that after daily clean the tissue holder will be moved back to living room from sleeping room. since i have stayed for a week, i have to take the tissue holder to sleeping room everyday. this is a little bit silly. after all, staying in Sebel is peefect choice.

Over the top excellent service and care

Customer review rating 4.8/5

Rachael Families - 20/10/2018 AccorHotels certified review

Our family was warmly welcomed back to Sebel for our second visit (our first was a year ago). For both of our stays, we were cared for kindly and generously. I told our contact in advance that we were celebrating a family member’s birthday (and his first time to visit China) and they surprised us with a cake, notes and flower decorations on the bed, and even balloons for the kids. Thank you again for going above and beyond to make this such a memorable holiday. Other details: Even in our taxi to leave, the staff member was so thoughtful to make sure we were comfortable and gave us his phone number if there was a problem or concern with the driver not understanding us as foreigners. We also love the swimming pool with the safe wading pool as well as the kid corner at breakfast for our little ones to be able to play while we enjoy the delicious breakfast buffet.

Dear Ms. V., We very much appreciate your comments regarding your stay at the The Sebel Xi Ning. It is always a pleasure to receive positive feedback. It is great to know you have had your second outstanding stay with us, and I have shared your remarks & comments with our Team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great location, decent breakfast, perfectly good hotel for your break.

Customer review rating 4.8/5

Steve B. Friends - 08/10/2018 AccorHotels certified review

Same as last year - just what I came for

Dear Mr. B., We very much appreciate your comments regarding your stay at the The Sebel Xi Ning. Thank you for chosing our Service Apartment The Sebel for the second year in a row, during your trip to QinghHai ! It is always a pleasure to receive positive feedback. I will share your comments with our team. On the other hand, we have noted that the arrival expereince & the Brekfast service were not up to par, we will ensure to make the right corrections for delivering a perfect experience at all times. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.8/5

Yijing Friends - 02/10/2018 AccorHotels certified review

The lady in reception who checked in for me is very efficiency and professional. Also the short hair good looking guy from concierge who showed me a warm welcom. He guided me to the room with my heavy luggage and introduced the hotel facilities for me at the same time.

Great except for the fitness center...

Customer review rating 4.8/5

Dan Families - 27/09/2018 AccorHotels certified review

Almost everything was really nice. Nice room, great breakfast, friendly accommodating staff. The exception to this was the fitness center and pool. The staff in the fitness center seemed more interested in keeping things looking nice than in making it enjoyable to swim, play table tennis, or work out. At one point our family was playing at the pool with another family staying in the hotel. The “lifeguard” walked up to us holding out his phone with the words “Do not make any noise” on it. It put a damper on our night and we ended leaving the pool area. We just didn’t feel welcome there. It seems like there is a different corporate culture between the fitness center and the rest of the hotel. I hope they can improve this, it’s so nice to have such a nice welcoming place to get away for a few days, but the pool is a big part of this experience for our kids. Here’s hoping the pool staff can get in line with the rest of the hotel staff...

Great room, terrible staff

Customer review rating 4.8/5

Daffy Couples - 23/09/2018 AccorHotels certified review

We enjoyed the amenities in the room. The staff spoke rather poor English and we're rather unhelpful. When we checked in, they tried to charge us a deposit sum that was three times higher than what it is supposed to be. When asked about the high sum, they kept changing the amount we have to pay untill we were told the right amount. When asked about buses to Kumbum Monastery, the reception gave us bus numbers that don't go there and some that don't even reach the hotel or the Monastery. The room service was overpriced and came out cold. Any service we needed we had to go to the next door Sofitel. The room was very nice, but we were dissapointed by the bad service and bad organization, which we didn't expect from such an expensive hotel.

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