Hotel - Hotel Mercure Trouville Sur Mer
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Mercure Hotel

Hotel Mercure Trouville Sur Mer

4 Place Foch 
14360  TROUVILLE SUR MER
FRANCE

425 reviews
TripAdvisor Rating Based on 425 reviews
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From 127.00 EUR Non member rate
From 120.65 EUR Member's rate Members’ Rate, join while you book
5.00P
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Swimming pool (Nearby)
    • Pool (Paying, Nearby)
    • Indoor heated pool (Paying, Nearby)
    • Outdoor unheated pool (Paying, Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Concierge

Leisure and activities

  • Swimming pool (Nearby)
    • Pool (Paying, Nearby)
    • Indoor heated pool (Paying, Nearby)
    • Outdoor unheated pool (Paying, Nearby)
  • Thalassotherapy centre
  • Massage  (Nearby)
  • Babysitting on request
  • Beach and water sports (Nearby)
    • Kayaking (Nearby)
    • Sailing facilities (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 24:00 - 24:00
    • Opening hours : Week-end 24:00 - 24:00

Business services

  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Whether you are travelling alone or as a couple, enjoy our quiet, air-conditioned rooms, each with a double bed or twin beds. If you want additional facilities and comfort, choose our Privilege rooms.Enhanced-comfort room with a view looking down over the city, with exclusive upscale Mercure bedding, an iHome docking station, a Nespresso machine and many other little details to create the perfect environment for work or relaxation.

  • 80 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 6 connecting rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Air Cooling System
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for Hotel Mercure Trouville Sur Mer

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 425 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Family - 02/06/2016
« Terrible reception experience »

On arrival we were checked in different rooms we actually booked. 1 twin room accessibility / or disable room and a double room. TWIN beds room for my mother and nurse as They should not share beds. And the douple for me and my husband. I asked reception to change rooms as we definitely could not accept the way the rooms were chosen. The receptionist said that they had no more rooms available and she would not change. It was about 10:30 pm. After a long discussion, we decided to keep my mother and nurse to the room we were checked in (Double) and I still begging to have a double room as my husband who had returned that day from a long trip and we needed to have those 2 nights together. So the receptionist with an authoritarian voice, still arguing that it would not change the room. So I asked to speak to a manager or someone above it, as in the website and search engines were showed bedrooms (double bed) still available that night. After sometime, She asked to sit and wait for 15 -20 minutes, that she may would have a room that was reserved for a "repeat" customer; and if he does not come in the meantime she would give his room to us. So after a long day travelling, we still have to wait for a bedroom for 20min and only around 11:10pm we finnaly got a double bedroom. And of course @ check out, we again had a terrible experience, the billing and charges were wrong.

TripAdvisor review
Friends getaway - 05/01/2016
« Good confortable hotel. »

Good hotel well situated. Pity no direct access to parking. Very friendly personel and helpful. Pity kids running in the corridors at 8 am on 1st January 2016. A floor should be reserved for family and young kids. Better the 1st floorbto avoid annoyance. Room and bathroom of good standard.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour, We thank you for your comments and are very glad that you enjoyed your stay overall. We are very proud you found the staff to be very friendly and helpful and that you found your room to your standard. Thank you again for staying with us and we may have the pleasure in welcoming you this new year. Very best regards

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