Hotel - Novotel Nanchang Wanda
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Novotel Nanchang Wanda Hotel

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4.5/5 393 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • CHANGBEI AIRPORT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59
  • Snack & beverage machine

Business services

  • 2 meeting room(s)
  • Copy/print service available
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Hotel location

Our restaurants and bars

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Your meetings and events

4.5/5 AccorHotels Rating Based on 393 reviews

Our guest reviews for Novotel Nanchang Wanda

100% genuine reviews from our guests

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AccorHotels certified review
Shangpeng Z. Couples - 14/01/2018
« Comfortable »

Do the best for nothing.

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的宾客: 感谢惠赐有关下榻南昌万达诺富特酒店的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。同时,我们也很抱歉在您入住期间WIFI体验不佳,我们也在第一时间安排IT同事去检查酒店的网络,目前酒店的网络是处于稳定的状态。非常感谢您为我们发现了工作的不足之处! 再次感谢您与我们分享您的体验,我们真诚地期待您的再次光临,祝您生活愉快! 谨启 Kelly 宾客体验经理 南昌万达诺富特酒店

AccorHotels certified review
W. K. C. Business - 19/11/2017
« Not much service at all »

Front desk and front door concierge does not have sufficient people to serve the guess.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.W., Thank you for taking the time to tell us about your experience at the Novotel Nanchang Wanda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kelly Guest Experience Manager Novotel Nanchang Wanda

AccorHotels certified review
Anonymous Friends - 26/09/2017

too far away from town

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.K. We very much appreciate your comments regarding your stay at the Novotel Nanchang Wanda. It is always a pleasure to receive guest's feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kelly Guest Experience Manager Novotel Nanchang Wanda

AccorHotels certified review
Families - 25/08/2017
« good »

good

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的熊先生: 感谢惠赐有关下榻南昌万达九龙湖诺富特酒店的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地期待您再次光临。 谨启 宾客体验主任 南昌万达九龙湖诺富特酒店

AccorHotels certified review
Anonymous Business - 31/07/2017
« Comfortable stay at reasonable rate, even if food experience could be improved »

Room comfort is perfect. But breakfast experience should be improved : 20 minutes to get a cup of coffee after asking to 3 different waiters/waitress ; food for continental western breakfast is scarce and taste is really not at good level. General feeling is this hotel is fully organized to welcome chinese guests, but not really for guests from western countries. English level of staff is not so good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you for taking the time to tell us about your experience at the Novotel Nanchang Wanda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, we would pay more attention to F&B department about service and the breakfast quality. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Officer Aki Novotel Nanchang Wanda

AccorHotels certified review
Anonymous Solo - 26/04/2017

Front desk staff did appear confused, as they did not acknowledge I had prepaid my stay and told me I did not get the breakfast I was entitled to.

AccorHotels certified review
Anonymous Solo - 06/04/2017

Very comfortable.

AccorHotels certified review
Anonymous Families - 29/03/2017

Coco is so cute

AccorHotels certified review
Anonymous Business - 17/11/2016

details is not very good as expected

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