Hotel - The Sebel Xi Ning
The Sebel Hotel The Sebel Hotel

The Sebel Xi Ning

4.8/5 692 reviews
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  • The hotel does not have wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • High-speed Internet
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • XINING CAOJIAPU AIRPORT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Thermal Spa
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Babysitting on request
  • Billiards/Snooker

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0 - 0:00
    • Opening hours : Week-end 0 - 0:00
  • Snack & beverage machine

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Each apartment ranges from 40sqm to 120sqm and comes equipped with kitchen amenities.

  • 189 rooms
  • 96 non-smoking rooms
  • Extra bed in room for child
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Trouser press in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • Minibar
    • Iron in room
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.8/5 AccorHotels Rating 692 reviews

Our guest reviews for The Sebel Xi Ning

100% genuine reviews from our guests

Find out more
Felix Business - 26/10/2018 AccorHotels certified review
« just satisfied »

the hotel provide free oxygen can and fresh food. which confused me is that after daily clean the tissue holder will be moved back to living room from sleeping room. since i have stayed for a week, i have to take the tissue holder to sleeping room everyday. this is a little bit silly. after all, staying in Sebel is peefect choice.

Rachael Families - 20/10/2018 AccorHotels certified review
« Over the top excellent service and care »

Our family was warmly welcomed back to Sebel for our second visit (our first was a year ago). For both of our stays, we were cared for kindly and generously. I told our contact in advance that we were celebrating a family member’s birthday (and his first time to visit China) and they surprised us with a cake, notes and flower decorations on the bed, and even balloons for the kids. Thank you again for going above and beyond to make this such a memorable holiday. Other details: Even in our taxi to leave, the staff member was so thoughtful to make sure we were comfortable and gave us his phone number if there was a problem or concern with the driver not understanding us as foreigners. We also love the swimming pool with the safe wading pool as well as the kid corner at breakfast for our little ones to be able to play while we enjoy the delicious breakfast buffet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. V., We very much appreciate your comments regarding your stay at the The Sebel Xi Ning. It is always a pleasure to receive positive feedback. It is great to know you have had your second outstanding stay with us, and I have shared your remarks & comments with our Team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Steve B. Friends - 08/10/2018 AccorHotels certified review
« Great location, decent breakfast, perfectly good hotel for your break. »

Same as last year - just what I came for

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the The Sebel Xi Ning. Thank you for chosing our Service Apartment The Sebel for the second year in a row, during your trip to QinghHai ! It is always a pleasure to receive positive feedback. I will share your comments with our team. On the other hand, we have noted that the arrival expereince & the Brekfast service were not up to par, we will ensure to make the right corrections for delivering a perfect experience at all times. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Yijing Friends - 02/10/2018 AccorHotels certified review

The lady in reception who checked in for me is very efficiency and professional. Also the short hair good looking guy from concierge who showed me a warm welcom. He guided me to the room with my heavy luggage and introduced the hotel facilities for me at the same time.

Dan Families - 27/09/2018 AccorHotels certified review
« Great except for the fitness center... »

Almost everything was really nice. Nice room, great breakfast, friendly accommodating staff. The exception to this was the fitness center and pool. The staff in the fitness center seemed more interested in keeping things looking nice than in making it enjoyable to swim, play table tennis, or work out. At one point our family was playing at the pool with another family staying in the hotel. The “lifeguard” walked up to us holding out his phone with the words “Do not make any noise” on it. It put a damper on our night and we ended leaving the pool area. We just didn’t feel welcome there. It seems like there is a different corporate culture between the fitness center and the rest of the hotel. I hope they can improve this, it’s so nice to have such a nice welcoming place to get away for a few days, but the pool is a big part of this experience for our kids. Here’s hoping the pool staff can get in line with the rest of the hotel staff...

Daffy Couples - 23/09/2018 AccorHotels certified review
« Great room, terrible staff »

We enjoyed the amenities in the room. The staff spoke rather poor English and we're rather unhelpful. When we checked in, they tried to charge us a deposit sum that was three times higher than what it is supposed to be. When asked about the high sum, they kept changing the amount we have to pay untill we were told the right amount. When asked about buses to Kumbum Monastery, the reception gave us bus numbers that don't go there and some that don't even reach the hotel or the Monastery. The room service was overpriced and came out cold. Any service we needed we had to go to the next door Sofitel. The room was very nice, but we were dissapointed by the bad service and bad organization, which we didn't expect from such an expensive hotel.

Hq S. Families - 06/08/2018 AccorHotels certified review
« best position and best service »

The only problem is the information in system should be updated in time for different parts, otherwise they always give me a call several times for one thing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the The Sebel Xi Ning. It is always a pleasure to receive positive feedback. I will share your comments with our team. Apologize for the several call by our Ambassadors, regarding the issue that was not updated in the system, our Front Office Manager will conduct some training to his team for avoiding this to happen again. Our Food & Beverage team has been briefed in regards of the quality of our dining & the average breakfast. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe

Ych Families - 06/07/2018 AccorHotels certified review
« Better than soso »

So far, it was a good experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Y., We very much appreciate your comments regarding your stay at the The Sebel Xi Ning. It is great to know that you have had a good overall experience ... I have well noted that the check-in experience was not up to your expectation, and our Front Office Manager has been briefed, for conducting training and assisting his team at all times. I hope that it did not affect too much the quality of your stay with us ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe

Kiden W. Families - 06/06/2018 AccorHotels certified review
« Exceptional service quality »

Staffs within the property were extremely helpful and were not hesitant in going the extra miles to help us in solving our visa problem. Provided useful information and follow-ups to ensure that we can get our issues solved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. W., We very much appreciate your comments regarding your stay at the The Sebel Xi Ning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Pairaud

Riccardo Business - 05/06/2018 AccorHotels certified review
« The best hotel i never been »

The room was very big and more than enough for one or two person. The big size bed is very confortable. I love the living room with big sofa and linen room with washing machine very usefull for my dress. The main bathroom was perfect, also the presence of second small bathroom was very interesting.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the The Sebel Xi Ning. It is always a pleasure to receive positive feedback. I will share your comments with our team. It is great to know that you have much enjoyed the luxury of our apartment, from the bedroom to the living room and the very useful washing machine, together with Toiletries. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Christophe

Jingxi Z. Business - 03/06/2018 AccorHotels certified review
« VERY NICE ROOM AND FRIENDLY STAFF! »

It was a great stay. The room is nice and has everything. The staff was very nice as well, and overall probably worth more than what I paid for. : )

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Z., We very much appreciate your comments regarding your stay at the The Sebel Xi Ning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe

Morgan J. Couples - 02/06/2018 AccorHotels certified review
« Mr Morgan J. »

Great quality hotel with amazing staff. They upgraded our room and all the amenities were top notch. Amazing new Brazilian BBQ with Brazilian chef Luis; a really nice guy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., We very much appreciate your comments regarding your stay at the The Sebel Xi Ning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe

Zachary W. Families - 25/05/2018 AccorHotels certified review
« Excellent services, Excellent facilities »

Front desk staff appeared to be very kind and approachable. Services provided are very detailed from the very beginning. Concierge, front desk, housekeeping...all made us feel that we are truly welcome. We would be staying again should we be returning to XiNing in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., We very much appreciate your comments regarding your stay at the The Sebel Xi Ning. It is always a pleasure to receive positive feedback. It is great to know you have much enjoyed our Sebel facilities, and that you felt welcome & valued throughout your stay with us ! I have forwarded your nice comment to our Concierge, our Reception & Houskeeping services, thank you for highlighting the special attention from these departments. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe

Tom Business - 12/04/2018 AccorHotels certified review
« Great Experience at all »

Business trip are always really hard, but resting in your place make it easy and funny, Thanks a lot!

Thomas Families - 09/04/2018 AccorHotels certified review
« Beautiful hotel, delicious food and great staff »

This is a very beautiful and stylish hotel. Everything is clean with a nice fragrance. The 2 bed room apartment we stayed in is very spacious and luxurious. The hotel staff are extremely helpful and service minded. They did everything they could to make our stay very special. We are very pleased.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas & Karine, We very much appreciate your comments regarding your stay at the The Sebel Xi Ning. It is always a great pleasure to welcome you & the boys, for a special occasion like that ... Indeed it is very nice to know you have enjoyed the evening and the off day relaxing and celebrating the occasion ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Just would like to invite you for a couple of events ... Monday evening, April 16 we are having a Local Market with a cocktail in our Lobby from 18.30 .... On Friday, April 20, in the morning, we are biking along the river with Hotel guests & staff from 9.30 am ... Evening, we are having the launching Cocktail for our 'Made in Italy' 2.0 promotion from 19.00. On Saturday, April 21, we have some promotion activity in our Gym, invite guests to experience stretching & boxing before a small cocktail ... April 25, we have a Italian Wine Dinner ... Saturday, April 28, we have an Italian Cooking class ... Hope you would be able to join a few events ! Best regards, Christophe

Andrew S. Business - 06/04/2018 AccorHotels certified review
« Very good. »

For me, the extra space the rooms in the Sebel part of the hotel make the stay much better. In particular I appreciate the kitchen area with the full side fridge meaning I am able to cater for myself after shopping in the local supermarket. And the washing machine means I am able to keep on top of my own laundry which is partcularly useful as I enjoyed using the gym on most days. My only minor gripe was that the fridge door did not seal very well and although I reported this nothing was done.

Sheedvash A. F. Business - 05/04/2018 AccorHotels certified review

Truly enjoyed staying at Sebel Xining. Most impressive was the kindness, politeness and attentiveness of every member of staff. Thank you for making our stay memorable.

Karin Families - 16/01/2018 AccorHotels certified review
« We love this hotel »

We have stayed at this hotel several times as a family and we definitely love it. It is beautiful and luxurious and at the same time very relaxed and friendly. The staff are extremely helpful. The 2 bedroom deluxe apartment is spacious and in all ways well equipped - very luxurious. The hotel has some really nice facilities like a very clean and big swimming pool, sauna, a very nice fitness center, table tennis and billiard. The breakfast buffet is very delicious with a great variety of Western and Chinese food items. We can only highly recommend this hotel to everyone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear distinguished Accor Classic membership guest , We very much appreciate your comments regarding your stay at the The Sebel Xi Ning. Its a great pleasure to bring you a beautiful, luxurious, relaxed comfortable stay. Your recommend is an great encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Guest Experience Manager Aileen Zhang

Thomas H. Families - 16/01/2018 AccorHotels certified review
« Exceeded our expectations »

We just spent one night at the Sebel Hotel in Xining in order to celebrate the birthday of one of our sons. We stayed in a 2 bedroom deluxe apartment. The apartment was very beautiful and indeed luxurious in every way. We very much enjoyed the hotel facilities like the swimming pool and the fitness room. The morning breakfast buffet was very delicious with a great variety of Western and Chinese food. The hotel staff were all extremely kind and helpful, speaking very good English, and they did all they could to make us feel at home. They even organised a very fun and nice birthday surprise for our son including a very delicious birthday cake. Our hotel stay exceeded our expectations in every way and we very much recommend this hotel to everybody. Great for families too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear distinguished Accor Classic Membership, We very much appreciate your comments regarding your stay at the The Sebel Xi Ning. Its our great honor to bring you a luxury and comfortble stay experience. And we were very happy to spend birthday with your son. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Guest Experience Manager Aileen Zhang

Fc Families - 11/01/2018 AccorHotels certified review
« Nice and comfort place for stay »

Rooms are comfortable and well equipped, suitable for family to stay. Breakfast is nice and with different variety of food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear distinguished Accor Silver card guest, We very much appreciate your comments regarding your stay at the The Sebel Xi Ning. its a great pleasure to bring you a nice and comfortable stay. Its happy to hear you enjoyed breakfast. we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager Aileen Zhang

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