The Sebel Xi Ning

Customer review rating 4.8/5 1,150 reviews
The Sebel Xi Ning
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+ 24 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • The Sebel Xining - When Luxury is accessible to Family

  • 1 Bedroom to 2 Bedroom Apartments - Family Discovery packages including up to 4 Buffet Brea

  • Connect to Sofitel Xining on each 'The Sebel' floor with free access to our Recreation Cent

  • Each apartment features, separate living room, a fully-equipped kitchen and an incorporate

  • Top one choice for parents and kids travel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Thermal Spa
  • Fitness centre
  • Well-being
  • Billiards/Snooker
Catering
  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 12 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

The Sebel Xi Ning

63 Wu Si Xi Rd
Chengxi District
810008
xining
china

Tel: +869717666666

Fax: (+86)971/7660866

Contact email

Check-in from 14h00

Check out up to 12h00

GPS :36.643311, 101.719553

Our accommodations

Each apartment ranges from 40sqm to 120sqm and comes equipped with kitchen amenities.

Superior Apartment with 1 king size bed

  • Max. number of persons: 2
  • Area: From 40
  • Mini Bar

Deluxe Apartment with 1 king-size bed

  • Max. number of persons: 3
  • Area: From 60
  • Automatic wake up call
  • Mini Bar

Superior Apartment with 2 Bedrooms

  • Max. number of persons: 5
  • Area: From 80
  • Mini Bar

Deluxe Apartment with 2 Bedrooms

  • Max. number of persons: 5
  • Area: From 120
  • Automatic wake up call
  • Mini Bar

Our restaurants and bars

LE CHINOIS

Type of cuisine: null

Le Chinois is our Chinese restaurant specialising in Cantonese, Sichuan, Shaanxi and Qinghai cuisine. The exquisite touches are evident with the restaurant's elegant old world architecture.

Lunch

11:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KWEE ZEEN

Type of cuisine: International

Our all-day dining restaurant serves a wide variety of international cuisine via a la carte and buffet formats.

Lunch

11:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Do Brasil Steakhouse

Type of cuisine: Barbecue

DO BRASIL STEAKHOUSE is Xining's first authentic Brazillian restaurant, considered the perfect social gathering with its 120 seats dining area including two private rooms. Our cuisine is made out of healthy ingredients and authentic Brazillian in flavors.

LE BAR

Photo non contractuelle / Strictly non binding

Located in the lobby, the bar serves cocktails and light snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 640

  • Maximum capacity: 1,180 people

  • Maximum banquet capacity: 63 people

Find out more

Our guest reviews for
The Sebel Xi Ning

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.8/5

1,150 reviews

Very good stay

Customer review rating 4.8/5

Anonymous Business - 30/09/2019 AccorHotels review

Rooms is best, especially the gym center, top... staff are all freiendly

尊敬的雅高经典卡客人: 感谢惠赐有关下榻 的宝贵意见。听到您对我们工作的肯定,十分开心。感谢您对酒店服务的认可, 感谢您的满分反馈。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 祝您生活愉快, 万事如意。 我们期待与您的再次相聚。 酒店宾客体验经理 Aileen Zhang

Service is excellent.

Customer review rating 4.8/5

Anonymous Friends - 29/09/2019 AccorHotels review

The staff is courteous and helpful with all our requests. An English-speaking staff member came to our hotel room to show us how to operate the laundry machine when we let them know that we could not read the Chinese instruction. When we made a request to purchase the Sebel branded umbrella in our suite, the manager graciously accommodated our request despite the shortage of this item.

Dear May , We very much appreciate your comments regarding your stay at the The Sebel Xi Ning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aileen Zhang

very enjoyable

Customer review rating 4.8/5

Anonymous Couples - 11/09/2019 AccorHotels review

overall it we truly enjoyed the stay,- the only point we did not like to much was the swimming pool,- not clean not good taken care of. ( Old men were spitting!)

Dear Anna, Thank you for taking the time to tell us about your experience at the The Sebel Xi Ning. I am sorry that your experience for swimming pool did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aileen Zhang

Great place to stay in Xining

Customer review rating 4.8/5

V Solo - 09/09/2019 AccorHotels review

The location is great and decoration is fancy. Staff at the executive lounge were friendly.

尊敬的雅高白金卡客人: 感谢惠赐有关下榻 的宝贵意见。听到您对我们工作的肯定,十分开心。感谢您对酒店行政酒廊员工的认可, 您的满意, 我们的荣幸。 我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 祝您生活愉快, 万事如意。 我们期待与您的再次相聚。 酒店宾客体验经理 Aileen Zhang

80% Satisfied

Customer review rating 4.8/5

J. H. Friends - 23/08/2019 AccorHotels review

Clean and cozy! Kind staff ! Close to big mall! 80% satisfied but I was so surprised that I could not stay at my reserved room which someone stayed the day before and did not check out. I was shocked that situation. I know was not the fault of hotel but the client. But I think if the manager empathized with us more, it would be better ;)

great stay experience

Customer review rating 4.8/5

W. T. Families - 14/08/2019 AccorHotels review

In such a soft and warm season, please accept my sincerely blessing and deep concern for you. I would like to convey in this letter my heartfelt thanks to you for the stay perfect experience in The Sebel Xi Ning . Now It's my honor to complete this survey: Beautiful environment,the best service of all my hotel stays,a delicious breakfast and an elegant lobby, all remind me of home. ln particular,I'd like to give my thanks to all your member they all gave me great service I felt the respect and kindness from Them. They're the best service I met,compared with the other when i experienced in other hotels. Throughout life,we rely on small groups of people for love,admiration,respect,moral,support and help.

Customer review rating 4.8/5

Rosemary C. Families - 04/06/2019 AccorHotels review

We always go here for birthdays and anniversaries because we get treated like Kong’s and Queens. Such a luxurious experience.

Dear distinguished guest, We very much appreciate your comments regarding your stay at the The Sebel Xi Ning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager Aileen Zhang

XiNing Sebel

Customer review rating 4.8/5

Cy Couples - 31/05/2019 AccorHotels review

My hubsand and I were very happy that we stayed at The Sebel XiNing. There are many eateries near the hotel. There is a shuttle bus from the Xining Airport that goes directly to the hotel for RMB21. We like to stay in the Sebel because there is a washer in the apartment which is very spacious for 2 people. There are many varieties of food available at breakfast. Most of the food are freshly prepared, but I found that the most breads were very hard under the warmer. I highly recommend the Sebel Xining for its location and its facility.

Dear Distinguished Accor Classic Guest , We very much appreciate your comments regarding your stay at the The Sebel Xi Ning. It is always a pleasure to receive positive feedback, thanks very much for your time and kind words. It's happy to hear that Sebel brings you a comfortable and convenient stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. And for bread quality, we also noticed that, and our pastry chef is working on it, we will assure that a high quality bread is presented. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager Aileen Zhang

An unforgettable experience, extremely happy we chose Xining Sofitel.

Customer review rating 4.8/5

Jonathan T. Families - 29/05/2019 AccorHotels review

Our family decided to celebrate one of our child’s birthdays at the Xining Sofitel. From the moment we talked to Jeffer, the resident manager, we knew it was going to be a unique experience. The Sofitel team went to great lengths to ensure that our birthday girl felt special with cakes, balloons and hand-written notes. We had no idea that hospitality could be this personal and intentional. Our room was also upgraded, and we were gifted a chocolate cake and extra goodies. We are more than happy to have chosen Xining Sofitel for this special event.

Dear Distinguished Guest J, We very much appreciate your comments regarding your stay at the The Sebel Xi Ning. And happy birthday to your child. It's a great honor to have the wonderful time together with your family. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Jeffer and his team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager Aileen Zhang

Economical price for high-quality service.

Customer review rating 4.8/5

Wickee G. Couples - 05/04/2019 AccorHotels review

It was nice

Great stay

Customer review rating 4.8/5

Janessa Couples - 20/03/2019 AccorHotels review

Special thanks to Mr Harlan li & his team..for his sharing, recommendations on places of interests, food and organized tour.. The hotel facilities and amienties has been great throughout our stay Thank you so much Janessa

Very Good Hospitality

Customer review rating 4.8/5

George C. Business - 09/03/2019 AccorHotels review

Lucas delivered great hospitality during my stay, which made my business trip running smoothly! Thank you Lucas.

All great, except the kitchen

Customer review rating 4.8/5

Lancelot Couples - 01/03/2019 AccorHotels review

Very comfy, amazing assistance by the Hotel staff . Nice bathtub, except that the kitchen stove utensils were quite inadequate for any cooking, which led to our breakfast being burnt. Other than that, everything was excellent.

Good customer service and great amenities

Customer review rating 4.8/5

Anonymous Friends - 11/02/2019 AccorHotels review

The English speaking staff are lovely- I don’t speak chinese so I don’t know about the rest! There was a Mexican manager who was very welcoming and helpful.

Hospitality at Highest Level

Customer review rating 4.8/5

Philip T. Families - 27/01/2019 AccorHotels review

I suffered a leg injury which was complicated by diabetes when I arrived in China. The pain was so bad that I had to be hospitalised. The General Manager Christoph and the Manager Jeffer from beginning gave me good support and guided me in my stay. I cannot imagine if I didn't stay in Sebel. In fact the year before I stayed at the adjoining Sofitel and was impressed by Laura's helpfulness and arranging for me to tour the outskirts of Xining and remembering that I decided to once again stay at Sebel. During my hospital stay in Xining, I had difficulty communicating in English with the Doctors. Jeffer visited me and helped crucially in that. He also assisted by getting me the needed medications. I felt that the care and concern showed by him was like that of a family member. I am back in Malaysia now and slowly recovering. It was very difficult to be injured in a foreign country and at the height of winter. Christoph, Jeffer made my experience and stay bearable. I cannot express my gratitude enough, and cannot imagine getting this level of care any where else in China or elsewhere.

Staff are very kind and helpful

Customer review rating 4.8/5

Phoebe H. Couples - 27/12/2018 AccorHotels review

Thought the room was very spacious and well equipped. Huge thank you to the staff, they were beyond helpful. We fell sick on the day of check out and our train was to depart late at night. We requested for late checkout and the GM called back to say we are welcome to stay until we are ready to leave and asked whether we needed any medicine or doctor. I also left my iPad mini at checkout and received an email from Lynn the guest relations manager. She quickly arranged for the iPad to be sent and was extremely diligent about it. Can’t thank her enough and the entire team for helping us out on both ocassions. They really went beyond their expectation to make sure we were ok.

Wonderful stay. Staff were friendly. Good Service. Breakfast was not so good.

Customer review rating 4.8/5

T. L. H. Families - 11/12/2018 AccorHotels review

My family and I enjoyed the big space in the room of the Service apartment. Enjoyed the swimming pool and the gym. But the breakfast was not so good, the food were cold especially the western food. Each food should have a steamer to make sure the food kept warm at all times. Holiday Inn has a very good breakfast.

入住体验

Customer review rating 4.8/5

张. Couples - 28/11/2018 AccorHotels review

The check-in experience was very good and the room was upgraded for free. The room facilities were complete and room service was in place. The service was very fast and professional.

Mr

Customer review rating 4.8/5

K. Z. A. Families - 19/11/2018 AccorHotels review

It was a pleseant stay. Cystal treat us very well with the detail guide and services.

One Night Stay Is Never Enough

Customer review rating 4.8/5

Eying Friends - 11/11/2018 AccorHotels review

The room is very spacious and confortable. We had a warm welcome by Crystal upon arrival and bid farewell by her as well on the next day. As we had late train on the next day evening, Crystal helped us to store the luggage after checked out and offer us to have at rest and drink at Executive Club lounge. Breakfast is awesome. There is variety of choices and it is very delicious. There are a few shopping mall or shops around the hotel (within walking distance) which is very convenience.

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