Mercure Catania Excelsior 4 stars

TripAdvisor rating 3.5/5 1,173 reviews
Mercure Catania Excelsior
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Hotel extras

  • Located in Catania's financial and commercial center, close to the main attractions

  • Ideal location for business and leisure stays in the shadow of Mount Etna

  • Free fitness center available 24 hours a day

  • Restaurant and bar open every day for lunch and dinner

  • Meeting rooms for up to 350 people

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Currency exchange (Nearby)
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Bicycles rental
Business services
  • 7 meeting room(s)
  • Congresses/conventions
  • Business centre
  • Copy/print service available

Hotel location

Mercure Catania Excelsior

Piazza Giovanni Verga 39
95129
catania
italy

Tel: +390957476111

Fax: (+39)095/7476747

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    VINCENZO BELLINI At 7km / 4 miles

  • By train

    STAZIONE FS At 5km / 3 miles

GPS :37.513431, 15.093618

Our accommodations

The decor is based on Mediterranean colors and flock wallpaper, recreating a classic, sophisticated atmosphere.

Standard Room with inner-facing view, approx. 194 sq. ft. (18 m²), double bed or twin beds.

  • Max. number of persons: 3
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Bathrobe

Superior Room with balcony and view of Mount Etna, approx. 258 sq. ft. (24 m²), double bed.

  • Max. number of persons: 2
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Bathrobe

Superior Room with balcony and view of Mount Etna, approx. 258 sq. ft. (24 m²), twin beds.

  • Max. number of persons: 2
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Bathrobe

Deluxe Room with balcony measuring approx. 323 sq. ft. (30 m²) with double bed or twin beds

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Bathrobe

Grand Suite measuring approx. 431 sq. ft. (40 m²) with double bed and balcony or terrace.

  • Max. number of persons: 3
  • Area: From 33
  • Wireless internet in your room
  • High speed internet
  • Bathrobe

Our restaurants and bars

RISTORANTE LE ZAGARE

Type of cuisine: Regional

Lemon trees adorn the terrace of the Le Zagare restaurant, which serves regional specialties using the best Sicilian produce. The creative, sophisticated cuisine includes freshly caught fish from local waters.

Dinner

19:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR L'INCONTRO

Photo non contractuelle / Strictly non binding

Beautifully decorated in the colors of the sun and earth, which are reflected in the luxurious wood flooring and the stunning gold-on-black engravings, it is the perfect place to enjoy drinks and snacks, and to hold more informal business meetings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 253

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 220 people

Find out more

Our guest reviews for
Mercure Catania Excelsior

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

855 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,173 reviews

Comfortable Hotel

Customer review rating 4.2/5

Anthony F. Business - 08/10/2019 AccorHotels review

My stay at the hotel was very satisfactory with a comfortable room and hospitable experienced staff. The hotel is in a good location and I will definitely recommend it.

Location

Customer review rating 4.2/5

Barry G. Couples - 03/10/2019 AccorHotels review

Rooms above average. Bed comfortably

Disappointing

Customer review rating 4.2/5

Brett Friends - 10/09/2019 AccorHotels review

The view of Mount Etna from the room and the pleasant bar and restaurant staff were the highlights

Good Hotel in downtown Catania

Customer review rating 4.2/5

David K. Business - 03/09/2019 AccorHotels review

The entrance of the hotel, and the bar area is very nice. The room is completely acceptable, especially for an older hotel. The gym area is horrible, no weights, and the aerobic machines are breaking down. the Hotel's main selling point is its location - everything is within walking distance.

Catania Mercure

Customer review rating 4.2/5

Claude M. Couples - 21/08/2019 AccorHotels review

Central hotel - needs refreshing to 21st Century Very old & slow elevators Mercure hotel only 1 small bottle of complementary water, whilst Novotel gives 2 bottles??!!

Old & very tired

Customer review rating 4.2/5

Anonymous Couples - 19/08/2019 AccorHotels review

The hotel has great bones & was obviously a grand hotel once. But not any more. Crumbling paint, old bed linen, mould in bathroom, very poor wifi & poor location. Would never recommend nor would I return. Being Platinum Accor members meant absolutely nothing!

Catania

Customer review rating 4.2/5

R H. Families - 17/08/2019 AccorHotels review

Good std on hotel. All things worked as intended. Service and breakfast was good

Dear Roger H., Thank you for taking the time to tell us about your experience at the Mercure Catania Excelsior. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francesco Caselli General Manager

BAD INFO REGARDING TARIFS

Customer review rating 4.2/5

Andre R. Couples - 12/08/2019 AccorHotels review

I TRAVEL A LOT. Not only for professional purposes (Essilor) but also for personal reasons. I asked when i arrived to the hotel if we can cancel de Breakfast , because we were affraid to miss it as we were tired and need to sleep. The hostess at the counter said, no problem, i will take it from the Bill. Next morning we arrived to the checkout, and another Hostess said that we needed to pay the breakfast. I was so mad! I paid 25€ of a breakfast i didnt eat. I want my money back.

Customer review rating 4.2/5

David O. Couples - 09/08/2019 AccorHotels review

A thoroughly enjoyable stay in a comfortable room with outsdanding views of Mt. Etna. The hotel's facilities and services, including an excellent breakfast, combined with the location made this a memorable experience.

City centre business hotel

Customer review rating 4.2/5

F P. P. Couples - 05/08/2019 AccorHotels review

A typical city centre hotel, great friendly staff in the breakfast room. The lifts are a bit hit and miss with one being out of service for 3 days. The website to book the rooms needs attention. It defaults to 1 customer per room and As I booked a double I did not make sure it showed 2 persons in the room. Ended up paying another 150 euros on checkout. This is the last time I use the Accor website.

Customer review rating 4.2/5

Damiano Families - 02/08/2019 AccorHotels review

very kind receiption Staff. big room and rich breakfast.

Customer review rating 4.2/5

Anonymous Families - 21/07/2019 AccorHotels review

Nice hotel. Central location. Very large room and bathroom. Good value for money. Lacks a bit of atmosphere. More a business hotel.

I enjoyed my stay at Mercure Catania Excelsior

Customer review rating 4.2/5

Francesca P. Families - 19/07/2019 AccorHotels review

The overall experience was ok, however I had higher expectation for a 4 star hotel. The design in the rooms is quite old and most of the walls need redecorated. Most of the days I had to wait quite a while until some of the food in the breakfast area was replaced - usually the scrambled eggs, the waffles and the soy milk were finished quite quickly and their replacement took a lot of time.. I really liked the location of the hotel, was really close to the city centre and I was happy about the private parking, it was really important for me as I needed a safe place for my rented car.

A bit disappointing

TripAdvisor rating 3.5/5

francescaycnarf Family - 15/07/2019 TripAdvisor review

The location is good, breakfast acceptable and the rooms were clean. I was expecting a bit more than ‘ok’ from Mercure. When you stay at a 4 stars hotel, the details are important. From my point of view, it is closer to a 3 stars hotel.

Price/Quality ok

TripAdvisor rating 3.5/5

AllaZir Solo travel - 12/07/2019 TripAdvisor review

It's a very good location. 10-15 min to the main shopping street. Bus (from airport) stop is in 5 min from the hotel. Very good breakfast with Prosecco and delicious tarts. The bed is nice to sleep after travelling whole day.

Very well located and great staff

Customer review rating 4.2/5

Andre H. M. N. Families - 04/07/2019 AccorHotels review

Great family staying in the while we were traveling around Sicily. Hotel is good, very well located with staff very friendly and helpful. It definitely deserves a renovation across the rooms and gym. My room was very old and the wallpapers are all full of mold and needs replacing and renovation! Bathroom also need renovation

Welcoming and satisfactory stay

Customer review rating 4.2/5

Anne K. Couples - 20/06/2019 AccorHotels review

Superb

SHORT OVERNIGHT STAY IN CATANIA

Customer review rating 4.2/5

Jih Solo - 28/05/2019 AccorHotels review

Excellent receptionists; check-in and check-out. Upgrade to a suite [426] much appreciated, but, some 'cosmetic' repairs should be made to some of the wooden interior furniture; the damaged woodwork takes away some of the pleasure of being in a suite especially if someone paid the 'full' rate. The bed was very comfortable, and, the suite was very clean. Breakfast staff very professional, but, the food selection was a little disappointing for a 4* MERCURE, especially the cold cuts of meat and cheese; although probably in accordance with MERCURE standards. It is also disappointing to see that one has to pay for fried eggs or an omelette, especially as the scrambled eggs [from memory] did not look very appetizing!

full satisfaction

Customer review rating 4.2/5

Jn P. Couples - 23/05/2019 AccorHotels review

excellent hotel, good place, beautiful view, parking lot all of things feel full satisfaction.

A breathtaking view of the volcano Etna from window

Customer review rating 4.2/5

Elena B. Solo - 20/05/2019 AccorHotels review

The hotel is located conveniently, close to the railway and bus stations and to the central square, you can walk and to the fish market, on Sundays the farmers market opens on the square in front of the hotel The hotel is in need of renovation, I didn’t like breakfast at all, you can’t even think that you are in Italy, a very poor selection

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