Novotel Nanchang Sunac Hotel

Customer review rating 4.6/5 1,054 reviews
Novotel Nanchang Sunac
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Hotel extras

  • 5 minutes walk to Metro Line 2 Jiu Long Hu Nan Station Exit 2

  • Walking distance to Sunac Theme Park

  • 3 minutes walk to Sunac Mall and Aquarium

  • 8 min drive to Nanchang International Stadium that regularly hosts concert and sport game.

  • 5 minutes drive to Nanchang Greenland International Expo Centre

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • CHANGBEI AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
Business services
  • 2 meeting room(s)
  • Copy/print service available

Hotel location

Novotel Nanchang Sunac

No 977 Nan Longpan Street
New Honggutan District
Jiangxi Province
330038
nanchang
china

Tel: +8679187398888

Fax: (+86)791/87398000

Contact email

Check-in from 14h00

Check out up to 12h00

  • LINE 2 :   Jiu Long Hu Nan Station

  • By plane

    CHANGBEI AIRPORT At 50km / 31.07 miles - Shuttle paying

  • By train

    NANCHANG WEST At 10km / 6.21 miles

GPS :28.589596, 115.794698

Our accommodations

Spacious, contemporary in design and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Standard King Room with City View

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Iron

Standard Twin Room with City View

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Iron

Superior King Room with Lake View

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Iron

Superior Twin Room with Lake View

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Iron

Junior Suite with 1 King Bed

  • Max. number of persons: 3
  • Area: From 58
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Iron

Superior Suite with 1 King Bed

  • Max. number of persons: 3
  • Area: From 58
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Iron

Our restaurants and bars

THE SQUARE

Type of cuisine: International

The restaurant serves a buffet breakfast featuring a wide selection of Chinese and international cuisine. A la carte and set menu options are available for lunch and dinner.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY LOUNGE

Photo non contractuelle / Strictly non binding

Lobby Lounge is the ideal place to meet up and enjoy our selection of beverages, wines and light meals.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 110

  • Maximum capacity: 30 people

Find out more

Our guest reviews for
Novotel Nanchang Sunac

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

1,054 reviews

Bad breakfast

Customer review rating 4.6/5

Anonymous Business - 17/09/2019 AccorHotels review

Hope better breakfast

Dear Ms.W., Thank you for taking the time to tell us about your experience at the Novotel Nanchang Sunac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Melody Yin Guest Experience Manager Novotel Nanchang Sunac

room for improvement

Customer review rating 4.6/5

Cpl Business - 16/09/2019 AccorHotels review

I don't like the room air-conditioning fan going on and off. You could just set the temperature and let the fan run on the selected speed. The water pressure is very low on 21st floor and your head kept on hitting the soap carrier as you try to move nearer towards the shower head. The proximity card reader in the lift was deactivated or did not work.

Dear Mr. L., Thank you for taking the time to tell us about your experience at the Novotel Nanchang Sunac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Melody Yin Guest Experience Manager Novotel Nanchang Sunac

Business trip

Customer review rating 4.6/5

W. Business - 07/08/2019 AccorHotels review

Overall is satisfied, hotel upgrade me to suite room, it is spacious and open, money worth!

Dear Mr.W., We very much appreciate your comments regarding your stay at the Novotel Nanchang Sunac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melody Yin Guest Experience Manager Novotel Nanchang Sunac

Very superb experience

Customer review rating 4.6/5

Penelope L. Families - 18/06/2019 AccorHotels review

Every time we my family visit Nanchang, this hotel came to our mind. The concierge team is friendly, helpful and handy. The room is nice with beautiful lake view. Would definitely have another stay here.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Nanchang Sunac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melody Yin Guest Experience Manager Novotel Nanchang Sunac

good

Customer review rating 4.6/5

T. Solo - 10/06/2019 AccorHotels review

good

尊敬的谭先生: 感谢入住南昌融创诺富特酒店。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地期待您的下次入住。祝您生活愉快! 谨启 Melody Yin 宾客体验经理 南昌融创诺富特酒店

Feel Like Home

Customer review rating 4.6/5

Cn T. Business - 10/06/2019 AccorHotels review

Lisa Yi has always taken a good care of me every time I stayed at Novotel Nanchang. She has listened well and took actions to fulfill my comment. Excellent service with top management team.

Dear Mr.T., We very much appreciate your comments regarding your stay at the Novotel Nanchang Sunac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melody Yin Guest Experience Manager Novotel Nanchang Sunac

More western food options at breakfast

Customer review rating 4.6/5

Talhat M. Solo - 04/06/2019 AccorHotels review

Decent stay. Being a international brand one expects there to be some western food options for breakfast but there were hardly any. Mostly Chinese food options. This needs to change. Adding a few extra western food options for breakfast would make the staying over experience so much better.

Dear Mr. Talhat M., Thank you for taking the time to tell us about your experience at the Novotel Nanchang Sunac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Melody Yin Guest Experience Manager Novotel Nanchang Sunac

Top notch

Customer review rating 4.6/5

Islam E. Friends - 07/04/2019 AccorHotels review

It was very nice and smooth Room was equipped with all needed stuff for travelers

Dear Mr.Islam Salah Ahmed E., We very much appreciate your comments regarding your stay at the Novotel Nanchang Sunac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melody Yin Guest Experience Manager Novotel Nanchang Sunac

Very helpful staff

Customer review rating 4.6/5

Thomas C. Friends - 06/04/2019 AccorHotels review

I loved staying at this Novotel due to staff going out of there way to help me out like when I asked about the gym’s location a receptionist took me to the gym in the neighbouring Mercure hotel.

Dear Mr.THOMAS MADISON C., We very much appreciate your comments regarding your stay at the Novotel Nanchang Sunac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melody Yin Guest Experience Manager Novotel Nanchang Sunac

Great Location an Hotel

Customer review rating 4.6/5

Kamil B. Business - 15/03/2019 AccorHotels review

it is good and comfortable hotel and Hotel staffs are friendly and helpfull. Thank you

Dear Mr. Kamil b., We very much appreciate your comments regarding your stay at the Novotel Nanchang Sunac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melody Yin Guest Experience Manager Novotel Nanchang Sunac

Neat and tidy hotel

Customer review rating 4.6/5

Tsang C. N. (. Z. N. Z. Business - 22/02/2019 AccorHotels review

First time staying in Novotel Nanchang Sunac, as I have stayed at Pullman next door last time. Novotel is perfect for my business travel, nothing fency but clean and tidy which all I need. Lisa Yi is very kind and attentive front desk manager, she recognize and greet me when I checked in with immediate help to expedite the process. She even bring me to my room which was nicely decorated by your housekeeping team for the Chinese New Year greetings!

Dear Mr.Tsang, We very much appreciate your comments regarding your stay at the Novotel Nanchang Sunac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Especially Lisa Yi you mentioned. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melody Yin Guest Experience Manager Novotel Nanchang Sunac
Customer review rating 4.6/5

Junjie Solo - 13/02/2019 AccorHotels review

Safe,Clean,and Warm welcome

Dear Junjie, We very much appreciate your comments regarding your stay at the Novotel Nanchang Sunac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melody Yin Guest Experience Manager Novotel Nanchang Sunac

Amazing

Customer review rating 4.6/5

Arianna Solo - 05/02/2019 AccorHotels review

Very good place, the rooms of the hotel have everything what you need , very good attention fro, the workers and even they don’t speak English they try to understand the visitor, Elaine the girl whom I’m the morning attended me it’s very good girl and amazing as person , good workes , good hotel

Dear Guest , We very much appreciate your comments regarding your stay at the Novotel Nanchang Sunac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Especially the colleague you mentioned---Elaine. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melody Yin Guest Experience Manager Novotel Nanchang Sunac

good hospitality, far from city center but you can get what you need nearby

Customer review rating 4.6/5

Joe Business - 15/10/2018 AccorHotels review

good services and greeting from the Manager Ms.Li, who addressed my needs and expectation in the web booking. big shopping mall nearby and 15minutes walk from the metro. breakfast was not up to par. shared gym room with mecure hotel nearby but way too small

Dear Joe, We very much appreciate your comments regarding your stay at the Novotel Nanchang Wanda. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On the food problem you mentioned, I met our chef and shared your comment, they take a big care and is ready to update the menu. I am sure you will find the improvement on the breakfast in your next stay. Thank you again for sharing your experience and best regards . Sincerely, Benjamin Guests Experience Manager Novotel Hotel Nanchang Wanda.

Wonderful stay

Customer review rating 4.6/5

Colin F. Solo - 28/09/2018 AccorHotels review

I stayed for 2 nights. Loved the responsiveness of the staff and the willingness to go the extra mile. Ms Kelly Fu added that extra touch of making me feel at home and in good hands.

Dear Mr.Colin F., Thank you for choosing Novotel Nanchang Wanda and taking time to share your comments with us! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, look forward to see you soon!!! Sincerely, Kelly Guest Experience Manager Novotel Nanchang Wanda

nice environment

Customer review rating 4.6/5

L. D. Business - 14/09/2018 AccorHotels review

Comfortable, big bed, nice lake view

尊敬的Liu Dong先生: 感谢惠赐有关下榻南昌万达诺富特酒店的宝贵意见。很开心看到您对这次入住体验满意! 我会将您的意见与我们的团队一起分享。同时我们也注意到您对我们餐饮这一项不是特别满意,不知道您是否愿意告知更多的细节原因,我们也会加强管理,通过提升餐饮出品以及餐饮对客服务等来提升宾客的整体满意度。 再次感谢您与我们分享您的体验,我们真诚地期待您的再次光临,祝您生活愉快! 谨启 Kelly 宾客体验经理 南昌万达诺富特酒店

GOOD

Customer review rating 4.6/5

Guzc Business - 04/09/2018 AccorHotels review

very good!it's beautiful

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Nanchang Wanda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff .We also noticed that your breakfast experience was under your expectation, our F&B team are working hard to improve guest's breakfast experience. Thank you again for sharing your experience, and we are looking forward to your next visit ,wish you a great day! Sincerely, Kelly Guest Experience Manager Pullman Nanchang Wanda

Great Service

Customer review rating 4.6/5

David C. Couples - 21/07/2018 AccorHotels review

All my requests for the room were fulfilled by the booking department, good job for the decorations. Special compliments to Allen Zhu, he displayed great knowledge of F&B services & memorized my food preferences on my return visits. Keep up the good work!

Dear Mr. C., We very much appreciate your comments regarding your stay at the Novotel Nanchang Wanda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kelly Guest Experience Manager Pullman Nanchang Wanda

great

Customer review rating 4.6/5

Anonymous Business - 27/05/2018 AccorHotels review

ok

尊敬的宾客: 感谢您选择南昌万达诺富特酒店,并惠赐有关下榻的宝贵建议。看到您对这次入住体验满意,我们十分开心。 我已将您的反馈和我们的团队分享,非常感谢您对我们的认可和鼓励,我们会继续努力不断提升自己,为我们的宾客创造更加优质的入住体验。 再次感谢您与我们分享您的体验,我们真诚地期待您的再次光临,祝您生活愉快! 谨启 Kelly 宾客体验经理 南昌万达诺富特酒店

Comfortable

Customer review rating 4.6/5

Shangpeng Z. Couples - 14/01/2018 AccorHotels review

Do the best for nothing.

尊敬的宾客: 感谢惠赐有关下榻南昌万达诺富特酒店的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。同时,我们也很抱歉在您入住期间WIFI体验不佳,我们也在第一时间安排IT同事去检查酒店的网络,目前酒店的网络是处于稳定的状态。非常感谢您为我们发现了工作的不足之处! 再次感谢您与我们分享您的体验,我们真诚地期待您的再次光临,祝您生活愉快! 谨启 Kelly 宾客体验经理 南昌万达诺富特酒店
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